The bake element was cracked. The oven will need a new bake element. Replaced the bake element, ran and tested. The oven is now heating up and working good.

The Washing machine door was locked on site, customer also stated that the washing machine would not drain when he ran his last cycle. I cleaned and vacuumed all tubing going into the filter housing. I removed all debri and hair within the drain pump. Ran and tested, the washing machine now drains properly with no error codes.

The gasket was clogged on site. There was a build up of pet hair and debri preventing the water from filtering back into the tub. I removed the dog hair, and cleared the 5 gaskets hose that lets water back into the tub.

Unit was making a noise during agitation. Cleaned the connection where the agitator and shaft meet. neither were damaged. Also tightened the bolt on the pulley wheel. Ran and tested, the washer is no longer making the noise.

The washing machine has damaged magnets on the rotor. Oil splattered along the inside on the bottoms edges. The washing machine will need both the washer motor stator, and the washer motor rotor replaced.