We serviced a
Whirlpool washer
Near Pittsford, NY 14534
Tanner
Job Details: 07/31/2023
Door boot ripped and will need to be replaced. Unit is stacked and will need two people. 7-31-23: Replaced washer door bellows ran and tested for leaks all is leak free and running good.
We serviced a
Samsung dishwasher
Near Rochester, NY 14606
Tanner
Job Details: 07/31/2023
Complaint of no drain. Requested drain and drain pump grinds but no production. Evacuated water from unit, attempted to start a cycle but unit will not advance past initial drain. Unable to verify all operation of unit. Attempted diagnostic service mode unit will not enter diagnostic service cycle. Customer states leading up to failed drain unit never really washed well. Model version is under a water wall service bulletin. Quoted for drain and service bulletin. Cost of repair pushed towards replacement. Customer to research and will call if opt to repair.
We serviced a
Amana washer
Near Rochester, NY 14616
JK
Job Details: 07/31/2023
Customer had a bad motor causing the unit not to do anything and will just sit there with the quotes with pars and labor customer will just be exploring there options on a new unit
We serviced a
Samsung refrigerator
Near Scottsville, NY 14546
Cristian
Job Details: 07/31/2023
Customer complained about a lot of water coming from unit not being used it was all over the inside of the fridge poured out from the front and icemaker making weird noise I did not see the water leak issue but Will recommend Icemaker #DA97-15217D Water case assembly #DA97-14365L
We serviced a
Amana Dryer
Near Rochester, NY 14609
Cristian
Job Details: 07/31/2023
Replace 2 Supporters one pully and one belt . Tested unit no squeaking noise
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14615
JK
Job Details: 07/31/2023
Screw loose on glide and stopping slide from going back in fully, tightened screw tested all and all is closing good.
We serviced a
Kenmore Stove
Near Irondequoit, NY 14609
Cristian
Job Details: 07/31/2023
Will recommend Switch #top right Switch #bottom left
We serviced a
LG washer
Near Ontario, NY 14519
Chris
Job Details: 07/31/2023
Removed agitator and was able to get clothing out Unable to locate any defects in machine itself, only recommendation would be to use deep wash/ deep fill so clothes can circulate more freely
We serviced a
ge Refrgierator
Near Fairport, NY 14450
Jose R
Job Details: 07/31/2023
Customer unit was making a loud noise when cooling when diagnosing unit could not replicate issue on site inform customer not to over load unit and if issue replicate to leave it alone not to unplug it but would recommend fan motor
We serviced a
electrolux refrigerator
Near Ontario, NY 14519
Chris
Job Details: 07/31/2023
Ei23bc32ss4 4a83508190 Replaced left fresh food door gasket and tightened handles unit checks ok
We serviced a
Samsung washer
Near Rochester, NY 14609
Jose R
Job Details: 07/31/2023
Customer stated that the unit was not properly working spitting in and if error codes could not reply issue on site but I did adjust the legs for customer to prevent the unit from shaking crazy also stoop for a rinse and spine and every passed inform customer to monitor unit but everything is working with in specs complete
We serviced a
Whirlpool Refrgierator
Near Webster, NY 14580
Chris
Job Details: 07/31/2023
Replaced Mullen flipper and both fresh food section door gaskets Send email invoice for payment
We serviced a
samsung washer
Near Rochester, NY 14607
Jose R
Job Details: 07/31/2023
Customer washer was not draining and customer stated that the dryer was not heating as well when diagnosing unit viewed that the lint trap was clogged up in the washer and just needed to be clean and customer education on the dryer and how to use the settings complete
We serviced a
Bosch dishwasher
Near Rochester, NY 14626
JK
Job Details: 07/31/2023
Ran machine through service mode all test good ran door lock and pressure test all testing good, one part needed is NLA
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14626
JK
Job Details: 07/31/2023
Thermostat testing some what bad defrost timer not advancing as should recommend replacement of both parts. Customer will call if decided to repair refrigerator.
