We serviced a
kenmore washer
Near Fairport, NY 14450
Jose R
Job Details:
03/04/2025
Cx belt was off causing the unit not to agitate or spin went ahead and replaced belt now unit is operating with in specs complete
We serviced a
Samsung Dryer
Near Fairport, NY 14450
Tina
Job Details:
03/04/2025
dryer was running and sounded like normal, i took apart to check for burning smell customer thought they smelled but there was nothing that was burned. i cleaned out inside of dryer, blower wheel and lint trap area.
cleaned filter in front load washer
We serviced a
GE Washer
Near Rochester, NY 14626
JK
Job Details:
03/04/2025
Ge washer drain pump bad replaced ran and tested all and all is draining good.
Speed queen washer belt burnt up due to over loading of machine replaced belt ran and tested all and all is running good.
We serviced a
GE Washer
Near Rochester, NY 14609
Cristian
Job Details:
03/04/2025
There was a coin in the pump causing unit not to drain remove coin tested unit draining normal now
We serviced a
GE Refrigerator
Near Hilton, NY 14468
Cristian
Job Details:
03/04/2025
Replaced damper assembly no more air leak going into veggie drawer wait 24 hours for proper cooling
We serviced a
Samsung oven
Near Penfield, NY 14526
Cristian
Job Details:
03/03/2025
Replace bake igniter # tested unit working normal .
We serviced a
Maytag WAsher
Near Irondequoit, NY 14622
Cristian
Job Details:
03/03/2025
Replace belt ,drain pump and drain pump hose tested unit working normal now .
We serviced a
whirlpool washer
Near Penfield, NY 14526
Jose R
Job Details:
03/03/2025
Cx unit was spitting a out of balance code went head and did soft ware update and inform Cx to monitor the unit if issue keeps on happening would recommend tub and shocks will have to see if tub is available or try they will have to start exploring there options on a brand new unit
We serviced a
LG refrigerator
Near Ontario, NY 14519
Chris
Job Details:
03/03/2025
Appears ice maker got bumped on with no water hooked up to unit - showed customer icemaker on off switch and turned ice back off - temps good approx 1-3* in freezer and 39-41* if ff section
We serviced a
Maytag Refrigerator
Near Rochester, NY 14606
JK
Job Details:
03/03/2025
Refrigerator door seals are all in good shape no need to replace, dishwasher will need the upper rack adjusters kit.
Replaced upper rack as kit tested all and all is working good.
We serviced a
Samsung washer
Near Williamson, NY 14589
Chris
Job Details:
03/03/2025
Cluch gear broke and jammed rotor- replaced gear but would not engage fully
No repair recommend would need complete gear/ clutch assy and possibly motor
Estimate approx 500.00 plus tax minimum due on return
We serviced a
frigidaire stove
Near Webster, NY 14580
Chris
Job Details:
03/03/2025
Needs new electronic control
No repair at this time
Estimate is approx 410-415.00 plus tax due on return if ordered
We serviced a
Kenmore oven
Near Rochester, NY 14609
Cristian
Job Details:
03/03/2025
Replace igniter tested unit working normal now will have to come back to fix washer will need spring
We serviced a
amana dryer
Near Pittsford, NY 14534
Cristian
Job Details:
03/03/2025
Will recommend maintenance kit with new motor. Customer will think about the repair.
We serviced a
Whirlpool wall oven
Near Victor, NY 14564
Derek
Job Details:
03/03/2025
Needs fuse at the front display. I replaced the blown fuse and ran for 35min without any issues.
We serviced a
LG washer
Near Pittsford, NY 14534
Derek
Job Details:
03/03/2025
I replaced the bad drain pump and tested a couple of times it?s working good now.
We serviced a
Kenmore Washer
Near Rochester, NY 14626
Dennis
Job Details:
03/03/2025
Cleaned drain screen. Found the machine wouldn?t spin or drain. Suspect motor sensor. Customer stated that they don?t want to put money into the machine. They have been wanting a top load..
