We serviced a
Whirlpool dishwasher
Near Rochester, NY 14612
Cristian
Job Details:
07/30/2024
Replace drain pump tested unit working normal now
We serviced a
GE Microwave
Near East Rochester, NY 14445
Jose R
Job Details:
07/30/2024
Cx has to get in contact with a contractor to get microwave down and then we can come back out and finish the install was not able to get unit down
We serviced a
Kenmore Range
Near Irondequoit, NY 14617
Jose D
Job Details:
07/30/2024
Customer states they smell gas from the stove when not in use. I checked the gas line, and all gas connections, with the gas detector, and a Bubble test, and did not find any gas leaks on site.
We serviced a
Frigidaire Dishwasher
Near Webster, NY 14580
Chris
Job Details:
07/30/2024
Replaced faulty drain pump and unit now drains properly
Had to disconnect water supply line to gain access to pump, recommended replacement of supply line as well customer declined water supply line replacement- observed no leaks after unit was reinstalled
We serviced a
Frigidaire Dishwasher
Near Fairport, NY 14450
Cristian
Job Details:
07/30/2024
Replace cable and spring on the door tested unit closing and opening Normal now
We serviced a
samsung Washer
Near Victor, NY 14564
Derek
Job Details:
07/30/2024
I cleaned out the drain pump the filter is full. Ran and filled numerous times the washer is working good.
We serviced a
Samsung Refrigerator
Near Victor, NY 14564
Derek
Job Details:
07/30/2024
Not going to fix ice maker at this time. DA97-07603B
Ice maker isn?t returning to the home position so it?s dumping water into the ice cube tray.
We serviced a
ge oven
Near Rochester, NY 14620
Jose R
Job Details:
07/30/2024
Cx has a bad igniter providing the 120 volt but not giving out any amps cx would need igniter replaced
We serviced a
Kitchen Aiud refrigerator
Near Pittsford, NY 14534
Tina
Job Details:
07/30/2024
Ice maker was not working, I tested with a jumper and it would not call for water. I installed a new on and it filled right away and went into harvest mode.
We serviced a
frigidaire refrigerator
Near Rochester, NY 14619
Jose R
Job Details:
07/30/2024
Replaced fan motor now unit is operating with in specs complete
We serviced a
Kitchenaid Dishwasher
Near Rochester, NY 14611
Cristian
Job Details:
07/30/2024
Customer gasket was out of place causing the dishwasher to leak went ahead and attached gasket correctly and did a cleaning now unit working with in specs also took a look at the washer and educated cx on the cycles complete
We serviced a
Ge Washer
Near West Henrietta, NY 14586
JK
Job Details:
07/30/2024
Would recommend timer
We serviced a
GE Dryer
Near Pittsford, NY 14534
Derek
Job Details:
07/30/2024
Replaced dryer timer and knob ran and tested all cycles and all is running good.
We serviced a
Maytag Washer
Near Fairport, NY 14450
Tina
Job Details:
07/30/2024
F7e3 error code with the motor. There is oily residue slung all over the underside of the machine. Looks like gear case is leaking into the stator and motor. Not going to be worth it to fix.
We serviced a
Frigidaire Washer
Near Webster, NY 14580
Chris
Job Details:
07/30/2024
Washer needs a new board it due to age customer is going to get a new one.
Disposal they are going to get a plumber because the plumbing is not the right size for the new ones and needs to be changed.
Dishwasher had a copper line going into the end of the drain hose that then ran to the disposal. I removed copper line and installed a drain hose extension from cutter hose to disposal and it?s working without issues.
We serviced a
Whirlpool Washer
Near Ontario, NY 14519
Chris
Job Details:
07/30/2024
Sensing flashing upon arrival and appears to be in pause mode - Pushed start and unit started cycle after several seconds - only code in machine is an off balance code . May have a intermittent pcb glitch and shocks still show sign of wear
Just parts are over 300.00 dollars may be better buying a new machine
We serviced a
Amana Range
Near Fairport, NY 14450
Cristian
Job Details:
07/30/2024
Replaced bake igniter and checks ok
Estimate to replace gaskets on amana is approx 490.00 plus tax and appear to be factory order with no eta
Customer to call if ordered
We serviced a
Ge Stove
Near Pittsford, NY 14534
Tina
Job Details:
07/30/2024
Replace Broil element tested unit working normal now
We serviced a
Kitchen Aid Range
Near Honeoye Falls, NY 14472
Derek
Job Details:
07/30/2024
Installed new cooling fan and then heated oven to 350? and got no error code. Oven is working without issues.
