Service History 114 - Register Appliance Service

We serviced a

LG refrigerator

Near Webster, NY 14580

Chris

Job Details: 04/06/2023

Replaced ff icemaker and inlet valve assembly for lower icemaker Both check ok

We serviced a

Samsung Dryer

Near Penfield, NY 14526

Cristian

Job Details: 04/06/2023

Replace idler 2 foot of vent and heating element

We serviced a

Kenmore Dishwasher

Near Fairport, NY 14450

Chris

Job Details: 04/06/2023

Replaced door cable kit and dispenser assy

We serviced a

Samsung washer

Near Webster, NY 14580

Tanner

Job Details: 04/06/2023

Complaint of no wash. Start wash and unit drains/fills but no tumble. Enter diagnostic and able to produce 3C2 motor error. Removed stator and measured 11.5 resistance across all 3 windings, a proper reading. Could not find specifications on Hall sensor but none of the contacts testing open or excess resistance. Reassembled unit. Ran rinse and spin and unit now tumbling. May have been corroded connection causing feedback to ACU that was out of range or a hard reset from unplugging unit corrected a data constraint. If issue persists order ACU.

We serviced a

Samsung refrigerator

Near North Chili, NY 14514

Job Details: 04/06/2023

Refrigerator will need freezer evap cover with fan and defrost thermostat.

We serviced a

Samsung washer

Near Webster, NY 14580

Chris

Job Details: 04/06/2023

Needs water inlet valves special order. Installed new valves. Tested unit via warm wash and valves tested good.

We serviced a

Amana washer

Near Fairport, NY 14450

Jose R

Job Details: 04/06/2023

No defect was found when diagnosing the unit went ahead and ran overall diagnostic and passed also calibrated the unit for customer inform them to run multiple loads and inform us on how it?s going unit working with in specs complete

We serviced a

Frigidaire refrigerator

Near Fairport, NY 14450

Cristian

Job Details: 04/05/2023

Replace ice-maker tested unit ice-maker is filling fine

We serviced a

Samsung Range

Near Rochester, NY 14610

Cristian

Job Details: 04/05/2023

Replace igniter

We serviced a

GE dishwasher

Near Rochester, NY 14604

Job Details: 04/05/2023

Drain solenoid bad and caused armature seal to go bad and leak all will need to be replaced.

We serviced a

Frigidaire Refrigerator

Near Ontario, NY 14519

Chris

Job Details: 04/05/2023

Apt 402 Replaced sound dampening kit , unable to alter farther for noises Also Apt# 502 appears to have a wiring harness issue , big job and parts on factory back order estimate 300-350 plus tax dependent on time part on backorder Also vent appears restricted unable to clear as it is a 2nd floor /roof exit

We serviced a

LG washer

Near Fairport, NY 14450

Chris

Job Details: 04/05/2023

Replaced condensation inlet valve Checks ok

We serviced a

Whirlpool washer

Near Rochester, NY 14618

Jose R

Job Details: 04/05/2023

Went ahead and cleaned out the filter for the washer and inspected the dryer as well both units is working with in specs complete

We serviced a

MAYTAG oven

Near Spencerport, NY 14559

Job Details: 04/05/2023

Oven is hooked to a generac system and will need to talk with them on the delay cycle.

We serviced a

Samsung Garbage disposal

Near Pittsford, NY 14534

Jose R

Job Details: 04/05/2023

Disposal would not rotate just make a humming noise went ahead sand cleaned out the inside of it and took out all of the glass unit started to work with in specs complete

We serviced a

Whirlpool Microwave

Near Webster, NY 14580

Cristian

Job Details: 04/05/2023

If customer calls back will need main board for microwave and switch for stove

We serviced a

Whirlpool washer

Near Pittsford, NY 14534

Cristian

Job Details: 04/05/2023

Will need gear-case and cam

We serviced a

Whirlpool washer

Near Rochester, NY 14626

Jose R

Job Details: 04/05/2023

Went ahead and ran a overall diagnostic everything passed also went ahead and ran unit with 4 towels on a rinse and spin also ran with in specs informed customer on load size and soil level But unit is working with in specs complete

We serviced a

conservator refrigerator

Near Ontario, NY 14519

Chris

Job Details: 04/05/2023

Appears air duct had frost / ice build up usually caused by door ajar If issue comes back and no possibility of door ajar issue recommend new evap fan assy and evap Thermistor

We serviced a

Speed Queen washer

Near Rochester, NY 14616

Job Details: 04/05/2023

Washer built up with detergent between tubs advices customer how to clean machine.

