Service History 10 - Register Appliance Service

We serviced a

frigidaire refrigerator

Near Brighton, NY 14620

Tanner

Job Details: 01/25/2023

Complaint of flashing LED and no lights. LED light is indicating open door. Tested magnetic Reed switch from ACU by actuating the door and Reed switch testing good. With door open measured J2 to J7 and found no voltage going to the cabinet bulb even though voltage should be present when door is open. ACU incorrectly reading door switch circuit as it beeps when door is closed and taking incorrect action of not turning on light though it reads as door open. Needs new ACU. Customer reaching manufacturer for assistance since cost of repair vs age of appliance. If no factory support offered customer will call back to order part/service.

We serviced a

speedqueen Washer

Near Honeoye Falls, NY 14472

Derek

Job Details: 01/25/2023

I cut a section of the dryer hose off it had a split in it and was blowing long out all over the floor.the washer was leaking water when it would get really full of water the tub would shit forward and the water was spraying out aroumd the tub rim and leaking on the floor. Also waster spraying out of the drain tube it?s not sealed off on the vent. Could use a 90: degree extension to fix. Drain leak.

We serviced a

bosch Dishwasher

Model SHE68T52UC

Near Rochester, NY 14616

Jose

Job Details: 01/25/2023

Customers door spring was broken off went ahead and replaced both the left side and right side hinge unit working with in specs complete

We serviced a

Amana dishwasher

Near Fairport, NY 14450

Chris

Job Details: 01/25/2023

Found water supply valve turned off Turned on and unit now fills

We serviced a

GE refrigerator

Near Rochester, NY 14626

Jose

Job Details: 01/25/2023

Refrigerator evap cover was replaced due to broken foam also added temp sensor to prevent unit from freezing over ,replaced drain kit and extended the defrost cycle all is draining good. Unit working with in specs

We serviced a

Whirlpool Washer

Near Fairport, NY 14450

Derek

Job Details: 01/25/2023

Needs a new motor he bearing is loose and the coupler isn?t aligning.

We serviced a

Samsung refrigerator

Near Webster, NY 14580

Chris

Job Details: 01/25/2023

Replaced icemaker and ice auger/fan assembly

We serviced a

LG washer

Near Fairport, NY 14450

Derek

Job Details: 01/25/2023

Needs a new drain pump not always draining the water out properly

We serviced a

Whirlpool refrigerator

Near Webster, NY 14580

Chris

Job Details: 01/25/2023

Replaced refrigerator damper and sensor assy as well as interface all diag test pass and check ok in service menu Unit to temp apon arrival again will not be able to repair farther and may need factory service if customer continues to have intermittent issues

We serviced a

GE Refrigerator

Near Rochester, NY 14618

Chris

Job Details: 01/25/2023

Cleared drain again , no blockage inside - Due to this becoming a more frequent and reoccurring issue appears insulation in liner is getting saturated or weak The insulation is not replaceable or serviceable Can try adding auxiliary aftermarket heater as last resort and will be unable to repair farther if problem comes back Estimate approx 165 plus tax to install

We serviced a

samsung dishwasher

Near Rochester, NY 14612

Cristian

Job Details: 01/25/2023

Customer issue door don?t open all the time vent fan works fine will recommend Door switch DD97-00256A Main pcb DD97-00498D I only need board not the full assembly can?t find only board Model# DW80R9950US/AA Serial # 0G38DAMA00446j

We serviced a

Dryer Whirlpool

Near Pittsford, NY 14534

Tanner

Job Details: 01/24/2023

Installed new bearing. Tested unit and unit tested good.

