Service History 11 - Register Appliance Service

We serviced a

Speed Queen washer

Near Penfield, NY 14526

Derek

Job Details: 01/19/2023

I replaced the after inlet valve and he washer stopped dripping. Ran and tests no more drips into the tub.

We serviced a

Whirlpool Dryer

Near Perinton, NY 14450

Tanner

Job Details: 01/19/2023

Complaint of noise from dryer when in use and not in use. Not in use noise is ticking from timer motor. This noise is normal when timer not in off position. Ran unit and debris in vent is heard. Removed a screw from blower housing. Customer states dryer was not used since last service call. Cleared debris with no service as a courtesy due to proximity of last call. Customer advised venting still testing poorly and this can cause debris build up and is a fire hazard. Customer to follow up with building maintenance.customer advised maintenance can speak with me if they have any questions.

We serviced a

kitchen aid dishwasher

Near Penfield, NY 14526

Derek

Job Details: 01/19/2023

I replaced the drain pump the fan was loose and the pump was grinding badly. I replaced the pump filled and drained the dishwasher 3 times to make sure it was working. The dishwasher sounds good doesn?t seem to have any other issues.

We serviced a

Frigidaire Oven

Near Williamson, NY 14589

Chris

Job Details: 01/19/2023

Appears that one of the igniter connections was loose, tightened and unit lights, heats and cycles at multiple temps Igniter takes 30-60 seconds to ignite after start is pressed

We serviced a

Frigidaire washer

Near Rochester, NY 14615

Cristian

Job Details: 01/19/2023

Didn?t see no leaks coming from unit

We serviced a

GE oven

Near Farmington, NY 14425

Derek

Job Details: 01/18/2023

Temp probe errors. Replaced the probe and tested the oven and it seems to be bakin accurately at the assigned temp.

We serviced a

unsure garbage disposal

Near Pittsford, NY 14534

Chris

Job Details: 01/18/2023

Installed new 1/2hp disposal

We serviced a

Whirlpool Dryer

Near Webster, NY 14580

Cristian

Job Details: 01/18/2023

Nothing is wrong with the dryer it?s normal operation

We serviced a

GE dishwasher

Near Pittsford, NY 14534

Tanner

Job Details: 01/18/2023

Installed new UI. Programmed personality. Installed ACU. Tested unit via normal wash and unit testing good.

We serviced a

Samsung Stove

Model s/n 0eqj7dak202914l

Near Webster, NY 14580

Cristian

Job Details: 01/18/2023

Replace terminal block and 3 prom power cord

We serviced a

N/A Washer/Dryer

Near Rochester, NY 14604

Job Details: 01/18/2023

Washer in unit 414 will need a washer motor. Washer 1: RPS sensor bad replaced tested all is working good. Washer 2: complaint was leak ran and tested for leaks had debri stuck in door cleared ran and tested all is running good. Washer 3: Drain pump bad replaced ran and tested for leaks all is leak free and running good. Washer 4: RPS sensor bad replaced tested all is running good.

We serviced a

kitchen aid oven

Near Webster, NY 14580

Chris

Job Details: 01/18/2023

Has communication error and calibration is off, shuts heat off before set temps are reached needs electronics and recommend temp sensor W11093254 W11179310 W10859573

We serviced a

GE dishwasher

Near Pittsford, NY 14534

Chris

Job Details: 01/18/2023

Replaced wash pump assy

We serviced a

Samsung oven

Near Canandaigua, NY 14424

Derek

Job Details: 01/18/2023

Needs a new pcb and the element for the convection element. Tested the broil after the board was replaced and it is working. The convection is also working. The element has a crack in it. All tested fine.

We serviced a

Whirlpool washer

Near Webster, NY 14580

Tanner

Job Details: 01/18/2023

Complaint of noise during use. Ran auto diagnostic and agitator is slipping. Removed agitator, and found agitator is stripped. Inspected tines on gear case and tines are good. Customer researching all options and will call back if they opt for repair.

