Jose D

Register Appliance Service Rated 5.0 out of 5 stars based on 120 customer reviews

We serviced a
GE WAsher
Near Irondequoit, NY 14609
Jose D
Job Details: 09/17/2024
The washer was on a drain & spin cycle on site. I ran a speed wash cycle to confirm that the washer is filling, agitating, draining and spinning. I informed the customer that I will leave the washer on a full wash setting, so all she has to do is push start.
We serviced a
Amana Dryer
Near Rochester, NY 14616
Jose D
Job Details: 09/17/2024
The dryer won't turn on onsite. The door switch is broken, therefore the dryer doesn't recognize that the door is closed. The dryer will need a new door switch. The venting is also damaged, and would recommend replacing.
We serviced a
GE Dryer
Near Rochester, NY 14617
Jose D
Job Details: 09/16/2024
The dryer is having intermittent issues where it turn off by itself, and does not dry properly. The lint houseing and the blower wheel were clogged with lint. I removed all lint within the dryer. Advised that I would recommend a vent cleaning, since the dryer gives normal tempatures when the vent is off, and high temperatures when the vent is on. Recommended to call vent wizard, considering there venting situation.
We serviced a
bosch dishwasher
Near Pittsford, NY 14534
Jose D
Job Details: 09/16/2024
Customer stated that the dishwasher will stop after 15 minutes, and the sanitize led light will blink, which usually indicate in adequate water temperature, or a blockage somewhere. I informed the customer to run the hot water before using the dishwasher to ensure it's initially getting hot water. The drain hose connecting to the garbage disposal had some debris and items that were restricting the draining process. Cleaned and removed all debri. Informed the customer to call back if the issue happens again.
We serviced a
Whirlpool Washer
Near Rochester, NY 14610
Jose D
Job Details: 09/16/2024
The gearcase is leaking oil into the tub. The gearcase is faulty and will need to be replaced. .
Brighton, New York
08/31/2024
While Jose was fantastic, I cannot say the same about the rest of your organization. I told the person who scheduled the service call exactly what the problem was, the exact model number of the dryer, and specifically asked for them to have that part on the truck. Nobody bothered to put a note on the order. Then, I was supposed to wait two more days for the part to come in and pay nearly $400 for the service. I did it myself with $70 in parts from Amazon. It is outrageous what you were going to charge me for that ridiculously repair. You 100% lost a customer.
Hi Tim, While we are happy to hear Jose did a good job we are sorry to hear you’re not happy with your service. We will call you to discuss this but we are very sorry we weren’t able to fix it right then and there. We stock thousands of different part numbers but there a millions of potential parts so it is nearly impossible for us to stock everything. We try our best to order parts ahead of time but it can be a challenge until we see what the exact issue is.
Overall Experience
JR
Rochester, New York
08/29/2024
Overall Experience
SusieQ
Rochester, New York
08/22/2024
Jose was efficient, knowledgeable and personalable.. He clearly explained my options for having my dishwasher repaired. He arrived the next day with parts to perform the repair. I was really impressed with Register Appliance and will definitely use their service again.
Overall Experience
Lauralee
Rochester, New York
08/22/2024
Jose was friendly, prompt and efficient! Our oven works great again! So glad we didn’t have to purchase a new one!
Overall Experience
Geno
Rochester, New York
08/22/2024
We called Register Appliance to evaluate what repairs to our washer would be needed. The repair person detailed the the problems and issues, after which we decided replacing it would be best.
Overall Experience