We serviced a
Ge Stove
Near Fairport, NY 14450
Jose D
Job Details:
07/30/2024
20 yr old cook top code was f113 burner out of range run away temps. The burner tested bad the part is no longer an available. I even checked for aftermarket parts.
We serviced a
frigidaire Oven
Near Churchville, NY 14428
JK
Job Details:
07/30/2024
Customer states the oven won't maintain its tempature. The thermostat failed the continuity test, and will need to be replaced. Advised to call back if the issue happens again. Informed the customer if the issue happens again, it will more then likely be related to the main board relays not working properly. Advised the main board is currently out of stock.
We serviced a
Kenmore Refrigerator
Near Rochester, NY 14606
Cristian
Job Details:
07/30/2024
Icemaker and dispenser all are working good.
We serviced a
GE refrigerator
Near Ontario, NY 14519
Chris
Job Details:
07/30/2024
I Defrosted the unit everything seems to be working normal wait 24 to 48 hours for proper cooling. If issue keeps happening will recommend bi metal sensor and timer.
We serviced a
GE refrigerator
Near Fairport, NY 14450
Tina
Job Details:
07/30/2024
Replaced Mullen flipper and right ff door gasket
Door now closes and seals properly- may take 24-48 hours atleast to pull all the condensation out of ff section
We serviced a
Sasmsung Refrigerator
Near Rochester, NY 14624
JK
Job Details:
07/30/2024
customer said when he called FZ was at 37? but had started dropping and was at 24? when i got there. when i looked in freezer i noticed frost on the ceiling and the drawers which shows the FZ door might not have been sealed all the way and hot air was getting in. i put in service mode and there were no errors and the fans/compressor was working.
customer is going to keep an eye on it and knows the service call is good for 90 days
We serviced a
Whirlpool Dryer
Near Rochester, NY 14624
JK
Job Details:
07/30/2024
Heating element bad along with main PCB, Customer will replace unit.
We serviced a
LG Stove
Near Scottsville, NY 14546
JK
Job Details:
07/30/2024
Bake igniter bad, replaced ran and tested all and all is getting to temperature.
We serviced a
Maytag Dryer
Near Fairport, NY 14450
Tina
Job Details:
07/30/2024
Dryer thermostat blown tested all others and all are good replaced thermostat ran and tested all is heating and running good, adviced customer to clean vent she is replacing the vent this week. Also adviced customer if vents not cleaned or replaced there will be no warranty provided.
We serviced a
Frigidiare refirgerator
Near Rochester, NY 14607
JK
Job Details:
07/30/2024
Tested fan and air channels all is blowing good, tested temperatures at the vent in FF section is at 1.2? temperature setting was set lower than recommended level when arrived customer digital thermometer was a 41? in middle front of machine, instructed him that that thermometer is very inaccurate and how to get a more accurate temperature reading from the refrigerator. Tested airflow and temperature in FR section temperature is running at -2.6? and all airflow is good.
Checked all door seals and all are sealing and are working properly.
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14625
Tina
Job Details:
07/30/2024
FF section is at 59? FZ is at 42? the freezer is on the top so I took evap cover off and there is a ball of ice sitting in the top right corner which indicates a leak. I showed customer and lets her know what the issue was and she is going to be getting a new fridge
We serviced a
Samsung Stove
Near Victor, NY 14564
Derek
Job Details:
07/30/2024
I replaced the bake igniter. I ran and tested it it?s working great.
We serviced a
GE Microwave
Near Rochester, NY 14612
Jose R
Job Details:
07/30/2024
Replaced microwave and put in a new one ran unit and made sure it was operating with in specs complete
We serviced a
Kenmore Microwave
Near Webster, NY 14580
Chris
Job Details:
07/30/2024
Replaced tt motor and unit now rotates
Support ring rollers may be alittle worn but unit is functional
Tt support and ring are NLA unable to repair farther
We serviced a
Whirlpool Washer
Near Irondequoit, NY 14617
Cristian
Job Details:
07/30/2024
Replace vet on Dryer I ran a diagnostic on washer. Everything passed only save code was a door switch error tested ad door switch multiple time. It?s working normal.