We serviced a

frigidaire dishwasher

Near Rochester, NY 14610

Cristian

Job Details: 01/18/2023

Replace display

We serviced a

Whirlpool Dryer

Near Rochester, NY 14618

Derek

Job Details: 01/18/2023

Replaced the tstat and high limit. It still wasn?t running right so I installed a cycling thermostat. I ran and tested for 4 cycles and it?s gettin to the right temps now. I also pulled the dryer apart and cleaned it out .

We serviced a

MAYTAG washer

Near Ontario, NY 14519

Chris

Job Details: 01/18/2023

Replaced speed and shift actuator

We serviced a

Samsung refrigerator

Near Spencerport, NY 14559

Job Details: 01/18/2023

Refrigerator evap cover with fan and temp sensor will need to be replaced. 01/18 Replaced evap cover and temp sensor also extended the defrost cycle

We serviced a

Frigidaire refrigerator

Near Rochester, NY 14617

Tanner

Job Details: 01/18/2023

Complaint of warm FF. Measured 54 degrees in FF -10 in FZ. Opened FZ and Evap fan not running. Confirmed 120 VAC to Evap fan. Replaced fan. Steamed ice build up. Tested unit and unit tested good.

We serviced a

GE refrigerator

Near Penfield, NY 14526

Cristian

Job Details: 01/18/2023

Replace control board and display board

We serviced a

Maytag Dryer

Near Pittsford, NY 14534

Chris

Job Details: 01/18/2023

Replaced blower wheel and cleaned exterior vent fixture. Soffit exit exhaust recommend vent wizard

We serviced a

lg dryer

Near Victor, NY 14564

Derek

Job Details: 01/18/2023

Installed a dryer maintenance kit. sensors seem to be alright and test fine dryer vent might be dirty but it runs under the deck.

We serviced a

Kenmore Oven

Near Rochester, NY 14626

Cristian

Job Details: 01/18/2023

Replace igniter

We serviced a

Samsung Dishwasher

Near Pittsford, NY 14534

Cristian

Job Details: 01/18/2023

01/18/2023 03:27 pm by Cristian Ayala Didn?t see any leak but definitely there a leak coming down before I showed up possibly from sump will recommend Sump assembly DD82-01602A Sump seal DD81-02273A

We serviced a

Bosch dishwasher

Near Churchville, NY 14428

Job Details: 01/18/2023

Ran and drained dishwasher and can find no leaks machine is level and running and draining good.

We serviced a

Whirlpool Dryer

Near Rochester, NY 14625

Derek

Job Details: 01/18/2023

I cleaned the dryer vent. I also cleaned out the air intake and blower housing for the fan.

We serviced a

LG washer

Near Victor, NY 14564

Derek

Job Details: 01/17/2023

Removed the lid and found the bleach dispenser wasn?t attached to the tub ring. So when the washer adds water to the dispenser it was leaking down he front of the washer. I put the dispenser back on and tested. It seems to be working good I didn?t see any leaks after he repair.

We serviced a

GE refrigerator

Near Rochester, NY 14612

Cristian

Job Details: 01/17/2023

Cleaned out little frost and did a software update

We serviced a

Whirlpool Washer

Near Rochester, NY 14625

Cristian

Job Details: 01/17/2023

Sock stuck between inner and outer tub avoiding it to spin done

We serviced a

Samsung washer

Near Webster, NY 14580

Chris

Job Details: 01/17/2023

Replaced door lock and electronics and tests ok

We serviced a

Bosch dishwasher

Near Penfield, NY 14526

Chris

Job Details: 01/17/2023

Called on way left vm with txt Rang bell and knocked -dogs barking but no one came to door 910-915 am

We serviced a

Samsung refrigerator

Near Rochester, NY 14618

Chris

Job Details: 01/17/2023

Needs ice maker , handle and drain parts Estimate is almost 700 just for parts No repair at this time Wires were cut in freezer prior to our arrival may not recommend be worth fixing and may be additional issues after known repairs are done

We serviced a

Frigidaire oven

Near Pittsford, NY 14534

Chris

Job Details: 01/17/2023

Was able to get door open Found no power to lock motor from EOC EOC is NLA so we are unable to repair Recommend motor in case there was a short or intermittent issue that caused failure

We serviced a

Kenmore washer

Near Rochester, NY 14612

Alex L

Job Details: 01/17/2023

Installed actuator. Machine agitates and spins.