We serviced a

Whirlpool washer

Near Webster, NY 14580

Chris

Job Details: 01/24/2023

Has door lock error By tech sheet says to replace ACU Part on back order

We serviced a

Whirlpool washer

Near Pittsford, NY 14534

Tanner

Job Details: 01/24/2023

Complaint of no spin/continuous spin. Following stored errors: F3E1 water level error F8E3 overflow condition Ran auto diagnostic cycle. Suds is present in machine. Water level errors can be attributed to sudsing. Unit passes test 6 for water level circuit. Drain pump runs effectively. Open service pointer on this unit regarding long end of spin cycle. Ran clean washer cycle with affresh to rule out oversuds. If issue persists needs ACU with updated logic. Bettybattaglia7@gmail

We serviced a

GE Dryer

Near Rochester, NY 14604

Job Details: 01/24/2023

Replaced motor in 414 ran and tested all functions and all is quiet and running good. Washer 1: Drain pump bad replaced all is draining good. Washer 2: RPS sensor bad replaced ran and tested all and all is running good. Washer 3: Drain hose leaking replaced ran and tested for leaks all is running good. Washer 4: RPS sensor bad changed ran and tested all is working good. Washer 5: Drain pump bad changed and needs drain cleared will complete on next visit.

We serviced a

GE stove

Near Rochester, NY 14604

Jose

Job Details: 01/24/2023

Customer front right heating element was not heating up Element working with in spec customer has a bad infinite switch which needs to be replaced to resolve issue Which can not be found

We serviced a

Frigidaire refrigerator

Near Rochester, NY 14609

Tanner

Job Details: 01/24/2023

Complaint of no water. Checked water flow at valve and water flow out of water solenoid is weak. Replaced triple valve. Frozen water line due to low water pressure. Defrosted water line. Tested unit and unit tested good.

We serviced a

Frigidaire Stove

Near Penfield, NY 14526

Jose

Job Details: 01/24/2023

Customer complaint was with the front right burner taking to long to ignite cleaned out the orifices and unit working with in spec Customer also had a dishwasher which the gasket on the soap dispenser came out went ahead and fix gasket unit working with in specs complete

We serviced a

Whirlpool refrigerator

Near Rochester, NY 14618

Chris

Job Details: 01/24/2023

Re installed shut off arm If problem returns recommend new ice maker est approx 240 plus tax due

We serviced a

Whirlpool washer

Near Rochester, NY 14607

Tanner

Job Details: 01/24/2023

Complaint of no drain, ran auto diagnostics. Pump runs but does not produce. Cleaned out 3 bra pads in sump. Waived service fee due to proximity of last service. Customer advised to use garment bags for delicate and small garments.

We serviced a

Frigidaire refrigerator

Near Rochester, NY 14612

Job Details: 01/24/2023

Defrost drain clogged cleared and all is ice free and draining good.

We serviced a

Kitchen aid dishwasher

Near Rochester, NY 14618

Derek

Job Details: 01/24/2023

Ream diagnosis cleared the codes. Ran diagnostic cycle and made sure he heater was reset and working. It tested fine and is getting hot now.

We serviced a

Kitchen aid dishwasher

Near Webster, NY 14580

Chris

Job Details: 01/24/2023

Replaced door cable / link kit and checks ok

We serviced a

MAYTAG oven

Near Fairport, NY 14450

Jose

Job Details: 01/24/2023

heating element was burnt out and also didn?t have continuity replaced heating element and ran unit customer unit working with in spec complete

We serviced a

Kitchen aid dishwasher

Near Rochester, NY 14609

Derek

Job Details: 01/24/2023

Water filling up the dishwasher when not in use. I replaced the water inlet valve. Ran and tested it seems fine.

We serviced a

Electrolux Stove

Near Rochester, NY 14616

Job Details: 01/24/2023

Stovetop will need new R/F burner.

We serviced a

GE Dishwasher

Near Victor, NY 14564

Derek

Job Details: 01/24/2023

Did the software update because it was flashing a bad door sensor. Did the update and ran the dishwasher. It?s starting and running fine. All components sound good.

