We serviced a
Maytag Washer
Near Webster, New York 14580
Chris
Job Details:
03/21/2025
Unable to duplicate error
Only fault is F0e3 - overload error
Has signs of gearbox / seal failure as there is black stains and oil on floor under machine
Estimate is approx 450-500.00 plus tax due on return to replace gear box / seal issue
No repair at this time
We serviced a
samsung washer
Near Fairport, New York 14450
Derek
Job Details:
03/21/2025
I cleaned out the drain pump filter it had part of a rug fibers in the filter. There was also some small stones in the filter housing. This was probably stopping the pump from spinning. I filled and drained the washer 4 times no problem.
We serviced a
Kenmore Dryer
Near Rochester, New York 14626
Jose R
Job Details:
03/21/2025
Cx unit was not spinning went ahead and replaced maintenance kit now unit is operating with in specs complete
We serviced a
Kitchenaid Dishwasher
Near Fairport, New York 14450
Jose R
Job Details:
03/21/2025
Cx unit was spitting a leak error code went ahead cleaned out filter leak sensor and drain line now unit is operating with in specs inform Cx to monitor unit and educate us on how it?s going complete
We serviced a
lg microwave
Near Fairport, New York 14450
Cristian
Job Details:
03/21/2025
Replace door latch tested unit working normal now .
We serviced a
LG dryer
Near Penfield, New York 14526
Chris
Job Details:
03/21/2025
Replaced drum roller and bearing kit
And checks ok
We serviced a
Kenmore Refrigerator
Near Irondequoit, New York 14622
Jose R
Job Details:
03/21/2025
Cx unit was iced over not allowing the unit to drain properly went ahead and did a cleaning now unit is operating with in specs complete
We serviced a
GE Dryer
Near Spencerport, New York 14559
JK
Job Details:
03/21/2025
Gas coils bad replaced ran and tested all is working good.
We serviced a
Whirlpool Refrigerator
Near Ontario, New York 14519
Chris
Job Details:
03/21/2025
Replaced defrost kit and verified heater operation- may take 24 hours to get to set temperature and cycle normally
We serviced a
Ge Dryer
Near Rochester, New York 14606
Jose D
Job Details:
03/21/2025
High limit thermostat fuse blew on site when testing the breaker. I replaced the fuse and got the dryer running, too learn that the timer is also not working properly. The dryer will also need a new timer.
We serviced a
Speed Queen Washer
Near Pittsford, New York 14534
Cristian
Job Details:
03/21/2025
Replace speed queen washer pulley kit tested unit working normal
We serviced a
Bosch Dishwasher
Near Fairport, New York 14450
Cristian
Job Details:
03/21/2025
Install dishwasher with a new waterline tested unit working normal no leaks
We serviced a
whirlpool dryer
Near Fairport, New York 14450
JK
Job Details:
03/20/2025
Gas coils bad and door switch changed both vacuumed inside ran and tested all and all is heating and running good, unit shuts off when door is opened.
We serviced a
Whirlpool dishwasher
Near Canandaigua, New York 14424
Derek
Job Details:
03/20/2025
His upper spray arm was cracked he had a new one to install. It should be good.
We serviced a
samsung dishwasher
Near Fairport, New York 14450
Tina
Job Details:
03/20/2025
Dishwasher will fill and drain then not do anything, the motor in the water wall is bad. Due to age of appliance and repair cost customer is going to get a new appliance
We serviced a
kenmore washer
Near Irondequoit, New York 14609
Jose R
Job Details:
03/20/2025
Cx would need gear case will go over it with senior rec to comfy we recommend proper parts to cx
We serviced a
Ge washer
Near Rochester, New York 14609
Jose D
Job Details:
03/20/2025
The customer stated the washer is going out of balance, and vibrating away from its original position on the floor. The washer tub is very bouncy which indicates the shocks are faulty and will need to be replaced. The washer will need 4 new shocks. (Older Kenmore).
The dishwasher had a loose power wire connection. when testing the dishwasher, water was leaking from the door during the wash cycle, and water leaked directly underneath during the draining cycle. The dishwasher is 25+ years old, with no parts available.
