We serviced a
Whirlpool Dishwasher
Near Pittsford, New York 14534
Jose R
Job Details:
02/28/2025
Cx unit had suds build up that was about half way of the inside tub informed Cx to try cascade detergent and see if it makes a difference complete will get back to us if having any issues
We serviced a
Bosch Dishwasher
Near Webster, New York 14580
Cristian
Job Details:
02/28/2025
Possible pump # didn?t see nothing wrong with pump ran unit multiple time drains normal only thing I seen was a leak coming from the bottom spray arm will deliver part to customer
Bottom spray arm #
We serviced a
GE Washer
Near Churchville, New York 14428
JK
Job Details:
02/28/2025
LG Dryer fresh air ducting was clogged removed all clogs ran and tested temps are running better and air is being evacuate at a better CFM, adviced customer units do take along time to dry due to iit is only a 120v heater.
GE dryer ran with smart hq ran through full service mode and all is good.
We serviced a
Samsung dryer
Near Penfield, New York 14526
Chris
Job Details:
02/28/2025
Replaced fan and sensor kit in freezer all checks ok
Replaced element and belt kit on dryer and is now heating well.
20 dollar coupon and took 29.00 off for second diagnostic
We serviced a
Maytag Washer
Near Rochester, New York 14609
Cristian
Job Details:
02/28/2025
Will need a new display board. Customer will think about the repair.
We serviced a
Maytag Washer
Near Victor, New York 14564
Derek
Job Details:
02/28/2025
I replaced the belts in the washer. The main wash motor belt was in bad shape. I was going to change the clutch pulley. I thought it was the plastic one. On my return trip it was the metal one. It was covered in belt dust and grease. I cleaned it up and. Tested with the new belts. It sounds good and is spinning good. Just a belt replacement at this time.
We serviced a
kitchenaid refrigerator
Near Pittsford, New York 14534
Jose R
Job Details:
02/28/2025
Cx had ice build up causing the blade to hit the ice to make a noise went ahead and did a cleaning now unit is operating with in specs complete
We serviced a
Samsung Dishwasher
Near Penfield, New York 14526
Tina
Job Details:
02/28/2025
Cap for case break was missing causing water to run on the outside into the bottom of the dishwasher. Cap is ordered but back ordered.
We serviced a
GE refrigerator
Near Rochester, New York 14626
JK
Job Details:
02/28/2025
FF evap fan burnt out, replaced ran and tested all and all is working good.
We serviced a
Whirlpool refrigerator
Near Webster, New York 14580
Chris
Job Details:
02/28/2025
Replaced filter housing assy and inlet valve - defrosted icemaker fill spout and verified water fill to icemaker and dispenser, both test ok
We serviced a
Whirlpool MIcrowave
Near Rochester, New York 14609
JK
Job Details:
02/28/2025
Removed old microwave, installed new microwave ran and tested all and all is running good.
We serviced a
Samsung dishwasher
Near Irondequoit, New York 14622
Jose D
Job Details:
02/28/2025
The dishwasher isn't draining properly on site. Seems to be cutting the draining cycle short, therefore it's not getting rid of all the water. Eventually after inspecting the drain pump, everything started draining normally again. Advised to run a cycle and see if they continue to have the same issue.
We serviced a
LG refrigerator
Near Fairport, New York 14450
Tina
Job Details:
02/28/2025
Steamed out all ice from freezer. Changed out evap assembly.
We serviced a
Samsung washer
Near Greece, New York 14612
JK
Job Details:
02/28/2025
The washer won't drain on site. Ran a diagnostic test, and the washer gave a 5c error code. (Drainage issue). The drain pump is unresponsive, but getting the correct voltage. I replaced the drain pump, ran and tested, the washer now drains and is working properly. The washer passed the diagnostic test.
We serviced a
Samsun dryer
Near Hilton, New York 14468
Jose D
Job Details:
02/28/2025
The dryer is making a noise on site. The back right supporter wheel is seized up, and will need to be replaced. I repaired the issue with the Samsung maintenance kit. Ran and tested, the dryer is no longer making the noise, and is running properly.
