We serviced a
Kenmore washer
Near Churchville, NY 14428
JK
Job Details:
06/19/2023
Lid switch bad will need to be replaced, replaced lid switch ran and tested all is working good.
We serviced a
Samsung Dryer vent
Near Webster, NY 14580
Tanner
Job Details:
06/19/2023
Vent disconnect from rear of dryer. Also observed venting goes approx 6 feet up and is then coupled to 6 inch vent. Customer advised 6 inch venting is too wide for dryer and may require more frequent maintenance. Proper venting would be 4 inch vent from unit to exterior.
We serviced a
Frigidaire Dryer
Near Ontario, NY 14519
Chris
Job Details:
06/19/2023
Found exterior vent fixture plugged
Removed build up and unit immediately started heating
Customer to monitor if problem returns needs coils and complete vent cleaning approx 245 plus tax would be due
We serviced a
MAYTAG washer
Near Rochester, NY 14620
Jose R
Job Details:
06/19/2023
We serviced a
LG dishwasher
Near Webster, NY 14580
Chris
Job Details:
06/19/2023
Installed new door spring cables
We serviced a
Amana washer
Near Rochester, NY 14625
Tanner
Job Details:
06/19/2023
Agitator teeth are worn down and not catching so it?s not rotating. A new one is being ordered and I?ll be back Friday to install it.
6/16 new gear case is being ordered and I will be back on Tuesday
Installed new Gearcase and cam splotch. Calibrated unit. Tested via autodiagnostic and unit tested good.
We serviced a
Frigidaire Upright Freezer
Near Webster, NY 14580
Tanner
Job Details:
06/19/2023
Complaint of no cool. Measured 18.8 degrees. Opened Evap cover and found low frost pattern on unit. Sealed system failure.
We serviced a
Frigidaire refrigerator
Near Webster, NY 14580
Chris
Job Details:
06/19/2023
Found molex plug of new defrost heater with wire partially backed out not allowing defrost . Secured and adjusted tests ok
May take 24 hours to start good ice production
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14620
Tanner
Job Details:
06/19/2023
Complaint of warm unit. Measured 66 degrees in FZ. Compressor is running. Compressor measured 159 degrees. Almost 90 degrees over ambient. This is indicative of over amperage or mechanical friction. Needs new compressor. Customer charged for relay repair that was incorrect. Relay recovered. Refund customer less service fee.
We serviced a
Kenmore Oven
Near Rochester, NY 14618
Cristian
Job Details:
06/19/2023
Replace igniter #tested unit heats up fine now
We serviced a
Kenmore washer
Near North Chili, NY 14514
JK
Job Details:
06/19/2023
Inner basket and outer basket built up dirt and oils cleaned as much off as possible and ran a customer supplied cleaner through machine all is alot better instructed customer to allow cleaner to finish running then run a empty cycle through machine.
We serviced a
LG washer
Near Rochester, NY 14626
Cristian
Job Details:
06/19/2023
Replace water valve #tested unit no leaks .
We serviced a
Whirlpool refrigerator
Near Victor, NY 14564
Derek
Job Details:
06/19/2023
Defrosted the freezer it was frozen over badly. I had to do a force defrost to test the heater. Evap fan is working great no issues. He dampener is working good too. I replaced the computer jazz board and programmed it to the fridge. It seems to be working good now.
We serviced a
GE refrigerator
Near Rochester, NY 14618
Tanner
Job Details:
06/19/2023
Complaint of warm temps. Measured 41 degrees in FF and 21 degrees in FZ. Poor frost pattern on Evap is approx 40%. Sealed system problem. Customer to replace.
We serviced a
Samsung Dryer
Near Webster, NY 14580
Chris
Job Details:
06/19/2023
Replaced idler and rear right drum support bearing and unit checks ok
Motor is slightly noisier than average but appears to be working properly
We serviced a
Kenmore Range
Near East Rochester, NY 14445
Tina
Job Details:
06/19/2023
Customer said upper oven was not heating up correctly, I put to 350 and it heated up without issues, then put to 400 and it heated without issues.
Customer is not sure if she wants new burner. Part number in notes if she calls back and decides to get it done.
