We serviced a
LG refrigerator
Near Rochester, New York 14606
Jose R
Job Details:
05/21/2025
Water is coming out very slow from the water dispenser. Not seeing any issues with the water lines. I would recommend to replace the water inlet valve.
Replaced valve now u it is operating with in specs complete
We serviced a
Whirlpool Washer
Near Rochester, New York 14606
Jose R
Job Details:
05/21/2025
Cx has a bad control board and not viewing it available to order and on back order inform Cx to call manufacturer to see if there is any thing that they can do because this this thing is outside of the one year warranty
We serviced a
Maytag Dryer
Near Webster, New York 14580
Chris
Job Details:
05/21/2025
Needs timer but part is NLA and we are unable to repair
We serviced a
GE refrigerator
Near Webster, New York 14580
Cristian
Job Details:
05/21/2025
Fridge cavity had ice buildup near evaporator cover. Diagnostic revealed defrost sensor and fan feedback errors. Replaced evaporator fan and sensor. Updated firmware to most current version.
We serviced a
Kenmore oven
Near East Rochester, New York 14445
Dennis
Job Details:
05/21/2025
Preheated oven to 350* my meter read 385* degrees. Oven cycled a few times and leveled out to about 363* and stayed there. Customer will call back if the problem occurs again.
We serviced a
Kitchenaid Dishwasher
Near Webster, New York 14580
Cristian
Job Details:
05/21/2025
Unit is shutting down mid cycle and not finishing cycle. Diagnostic revealed diverter and turbidity sensor failures. Unit is also leaking from sump area. Quoted customer for sump assembly and will not continue with repair at this time.
We serviced a
Whirlpool Refrigerator
Near Scottsville, New York 14546
Jose R
Job Details:
05/21/2025
Everything was operating with in specs on site inform Cx to monitor unit and educated them on the 90 day service call
We serviced a
Frigidaire/GE refrigerator/oven
Near Hilton, New York 14468
Jose R
Job Details:
05/21/2025
Cx had a bad igniter went ahead and replaced igniter now stove is operating with in specs Cx also has a fridge which has a bad fan motor and a bad thermostat will come back Friday to finish the repair
We serviced a
Samsung refrigerator
Near Victor, New York 14564
Derek
Job Details:
05/21/2025
Needs the condenser fan. When I got there the condenser fan was not working. I tested for power and it had power. After I plugged it back in a second time it started working. Both the fridge and freezer were warm. I came back with a new fan motor and the fridge was cooler but the freezer was warm. I checked the evaporator coils and there was no frost on 90% of the coils. The fan was running for the condenser. The fridge has a sealed system cooling issue as well as a new fan. Customer is going to look at new fridges.
We serviced a
Ge refrigerator
Near Fairport, New York 14450
Cristian
Job Details:
05/21/2025
Unit powers on and off intermittently. Found burned relay on main board. Ordered control board to repair. Customer paid in full.
We serviced a
Maytag wahser
Near Webster, New York 14580
Chris
Job Details:
05/21/2025
Needs gearbox and hub - no repair at this time
Estimate 450-470.00 plus tax would be due on return.
Will need electric corded impact on return if repaired
We serviced a
GE Washer
Near Penfield, New York 14526
Chris
Job Details:
05/21/2025
Replaced inverter on washer and verified proper operation and checks ok.
Customer also requested doors be reversed on washer and dryer
We serviced a
Samsung refrigerator
Near Webster, New York 14580
Cristian
Job Details:
05/21/2025
Refrigerator not cooling and frost on vents. Unit was already thawed out. Replaced temp sensor and drain kit. Tested fan and heater, operating normal.
We serviced a
Whirlpool dishwasher
Near Fairport, New York 14450
Tina
Job Details:
05/20/2025
Appears tub is leaking on right side seam - which is causing leak and float to activate - front left leg was all the way raised and and not touching floor and left mount pulled from frame - unit is under factory warranty and recommend customer wait for factory service to see if it is repairable or needs replacement
WDTA50SAKZ3
We serviced a
Whirlpool washer
Near Brockport, New York 14420
Dennis
Job Details:
05/20/2025
Replaced water inlet assembly and checks ok
We serviced a
Whirlpool Microwave
Near Hilton, New York 14468
Dennis
Job Details:
05/20/2025
Magnetron bad and will need to be replaced.