We serviced a

Amana washer

Near Rochester, NY 14618

Jose

Job Details: 01/24/2023

top load washer making loud noise when in spin mode customer has a bad transmission which is not even available for us to order will be exploring options on getting a new unit

We serviced a

Amana refrigerator

Near Rochester, NY 14620

Cristian

Job Details: 01/24/2023

Condenser fan running but no compressor running I do have 120ac going to compressor I tried new start relay but yet compressor didn?t turn on will recommend a compressor replacement . Seal system issue

We serviced a

Samsung Microwave

Near Fairport, NY 14450

Tanner

Job Details: 01/24/2023

Magnetron Part#: OM75P-21-ESGN Complaint of no heat. Ran 30 second express cycle with cup of water. Water temperature remains the same. Amp clamped unit when in operation. Unit pulling 14.1 Amps and high pitched buzzing heard. Magnetron is has failed causing high amperage but not consistent current through diode. Needs new magnetron and diode. Customer working with Samsung for parts warranty. Magnetron is covered under 10 year parts warranty. Customer will call us with next steps based on feedback from Samsung.

We serviced a

MAYTAG washer

Near Pittsford, NY 14534

Jose

Job Details: 01/24/2023

Customer hot water valve was broke causing water to run non stop went ahead replaced hot water valve ran unit no leaks and unit working with in specs complete

We serviced a

Kitchen aid dishwasher

Near Webster, NY 14580

Chris

Job Details: 01/24/2023

Appears unit needs control no repair at this Est approx 335 -340 plus tax due No repair

We serviced a

Samsung washer

Near Pittsford, NY 14534

Cristian

Job Details: 01/24/2023

01/24/2023 09:16 am by Cristian Ayala Pressure sensors hose was disconnected from the washer causing the 4c error code

We serviced a

Samsung range

Near Pittsford, NY 14534

Chris

Job Details: 01/24/2023

Installed new cooling fan assembly

We serviced a

kenmore Refrigerator

Near West Henrietta, NY 14586

Cristian

Job Details: 01/24/2023

Will need to get back to customer with price on right door gasket

We serviced a

LG Dryer

Near Fairport, NY 14450

Derek

Job Details: 01/24/2023

Dryer was vibrating badly and the drum wouldn?t spin easily. I took the front panel of and the blower housing assy. I found a sock in the blower fan. I pulled it out and tested.

We serviced a

frigidaire stove

Near Rochester, NY 14623

Cristian

Job Details: 01/24/2023

Need switch kit 903097-9040 Model #fpec3677RFB Serial #3f83605457

We serviced a

GE Dryer

Near Victor, NY 14564

Derek

Job Details: 01/24/2023

Tested the door switch and all of the sensors they tested good. Tested the timer and the start button and they checked out good as well. I found the timer knob was cracked and not turning the dial.

We serviced a

frigidaire refrigerator

Near Farmington, NY 14425

Derek

Job Details: 01/24/2023

The inner plastic liner of the refrigerator is cracking in many places. It looks like it will need an all new liner. The inner liner is a non serviceable part customer will probably need a new fridge.

We serviced a

MAYTAG Dryer

Near Rochester, NY 14612

Job Details: 01/23/2023

Replaced thermal fuse vacuumed back of dryer reattached dryer vent to outside ran and tested all is working good.

We serviced a

GE refrigerator

Near Irondequoit, NY 14622

Job Details: 01/23/2023

Adviced customer to replace water filter with OEM icemaker runs and operates as normal, monitor icemaker for ice production.

We serviced a

Samsung oven

Near Rochester, NY 14616

Job Details: 01/23/2023

Safety regulater leaking out of pressure regulator will replace under warranty. Turned gas to range off and instructed customer to turn on till repaired. 01-23-23: Replaced safety regulater tested for leaks through all points on valve all is leak free and running good.

We serviced a

Whirlpool refrigerator

Near Webster, NY 14580

Chris

Job Details: 01/23/2023

Washer basket it?s seized will not float off drive No repair at this time Ice maker has been working No email

We serviced a

Samsung refrigerator

Near Rochester, NY 14609

Cristian

Job Details: 01/23/2023

Seal system issue

We serviced a

Samsung washer

Near Penfield, NY 14526

Chris

Job Details: 01/23/2023

Pulled spin basket and cleaned tub , basket and agitator plate , installed new drain hose Cleaned all parts as well as possible, recommended using less detergent

We serviced a

Kenmore dishwasher

Near Rochester, NY 14618

Derek

Job Details: 01/23/2023

Needs the gasket for the float. Replaced the gasket and let run no more leak.