We serviced a
Ge washer
Near Pittsford, New York 14534
Derek
Job Details:
02/28/2025
I replaced the badly worn belt and main drive pully. It is working good no abnormal noises.
We serviced a
frigidaire dishwasher
Near Webster, New York 14580
Chris
Job Details:
02/27/2025
Needs lower spray arm as it is cracked - customer to order and replace themselves
We serviced a
Magic Chef WAsher
Near Pittsford, New York 14534
Tina
Job Details:
02/27/2025
When we took ge back of washer off and went to remove old inviter it was not stable in the spot and the connection had come loose. All connection were put back in and made sure they are stable then ran washer and it completed the cycle without issues.
We serviced a
Samsung dryer
Near East Rochester, New York 14445
Tina
Job Details:
02/27/2025
Found power wire to heating element was disconnected. Reconnected and tested. Working properly.
We serviced a
Maytag Washer
Near Webster, New York 14580
Chris
Job Details:
02/27/2025
Washer had drive shaft/ gearbox play and is causing spin and off balance issues. No repair recommend.
Replaced dryer cycle thermostat and now getting proper temperatures
We serviced a
GE dryer vent
Near Rochester, New York 14612
JK
Job Details:
02/27/2025
Vent is all new installed by vent wizards there no need to clean at this time.
We serviced a
Whilrpool refrigerator
Near Macedon, New York 14502
Derek
Job Details:
02/27/2025
Needs a evap fan. She?s going to call whirlpool she?s under warranty.
We serviced a
GE Oven
Near Fairport, New York 14450
Tina
Job Details:
02/27/2025
bake element would not heat anymore so a new one was installed and oven is heating without issues
We serviced a
GE Refrigerator
Near Fairport, New York 14450
Tina
Job Details:
02/27/2025
customer felt that FF and FZ sections were too cold based off thermostats he had in the sections but i used my temp gun and the FZ is at -1? and the FF is at 39? which are both correct
We serviced a
Maytag Washer
Near Rochester, New York 14609
Cristian
Job Details:
02/27/2025
Replace capacitor tested unit working normal now
We serviced a
GE dishwasher
Near East Rochester, New York 14445
Jose R
Job Details:
02/27/2025
Cx had glass stuck in pump not allowing unit to drain and was leaking went ahead and cleaned out pump now unit is operating with in specs complete
We serviced a
Whirlpool Dishwasher
Near Webster, New York 14580
Chris
Job Details:
02/27/2025
Needs at minimum main and ui harness - also a good chance electronics were damaged and will need to be replaced as well
No repair at this time
We serviced a
samsung Refrigerator
Near Rochester, New York 14624
JK
Job Details:
02/27/2025
Icemaker frozen over and will need to be all replaced samsung does not have kit.customer will call samsung.
We serviced a
Whirlpool Washer
Near Pittsford, New York 14534
Jose R
Job Details:
02/27/2025
Cx has a bad timer and door switch and would need to be replaced
We serviced a
frigidaire refrigerator
Near Webster, New York 14580
Chris
Job Details:
02/27/2025
Insulation is starting to fail behind ice room causing water lines freezer and cause icemaker issues. Unable to repair as it?s non repairable
We serviced a
oven Samsung
Near Webster, New York 14580
Chris
Job Details:
02/27/2025
Needs main pcb and also has faulty 240 volt 3 prong range outlet that an electrician would need to repair prior to oven repair. Left unit unplugged.
Estimate is approx 325.00 plus tax and shipping would be due on return.
No repair at this
We serviced a
Kenmore refrigerator
Near Fairport, New York 14450
Derek
Job Details:
02/27/2025
Needs water valve. Installed a new water inlet valve the old one was leaking.
We serviced a
Whirlpool oven
Near Victor, New York 14564
Derek
Job Details:
02/27/2025
I find there was no heat coming from the broiler element. I tested the element and it has continuity. I then tested for power to the element and it had no power when the oven was running. I replaced the main computer control board. I tested the oven and the upper oven pre heated to 350 in 8 minutes. This particular oven uses both the bake and broil elements to heat the oven.