We serviced a
frigidaire oven
Near Rochester, NY 14613
Cristian
Job Details: 07/31/2023
Couldn?t find model information did have this RE 533 model info but shows multiple unit that does not match unit would recommend switch for bake but not sure part info .
We serviced a
samsung refrigerator
Near Ontario, NY 14519
Chris
Job Details: 07/31/2023
Replaced ice maker assy and verified fill Tests ok
We serviced a
MAYTAG Dryer
Near Rochester, NY 14625
Tanner
Job Details: 07/31/2023
Complaint of install gas dryer. New dryer is adjacent to old dryer in basement, existing venting is proper. Customer supplied flexible gas line. Connected gas. Connected venting. Tested unit and unit tested good. Invoice sent to aid who is managing customers parents accounts. This install was at parents house.
We serviced a
MAYTAG washer
Near Webster, NY 14580
Chris
Job Details: 07/31/2023
Unable to duplicate leak Started cycle will stop back and check status after next call Returned after load finished and no leak present. Customer concerned about vibration during spin but unit is on uneven floor with shims under front feet - can?t really change the operation in its current location Unable to locate any issues
We serviced a
LG refrigerator
Near Farmington, NY 14425
Tina
Job Details: 07/31/2023
Installed new ice maker and ran it thru test moved and it worked and filled without issues
We serviced a
frigidaire oven
Near Rochester, NY 14621
JK
Job Details: 07/31/2023
Bake igniter bad max amp is 2.7 for old igniter needs 3.0-3.2 amps and will need to be replaced. Replaced bake ingnitor tested and all is working good.
We serviced a
Samsung Garbage disposal
Near Webster, NY 14580
Chris
Job Details: 07/31/2023
Both disposals are bad need to be replaced Replaced only main sink disposal at customer request Will think about the island disposal and call if wants replaced
We serviced a
Samsung refrigerator
Near Rochester, NY 14607
JK
Job Details: 07/31/2023
Tennant canceled 7-31-23: F/F Evap fan and thermostat are bad and will need to be replaced.l, under 1 year warranty, along with main PCB Talked to Property manager Myles and they will replace unit.
We serviced a
Ge Oven
Near Webster, NY 14580
Chris
Job Details: 07/28/2023
Replaced bake element and checks ok
We serviced a
kenmore refrigerator
Near Fairport, NY 14450
Tina
Job Details: 07/28/2023
She didn?t have me look at fridge Washer needs new gear case she is going to get a new one Oven needs new bake element which is being ordered and I?ll come back to install 7/28 installed new bake element and it?s working without issues
We serviced a
Amana washer
Near Rochester, NY 14618
Chris
Job Details: 07/28/2023
Needs pump and also recommended door lock for ds error Also customer says some options not working No repair at this time
We serviced a
ge stove
Near Pittsford, NY 14534
Tina
Job Details: 07/28/2023
Gas cook top needs an entire ignition rebuild. wires, electrodes, spark module, burner bases/Orphis holders and screw because some are stripped. Customer is going to look into getter a new one
We serviced a
LG dishwasher
Near Irondequoit, NY 14609
Cristian
Job Details: 07/28/2023
Will recommend control board # Main board # Customer going to contact lg first before she repair the board she have 5 years on board
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14610
Tina
Job Details: 07/28/2023
Fridge needs new board and temp sensor. This is a new leaf job and they need to approve before ordering.