We serviced a

kitchen aid dishwasher

Near Rochester, NY 14610

Jose R

Job Details: 04/05/2023

Customer complaint was that the unit would not fill with water went ahead and did a soft reset and it is working with in specs inform customer to monitor the unit and if need be 90 day service call if need to come back complete

We serviced a

Frigidaire Refrigerator

Near Brockport, NY 14420

Job Details: 04/05/2023

Icemaker waterline kinked unkinked ran and tested all is working good, dishwasher needed reset due to power outage ran and tested all and all is working good. Cleaned sump and checked discharge line and all is clean and clear.

We serviced a

lg Dishwasher

Near Fairport, NY 14450

Tanner

Job Details: 04/04/2023

Complaint of OE error. This is a slow drain error. Water in unit. Start unit and drain pump starts to pump then quits. Confirmed constant 12VDC from ACU to drain pump. Needs new drain pump. Installed new drain pump and during testing observed small drip under unit. There is a pin hole leak in drain pump assembly. Signs of water visible when light is under dishwasher. Does not appear to be extensive water damage. Customer looking at cost of replace vs. repair and will contact if they opt for repair.

We serviced a

samsung dryer

Near Penfield, NY 14526

Tina

Job Details: 04/04/2023

Sryer was making speaking sounds when it was taken apart the idler pulley has seized up and would not spin. A new pulley, belt and wheelers were installed as part of a maintenance kit. Dryer is working without any squeaking

We serviced a

Whirlpool Dryer

Near Fairport, NY 14450

Derek

Job Details: 04/04/2023

The washer wouldn?t stop draining when I got there. I opened the locked door took the clothes out and they weren?t that wet. There wasn?t much water in the drum. I ran and drained it about 5 times and no issues. I checked the r hose from the sensor to the back of the drum. I pulled the check valve off and made sure it wasn?t plugged. I pulled the filter off and made sure it wasn?t clogged. I ran a full diagnostic cycle with no issues. I ran a quick wash with no issues. It doesn?t seem to put much water I. The drum. She?s going to try it today and see how it does. I have a inlet valve on order in case it messes up again.

We serviced a

Kenmore Fridge

Near Rochester, NY 14606

Cristian

Job Details: 04/04/2023

Replace door switch unit is working fine customer paid first visit

We serviced a

Frigidaire refrigerator

Near Fairport, NY 14450

Tanner

Job Details: 04/04/2023

Fridge has a leak and customer is getting a new appliance

We serviced a

amana Refrigerator

Near Penfield, NY 14526

Chris

Job Details: 04/04/2023

Replaced compressor start device and unit is cooling

We serviced a

Kenmore dishwasher

Near Rochester, NY 14612

Job Details: 04/04/2023

Rinse aid cup broken tab, sump diverter can't find home position and is leaking all will need to be replaced to repair.

We serviced a

Frigidaire Dishwasher

Near Macedon, NY 14502

Derek

Job Details: 04/04/2023

Computer board is all corroded. 120v is at the wiring at the dishwasher. There is 120v to the door switch and to the main computer board. I inspected the board and found it was corroded in a spot. I attached a file photo.

We serviced a

GE Stove

Near Webster, NY 14580

Chris

Job Details: 04/04/2023

Installed customer supplied LP conversation kit and unit checks ok

We serviced a

Frigidaire dishwasher

Near Rochester, NY 14621

Cristian

Job Details: 04/04/2023

Replace water valve tested unit everything all good

We serviced a

Kenmore Dryer

Near Rochester, NY 14624

Job Details: 04/04/2023

Dryer belt broken due to seized belt tensioner replaced all as a kit ran and tested all is operating good.