We serviced a
Samsung Dryer
Near Pittsford, New York 14534
Tina
Job Details:
02/27/2025
Customer complained clothes weren?t drying. Checked venting which was fine. Checked operating temp with probe. Ranged between 118 and 180*. Ran for over 10 minutes and the temp never varied from that range..
We serviced a
Whirlpool Refrigerator
Near Rochester, New York 14612
Cristian
Job Details:
02/27/2025
Replace compressor fan motor assembly and filter Tested unit working normal
We serviced a
GE refrigerator
Near Rochester, New York 14609
Cristian
Job Details:
02/27/2025
Seal system issue will recommend getting compressor checked
We serviced a
Speed queen dryer
Near Webster, New York 14580
Cristian
Job Details:
02/26/2025
Repalce kit # tested unit working normal now
We serviced a
Ge Refrigerator
Near Hilton, New York 14468
JK
Job Details:
02/26/2025
Drain clogged drain again cleared all is draining good.
We serviced a
LG Washer
Near Victor, New York 14564
Derek
Job Details:
02/26/2025
The detergent tray is over filling with water and flooding out onto the floor. I filled the washer a number of times with not issues. If it does it again it may neeed a new water valve
We serviced a
GE Washer
Near Brockport, New York 14420
Cristian
Job Details:
02/26/2025
There was a sock stuck in the drain pump causing unit not to spin. Remove socks tested unit spins normal now.
We serviced a
frigidaire refrigerator
Near Fairport, New York 14450
Jose R
Job Details:
02/26/2025
Cx water line was leaking went ahead and removed the extra line and just ran copper water line straight to the unit now unit is operating with in specs complete
We serviced a
Whirlpool Dryer
Near Fairport, New York 14450
Jose R
Job Details:
02/26/2025
Did a dryer vent clean for customer also confirmed that everything on the dryer is working properly inform Cx on Manuel settings and sensor settings will run multiple loads and will educate us on how it?s going complete
We serviced a
GE Dishwasher
Near Fairport, New York 14450
Cristian
Job Details:
02/26/2025
Remove cap from garbage disposal causing unit not to drain cleaned out filter cleaned out spray arms. Everything?s working normal if customer calls back for not washing probably will recommend both spray arms
We serviced a
Speed queen dryer
Near Webster, New York 14580
Chris
Job Details:
02/26/2025
Replaced heating element and verified proper temperature
We serviced a
Whirlpool Dishwasher
Near Victor, New York 14564
Derek
Job Details:
02/26/2025
I replaced the drain pump it was locked.
We serviced a
Frigidaire dishwasher
Near Fairport, New York 14450
Jose R
Job Details:
02/26/2025
Cx unit was leaking from valve making the ceiling to the basement leak went ahead and replaced valve now unit is operating with in specs complete
We serviced a
Whirlpool Refrigerator
Near Canandaigua, New York 14424
Derek
Job Details:
02/26/2025
There is a problem with the compressor it turns on for like 5 min then shuts off. I changed out the starter relay for a new one and it?s doing the same thing. The compressor is super hot to the tough and has a vibration. He?s going to call Whirlpool there?s a 5yr warranty on the sealed system. Which includes the compressor.
We serviced a
Ge Dishwasher
Near Irondequoit, New York 14622
Jose R
Job Details:
02/26/2025
Cx unit is leaking from circulation motor and would need to be replaced if wanting to get issue resolved
We serviced a
GE Refrigerator
Near Webster, New York 14580
Chris
Job Details:
02/26/2025
Found faulty evap fan and frozen fz defrost drain. Replaced ff evap fan and cleared defrost drain
We serviced a
whirlpool washer
Near Rochester, New York 14609
Jose D
Job Details:
02/26/2025
Theres a water trail coming from the back of the washer onsite. Not finding any water leaks comming from the washing machine after running a full quick cycle. The water tail behind the washer is on a upward slope, therefore water from the washer would not be able to reach those areas. Seems to be a possible plumbing or foundation issue that water is coming from. The washer checks out to be good. The dryer venting is in good shape.
We serviced a
MAytag WAsher
Near Fairport, New York 14450
Derek
Job Details:
02/26/2025
Needs a new hub and tub bushing. It?s working good now.
