Issue: Oven sounds like it is running at all times and door locks and unlocks by itself Mod.# PLEF398 DCA Day/Date/Time: 06/01/26 12-5 Who to call for dispatch: John

Issue: Not starting control panel is not turning Day/Date/Time: 050826 8-12 Who to call for dispatch: (716) 655-2970

Booked via Scheduling Pro: Customer Name: Angie Hernandez Time slot requested: Fri, Apr 17 at 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Refrigerator/ Freezer Repair What is the brand?: Maytag Additional Details: Lightning strike caused several electrical issues in home. Have insurance claim open and was encouraged by adjuster to schedule appliance service to evaluate the refrigerator, loud fan and flickering bulb to add to claim. Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: No Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch:

Issue: Not heating Day/Date/Time: 02/02/26 8-12 Who to call for dispatch: Dominique

Issue: no cool - it is running tho Day/Date/Time: 1/8 morning Who to call for dispatch: paul cell needs a 15-20 min heads up