We serviced a
LG Oven
Near Webster, NY 14580
Cristian
Job Details:
03/03/2025
Repalce bake igniter tested unit working normal now
We serviced a
LG Dryer
Near Rochester, NY 14622
Chris
Job Details:
03/03/2025
DLG0452W
Someone has attempted diy repairs would need new filter duct as it is missing and probably blower and motor
No repair recommended
We serviced a
Bosch dishwasher
Near Fairport, NY 14450
Tina
Job Details:
03/03/2025
customer stated that while it was running there as a stream of water leaking form the door and when they opened it there were way more suds than usual. I ran the dishwasher when i got there on express mode and it completed the whole cycle without issues. i would check inside randomly and there was a lot of suds even tho we didn?t add soap so i made sure to get the suds gone and talked to customer about how when it over suds it can leak. talked to customer about keeping an eye on it and trip fee is good for 90 days if it happens again since it didn?t while i was there
We serviced a
Hotpoint Dryer
Near Penfield, NY 14526
Tina
Job Details:
03/03/2025
Dryer wax vibration and making a weird noise when running, I took apart and blower wheel and lint trap were clogged and preventing it from running the way it should causing it to vibrate. Everything was cleaned out and a 10? vent cleaning was done. Dryer is now working without issues.
We serviced a
Frigidaire dishwasher
Near Pittsford, NY 14534
Tina
Job Details:
03/03/2025
Customer stated that while running dishwasher is steak leaking at the door in the center. I took lower spray arm off and ran dishwasher and it did not leak. A new spray arm is being ordered and will be dropped off for customer to put in.
We serviced a
GE dryer
Near Rochester, NY 14623
Jose R
Job Details:
03/03/2025
Cx unit was making rattling noise while in operation went ahead and replaced maintenance kit now unit is operating with in specs complete
We serviced a
Electrolux Dryer
Near Fairport, NY 14450
Derek
Job Details:
03/03/2025
One of the computer boards are available for this unit. It acts like the timer dial and control buttons aren?t sending signal to the main computer to tell it to turn on. I checked all the sensors and they test fine.
We serviced a
Kitchenaid Dishwasher
Near Pittsford, NY 14534
Tina
Job Details:
03/03/2025
Dishwasher spring popped off so that was reinstalled and door is now opening and closing without issues.
Front load washer filter and gasket were cleaned out
12? vent cleaning done
We serviced a
Whirlpool Range
Near East Rochester, NY 14445
Dennis
Job Details:
03/03/2025
Main control board is bad. FE02 stuck key. Customer will be buying a new stove.
We serviced a
Bosch Microwave
Near Fairport, NY 14450
Tina
Job Details:
03/03/2025
microwave had no power, i took front panel off and tested fuse which was bad so a new one was installed and it worked for about 10seconds then it blew again and was bad. customer decided that due to age of appliance (12 years) he is just going to get a new one.
We serviced a
LG Refrigerator
Near Spencerport, NY 14559
JK
Job Details:
03/03/2025
Unit has sealed system issue both evaps have zero frost and all is running adviced customer to contact LG.
We serviced a
maytag dryer
Near Rochester, NY 14612
Jose D
Job Details:
03/03/2025
Customer stated the dryer had some issues where it didn't seem to dry properly. The dryer is maintaining a fluctuating tempature of 130-190 degrees. The venting is in good shape. Informed the customer about overloading, and the moisture sensor feature and how it works. Not finding any issues on site, advised to call back of the issue happens again.
We serviced a
frigidaire oven
Near Rochester, NY 14609
Jose D
Job Details:
03/03/2025
The oven is working good onsite. The igniter is showing an amperage of 3.0+. The oven preheated in 8 minutes. Advised to call back if the issue happened again.
We serviced a
Samsung refrigerator
Near Williamson, NY 14589
Chris
Job Details:
03/03/2025
Defrosted ice room and replaced icemaker , verified icemaker fill and passed harvest test.
May take 24 hours to resume normal ice production
We serviced a
LG Refrigerator
Near Pittsford, NY 14534
JK
Job Details:
03/03/2025
Reset icemakers all is cycling good customer had freezer door ajar just enough to allow frost buildup customer removed all frost and all icemakers are running good.