We serviced a
LG Dryer
Near Ontario, NY 14519
Chris
Job Details:
07/30/2024
Small lint built up around burner tube that burnt at one point - appears to be due to dryer being pushed too far back an kinking vent - vacuumed dryer and see no damage , recommend customer leave unit approx 12? from wall at rear of unit . Checked main PCB and see no signs of damage see attached
We serviced a
bosch dishwasher
Near Rochester, NY 14625
Jose R
Job Details:
07/30/2024
While diagnosing unit was not able to replicate any issue was able to get the unit to run and drain properly informed cx to monitor unit and educate us on how it?s going complete
We serviced a
KEnmore Dryer
Near Penfield, NY 14526
Chris
Job Details:
07/29/2024
Replaced door switch / sensor and verified proper operation
We serviced a
frigidaire refrigerator
Near Rochester, NY 14609
Cristian
Job Details:
07/29/2024
When unit goes to defrost mode it was leaking down to the floor it was not going in to tray re attached drain pipe to tray now water should go in to tray and Evaporate .
We serviced a
lg refrigerator
Near Irondequoit, NY 14622
Jose R
Job Details:
07/29/2024
Replaced ice maker now u it is operating with in specs complete
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14625
Tina
Job Details:
07/29/2024
FF section is at 51? FZ is at 24?. Put in service mode and everything is working without issues.looked for ice pattern on evaporator and there isn?t one. A new fridge is needed.
We serviced a
Frigidaire Dishwasher
Near Rochester, NY 14609
Jose D
Job Details:
07/29/2024
The dishwasher has power, but will not go into a cycle. The display near the start button is damaged, the start button is unresponsive, and will not let me cancel the cycle. The dishwasher will need a new user interface assembly.
We serviced a
Maytag dryer
Near Penfield, NY 14526
Tina
Job Details:
07/29/2024
Gas dryer was not drying, I took back off and checked all components and the thermal fuse was bad so a new one was installed, a maintenance kit was installed and I vacuumed it 5e inside of the dryer. Dryer is not heating without issues.
We serviced a
Kitchenaid Refrigerator
Near Pittsford, NY 14534
Derek
Job Details:
07/29/2024
Found the hoses for the water lines on the fridge were slapping in the back of the fridge. All the tape had come off. I taped up the lines and it?s good now.
We serviced a
GE refrigerator
Near Rochester, NY 14616
Cristian
Job Details:
07/29/2024
Customer does not want to get unit defrosted they will do the job them self
Drain plug is iced up
We serviced a
Frigidaire Dishwasher
Near Fairport, NY 14450
Cristian
Job Details:
07/29/2024
Dryer did a dryer clean and short vent clean
Dishwasher will need -Cable #
Spring #
We serviced a
Speedqueen Washer
Near Rochester, NY 14610
Derek
Job Details:
07/29/2024
Swt921qn model needs a belt.
I checked the drain pump for being seized up and it?s spinning fine. The belt tensioner pulley is spinning freely. I put a new belt on and I let it finish the load. It?s working good. The old belt was burnt and snapped in two. Tub bearing is starting to go bad in this unit.
We serviced a
Maytag Washer
Near Rochester, NY 14624
Jose D
Job Details:
07/29/2024
Despite what cycle I choose on the washer, it's keeps flashing to close the lid. The lid lock is not responding, and will need to be replaced. Drain error code on site, but not able to test because of the lid lock issue. The washer also will not agitate. The agitator is not damaged. The washer will need a new actuator.
We serviced a
Frigidaire Refrigerator
Near Webster, NY 14580
Chris
Job Details:
07/29/2024
Needs at least electronics estimate 370-520 plus tax minimum just to get unit operational to be able to test father - may require additional parts / labor - no repair at this time
Replaced oven igniter at wife?s request and oven tests ok
We serviced a
Bosch Dryer
Near West Henrietta, NY 14586
JK
Job Details:
07/29/2024
Ran washer no error codes, RPMS are good balance issues are good filter is all clear, belt is good shape and tight, advice customer to monitor.
