We serviced a
Kenmore Microwave
Near Fairport, New York 14450
Tina
Job Details:
03/17/2025
the magnetron caught fire inside the microwave and burned the antenna up along with the frame of the microwave (pic) unit is 10 years old and customers getting a new one.
We serviced a
Samsung Wsher
Near Webster, New York 14580
Chris
Job Details:
03/17/2025
The washer tub is unstable and is barely attached to the shaft. The washer had a bearing issue, which eventually resulted in the tub being damaged. Not economical to repair.
We serviced a
kenmore stove
Near Fairport, New York 14450
Jose D
Job Details:
03/17/2025
The oven will sometimes reset its self when using the double burner element, will sometimes flash 8888 on the display. After doing a hard reset, everything started working normall. All elements check out to be good, along with the temp sensor. Advised to call back if the issue happens again.
We serviced a
Whirlpool Washer
Near Rochester, New York 14623
Jose D
Job Details:
03/17/2025
Needs a new control board it?s getting and f3-e1. Constantly draining and has to be unplugged. The hose is clear no kinks or breaks in the line. s153eb is the service bulletin that this machine falls under. Board is part# W11603810
We serviced a
Bosch Dishwasher
Near Canandaigua, New York 14424
Derek
Job Details:
03/17/2025
Inlet valve bad and will need to be replace.
03-17-25: Replaced inlet valve ran and tested for leaks all is leak free and running good.
We serviced a
samsung refrigerator
Near Rochester, New York 14624
JK
Job Details:
03/17/2025
Cx had the ice maker function turned off informed Cx to keep it on and hit test switch and everything passed if still not making ice would recommend ice maker
We serviced a
Maytag Washer
Near Penfield, New York 14526
Jose R
Job Details:
03/17/2025
Customer stated that he sometimes sees water build up near the washing machine. Ran and tested that washer and seen no signs of any water leaks. Advised to call back when he sees the water buildup again, and to try and determine if it coming from the washer or not.
We serviced a
Samsung refrigerator
Near Rochester, New York 14612
Jose D
Job Details:
03/17/2025
Defrosted ice room. Replaced icemaker , updated heater clips and reprogrammed main PCB - verified harvest and appears ok.
May take 24 hours to resume normal ice production
We serviced a
Maytag washer
Near Penfield, New York 14526
Chris
Job Details:
03/17/2025
Tub leaking from top fill tube that outer basket has rusted through not allowing fill tube to be locked in parts are NLA customer will try and find parts.
We serviced a
Maytag washer
Near Webster, New York 14580
Dennis
Job Details:
03/17/2025
Tub leaking from top fill tube that outer basket has rusted through not allowing fill tube to be locked in parts are NLA customer will try and find parts.
We serviced a
frigidaire washer
Near Hilton, New York 14468
Jose D
Job Details:
03/13/2025
Water is coming down the middle of the tub onto the transmission. Inform the customer that this repair is not economical considering the age of the washing machine.
We serviced a
braun hood vent
Near Victor, New York 14564
Derek
Job Details:
03/13/2025
Needs a new board and it?s nla discontinued.
We serviced a
Bosch Dishwasher
Near Webster, New York 14580
Chris
Job Details:
03/13/2025
No error codes in fault log , all functions appear operational. Filter screen is very restricted recommend customer replace filter first - no farther repair at this time
We serviced a
Whirlpool Washer
Near Honeoye Falls, New York 14472
Tina
Job Details:
03/13/2025
Installed board and washer is working without issues.
We serviced a
Bosch Dishwasher
Near Victor, New York 14564
Derek
Job Details:
03/13/2025
The customer installed a new garbage disposal. The plug for the dishwasher drain was never knocked out so it wasn?t allowing it to drain. I ran and tested the dishwasher it?s working good and draining good.
We serviced a
Kitchen aid Range
Near Pittsford, New York 14534
Tina
Job Details:
03/13/2025
bake element was cracked so a new one was installed and oven is heating fast and without issues
We serviced a
Kenmore dryer
Near Fairport, New York 14450
Derek
Job Details:
03/13/2025
WP3976576 timer needed. I replaced the timer and ran the dryer. It was working fine.