05-20-25: Replaced magnetron ran and tested all and all is working and heating good.
We serviced a
Whirlpool refrigerator
Near Canandaigua, New York 14424
Derek
Job Details:
05/20/2025
drain was clogged and bottom of FZ was a sheet of ice but when i removed evap cover there was a massive chunk of ice in the upper right corner which indicates a refrigerant leak so customer is going to be getting a new fridge
We serviced a
Kitchenaid Dishwasher
Near Fairport, New York 14450
Tina
Job Details:
05/20/2025
Unit working on today?s visit. By customer description possible intermittent key pad- no repair at this time.
Approx 325.00 plus tax due on return to replace keypad / latch.
Range drawer rails estimate is approx 235.00 plus tax due on return - drawer is slightly misaligned rails may help but no guarantees - no repair at this time
We serviced a
Kitchenaid Dishwasher
Near Irondequoit, New York 14609
Cristian
Job Details:
05/20/2025
Main PCB drain relay bad and will need new main pcb along with door springs and cables.
We serviced a
GE Dryer
Near Rochester, New York 14622
JK
Job Details:
05/20/2025
It has power going into the board but nothing coming out. There?s no power to the user interface. There should be 7.5vdc and I have 0 vac. The Teflon bushings are all worn the belt looks questionable. $600 to going to look at new dryers
We serviced a
GE washer
Near Rochester, New York 14622
JK
Job Details:
05/20/2025
Wash motor replaced and is working properly. Vent cleaning completed.
We serviced a
Bosch Dishwasher
Near Rochester, New York 14609
Dennis
Job Details:
05/20/2025
Dishwasher had a leak so I pulled it out and removed all the water to get rid of error code then ran it and almost immediately it started leaking at the diverter so a new one was installed and ran a few times and there is no more leak and dishwasher is running without issues.
We serviced a
Whirlpool Refrigerator
Near Fairport, New York 14450
Cristian
Job Details:
05/20/2025
evap was completely frosted over again and needed to be steamed. before i steamed i tested heater and hi metal and both were good so the board that was installed last week failed and a new one was put in and programmed and everything g is working without issues
We serviced a
Samsung Washer
Near Pittsford, New York 14534
Jose D
Job Details:
05/20/2025
Replaced worn shocks / rods and unit now balances much better
We serviced a
Whirlpool Washer
Near Ontario, New York 14519
Chris
Job Details:
05/20/2025
Customer concerned about excessive vibration when washing a small amount of clothes. Ran drain + spin cycle with empty drum, unit operated normal. Recommended to use lower spin cycle when washing smaller loads to avoid imbalanced drum operation.
We serviced a
Speed queen dryer
Near Pittsford, New York 14534
Jose R
Job Details:
05/20/2025
The dryer had intermittent heat. The gas coils will need to be replaced. I replaced the gas coils, ran and tested, the dryer now has good heat and is no longer misfireing.
We serviced a
Maytag Dryer
Near Penfield, New York 14526
Tina
Job Details:
05/20/2025
Replaced motor now unit is operating with in specs complete
We serviced a
Frigidaire Refrigerator
Near Rochester, New York 14612
Dennis
Job Details:
05/20/2025
Condensation and frost buildup on rear of fridge cavity. Warm air getting through gap in doors and flapper not engaging properly. Adjusted right door so it closes correctly. Steamed out excessive frost in fridge.
We serviced a
frigidaire refrigerator
Near Rochester, New York 14606
Dennis
Job Details:
05/20/2025
Ran machines fans and all are blowing and sounding good, ran timer in defrost mode all is working good, freezer is at normal temp and FF section is at normal temp all is running good and quiet.
We serviced a
Frigidaire Fridge
Near Victor, New York 14564
Derek
Job Details:
05/20/2025
Replaced filter head. Ran several cups of water through to verify no leakage. Operating normal.
We serviced a
Frigidaire Refrigerator
Near Webster, New York 14580
Cristian
Job Details:
05/20/2025
The refrigerator is working good on site. Everything checks out good behind the evap cover on the freezer section, no frost. Advised to not leave items on the top shelf of the refrigerator directly under the air vents, as they would be more likely to frost over.
