We serviced a
kenmore refrigerator
Near Pittsford, NY 14534
Derek
Job Details:
05/15/2023
Needs a new start device. Not going to fix it the unit is 11yrs old top freezer bottom fridge.
We serviced a
samsung refrigerator
Near Webster, NY 14580
Cristian
Job Details:
05/15/2023
Will need Icemaker kit #DA82-02638A
Ice chute #DA63-09013A please make sure we have this part cause if we don?t bring this part it?s still going to have icemaker frost issue
We serviced a
GE washer
Near Rochester, NY 14609
Jose R
Job Details:
05/15/2023
Customers agitator was not spinning when taking unit apart views that the bolt was loose and also a lot of gunk build up in between the inner and outer drum went ahead and cleaned it out now unit is working with in specs complete
We serviced a
Samsung refrigerator
Near Rochester, NY 14623
JK
Job Details:
05/15/2023
Smell was due to new heating element installed and fan was not running due to door being open, checked frost pattern all looks good, instructed customer to monitor and call if needed.
We serviced a
Electrolux refrigerator
Near Ontario, NY 14519
Chris
Job Details:
05/15/2023
Popsicle stuck at bottom of freezer door and kick plate causing door to not close fully
We serviced a
speedqueen washer
Near Webster, NY 14580
Chris
Job Details:
05/15/2023
Replaced washer support / milk stool
Tests ok
We serviced a
GE refrigerator
Near Webster, NY 14580
Chris
Job Details:
05/15/2023
Replaced freezer icemaker secondary valve and fill tube
Passes all tests in service mode
We serviced a
Samsung washer
Near Fairport, NY 14450
Tina
Job Details:
05/15/2023
When customer uses it goes thru all cycles them at the final spin the whole machine shakes and it shoes a DC error code. New dampers are needed.
5/15 installed new shocks and ran a quick wash and it went through all cycles without issues. No shaking and no error codes
We serviced a
Samsung Refrigerator
Near Webster, NY 14580
Chris
Job Details:
05/15/2023
Installed new evap cover, drain kit on refrigerator
Installed sump on dishwasher needs latch still
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14612
JK
Job Details:
05/15/2023
Return air vent clogged defrosted out all is running and working good.
We serviced a
Kenmore washer
Near Webster, NY 14580
Cristian
Job Details:
05/15/2023
Dishwasher -Replace sump pump tested unit no leaks and runs fine now
Washer -Replace timer did test cycle completed no issues .
We serviced a
samsung refrigerator
Near Rochester, NY 14612
Jose R
Job Details:
05/15/2023
Customers unit is dispensing water non stop out of the dispenser even when not asking for water even with the door open it?s spitting out water customer would need water case assembly if wanting to go along with the repair
We serviced a
Kenmore Dryer
Near Fairport, NY 14450
Tina
Job Details:
05/15/2023
Dryer motor pulley broke off motor so a new one was needed. Customer decided t just get a new dryer.
We serviced a
frigidaire stove
Near Penfield, NY 14526
Jose R
Job Details:
05/15/2023
Went ahead and replaced xl burner cap unit working with in specs complete
We serviced a
samsung dryer
Near Penfield, NY 14526
Jose R
Job Details:
05/15/2023
Dryer making noise, found 2 rollers in very rough shape and idler about to break. Replaced 2 drum rollers and idler pulley. Dryer nice and quiet now.
We serviced a
GE dishwasher
Near North Chili, NY 14514
JK
Job Details:
05/15/2023
Drain solenoid melted and will need to be replaced.
5-15-23: Replaced drain solenoid ran and tested all is working good.
We serviced a
samsung washer
Near Pittsford, NY 14534
Chris
Job Details:
05/12/2023
Found drain hose to low going into sump pump
Installed hose on wash sink and cleared drain as well as possible
Recommend plumber check sink drain for restrictions or leaks
We serviced a
GE Dryer
Near Pittsford, NY 14534
Derek
Job Details:
05/12/2023
Replaced the broken belt and tested. It?s working good.