We serviced a

Frigidaire refrigerator

Near Penfield, NY 14526

Cristian

Job Details: 01/17/2023

Levels unit and cleaned out drain plug

We serviced a

Whirlpool dishwasher

Near Webster, NY 14580

Chris

Job Details: 01/17/2023

Replaced sump and pump assembly

We serviced a

Kenmore washer

Near Pittsford, NY 14534

Job Details: 01/17/2023

Washer will need new Main PCB and motor/Stator to repair cost is not worth machine age customer will replace.

We serviced a

Bosch dishwasher

Near Rochester, NY 14625

Cristian

Job Details: 01/17/2023

Replace door spring kit

We serviced a

Whirlpool Dryer

Near Rochester, NY 14624

Job Details: 01/17/2023

Cleaned dryer vent checked all joints and all secure vent is clean and blowing good.

We serviced a

samsung refrigerator

Near Hilton, NY 14468

Cristian

Job Details: 01/17/2023

39 c error code replace icemaker I have in stock Da97-15217d

We serviced a

N/A oven

Near Rochester, NY 14607

Job Details: 01/17/2023

Bake igniter bad replaced ran and tested all is working good.

We serviced a

MAYTAG/Kenmore Washer/Dryer

Near Pittsford, NY 14534

Derek

Job Details: 01/17/2023

W10822553 Shock absorbers needed told 325 to repair washer. Couldn?t find anything wrong with the dryer user error

We serviced a

kenmore microwave

Near Pittsford, NY 14534

Chris

Job Details: 01/17/2023

Replaced mag on built in oven combo and checks ok

We serviced a

Bosch dishwasher

Near Rochester, NY 14619

Job Details: 01/17/2023

Drain pump bezel not properly installed reinstalled cleaned debri from sump ran and tested drain and all is draining good.

We serviced a

samsung microwave

Near Macedon, NY 14502

Chris

Job Details: 01/17/2023

Replaced mag and diode Hv transformer is making noise and getting very hot Unit heats but looks like transformer is cause of mag failure

We serviced a

GE washer

Near Pittsford, NY 14534

Derek

Job Details: 01/17/2023

The drive motor has an inverter board that is built into it. The inverter computer board is throwing a lid lock code. The lid lock is working fine. When the lid is open he machine. It?s going to be $400 for the motor plus labor and everything. The cost of repair is going to $665 I suggest going with a whirlpool brand washer top load which is Amana maytag kitchen aid or roper. Lg top load is also ok of a machine. No Samsung or GE

We serviced a

samsung washer

Near Farmington, NY 14425

Derek

Job Details: 01/16/2023

The unit will fill with water and drain that is it. It doesn?t wash or spin the clothes. The basket doesn?t move. I went into diagnostic mode and found a few error codes. 3c2 error is the main one that is a computer error. There were a couple of dc unbalanced codes. There was also a u6 code for machine speed error. The machine is going to need a new inverter pcb board and a new speed sensor. I order to get the basket to move. It may need more parts for the out of balance codes. I cannot tell without the machine fully running.

We serviced a

Samsung Dryer

Near Fairport, NY 14450

Tanner

Job Details: 01/16/2023

Complaint of dryer ending cycle early. Vent tested unit and unit test poorly. Opened unit and found signs of dryer fire. Harness on dry sensor connector has some copper showing. Repaired harness. Tested unit and unit tested good. Dry sensor circuit shorting to ground causing short auto dry. Customer advised poor ventilation can cause dryer fires. Customer advised dryer is a fire hazard and vent must be serviced. Venting managed by property maintenance. Dryer harness is not available to order. Customer to reach manufacturer if issue persists.

We serviced a

frigidaire dishwasher

Near Rochester, NY 14617

Job Details: 01/16/2023

Sump motor was clogged with plastic cleared all cleaned sump ran and tested all is working good.