We serviced a

Bosch dishwasher

Near Fairport, NY 14450

Chris

Job Details: 01/23/2023

Replaced drain hose 00744881 And checks ok

We serviced a

Samsung Dryer

Near Hilton, NY 14468

Job Details: 01/23/2023

Ran and tested all components all are checking good, dryer is heating withing temperature specs of machine, vent is clear and all is running good.

We serviced a

MAYTAG Dryer

Near Rochester, NY 14621

Cristian

Job Details: 01/23/2023

If customer calls back we will need motor

We serviced a

frigidaire refrigerator

Near Rochester, NY 14618

Cristian

Job Details: 01/23/2023

Replace damper and mother board

We serviced a

Samsung washer

Near Victor, NY 14564

Derek

Job Details: 01/23/2023

Replaced the ui and the washer still didn?t turn on. Pulled the new ui out and put the old one back in. I ordered the main pcb computer board. Replaced and tested the washer is running good. I ran 2 cycles and checked the keys for working properly.

We serviced a

whirlpool dryer

Near Rochester, NY 14618

Derek

Job Details: 01/23/2023

Cleaned out the vent and t he outer cover. Cleaned the vent all out.

We serviced a

samsung refrigerator

Near Fairport, NY 14450

Cristian

Job Details: 01/23/2023

Will recommend replace Ice-maker kit DA82-02697A

We serviced a

LG dishwasher

Near Pittsford, NY 14534

Derek

Job Details: 01/23/2023

Needs a new motor drive pump. Going to be close to 500 for repair.

We serviced a

MAYTAG refrigerator

Near Rochester, NY 14622

Job Details: 01/23/2023

Replaced main pcb ran and tested all functions of icemaker all is filling good monitor and call if any problems.

We serviced a

Frigidaire refrigerator

Near Rochester, NY 14618

Cristian

Job Details: 01/23/2023

01/23/2023 09:16 am by Cristian Ayala Condenser fan assembly #5303918774 Control board #5303918476 part not available

We serviced a

Whirlpool oven

Near Webster, NY 14580

Chris

Job Details: 01/23/2023

Replaced bake element

We serviced a

maytag washer

Near Hilton, NY 14468

Job Details: 01/23/2023

Dispenser has leak and will need to be replaced, Electronic control boards faulting out causing err code float switch bad and causing overfill. Machine will need the following parts. Dispenser assembly: W11524106 Electronic control: W11322884 Float Switch: W11316246 Float Switch hose: W11456953 UI Control: W11351738

We serviced a

GE refrigerator

Near Pittsford, NY 14534

Chris

Job Details: 01/23/2023

Recommend temp control and damper No repair at this time approx 800 plus tax would be due

We serviced a

Bosch Dishwasher

Near Walworth, NY 14568

Chris

Job Details: 01/20/2023

Replaced defective inlet valve and checks ok

We serviced a

GE dryer

Near Webster, NY 14580

Chris

Job Details: 01/20/2023

Installed new front bearing and glides

We serviced a

Kenmore Washer

Near Fairport, NY 14450

Derek

Job Details: 01/20/2023

Replaced the drain pump and he worn out coupling . The rubber coupling was worn out and the pump was making noises.

We serviced a

Amana Dryer

Near Irondequoit, NY 14617

Cristian

Job Details: 01/20/2023

Replace dryer motor

We serviced a

samsung dryer

Near Fairport, NY 14450

Job Details: 01/20/2023

Heating element was grounding out against box readjusted and all is heating and running good.

We serviced a

Whirlpool Dryer

Near Rochester, NY 14626

Job Details: 01/20/2023

Dryer thermostat blown replaced as kit ran and tested all is working good.

We serviced a

maytag washer

Near Rochester, NY 14616

Job Details: 01/20/2023

Ran and tested full machine and all is operating normal only problem is timer knob is stripped and timer will need to be replaced if customer wants.

