We serviced a
maytag refrigerator
Near Rochester, New York 14624
JK
Job Details:
03/27/2025
Customer had power outage around time for icemaker to stop working it has corrected itself and all is working normal. Bottom selling rails will need to be replaced due to hinge broken and deli drawer cover.
03-27-25: Replaced drawer slides and cover tested all and all is working good.
We serviced a
Whirlpool Washer
Near Ontario, New York 14519
Derek
Job Details:
03/26/2025
Has an f3-e1 error code it?s running the drain pump all the time. It?s going to need a new main board there is a service bulletin s153eb they will cover the repair under warranty. He needs to call whirlpool pn# 866-698-2538 part# W11578565 control board.
We serviced a
LG dryer
Near Rochester, New York 14606
Jose D
Job Details:
03/26/2025
The high limit thermostat fuse failed the continuity test. The fuse will need to be replaced. I replaced the fuse ran and tested, the dryer now has heat and is working properly. I also replaced the venting.
We serviced a
LG Washer
Near Rochester, New York 14626
Dennis
Job Details:
03/26/2025
Washer was leaking from front of machine. Cleaned and vacuumed out the filter. Cleaned the drain hole by the door boot it was plugged. Ran washer through a quick cycle. Doesn?t leak at all now.
We serviced a
Frigidaire refrigerator
Near Victor, New York 14564
Derek
Job Details:
03/26/2025
I changed the water valve that was broken last time. Ice maker still isn?t making ice it?s not return to home and won?t fill. New ice maker installed now it?s a waiting game. 24-48jrs for cubes
We serviced a
Amana Washer
Near East Rochester, New York 14445
Derek
Job Details:
03/26/2025
Long fill time was the error code that came up. The cold water was trickling in. It seems better now with a new inlet valve. He also says it down at always drain. No codes for long drain times no problems draining the 5 or so times I tried it.
We serviced a
Speed Queen Dryer
Near Penfield, New York 14526
Cristian
Job Details:
03/26/2025
Cleaned out dryer vent short run
We serviced a
LG Washer
Near Fairport, New York 14450
Tina
Job Details:
03/26/2025
Washer had a PE error and was full of water, I drained most the water out and changed out the water sensor and then was able to put it in spin to get rest of water out, then changed out the water lines for the stainless. Washer is working without issue.
We serviced a
GE washer
Near Pittsford, New York 14534
Dennis
Job Details:
03/26/2025
Front load washer was slow at draining and cloths were still wet. Put in service mode and it did drain just slowly so filter was removed and it was completely packed which prevented waster to drain properly. After filter was cleaned a load washer washed and it draining without issues.
We serviced a
LG Refrigerator
Near Fairport, New York 14450
Derek
Job Details:
03/26/2025
There is a sealed system issue. There is no coolant or low coolant in the fridge. Only 50 degrees in the fridge section.
We serviced a
frigidaire dryer
Near Webster, New York 14580
Tina
Job Details:
03/26/2025
customer had already replaced element and sensors and they all test good a new board is needed but customer things due to age and cost he is going to get a new one
We serviced a
GE washer
Near Spencerport, New York 14559
Jose D
Job Details:
03/26/2025
The lid switch doesn't always activate when closing the door, the lid switch is faulty and will need to be replaced. The agitator wash dogs are also worn down, and will need to be replaced. I replaced both parts, ran and tested, the washer lid switch and the agitator are now working properly.
We serviced a
Kenmore oven
Near Pittsford, New York 14534
Tina
Job Details:
03/26/2025
Oven was taking over 40 min to get to temp, I tested igniter and it was only pulling 2.6AMPS, a new igniter was installed and is pulling over 3.3 AMPS and heating without issues.
We serviced a
Amana Washer
Near Penfield, New York 14526
JK
Job Details:
03/26/2025
Washer transmission bearings bad and locked up and broke the belt all parts are NLA except belt.
Nothing in dryer vent to clean it is fully clean no need to do.