We serviced a
whirlpool Dryer
Near Penfield, NY 14526
Dennis
Job Details:
03/03/2025
Couldn?t duplicate gas odor. Ran for 20-30 minutes seems fine. Cleaned dryer vent.
We serviced a
Ge Washer
Near Rochester, NY 14609
Dennis
Job Details:
03/03/2025
Model # GTW845CSN1WS. Springs have worn out allowing the tub to hit the inside of the machine.
We serviced a
Electrolux dryer
Near Fairport, NY 14450
Derek
Job Details:
03/03/2025
Need moisture sensor assy. The housing for the filter assy was cracked. The housing contains the moisture sensors. They?re cracked and broken. The whole housing was replaced. I replaced the thermistor on the fan housing as well.
We serviced a
Ge washer
Near Pittsford, NY 14534
Derek
Job Details:
02/28/2025
I replaced the badly worn belt and main drive pully. It is working good no abnormal noises.
We serviced a
Samsun dryer
Near Hilton, NY 14468
Jose D
Job Details:
02/28/2025
The dryer is making a noise on site. The back right supporter wheel is seized up, and will need to be replaced. I repaired the issue with the Samsung maintenance kit. Ran and tested, the dryer is no longer making the noise, and is running properly.
We serviced a
Samsung washer
Near Greece, NY 14612
JK
Job Details:
02/28/2025
The washer won't drain on site. Ran a diagnostic test, and the washer gave a 5c error code. (Drainage issue). The drain pump is unresponsive, but getting the correct voltage. I replaced the drain pump, ran and tested, the washer now drains and is working properly. The washer passed the diagnostic test.
We serviced a
LG refrigerator
Near Fairport, NY 14450
Tina
Job Details:
02/28/2025
Steamed out all ice from freezer. Changed out evap assembly.
We serviced a
Samsung dishwasher
Near Irondequoit, NY 14622
Jose D
Job Details:
02/28/2025
The dishwasher isn't draining properly on site. Seems to be cutting the draining cycle short, therefore it's not getting rid of all the water. Eventually after inspecting the drain pump, everything started draining normally again. Advised to run a cycle and see if they continue to have the same issue.
We serviced a
Whirlpool MIcrowave
Near Rochester, NY 14609
JK
Job Details:
02/28/2025
Removed old microwave, installed new microwave ran and tested all and all is running good.
We serviced a
Whirlpool refrigerator
Near Webster, NY 14580
Chris
Job Details:
02/28/2025
Replaced filter housing assy and inlet valve - defrosted icemaker fill spout and verified water fill to icemaker and dispenser, both test ok
We serviced a
GE refrigerator
Near Rochester, NY 14626
JK
Job Details:
02/28/2025
FF evap fan burnt out, replaced ran and tested all and all is working good.
We serviced a
Samsung Dishwasher
Near Penfield, NY 14526
Tina
Job Details:
02/28/2025
Cap for case break was missing causing water to run on the outside into the bottom of the dishwasher. Cap is ordered but back ordered.
We serviced a
kitchenaid refrigerator
Near Pittsford, NY 14534
Jose R
Job Details:
02/28/2025
Cx had ice build up causing the blade to hit the ice to make a noise went ahead and did a cleaning now unit is operating with in specs complete
We serviced a
Maytag Washer
Near Victor, NY 14564
Derek
Job Details:
02/28/2025
I replaced the belts in the washer. The main wash motor belt was in bad shape. I was going to change the clutch pulley. I thought it was the plastic one. On my return trip it was the metal one. It was covered in belt dust and grease. I cleaned it up and. Tested with the new belts. It sounds good and is spinning good. Just a belt replacement at this time.
We serviced a
Maytag Washer
Near Rochester, NY 14609
Cristian
Job Details:
02/28/2025
Will need a new display board. Customer will think about the repair.
We serviced a
Samsung dryer
Near Penfield, NY 14526
Chris
Job Details:
02/28/2025
Replaced fan and sensor kit in freezer all checks ok
Replaced element and belt kit on dryer and is now heating well.