We serviced a
Whirlpool Washer
Near Ontario, New York 14519
Chris
Job Details:
02/26/2025
Replaced suspension rod kit as one rod was broken and another bent - leveled unit and appears ok
We serviced a
Maytag Washer
Near Rochester, New York 14606
JK
Job Details:
02/26/2025
Drain pump going bad and after awhile starts to leak alittle drain pump and belts will need to be changed. 02-26-25: Replaced drain pump and belts ran and tested all and all is leak free and draining and running good.
We serviced a
Frigidaire Dishwasher
Near Hilton, New York 14468
Chris
Job Details:
02/26/2025
Replaced drain pump and unit is now draining and not overfilling
We serviced a
Ge dishwasher
Near Hilton, New York 14468
Chris
Job Details:
02/26/2025
Dishwasher needs new drain pump
Estimate is approx 190.00 additional due on return
Dryer needs timer estimate approx 235.00 additional due on return paid with Visa ***0261 02/26/25
We serviced a
Mayatg Washer
Near Pittsford, New York 14534
Tina
Job Details:
02/26/2025
Put in service mode and had no codes. Ran through all cycles properly.
We serviced a
GE Refrigerator
Near Rochester, New York 14606
Jose R
Job Details:
02/26/2025
Cx condenser fan motor blade was not attached and causing unit to make a crazy noise went ahead and attached fan blade back on now unit is operating with in specs complete if having any issue would need fan motor
We serviced a
Frigidaire Refrigerator
Near Rochester, New York 14623
JK
Job Details:
02/26/2025
Ice tray full and with numerous door openings icemaker bell is knocking ice out of tray, no repair is available for that, adjusted fill tube to stop splash over in fill cup, ran and tested numerous times all is leak free and running good.
We serviced a
Amana washer
Near Fairport, New York 14450
Cristian
Job Details:
02/26/2025
Leak is coming from underneath The sinks pipe will need a plumber. I did a dryer vent cleaning and replace outside dryer vent cover
We serviced a
Ge refrigerator
Near Webster, New York 14580
Chris
Job Details:
02/25/2025
Water line frozen inside freezer door. Recommend shutting unit off and letting it defrost, if water line in door freezes again will not be repairable as door is NLA WR78X10403 - also has bad icemaker.
Unit pulled out from cabinet apon arrival - did not pull out
No repair at this time
We serviced a
Samsung washer
Near Rochester, New York 14623
Tina
Job Details:
02/25/2025
Top part of washer works. Bottom doesn?t. Keypad doesn?t respond just beeps..Customer isn?t sure if they will be repairing the machine. Parts in notes.
We serviced a
GE washer
Near Fairport, New York 14450
Derek
Job Details:
02/25/2025
Whirlpool washer needs a new tub bushing and the hub. Jk is dropping off his air bags to get the wash plate out. the wash plate won?t come out. They?re going to look at new washing machines.
We serviced a
Kitchen aid Oven
Near Fairport, New York 14450
Tina
Job Details:
02/25/2025
Oven had an F9E0 which indicates a power issues so I pulled out and tested terminal block and it was getting 240? VAC then ran oven to see if code would come back but it did not. I am ordering a new board to install
Installed the new board and oven is heating without issues.
We serviced a
Speed queen dryer
Near Brockport, New York 14420
JK
Job Details:
02/25/2025
Ran dryer with full wet load in and could not get breaker to trip, there are rub marks on drum from hitting on blower housing , drum is alittle warped, motor sounds under strain when starting would suggest motor if problem returns or continues
We serviced a
Frigidaire Dishwasher
Near Penfield, New York 14526
Jose R
Job Details:
02/25/2025
Cx needs support arm and wash arm to be replaced
We serviced a
Whirlpool Refrigerator
Near Webster, New York 14580
Chris
Job Details:
02/25/2025
Replaced icemaker and main pcb elec.