We serviced a
Kitchen aid refrigerator
Near Fairport, New York 14450
Derek
Job Details:
03/13/2025
Needed a new starter for the compressor was. It?s working good now.
We serviced a
Samsung oven
Near Fairport, New York 14450
Jose D
Job Details:
03/13/2025
No heat on site. The igniter is not giving an amperage reading, but has the correct 120 voltage going to it. The igniter is faulty and will need to be replaced. I replaced the igniter, ran and tested, the oven now has heat and is working properly.
We serviced a
Whirlpool dryer
Near Fairport, New York 14450
Jose D
Job Details:
03/13/2025
The belt is broken on site, and will need to be replaced. I replaced the belt, ran and tested, the dryer now runs and is working properly.
We serviced a
Jenn Aire Oven
Near Churchville, New York 14428
JK
Job Details:
03/13/2025
Bake element burnt out will need to be replaced.
03-12-25: Replaced bake element ran and tested all and all is heating and running good.
We serviced a
frigidaire refrigerator
Near Pittsford, New York 14534
Tina
Job Details:
03/13/2025
installed new damper and set temp and the breaker didn?t trip when set at what made it trip before. fridge is working without issues
We serviced a
GE wall oven
Near Pittsford, New York 14534
Tina
Job Details:
03/13/2025
oven heated without issues, tried a few different times with different temps and it didn?t shut off. talked to customer about fixing due to it being 18 years old and main control board not available. customer said he would like to try and fix if it happens again. temp sensor is suggested so if this happens again please order and customer knows that it may not fix issue but she would wanna try.
We serviced a
Sasmung refrigerator
Near Fairport, New York 14450
Cristian
Job Details:
03/13/2025
Will recommend icemaker kit with ice bucket. Customer will give us a call if like to get repair done
We serviced a
GE microwave
Near Pittsford, New York 14534
Jose R
Job Details:
03/13/2025
Replaced fuse now unit is opera with in specs and heating
We serviced a
Bosch Oven
Near Fairport, New York 14450
Jose D
Job Details:
03/13/2025
The customer stated the oven is getting hotter then the desired tempature. Both elements and the temp sensor check out to be good. Once the oven reached 350, the broiler element would not turn off. The broiler relay is getting stuck on the board. The oven will need a new main board.
We serviced a
LG washer
Near Rochester, New York 14612
Dennis
Job Details:
03/13/2025
Drain pump motor has failed. Due to the age of of the machine customer declined the repair.
We serviced a
LG dishwasher
Near Rochester, New York 14612
Jose D
Job Details:
03/13/2025
The dishwasher is working properly on site. Not seeing any of the issues the customer stated is happening on site. They stated that it will sometimes not empty all the water, but the drain pump is working on site. They also stated that the dishwasher doesn't always start right away, but is starting on site. Advised to call back if the issue happens again, and to document what they can.
We serviced a
Whirlpool dryer
Near Webster, New York 14580
Chris
Job Details:
03/13/2025
Replaced drum supports, pulley and belt kit unit now sounds normal and checks ok
We serviced a
Samsung washer
Near Hilton, New York 14468
Dennis
Job Details:
03/13/2025
Customer has a torn door boot. It is unavailable online. Been discontinued. Customer will be contacting Samsung directly.
We serviced a
kenmore dryer
Near Rochester, New York 14624
Cristian
Job Details:
03/13/2025
Moisture sensor was disconnected, causing the unit to stop reconnect. The moisture sensor unit is working normal. I did a short vent cleaning on the dryer.
We serviced a
Maytag refrigerator
Near Fairport, New York 14450
Cristian
Job Details:
03/13/2025
Compressor is shutting on and off. I try a new starter relay. It?s still shutting on and off. Will recommend to get compressor checked.
