Service History 100 - Register Appliance Service

We serviced a

samsung dryer

Near Rochester, NY 14618

Jose R

Job Details: 03/28/2023

Replaced thermostat also cleaned out unit also replaced the rigid vent and added two clamps unit working with In Specs complete

We serviced a

GE washer

Near Walworth, NY 14568

Chris

Job Details: 03/28/2023

Hot and cold hoses switched Seals in hose are worn but do not appear to be leaking and seals good

We serviced a

Electrolux washer

Near Webster, NY 14580

Chris

Job Details: 03/28/2023

Needs spin basket Estimate approx 850 plus tax due and part is factory order No repair at this time

We serviced a

whirlpool dryer

Near Fairport, NY 14450

Tina

Job Details: 03/28/2023

Dryer vent cleaning, venting disconnected and had to reconnect and use tape because of location. Venting without issues now.

We serviced a

Samsung Oven

Near Penfield, NY 14526

Chris

Job Details: 03/28/2023

Replaced oven igniter

We serviced a

samsung Refrigerator

Near North Chili, NY 14514

Job Details: 03/28/2023

Went ahead and replaced evap cover temp sensor water case assembly and frez door handle unit is working with in specs complete

We serviced a

LG Washer

Near Webster, NY 14580

Chris

Job Details: 03/28/2023

Needs door latch / lock No repair at this time Estimate approx 289.00 plus tax due can get back Thursday if order is placed today Customer to call office

We serviced a

Whirlpool washer

Near Rochester, NY 14620

Tanner

Job Details: 03/28/2023

Complaint of unit off balance. Initially unable to reproduce complaint. Loaded unit with 5 bath towels. Tested and unit is shaking just barely to excess. Found Gearcase oil under machine. Drive line friction causing imbalance during shake. Repair exceeds cost of replacement.

We serviced a

Frigidaire Refrigerator

Near Ontario, NY 14519

Chris

Job Details: 03/28/2023

Replaced evaporator motor and unit checks ok Model fftr2021ts4 Serial 4a93417469

We serviced a

Whirlpool dishwasher

Near Penfield, NY 14526

Jose R

Job Details: 03/28/2023

Went ahead and cleaned out gunk for customer and unit stated properly filling on the top rack if customer has any issue he can go through the process of giving us a call back

We serviced a

Frigidaire Microwave

Near Fairport, NY 14450

Tanner

Job Details: 03/28/2023

Complaint of no operation of microwave. Confirmed power good. Confirmed 15 amp fuse good. No power to ACU. Found open thermal cut off at H.V. Transformer. Customer states cabinet was very hot when microwave failed. Jumped thermal cut off. Vent fan turns on but control is still dead. Over current due to failed transformer burned out electronic control. Not worth repairing.

We serviced a

GE Dryer

Near Henrietta, NY 14586

Tanner

Job Details: 03/27/2023

Complaint of no operation of dryer on GE laundry center. Confirmed washer works and power is good. Motor hums when push to start is pressed.with cover off and see motor trying to turn. Cannot hand spin basket. Cannot hand turn motor. Electrical burn smell present. Needs new motor. Unit is also filled with excess lint. 2 story apartment building and vents upwards. Customer advised maintenance must service dryer vent. Due to tight quarters of unit and uninstall required for repair this is a two technician repair. Customer looking at all options before performing repair.

We serviced a

kitchen aid dishwasher

Near Fairport, NY 14450

Chris

Job Details: 03/27/2023

I couldn?t find anything wrong with the dishwasher. I checked the front door sweep and made sure it was clean.

We serviced a

Kenmore Refrigerator

Near Pittsford, NY 14534

Chris

Job Details: 03/27/2023

Installed a dryer maintenance kit. The belt idler had blown apart and the belt was coming apart. Cleaned the dryer out and tested. I found the drain tube was clogged for the fridge. I blasted the ice with my steamer. I cleaned out the hose. I made sure the passage was clear for the water to drain on the defrost cycle

We serviced a

Whirlpool washer

Near East Rochester, NY 14445

Chris

Job Details: 03/27/2023

The bolt sheared off at the stator motor needs a new washer. It?s all one assy to get the shaft for the drum.