verified icemaker fill and unit now passes all diag tests in service mode - unit checks ok. May take 24 hours to resume normal ice production
We serviced a
Maytag Washer
Near Honeoye Falls, New York 14472
Derek
Job Details:
02/25/2025
Door lock is not working in regular wash mode. It works in diagnostic mode when I test the unit. The main board is clicking constantly from one of the relays but nothing happens. They?re going to look at new machines his repair is going. To be around $635
We serviced a
Samsung Dyrer
Near Penfield, New York 14526
Cristian
Job Details:
02/25/2025
There?s a crack in the drum parts not available customer we need to contact Samsung to try to get this part
We serviced a
GE Refrigerator
Near Williamson, New York 14589
Chris
Job Details:
02/25/2025
Appears to be a sealed system issue and we are unable to repair
We serviced a
KEnmore Oven
Near Ontario, New York 14519
Chris
Job Details:
02/25/2025
Replaced keypad 7/17/2024
Replaced keypad under part only warranty and verified operation
We serviced a
LG Dishwasher
Near Irondequoit, New York 14609
Cristian
Job Details:
02/25/2025
Looks like a mouse bit the drain line causing leak customer just gonna get a new unit
We serviced a
GE Oven
Near Webster, New York 14580
Cristian
Job Details:
02/25/2025
Customer supplied igniter tested unit working normal now
We serviced a
LG WAsher
Near Rochester, New York 14624
JK
Job Details:
02/25/2025
Shifter bad and caused damage to main pcb and motor stator all will need to be replaced to correct issue, not cost affective to repair.
We serviced a
GE washer
Near Rochester, New York 14623
Jose R
Job Details:
02/25/2025
Cx unit was not working and would not unlock the door when diagnosing unit went ahead and did a soft reset now unit is operating with in specs informed Cx to monitor unit and if issue happens again will recommend door lock
We serviced a
GE dryer vent
Near Henrietta, New York 14467
Jose R
Job Details:
02/25/2025
Did a vent clean in Cx unit to make sure nothing is clogged up and to prevent any fires Cx unit is all cleaned and is operating with in specs complete
We serviced a
Ge refrigerator
Near Henrietta, New York 14467
Jose R
Job Details:
02/25/2025
Cx unit was leaking from the water line went ahead and cut where the leak is coming from now unit is operating with in specs complete
We serviced a
Samsung Microwave
Near Pittsford, New York 14534
Cristian
Job Details:
02/25/2025
No heat will recommend Magnatron capacitor with diode. customer decided just to get a new unit
We serviced a
Samsung Oven
Near Honeoye Falls, New York 14472
Derek
Job Details:
02/25/2025
Needed a new bake ignitor, I installed it and it lit right up and got up to 350.
We serviced a
LG Range
Near Webster, New York 14580
Chris
Job Details:
02/25/2025
Repaired burnt connection at burner and replaced front right burner, light switch and bulb - all operations appear normal.
Vent is approx a 10ft run of flex vent. Estimate to clean dryer cabinet and replace flex vent is approximately 230.00 plus tax due on return.
We serviced a
KEnmore Washer
Near Fairport, New York 14450
Tina
Job Details:
02/25/2025
washer was put in diagnostics and it completed without issues. had customer throw a load of wash in and he had extremely packed all the way full so i let him know that with front load wash shouldn?t go over half way up the window when the door is closed. i had him take some out and run a load and it did not shake like he said it had been. talked to customer about amount of detergent to use also. washer is running without issues and customer is just going to keep using till he gets a new one.
We serviced a
LG dryer
Near Rochester, New York 14623
Jose D
Job Details:
02/25/2025
The front and back supporter wheels are damaged. I repaired the issue with the lg maintenance kit. Ran and tested, the dryer no longer makes the noise and is running properly.
We serviced a
Samsung dryer
Near Webster, New York 14580
Cristian
Job Details:
02/25/2025
Ran unit multiple times didn?t see no issues. Did short vent cleaning on dryer
We serviced a
Whirlpool dryer
Near Penfield, New York 14526
Tina
Job Details:
02/25/2025
Dryer would not heat the back was removed and all components were rated and the thermal fuse was blown, thermal kit was installed and the dryer was ran and is producing heat bu not a lot of air was coming out of vent so the blow wheel housing was removed and it was completely clogged preventing air flow. That was cleaned up and the dryer is now running without issues.