We serviced a
LG washer
Near Pittsford, NY 14534
Tina
Job Details: 07/28/2023
Customer was looking for quotes on both washer and dryer to see if they wanted to fix them or not. Washer needs a new drain pump Dryer needs maintenance kit also possibly a new motor. Customer is going to get new appliances
We serviced a
GE refrigerator
Near Fairport, NY 14450
Cristian
Job Details: 07/28/2023
Replace adjuster on dishwasher # And cleaned out drain plug in fridge
We serviced a
frigidaire dishwasher
Near Rochester, NY 14609
Cristian
Job Details: 07/28/2023
Replace door switch tested unit working well now
We serviced a
MAYTAG washer
Near Irondequoit, NY 14609
Jose R
Job Details: 07/28/2023
Customers unit was making a loud noise when going into a spin mode or even when agitating took off front panel viewed that the noise was coming from the transmission customer will need a new gear case will not be go along with the repair and will be exploring there options on a new one
We serviced a
LG washer
Near Pittsford, NY 14534
Chris
Job Details: 07/28/2023
Replace main and fill parts , cycled several times and was unable to get unit to fail, checks ok No signs of water under machine, unit does not stop filling in rinse
We serviced a
Bosch Dryer
Near Williamson, NY 14589
Chris
Job Details: 07/28/2023
Cleaned condensation insert and unit heats much more even If unit fails again , recommend customer take picture of error code or write it down so we can research
We serviced a
GE oven
Near Penfield, NY 14526
Cristian
Job Details: 07/28/2023
Replace igniter tested unit heats up fine now
We serviced a
samsung oven
Near Fairport, NY 14450
Jose R
Job Details: 07/28/2023
Customer needs power coard with a 4 prom connector
We serviced a
Bosch washer
Near Rochester, NY 14616
Jose R
Job Details: 07/28/2023
Replaced drain pump also replaced water line now unit is operating with in specs complete
We serviced a
LG washer
Near Rochester, NY 14618
Tina
Job Details: 07/28/2023
Washer was not draining for customer, when I got here I ran a diagnostic and drain pump was broken, I used shop vac to clean all hoses and drain pump then took washer apart and replaced the drain pump. Put it back together and ran diagnostics and drain pump worked then ran a quick wax and it completed without any issues.
We serviced a
Kitchen aid refrigerator
Near Rochester, NY 14617
Cristian
Job Details: 07/28/2023
Will recommend Filter # Water filter assembly # Lobor 111.96
We serviced a
Whirlpool oven
Near North Chili, NY 14514
JK
Job Details: 07/28/2023
Ran oven to pre heat all is working and operating normal elements all tested good temperatures are within 5?
We serviced a
Whirlpool oven
Near North Chili, NY 14514
JK
Job Details: 07/28/2023
Ran oven through diagnostic mode no error codes, temp offset is 00? ran to 350?, temperatures are withing 10 degrees of set temp.
We serviced a
ge microwave
Near Rochester, NY 14625
Chris
Job Details: 07/28/2023
Installed new over the range ge microwave Set vent to rear vent exit but hole in wall not centered, installed same as old unit Would need contractor to center / repair duct inside wall
We serviced a
Amana refrigerator
Near Pittsford, NY 14534
JK
Job Details: 07/28/2023
Defrost thermostat blown and will need to be replaced. 7-28-23: Replaced defrost thermostat ran and tested all and all is running good.
We serviced a
LG refrigerator
Near Rochester, NY 14606
Jose R
Job Details: 07/28/2023
Customer ice maker was operating with in specs while on site customer complaint was that it was making it slow ran unit fills with water and also tray full of ice informed customer to monitor it and informed him on the 90 day service call
We serviced a
Ge Dishwasher
Near Rochester, NY 14606
Jose R
Job Details: 07/28/2023
Customer stated that the unit would not drain ran multiple cycles and unit was operating with in specs while on site complete
We serviced a
LG refrigerator
Near Rochester, NY 14606
Cristian
Job Details: 07/28/2023
Replace water tube to unit and defrosted drain plug done If customer calls back about weak pressure will recommend water case assembly Water valve . Replace light bulb in the microwave also
We serviced a
jenn air oven
Near Fairport, NY 14450
JK
Job Details: 07/28/2023
Bake igniter bad replaced and tested all is working good.