We serviced a
frigidaire refrigerator
Near Fairport, New York 14450
Tina
Job Details:
03/26/2025
plastic water line was cracked. i clipped line and put new compression fitting on and there is no more leak
We serviced a
Whirlpool Refrigerator
Near Fairport, New York 14450
Derek
Job Details:
03/26/2025
The arm for the ice maker had detached and the icemaker won?t stop making cubes. I put the arm back in the ice maker and it seems to be fine now.
We serviced a
Samsung Refrigerator
Near Rochester, New York 14609
Jose R
Job Details:
03/26/2025
Cx stated that the noise was coming from condenser fan and was not able to replicate issue while on site will replace part and see how u it is operating complete
We serviced a
Electrolux Dryer
Near Rochester, New York 14606
JK
Job Details:
03/26/2025
Ran dryer all temps are within specs, lent filter clogged, cleaned and cleared ran again temperatures are running better and moisture is able to be removed from dryer. Dryer squeaking is caused by the roller wheels going bad will need full kit.
We serviced a
Frigidaire Oven
Near Rochester, New York 14624
JK
Job Details:
03/26/2025
Unit will need main control board and Overlay and all parts are NLA due to being 26 years old.
We serviced a
Whirlpool Washer
Near Rochester, New York 14612
Jose D
Job Details:
03/26/2025
Water is leaking from the washer water hose. The water hoses will need to be replaced. I replaced the water hoses, ran and tested, no more visible leaks on site.
We serviced a
GE stove
Near Rochester, New York 14606
Cristian
Job Details:
03/26/2025
Replace drain line for dishwasher tested unit no leaks will come back to fix stove
We serviced a
Kenmore Refrigerator
Near Penfield, New York 14526
Tina
Job Details:
03/26/2025
refrigerator has a leak in it and a block of ice in the FZ section so customer is going to look for a new one.
12? vent cleaning done
We serviced a
Whirlpool refrigerator
Near Webster, New York 14580
Cristian
Job Details:
03/26/2025
Replace jazz board on the refrigerator wait 24 hours from proper cooling
Replaced drain pump assembly on the washer and draining normal now
We serviced a
GE Stove
Near Macedon, New York 14502
Derek
Job Details:
03/24/2025
The touch screen reset it self after I unplugged it. I tested it and ran it up to 350 it?s working. I checks to see if the touch panel is available. Most parts are obsolete for this unit. It?s 22 yrs old.
We serviced a
Whirlpool Dishwasher
Near Hilton, New York 14468
JK
Job Details:
03/24/2025
Ran dishwasher through full service mode and can find no leaks.
We serviced a
WHIRLPOOL DRYER
Near Fairport, New York 14450
Dennis
Job Details:
03/24/2025
Dryer sounded perfectly fine. The complaint was a loud squealing that I couldn?t duplicate.
We serviced a
Kenmore refrigerator
Near Rochester, New York 14624
Jose R
Job Details:
03/24/2025
Cx has a bad compressor and will need to start exploring there options on a new unit complete
We serviced a
LG Refrigerator
Near Pittsford, New York 14534
Derek
Job Details:
03/24/2025
Looks like the new fan installed is defective.
We serviced a
Maytag washer
Near Pittsford, New York 14534
Tina
Job Details:
03/24/2025
Cleaned out orifice on all burners and they are working without issues.
Washer is working but had a stuck key error so if it happens again part number will be in notes.
We serviced a
Whirlpool Oven
Near Fairport, New York 14450
JK
Job Details:
03/24/2025
Ran oven to set temperature of 350? on heat cycle temperature on preheat ran to 378? on shutdown temp went down to 337? allowed oven to cycle out for testing parameters all is within factory +-30? on heating and cool down, ohm reading on thermostat are within specs sheet values.
We serviced a
Kenmore dishwasher
Near Pittsford, New York 14534
Derek
Job Details:
03/24/2025
W10854221 Needs a new computer board. 500 to repair. He?s goin to discuss right the wife.