20 dollar coupon and took 29.00 off for second diagnostic
We serviced a
GE Washer
Near Churchville, NY 14428
JK
Job Details:
02/28/2025
LG Dryer fresh air ducting was clogged removed all clogs ran and tested temps are running better and air is being evacuate at a better CFM, adviced customer units do take along time to dry due to iit is only a 120v heater.
GE dryer ran with smart hq ran through full service mode and all is good.
We serviced a
Bosch Dishwasher
Near Webster, NY 14580
Cristian
Job Details:
02/28/2025
Possible pump # didn?t see nothing wrong with pump ran unit multiple time drains normal only thing I seen was a leak coming from the bottom spray arm will deliver part to customer
Bottom spray arm #
We serviced a
Whirlpool Dishwasher
Near Pittsford, NY 14534
Jose R
Job Details:
02/28/2025
Cx unit had suds build up that was about half way of the inside tub informed Cx to try cascade detergent and see if it makes a difference complete will get back to us if having any issues
We serviced a
LG washer
Near Victor, NY 14564
Derek
Job Details:
02/28/2025
Board on order vv no led light on the board. I have power going in but noting coming out. I replaced the pc board and it?s working good now. I ran and tested operations and all are working fine.
We serviced a
Samsung dryer
Near Rochester, NY 14609
Jose D
Job Details:
02/28/2025
The power code was cut and will need to be replaced. I replaced the power cord, ran and tested, the dryer now turns on and is working properly.
We serviced a
GE Oven
Near Hilton, NY 14468
Cristian
Job Details:
02/28/2025
Customer adjust it 35 higher causing unit to over heat not under heat I ran unit with a pro lead temp reader and I adjusted it 15 lower working normal now .
We serviced a
GE refrigerator
Near Rochester, NY 14609
Cristian
Job Details:
02/27/2025
Seal system issue will recommend getting compressor checked
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14612
Cristian
Job Details:
02/27/2025
Replace compressor fan motor assembly and filter Tested unit working normal
We serviced a
Samsung Dryer
Near Pittsford, NY 14534
Tina
Job Details:
02/27/2025
Customer complained clothes weren?t drying. Checked venting which was fine. Checked operating temp with probe. Ranged between 118 and 180*. Ran for over 10 minutes and the temp never varied from that range..
We serviced a
Whirlpool oven
Near Victor, NY 14564
Derek
Job Details:
02/27/2025
I find there was no heat coming from the broiler element. I tested the element and it has continuity. I then tested for power to the element and it had no power when the oven was running. I replaced the main computer control board. I tested the oven and the upper oven pre heated to 350 in 8 minutes. This particular oven uses both the bake and broil elements to heat the oven.
We serviced a
Kenmore refrigerator
Near Fairport, NY 14450
Derek
Job Details:
02/27/2025
Needs water valve. Installed a new water inlet valve the old one was leaking.
We serviced a
oven Samsung
Near Webster, NY 14580
Chris
Job Details:
02/27/2025
Needs main pcb and also has faulty 240 volt 3 prong range outlet that an electrician would need to repair prior to oven repair. Left unit unplugged.
Estimate is approx 325.00 plus tax and shipping would be due on return.
No repair at this
We serviced a
frigidaire refrigerator
Near Webster, NY 14580
Chris
Job Details:
02/27/2025
Insulation is starting to fail behind ice room causing water lines freezer and cause icemaker issues. Unable to repair as it?s non repairable
We serviced a
Whirlpool Washer
Near Pittsford, NY 14534
Jose R
Job Details:
02/27/2025
Cx has a bad timer and door switch and would need to be replaced
We serviced a
samsung Refrigerator
Near Rochester, NY 14624
JK
Job Details:
02/27/2025
Icemaker frozen over and will need to be all replaced samsung does not have kit.customer will call samsung.