We serviced a
Samsung refrigerator
Near Fairport, New York 14450
Jose R
Job Details:
03/13/2025
Replaced evap cover and temp sensor now unit is operating with in specs
We serviced a
kenmore dryer
Near Rochester, New York 14623
Dennis
Job Details:
03/13/2025
Customer was complaining that there was a black shiny substance all the over the wall in the basement as well as in the garage after using the dryer. It isn?t there any longer. Pictures attached.
We serviced a
Whirlpool refrigerator
Near Pittsford, New York 14534
Tina
Job Details:
03/12/2025
there is small icicles on the bottom of the ice maker in the FZ. the cause is due to it cycling without water attached to it.
there was a mini turkey that was covered with frost that is from the evap pulling moisture out of it.
fridge is working as it should
We serviced a
LG Range
Near Pittsford, New York 14534
Tina
Job Details:
03/12/2025
customer needs the whole assy for the main control knob on the range. they will call and let us know if they decide to repair or not. part numbers in notes
We serviced a
GE dryer
Near Rochester, New York 14609
Jose R
Job Details:
03/12/2025
Replaced bearing kit now unit is operating with in specs complete
We serviced a
Ge oven
Near Fairport, New York 14450
Tina
Job Details:
03/12/2025
Lower bake igniter was not lights, it was pulling 0 amps. New one was installed and is pulling over 3amps and it?s heating without issue
We serviced a
Speed queen dryer
Near Brockport, New York 14420
JK
Job Details:
03/12/2025
Replaced drive motor, vacuumed inside ran and tested all and all is running normal.
We serviced a
GE washer
Near Churchville, New York 14428
JK
Job Details:
03/12/2025
Belt and tensioner bad replaced ran and tested all and all is running good.
We serviced a
maytag oven
Near Spencerport, New York 14559
JK
Job Details:
03/12/2025
Terminal block L1 wire burnt replaced Terminal block and power cord ran and tested all and all is working and heating good.
We serviced a
Whilpool dishwasher
Near Pittsford, New York 14534
JK
Job Details:
03/12/2025
Main wash motor bad and will be more economical to replace full sump.
03-12-25: Replaced sump complete ran and tested for leaks and all is leak free and working good.
We serviced a
Kitchen aid refrigerator
Near Canandaigua, New York 14424
Derek
Job Details:
03/12/2025
Needs air dampner. I replaced the noises air dampner. She thought maybe the compressor was loud I turned it off and on many times in diagnostic mode and it sounded good every time.
We serviced a
Lg oven
Near Rochester, New York 14606
Cristian
Job Details:
03/12/2025
Replace igniter on stove tested unit working normal. Customer will keep an eye on the fridge and let us know what?s wrong with it
We serviced a
Bosch dishwasher
Near East Rochester, New York 14445
Jose D
Job Details:
03/12/2025
Standing water on site. The drain pump is working, but pushing water out very slowly. I removed some debri from the drain pump area, and vacuumed out the rest of the debri at the end of the drain hose, where it connect to the plumbing under the sink. The dishwasher is draining properly now.
We serviced a
Kitchen Aid Refrigerator
Near Penfield, New York 14526
Chris
Job Details:
03/12/2025
Unit appears to have an electronic glitch
Rebooted system and some functions are now operational but still no lights in some sections. Was able to get water flowing to icemaker and dispenser.
If problems or more issues arise would recommend starting with new electronics to get system operational
Would be an additional 600.00-700.00 plus tax minimum- with possible additional parts costs.
No repair at this time
We serviced a
LG Washer
Near Rochester, New York 14624
JK
Job Details:
03/12/2025
Drain pump bad replaced ran and tested for draining and leaks all is draining good and leaking free.
We serviced a
Kictehn Aid Dishwasher
Near Webster, New York 14580
Chris
Job Details:
03/12/2025
Appears unit stopped filling, multiple 6-4 errors in computer. Found glass in tub and may have been stuck under overfill switch causing unit to not fill. Recommend customer run unit to see if issue is resolved.
If problem still present recommend new control and inlet
Estimate would be approx 375.00 plus tax due to repair
We serviced a
Kitchen aid oven
Near Webster, New York 14580
Chris
Job Details:
03/12/2025
Replaced upper oven bake igniter and checks ok.