We serviced a
frigidaire dishwasher
Near Pittsford, NY 14534
Chris
Job Details:
05/12/2023
Keypad connector may have been loose
Tightened and cleaned ribbon connector and all buttons started working
If problem returns recommend new keypad/Uib
Estimate approx 510 plus tax if orderd
We serviced a
Samsung Dryer
Near Pittsford, NY 14534
Tina
Job Details:
05/12/2023
Dryer was heating but not spinning. Belt had broke. A ew belt alone with wheels and a idler pulley was installed and dryer is working without issues
We serviced a
maytag washer
Near Pittsford, NY 14534
Chris
Job Details:
05/12/2023
Ran couple cycles / wash and spin was unable to duplicate leak
Possible intermittent leaky pump but unable to verify on todays visit
We serviced a
frigidaire dryer
Near Irondequoit, NY 14609
JK
Job Details:
05/12/2023
Microwave will need new magnetron and rectifier customer will replace unit, Refrigerator will need new water filter old one is cracked and leaking water, dryer is operating fine vent is fully clogged and will need to be replaced with rigid or semi rigid line along with a full dryer cleaning.
We serviced a
Kenmore Dryer
Near Pittsford, NY 14534
Tina
Job Details:
05/12/2023
Dryer was making grinding sounds when running so 6 new wheels, new idler pulley and new belt were installed and dryer is running without issues
We serviced a
Samsung Dryer
Near Rochester, NY 14606
Cristian
Job Details:
05/12/2023
Replace main pcb tested unit runs good now no issues
We serviced a
Frigidaire Refrigerator
Near Rochester, NY 14609
Cristian
Job Details:
05/12/2023
Icemaker wire was lose now Icemaker is good replace temperature control everything is working now
We serviced a
GE stove
Near Fairport, NY 14450
Derek
Job Details:
05/12/2023
Needs a new board for the cook top and the dishwasher needs a door kit. Customer is getting a new cook top. Replaced the door hinges. Had to rewire the wires coming into the dishwasher. When I was pulling it out it sparked and tripped the breaker.
We serviced a
Kenmore refrigerator
Near Victor, NY 14564
Derek
Job Details:
05/12/2023
Replaced the starter mechanism on the compressor. It fired right up and is working well well.
We serviced a
asko Dishwasher
Near Victor, NY 14564
JK
Job Details:
05/12/2023
Ran dishwasher through full short cycle and all is running and draining good.
We serviced a
Samsung refrigerator
Near Irondequoit, NY 14609
Cristian
Job Details:
05/12/2023
Cleaned out drain plug unit drains fine now smell we can?t really do to much
Replace drain kit
We serviced a
frigidaire oven
Near Pittsford, NY 14534
Chris
Job Details:
05/12/2023
Haa a king trouble getting bake to light found amp draw of approx 2.84 amps and not strong enough to light / maintain temps
Replaced igniter now getting 3.2 amps and verified ave temp of 354* 15 min after preheat
All appears ok
We serviced a
Subzero Dishwasher
Near Honeoye Falls, NY 14472
JK
Job Details:
05/12/2023
Object stuck in pump removed all is quiet and running good, there is a safety recall on this dishwasher for heating element rework, adviced customer of recall and not to use dishwasher until repaired.
Model# DW2450 Serial# 20019406
We serviced a
Samsung refrigerator
Near Rochester, NY 14626
Cristian
Job Details:
05/12/2023
Replace Icemaker tested unit no error code please wait 24 hours to make ice
We serviced a
Kitchen aid refrigerator
Near Rochester, NY 14612
JK
Job Details:
05/11/2023
Refrigerator start capacitor bad changed ran and tested temperatures are dropping and compressor is running good.