We serviced a
Whirlpool Dishwasher
Near Webster, NY 14580
Chris
Job Details:
02/27/2025
Needs at minimum main and ui harness - also a good chance electronics were damaged and will need to be replaced as well
No repair at this time
We serviced a
GE dishwasher
Near East Rochester, NY 14445
Jose R
Job Details:
02/27/2025
Cx had glass stuck in pump not allowing unit to drain and was leaking went ahead and cleaned out pump now unit is operating with in specs complete
We serviced a
Maytag Washer
Near Rochester, NY 14609
Cristian
Job Details:
02/27/2025
Replace capacitor tested unit working normal now
We serviced a
GE Refrigerator
Near Fairport, NY 14450
Tina
Job Details:
02/27/2025
customer felt that FF and FZ sections were too cold based off thermostats he had in the sections but i used my temp gun and the FZ is at -1? and the FF is at 39? which are both correct
We serviced a
GE Oven
Near Fairport, NY 14450
Tina
Job Details:
02/27/2025
bake element would not heat anymore so a new one was installed and oven is heating without issues
We serviced a
Whilrpool refrigerator
Near Macedon, NY 14502
Derek
Job Details:
02/27/2025
Needs a evap fan. She?s going to call whirlpool she?s under warranty.
We serviced a
GE dryer vent
Near Rochester, NY 14612
JK
Job Details:
02/27/2025
Vent is all new installed by vent wizards there no need to clean at this time.
We serviced a
Maytag Washer
Near Webster, NY 14580
Chris
Job Details:
02/27/2025
Washer had drive shaft/ gearbox play and is causing spin and off balance issues. No repair recommend.
Replaced dryer cycle thermostat and now getting proper temperatures
We serviced a
Samsung dryer
Near East Rochester, NY 14445
Tina
Job Details:
02/27/2025
Found power wire to heating element was disconnected. Reconnected and tested. Working properly.
We serviced a
Magic Chef WAsher
Near Pittsford, NY 14534
Tina
Job Details:
02/27/2025
When we took ge back of washer off and went to remove old inviter it was not stable in the spot and the connection had come loose. All connection were put back in and made sure they are stable then ran washer and it completed the cycle without issues.
We serviced a
frigidaire dishwasher
Near Webster, NY 14580
Chris
Job Details:
02/27/2025
Needs lower spray arm as it is cracked - customer to order and replace themselves
We serviced a
Amana washer
Near Fairport, NY 14450
Cristian
Job Details:
02/26/2025
Leak is coming from underneath The sinks pipe will need a plumber. I did a dryer vent cleaning and replace outside dryer vent cover
We serviced a
Frigidaire Refrigerator
Near Rochester, NY 14623
JK
Job Details:
02/26/2025
Ice tray full and with numerous door openings icemaker bell is knocking ice out of tray, no repair is available for that, adjusted fill tube to stop splash over in fill cup, ran and tested numerous times all is leak free and running good.
We serviced a
GE Refrigerator
Near Rochester, NY 14606
Jose R
Job Details:
02/26/2025
Cx condenser fan motor blade was not attached and causing unit to make a crazy noise went ahead and attached fan blade back on now unit is operating with in specs complete if having any issue would need fan motor
We serviced a
Mayatg Washer
Near Pittsford, NY 14534
Tina
Job Details:
02/26/2025
Put in service mode and had no codes. Ran through all cycles properly.
We serviced a
Ge dishwasher
Near Hilton, NY 14468
Chris
Job Details:
02/26/2025
Dishwasher needs new drain pump
Estimate is approx 190.00 additional due on return
Dryer needs timer estimate approx 235.00 additional due on return paid with Visa ***0261 02/26/25
We serviced a
Frigidaire Dishwasher
Near Hilton, NY 14468
Chris
Job Details:
02/26/2025
Replaced drain pump and unit is now draining and not overfilling
We serviced a
Maytag Washer
Near Rochester, NY 14606
JK
Job Details:
02/26/2025
Drain pump going bad and after awhile starts to leak alittle drain pump and belts will need to be changed. 02-26-25: Replaced drain pump and belts ran and tested all and all is leak free and draining and running good.
We serviced a
Whirlpool Washer
Near Ontario, NY 14519
Chris
Job Details:
02/26/2025
Replaced suspension rod kit as one rod was broken and another bent - leveled unit and appears ok
We serviced a
MAytag WAsher
Near Fairport, NY 14450
Derek
Job Details:
02/26/2025
Needs a new hub and tub bushing. It?s working good now.