We serviced a

samsung oven

Near Fairport, NY 14450

Chris

Job Details: 03/27/2023

W10779716 Bake element $265.85 - less 107.99 they paid for service call.customer is going to contact home warranty and call us back to schedule a return appointment.

We serviced a

Whirlpool washer

Near Webster, NY 14580

Chris

Job Details: 03/27/2023

Checked drain pump and trap removed minimal debris If problem persists may need drain pump but appears ok today

We serviced a

Whirlpool Refrigerator

Near Irondequoit, NY 14617

Cristian

Job Details: 03/27/2023

Replace jazz board

We serviced a

GE Refrigerator

Near West Henrietta, NY 14586

Tanner

Job Details: 03/27/2023

We serviced a

Samsung refrigerator

Near Fairport, NY 14450

Jose R

Job Details: 03/27/2023

Customer frez is not getting a full frost pattern causing the frez not to cool customer will have to start exploring his options on getting a new unit complete

We serviced a

Samsung Dishwasher

Near Rochester, NY 14620

Cristian

Job Details: 03/27/2023

Replace filter cover

We serviced a

GE microwave

Near Rochester, NY 14623

Job Details: 03/27/2023

Microwave will need main control board

We serviced a

samsung washer

Near Rochester, NY 14607

Cristian

Job Details: 03/27/2023

Everything passes, even ran a full cycle. if same problem will recommend replacing shocks

We serviced a

Whirlpool Refrigerator

Near Rochester, NY 14618

Job Details: 03/27/2023

Refrigerator will need led control board W10830288, main control board: W10843055, and has a sealed system issue due to loss of refrigerant unit is not cost affective to repair.

We serviced a

Kenmore Refrigerator

Near Fairport, NY 14450

Tanner

Job Details: 03/27/2023

Complaint of warm in FF section. Measured 51 degrees in FF 4 degrees in FZ. Confirmed damper operation. Inspected evaporator and evaporator is frosted over. Defrost problem. Confirmed continuity through element. No continuity through bi metal. Open bi metal causing no defrost. Ice build up reducing temps in FF section. Replaced bi metal. Customer to continue to monitor. Advised 24 hours before returning to normal use.

We serviced a

LG washer

Near Rochester, NY 14620

Tina

Job Details: 03/27/2023

Washer had an LE error code which means motor was locked up. I looked under machine and the motor not and washer were Laying on the floor and the motor had slipped down the shaft. I push the motor up and screwed the nut back on and ran a speed wash load and it worked without issues. I also adjusted the feet on the washer to help balance it

We serviced a

Whirlpool washer

Near Rochester, NY 14609

Jose R

Job Details: 03/27/2023

Customer would need basket drive and does not want to go along with the service will be exploring options on getting a new one

We serviced a

MAYTAG dishwasher

Near Rochester, NY 14609

Cristian

Job Details: 03/27/2023

Recommend getting new plates and always check plates before adding to dishwasher

We serviced a

Frigidaire Refrigerator

Near Rochester, NY 14618

Cristian

Job Details: 03/27/2023

Replace icemaker maker

We serviced a

Whirlpool oven

Near Webster, NY 14580

Chris

Job Details: 03/27/2023

Needs eoc no repair at this time approx 370 plus tax would be due

We serviced a

bosch Dishwasher

Near Rochester, NY 14618

Chris

Job Details: 03/27/2023

Replaced inlet valve

We serviced a

kenmore Washer

Near Webster, NY 14580

Chris

Job Details: 03/27/2023

Replaced lid switch assy and cleaned/lubed break Checks ok

We serviced a

subzero refrigerator

Near Rochester, NY 14618

Chris

Job Details: 03/27/2023

Found light / fan cover in ff section not in correct location and may have been hindering air flow, all sensors check ok in diag mode. Recommend factory service if problem persists

