Service History 11 - Register Appliance Service

We serviced a

kenmore washer

Near Fairport, NY 14450

Jose R

Job Details: 03/04/2025

Cx belt was off causing the unit not to agitate or spin went ahead and replaced belt now unit is operating with in specs complete

We serviced a

Samsung Dryer

Near Fairport, NY 14450

Tina

Job Details: 03/04/2025

dryer was running and sounded like normal, i took apart to check for burning smell customer thought they smelled but there was nothing that was burned. i cleaned out inside of dryer, blower wheel and lint trap area. cleaned filter in front load washer

We serviced a

GE Washer

Near Rochester, NY 14626

Job Details: 03/04/2025

Ge washer drain pump bad replaced ran and tested all and all is draining good. Speed queen washer belt burnt up due to over loading of machine replaced belt ran and tested all and all is running good.

We serviced a

GE Washer

Near Rochester, NY 14609

Cristian

Job Details: 03/04/2025

There was a coin in the pump causing unit not to drain remove coin tested unit draining normal now

We serviced a

GE Refrigerator

Near Hilton, NY 14468

Cristian

Job Details: 03/04/2025

Replaced damper assembly no more air leak going into veggie drawer wait 24 hours for proper cooling

We serviced a

Samsung oven

Near Penfield, NY 14526

Cristian

Job Details: 03/03/2025

Replace bake igniter # tested unit working normal .

We serviced a

Maytag WAsher

Near Irondequoit, NY 14622

Cristian

Job Details: 03/03/2025

Replace belt ,drain pump and drain pump hose tested unit working normal now .

We serviced a

whirlpool washer

Near Penfield, NY 14526

Jose R

Job Details: 03/03/2025

Cx unit was spitting a out of balance code went head and did soft ware update and inform Cx to monitor the unit if issue keeps on happening would recommend tub and shocks will have to see if tub is available or try they will have to start exploring there options on a brand new unit

We serviced a

LG refrigerator

Near Ontario, NY 14519

Chris

Job Details: 03/03/2025

Appears ice maker got bumped on with no water hooked up to unit - showed customer icemaker on off switch and turned ice back off - temps good approx 1-3* in freezer and 39-41* if ff section

We serviced a

Maytag Refrigerator

Near Rochester, NY 14606

Job Details: 03/03/2025

Refrigerator door seals are all in good shape no need to replace, dishwasher will need the upper rack adjusters kit. Replaced upper rack as kit tested all and all is working good.

We serviced a

Samsung washer

Near Williamson, NY 14589

Chris

Job Details: 03/03/2025

Cluch gear broke and jammed rotor- replaced gear but would not engage fully No repair recommend would need complete gear/ clutch assy and possibly motor Estimate approx 500.00 plus tax minimum due on return

We serviced a

frigidaire stove

Near Webster, NY 14580

Chris

Job Details: 03/03/2025

Needs new electronic control No repair at this time Estimate is approx 410-415.00 plus tax due on return if ordered

We serviced a

Kenmore oven

Near Rochester, NY 14609

Cristian

Job Details: 03/03/2025

Replace igniter tested unit working normal now will have to come back to fix washer will need spring

We serviced a

amana dryer

Near Pittsford, NY 14534

Cristian

Job Details: 03/03/2025

Will recommend maintenance kit with new motor. Customer will think about the repair.

We serviced a

Whirlpool wall oven

Near Victor, NY 14564

Derek

Job Details: 03/03/2025

Needs fuse at the front display. I replaced the blown fuse and ran for 35min without any issues.

We serviced a

LG washer

Near Pittsford, NY 14534

Derek

Job Details: 03/03/2025

I replaced the bad drain pump and tested a couple of times it?s working good now.

We serviced a

Kenmore Washer

Near Rochester, NY 14626

Dennis

Job Details: 03/03/2025

Cleaned drain screen. Found the machine wouldn?t spin or drain. Suspect motor sensor. Customer stated that they don?t want to put money into the machine. They have been wanting a top load..