We serviced a

GE washer

Near Fairport, NY 14450

Derek

Job Details: 01/20/2023

The main tub seal has sprung a leak and has washed out the oil in the gear case. There is splatter all underneath the washing machine behind it and on the floor in the front. The cost of repair is not worth fixing the machine. The power button is also sticking and that is part ofthe entire console which is also expensive. The machine is on borrowed time. I suggest to stay away from any GE or Samsung appliances. Speedqueen makes a very heavy duty reliable top load washer. Also the maytag commercial is built similar to the older more reliable washers. The lg top load washers are also fairly decent.

We serviced a

Samsung Dryer

Near Rochester, NY 14612

Job Details: 01/20/2023

Thermostat jumper wire was burnt replaced with new and ran an tested all is working good, vacuumed inside.

We serviced a

Whirlpool washer

Near Rochester, NY 14606

Job Details: 01/20/2023

Washer will need lid switch and dryer is non serviceable due to flash fire inside of dryer wires are burnt along with other components. 01:20:23: Replaced door switch ran and tested all is running good. Checked for leaks all is leak free.

We serviced a

Whirlpool Oven

Near Rochester, NY 14618

Cristian

Job Details: 01/20/2023

Replace igniter

We serviced a

Maytag Washer

Near Rochester, NY 14625

Cristian

Job Details: 01/20/2023

Replace gasket seal

We serviced a

GE dishwasher

Near Rochester, NY 14626

Cristian

Job Details: 01/20/2023

Replace wash pump

We serviced a

Whirlpool dishwasher

Near Honeoye Falls, NY 14472

Derek

Job Details: 01/20/2023

Main wash pump is grinding badly during operation. Installed a new sump assy ran and tested the dishwasher is running great now.

We serviced a

Whirlpool washer

Near Rochester, NY 14609

Cristian

Job Details: 01/20/2023

Explain customer about cleaning up front door gasket to avoid Standing water

We serviced a

Whirlpool Dryer

Near Rochester, NY 14607

Cristian

Job Details: 01/20/2023

Nothing is wrong with the unit customer needs a vent clean really high up she will need to call dryer vent wizard

We serviced a

Frigidaire dishwasher

Near Honeoye Falls, NY 14472

Derek

Job Details: 01/20/2023

I left a voice mail I was coming. I showed up at 10:05 and no one was home I knocked and rang the doorbell.

We serviced a

Samsung Refrigerator

Near Ontario, NY 14519

Chris

Job Details: 01/20/2023

Defrosted unit and installed fan, sensor and drain upgrade kit

We serviced a

frigidaire Dishwasher

Near Ontario, NY 14519

Chris

Job Details: 01/20/2023

Ran couple different cycles and unit filled every time Unable to locate any issues, customer has had plumber in on a couple occasions may have been related to water being off while plumber was working

We serviced a

GE oven

Near Penfield, NY 14526

Chris

Job Details: 01/20/2023

Oven needs elec control kit but is NLA And Samsung needs updated ice maker parts No repair at this time Est approx 460.00 plus tax would be due on fridge

We serviced a

samsung washer

Near Rochester, NY 14616

Job Details: 01/19/2023

Washer wire harness broken at stator due to shocks being bad and to correct to repair will need shocks and wire harness.

We serviced a

Kitchenaid Dishwasher

Near Rochester, NY 14618

Derek

Job Details: 01/19/2023

The user interface face was unresponsive when I got here. The board seems to be fine I have power everywhere it?s just not turning on. I disconnected the power and the UI kicked on no codes and the dishwasher is working good plus sounds good.

We serviced a

MAYTAG dishwasher

Near Churchville, NY 14428

Job Details: 01/19/2023

Dishwasher chopper broken and chewed motor housing motor and seal will need to be replaced.