We serviced a
whirlpool washer
Near Rochester, NY 14609
Jose D
Job Details:
02/26/2025
Theres a water trail coming from the back of the washer onsite. Not finding any water leaks comming from the washing machine after running a full quick cycle. The water tail behind the washer is on a upward slope, therefore water from the washer would not be able to reach those areas. Seems to be a possible plumbing or foundation issue that water is coming from. The washer checks out to be good. The dryer venting is in good shape.
We serviced a
GE Refrigerator
Near Webster, NY 14580
Chris
Job Details:
02/26/2025
Found faulty evap fan and frozen fz defrost drain. Replaced ff evap fan and cleared defrost drain
We serviced a
Ge Dishwasher
Near Irondequoit, NY 14622
Jose R
Job Details:
02/26/2025
Cx unit is leaking from circulation motor and would need to be replaced if wanting to get issue resolved
We serviced a
Whirlpool Refrigerator
Near Canandaigua, NY 14424
Derek
Job Details:
02/26/2025
There is a problem with the compressor it turns on for like 5 min then shuts off. I changed out the starter relay for a new one and it?s doing the same thing. The compressor is super hot to the tough and has a vibration. He?s going to call Whirlpool there?s a 5yr warranty on the sealed system. Which includes the compressor.
We serviced a
Frigidaire dishwasher
Near Fairport, NY 14450
Jose R
Job Details:
02/26/2025
Cx unit was leaking from valve making the ceiling to the basement leak went ahead and replaced valve now unit is operating with in specs complete
We serviced a
Whirlpool Dishwasher
Near Victor, NY 14564
Derek
Job Details:
02/26/2025
I replaced the drain pump it was locked.
We serviced a
Speed queen dryer
Near Webster, NY 14580
Chris
Job Details:
02/26/2025
Replaced heating element and verified proper temperature
We serviced a
GE Dishwasher
Near Fairport, NY 14450
Cristian
Job Details:
02/26/2025
Remove cap from garbage disposal causing unit not to drain cleaned out filter cleaned out spray arms. Everything?s working normal if customer calls back for not washing probably will recommend both spray arms
We serviced a
Whirlpool Dryer
Near Fairport, NY 14450
Jose R
Job Details:
02/26/2025
Did a dryer vent clean for customer also confirmed that everything on the dryer is working properly inform Cx on Manuel settings and sensor settings will run multiple loads and will educate us on how it?s going complete
We serviced a
frigidaire refrigerator
Near Fairport, NY 14450
Jose R
Job Details:
02/26/2025
Cx water line was leaking went ahead and removed the extra line and just ran copper water line straight to the unit now unit is operating with in specs complete
We serviced a
GE Washer
Near Brockport, NY 14420
Cristian
Job Details:
02/26/2025
There was a sock stuck in the drain pump causing unit not to spin. Remove socks tested unit spins normal now.
We serviced a
LG Washer
Near Victor, NY 14564
Derek
Job Details:
02/26/2025
The detergent tray is over filling with water and flooding out onto the floor. I filled the washer a number of times with not issues. If it does it again it may neeed a new water valve
We serviced a
Ge Refrigerator
Near Hilton, NY 14468
JK
Job Details:
02/26/2025
Drain clogged drain again cleared all is draining good.
We serviced a
Speed queen dryer
Near Webster, NY 14580
Cristian
Job Details:
02/26/2025
Repalce kit # tested unit working normal now
We serviced a
LG Range
Near Henrietta, NY 14467
Jose R
Job Details:
02/25/2025
Cx had a bad igniter was providing voltage but not turning on went ahead and replaced igniter now unit is operating with in specs complete
We serviced a
Whirlpool dryer
Near Penfield, NY 14526
Tina
Job Details:
02/25/2025
Dryer would not heat the back was removed and all components were rated and the thermal fuse was blown, thermal kit was installed and the dryer was ran and is producing heat bu not a lot of air was coming out of vent so the blow wheel housing was removed and it was completely clogged preventing air flow. That was cleaned up and the dryer is now running without issues.
We serviced a
Samsung dryer
Near Webster, NY 14580
Cristian
Job Details:
02/25/2025
Ran unit multiple times didn?t see no issues. Did short vent cleaning on dryer