We serviced a

LG Oven

Near Webster, NY 14580

Cristian

Job Details: 03/03/2025

Repalce bake igniter tested unit working normal now

We serviced a

LG Dryer

Near Rochester, NY 14622

Chris

Job Details: 03/03/2025

DLG0452W Someone has attempted diy repairs would need new filter duct as it is missing and probably blower and motor No repair recommended

We serviced a

Bosch dishwasher

Near Fairport, NY 14450

Tina

Job Details: 03/03/2025

customer stated that while it was running there as a stream of water leaking form the door and when they opened it there were way more suds than usual. I ran the dishwasher when i got there on express mode and it completed the whole cycle without issues. i would check inside randomly and there was a lot of suds even tho we didn?t add soap so i made sure to get the suds gone and talked to customer about how when it over suds it can leak. talked to customer about keeping an eye on it and trip fee is good for 90 days if it happens again since it didn?t while i was there

We serviced a

Hotpoint Dryer

Near Penfield, NY 14526

Tina

Job Details: 03/03/2025

Dryer wax vibration and making a weird noise when running, I took apart and blower wheel and lint trap were clogged and preventing it from running the way it should causing it to vibrate. Everything was cleaned out and a 10? vent cleaning was done. Dryer is now working without issues.

We serviced a

Frigidaire dishwasher

Near Pittsford, NY 14534

Tina

Job Details: 03/03/2025

Customer stated that while running dishwasher is steak leaking at the door in the center. I took lower spray arm off and ran dishwasher and it did not leak. A new spray arm is being ordered and will be dropped off for customer to put in.

We serviced a

GE dryer

Near Rochester, NY 14623

Jose R

Job Details: 03/03/2025

Cx unit was making rattling noise while in operation went ahead and replaced maintenance kit now unit is operating with in specs complete

We serviced a

Electrolux Dryer

Near Fairport, NY 14450

Derek

Job Details: 03/03/2025

One of the computer boards are available for this unit. It acts like the timer dial and control buttons aren?t sending signal to the main computer to tell it to turn on. I checked all the sensors and they test fine.

We serviced a

Kitchenaid Dishwasher

Near Pittsford, NY 14534

Tina

Job Details: 03/03/2025

Dishwasher spring popped off so that was reinstalled and door is now opening and closing without issues. Front load washer filter and gasket were cleaned out 12? vent cleaning done

We serviced a

Whirlpool Range

Near East Rochester, NY 14445

Dennis

Job Details: 03/03/2025

Main control board is bad. FE02 stuck key. Customer will be buying a new stove.

We serviced a

Bosch Microwave

Near Fairport, NY 14450

Tina

Job Details: 03/03/2025

microwave had no power, i took front panel off and tested fuse which was bad so a new one was installed and it worked for about 10seconds then it blew again and was bad. customer decided that due to age of appliance (12 years) he is just going to get a new one.

We serviced a

LG Refrigerator

Near Spencerport, NY 14559

Job Details: 03/03/2025

Unit has sealed system issue both evaps have zero frost and all is running adviced customer to contact LG.

We serviced a

maytag dryer

Near Rochester, NY 14612

Jose D

Job Details: 03/03/2025

Customer stated the dryer had some issues where it didn't seem to dry properly. The dryer is maintaining a fluctuating tempature of 130-190 degrees. The venting is in good shape. Informed the customer about overloading, and the moisture sensor feature and how it works. Not finding any issues on site, advised to call back of the issue happens again.

We serviced a

frigidaire oven

Near Rochester, NY 14609

Jose D

Job Details: 03/03/2025

The oven is working good onsite. The igniter is showing an amperage of 3.0+. The oven preheated in 8 minutes. Advised to call back if the issue happened again.

We serviced a

Samsung refrigerator

Near Williamson, NY 14589

Chris

Job Details: 03/03/2025

Defrosted ice room and replaced icemaker , verified icemaker fill and passed harvest test. May take 24 hours to resume normal ice production

We serviced a

LG Refrigerator

Near Pittsford, NY 14534

Job Details: 03/03/2025

Reset icemakers all is cycling good customer had freezer door ajar just enough to allow frost buildup customer removed all frost and all icemakers are running good.