We serviced a

GE dishwasher

Near Irondequoit, NY 14617

Job Details: 03/27/2023

Dishwasher buttons pressed tomany times the computer was confused, reset all and all is running good, oven was stuck in clean cycle that is a manual cleaning cycle and customer couldn't turn off turned off all is cooling down

We serviced a

Whirlpool refrigerator

Near Fairport, NY 14450

Chris

Job Details: 03/27/2023

Unable to duplicate noise, appears to be a vibration noise. Moved copper water line as it may have been vibrating on machine cover

We serviced a

Whirlpool oven

Near Webster, NY 14580

Chris

Job Details: 03/27/2023

Needs EOC and front infinite switches No repair at this time

We serviced a

GE Dishwasher

Near Rochester, NY 14616

Job Details: 03/27/2023

Ge dishwasher will need drain pump and main pcb and ui control customer will replace.

We serviced a

Amana refrigerator

Near Irondequoit, NY 14622

Job Details: 03/27/2023

Jazz board not going into defrost mode and evap frozen over defrosted evap and changed jazz board ran and tested all is running and cooling good.

We serviced a

GE Washer

Near Fairport, NY 14450

Tina

Job Details: 03/27/2023

Washer is leaking from tub and the basket is moving with the agitator. Customer is going to get a new machine.

We serviced a

GE Washer

Near Farmington, NY 14425

Chris

Job Details: 03/27/2023

F3 -f62-f46-f114 error codes all to do with the inverter the motor and the boards. This unit is only 2 yrs they?re going to call ge or go shopping for a new one.

We serviced a

ge dryer

Near Brighton, NY 14610

Tina

Job Details: 03/27/2023

Backsplash is crack, holder for start switch is broken, button it broken and start switch is broken. they are not sure if they are going to do the repair. They will call and let us know

We serviced a

Kitchen aid oven

Near Fairport, NY 14450

Tanner

Job Details: 03/27/2023

Complaint of F6E1 error. Unit is cooking properly otherwise. Measured temp sensor at 1.127 k ohms at 74 degrees, a proper reading. Measured 38 ohms resistance through bake and broil elements in series with no continuity to ground on either element. Ran 300 degree bake and unit heats to proper temperature. Measured thermostat at 1.385 k ohms with a cavity temp of approx. 232 degrees. This is a valid resistance for that temperature. Ran bake at 400 degrees. Measured 1.545 k ohms resistance at 311 degree cavity temp. A valid reading at this temperature.Temp sensor is not running away. Confirmed all connections on ACU are secure. Power cycled unit. Customer advised to monitor. If error returns order another ACU.

We serviced a

GE washer

Near Rochester, NY 14617

Jose R

Job Details: 03/27/2023

Went ahead and replaced belt drive and transmission pull unit working with in specs complete

We serviced a

Whirlpool Washer

Near Fairport, NY 14450

Job Details: 03/24/2023

Board did not work F1 error still there

We serviced a

Whirlpool oven

Near Webster, NY 14580

Chris

Job Details: 03/24/2023

Replaced valve and regulator assy per RGE tag Also replaced weak oven igniter and flex line as it was removed and missing apon arrival Unable to locate any leaks after repair Left old parts w customer

We serviced a

Samsung Washer

Near Rochester, NY 14617

Jose R

Job Details: 03/24/2023

When customer unit going into a spin mode unit making a grinding he would need a inner and outer drum so customer will be exploring his options on getting a new unit

We serviced a

Kenmore Washer.

Near Irondequoit, NY 14622

Job Details: 03/24/2023

Machine will need drive basket, seal and drive block to repair. 3-24-23: Replaced drive block and brake ran and tested for spin and leaks all is leak free and spinning and agitating good.