We serviced a
Kenmore WAsher
Near Rochester, NY 14608
Tina
Job Details:
07/29/2024
cleaned out filter and drain hose in dishwasher.
customer has a laundry center and wanted the drum taken out and cleaned and i let him know that we don?t do that. he is also on the second floor so im unable to do a dryer vent cleaning.
he wanted the oven cleaned i let him know what i was going to do to clean it and he decided he would just do it himself.
We serviced a
Frigidaire Refrigerator
Near Rochester, NY 14621
Cristian
Job Details:
07/29/2024
Compressor not getting voltage will recommend inverter and power board
We serviced a
Whirlpool Oven
Near Pittsford, NY 14534
Jose R
Job Details:
07/29/2024
Cx complaint was that the cook top would not run when utilizing the oven when diagnosing unit seen that every thing on the top was dunked up went ahead and cleaned off the cook top and electode and unit is operating with in specs cx will have to clean all the gunk and grease build up on the cooktop
We serviced a
Whirlpool refrigerator
Near Webster, NY 14580
Chris
Job Details:
07/29/2024
Appears control has failed and not defrosting fully
Estimate approx 300.00 would be due on return
No repair at this time
We serviced a
Kenmore Dryer
Near Webster, NY 14580
Chris
Job Details:
07/29/2024
Replaced faulty exhaust thermostats and unit is now operational- exterior exhaust flap was very brittle and fell apart apon inspection- replaced exterior flap.
Venting is very long with multiple 90* bends through floor and basement drop ceiling? recommend vent wizard run new more efficient vent if customer has long dry times or frequent thermostat failures.
We serviced a
Frigidaire Refrigerator
Near Rochester, NY 14618
JK
Job Details:
07/29/2024
Replaced blown defrost thermostat under warranty ran and tested all and all is running good.
We serviced a
Whirlpool Oven
Near Ontario, NY 14519
Chris
Job Details:
07/29/2024
Replaced oven bake igniter and unit is now heating
We serviced a
Kenmore refrigerator
Near Rochester, NY 14612
JK
Job Details:
07/29/2024
Plastic supply line had hole in it again replaced with copper install kit ran and tested all for leaks all is leak free and running good.
We serviced a
Asko Washer
Near Rochester, NY 14618
JK
Job Details:
07/29/2024
Kenmore washer dryer was user error has to hit cycle first to start machines, ran and tested all and all are running good asko washer not cost affective to repair.
Frigidaire icemaker raker motor stripped and will need to be replaced.
Washer will need new gearcase complete and not cost affective to repair.
We serviced a
LG Washer
Near Hilton, NY 14468
Jose D
Job Details:
07/29/2024
The washer won't drain on site, and the pump is making a load noise. The drain pump is faulty and will need to be replaced. I replaced the drain pump, ran and tested, the washer now drains And is working properly.
We serviced a
Whirlpool Dishwasher
Near Fairport, NY 14450
Tina
Job Details:
07/29/2024
Installed new bard in n dishwasher and lights are working again and there are not further issues.
Installed new element and on dishwasher and it?s heating again without issues.
We serviced a
Whirlpool Washer
Near Fairport, NY 14450
Tina
Job Details:
07/29/2024
This is a laundry center and tenant stated that the washer is not filling with as much water as she would like. She has it washes good she just has to do 2 load instead of 1 like her old residence. Customer was just looking for me to find a way to get the washer to add like 2 more inches of water to the unit so she doesn?t have to do as many loads. She stated that not all the residents have this machine and the other ones work better. I let her know that this is how the laundry center works and that nothing is wrong with it.
It seems like she is looking for something to be wrong with it so she can get a new machine but nothing is wrong with it.
We serviced a
GE refrigerator
Near Rochester, NY 14616
Jose R
Job Details:
07/29/2024
When diagnosing unit noticed that the fan was not spinning was getting the 120 volt but not operating went ahead and replaced fan motor now unit is operating with in specs complete
We serviced a
Whilrpool Oven
Near Fairport, NY 14450
Tina
Job Details:
07/29/2024
Installed harness and tested oven, everything is heating and workin without issues.