We serviced a
Electrolux Dryer
Near Fairport, NY 14450
Cristian
Job Details:
05/11/2023
Remove all lint from the motor no vibration noise unit is considered within specs
We serviced a
Samsung washer
Near Fairport, NY 14450
Derek
Job Details:
05/11/2023
Dryer vent is cleaned out. Ran and tested the washer. Nothing out of the ordinary was really jumping out at me. So the customer gave me some towels to do a rinse and spin. The shock absorbers seem a little weak. Replaced and tested it seems to be better now.
We serviced a
Bosch washer
Near Pittsford, NY 14534
Cristian
Job Details:
05/11/2023
If customer calls back will need drain pump
We serviced a
Samsung Refrigerator
Near Rochester, NY 14612
JK
Job Details:
05/11/2023
Evap fully warm and compressor is running unit has a sealed system issue and is not cost affective to repair.
We serviced a
Amana Washer
Near Rochester, NY 14609
Jose R
Job Details:
05/11/2023
When diagnosing the unit and running it unit was making a loud vibration noise and a loud squeaking noise as well when taking unit apart seen that the idler was going to go as well as the belt went ahead and replaced Maytag dryer repair kit unit still squeaking and vibrates loud due to blower has a crack in it and motor making loud noise as well not viewing that those parts can not be order complete
We serviced a
Frigidaire refrigerator
Near Webster, NY 14580
Chris
Job Details:
05/11/2023
Unit has poor/partial frost pattern needs sealed system work
Unable to repair recommend factory service
We serviced a
whirlpool Washer
Near Webster, NY 14580
Chris
Job Details:
05/11/2023
Unit was in suds lock
Reset control and cleared suds and appears to be working
If problem returns recommend ACU/sensor
Approx 400 plus tax would be due to replace
We serviced a
Samsung oven
Near Webster, NY 14580
Chris
Job Details:
05/11/2023
Replaced bake igniter and unit now heats properly
We serviced a
MAYTAG Dryer
Near Rochester, NY 14624
Jose R
Job Details:
05/11/2023
Customer unit would run non stop went ahead and replaced timer now unit is operating with in specs complete
We serviced a
Electrolux washer
Near Rochester, NY 14623
JK
Job Details:
05/11/2023
Only complaint is for mold on bellow gasket. Quoted for bellow and customer accepted. Pre order bellow and return on Thursday morning
05-11-23: Replaced door boot ran and tested for leaks all is leak free and running good.
We serviced a
GE Dishwasher
Near Fairport, NY 14450
Cristian
Job Details:
05/11/2023
Replace pressure Sensor tested unit no leaks and works fine now
We serviced a
Whirlpool dishwasher
Near Pittsford, NY 14534
Derek
Job Details:
05/11/2023
Leveled the dishwasher. The vent was leaking I added some silicone grease to the o-ring. Ram and tested I don?t see a leak anymore.
We serviced a
samsung refrigator
Near Rochester, NY 14623
JK
Job Details:
05/11/2023
Replaced evap cover with fan and defrost heater with thermostat, ran and tested all and all is working good.
We serviced a
Whirlpool dishwasher
Near East Rochester, NY 14445
Cristian
Job Details:
05/11/2023
Installed dishwasher no leaks works good
We serviced a
MAYTAG oven
Near Irondequoit, NY 14609
Jose R
Job Details:
05/11/2023
Customer unit was taking to long to hit temp when diagnosing unit viewed that the heating element did not have any continuity and also part of the wire was burnt went ahead and spliced wire added another connector and replaced element unit working with new n specs complete
We serviced a
GE Dryer
Near Pittsford, NY 14534
Derek
Job Details:
05/11/2023
Needs rear bearing and front bearing
We serviced a
Bosch dishwasher
Near Webster, NY 14580
Chris
Job Details:
05/10/2023
Pulled unit and Installed customer supplied spring kit
Customer has some custom trim work
We serviced a
Whirlpool Dryer
Near Penfield, NY 14526
Derek
Job Details:
05/10/2023
The event at the back of the dryer was so clogged up with lint there was no air flow so the dryer was short cycling after 10 seconds and only heating to 100 degrees . Now it?s cycling fine shuts off at 200 degrees and comes back on at 120.