We serviced a
Frigidaire Refrigerator
Near Webster, New York 14580
Tina
Job Details:
05/20/2025
Refrigerator will need a new main pcb and defrost sensor.
We serviced a
Samsung Refrigerator
Near Spencerport, New York 14559
JK
Job Details:
05/20/2025
Replaced fresh food section evap sensor and updated drain probe kit . Customer knows that evap cover is on back order but still wanted to try just sensor and drain kit.
May take up to 24hours to reach set temps
We serviced a
GE Dryer
Near Honeoye Falls, New York 14472
Derek
Job Details:
05/20/2025
Replaced knob now unit is operating with in specs
We serviced a
GE Dishwasher
Near Rochester, New York 14626
Cristian
Job Details:
05/20/2025
It needs a tub gasket all paid. I found water leaking between the door and the tub. So I replaced the gasket.
We serviced a
GE wahser
Near Ontario, New York 14519
Chris
Job Details:
05/20/2025
Door hinge is is sagging and caused the door larch to break.
05-20-25: Replaced door hinge, striker and door lock ran and tested all and all is working good.
We serviced a
Ge washer
Near Scottsville, New York 14546
JK
Job Details:
05/20/2025
when I got there I put in service mode and it completed without issues then i ran a quick wash and it filled with water and completed the whole was without issues.
let customer know that he would not be charged today but if we have to come back for washer than there would be a trip fee along with any parts or labor
We serviced a
Frigidaire Refrigerator
Near Canandaigua, New York 14424
Derek
Job Details:
05/19/2025
Unit will need main pcb customer will replace unit.
We serviced a
Kitchen aid Wall oven
Near Webster, New York 14580
Chris
Job Details:
05/19/2025
Microwave blower blades are broken not cost affective to repair, part is NLA.
Oven UI control fell off board and shut unit down replaced back up but UI will need to be replaced fix is only temporary.
Ran dishwasher and can find no faults with dishwasher adviced customer to preplanned dishes before putting in dishwasher.
Grill thermocouple is bad and not allowing pilot to stay lit and parts are NLA
We serviced a
Maytag washer
Near Churchville, New York 14428
Derek
Job Details:
05/19/2025
Will recommend display board but the parts not available
We serviced a
Maytag Washer
Near Fairport, New York 14450
Jose D
Job Details:
05/19/2025
Customer denied repair .
We serviced a
Whirlpool Washer
Near Churchville, New York 14428
Derek
Job Details:
05/19/2025
Found no voltage going to water inlet valve. Machine will need a new control board.
Replaced board and it revealed more problems. Called contact and didn?t get an answer as how to proceed.
Replaced actuator first and that fixed the first issue. Installed new control board and machine is working properly now. Calibrated and tested.
We serviced a
GE refrigerator
Near Webster, New York 14580
Chris
Job Details:
05/19/2025
Loud noise coming from fridge. Evap fan missing rubber bumpers and hitting against cover. Ordered rubber bumpers to fix.
We serviced a
Maytag washer
Near Rochester, New York 14606
JK
Job Details:
05/19/2025
Unable to get gear box to agitate position. Appears to be stuck in spin.
Needs at minimum gear box to resolve the f7e5 code and the f7e0 code may indicate a computer issue as well
No repair recommended as cost is getting close to value of new machine.
Estimate is approx 395.00 plus tax and shipping due on return minimum- may need control as well and would be an additional 275.00
We serviced a
frigidaire cook top
Near Spencerport, New York 14559
Dennis
Job Details:
05/19/2025
I replaced the temp probe and the oven seems to be heating and holding the temperature much better.
We serviced a
Ge washer
Near Williamson, New York 14589
Chris
Job Details:
05/19/2025
Keith 585-301-3781 30min heads up. The washer had no cold water going into the tub on the rinse cycle. It wouldn?t finish a load because there was no water . I changed the water inlet valve .
We serviced a
Ge Dryer
Near Pittsford, New York 14534
Tina
Job Details:
05/19/2025
Cx had a broken belt went ahead and replaced it and attached vent now unit is operating with in specs complete
We serviced a
Maytag oven
Near Fairport, New York 14450
Derek
Job Details:
05/19/2025
Checked all connections on the main board and spark module. The oven Is 7 for 7 on igniting correctly on site. If an intermittent issue continues with the oven not igniting, I would recommend to come back with a spark module and igniter.