We serviced a

maytag stove

Near Rochester, NY 14606

Jose R

Job Details: 03/24/2023

Customer unit was working with in specs while on site ran unit and it was hitting temp and was with in range went ahead and calibrated the unit and inform customer to educate us on how it is going complete

We serviced a

frigidaire Washer

Near Fairport, NY 14450

Tina

Job Details: 03/24/2023

Washer is not getting water, press or sensor is getting 120 along with lid switch but when I tested valveit?s not getting the 120v but the board is putting off 120v so the wire harness is bad. Customer is going to get a new appliance.

We serviced a

Samsung Dryer

Near Pittsford, NY 14534

Tina

Job Details: 03/24/2023

Replaced the thermal fuse and the TCO and unit is heating up, put cloths in the dryer and ran it awhile with them and it?s heating without issues.

We serviced a

whirlpool dryer

Near Webster, NY 14580

Cristian

Job Details: 03/24/2023

Cleaned out dryer fully didn?t get a smell

We serviced a

lg Refrigerator

Near Irondequoit, NY 14622

Job Details: 03/24/2023

Refrigerator will need new thermostats and control board.

We serviced a

electrolux refrigerator

Near Ontario, NY 14519

Chris

Job Details: 03/24/2023

Replaced defrost tstat and unit checks ok

We serviced a

LG Refrigerator

Near Fairport, NY 14450

Cristian

Job Details: 03/24/2023

Noise possibly from icemaker .

We serviced a

Frigidaire Refrigerator

Near Pittsford, NY 14534

Cristian

Job Details: 03/24/2023

Replace filter and water valve tested unit water now goes to ice maker fine wait 24 hours to make ice

We serviced a

samsung Refrigerator

Near Rochester, NY 14619

Jose R

Job Details: 03/24/2023

We serviced a

Whirlpool washer

Near Rochester, NY 14624

Job Details: 03/24/2023

Drain pump had mask and screw rapped around pump motor cleared and tested all is draining good.

We serviced a

Whirlpool Refrigerator

Near Macedon, NY 14502

Chris

Job Details: 03/24/2023

Model 795.71313.313 Serial 709mrhr19081 Unit has sealed system issues, recommend factory service

We serviced a

lg washer

Near Webster, NY 14580

Tina

Job Details: 03/24/2023

Washer was leaking from front door, seal was not broken but had build up on door let customer know to keep it cleaned. Dryer had bad wheels so a maintenance kit was installed with new wheels, belt and idler and is working without issues.

We serviced a

samsung dryer

Near Penfield, NY 14526

Cristian

Job Details: 03/24/2023

Replace heating element unit is heating fine now

We serviced a

Samsung Dishwasher

Near Webster, NY 14580

Chris

Job Details: 03/24/2023

Replaced lower motion and vein assembly

We serviced a

Samsung washer

Near Williamson, NY 14589

Chris

Job Details: 03/24/2023

Replaced motor inverter and unit now spins and tumbles Checks ok

We serviced a

Frigidaire Dryer

Near Rochester, NY 14615

Cristian

Job Details: 03/24/2023

Replace strike on door unit is working

We serviced a

kenmore Refrigerator

Near Hilton, NY 14468

Jose R

Job Details: 03/24/2023

Customer unit not getting a full frost pattern and fans and compressor is running customer will have to explore his options on getting a new unit

We serviced a

Whirlpool refrigerator

Near Penfield, NY 14526

Cristian

Job Details: 03/24/2023

Clean out drain line unit drains fine now

We serviced a

Whirlpool Refrigerator

Near Walworth, NY 14568

Chris

Job Details: 03/23/2023

Ice maker has broken neutral in harness inside freezer door Needs door but door is NLA # LW10371918 Unable to repair Water pressure to unit is weak , disconnected water line from fridge and verified- recommend plumber

We serviced a

Whirlpool dryer

Near Rochester, NY 14609

Job Details: 03/23/2023

Thermal cutoff was blown replaced as a kit ran and tested all is running and heating good.