We serviced a
Frigidaire dishwasher
Near Rochester, NY 14612
JK
Job Details:
05/10/2023
No answere on phone and no answere at door left message to call and reschedule.
05-10-23: dishwasher vaporlocked due to not used for 4 months ran and manually filled with water all is running good.
We serviced a
Samsung Dryer
Near Webster, NY 14580
Chris
Job Details:
05/10/2023
Replaced blower/exhaust thermostats and cleaned exterior vent fixture
Unit checks ok
We serviced a
Samsung Refrigerator
Near Rochester, NY 14624
JK
Job Details:
05/10/2023
Ice maker frozen over due to fault with icemaker control board and will need the ice maker kit, the oven will need new bake igniter due to igniter failure from normal use.
We serviced a
Whirlpool Stove
Near Fairport, NY 14450
Derek
Job Details:
05/10/2023
Ram in bake and the broil element came on and stayed on it wouldn?t shut off for up to 580 degrees so I turned the oven off at that point. Broil element realay stuck and not shutting off. Replaced the main board and tested the oven is workin properly now and cycling through the bake cycle like it should.
We serviced a
samsung refrigerator
Near Farmington, NY 14425
Derek
Job Details:
05/10/2023
Aroncone@paychex.com
It?s a sealed system issue. I ran the ff force freeze in diagnostic mode and after 45 min there was barely any frost on the evaporator. Also the evap fan isn?t coming on at all. It acts like the unit is low on coolant.
We serviced a
Frigidaire oven
Near Rochester, NY 14609
Cristian
Job Details:
05/10/2023
Replace igniter# tested unit no leaks works good
We serviced a
Whirlpool washer
Near Webster, NY 14580
Chris
Job Details:
05/10/2023
Unit appears it may have been over suds as when I started marching soap suds started building up and leaking from door
Cleared suds if problem returns recommend bellow but see no obvious faults in it at this time
We serviced a
GE Dishwasher
Near Webster, NY 14580
Cristian
Job Details:
05/10/2023
Cleaned out drain line now unit drains out fine
We serviced a
Frigidaire Dryer
Near East Rochester, NY 14445
Cristian
Job Details:
05/10/2023
It was a vent issue this vent is going up to the roof they would have to get someone to check vent
We serviced a
amana washer
Near Pittsford, NY 14534
Chris
Job Details:
05/10/2023
cleaned out drain pump and reassembled washer , checks ok
We serviced a
Samsung refrigerator
Near Rochester, NY 14606
Jose R
Job Details:
05/10/2023
Customers unit was spitting a 84 c error code which is a compressor lock educated customer to deal with Samsung because unit comes with a 10 year warranty complete
We serviced a
bosch Oven
Near Ontario, NY 14519
Chris
Job Details:
05/10/2023
Replaced upper convection element
Checks ok
We serviced a
GE dishwasher
Near East Rochester, NY 14445
Derek
Job Details:
05/10/2023
Put the spray ar,m back in for the top rack.
We serviced a
ge Dishwasher
Near Rochester, NY 14623
Jose R
Job Details:
05/10/2023
Complaint of unit leaking and unit not operating. Display is null on arrival. Power cycled unit and unit now powering on. No firmware updates available for this unit. Alerts specify CSM tripping frequently due to a DC power failure. Run various tests through test mode and drain pump always runs regardless of requested test. No load performance data available for turbidity, temp, or water level. Per service pointer if power cycle corrects unresponsive LED and no other part failure found to replace UI and then ACU. Leak is from rubber drain hose used to extend drain line. A corrugated line is required for proper operation. Quoted for drain line extender and UI.
We serviced a
SAMSUNG washer
Near Rochester, NY 14624
JK
Job Details:
05/10/2023
Spider gear bolts broken and bearing bad machine is not cost affective to repair recommend replacement of machine.