We serviced a
LG Range
Near Henrietta, New York 14467
Jose R
Job Details:
02/25/2025
Cx had a bad igniter was providing voltage but not turning on went ahead and replaced igniter now unit is operating with in specs complete
We serviced a
Samsung washer
Near Webster, New York 14580
Chris
Job Details:
02/24/2025
Replaced suspension rods 6/13/24.
Replaced suspension rods under part only warranty and gave discounted labor rate- unit now seems to working properly.
This machine will always have issues spinning out mats,rugs and bedding etc.
We serviced a
Samsung Dryer
Near Williamson, New York 14589
Chris
Job Details:
02/24/2025
Replaced idler pulley and unit checks ok
We serviced a
Bosch Dishwasher
Near Irondequoit, New York 14609
Jose R
Job Details:
02/24/2025
Was not able to replicate issue while on site Inform Cx to monitor unit and educate us on how it?s going if it happens again would start off with pump
We serviced a
Kenmore Dishwasher
Near Pittsford, New York 14534
Tina
Job Details:
02/24/2025
Dishwasher was in child lock mode. Cleaned washer filter and also cleaned out dryer vent.
We serviced a
GE Refrigerator
Near Fairport, New York 14450
Tina
Job Details:
02/24/2025
drain line was clogged at the bottom back of fridge and it was completely frozen over under the evaporator and the bottom of the freezer was a sheet is ice. the freezer was steamed out and drain was unclogged then when the back cover was removed by the compressor it was completely full of dust so that was cleaned and the condenser coils were cleaned also.
We serviced a
Samsung washer
Near Penfield, New York 14526
Jose R
Job Details:
02/24/2025
Cx has a bad inner and outer drum will need to start exploring there options on a brand new unit complete
We serviced a
GE Dishwasher
Near Webster, New York 14580
Cristian
Job Details:
02/24/2025
Will recommend control board assembly
We serviced a
LG Dishwasher
Near Fairport, New York 14450
Derek
Job Details:
02/24/2025
Needs a new motor it?s leaking out the rigs side where the metal and plastic are bonded. Calling lg for the 10yr warranty.
We serviced a
Ge dryer
Near Fairport, New York 14450
Jose R
Job Details:
02/24/2025
Chad a bad belt went ahead and replaced belt now unit is operating with in specs also did a vent clean for customer now unit is venting properly as well complete
We serviced a
Whirlpool dryer
Near Pittsford, New York 14534
Derek
Job Details:
02/24/2025
This is hybrid dryer the noise is coming from the compressor. I checked the fan motor in the back. I checked the idlers and pulleys.
We serviced a
Kitchenaid Stove
Near Henrietta, New York 14467
JK
Job Details:
02/24/2025
Tested all joints for leaks with gas meter all is leak free, tested spark silinoid all is aligned and shaking good, tested for leaks by while oven is on at top burners and all is leak free, can find nothing out of the normal oven gas smell during preheating and running.
We serviced a
Whirlpool WAsher
Near Victor, New York 14564
Derek
Job Details:
02/24/2025
The last time I was hear I changed the leaky door boot. This time there was clothing stuck in the return line for the drain pump coming from the tub. I suggested using laundry bags for small items and bras because the pads like to come out.
We serviced a
Frigidaire Dishwasher
Near Fairport, New York 14450
Tina
Job Details:
02/24/2025
Dishwasher had a bad touch pad and main board. Customer declined repair.
We serviced a
Kitchenaid Dishwasher
Near Rochester, New York 14606
JK
Job Details:
02/24/2025
Ran dishwasher through service mode no stored error codes can find no leaks all is running good.
We serviced a
Samsung Dryer
Near Webster, New York 14580
Chris
Job Details:
02/24/2025
Needs new motor- no repair at this time
Estimate approx 410.00 plus tax would be due on return
We serviced a
GE range
Near Fairport, New York 14450
Tina
Job Details:
02/24/2025
customer stated oven was not heating and cook top would not work. we pulled oven out and noticed it was not plugged in all the way. we plugged range back in and i tested the oven and cook top and everything is now heating without issues.
cleaned filter and gasket out on front load washer and filter and drain line on dishwasher