We serviced a

ge Microwave

Near Pittsford, NY 14534

Cristian

Job Details: 04/04/2023

Will need mag ,Hvc, diode

We serviced a

Frigidaire Dryer

Near Rochester, NY 14618

Cristian

Job Details: 04/04/2023

Replace 5 supporters and idler Little vabration noise but will fade away no thumping sound

We serviced a

Samsung dishwasher

Near Webster, NY 14580

Chris

Job Details: 04/04/2023

Replaced water wall assembly and ui , passes all diag checks in service mode Had to order from different distributor to avoid back order of parts and may be slightly higher cost than original estimate

We serviced a

Maytag Washer

Near Fairport, NY 14450

Tina

Job Details: 04/04/2023

Unplugged and ran a diagnostics check, went thru all cycle without issues then did a quick wash load and ran without any issues.

We serviced a

Electrolux washer

Near Honeoye Falls, NY 14472

Derek

Job Details: 04/04/2023

Door boot and a new soap dispenser. Replaced these parts and tested 2 cycles and both ran with out any leaks.

We serviced a

Samsung Oven

Near Webster, NY 14580

Tanner

Job Details: 04/04/2023

Complaint of no bake. No igniter glow. Confirmed 120 VAC present at igniter. Needs new igniter. Replaced igniter. Tested unit via 250 degree bake and unit tested good.

We serviced a

MAYTAG refrigerator

Near Fairport, NY 14450

Tina

Job Details: 04/04/2023

Replaced ice maker still under warranty, steamed ice line tup make sure not frozen.

We serviced a

jenn air oven

Near Pittsford, NY 14534

Job Details: 04/04/2023

Bake igniter bad replaced ran and tested all is working good.

We serviced a

Kitchen aid washer

Near Rochester, NY 14625

Tina

Job Details: 04/04/2023

Ran a few load with and without cloth and had no issues, took washer apart could not visibly see anything broken but transmission was leaking oil. Customer is going to be getting new appliance

We serviced a

frigidaire refrigerator

Near Pittsford, NY 14534

Cristian

Job Details: 04/04/2023

Nothing wrong with refrigerator.

We serviced a

Whirlpool refrigerator

Near Rochester, NY 14609

Tanner

Job Details: 04/03/2023

Complaint of water dripping into FF section. Ice over drain tube. Cleared ice. Found straw in drain tube. Removed straw. Tested unit and unit tested good.

We serviced a

Whirlpool Refrigerator

Near Rochester, NY 14606

Cristian

Job Details: 04/03/2023

Will need to come back replace door switch

We serviced a

Whirlpool Refrigerator

Near Victor, NY 14564

Derek

Job Details: 04/03/2023

Compressor is working no cold air coming into the unti. Cooling fins and fan are working. Unit acts like it?s out of cooling Freon. Lg model Kenmore and is 10yrs old.

We serviced a

GE washer

Near Webster, NY 14580

Tina

Job Details: 04/03/2023

Needs new RPS sensor 4/3 installed new RPS sensor and ran a full load and it?s working without issues

We serviced a

GE washer

Near Irondequoit, NY 14617

Cristian

Job Details: 04/03/2023

Washer will need new motor # Garbage disposal nothing wrong all I did was hit the reset switch

We serviced a

Kenmore dishwasher

Near Rochester, NY 14612

Cristian

Job Details: 04/03/2023

Ran diagnosed test and heater did work explain customer have to run sink for a little .when ruining dishwasher first shot of water was 70 degrees seconds shot with sink running was 90 degrees also need to use rinse aid .

We serviced a

Whirlpool dishwasher

Near Rochester, NY 14624

Job Details: 04/03/2023

Dishwasher will need new main pcb, wiring harness and sump complete due to broken wires burnt computer and bad motor and leaking sump.