We serviced a
Kenmore Washer
Near Brockport, New York 14420
JK
Job Details:
05/19/2025
The customer stated the washer leaked water, but did not leaked water the last time the washer was in use. I ran and tested the washer and found no signs of water coming from anywhere. Advised to take a photo of the water if the washer leaks again, and to give the office a call back.
We serviced a
GE washer
Near Macedon, New York 14502
Derek
Job Details:
05/19/2025
Washer does not lock properly. Door strike was broken off. Ordered door strike to fix. Diagnosed dryer for heat issue, customer will replace vent.
We serviced a
frigidaire refrigerator
Near Brockport, New York 14420
Dennis
Job Details:
05/19/2025
The freezer fan was not working on site, and there was a blockage of frost prevent cold air from entering the fridge. I cleared up the blockage with the steamer, and replaced the freezer fan. The fan is now working properly. Adviced to give the fridge and freezer 24 hours to reach it's tempatures.
We serviced a
Whirlpool Dryer
Near Brockport, New York 14420
JK
Job Details:
05/19/2025
Replaced bad heating with a new one. Working properly now.
We serviced a
Kenmore Washer
Near Pittsford, New York 14534
Tina
Job Details:
05/19/2025
lid lock was broken so a new one was installed and washer is working without issues
his machine is super old and the lid was not fully attached when i got here
We serviced a
Frigidaire refrigerator
Near Pittsford, New York 14534
Derek
Job Details:
05/19/2025
FZ was not defrost and has frost on outside of evap cover and a lot behind evap so a new bimetal thermostat was installed and ice was steamed out.
FZ gasket had a good in it so a new one was ordered and i?ll be back to install on thursday
We serviced a
Kenmore dishwasher
Near North Chili, New York 14514
JK
Job Details:
05/19/2025
Drain pump is noisy but works fine. Customer will decide if they will replace it at a later time.
We serviced a
Samsung Dryer
Near Rochester, New York 14624
Jose D
Job Details:
05/19/2025
Inform Cx that if wanting to get repair done will recommend assembly burner
We serviced a
Frigidaire Refrigerator
Near Rochester, New York 14609
Jose R
Job Details:
05/19/2025
Replaced damper now unit is operating with in specs complete
We serviced a
Samsung dryer
Near Rochester, New York 14622
Jose D
Job Details:
05/16/2025
The dryer drum is damaged, and would need to be replaced.
We serviced a
Samsung Refrigerator
Near Fairport, New York 14450
Tina
Job Details:
05/16/2025
Ice maker not producing ice in Samsung fridge. Replaced ice maker and tested, input water injected into mold, operating normal. Diagnosed washing machine for odor issue. No fix currently exists to address problem. Recommended that customer use self-cleaning tablets to alleviate smell. Updated firmware to most current version.
We serviced a
Frigidaire Dryer
Near Ontario, New York 14519
Chris
Job Details:
05/16/2025
Needs element , belt and rear bearing kit
No repair at this time
Element is shorting to drum due to warn bearing and is not safe to use.
Approx 229.00 plus tax would be due on return if repaired
We serviced a
Kitchenaid Dishwasher
Near Webster, New York 14580
Cristian
Job Details:
05/16/2025
Will recommend Display #customer will think about the repair
We serviced a
Whirlpool Refrigerator
Near Rochester, New York 14612
Cristian
Job Details:
05/16/2025
Will recommend heater harness and control board. Customer will think about the repair.
We serviced a
maytag refrigerator
Near Penfield, New York 14526
Jose D
Job Details:
05/16/2025
The freezer drain was clogged with ice, therefore water was spilling over. I removed the ice and unclogged the drain.
We serviced a
Whirlpool Washer
Near Ontario, New York 14519
Chris
Job Details:
05/16/2025
Appears electronics are failing would need to be replaced.
Homeowner not present
Estimate is approx 505.00 plus tax and shipping due on return after service/trip is paid.