We serviced a
Bosch dishwasher
Near Pittsford, NY 14534
JK
Job Details:
07/29/2024
Plastic stuck in drain pump removed ran and tested all is working good.
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14604
Jose R
Job Details:
07/29/2024
Cx had a bad ice maker went ahead and replaced ice maker ran a test mode and unit is operating with in specs complete
We serviced a
GE Refrigerator
Near Irondequoit, NY 14622
Cristian
Job Details:
07/25/2024
Customer denies repair and wants his money back
We serviced a
Samsung Washer
Near Pittsford, NY 14534
Derek
Job Details:
07/25/2024
Will meet Jill or her husband there stacked unit need two people to get it down. it acts like it?s the water valve that?s bad no cold water and the vrt position sensor. I need the dryer down to test and get to the back of the washer.
We serviced a
refrigerator refrigerator
Near Fairport, NY 14450
Jose R
Job Details:
07/25/2024
Cx unit is leaking from the housing would need to be replaced to stop the leak
We serviced a
Samsung refrigerator
Near Webster, NY 14580
Chris
Job Details:
07/25/2024
Unit appears to have faulty ff sensor and ff fan
Rear fan assy is NLA and we are unable to repair
We serviced a
Whirlpool refrigerator
Near Fairport, NY 14450
Tina
Job Details:
07/25/2024
Ice maker screws had come loose and it had fallen off wall I reinstalled it and tested it to make sure it was working and it went not a full harvest cycle
Long run vent cleaning was done
We serviced a
LG Washer
Near Fairport, NY 14450
Tina
Job Details:
07/25/2024
I put washer in service mode and tested everything and washer drain pump was just humming and not draining the water out. I removed all the water and the filter was clean. I took washer apart and installed a new drain put then ran a quick wash load and the washer drained and completed all cycles without issues.
We serviced a
Lg Refrigerator
Near Victor, NY 14564
Derek
Job Details:
07/25/2024
EBR81182755 $335 for main board and $120 for labor. Ice maker not working no water valve. Doesn?t click on when icemaker is reset. Going to discuss with her husband.
We serviced a
LG dryer
Near Webster, NY 14580
Chris
Job Details:
07/25/2024
Appears Ui is intermittent
No repair at this time
Estimate approx 330.00 plus tax would be due on return if ordered ** part may be special order and take some time to get in
We serviced a
GE Oven
Near Pittsford, NY 14534
Tina
Job Details:
07/25/2024
Oven was smoking due to build up of years of use, I took door and bottom of oven off and cleaned along with the convection fan cover and cleaned around that also. Put back together and ran and there was n more smoke
For the dishwasher i cleaned the filter and the drain hose.
We serviced a
Ge Washer
Near Fairport, NY 14450
JK
Job Details:
07/25/2024
House water Valve bad and won't allow water to shutoff to check inlet valve, instructed customer to contact ap plumbing and have valve changed and call back if didn't correct issue.
We serviced a
Ge dryer
Near Rochester, NY 14620
Jose D
Job Details:
07/25/2024
No heat on site. The igniter is damaged and will need to be replaced. I replaced the igniter supplied by the customer. Ran and tested, the dryer now has heat and is running properly.
We serviced a
Frigidaire Oven
Near Pittsford, NY 14534
Jose R
Job Details:
07/25/2024
Cx had a bad igniter went ahead and replaced igniter ran a cycle now unit is operating with In Specs complete
We serviced a
BOsch Dishwasher
Near Rochester, NY 14607
Jose D
Job Details:
07/25/2024
The dishwasher was not draining onsite. The was a rubber band jamming the drain pump. I removed the rubber band and cleaned the filter area. Ran and tested, the dishwasher now drains properly.
We serviced a
GE Stove
Near Pittsford, NY 14534
Jose R
Job Details:
07/25/2024
Cx unit was not turning off went ahead and educated on where the breaker is at for the stove and also made sure everything is working properly complete
We serviced a
Samsung Refrigerator
Near Webster, NY 14580
Cristian
Job Details:
07/25/2024
2 flashing light on inverter board was replaced and still not working Compressor is running then it turns off will need to get compressor checked .