We serviced a

Kenmore Dryer

Near Pittsford, NY 14534

Job Details: 04/03/2023

Idler wheels bad installed as kit, ran and tested all is running good.

We serviced a

kenmore refrigerator

Near Rochester, NY 14616

Cristian

Job Details: 04/03/2023

Replace light bulb and light bulb harness tested unit lights are working now

We serviced a

kenmore washer

Near Pittsford, NY 14534

Tina

Job Details: 04/03/2023

Washer was not draining, changed out drain pump and tested it and it?s still not working, Checked all doses and there is nothing blocking it. There is no voltage or a broken wire. Customer going to get new washer

We serviced a

amana Refrigerator

Near Rochester, NY 14620

Tina

Job Details: 04/03/2023

Washer: was making a random squeaking noise during the agitate cycle, took belt off and readjusted and the sound is gone. Range: replaced light bulb Refrigerator: took off back and vacuumed out, was not making noise customer usually hears. Told her if it happens again to record it.

We serviced a

LG Dryer

Near Fairport, NY 14450

Derek

Job Details: 04/03/2023

Found the drum was cracked and making the thumping noise. Customer is going to look to replace in the near future. I vacuumed out the dryer while it was opened

We serviced a

Samsung Dryer

Near Ontario, NY 14519

Chris

Job Details: 04/03/2023

Appears unit needs motor. Model number tag is partially missing but think I found correct part number. Homeowner not present only baby sitter at residence Left VM to call office with payment and order part if wanted

We serviced a

whirlpool Refrgierator

Near Pittsford, NY 14534

Chris

Job Details: 04/03/2023

Appears control got stuck in defrost mode , reset unit and cooled back down If issue comes back will need new ACU and would be approx 305 plus tax and shipping due

We serviced a

whirlpool washer

Near Rochester, NY 14624

Job Details: 04/03/2023

Drain pump bad replaced under warranty and instructed customer that if problem comes back will need new motor as well.

We serviced a

Kenmore Oven

Near Rochester, NY 14609

Job Details: 04/03/2023

Unit will need main PCB ran and tested lower oven all are withing range with thermostat control, unable to verify parts with model number due to model tag worn off.

We serviced a

maytag dryer

Near Rochester, NY 14615

Cristian

Job Details: 04/03/2023

Replace idler kit and mtr pully tested unit runs and heats fine

We serviced a

Whirlpool dishwasher

Near Rochester, NY 14617

Tanner

Job Details: 04/03/2023

Installed new UI. Tested unit and unit tested good.

We serviced a

MAYTAG refrigerator

Near Webster, NY 14580

Chris

Job Details: 04/03/2023

Needs new freezer door, wiring harness is faulty in door # LW10839374 Door is 879.99 plus labor, tax and shipping No repair at this time

We serviced a

GE Oven

Near Rochester, NY 14618

Tanner

Job Details: 04/03/2023

Complaint of lower oven temps. Cooking coming out under cooked. Customer estimates 25 degrees below target temp using oven thermometer. Measured resistance of temp sensor at 1.098 k ohms. Cavity above ambient temp due to cavity lighting. This is a valid measurement. Offered measured calibration, customer opting to self calibrate using instructions in owners manual.

We serviced a

kenmore refrigerator

Near Fairport, NY 14450

Chris

Job Details: 04/03/2023

Unit has sealed system issues unable to repair

We serviced a

Frigidaire refrigerator

Near Pittsford, NY 14534

Tanner

Job Details: 04/03/2023

Complaint of water and ice at bottom of freezer. Found plugged defrost drain. Steamed ice. Cleared debris from drain. Tested drain and drain tested good.

We serviced a

Whirlpool refrigerator

Near Fairport, NY 14450

Chris

Job Details: 04/03/2023

Was able to catch noise/vibration- definitely from compressor running and causing frame/cabinet to vibrate shimmed and tightened lines and compressor mounts If problem persists would recommend compressor be replaced due to excessive vibration

We serviced a

Samsung refrigerator

Near Honeoye Falls, NY 14472

Tanner

Job Details: 04/03/2023

Complaint of ice in FF section. Found massive ice blocking over Evap cover. Attempted to force defrost, while removing connector to check for current to defrost circuit board split. Unit not completely unusable. Confirmed continuity through element. Needs upgraded Evap assembly with fan and ACU at no charge per AP. Customer looking at all options and will call if they opt for repair.