We serviced a

Whirlpool Washer

Near Webster, NY 14580

Cristian

Job Details: 03/23/2023

Will recommend door gasket seal

We serviced a

MAYTAG Dryer

Near Pittsford, NY 14534

Cristian

Job Details: 03/23/2023

Replace idler kit tested unit no noise

We serviced a

Whirlpool refrigerator

Near Penfield, NY 14526

Chris

Job Details: 03/23/2023

All seals look good , unable to locate any air leaks Put unit into timed defrost mode to see if that helps If problem persist recommend factory service as there may be some form or warranty

We serviced a

Samsung Dryer

Near Pittsford, NY 14534

Tina

Job Details: 03/23/2023

Dryer was not heating up, tested components and the thermostat was not workin so a new one was put on. She had had this part changed out under a year ago so it?s still under warranty. Dryer is heating up and working good

We serviced a

hotpoint washer

Near East Rochester, NY 14445

Tina

Job Details: 03/23/2023

Washer going into fill then soak then wash but instead of moving onto rinse it moves back to soak and won?t go forward. New board needed 3/23 new board installed washer now cycling through without issues

We serviced a

Whirlpool Refrigerator

Near Rochester, NY 14616

Job Details: 03/23/2023

Filter housing will need to be replaced due to bad seals.

We serviced a

Whirlpool Dryer

Near Webster, NY 14580

Jose R

Job Details: 03/23/2023

Customer unit was making a loud squeaking noise went ahead and replaced whirlpool dryer kit unit working with in specs complete

We serviced a

holdiday oven

Near Rochester, NY 14607

Job Details: 03/23/2023

Oven has pilot light lit back up ran and tested all is working good.

We serviced a

Samsung dishwasher

Near Williamson, NY 14589

Chris

Job Details: 03/23/2023

Appears wash pump is leaking water Estimate approx 390 plus tax due on return if part ordered No repair at this time

We serviced a

Bosch Microwave

Near Fairport, NY 14450

Chris

Job Details: 03/23/2023

Replaced magnetron and HV diode Sanded and painted wave guide and all appears ok Recommend not using for a couple hours so paint can dry

We serviced a

GE dishwasher

Near Rochester, NY 14618

Tina

Job Details: 03/23/2023

Unit is working intermittently, did an update and it still works intermittently but pump seems to run constantly when it?s not working it works normal when it is working. Ordered a new board 3/23 installed new board and a new pressure sensor and DW is running without issues.

We serviced a

Frigidaire oven

Near Webster, NY 14580

Chris

Job Details: 03/23/2023

Replaced bake element

We serviced a

Whirlpool Dishwasher

Near Rochester, NY 14610

Job Details: 03/23/2023

Dishwasher will need main PCB and new sump complete recommend replaceing

We serviced a

Whirlpool Refrigerator

Near Webster, NY 14580

Cristian

Job Details: 03/23/2023

Will recommend control board

We serviced a

GE Dryer

Near Webster, NY 14580

Jose R

Job Details: 03/23/2023

When running unit you would have to hold down the start button for it to run went ahead and informed customer that he may be looking at a bad timer if that doesn?t resolve the issue a bad motor customer will be exploring his options on a new unit

We serviced a

Whirlpool Refrigerator

Near Ontario, NY 14519

Cristian

Job Details: 03/23/2023

Seal system issue not getting full frost pattern

We serviced a

GE washer

Near Rochester, NY 14618

Job Details: 03/23/2023

Washer was not spinning, did an update and working now

We serviced a

Whirlpool Dryer

Near Rochester, NY 14618

Tina

Job Details: 03/23/2023

Installed new flex dryer venting taped it up then put clamps over the end and a 90? elbow coming off the back of the dryer.

We serviced a

Samsung refrigerator

Near Webster, NY 14580

Jose R

Job Details: 03/23/2023

Went ahead and replaced compressor invert felt the vibration on the compressor turn on informed customer to monitor the unit and educate us how it is going complete

We serviced a

Whirlpool Dishwasher

Near Pittsford, NY 14534

Tanner

Job Details: 03/22/2023

Complaint of no wash. Power cycles unit. Able to obtain. F7E1 error. Confirmed current to motor circuit but no wash. No continuity through motor windings. Needs new wash motor, customer researching all options.