We serviced a

whirlpool Dryer

Near Penfield, NY 14526

Dennis

Job Details: 03/03/2025

Couldn?t duplicate gas odor. Ran for 20-30 minutes seems fine. Cleaned dryer vent.

We serviced a

Ge Washer

Near Rochester, NY 14609

Dennis

Job Details: 03/03/2025

Model # GTW845CSN1WS. Springs have worn out allowing the tub to hit the inside of the machine.

We serviced a

Electrolux dryer

Near Fairport, NY 14450

Derek

Job Details: 03/03/2025

Need moisture sensor assy. The housing for the filter assy was cracked. The housing contains the moisture sensors. They?re cracked and broken. The whole housing was replaced. I replaced the thermistor on the fan housing as well.

We serviced a

Ge washer

Near Pittsford, NY 14534

Derek

Job Details: 02/28/2025

I replaced the badly worn belt and main drive pully. It is working good no abnormal noises.

We serviced a

Samsun dryer

Near Hilton, NY 14468

Jose D

Job Details: 02/28/2025

The dryer is making a noise on site. The back right supporter wheel is seized up, and will need to be replaced. I repaired the issue with the Samsung maintenance kit. Ran and tested, the dryer is no longer making the noise, and is running properly.

We serviced a

Samsung washer

Near Greece, NY 14612

Job Details: 02/28/2025

The washer won't drain on site. Ran a diagnostic test, and the washer gave a 5c error code. (Drainage issue). The drain pump is unresponsive, but getting the correct voltage. I replaced the drain pump, ran and tested, the washer now drains and is working properly. The washer passed the diagnostic test.

We serviced a

LG refrigerator

Near Fairport, NY 14450

Tina

Job Details: 02/28/2025

Steamed out all ice from freezer. Changed out evap assembly.

We serviced a

Samsung dishwasher

Near Irondequoit, NY 14622

Jose D

Job Details: 02/28/2025

The dishwasher isn't draining properly on site. Seems to be cutting the draining cycle short, therefore it's not getting rid of all the water. Eventually after inspecting the drain pump, everything started draining normally again. Advised to run a cycle and see if they continue to have the same issue.

We serviced a

Whirlpool MIcrowave

Near Rochester, NY 14609

Job Details: 02/28/2025

Removed old microwave, installed new microwave ran and tested all and all is running good.

We serviced a

Whirlpool refrigerator

Near Webster, NY 14580

Chris

Job Details: 02/28/2025

Replaced filter housing assy and inlet valve - defrosted icemaker fill spout and verified water fill to icemaker and dispenser, both test ok

We serviced a

GE refrigerator

Near Rochester, NY 14626

Job Details: 02/28/2025

FF evap fan burnt out, replaced ran and tested all and all is working good.

We serviced a

Samsung Dishwasher

Near Penfield, NY 14526

Tina

Job Details: 02/28/2025

Cap for case break was missing causing water to run on the outside into the bottom of the dishwasher. Cap is ordered but back ordered.

We serviced a

kitchenaid refrigerator

Near Pittsford, NY 14534

Jose R

Job Details: 02/28/2025

Cx had ice build up causing the blade to hit the ice to make a noise went ahead and did a cleaning now unit is operating with in specs complete

We serviced a

Maytag Washer

Near Victor, NY 14564

Derek

Job Details: 02/28/2025

I replaced the belts in the washer. The main wash motor belt was in bad shape. I was going to change the clutch pulley. I thought it was the plastic one. On my return trip it was the metal one. It was covered in belt dust and grease. I cleaned it up and. Tested with the new belts. It sounds good and is spinning good. Just a belt replacement at this time.

We serviced a

Maytag Washer

Near Rochester, NY 14609

Cristian

Job Details: 02/28/2025

Will need a new display board. Customer will think about the repair.

We serviced a

Samsung dryer

Near Penfield, NY 14526

Chris

Job Details: 02/28/2025

Replaced fan and sensor kit in freezer all checks ok Replaced element and belt kit on dryer and is now heating well. 20 dollar coupon and took 29.00 off for second diagnostic

We serviced a

GE Washer

Near Churchville, NY 14428

Job Details: 02/28/2025

LG Dryer fresh air ducting was clogged removed all clogs ran and tested temps are running better and air is being evacuate at a better CFM, adviced customer units do take along time to dry due to iit is only a 120v heater. GE dryer ran with smart hq ran through full service mode and all is good.