We serviced a
Maytag Washer
Near Penfield, New York 14526
Chris
Job Details:
03/20/2025
Last replaced lid November 2023
Installed new lid and both hinges to see if that helps the longevity of the lid - all checks ok on todays visit
We serviced a
whirlpool washer
Near Penfield, New York 14526
Tina
Job Details:
03/20/2025
front load washer was fully of cloths and water and locked. was able to manually unlock washer and customer got cloths out then i removed all the water and accessed the filter which was completely clogged. filter was cleaned out then washer was out in diagnostic mode and washer drained . while i changed venting in dryer i did a quick was to make sure it worked and everything is working how it should.
changed venting on dryer
We serviced a
GE Stove
Near Fairport, New York 14450
Cristian
Job Details:
03/20/2025
Replace front left burner switch and front right burner switch tested unit. Working normal now
We serviced a
Bosch dishwasher
Near Penfield, New York 14526
Chris
Job Details:
03/20/2025
She53tf5uc /09
Replaced door frame and hinge kit - unit now closes properly
We serviced a
frigidaire microwave
Near Fairport, New York 14450
Cristian
Job Details:
03/20/2025
Will need a new door #5304473842 about $400 I attached the spring the holds the latch to the door frame picture uploaded they can use it as long no closing door hard .
We serviced a
ge refrigerator
Near Penfield, New York 14526
Chris
Job Details:
03/20/2025
Replaced fresh food evaporator fan motor and updated firmware- checks ok
We serviced a
whirlpool dryer
Near Rochester, New York 14626
JK
Job Details:
03/20/2025
Installed new water filter in refrigerator ran and purged filter all is working good, put afresh cleaner in dishwasher and allowing to run, tested washer for all service mode tested and all is working g normal, tested dryer temps prior to cleaning vent and temps are running on the high side of max temperature cleaned vent ran and tested temperatures and now temperatures are running back to normal specs. Recommended next vent cleaning time to do a full dryer and vent cleaning.
We serviced a
GE Refrigerator
Near Fairport, New York 14450
Jose D
Job Details:
03/20/2025
The freezer led lights are not working, and will need to be replaced.
We serviced a
Kenmore Refrigerator
Near Victor, New York 14564
Derek
Job Details:
03/20/2025
Lg fridge and it has a code 6 flashing on the board. The compressor sounds different it has a weird rattle to it. Going to need a new compressor.
We serviced a
Samsung refrigerator
Near Webster, New York 14580
Chris
Job Details:
03/20/2025
Unit to temp upon arrival- no codes stored in test mode.
Compressor is approx 130-135* at time of service and appears compressor may be failing
Recommend factory service if customer would like to repair
We serviced a
LG Refrigerator
Near Rochester, New York 14612
Jose R
Job Details:
03/20/2025
Cx has a bad damper causing everything in the fridge to freeze up
We serviced a
bosch dishwasher
Near Victor, New York 14564
Derek
Job Details:
03/20/2025
I cleaned the water out from underneath I ran it for a good 30 min I didn?t see a drop of water coming from anywhere. There was a layer of dust under the water valve so that part wasn?t leaking. It could be condensation.
We serviced a
kenmore dryer
Near Pittsford, New York 14534
Tina
Job Details:
03/20/2025
Fire happened in dryer, not safe to repair.
We serviced a
whirlpool dishwasher
Near Pittsford, New York 14534
Cristian
Job Details:
03/20/2025
Replace sump assembly tested unit working normal now .
We serviced a
frigidaire Refrigerator
Near Rochester, New York 14626
JK
Job Details:
03/20/2025
Installed main PCB and Temp sensor tested all and temps are running normal.
We serviced a
frigidaire double wall oven
Near Webster, New York 14580
Chris
Job Details:
03/20/2025
Needs cooling fan but unit is built in the 70s
Unable to locate part - called manufacturer/ distributor and they could not locate part either and is NLA - may be able try a universal fan but can not make any guarantees it will fit
part numbers WB26X114
WB26T10018
Frigidaire model the-97
Serial 44cl2836
We serviced a
electrolux washer
Near Macedon, New York 14502
Derek
Job Details:
03/20/2025
The rear bearing for the tub is noisy . Not worth fixing. Tub is alone $480
We serviced a
ge refrigerator
Near Pittsford, New York 14534
Cristian
Job Details:
03/20/2025
Repalce led light center one and also did a software update working normal now.