We serviced a

Frigidaire dishwasher

Near Fairport, NY 14450

Alex L

Job Details: 01/16/2023

Replaced user interface board

We serviced a

Bosch dishwasher

Near Pittsford, NY 14534

Tanner

Job Details: 01/16/2023

Microwave- door open indicator. Light is on even when door is closed. Replaced monitor switch assembly. Tested unit and unit tested good. Dishwasher- E15 overflow. Unit dripping from inlet. Replaced inlet. Tested unit and unit tested good.

We serviced a

whirlpool dryer

Near Brockport, NY 14420

Job Details: 01/16/2023

Dryer thermal cutoff blown replaced as kit ran and tested temperatures all is correct and withing specs.

We serviced a

Whirlpool refrigerator

Near Penfield, NY 14526

Chris

Job Details: 01/16/2023

Replaced cold control under warranty Model er2chmxpl04 Serial eu0714232

We serviced a

GE Refrigerator

Near Penfield, NY 14526

Chris

Job Details: 01/16/2023

Unit not defrosting very poor technical documentation on this unit Defrost heater reads 35 ohms Recommend trying defrost thermistor advised customer if problem persists recommend board and heater at additional charge and unit will need to be turned off for 24 hours before part install

We serviced a

Whirlpool washer

Near Ontario, NY 14519

Chris

Job Details: 01/16/2023

Replaced motor capacitor and unit agitates and spins

We serviced a

Samsung Dryer

Near Victor, NY 14564

Derek

Job Details: 01/16/2023

Replaced the belt and the broken belt tensioner. Fixed the vent in he back it wasn?t connected properly. Also cleaned the dryer ven.

We serviced a

Whirlpool Dryer

Near Penfield, NY 14526

Alex L

Job Details: 01/16/2023

Replaced dryer vent

We serviced a

GE washer

Near Spencerport, NY 14559

Job Details: 01/16/2023

Gearcase bearing going bad and causing drag on motor sensor causing it not to spin at full speed with load gearcase will need to be replaced recommend to replace machine.

We serviced a

Whirlpool refrigerator

Near Victor, NY 14564

Tanner

Job Details: 01/16/2023

Complaint if no ice. Measured 37 in FF 2 in FZ. Confirmed 120VAC to TH circuit. IM only works when TH is jumped. TH circuit open in IM. Needs new IM . Replaced IM. Jumped TH and confirmed harvest and fill. Customer advised to toss first batch of ice.

We serviced a

Samsung refrigerator

Near Rochester, NY 14609

Cristian

Job Details: 01/16/2023

01/16/2023 11:47 am by Cristian Ayala Unit did have a ice build around the drain plug but I don?t think that will cause no cooling in the fridge fan is good heater is good I tested unit fridge is getting cold damper was staying open if customer calles back will Recommend Damper ADJ73712910 out of stock dod explain to customer parts not a available Control board EBR77042535 out of stock

We serviced a

samsung washer

Near Penfield, NY 14526

Tanner

Job Details: 01/16/2023

Unit not spinning, inspected under and found wire broken from capacitor again. Customer states son fixed after we had fixed it last year. Spliced new connector. Unit now spins but not properly. There is non oem harness spliced into oem harness, unsure if performed by us or customer. Unit not reaching top speed. Circuit may be faulty due to excess splices. Would need new capacitor/harness to rule out. Waived labor on Splice repair per AP. Service call only. Customer to replace machine due to cost of repair and dissatisfaction with machine.

We serviced a

Kenmore washer

Near Rochester, NY 14626

Cristian

Job Details: 01/16/2023

Customer stated on spin unit banging around really loud going to run a rinse and spin with towel to confirm any noise Advice customer send a video of the noise still happing I believe this was a leveling issue didn?t get no noise or see any issue .

We serviced a

Kenmore Washer

Near Rochester, NY 14618

Alex L

Job Details: 01/16/2023

Replaced inlet valve on washer and cleaned dryer vent

We serviced a

GE Stove

Near East Rochester, NY 14445

Chris

Job Details: 01/16/2023

Replaced oven cavity bulb , right burner indicator light flickers est approx 88.00 plus tax due to replace No repair at this time

We serviced a

samsung washer

Near Rochester, NY 14615

Job Details: 01/16/2023

Washer clutch broken and will need new clutch and motor stator parts listed. Washer Clutch: DC97-18439A Stator/Motor: DC93-00236C

We serviced a

maytag washer

Near Rochester, NY 14612

Job Details: 01/16/2023

Drain pump clogged with debri cleared all and all is draining good ran and tested all is leak free.