Sent email invoice
We serviced a
Maytag upright freezer
Near Brockport, New York 14420
Jose R
Job Details:
05/16/2025
Cx connector was unplugged went ahead and plugged it back in now unit should be operating with in specs complete
We serviced a
Ge Dryer
Near Fairport, New York 14450
Tina
Job Details:
05/16/2025
Dryer was not heating and washer does not spin the water out of the clothes. No resistance on gas coils. Replaced dual coil and tested, dryer heating normal. Loose agitator plate in washer drum. Tightened bolt and agitator operates properly. Updated firmware to most current version.
We serviced a
Whirlpool Dishwasher
Near Rochester, New York 14624
Jose R
Job Details:
05/16/2025
Dishwasher isn?t filling and stops 10-15 minutes later. Suspect bad inlet valve.
Replaced valve ran unit monitor it and everything passed complete
We serviced a
Whirlpool refrigerator
Near Rochester, New York 14609
Cristian
Job Details:
05/16/2025
Customer paid in full first visit will have to come back install control board and defrost harness
We serviced a
Whirlpool Dishwasher
Near Rochester, New York 14622
Jose D
Job Details:
05/16/2025
Customer stated they seen water dripping from the right side of the door. I checked all water propellers, the filter, and the door seals. Would recommend to come back with the float and float switch if the leak comes back.
We serviced a
ge washer
Near Pittsford, New York 14534
Derek
Job Details:
05/16/2025
I didn?t hear any abnormal noises coming from the washing machine when I ran a cycle. When I was inspecting the unit I did notice a bit of oil underneath the unit. I pulled the belt cover off and the underside of the transmission was caked in oil. It?s leaking from the main seal and shaft. I replaced the transmission and tested it?s working good. The hot and cold water lines were reversed so I switched them.
We serviced a
kenmore washer
Near Rochester, New York 14626
Dennis
Job Details:
05/16/2025
Customer had a power outage and since the the lid lock light was on and machine wouldn?t start or run any cycles. Reset power and ran it through service mode without any problems.
We serviced a
Bosch dishwasher
Near Rochester, New York 14612
Cristian
Job Details:
05/16/2025
Replace water valve and water supply line tested unit no leaks working normal
We serviced a
Frigidaire Refrigerator
Near Farmington, New York 14425
Derek
Job Details:
05/16/2025
I installed a splash guard in the ice maker fill tube per the update. I cleared the ice from the evaporator fan. They are all set the fan is super quiet now.
We serviced a
frigidaire Washer
Near Honeoye Falls, New York 14472
Tina
Job Details:
05/16/2025
Unit not draining. Cleaned out filter and tested drain pump, component operating normal.
We serviced a
LG refrigerator
Near Pittsford, New York 14534
Tina
Job Details:
05/16/2025
Frost and ice buildup in freezer cavity. Steamed out all excess ice and cleared out drain tube. Verified proper door closing and that fan was running.
We serviced a
Samsung Refrigerator
Near Webster, New York 14580
Chris
Job Details:
05/16/2025
Replaced icemaker and verified harvest
We serviced a
Kitchenaid Dishwasher
Near Fairport, New York 14450
Tina
Job Details:
05/16/2025
installed new sump and dishwasher is running without issues.
short run dryer vent was reconnected and cleaned
We serviced a
Bosch Refrigerator
Near Fairport, New York 14450
Derek
Job Details:
05/16/2025
It needs two clamping retsiners for the freezer door to lock it in place. Prepaid for repair in full. I replaced the clips and it seems to be good.
We serviced a
Electrolux dryer
Near Rochester, New York 14622
JK
Job Details:
05/15/2025
Replaced main pcb and moisture sensor ran and tested all with a load and all is running good.
We serviced a
GE Dishwasher
Near Rochester, New York 14612
Dennis
Job Details:
05/15/2025
Replaced drain line that was clogged. Draining properly now.
We serviced a
LG dryer
Near Rochester, New York 14609
Cristian
Job Details:
05/15/2025
Replace LG maintenance kit tested unit working normal
We serviced a
Frigidaire Refrigerator
Near Victor, New York 14564
Derek
Job Details:
05/15/2025
243297613 Ice maker may be needed. $220 if it does. She?s going to keep track of it and see what?s happens. She will call back if it?s not working.