We serviced a
Bosch dishwasher
Near Irondequoit, New York 14609
Jose R
Job Details:
03/20/2025
Cx unit was not draining properly when d diagnosing unit noticed that the line and disposal was gunked up went ahead and did a cleaning now unit is operating with in specs complete
We serviced a
Frigidaire Refrigerator
Near Hilton, New York 14468
JK
Job Details:
03/20/2025
Unit was in sabbath mode took out of sabbath mode all is running good.
We serviced a
GE washer
Near Fairport, New York 14450
Jose R
Job Details:
03/20/2025
Cx unit is powering and shitting down randomly in any part of the cycle would recommend control panel to get replaced
We serviced a
Whirlpool Dryer
Near Pittsford, New York 14534
Tina
Job Details:
03/20/2025
Customer said dryer isn?t dryer well, I checked vent which does straight out the wall and there is nothing in it, I took dryer apart and test3d all components and they all tested good. I cleaned dryer out and installed a maintenance kit.
Frint load washer filter and gasket were cleaned.
We serviced a
GE Washer
Near Penfield, New York 14526
Chris
Job Details:
03/19/2025
Found broken wire at washer door lock that shorted to lock and frame. repaired wire and replaced burnt door lock and appears ok.
If unit has additional issues or acts up recommend board as may have been damaged from short but passes all diag checks on todays visit - Estimate approx 250.00 plus tax to replace board would be due
We serviced a
Frigidaire refrigerator
Near Rochester, New York 14623
Tina
Job Details:
03/19/2025
Refrigerator is less than a years old. Customer is going to call and see if they can get covered under warranty if not part numbers are in notes to order.
We serviced a
samsung dishwasher
Near Rochester, New York 14622
Jose D
Job Details:
03/19/2025
The door would not properly latch on site. The door is hitting on the top rack, because the middle spray arm is damaged and won't line up properly. The dishwasher will need a new middle spray arm.
We serviced a
Ge refrigerator
Near Rochester, New York 14624
JK
Job Details:
03/19/2025
FF evap fan slowing to 0 rpm during run changed ran and tested all and all is running and staying at RPMs
We serviced a
Whirpool Refrigerator
Near Webster, New York 14580
Cristian
Job Details:
03/19/2025
Will need new water valve and housing. Customer paid in full first visit.
We serviced a
bosch dishwasher
Near Webster, New York 14580
Chris
Job Details:
03/19/2025
Pulled unit to replace pumps and checks ok.
We serviced a
samsung dryer
Near Farmington, New York 14425
Derek
Job Details:
03/19/2025
The spray arm is stuck and not moving. The water wall is a complete assy and is going to be $400.00 to repair. The dryer vent had a screen was clogged up on the outside. I pulled it out cleaned it and it?s running good.
We serviced a
Frigidaire Refrigerator
Near Rochester, New York 14626
Cristian
Job Details:
03/19/2025
Cleaned out drain plug causing leak to the floor .
Cleaned out dryer vent short run
We serviced a
FRIGIDAIRE STOVE
Near Fairport, New York 14450
Derek
Job Details:
03/19/2025
I replaced the bake igniter it was taking forever for the over to ignite, and they were having issues with it holding temperature. I ran and tested the oven and it is working good now.
We serviced a
Whirlpool Dryer
Near Honeoye Falls, New York 14472
Tina
Job Details:
03/19/2025
dryer was not working and breaker was tripped but i tested all the sensors and they were good so a timer was ordered.
when i came to install the coin section was loose and coming out so i opened the top and the post holding it into place had fallen out. if that is in and secure the dryer works without issues but its extremely rusted so i called and talked to landlord and he gave me permission to glue that part in so it will be in the correct position to use and once it breaks he decided he is just going to get a new one due to how rusted all the mechanical parts are. the inside of the dryer was also cleaned out
We serviced a
LG Refrigerator
Near Webster, New York 14580
Chris
Job Details:
03/19/2025
Found frozen water fill tube for icemaker - cleared ice build up and verified icemaker fill.
Recommend new water inlet kit if problem returns.