We serviced a
frigidaire dishwasher
Near Ontario, New York 14519
Chris
Job Details:
03/24/2025
Found small piece of plastic that had melted to element - removed and unable to find any other smell issues. Wash pump does show signs of getting worn out as it makes noise when starting / stopping to alternate spray arms - no farther repair at this time
We serviced a
Samsung Dryer
Near Pittsford, New York 14534
Jose R
Job Details:
03/24/2025
Went ahead and replaced heating element and maintenance kit now unit is operating with in specs complete
We serviced a
Maytag Dryer
Near Webster, New York 14580
Chris
Job Details:
03/24/2025
Removed plastic debris and checks ok
We serviced a
GE Refrigerator
Near Pittsford, New York 14534
Derek
Job Details:
03/24/2025
Water leak coming from inside the door. Also the defrost drip tray is leaking. 20yrs old not wort fixing.
We serviced a
Maytag Washer
Near Webster, New York 14580
Chris
Job Details:
03/24/2025
Replaced pump, belt kit and injector sleeve - tested unit and checks ok
We serviced a
Ge dishwasher
Near Fairport, New York 14450
Tina
Job Details:
03/24/2025
dishwasher would drain but not fill, i swapped out pressure sensor and it started working right away. i also did a firmware update.
We serviced a
Kenmore washer
Near Irondequoit, New York 14609
Jose D
Job Details:
03/24/2025
Standing water on site. The door switch is damaged and will need to be replaced. The agitator wash dogs are also damaged. I replaced both the lid switch and the wash dogs, ran and tested, the washer now spins and drains. The washer is now working properly.
We serviced a
LG Refrigerator
Near Webster, New York 14580
Chris
Job Details:
03/24/2025
Replaced new inlet valve assembly and verified proper operation- checks ok
We serviced a
Lg oven
Near Fairport, New York 14450
Dennis
Job Details:
03/24/2025
Customer opted to not do anything with the oven. The washing machine needed new agitator dogs. Replaced and its now working properly.
We serviced a
lg Refrigerator
Near Webster, New York 14580
Cristian
Job Details:
03/24/2025
Getting the 120 volts to compressor but compressor is not running will recommend to get lg to check on compressor
We serviced a
Amana dryer
Near Fairport, New York 14450
Tina
Job Details:
03/24/2025
dryer was not heating components were tested and the element was bad so a new kit was installed with thermal fuse and dryer is heating without issues
dryer vent cleaning was done
We serviced a
Maytag Washer
Near Rochester, New York 14606
Jose D
Job Details:
03/24/2025
The washer is making a buzzing sound on site, and won't agitate or spin. The washers compacitor is blown, and will need to be replaced. I replaced the compacitor, ran and tested, the washer now goes into a cycle and agitates and spins correctly.
We serviced a
Kenmore Washer
Near Le Roy, New York 14482
JK
Job Details:
03/24/2025
Washer suspension spring broken and will need to be replaced along with shocks.
We serviced a
Maytag Dryer
Near Webster, New York 14580
Chris
Job Details:
03/24/2025
Cleaned vent from exterior vent fixture with drill attachment.
We serviced a
LG Refrigerator
Near Pittsford, New York 14534
Derek
Job Details:
03/24/2025
Has a sealed system issue. The evap cooling fins have hardly any frost on them. Just enough cooling to keep the fridge warm everything in the freezer is starting to soften up. Going to look at new units.
We serviced a
Whirlpool Washer
Near Fairport, New York 14450
Tina
Job Details:
03/24/2025
washer drain pump would not stop running and had a water pressure error code, i replaced the pressure sensor and it started working without issue then about 8min in it threw the same error code. washer needs a new board. they think they are going to get a new washer but part number is in notes if they decide to fix
We serviced a
Maytag Dishwasher
Near Webster, New York 14580
Chris
Job Details:
03/24/2025
Unable to duplicate leak - best guess is water inlet valve assy. Estimate approx 150 plus tax due on return - no repair at this time
We serviced a
LG Dryer
Near Webster, New York 14580
Cristian
Job Details:
03/24/2025
Will recommend new control board with new thermostat. Customer would think about the repair.