We serviced a
Maytag washer
Near Webster, New York 14580
Chris
Job Details:
05/15/2025
Replaced worn cam/ clutch kit and belt - unit now spins good. Advised issue may have been a result of overloading
We serviced a
Whirlpool dishwasher
Near Fairport, New York 14450
Jose R
Job Details:
05/15/2025
Cx would need lower spray arm to be replaced and lower door seal went ahead and installed hood vent
We serviced a
kenmore refrigerator
Near Spencerport, New York 14559
Cristian
Job Details:
05/15/2025
Seal system issue will recommend to get the compressor checked
We serviced a
Samsung dryer
Near Webster, New York 14580
Chris
Job Details:
05/15/2025
Replaced belt and pulley - unit checks ok
We serviced a
whirlpool washer
Near Webster, New York 14580
Chris
Job Details:
05/15/2025
Replaced drain pump and u it now appears operational and checks ok
We serviced a
Whirlpool Washer
Near Fairport, New York 14450
Tina
Job Details:
05/15/2025
Upon arrival, Washer was already disassembled in living room with all components on counter. Unit needs to be in working condition to properly diagnose. ~34 years old, customer will reassemble and will contact company if additional service is needed. Cleaned out dryer venting.
We serviced a
kenmore washer
Near Rochester, New York 14612
JK
Job Details:
05/15/2025
Lid switch broken and will need to be replaced.
05-15-25: Replaced lid switch ran and tested all and all is working good.
We serviced a
Ge refrigerator
Near Rochester, New York 14606
Cristian
Job Details:
05/15/2025
Replace fridge fan motor and did the Software update tested unit working normal now .
We serviced a
LG dishwasher
Near Penfield, New York 14526
Jose D
Job Details:
05/15/2025
The dishwasher has a mouse infestation, with multiple chewed up wires. Due to the infestation, the dishwasher is not repairable.
We serviced a
Whirlpool Washer
Near Rochester, New York 14612
Dennis
Job Details:
05/15/2025
Washer will turn on and enter service mode. Will not do anything other than lock the lid. Gearcase is locked up and cannot budge it. Also needs new suspension rods.
We serviced a
maytyag Washer
Near Webster, New York 14580
Chris
Job Details:
05/15/2025
Appears vent was restricted ran new section of dryer vent.
Multiple off balance codes in washer computer. Found worn/ stripped basket bushing/ bearing and hub - replaced and ran test and calibration mode - unable to locate any other issues with washer at this time
We serviced a
Frigidaire Refrigerator
Near Fairport, New York 14450
Tina
Job Details:
05/15/2025
Ball of ice on back of fridge cavity, ice maker evaporator leaking and causing rust. No continuance of repair. Shut off ice maker and water inlet in customer?s basement.
We serviced a
GE refrigerator
Near Rochester, New York 14626
JK
Job Details:
05/15/2025
Freezer door seal was falling off put back on tested door and all is staying in place if returns will need freezer door seal.
Icemaker dispenser was clogged with ice and not allowing ice to dispense cleared all ice ran and tested and all is dispensing good.
We serviced a
Electrolux dryer
Near Irondequoit, New York 14609
Cristian
Job Details:
05/15/2025
Will recommend Motor # customer purchase warranty they will call to get it covered
We serviced a
Bosch cook top
Near Honeoye Falls, New York 14472
Derek
Job Details:
05/15/2025
11032349 Main board. Going to be $700;to repair. It has power everywhere. Main board has a hum to it that?s not normal. It seems like it?s not communicating with the touch screen.
We serviced a
Kenmore Washer
Near Rochester, New York 14612
Jose D
Job Details:
05/15/2025
The washer is advancing into the spin cycle with no issues on site, but eventually had a intermittent water inlet problem. The oven would not turn on, the igniter is faulty and will need to be replaced. I replaced the igniter, ran and tested, the oven now turns on, and preheated in 8 minutes.
We serviced a
Ge washer
Near Fairport, New York 14450
Tina
Job Details:
05/15/2025
Washer would rinse or spin. Lid switch was faulty and not engaging properly. Replaced switch and tested. Unit filled, drained, and spun, operating normal. Cleaned out dryer venting.
We serviced a
ge dishwasher
Near Irondequoit, New York 14609
Dennis
Job Details:
05/15/2025
Needs a new drain pump. Installed new pump and it only works after the line between the dishwasher and the pvc drain to the sewer has been cleared. Sewer line might need to be vented or clog removed.