Estimate approx 245.00 plus tax due on return if issue comes back
We serviced a
Whirlpool Refrigerator
Near Ontario, New York 14519
Chris
Job Details:
03/19/2025
Replaced evaporator fan motor and unit is now cooling - unit is in garage apon arrival
We serviced a
Whirlpool Dishwasher
Near Rochester, New York 14626
Jose D
Job Details:
03/19/2025
The customer stated that the control panel was blinking pots & pans and normal. Which indicates there is a short in the control panel. If the issue continues, the control panel will need to be replaced. The dishwasher was currently working on site, and then gave a blinking pot & pans/normal. Which cancels the cycle. The dishwasher needs a new control panel.
We serviced a
GE Refrigeraotr
Near Fairport, New York 14450
Derek
Job Details:
03/19/2025
Needs a new main board and inverter. The compressor isn?t turning on. I have no power from the board to the inverter. The fridge is an 07 and not worth putting$700 into.
We serviced a
Samsung Dryer
Near Fairport, New York 14450
Dennis
Job Details:
03/19/2025
Installed dryer repair kit and also cleaned complete inside of dryer.
We serviced a
Samsung dishwasher
Near Pittsford, New York 14534
Cristian
Job Details:
03/19/2025
Will need a new display board. Customer denied that repair, but they did mention to replace installation valve to dishwasher avoid any leaks.
We serviced a
GE stove
Near Hilton, New York 14468
Dennis
Job Details:
03/18/2025
Called both numbers listed. Didn't answer at either one. Left business card at the door.
While assessing the stovetop not lighting I removed the burners and top. Found mice had gotten in there. Was covered in peanut shells and chewed wires. Wiring harness is missing 1? sections of wire.
We serviced a
Whirlpool Dishwasher
Near Webster, New York 14580
Chris
Job Details:
03/18/2025
Needs main pcb and lower spray arm
No repair at this time
Estimate is approx 343.00 plus tax and shipping due if ordered
We serviced a
lg washer
Near East Rochester, New York 14445
Jose D
Job Details:
03/18/2025
The fabric softener dispenser was clogged. I cleaned the dispenser tray, and the area it slides into. Ran and tested on a speed washer cycle, the fabric softener tray area is no longer full of water.
We serviced a
Midea Refrigerator
Near Fairport, New York 14450
Tina
Job Details:
03/18/2025
customer said certain items were soft when i opened the door it was super easy no type of suction with the seals so i looked up and there was a wreath that has fake berries on it that were hanging down over the edge of the top where the door shuts and it was preventing a good seal causing warm air to get in. i moved the wreathed and shut the door and when i went to open it again it felt the way it should and the customer said that yesterday when they opened it there was no resistance either. door is no closing and opening the way it should
We serviced a
Kitchen aid dishwahser
Near Webster, New York 14580
Chris
Job Details:
03/18/2025
Found debris melted to heating element - removed and started a clean cycle with affresh
We serviced a
Bosch Dishwasher
Near Williamson, New York 14589
Chris
Job Details:
03/18/2025
Replaced inner door frame, hinges and lower rack wheels. Verified operation and tests ok
We serviced a
Maytag Washer
Near Victor, New York 14564
Derek
Job Details:
03/18/2025
The washer seemed fine at first it was working good then it started making noises. I thought maybe it was the drain pump. It wasn?t it was the brake that was hanging up and not letting the basket spin. I tried lubing everything but the break is stuck and won?t let the basket spin freely. The parts are obsolete now.
We serviced a
Kitchenaid Range
Near Fairport, New York 14450
Tina
Job Details:
03/18/2025
Installed suppressor board and unit heated to 400? without issues
We serviced a
ge washer
Near Webster, New York 14580
Chris
Job Details:
03/18/2025
Replaced lock and returned to install new shocks - unit now checks ok and unable to locate any other issues
We serviced a
bosch dishwasher
Near Pittsford, New York 14534
Jose R
Job Details:
03/18/2025
Cx unit not getting 120 volts educated them to get in contact with a electrician and informed them on the 90 day service call
We serviced a
Samsung Dryer
Near Pittsford, New York 14534
Jose R
Job Details:
03/18/2025
Cx will need heating element replaced and also maintenance kit will be exploring there options and will get back to us if wanting to go along with the repair complete
We serviced a
Frigidaire Refrigerator
Near Churchville, New York 14428
Derek
Job Details:
03/18/2025
The arm for the ice maker was stuck it had ice build up on it. It worked after I freed it up. They?re going to keep an eye on it. They will call back if it acts up again. They have a spare fridge with the same ice maker in it that can be swapped out if need be.