We serviced a
ge oven
Near Irondequoit, New York 14609
Jose D
Job Details:
03/12/2025
The bake element failed the continuity test, but is receiving the correct 240 voltage. The broiler passed the continuity test, and the temp sensor is good. The oven will need a new bake element. I replaced the bake element, Ran and tested, the oven now has heats and is working properly. The oven preheated in 10 minutes.
We serviced a
Samsung dryer
Near Spencerport, New York 14559
Jose D
Job Details:
03/12/2025
No heat on site. The heating element failed the continuity test. The dryer will need a new heating element. I replaced the heating element, ran and tested, the dryer now has heat and is working properly. Also cleaned and vacuumed within the dryer. the dryer venting is in good shape.
We serviced a
LG Dryer
Near Fairport, New York 14450
Jose R
Job Details:
03/12/2025
Replaced lg maintenance kit now unit is operating with in specs complete
We serviced a
LG oven
Near Penfield, New York 14526
Chris
Job Details:
03/12/2025
Replaced oven convection motor and checks ok. Replaced microwave upper stirrer motor and checks ok. Installed customer supplied exterior vent fixture.
We serviced a
Kenmore washer
Near Macedon, New York 14502
Derek
Job Details:
03/12/2025
I replaced the hall basket sensor on the stator motor. The basket would just wiggle a little and not fully spin. It had an LE error. I replaced the sensor and it?s working well now.
We serviced a
MAytag Washer
Near Webster, New York 14580
Dennis
Job Details:
03/12/2025
Water is dripping through the gearcase. The seal is obsolete as the washer is from the 80s. Most parts for this machine have been discontinued.
We serviced a
samsung refrigerator
Near Rochester, New York 14609
Jose R
Job Details:
03/10/2025
Replaced evap cover temp sensor and drain kit now unit is operating with in specs complete
We serviced a
Whirlpool dishwasher
Near Rochester, New York 14612
Cristian
Job Details:
03/10/2025
Replace water valve tested unit working normal now
We serviced a
Whirlpool Oven
Near Fairport, New York 14450
Tina
Job Details:
03/10/2025
when you turn oven on to heat after about 15min it throws a F6 E1 error which is a temperature issues. i tested the temp sensor and it had 1079ohms at room temp so that?s good which means a control board is needed.
3/10 Installed new board and oven heating and stayed at temp without throwing a code, I also tested broil and there was not issues.
We serviced a
maytag dryer
Near Webster, New York 14580
Cristian
Job Details:
03/10/2025
will have to come back Wednesday afternoon to install timer
We serviced a
lg dryer
Near Fairport, New York 14450
Dennis
Job Details:
03/10/2025
Dryer and vent all cleaned out.
We serviced a
Maytag Washer
Near Pittsford, New York 14534
Dennis
Job Details:
03/10/2025
Gear case is bad. The customer declined the repair.
We serviced a
Sasmung oven
Near Webster, New York 14580
Chris
Job Details:
03/10/2025
Replaced bake igniter and verified proper ignition and tests ok
We serviced a
Samsung Washewr
Near Ontario, New York 14519
Chris
Job Details:
03/10/2025
Appears unit has faulty inverter but part is NLA and we are unable to source
We serviced a
maytag dryer
Near Fairport, New York 14450
Tina
Job Details:
03/10/2025
Dryer was squeaking so I took apart and the pulley was greased up and was hard to move, a maintenance kit was installed and dryer is running without issues.
We serviced a
Ge Disposal
Near Rochester, New York 14606
Cristian
Job Details:
03/10/2025
Customer supplied coupon there was a screw stuck in the disposal causing noise
Remove screw unit is working normal now
We serviced a
samsung washer
Near Ontario, New York 14519
Chris
Job Details:
03/10/2025
Replaced tub to pump bellow and checks ok
We serviced a
Maytag dryer
Near Webster, New York 14580
Chris
Job Details:
03/10/2025
Replaced idler pulley and unit checks ok
Gave estimate on washer - needs bearing kit
310-330.00 plus tax customer will call if ordered
We serviced a
Samsung dishwasher
Near Victor, New York 14564
Derek
Job Details:
03/10/2025
The dishwasher had no power I found the breaker was tripped.