We serviced a

Samsung Refrigerator

Near Pittsford, NY 14534

Cristian

Job Details: 01/19/2023

Replace evep cover and temp sensor

We serviced a

Whirlpool refrigerator

Near Fairport, NY 14450

Tanner

Job Details: 01/19/2023

Complaint of no lights in FF or FZ. Reseated connects on AC to DC module and lights in FF section now working. Measured FZ and measured 28.14 VDC. This is double the voltage indicated. AC DC module failing causing blown Diodes in FZ. Customer declined due to cost of replacement LEDs.

We serviced a

Samsung refrigerator

Near Canandaigua, NY 14424

Cristian

Job Details: 01/19/2023

Error code 25 e If customer calls back will need this parts Defrost sensor Evep cover Drain kit

We serviced a

Samsung Refrigerator

Near West Henrietta, NY 14586

Job Details: 01/19/2023

Customer not getting a full frost pattern seal system issue will need to explore options on getting a new one

We serviced a

Whirlpool Dryer

Near Webster, NY 14580

Chris

Job Details: 01/19/2023

Unit heating well , adjusted customer focused dry level in computer for improved drying If no dry persists may have intermittent coils

We serviced a

Whirlpool Microwave

Near Rochester, NY 14624

Job Details: 01/19/2023

Microwave door interlock needed changed, changed and all is working good. Dishwasher needs diverter to repair part is on order. 01-19-23: Replaced sump diverter ran and tested all is running good and leak free.

We serviced a

samsung washer

Near Webster, NY 14580

Chris

Job Details: 01/19/2023

Needs spin basket and rear bearing Parts are DISCONTINUED and not available for repair

We serviced a

Kenmore refrigerator

Near West Henrietta, NY 14586

Tanner

Job Details: 01/19/2023

Complaint of no cool. Customer observed no heat from compressor. Unit was in customers home. Has since been relocated to garage. Measured 51 degrees in FF section and 51 degrees in FZ section. Amp clamp compressor and compressor is pulling .9 amps, a proper reading. Unit has leaked refrigerant. Sealed system issue.

We serviced a

LG washer

Near Honeoye Falls, NY 14472

Derek

Job Details: 01/19/2023

Washer drum bearing is shot and rubbing on the rubber boot. The dryer is rumbling bad motor seems to have trouble.

We serviced a

GE refrigerator

Near Pittsford, NY 14534

Tanner

Job Details: 01/19/2023

Installed condenser fan. Unit tested good

We serviced a

MAYTAG refrigerator

Near Irondequoit, NY 14617

Job Details: 01/19/2023

Customer ice maker was running none stop and not finding its home ice maker was replaced and ran and tested all is working good.

We serviced a

Whirlpool washer

Near Pittsford, NY 14534

Tanner

Job Details: 01/19/2023

Dryer still making noise. Hand spun motor and noise is from motor bearings. Recommended customer keep belt/rollers. Replaced motor and blower wheel at standard rate and reduced by previously paid labor. Tested unit and unit tested good.

We serviced a

Whirlpool oven

Near Macedon, NY 14502

Cristian

Job Details: 01/19/2023

Replace bake element

We serviced a

Whirlpool Washer

Near Fairport, NY 14450

Derek

Job Details: 01/19/2023

The hub is stripped out for the tub and wash plate. I cannot get the wash plate to come out of the washing machine so I change the hub out.

We serviced a

Frigidaire dishwasher

Near Rochester, NY 14622

Cristian

Job Details: 01/19/2023

Didn?t see a no drain issue told customer run unit see if she gets any codes

We serviced a

Frigidaire refrigerator

Near Macedon, NY 14502

Cristian

Job Details: 01/19/2023

Replace heater and thermostat

We serviced a

Kitchenaid Dishwasher

Near Webster, NY 14580

Chris

Job Details: 01/19/2023

Unable to pull dishwasher New tile floor is higher than sub floor unable to repair

We serviced a

Whirlpool washer

Near Marion, NY 14505

Chris

Job Details: 01/19/2023

Replaced main ACU and sensor per whirlpool, ran cycle and unit spun out , unlocked and finished cycle Customer requested paper receipt to be mailed

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