We serviced a
Frigidaire Refrigerator
Near Churchville, New York 14428
Derek
Job Details:
03/18/2025
Evaporator fan not always running and is struggling to come on at times. The dampener is working fine it opens and closes to let cold air into the fridge section. The door for the fridge section is tweaked badly. It?s going to need new hinges and bushings. They?re going to save this fridge for a parts machine. It?s going to be $550 to repair.
We serviced a
LG Refrigerator
Near Fairport, New York 14450
Tina
Job Details:
03/18/2025
Evap fan in the FF section was not working and freezing the deli drawer, a new one was installed and an update to the fridge was done and everything is working without issues.
We serviced a
Maytag Washer
Near Irondequoit, New York 14622
Jose D
Job Details:
03/18/2025
F03-E01 error codes on site. drainage and water level sensor codes. The drain filter area was full of change. I cleaned the filter, ran and tested, the washer now drains with no issues, but still shooting the error code for the pressure sensor. I replaced the pressure sensor, ran and tested, the washer is no longer giving the error code And is working properly.
We serviced a
bosch dishwasher
Near Fairport, New York 14450
Chris
Job Details:
03/18/2025
Replaced sump and seal kit, inlet as a precaution- ran unit and unable to locate any other leaks.
Do recommend customer replace fine pump filter screen as it is not present
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We serviced a
GE Dishwasher
Near Pittsford, New York 14534
Jose D
Job Details:
03/18/2025
The dishwasher fill with water, and went into a wash cycle with no issues. The drain pump did not fully drain all the water out. The drain pump is faulty and will need to be replaced. I replaced the drain pump, the dishwasher is now draining properly. The dishwasher was also giving an H20 error code, and I replaced the pressure sensor to fix that error code.
We serviced a
Whirlpool Washer
Near Brockport, New York 14420
Dennis
Job Details:
03/18/2025
Suspected drain pump but that checked out fine. Ended up being the control board. Customer declined the repair.
We serviced a
Samsung Washer
Near Spencerport, New York 14559
JK
Job Details:
03/18/2025
Ran washer through service mode no stored error codes all ran through service mode without issue all is running good would not replace any parts.
We serviced a
Kitchenaid Dishwasher
Near Fairport, New York 14450
Tina
Job Details:
03/18/2025
dishwasher drained when i did a cancel cycle then i cleaned out bottom of dishwasher and there was a big piece of plastic stuck in there i also u hooked drain hose and cleaned that out and put it in a high loop because it was just laying on the bottom of cupboard. dishwasher is running without issues
fridge had a crack in the water line so i fixed that and the inside of the FZ was frozen over due to an issue with the Jazz board so all the ice was steamed out and a new board was installed and programmed
We serviced a
Maytag Washer
Near Webster, New York 14580
Cristian
Job Details:
03/18/2025
Replace drain pump tested unit working normal now
We serviced a
Kitchenaid Refrigerator
Near Fairport, New York 14450
Tina
Job Details:
03/18/2025
Ice in door ice maker clumps together and leaks down thru the dispenser. There is a service bulletin about it and it requires a new UI and Control Board also both door gaskets are being order
3/18 installed new door gaskets, main board and UI and fridge is working without issues
dryer vent cleaning done
We serviced a
LG dryer
Near Webster, New York 14580
Dennis
Job Details:
03/18/2025
Found control board was bad. The only option for a replacement is a refurbished one. Customer said she will live without the beeps from the timer.
We serviced a
samsung dryer
Near Pittsford, New York 14534
Jose R
Job Details:
03/18/2025
Cx had a bad heating event and bad idler went ahead and replaced maintenance kit and heating element kit now unit is operating with in specs
We serviced a
Whirlpool Refrigerator
Near Rochester, New York 14626
Cristian
Job Details:
03/18/2025
control board was put in wrong causing freezer fan not to work properly. Reconnect connectors tested everything working normal wait 24 hours for a proper cooling.
We serviced a
Amana Washer
Near Fairport, New York 14450
Cristian
Job Details:
03/18/2025
Will recommend board #W10484678 part is not available
Customer will get a new unit
We serviced a
frigidaire oven
Near Fairport, New York 14450
Tina
Job Details:
03/18/2025
Replaced triac and customer supplied main bus fuse ran and tested all and all is running and heating good.