We serviced a
samsung refrigerator
Near Rochester, New York 14623
JK
Job Details:
03/07/2025
Refrigerator has a sealed system issue and not cost affective to repair recommend to replace unit.
We serviced a
Ge washer
Near Pittsford, New York 14534
Dennis
Job Details:
03/07/2025
Customer stated he saw leaks coming from the cold hose fill. Not currently leaking. He requested new hoses just to be safe. Cancel that. The water shut off valves won?t shut off at the machine. Tried the main and that doesn?t work either.
We serviced a
LG Refrigerator
Near Fairport, New York 14450
Jose R
Job Details:
03/07/2025
Cx unit is leaking from water inlet valve and would need to be replaced
We serviced a
Kitchen dishwasher
Near Fairport, New York 14450
Derek
Job Details:
03/07/2025
I couldn?t find anything wrong with the dishwasher. I think its just the
Led for the done cycle is not working.
We serviced a
Maytag Oven
Near Irondequoit, New York 14609
Cristian
Job Details:
03/07/2025
Will need right door hinge customer stated they're gonna do the repair themselves
We serviced a
maytag dryer
Near Webster, New York 14580
Dennis
Job Details:
03/07/2025
Replaced broken door switch.
We serviced a
amana refrigerator
Near Webster, New York 14580
Cristian
Job Details:
03/07/2025
Replace control board tested unit heating normal wait 24 hours for proper cooling
We serviced a
frigidaire refrigerator
Near Victor, New York 14564
Derek
Job Details:
03/07/2025
If it stops cooling again he?s going to need evap fan 5303918549 $200 to repair.
We serviced a
Samsung Stove
Near Macedon, New York 14502
Derek
Job Details:
03/07/2025
I cleaned out the back left burner orifice. I also cleaned out the three orifices on the front right burner. The middle griddle burner I cleaned out the orifice as well. Little burner I had to take apart to clean because it wasn?t fully lighting all the way around. All the burners are working good now.
We serviced a
Maytag Dishwasher
Near Webster, New York 14580
Cristian
Job Details:
03/07/2025
Will recommend Control panel #W10910626 customer will think about the repair
We serviced a
Dryer Frigidaire
Near Ontario, New York 14519
Chris
Job Details:
03/07/2025
Replaced main PCB and harness kit - unit now heats well and turns on
We serviced a
frigidaire refrigerator
Near Webster, New York 14580
Cristian
Job Details:
03/07/2025
Replace touch pad ui tests unit working normal now
We serviced a
Bosch Dishwasher
Near Webster, New York 14580
Cristian
Job Details:
03/07/2025
Water is leaking from the diverter and the circulation motor. Customer would think about the repair.
We serviced a
Sasmung washer
Near Fairport, New York 14450
Tina
Job Details:
03/07/2025
Put washer in service mode and it completed without issues. I had customer throw in a load of wash and I ran a quick ash it appears to agitate normally it when it got tot spin it became unbalanced and I had to reposition cloths a few times for it to spin completely. I used knob form dryer to operate washer due to washer knob being broken. Washer is almost 8 years old and customer said she will just keep using t for now then get a new one.
We serviced a
Hotpoint Dryer
Near Rochester, New York 14609
Cristian
Job Details:
03/07/2025
Replace timer tested unit working normal now
We serviced a
Whirlpool Washer
Near Rochester, New York 14624
JK
Job Details:
03/07/2025
Stove will need spark module and spark rail will have to research to find parts.
Washer will need new pressure switch and control board and all parts are NLA.