We serviced a
Kenmore refrigerator
Near Rochester, NY 14606
Cristian
Job Details:
05/10/2023
Cleaned out drain plug wait 24 hours for cooling in the fridge
We serviced a
Lg Fridge
Near Rochester, NY 14606
Cristian
Job Details:
05/10/2023
Replace fan motor
We serviced a
Jenn air Oven
Near Pittsford, NY 14534
Chris
Job Details:
05/10/2023
Replace oven control and dbl relay
Unit heats good and checks ok
Relay and high limit no charge
We serviced a
Whirlpool Washer
Near Webster, NY 14580
Chris
Job Details:
05/10/2023
Replaced lid safety switch and agitator dogs
All checks ok
We serviced a
Frigidaire refrigerator
Near Webster, NY 14580
Chris
Job Details:
05/10/2023
Seal is ok , no rips or tears
Appears items were just keeping door ajar slightly door does have small amount of warp to it causing to not close as tight on bottom left but door is NLA
We serviced a
ge refrigerator
Near Pittsford, NY 14534
Chris
Job Details:
05/09/2023
Replaced both slide rails and door seal tested all and all is working good.
We serviced a
Samsung refrigerator
Near Rochester, NY 14623
Jose R
Job Details:
05/09/2023
Replaced idler set and heating element ran and tested all is running good.
We serviced a
GE dishwasher
Near Hilton, NY 14468
Derek
Job Details:
05/09/2023
Blown thermal tried to reset and will not reset put another on order and instructed customer on vent cleaning.
05-08-23: Replaced thermal fuse ran and tested temperatures are within range and all is heating and running good, suggest to get vent cleaning once every year. Installed new drain pump and all is draining good.
We serviced a
Sub Zero refrigerator
Near Pittsford, NY 14534
Chris
Job Details:
05/09/2023
Appears unit needs inverter
No repair at this time
Estimate approx 333.00 plus tax would be due
We serviced a
Bosch dishwasher
Near Webster, NY 14580
Chris
Job Details:
05/09/2023
Washer housing assembly gear stripped and will need new housing assembly
We serviced a
samsung range
Near Hilton, NY 14468
Derek
Job Details:
05/09/2023
Customer will need Icemaker #2198597 and board #W10757851
Customer will not fix
We serviced a
LG refrigerator
Near East Rochester, NY 14445
Cristian
Job Details:
05/09/2023
Uo code vent not closing
Cleaned soap residue etc off of seal and unit now closes .. if problem returns needs new vent assy approx 190 plus tax would be due to replace
We serviced a
samsung dryer
Near Webster, NY 14580
Chris
Job Details:
05/09/2023
Replace drain pump tested unit drains fine no leaks
We serviced a
LG washer
Near Webster, NY 14580
Cristian
Job Details:
05/09/2023
Dryer is not started when you hit start. Voltage at outlet is good so Checked voltage from contacts B to brown wire on start switch and hit start when doing it should have 120v but there is nothing so a new start switch is being ordered.
5/8 installed new start switch and dryer is working without issues
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14609
Cristian
Job Details:
05/09/2023
Replaced the lid switch. Ran and tested good.
We serviced a
Whirlpool washer
Near Webster, NY 14580
Chris
Job Details:
05/09/2023
Compressor was not working and the relay was cracked. A new relay was put on but compressor was still not coming on which means the compressor is completely dead. This unit is unrepairable.
We serviced a
MAYTAG Dryer
Near Rochester, NY 14606
Derek
Job Details:
05/09/2023
Bake element sparked when customer was using it then stopped working so a new element was installed and it?s working without issues.