We serviced a
Whirlpool Dryer
Near Fairport, NY 14450
JK
Job Details:
07/25/2024
Thermal cutoff blown replaced as a kit vacuumed inside ran and tested all and all is heating and running good. Adviced customer about his vent line needing to be cleaned
We serviced a
lg oven
Near Webster, NY 14580
Chris
Job Details:
07/25/2024
stuck relay on control board
Estimate approx 395 plus tax would be due on return if ordered
No repair at this time
We serviced a
Kenmore Refrigerator
Near Walworth, NY 14568
Derek
Job Details:
07/25/2024
The fridge starts up and shuts off after five min. I did some tests and the capacitor is testing bad. This unit is an 8 yr old lg and has a linear compressor. I told him to google lg compressor issues. Not goin to fix this unit at this time.
We serviced a
Samsung refrigerator
Near Webster, NY 14580
Chris
Job Details:
07/25/2024
Unit has compressor current fault unit is an r600 system - recommend factory service as we are unable to repair
We serviced a
Maytag Washer
Near Webster, NY 14580
Chris
Job Details:
07/25/2024
Basket is broken and parts appear NLA
We are unable to repair.
Also showed customer how to clean his refrigerator
We serviced a
Samsung Washer
Near Rochester, NY 14618
Jose D
Job Details:
07/25/2024
The washing machine drain filter was clogged. I cleaned the filter, ran and tested, the washer now drains properly. The dryer is in good shape, no parts need to be replaced..cleaned the lint inside the dryer.
We serviced a
LG Washer
Near Rochester, NY 14625
Cristian
Job Details:
07/25/2024
Replace pump tested unit working normal now .
We serviced a
kitchenaid dishwasher
Near Fairport, NY 14450
Cristian
Job Details:
07/25/2024
Replace water valve tested unit no leaks
We serviced a
Maytag Dishwasher
Near Penfield, NY 14526
Tina
Job Details:
07/25/2024
Installed new control panel and handle and dishwasher is working with issues.
We serviced a
Kenmore Laundry center
Near Rochester, NY 14612
Jose R
Job Details:
07/25/2024
Replaced control panel unit operating with in specs complete
We serviced a
Whirlpool Washer
Near Webster, NY 14580
Chris
Job Details:
07/25/2024
Replaced idler pulley assembly and tests ok
We serviced a
Ge refrigerator
Near Pittsford, NY 14534
Jose R
Job Details:
07/25/2024
Cx unit is leaking from valve and would need to be replaced to stop leak
We serviced a
Samsung Range
Near Webster, NY 14580
Chris
Job Details:
07/25/2024
Replaced open TCO and unit tests ok
We serviced a
whirlpool dryer
Near Rochester, NY 14624
JK
Job Details:
07/25/2024
Cleaned lent filter checked temps all is running good Vent filter was clogged cleaned temps.
We serviced a
LG Waher
Near Fairport, NY 14450
JK
Job Details:
07/25/2024
Hot water inlet valve leaking changed ran and tested all and no leaks all is running good.
We serviced a
Whirlpool Stove
Near Webster, NY 14580
Cristian
Job Details:
07/25/2024
Will recommend knob will drop off parts
We serviced a
Kenmore Dishwasher
Near Webster, NY 14580
Chris
Job Details:
07/23/2024
Has heating error
Needs main pcb as heater tests ok and heats in service mode.
Unit may run a couple cycles but will error out again
Part NLA and we are unable to repair
We serviced a
Whirlpool Dishwasher
Near Marion, NY 14505
Chris
Job Details:
07/23/2024
Repaired loose wire nut in junction box and unit tests ok
We serviced a
Maytag Washer
Near Spencerport, NY 14559
JK
Job Details:
07/23/2024
Ran washer through service mode, no stored error codes ran through calibration mode all calibrated good, all components check good, can find no leaks.
We serviced a
GE Refrigerator
Near Rochester, NY 14609
Jose R
Job Details:
07/23/2024
Cx does not have a full frost pattern on the ge freezer portion cx will have to get in contact with manufacturer to try to get the seal system covered. Cx deep freezer has holes in the cavity witch is non repairable but just educated cx to make sure that the doors are closed complete