We serviced a

Bosch Dishwasher

Near Webster, NY 14580

Cristian

Job Details: 02/28/2025

Possible pump # didn?t see nothing wrong with pump ran unit multiple time drains normal only thing I seen was a leak coming from the bottom spray arm will deliver part to customer Bottom spray arm #

We serviced a

Whirlpool Dishwasher

Near Pittsford, NY 14534

Jose R

Job Details: 02/28/2025

Cx unit had suds build up that was about half way of the inside tub informed Cx to try cascade detergent and see if it makes a difference complete will get back to us if having any issues

We serviced a

LG washer

Near Victor, NY 14564

Derek

Job Details: 02/28/2025

Board on order vv no led light on the board. I have power going in but noting coming out. I replaced the pc board and it?s working good now. I ran and tested operations and all are working fine.

We serviced a

Samsung dryer

Near Rochester, NY 14609

Jose D

Job Details: 02/28/2025

The power code was cut and will need to be replaced. I replaced the power cord, ran and tested, the dryer now turns on and is working properly.

We serviced a

GE Oven

Near Hilton, NY 14468

Cristian

Job Details: 02/28/2025

Customer adjust it 35 higher causing unit to over heat not under heat I ran unit with a pro lead temp reader and I adjusted it 15 lower working normal now .

We serviced a

GE refrigerator

Near Rochester, NY 14609

Cristian

Job Details: 02/27/2025

Seal system issue will recommend getting compressor checked

We serviced a

Whirlpool Refrigerator

Near Rochester, NY 14612

Cristian

Job Details: 02/27/2025

Replace compressor fan motor assembly and filter Tested unit working normal

We serviced a

Samsung Dryer

Near Pittsford, NY 14534

Tina

Job Details: 02/27/2025

Customer complained clothes weren?t drying. Checked venting which was fine. Checked operating temp with probe. Ranged between 118 and 180*. Ran for over 10 minutes and the temp never varied from that range..

We serviced a

Whirlpool oven

Near Victor, NY 14564

Derek

Job Details: 02/27/2025

I find there was no heat coming from the broiler element. I tested the element and it has continuity. I then tested for power to the element and it had no power when the oven was running. I replaced the main computer control board. I tested the oven and the upper oven pre heated to 350 in 8 minutes. This particular oven uses both the bake and broil elements to heat the oven.

We serviced a

Kenmore refrigerator

Near Fairport, NY 14450

Derek

Job Details: 02/27/2025

Needs water valve. Installed a new water inlet valve the old one was leaking.

We serviced a

oven Samsung

Near Webster, NY 14580

Chris

Job Details: 02/27/2025

Needs main pcb and also has faulty 240 volt 3 prong range outlet that an electrician would need to repair prior to oven repair. Left unit unplugged. Estimate is approx 325.00 plus tax and shipping would be due on return. No repair at this

We serviced a

frigidaire refrigerator

Near Webster, NY 14580

Chris

Job Details: 02/27/2025

Insulation is starting to fail behind ice room causing water lines freezer and cause icemaker issues. Unable to repair as it?s non repairable

We serviced a

Whirlpool Washer

Near Pittsford, NY 14534

Jose R

Job Details: 02/27/2025

Cx has a bad timer and door switch and would need to be replaced

We serviced a

samsung Refrigerator

Near Rochester, NY 14624

Job Details: 02/27/2025

Icemaker frozen over and will need to be all replaced samsung does not have kit.customer will call samsung.