We serviced a
GE dishwasher
Near Brockport, NY 14420
Derek
Job Details:
05/09/2023
Replaced main elec PCB and unit now passes all checks in service mode and unable to get unit to fail while running like previously
We serviced a
Whirlpool washer
Near Pittsford, NY 14534
Cristian
Job Details:
05/09/2023
When customers unit is going into a agitation mode making a weird sound and not agitating all the time could not get the agitator out even with a second pair of hands to replace the hub customer would have to reach out to the manufacturer and see if there is anything they can do complete
We serviced a
LG oven
Near Rochester, NY 14606
Derek
Job Details:
05/09/2023
We serviced a
Samsung refrigerator
Near Rochester, NY 14624
JK
Job Details:
05/08/2023
Replaced both slide rails and door seal tested all and all is working good.
We serviced a
Bosch Dryer
Near Webster, NY 14580
JK
Job Details:
05/08/2023
Blown thermal tried to reset and will not reset put another on order and instructed customer on vent cleaning.
05-08-23: Replaced thermal fuse ran and tested temperatures are within range and all is heating and running good, suggest to get vent cleaning once every year. Installed new drain pump and all is draining good.
We serviced a
MAYTAG Dryer
Near Farmington, NY 14425
Derek
Job Details:
05/08/2023
Replaced the thermal cut off and tested the dryer it?s workin great now,
We serviced a
Frigidaire Washer
Near Webster, NY 14580
Chris
Job Details:
05/08/2023
Customer had power issues to house
Has comm errors and lock not working
Recommend electronics and lock
No repair at this time
Parts are approximately 490 plus tax and labor would be due
We serviced a
Samsung Washer
Near Ontario, NY 14519
Chris
Job Details:
05/08/2023
Appears unit needs inverter
No repair at this time
Estimate approx 333.00 plus tax would be due
We serviced a
LG washer
Near Spencerport, NY 14559
JK
Job Details:
05/08/2023
Washer housing assembly gear stripped and will need new housing assembly
We serviced a
Kenmore refrigerator
Near Fairport, NY 14450
Cristian
Job Details:
05/08/2023
Seal system issue customer will have to get compressor checked
We serviced a
Frigidaire dishwasher
Near Ontario, NY 14519
Chris
Job Details:
05/08/2023
Uo code vent not closing
Cleaned soap residue etc off of seal and unit now closes .. if problem returns needs new vent assy approx 190 plus tax would be due to replace
We serviced a
LG dishwasher
Near Pittsford, NY 14534
Cristian
Job Details:
05/08/2023
Replace drain pump tested unit drains fine no leaks
We serviced a
MAYTAG refrigerator
Near Fairport, NY 14450
Derek
Job Details:
05/08/2023
Mullion not closing with the door it is about 1/4? lower and not catching. I replaced the h8 he?s and the door closing bushings. I had to remove the doors to do this job. It is closing properly now.
We serviced a
GE washer
Near Hilton, NY 14468
Jose R
Job Details:
05/08/2023
When diagnosing unit view that the agitator was not properly working then viewed that the screw that holds the agitator in place was broken half of the screw was in the transmission in this event customer will be exploring his options on getting a new one because would need a new transmission and washer agitator coupler
We serviced a
Samsung Refrigerator
Near Rochester, NY 14623
Tanner
Job Details:
05/08/2023
Complaint of noise from FF section. Measured 50.1 degrees in FF section and -7 in FZ. Ice visible on Evap cover. Defrost problem. Measured 1.427k ohms through defrost heater, a measurement way above range. Needs defrost heater. Ordering updated Evap cover assembly as repair will likely damage the stock cover. Customer to research replacement cost before opting to repair.
We serviced a
whirlpool Refrigerator
Near Rochester, NY 14622
Tanner
Job Details:
05/08/2023
Freezer was iced over and fridge was warm. Tested amps on the main board and it?s getting what it needs so a new board was needed. Jazz board was installed and freezer was steamed and defrosted. Fridge is working without issues
We serviced a
GE oven
Near Fairport, NY 14450
Cristian
Job Details:
05/08/2023
Bake element sparked when customer was using it then stopped working so a new element was installed and it?s working without issues.