We serviced a

Samsung Dryer

Near Victor, NY 14564

Derek

Job Details: 01/16/2023

The dryer is fairly new and I didn?t see much lint inside. After 5 min of running it said to check vent for better performance on the lcd screen. I put the dryer on times dry and checked. The louvers for the outside vent were not opening. I ran my brush and cleaned the vent out it was really dirty. I went back in and put the dryer back on and tested again. No more dryer performance code. I ran the washer and didn?t find much going on with it. The customer stated it would bang against the wall on spin cycle. It was out of balance with no load so I leveled the washing machine and tested the spin cycle. The washer is fairly newer and had only an unbalanced load fault code stored in it.

We serviced a

MAYTAG dishwasher

Near Pittsford, NY 14534

Alex L

Job Details: 01/16/2023

Noise coming from wash pump. Customer needs 6-919922. 6-919539 Customer declined repair

We serviced a

Whirlpool Dryer

Near Irondequoit, NY 14617

Alex L

Job Details: 01/13/2023

Heating element blown along with thermals. Replaced heating element and thermals

We serviced a

Amana Dryer

Near Farmington, NY 14425

Derek

Job Details: 01/13/2023

Found the wiring was burnt up at the board and the board was burned up. He wiring harness is nla. Cannot fix dishwasher at this time. Also had mice droppings.

We serviced a

Kitchen aid dishwasher

Near Irondequoit, NY 14617

Alex L

Job Details: 01/13/2023

LE error code indicates that the motor is locked, possibly due to a heavy wash load. Machine throws error code with no laundry in machine Customer needs 4417EA1002Y AHL72914402 Customer declined repair

We serviced a

LG washer

Near Irondequoit, NY 14617

Job Details: 01/13/2023

Dryer had flash over fire and burnt some wires instructed customer to replace dryer due to damage to components and wires, instructed customer to not use dryer due to safety.

We serviced a

Whirlpool Dryer

Near Webster, NY 14580

Cristian

Job Details: 01/13/2023

Drain issue error cleaned out filter and told customer about how to clean filter unit is draining and working now Cleaned out dryer and vent

We serviced a

N/A washer

Near Rochester, NY 14610

Cristian

Job Details: 01/13/2023

Replace door switch

We serviced a

Frigidaire dishwasher

Near Pittsford, NY 14534

Chris

Job Details: 01/13/2023

Replaced icemaker and ice room seal Seal should help with ice build up on door but some ice / frost is common and normal on these fridges

We serviced a

kenmore Refrigerator

Near Webster, NY 14580

Chris

Job Details: 01/13/2023

Dryer is built in had to pull washer and disconnect to remove dryer for serviceability Replaced maintenance kit and vent and checks ok

We serviced a

Kenmore Dryer

Near Rochester, NY 14620

Alex L

Job Details: 01/13/2023

Reseated connector for wetness sensor. Machine operates as designed.

We serviced a

maytag dryer

Near Canandaigua, NY 14424

Derek

Job Details: 01/13/2023

Water inlet valve needed. Replaced and tested it?s not over flowing the dispensers anymore.

We serviced a

Whirlpool Washer

Near Penfield, NY 14526

Chris

Job Details: 01/13/2023

Needs electronics no repair at this time Estimate approx 360 plus tax due

We serviced a

GE dishwasher

Near Rochester, NY 14607

Job Details: 01/13/2023

Dishwasher will need main pcb and user interface and both parts are NLA, washer needed cold water turned on in basement, turned on tested all is working good. Garbage disposal had screw stuck in it removed and reset all is running good.

We serviced a

samsung refrigerator

Near Rochester, NY 14624

Cristian

Job Details: 01/13/2023

Need ice maker kit DA82-02701A Epoxy DA81-05595A Ice tray DA97-14474C RF26J7500SR/AA S/N : 0AF84BBK100498T

We serviced a

Samsung refrigerator

Near Rochester, NY 14624

Job Details: 01/13/2023

Refrigerator evap fan and thermostat will need to be replaced. 01-13-23: Replaced refrigerator evap cover and thermostats ran and tested all is running and working good.