We serviced a

Whirlpool Dishwasher

Near Webster, NY 14580

Chris

Job Details: 02/27/2025

Needs at minimum main and ui harness - also a good chance electronics were damaged and will need to be replaced as well No repair at this time

We serviced a

GE dishwasher

Near East Rochester, NY 14445

Jose R

Job Details: 02/27/2025

Cx had glass stuck in pump not allowing unit to drain and was leaking went ahead and cleaned out pump now unit is operating with in specs complete

We serviced a

Maytag Washer

Near Rochester, NY 14609

Cristian

Job Details: 02/27/2025

Replace capacitor tested unit working normal now

We serviced a

GE Refrigerator

Near Fairport, NY 14450

Tina

Job Details: 02/27/2025

customer felt that FF and FZ sections were too cold based off thermostats he had in the sections but i used my temp gun and the FZ is at -1? and the FF is at 39? which are both correct

We serviced a

GE Oven

Near Fairport, NY 14450

Tina

Job Details: 02/27/2025

bake element would not heat anymore so a new one was installed and oven is heating without issues

We serviced a

Whilrpool refrigerator

Near Macedon, NY 14502

Derek

Job Details: 02/27/2025

Needs a evap fan. She?s going to call whirlpool she?s under warranty.

We serviced a

GE dryer vent

Near Rochester, NY 14612

Job Details: 02/27/2025

Vent is all new installed by vent wizards there no need to clean at this time.

We serviced a

Maytag Washer

Near Webster, NY 14580

Chris

Job Details: 02/27/2025

Washer had drive shaft/ gearbox play and is causing spin and off balance issues. No repair recommend. Replaced dryer cycle thermostat and now getting proper temperatures

We serviced a

Samsung dryer

Near East Rochester, NY 14445

Tina

Job Details: 02/27/2025

Found power wire to heating element was disconnected. Reconnected and tested. Working properly.

We serviced a

Magic Chef WAsher

Near Pittsford, NY 14534

Tina

Job Details: 02/27/2025

When we took ge back of washer off and went to remove old inviter it was not stable in the spot and the connection had come loose. All connection were put back in and made sure they are stable then ran washer and it completed the cycle without issues.

We serviced a

frigidaire dishwasher

Near Webster, NY 14580

Chris

Job Details: 02/27/2025

Needs lower spray arm as it is cracked - customer to order and replace themselves

We serviced a

Amana washer

Near Fairport, NY 14450

Cristian

Job Details: 02/26/2025

Leak is coming from underneath The sinks pipe will need a plumber. I did a dryer vent cleaning and replace outside dryer vent cover

We serviced a

Frigidaire Refrigerator

Near Rochester, NY 14623

Job Details: 02/26/2025

Ice tray full and with numerous door openings icemaker bell is knocking ice out of tray, no repair is available for that, adjusted fill tube to stop splash over in fill cup, ran and tested numerous times all is leak free and running good.

We serviced a

GE Refrigerator

Near Rochester, NY 14606

Jose R

Job Details: 02/26/2025

Cx condenser fan motor blade was not attached and causing unit to make a crazy noise went ahead and attached fan blade back on now unit is operating with in specs complete if having any issue would need fan motor

We serviced a

Mayatg Washer

Near Pittsford, NY 14534

Tina

Job Details: 02/26/2025

Put in service mode and had no codes. Ran through all cycles properly.

We serviced a

Ge dishwasher

Near Hilton, NY 14468

Chris

Job Details: 02/26/2025

Dishwasher needs new drain pump Estimate is approx 190.00 additional due on return Dryer needs timer estimate approx 235.00 additional due on return paid with Visa ***0261 02/26/25

We serviced a

Frigidaire Dishwasher

Near Hilton, NY 14468

Chris

Job Details: 02/26/2025

Replaced drain pump and unit is now draining and not overfilling

We serviced a

Maytag Washer

Near Rochester, NY 14606

Job Details: 02/26/2025

Drain pump going bad and after awhile starts to leak alittle drain pump and belts will need to be changed. 02-26-25: Replaced drain pump and belts ran and tested all and all is leak free and draining and running good.

We serviced a

Whirlpool Washer

Near Ontario, NY 14519

Chris

Job Details: 02/26/2025

Replaced suspension rod kit as one rod was broken and another bent - leveled unit and appears ok

We serviced a

MAytag WAsher

Near Fairport, NY 14450

Derek

Job Details: 02/26/2025

Needs a new hub and tub bushing. It?s working good now.