We serviced a
Frigidaire dishwasher
Near Webster, NY 14580
Chris
Job Details: 07/27/2023
Unable to duplicate leak , checked disposal drain and installed missing splash shield kit Customer to monitor
We serviced a
samsung dishwasher
Near Webster, NY 14580
Jose R
Job Details: 07/27/2023
Went ahead and replaced drain pump ran a smart install and the unit passed and operated with in specs complete
We serviced a
samsung dishwasher
Near Webster, NY 14580
Chris
Job Details: 07/27/2023
7/27 replaced faulty vent assy and drain , reassembled as well as possible and unit checks ok 7/20 Father of home owner working on sink / plumbing could not run very long or pull unit completely But needs vent and recommend pump as it is loud Unit also partially taken apart apon arrival, left in state was found untill return visit
We serviced a
Whirlpool dryer
Near East Rochester, NY 14445
Tina
Job Details: 07/27/2023
Customer needed a new heating element and a thermal fuse. She is going to be getting a new appliance
We serviced a
GE Stove
Near Rochester, NY 14615
Cristian
Job Details: 07/27/2023
Replace ignited #tested unit working good now
We serviced a
samsung washer
Near Rochester, NY 14607
Jose R
Job Details: 07/27/2023
Customer was stating that the unit was leaking when diagnosing unit checked water lines drain pump drain line and everything passed unit completed a cycle with no signs of leak inform customer to run a couple of loads to confirm but not viewing any issues on site complete
We serviced a
GE dishwasher
Near West Henrietta, NY 14586
JK
Job Details: 07/27/2023
Ran dishwasher through service mode with Newfi all door seals good found leak from diverter that is building onto floor and running to front left of dishwasher diverter will need to be replaced.
We serviced a
GE Stove
Near Fairport, NY 14450
Chris
Job Details: 07/27/2023
Replaced front right infinite switch and burner appears to cycle properly
We serviced a
Whirlpool washer
Near Webster, NY 14580
Chris
Job Details: 07/27/2023
Replaced lid switch assy and checks ok
We serviced a
Kenmore refrigerator
Near Penfield, NY 14526
Chris
Job Details: 07/27/2023
Replaced inlet valve and checks ok
We serviced a
Frigidaire Refrigerator
Near Rochester, NY 14607
Cristian
Job Details: 07/27/2023
Replace control board tested unit everything seems to be working fine now
We serviced a
Dryer washer
Near Rochester, NY 14607
Jose R
Job Details: 07/27/2023
Customer needed dryer to be diagnosed when viewing unit the control interface was turning on and off customer would need interface to get issue resolved
We serviced a
MAYTAG washer
Near Penfield, NY 14625
Jose R
Job Details: 07/27/2023
Customer stated that his unit is spitting a f03 e01 error code and when diagnosing unit on site everything passed and no error codes appeared and can?t find model and serial for unit front sticker is washed off where you can?t see anything inform customer with out that there is nothing we can do are our end when it comes to ordering parts
We serviced a
Zline Range
Near Webster, NY 14580
Chris
Job Details: 07/27/2023
Service#: ONZ0821-1 Installed customer supplied frame / hinge receiver kit Large door appears much more secure and unable to get door to come out of place again Customer email Dxvasalo@gmail.com
We serviced a
Whirlpool washer
Near Fairport, NY 14450
Cristian
Job Details: 07/27/2023
Replace door gasket ran unit multiple times no leaks .
We serviced a
whirlpool dishwasher
Near Webster, NY 14580
Chris
Job Details: 07/27/2023
Reinstalled door gasket and verified operation If it continues to fall out can replace but see no defects on original
We serviced a
bosch Refrgierator
Near Rochester, NY 14618
JK
Job Details: 07/27/2023
Icemaker turned off, turned on and ran a cycle all filled and ran good.
We serviced a
Whirlpool washer
Near Rochester, NY 14625
Cristian
Job Details: 07/27/2023
Replace door switch tested unit spins fine now
We serviced a
GE refrigerator
Near Rochester, NY 14617
JK
Job Details: 07/27/2023
L/S Refrigerator door seal was warped and allowing moisture to build up inside and unit to run, reheated seal to relax and is now sealing good, instructed customer to monitor and call if seeing a gap form back, if gap does come back will need to replace L/S Refrigerator door seal under warranty.
We serviced a
samsung Refrgierator
Near Fairport, NY 14450
Cristian
Job Details: 07/27/2023
Replace drain kit
We serviced a
GE Stove
Near Fairport, NY 14450
Tina
Job Details: 07/27/2023
Glass cook top chipped ordered a new one but don?t known when it will be in. Putting appt for one week out hoping we have it by then. 7/27 glass cooktop installed but UI board is not working. It is still covered under warranty so customer is going to call us when he receives the parts and we will come to install.