We serviced a

Frigidaire Refrigerator

Near Victor, NY 14564

Derek

Job Details: 04/03/2023

Ice jam at the bottom of he freezer. I used my steamer to defrost. I also pulled he freezer out and cleaned the drain hose.

We serviced a

Bosch washer

Near Brighton, NY 14610

Tina

Job Details: 04/03/2023

Washer is leaking at the hot water valve, a new one is being ordered and will be coming back Monday 4/3 new valve installed and ran a quick load on the washer and there are no further issues.

We serviced a

MAYTAG Stove

Near Macedon, NY 14502

Derek

Job Details: 04/03/2023

$200 for parts and labor to repair. They opted not to replace it the oven is older 10 yrs needs the left side infineote switch

We serviced a

Kitchen aid dishwasher

Near Fairport, NY 14450

Chris

Job Details: 03/31/2023

Needs pump assy No repair at this time Customer has 30 dollar coupon so approx 299.99 would be due if part ordered

We serviced a

MAYTAG Dryer

Near Rochester, NY 14607

Jose R

Job Details: 03/31/2023

Unit making a squeaking noise went ahead and replaced idler unit working with in specs complete

We serviced a

Electrolux Oven

Near Webster, NY 14580

Tina

Job Details: 03/31/2023

Range has an F15 error it?s getting the 120V display board is bad. Showing it?s Not available anymore but will get back to customer if we?re able to find it.

We serviced a

amana refrigerator

Near Penfield, NY 14526

Cristian

Job Details: 03/31/2023

Replace heater done

We serviced a

Whirlpool refrigerator

Near Macedon, NY 14502

Derek

Job Details: 03/31/2023

Defrosted the fridge needs the heater drain probe on the freezer still. Cleaned the drain tube. On my return trip the fridge was at 35 and the freezer was at -4 the customer also stated the food I. The fridge wasn?t frozen this time!! I installed the heater probe into the drain tube to keep it from freezing.

We serviced a

Whirlpool oven

Near Fairport, NY 14450

Derek

Job Details: 03/31/2023

I replaced the bake element and tested its came up to temp and is working good.

We serviced a

Frigidaire oven

Near Irondequoit, NY 14617

Jose R

Job Details: 03/31/2023

Went ahead and replaced glass ran the bake ran the broil and unit was working with in specs inform customer to monitor the unit and informed them on the one year warranty on parts

We serviced a

Kenmore dishwasher

Near Fairport, NY 14450

Derek

Job Details: 03/31/2023

The timer doesn?t seem to be working correctly. The heat comes on to dry before the cycle is over. The spray arms aren?t spinning properly. The motor sounds loud. It?s 25 yr old dishwasher the timer alone is $315. Not worth putting that kinda money into that old of a unit.

We serviced a

Samsung refrigerator

Near Penfield, NY 14526

Tina

Job Details: 03/31/2023

Water line was leaking. They did not want a new line because a hole would have to be drilled bigger so I cut the old line and got rid of the check and connected it back up and it?s working.

We serviced a

samsung washer

Near Henrietta, NY 14467

Cristian

Job Details: 03/31/2023

Ran diagnostic pass no error code ran load with customer watching pass didn?t see no issue ,customer education on the load size and cycles .

We serviced a

Whirlpool washer

Near Palmyra, NY 14522

Derek

Job Details: 03/31/2023

Meeds a new door lock shoot for Friday 3/31 pm appt if part is in if not make it Monday pm appt and let Kathryn know. Installed lid lock and tested it is working good .