We serviced a
Maytag Dryer
Near Fairport, New York 14450
Derek
Job Details:
03/17/2025
Replaced the belt and fan.
We serviced a
Samsung Refrigerator
Near Rochester, New York 14626
JK
Job Details:
03/17/2025
Breaker tripped reset breaker and all is working good. Refrigerator was in C and wanted it in F temps where set too cold rest temps all is running good microwave will need new magnetron and diode not cost affective to repair.
We serviced a
Maytag Dryer
Near Penfield, New York 14526
Dennis
Job Details:
03/17/2025
Replaced broken dryer heating element.
We serviced a
LG washer
Near Rochester, New York 14626
Cristian
Job Details:
03/17/2025
Replace water valve tested unit working normal no leaks
We serviced a
Whirlpool refrigerator
Near Rochester, New York 14624
JK
Job Details:
03/17/2025
Refrigerator has no frost pattern and all is running, unit has lost refrigerant.
We serviced a
samsung dishwasher
Near Pittsford, New York 14534
Jose D
Job Details:
03/17/2025
The dishwasher is leaning forward when you open the door because the two top mounting screws are missing. I added two new screws for the top mount to hold the dishwasher in place. The dishwasher no longer leans forward.
We serviced a
LG Washer
Near Pittsford, New York 14534
Chris
Job Details:
03/17/2025
Pulled stack to access and replaced drain pump on washer - drains much better and unable to locate any other issues
We serviced a
frigidaire refrigerator
Near Victor, New York 14564
Derek
Job Details:
03/17/2025
Leaky water valve leaves for a few days set up for Monday return trip all paid. I replaced the leaky water valve. I let sit for a few minutes to make sure it wasn?t leaking or leaking from somewhere else. All checks out good. It should be making ice cubes in about 24hrs.
We serviced a
GE Garbage Disposal
Near Fairport, New York 14450
Cristian
Job Details:
03/17/2025
Replace garbage disposal tested unit working normal
We serviced a
GE Dryer
Near Pittsford, New York 14534
Jose R
Job Details:
03/17/2025
Cx had a broken belt now allowing the unit to spin went ahead and replaced belt now unit is operating with in specs complete
We serviced a
Kenmore washer
Near Irondequoit, New York 14609
Jose R
Job Details:
03/17/2025
Went ahead and replaced control panel now unit is operating with in specs complete
We serviced a
NXR oven
Near Rochester, New York 14624
JK
Job Details:
03/17/2025
Bake igniter bad replaced ran and tested all and all is heating and running good.
We serviced a
whirlpool refrigerator
Near Canandaigua, New York 14424
Derek
Job Details:
03/17/2025
Flashing the 6 code on the main board. It?s seems to be working now that it?s been rebooted. No error codes on the display in diagnostic mode. Let run and see what happens
We serviced a
whirlpool Dryer
Near Pittsford, New York 14534
Cristian
Job Details:
03/17/2025
Did a long vent, Dryer cleaning
We serviced a
kitchenaid dishwasher
Near Victor, New York 14564
Derek
Job Details:
03/17/2025
Motor is seized up not pumping to wash the dishes. $400 to repair. Going to check out new dishwashers.
We serviced a
ge washer
Near Honeoye Falls, New York 14472
Tina
Job Details:
03/17/2025
Washer was not spinning even when in smart HQ and there was a locked motor and inverter for codes. I installed a new inverter board and did an update thru smart HQ and ran a rinse and spin and washer is working without issues.
We serviced a
Samsung Dishwasher
Near Fairport, New York 14450
Tina
Job Details:
03/17/2025
dishwasher drain pump was running constantly due to water in the float switch.
i removed all the water and ran the dishwasher and there was no visible leak, i drained it and ran it again while i looked at the microwave and the code never appeared and there was no water in bottoms.
microwave only works when you put pressure on the door. customer did not wanna order part he just wanted to find a way for it to work and i was able to find a way. when you push the door close and hit start just slowly take ur hand off the door and the switch stays triggered and the microwave runs without issues
We serviced a
whirlpool washer
Near Irondequoit, New York 14622
Dennis
Job Details:
03/17/2025
Gearcase has gone bad. Leaking oil. When in spin cycle machine is violently shaking. Customer declined the repair.