We serviced a
Maytag Refrigerator
Near Rochester, New York 14626
Jose R
Job Details:
03/07/2025
Replaced ice maker now unit is operating with in specs complete
We serviced a
LG Refrigerator
Near Webster, New York 14580
Chris
Job Details:
03/07/2025
Replaced freezer icemaker and verified fill and harvest
May take 24 hours to resume normal ice production
We serviced a
Lg refrigerator
Near Webster, New York 14580
Tina
Job Details:
03/07/2025
LG FZ was at 67? and FF was at 59?, compressor was running and all the fans worked without issues. I pulled the evaporator cover off and there was no frost pattern which means there was a leak and customer is going to get a new fridge.
We serviced a
Samsung dryer
Near Ontario, New York 14519
Chris
Job Details:
03/07/2025
Pulled debris from filter housing and verified operation
We serviced a
ge refrigerator
Near Fairport, New York 14450
Cristian
Job Details:
03/07/2025
Replace heater and control board wait 24 hours for proper cooling customer supplied coupon.
We serviced a
Kenmore dryer
Near Penfield, New York 14526
Cristian
Job Details:
03/07/2025
Replace thermo fuse tested unit heating normal now
We serviced a
Kenmore washer
Near Fairport, New York 14450
Tina
Job Details:
03/07/2025
the in def spring front he gasket came halfway off so i was raking the front of washer off to put back on when i realized that the plastic that was part of the tub where the inner spring goes i to had actually ripped right off so the washer is not usable and customer is going to get a new one
We serviced a
LG refrigerator
Near Webster, New York 14580
Chris
Job Details:
03/07/2025
Needs new primary water inlet also has signs has been leaking water. Customer turned water off.
No repair recommend as compressor was approx 125* at time of service and is not a repairable option for us
We serviced a
frigidaire cook top
Near Webster, New York 14580
Chris
Job Details:
03/07/2025
Replaced gas manifold inside cooktop and reinstalled oven and cooktop- tested for leaks and unable to locate any other leaks
We serviced a
Frigidaire Refrigerator
Near Macedon, New York 14502
Derek
Job Details:
03/07/2025
Need a new water inlet valve. Replaced and change the fitting on the back. It looks to be not leaking she?s going to keep an eye on it.
We serviced a
GE Oven
Near Pittsford, New York 14534
Tina
Job Details:
03/07/2025
when customer turns cooktop on after about a min it shuts off on its own then the control panel won?t respond and just beeps and the same happens when u try to use the oven. i out smart HQ on and checked the info and setting option to see the software versions and all the board have one but the induction control assy so that part is needed. customer is going to call GE to see if she can get it covered due to this being 2 years old. part number will be in notes if she decides to have us fix and a quote has been emailed to her.
We serviced a
amana washer
Near East Rochester, New York 14445
Dennis
Job Details:
03/06/2025
Machine seems to be running fine. Filling draining and spinning fine. Put it in service mode service mode an had no issues. Also successfully calibrated the machine without any problems.
We serviced a
Ge dishwasher
Near Hilton, New York 14468
Cristian
Job Details:
03/06/2025
Right side hinge was detached from the spring I reattached door spring closing and opening normal now . Going to run a diagnostic to see if any software update no updates needed .
We serviced a
GE Washer
Near Irondequoit, New York 14622
Jose D
Job Details:
03/06/2025
The washer had a locked motor monitor error code, along with an unbalanced error code. I ran and tested the washer with towels in inside, and it went through a full speed wash with no issues. It's agitating and spinning properly, and the belt is in good shape, all wire connections are good, and the motor is not overheating. Advised to call back if the issue happens again.
We serviced a
Frigidaire stove
Near Fairport, New York 14450
Tina
Job Details:
03/06/2025
temp sensor reads 1082ohms so a new board is needed but due to range being 20 years old the main control is NLA. customer is going to get a new appliance
We serviced a
LG washer
Near Penfield, New York 14526
Jose D
Job Details:
03/06/2025
The washer gave a T2D9 error code. But the lid lock is working fine. When running a diagnostic test, the hot water inlet valve never turn off. I had to manually shut the hot water off. The water inlet valve is faulty and will need to be replaced. I replaced the water inlet valve, ran and tested, the hot water now shuts off as it should. Everything is working properly now.