We serviced a
Samsung Dryer
Near Pittsford, New York 14534
Tina
Job Details:
03/24/2025
belt broke so a new one was installed and dryer is working without issues
We serviced a
maytag wahser
Near Penfield, New York 14526
Chris
Job Details:
03/24/2025
Needs new lid and also recommend updated hinges estimate would be approx 485-495.00 plus tax and shipping due on return if repaired - no repair at this time
We serviced a
GE Refrigerator
Near Rochester, New York 14606
JK
Job Details:
03/24/2025
Defrost timer bad and not advancing into defrost mode along with defrost thermostat and parts are NLA. Not even a cross part list for this refrigerator.
We serviced a
Kenmore dishwasher
Near Fairport, New York 14450
Tina
Job Details:
03/24/2025
UI is not responsive, it?s receiving the correct voltage from the main board but when looking at UI it had burn marks on it. part is NLA customer is going to get a new dishwasher
We serviced a
Kenmore washer
Near Scottsville, New York 14546
Jose R
Job Details:
03/24/2025
Cx will need drain pump and drain pump hose and unit will be operating with in specs complete
We serviced a
whirlpool Microwave
Near Rochester, New York 14609
Cristian
Job Details:
03/24/2025
Customer is going to purchase a new microwave replaces adjusters on the dishwasher tested unit working normal
We serviced a
GE Washer
Near Fairport, New York 14450
Tina
Job Details:
03/21/2025
Washer was not spinning and when hooked u to smart hq it was not getting to target speed so a speed sensor was needed. I removed motor and pulley and installed the speed sensor and washer is working without issues.
We serviced a
frigidaire refrigerator
Near Rochester, New York 14623
Tina
Job Details:
03/21/2025
installed new start relay and defrost timer and compressor kicked on and fridge is running without issues
We serviced a
whirlpool oven
Near Victor, New York 14564
Derek
Job Details:
03/21/2025
It?s going to need an oven control board the bake and the broil have both stopped working. WB27T10914 $685 to repair. 17 yr old oven microwave wall combo. Going to need the oven cart to repair.
We serviced a
Whirlpool Refrigerator
Near Macedon, New York 14502
Derek
Job Details:
03/21/2025
She needs her dryer vent fixed. I don?t have enough rigid piping to do this job. Ice maker has issues with the writing.
We serviced a
GE refrigerator
Near Rochester, New York 14624
Jose D
Job Details:
03/21/2025
No cooling in both the freezer and fridge. All fans are working on site, and both door gaskets are in good shape. The condenser coil is good and the condenser fan is working. Also seeing some signs of a refrigerant leak. The compressor is faulty and will need to be replaced.
We serviced a
bosch oven
Near Penfield, New York 14526
Tina
Job Details:
03/21/2025
bake element wasn?t working and had no continuity so a new one was installed and it?s heating without issues
We serviced a
Bosch dishwasher
Near Fairport, New York 14450
Tina
Job Details:
03/21/2025
water inlet valve was leaking and ruining floor so a new valve was installed and it?s working without issues
We serviced a
Kenmore washer
Near Irondequoit, New York 14609
Jose R
Job Details:
03/21/2025
Replace door latch now unit is operating with specs complete
We serviced a
speed queen washer
Near Rochester, New York 14624
Dennis
Job Details:
03/21/2025
Washer is leaking oil from gearcase. Loud noise coming from belt and pulley. Also drain pump is very loud and doesn?t appear to be draining all the water out. Customer declined the repair.
We serviced a
Samsung refrigerator
Near Pittsford, New York 14534
Cristian
Job Details:
03/21/2025
Replace water filter # tested unit working normal did run A diagnostic no error codes .
We serviced a
Maytag Washer
Near Webster, New York 14580
Chris
Job Details:
03/21/2025
Unable to duplicate error
Only fault is F0e3 - overload error
Has signs of gearbox / seal failure as there is black stains and oil on floor under machine
Estimate is approx 450-500.00 plus tax due on return to replace gear box / seal issue
No repair at this time
We serviced a
samsung washer
Near Fairport, New York 14450
Derek
Job Details:
03/21/2025
I cleaned out the drain pump filter it had part of a rug fibers in the filter. There was also some small stones in the filter housing. This was probably stopping the pump from spinning. I filled and drained the washer 4 times no problem.