We serviced a

Speed Queen washer

Near Webster, NY 14580

Chris

Job Details: 03/22/2023

Unit has soap/fabric softener residue on inside of outter tub , cleaned as well as possible with out removing/replacing mounting steam/ seals Next step would be to remove drum and clean estimate approx 150 labor plus what ever parts may be needed Running cleaner through on regular basis and not using fabric softener may help

We serviced a

Amana Dryer

Near Fairport, NY 14450

Jose R

Job Details: 03/22/2023

Customer unit was not venting right so unit not heating right went ahead and informed customer to speak with the tenant to get that issue fix because vent going to the roof complete

We serviced a

LG refrigerator

Near Penfield, NY 14526

Job Details: 03/22/2023

Filter head assembly broken and will need to be replaced. 03-22-23: Replaced filter housing and filter ran and tested for leaks all is leak free and running good.

We serviced a

Samsung Dryer

Near Webster, NY 14580

Jose R

Job Details: 03/22/2023

Had to replace Samsung heating Element unit getting nice and hot and working with in specs complete

We serviced a

Roper washer

Near Rochester, NY 14626

Cristian

Job Details: 03/22/2023

Unit was not draining looked at pump there was a baby Socks stuck in Pump causing it not to drain causing it not to Spin Took sock out ran unit and drains and spin fine.

We serviced a

samsung Dryer vent

Near Rochester, NY 14626

Job Details: 03/22/2023

Cleaned short run vent cleaning ran dryer all is good with dryer all is clean.

We serviced a

GE Dryer vent

Near Rush, NY 14543

Tina

Job Details: 03/22/2023

Ran short vent line to dryer back removed plastic vent replaced cleaned vent line all is clear and running good.

We serviced a

Kitchen aid refrigerator

Near Pittsford, NY 14534

Cristian

Job Details: 03/22/2023

Replace icemaker #filter cover part WP67006331 Wait 24 hours to make ice

We serviced a

Whirlpool Refrigerator

Near Rochester, NY 14607

Tanner

Job Details: 03/22/2023

Complaint of FF section contents freezing. Measured 35 degrees in FF section and 37 degrees in Freezer. Inspected evaporator in freezer and found poor frost pattern. Unit has sealed system failure. As refrigerant leaks unit looses cooling power causing extra cold FF temps as unit attempts to get freezer to proper temp. Not worth repairing.

We serviced a

MAYTAG Dryer

Near Pittsford, NY 14534

Tina

Job Details: 03/22/2023

Dishwasher drain pumps works they need a board and are going to be getting a new one. Dryer was not heating and needed new TCO so one was installed along wi5 a Maintenance kit and dryer was cleaned out and now working without issues.

We serviced a

MAYTAG Stove

Near Webster, NY 14580

Chris

Job Details: 03/22/2023

Model Mgt8775xs00 Serial D03415555 Rge disconnect gas and capped off supply -Per Rge notes on tag recommend replacing regulator/valve assy. We also recommend lower oven igniter as it is weak and gas supply line Estimate approx 538 plus tax ( includes trip,labor, shipping and parts) No repair at this time , left gas off and capped as it was found apon arrival Would be approx 438 plus tax due if repaired and service visit is payed in advance of parts order Customers needs receipt mailed for insurance- no email Customer refused to pay service call

We serviced a

electrolux washer

Near Williamson, NY 14589

Chris

Job Details: 03/22/2023

Removed drain bellow and cleaned debris from drain trap Customer replaced pump prior to our arrival

We serviced a

Samsung Washer

Near Webster, NY 14580

Jose R

Job Details: 03/22/2023

Customer has a broken weight basket causing the unit to go crazy on a spin mode and also has a hole on the outer drum customer will be exploring options on getting a new one or getting Samsung to cover it complete

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