We serviced a
GE Dryer
Near Fairport, NY 14450
Cristian
Job Details: 07/27/2023
07/27/2023 10:17 am by Cristian Ayala Will recommend Rear bearings Front frame 3 Glides Display plastic frame .
We serviced a
Whirlpool refrigerator
Near Penfield, NY 14526
Tina
Job Details: 07/26/2023
Freezer was frosted over on evap cover and FF section was 67?. I took off cover and evaporator was completely frosted over. I tested sensor and it had continuity while at the correct temp so I then steamed off evap. I put freezer back together and then switched out the Main Control Board and programmed it.
We serviced a
GE dryer
Near Webster, NY 14580
Chris
Job Details: 07/26/2023
Replaced idler and front bearing glides tests ok Also cleaned dryer vent from exterior with vent brush attachment
We serviced a
Frigidaire Dryer
Near Irondequoit, NY 14617
Cristian
Job Details: 07/26/2023
Replace gas valve coils tested unit multiple time heats up fine now
We serviced a
Kenmore refrigerator
Near Penfield, NY 14526
Chris
Job Details: 07/26/2023
Needs freezer gasket estimate approx 270 will be due No repair at this time
We serviced a
Whirlpool dishwasher
Near Webster, NY 14580
Chris
Job Details: 07/26/2023
Installed new heating element and verified heating
We serviced a
Kenmore Dryer
Near Rochester, NY 14618
Tina
Job Details: 07/26/2023
Belt was shredding and wheeled we?re worn down plus blower wheel was full of lint and other things. Dryer was cleaned out and a new maintenance kit was installed which consist of 2 wheels, belt and pulley
We serviced a
Samsung washer
Near Rochester, NY 14623
Tina
Job Details: 07/26/2023
Microwave was working without issues. I put a mug with water in it and ran it for a bit and it heated up and didn?t shut off or anything. Fridge was not balanced and feet were not down so put feet down on that bed balanced it. Door seemed to work good. Washer had water lines reversed so I switched the lines and it?s working Without issues.
We serviced a
kenmore refrigerator
Near Penfield, NY 14526
Chris
Job Details: 07/26/2023
Replaced icemaker , leaky inlet valve and Mullen spring All appears ok Unit has door handles taken off prior to my arrival
We serviced a
Kenmore washer
Near Rochester, NY 14610
Jose R
Job Details: 07/26/2023
Customer main board was bad causing the unit door not to open went ahead and replaced main board and unit is operating with in specs complete
We serviced a
Samsung refrigerator
Near Webster, NY 14580
Jose R
Job Details: 07/26/2023
Customer unit was frozen over causing the fan not to spin customer would need temp sensor (DA32-10104N) and evap cover (DA97-11704A) will be extending the defrost cycle and making sure the unit is draining properly when coming back to do the repair
We serviced a
Samsung refrigerator
Near Rochester, NY 14622
Cristian
Job Details: 07/26/2023
Error code 33 e =ice maker water pipe replace water pipe tested unit no error code and water went to Ice-maker fine now .
We serviced a
MAYTAG dishwasher
Near Webster, NY 14580
Chris
Job Details: 07/26/2023
Appears electronics are faulty recommend replacement of electronics Estimate approx 500 would be due No repair at this time
We serviced a
MAYTAG washer
Near Rochester, NY 14620
Jose R
Job Details: 07/26/2023
Replaced door switch now unit is not power cycling on and off and operating with in specs ran and rinse and spin and everything passed and completed a cycle complete
We serviced a
Bosch refrigerator
Near Penfield, NY 14526
Jose R
Job Details: 07/26/2023
Customer ice maker was not working ice maker function is turned on and it?s stuck in a upside down position customer would need a new ice maker will reach out to manufacture and see if they can do anything for them and will get back to us if wanting to go along with the repair
We serviced a
MAYTAG refrigerator
Near East Rochester, NY 14445
Cristian
Job Details: 07/26/2023
Replace jazz board # tested unit working good now
We serviced a
samsung refrigerator
Near Webster, NY 14580
Chris
Job Details: 07/26/2023
Replaced shorted heating element and right rear drum support only at customer request Samsung needs , icemaker, auger assy, board and heater clip kit - no repair at this time
We serviced a
GE dishwasher
Near Pittsford, NY 14534
Jose R
Job Details: 07/26/2023
THere was little to no water I. N The dishwasher to spin the arms. I pulled the bottom cover off and found the dishwasher was leaking from the rubber motor sleeve. It needs a new motor the rubber is part of the motor. It wasn?t the motor hose it was the molded hose for the diverter. It?s missing mounting screws and brackets. The screws are missing for the kick plate.