We serviced a
Kenmore Dryer
Near Rochester, New York 14626
Jose R
Job Details:
03/21/2025
Cx unit was not spinning went ahead and replaced maintenance kit now unit is operating with in specs complete
We serviced a
Kitchenaid Dishwasher
Near Fairport, New York 14450
Jose R
Job Details:
03/21/2025
Cx unit was spitting a leak error code went ahead cleaned out filter leak sensor and drain line now unit is operating with in specs inform Cx to monitor unit and educate us on how it?s going complete
We serviced a
lg microwave
Near Fairport, New York 14450
Cristian
Job Details:
03/21/2025
Replace door latch tested unit working normal now .
We serviced a
LG dryer
Near Penfield, New York 14526
Chris
Job Details:
03/21/2025
Replaced drum roller and bearing kit
And checks ok
We serviced a
Kenmore Refrigerator
Near Irondequoit, New York 14622
Jose R
Job Details:
03/21/2025
Cx unit was iced over not allowing the unit to drain properly went ahead and did a cleaning now unit is operating with in specs complete
We serviced a
GE Dryer
Near Spencerport, New York 14559
JK
Job Details:
03/21/2025
Gas coils bad replaced ran and tested all is working good.
We serviced a
Whirlpool Refrigerator
Near Ontario, New York 14519
Chris
Job Details:
03/21/2025
Replaced defrost kit and verified heater operation- may take 24 hours to get to set temperature and cycle normally
We serviced a
Ge Dryer
Near Rochester, New York 14606
Jose D
Job Details:
03/21/2025
High limit thermostat fuse blew on site when testing the breaker. I replaced the fuse and got the dryer running, too learn that the timer is also not working properly. The dryer will also need a new timer.
We serviced a
Speed Queen Washer
Near Pittsford, New York 14534
Cristian
Job Details:
03/21/2025
Replace speed queen washer pulley kit tested unit working normal
We serviced a
Bosch Dishwasher
Near Fairport, New York 14450
Cristian
Job Details:
03/21/2025
Install dishwasher with a new waterline tested unit working normal no leaks
We serviced a
whirlpool dryer
Near Fairport, New York 14450
JK
Job Details:
03/20/2025
Gas coils bad and door switch changed both vacuumed inside ran and tested all and all is heating and running good, unit shuts off when door is opened.
We serviced a
Whirlpool dishwasher
Near Canandaigua, New York 14424
Derek
Job Details:
03/20/2025
His upper spray arm was cracked he had a new one to install. It should be good.
We serviced a
samsung dishwasher
Near Fairport, New York 14450
Tina
Job Details:
03/20/2025
Dishwasher will fill and drain then not do anything, the motor in the water wall is bad. Due to age of appliance and repair cost customer is going to get a new appliance
We serviced a
kenmore washer
Near Irondequoit, New York 14609
Jose R
Job Details:
03/20/2025
Cx would need gear case will go over it with senior rec to comfy we recommend proper parts to cx
We serviced a
Ge washer
Near Rochester, New York 14609
Jose D
Job Details:
03/20/2025
The customer stated the washer is going out of balance, and vibrating away from its original position on the floor. The washer tub is very bouncy which indicates the shocks are faulty and will need to be replaced. The washer will need 4 new shocks. (Older Kenmore).
The dishwasher had a loose power wire connection. when testing the dishwasher, water was leaking from the door during the wash cycle, and water leaked directly underneath during the draining cycle. The dishwasher is 25+ years old, with no parts available.