We serviced a

Frigidaire dishwasher

Near Rochester, NY 14606

Cristian

Job Details: 03/31/2023

Replace drain hoes tested unit no leaks and unit is running fine now

We serviced a

whirlpool Oven

Near Fairport, NY 14450

Chris

Job Details: 03/31/2023

Unit partially disassembled apon arrival customer to put cover back on per customer. Replaced bake tstat , unit heats and cycles but found bad broil element-customer to order

We serviced a

Whirlpool oven

Near Webster, NY 14580

Chris

Job Details: 03/31/2023

Replaced oven control

We serviced a

LG range

Near Brockport, NY 14420

Job Details: 03/31/2023

Oven will need a new convection fan and blade. Do not use oven till repaired due to fire damage to machine and home. 3.31.23 installed convection fan ran and tested all is working good, icemaker will need to be replaced.

We serviced a

Samsung dishwasher

Near Webster, NY 14580

Chris

Job Details: 03/31/2023

Needs vein / wall assy and ui has been saturated by water No repair at this time Estimate approx 629 plus tax less trip charge would be due

We serviced a

Whirlpool refrigerator

Near North Chili, NY 14514

Job Details: 03/31/2023

Refrigerator compressor is blown and Refrigerator will need replaced.

We serviced a

Whirlpool dishwasher

Near Rochester, NY 14616

Job Details: 03/31/2023

Dishwasher will need a new drain pump due to bad impeller from debri chewing it up.

We serviced a

Whirlpool Washer

Near Fairport, NY 14450

Jose R

Job Details: 03/31/2023

Went ahead and replaced water valve unit working with In Specs and is filling correctly now nice solid pressure complete

We serviced a

LG Washer

Near Churchville, NY 14428

Job Details: 03/31/2023

Cold water inlet valve leaking replaced ran and tested all is working good and leak free.

We serviced a

GE washer

Near Rochester, NY 14612

Tina

Job Details: 03/31/2023

Cement block fell off back of tub and broke post right off the tub. Customer is going to get a new appliance

We serviced a

crosley washer

Near Rochester, NY 14619

Jose R

Job Details: 03/31/2023

Customer unit is working with In specs after replacing valve informed customer that she will have to purchase a two in one water line because if not unit will still leak because she had one line hooked up to it and it will still trickle from the other valve that?s not connected complete

We serviced a

Samsung washer

Near Victor, NY 14564

Derek

Job Details: 03/31/2023

I had no problems with it spinning except the shocks seem weak and when the unti goes out of balence it trips the safety arm and shuts it down from spinning. I replaced the shocks and tested on a rinse and spin cycle and delicate cycle. The machine accomplished both without any issues. There was some scuffing on the top ring of the washer, and a big blue streak. It looks like the unit has been over loaded and that will definitely damage the shock absorbers and ruin other parts of the machine. I let them know to do half to 3/4?s of a load when washing.

We serviced a

uline icemaker

Near Rochester, NY 14623

Chris

Job Details: 03/30/2023

Needs icemaker and inlet Estimate approx $838 plus tax (include trip fee) balance would be approx 710 plus tax to repair - no repair at this time

We serviced a

GE Dishwasher

Near Rochester, NY 14618

Tina

Job Details: 03/30/2023

Fan shut off and working without issues

We serviced a

Whirlpool washer

Near Marion, NY 14505

Derek

Job Details: 03/30/2023

I got the washer to make a bad screeching noise. Lid lock is workin fine.

We serviced a

Kitchen aid dishwasher

Near Pittsford, NY 14534

Derek

Job Details: 03/30/2023

The customer had a new dispenser and I installed it for them. The old one the spring for the soap dispenser had snapped. I ran and tested afterwards to make sure it was opening and there were no leaks.

We serviced a

Lg washer

Near Webster, NY 14580

Chris

Job Details: 03/30/2023

Replaced lid lock assy and checks ok

We serviced a

Whirlpool Washer

Near Rochester, NY 14613

Jose R

Job Details: 03/30/2023

We serviced a

Kenmore Dryer

Near Fairport, NY 14450

Jose R

Job Details: 03/30/2023

Replaced Maintenance kit unit working with in specs complete

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