We serviced a

whirlpool washer

Near Rochester, NY 14609

Jose D

Job Details: 02/26/2025

Theres a water trail coming from the back of the washer onsite. Not finding any water leaks comming from the washing machine after running a full quick cycle. The water tail behind the washer is on a upward slope, therefore water from the washer would not be able to reach those areas. Seems to be a possible plumbing or foundation issue that water is coming from. The washer checks out to be good. The dryer venting is in good shape.

We serviced a

GE Refrigerator

Near Webster, NY 14580

Chris

Job Details: 02/26/2025

Found faulty evap fan and frozen fz defrost drain. Replaced ff evap fan and cleared defrost drain

We serviced a

Ge Dishwasher

Near Irondequoit, NY 14622

Jose R

Job Details: 02/26/2025

Cx unit is leaking from circulation motor and would need to be replaced if wanting to get issue resolved

We serviced a

Whirlpool Refrigerator

Near Canandaigua, NY 14424

Derek

Job Details: 02/26/2025

There is a problem with the compressor it turns on for like 5 min then shuts off. I changed out the starter relay for a new one and it?s doing the same thing. The compressor is super hot to the tough and has a vibration. He?s going to call Whirlpool there?s a 5yr warranty on the sealed system. Which includes the compressor.

We serviced a

Frigidaire dishwasher

Near Fairport, NY 14450

Jose R

Job Details: 02/26/2025

Cx unit was leaking from valve making the ceiling to the basement leak went ahead and replaced valve now unit is operating with in specs complete

We serviced a

Whirlpool Dishwasher

Near Victor, NY 14564

Derek

Job Details: 02/26/2025

I replaced the drain pump it was locked.

We serviced a

Speed queen dryer

Near Webster, NY 14580

Chris

Job Details: 02/26/2025

Replaced heating element and verified proper temperature

We serviced a

GE Dishwasher

Near Fairport, NY 14450

Cristian

Job Details: 02/26/2025

Remove cap from garbage disposal causing unit not to drain cleaned out filter cleaned out spray arms. Everything?s working normal if customer calls back for not washing probably will recommend both spray arms

We serviced a

Whirlpool Dryer

Near Fairport, NY 14450

Jose R

Job Details: 02/26/2025

Did a dryer vent clean for customer also confirmed that everything on the dryer is working properly inform Cx on Manuel settings and sensor settings will run multiple loads and will educate us on how it?s going complete

We serviced a

frigidaire refrigerator

Near Fairport, NY 14450

Jose R

Job Details: 02/26/2025

Cx water line was leaking went ahead and removed the extra line and just ran copper water line straight to the unit now unit is operating with in specs complete

We serviced a

GE Washer

Near Brockport, NY 14420

Cristian

Job Details: 02/26/2025

There was a sock stuck in the drain pump causing unit not to spin. Remove socks tested unit spins normal now.

We serviced a

LG Washer

Near Victor, NY 14564

Derek

Job Details: 02/26/2025

The detergent tray is over filling with water and flooding out onto the floor. I filled the washer a number of times with not issues. If it does it again it may neeed a new water valve

We serviced a

Ge Refrigerator

Near Hilton, NY 14468

Job Details: 02/26/2025

Drain clogged drain again cleared all is draining good.

We serviced a

Speed queen dryer

Near Webster, NY 14580

Cristian

Job Details: 02/26/2025

Repalce kit # tested unit working normal now

We serviced a

LG Range

Near Henrietta, NY 14467

Jose R

Job Details: 02/25/2025

Cx had a bad igniter was providing voltage but not turning on went ahead and replaced igniter now unit is operating with in specs complete

We serviced a

Whirlpool dryer

Near Penfield, NY 14526

Tina

Job Details: 02/25/2025

Dryer would not heat the back was removed and all components were rated and the thermal fuse was blown, thermal kit was installed and the dryer was ran and is producing heat bu not a lot of air was coming out of vent so the blow wheel housing was removed and it was completely clogged preventing air flow. That was cleaned up and the dryer is now running without issues.

We serviced a

Samsung dryer

Near Webster, NY 14580

Cristian

Job Details: 02/25/2025

Ran unit multiple times didn?t see no issues. Did short vent cleaning on dryer

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