We serviced a
Maytag Washer
Near Penfield, New York 14526
Chris
Job Details:
03/20/2025
Last replaced lid November 2023
Installed new lid and both hinges to see if that helps the longevity of the lid - all checks ok on todays visit
We serviced a
whirlpool washer
Near Penfield, New York 14526
Tina
Job Details:
03/20/2025
front load washer was fully of cloths and water and locked. was able to manually unlock washer and customer got cloths out then i removed all the water and accessed the filter which was completely clogged. filter was cleaned out then washer was out in diagnostic mode and washer drained . while i changed venting in dryer i did a quick was to make sure it worked and everything is working how it should.
changed venting on dryer
We serviced a
GE Stove
Near Fairport, New York 14450
Cristian
Job Details:
03/20/2025
Replace front left burner switch and front right burner switch tested unit. Working normal now
We serviced a
Bosch dishwasher
Near Penfield, New York 14526
Chris
Job Details:
03/20/2025
She53tf5uc /09
Replaced door frame and hinge kit - unit now closes properly
We serviced a
frigidaire microwave
Near Fairport, New York 14450
Cristian
Job Details:
03/20/2025
Will need a new door #5304473842 about $400 I attached the spring the holds the latch to the door frame picture uploaded they can use it as long no closing door hard .
We serviced a
ge refrigerator
Near Penfield, New York 14526
Chris
Job Details:
03/20/2025
Replaced fresh food evaporator fan motor and updated firmware- checks ok
We serviced a
whirlpool dryer
Near Rochester, New York 14626
JK
Job Details:
03/20/2025
Installed new water filter in refrigerator ran and purged filter all is working good, put afresh cleaner in dishwasher and allowing to run, tested washer for all service mode tested and all is working g normal, tested dryer temps prior to cleaning vent and temps are running on the high side of max temperature cleaned vent ran and tested temperatures and now temperatures are running back to normal specs. Recommended next vent cleaning time to do a full dryer and vent cleaning.
We serviced a
GE Refrigerator
Near Fairport, New York 14450
Jose D
Job Details:
03/20/2025
The freezer led lights are not working, and will need to be replaced.
We serviced a
Kenmore Refrigerator
Near Victor, New York 14564
Derek
Job Details:
03/20/2025
Lg fridge and it has a code 6 flashing on the board. The compressor sounds different it has a weird rattle to it. Going to need a new compressor.
We serviced a
Samsung refrigerator
Near Webster, New York 14580
Chris
Job Details:
03/20/2025
Unit to temp upon arrival- no codes stored in test mode.
Compressor is approx 130-135* at time of service and appears compressor may be failing
Recommend factory service if customer would like to repair
We serviced a
LG Refrigerator
Near Rochester, New York 14612
Jose R
Job Details:
03/20/2025
Cx has a bad damper causing everything in the fridge to freeze up
We serviced a
bosch dishwasher
Near Victor, New York 14564
Derek
Job Details:
03/20/2025
I cleaned the water out from underneath I ran it for a good 30 min I didn?t see a drop of water coming from anywhere. There was a layer of dust under the water valve so that part wasn?t leaking. It could be condensation.
We serviced a
kenmore dryer
Near Pittsford, New York 14534
Tina
Job Details:
03/20/2025
Fire happened in dryer, not safe to repair.
We serviced a
whirlpool dishwasher
Near Pittsford, New York 14534
Cristian
Job Details:
03/20/2025
Replace sump assembly tested unit working normal now .
We serviced a
frigidaire Refrigerator
Near Rochester, New York 14626
JK
Job Details:
03/20/2025
Installed main PCB and Temp sensor tested all and temps are running normal.
We serviced a
frigidaire double wall oven
Near Webster, New York 14580
Chris
Job Details:
03/20/2025
Needs cooling fan but unit is built in the 70s
Unable to locate part - called manufacturer/ distributor and they could not locate part either and is NLA - may be able try a universal fan but can not make any guarantees it will fit
part numbers WB26X114
WB26T10018
Frigidaire model the-97
Serial 44cl2836
We serviced a
electrolux washer
Near Macedon, New York 14502
Derek
Job Details:
03/20/2025
The rear bearing for the tub is noisy . Not worth fixing. Tub is alone $480
We serviced a
ge refrigerator
Near Pittsford, New York 14534
Cristian
Job Details:
03/20/2025
Repalce led light center one and also did a software update working normal now.