We serviced a
GE washer
Near Macedon, NY 14502
Tina
Job Details: 07/26/2023
Washer is out of balance, bearings are shot, cement weights are cracked. Customer is going to get a new washer
We serviced a
samsung washer
Near Rochester, NY 14615
Cristian
Job Details: 07/26/2023
Will recommend replacing drain pump tested unit drains fine now
We serviced a
Whirlpool Refrgierator
Near Rochester, NY 14624
JK
Job Details: 07/26/2023
Refrigerator FF evap fan burnt out. 7-26-23: Wiring harness bad refrigerator will need to be replaced.
We serviced a
samsung Refrgierator
Near Rochester, NY 14617
Cristian
Job Details: 07/26/2023
Replace all 3 parts tested unit no error codes wait 24 hours for proper cooling replace Evap cover # Temp sensor # Drain kit #
We serviced a
Samsung Dryer vent
Near Pittsford, NY 14534
Jose R
Job Details: 07/26/2023
Customer need a short run on the vent cleaning went ahead and made sure the unit venting is nice and clean complete
We serviced a
GE refrigerator
Near Churchville, NY 14428
JK
Job Details: 07/26/2023
Refrigerator condenser fan going bad and will need to be replaced want to look and see if fan motor is replaceable without housing. 7-26-23: Replaced condenser fan motor ran and tested all and all is blowing and working good.
We serviced a
Whirlpool washer
Near Pittsford, NY 14534
JK
Job Details: 07/26/2023
Checked dryer vent and nothing in it to clean, ran washer through rinse and spin cycle gearcas and hub are bad not economical to repair suggest replacing.
We serviced a
Maytag Washer
Near Fairport, NY 14450
Tina
Job Details: 07/26/2023
Washer is throwing an HR code which is the heater, when I looked at the board there are multiple burn marks on the board that have melted the silicone. Washer is 17 years old and board is NLA
We serviced a
Kenmore dishwasher
Near Fairport, NY 14450
JK
Job Details: 07/26/2023
Complaint of leak from dishwasher. Unit is leaking from front right corner. Small tear in gasket on that side. Also geometry on door is slightly off on right hand side. With door fully actuated he right corner dips lower than left. When shut this difference is less pronounced but still present. Order gasket and door hinge. Replace gasket and test. If success return door hinge adjust labor to gasket labor. If leak persists replace right door hinge. 7-26-23: Ran dishwasher and leak is being caused by over foaming in lower tub suggested customer replace detergent with cascade and no rinse aid, rinse aid was turned to max and causing foaming also.
We serviced a
Frigidaire refrigerator
Near Henrietta, NY 14467
Cristian
Job Details: 07/26/2023
The noise that customer is hearing is the compressor starting there?s not much we can really do unit seems to be working fine .
We serviced a
Samsung refrigerator
Near Victor, NY 14564
Cristian
Job Details: 07/25/2023
Ice build up behind Evap cover causing fan not to rotate Replace temp sensor and Drain kit tested unit no error codes wait 24 hours for proper temperature.
We serviced a
GE oven
Near Irondequoit, NY 14617
Cristian
Job Details: 07/25/2023
Igniter was put in wrong reinstalled it working well now
We serviced a
Kitcherdn Aid Refrigerator
Near Webster, NY 14580
Chris
Job Details: 07/25/2023
Replaced main electrical control and unit checks ok