We serviced a

maytag dryer

Near East Rochester, NY 14445

Derek

Job Details: 01/13/2023

It needs belt tensioner and the arm bot are worn and very loose making a lot of noise. Installed a new blower fan.

We serviced a

Whirlpool Dryer/washer

Near Pittsford, NY 14534

Alex L

Job Details: 01/13/2023

Replaced water spout on washer and maintenance kit on dryer

We serviced a

Frigidaire refrigerator

Near Rochester, NY 14618

Cristian

Job Details: 01/13/2023

Customer issue was water was not coming out customer stated he unplugged unit for 24 hours and now water is working did notice that the drain plug was blocked I cleaned drain plug .

We serviced a

Whirlpool Dryer

Near Ontario, NY 14519

Chris

Job Details: 01/13/2023

Replaced idler pulley and checks ok

We serviced a

Frigidaire refrigerator

Near Pittsford, NY 14534

Chris

Job Details: 01/13/2023

Replaced defrost term and defrost heater assy

We serviced a

GE refrigerator

Near Rochester, NY 14623

Job Details: 01/13/2023

Filter manifold will need to be replaced. 01-13-23: Replaced filter housing ran and tested for leaks all is leak free and dispensing good.

We serviced a

Whirlpool refrigerator

Near Webster, NY 14580

Chris

Job Details: 01/13/2023

Control not staying on set temps and possible intermittent warm ff temps Recommend interface and ff air damper assy Unit to temp apon arrival

We serviced a

Samsung washer

Near Rochester, NY 14609

Chris

Job Details: 01/13/2023

Cleaned drain trap advised to check pockets and avoid items with lots of hair

We serviced a

Whirlpool refrigerator

Near Rochester, NY 14618

Job Details: 01/12/2023

Freezer drain clogged due to food buildup cleared all is draining good.

We serviced a

Samsung washer

Near Rochester, NY 14607

Alex L

Job Details: 01/12/2023

Replaced door lock and ran diagnostics. No fault codes. Machine fills drains and spins. Did notice some suds in tub will running diagnostics

We serviced a

MAYTAG washer

Near Webster, NY 14580

Cristian

Job Details: 01/12/2023

01/12/2023 05:07 pm by Cristian Ayala Customer issue that sometime then touch pad don?t work when you press by finger or the display turn dial won?t work when you spin by hand they would have to onplug it to have it work sometimes will recommend Display W11135393 $330 Mother board W11429620 $300 -20 shipping and 100 labor

We serviced a

Samsung oven

Near Rochester, NY 14621

Alex L

Job Details: 01/12/2023

2.75 amps from igniter. Stripped screw on front of burner tube. Unable to remove. Unable to do repair at this time

We serviced a

GE dishwasher

Near Rochester, NY 14607

Job Details: 01/12/2023

Dishwasher needs more parts than it is worth customer will replace.

We serviced a

Whirlpool refrigerator

Near Pittsford, NY 14534

Chris

Job Details: 01/12/2023

Ice maker was left on and water supply was turned off caused fill tube to freeze Cleared and ice maker fills Recommend customer keep an eye on it next several days If problem returns needs icemaker and inlet Est approx 295 plus tax due

We serviced a

GE dishwasher

Near Rochester, NY 14616

Job Details: 01/12/2023

Dishwasher is hitting on cabinet all is level and installed correctly customer will need to trim side spacer of cabinet if problem comes back.

We serviced a

Samsung washer

Near Henrietta, NY 14467

Job Details: 01/12/2023

Washer needs more parts than worth fixing customer will replace, dryer heating element bad replaced ran and tested all is heating and running good, vacuumed inside all is clean see docs

We serviced a

Kitchen Aid Oven

Near Rochester, NY 14618

Derek

Job Details: 01/12/2023

Going to need he oven cart double wall oven cooling blower fan is whining. This unit has two blower cooling fans the lower one was the bad one and making all the noise.

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