We serviced a
samsung Refrgierator
Near Williamson, NY 14589
Chris
Job Details:
06/19/2023
Unit was in demo mode
If problem returns recommend electronics but they are NLA
We serviced a
Frigidaire refrigerator
Near Webster, NY 14580
Cristian
Job Details:
06/19/2023
Replace fridge Evap motor # tested unit now unit fan motor works fine now
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14612
Cristian
Job Details:
06/19/2023
Replace temp sensor and reinstalled water filter assembly
We serviced a
whirlpool Refrigerator
Near Brighton, NY 14610
Derek
Job Details:
06/19/2023
I replaced the leaky water filter housing and the filter. I replaced one of the hoses to the filter and from the water valve it had changed. I replaced the water inlet valve to updated style. I let run for 10 min and observed no dripping or water in the bottom of the fridge. Tested the water at the front and it is working good.
We serviced a
Samsung washer
Near Brighton, NY 14610
Jose R
Job Details:
06/19/2023
Customers unit would not go into a drain mode went ahead and replaced pump unit operating with in specs and passed smart install complete
We serviced a
Samsung oven
Near Hilton, NY 14468
JK
Job Details:
06/19/2023
Bake and broil igniters bad along with door switch replaced igniters ran and tested all is working good ordered door switch.
6-19-23 Replaced door switch ran and tested all and all is working good no more flashing light.
We serviced a
Frigidaire Dryer
Near Webster, NY 14580
Chris
Job Details:
06/19/2023
Reinstalled knob, and unit checks ok
We serviced a
frigidaire refrigerator
Near Victor, NY 14564
Cristian
Job Details:
06/16/2023
Customer going to get a new unit the back is rusted out really bad
We serviced a
Amana refrigerator
Near Rochester, NY 14626
Tina
Job Details:
06/16/2023
Entire fridge is warm, compressor is bad. Customer is getting a new appliance
We serviced a
Amana refrigerator
Near Webster, NY 14580
Chris
Job Details:
06/16/2023
Defrosted unit and replaced defrost term and timer
Cycled unit and appears ok
We serviced a
MAYTAG washer
Near Irondequoit, NY 14622
Jose R
Job Details:
06/16/2023
Customer has a bad transmission which is discontinued and cannot he order when unit is going into a spin mode the belts move but the drum isn?t turning causing a burning smell customer will be exploring there options on getting a new unit complete
We serviced a
amana Refrgierator
Near Rochester, NY 14626
Cristian
Job Details:
06/16/2023
Defrosted freezer and replace jazz board
We serviced a
Bosch dishwasher
Near Rochester, NY 14620
Jose R
Job Details:
06/16/2023
Customer unit had a leak causing the pump to run non stop when diagnosing unit viewed the leak was coming from water valve went ahead and replaced valve unit working with in specs complete
We serviced a
Electrolux Oven
Near Pittsford, NY 14534
Tina
Job Details:
06/16/2023
Bottom oven got to temp in 5 min top got to temp in 8. A lot of parts are NLA including board so customer is going to use till it breaks because it still works just a little slow
We serviced a
Whirlpool washer
Near Webster, NY 14580
Chris
Job Details:
06/16/2023
Replaced ACU elec and level assy
Ran service mode no error codes and unable to get unit to fail
Tests ok
We serviced a
samsung refrigerator
Near Webster, NY 14580
Cristian
Job Details:
06/16/2023
Added a new rubber chute all set now
We serviced a
LG refrigerator
Near Rochester, NY 14624
JK
Job Details:
06/16/2023
LG compressor vibrating and causing noise instructed customer to call LG if problem persist.
We serviced a
GE Range
Near Rochester, NY 14620
Jose R
Job Details:
06/16/2023
Customer is not getting proper voltage going into the unit that?s the cause of why the top or the oven portion is working customer will have to get in contact with a electrician to get issued resolve
We serviced a
Lg washer
Near Rochester, NY 14610
Tina
Job Details:
06/16/2023
Asher was leaking, found drain hose was cracked. Customer purchased drain house from and will be installing it themselves. They are aware that there is no warranty since we are not installing
We serviced a
LG washer
Near Pittsford, NY 14534
Tina
Job Details:
06/16/2023
First appt.
Ordering door strike and lock assy and when I come back I?m going to be installing a maintenance kit on the dryer.
We serviced a
LG Range
Near Brockport, NY 14420
JK
Job Details:
06/16/2023
Customer will need NG conversion kit and a pressure regulator customer will contact LG for parts.
We serviced a
Frigidaire dishwasher
Near Irondequoit, NY 14617
JK
Job Details:
06/16/2023
Drain pump bad and drain pump filter all will need to be replaced.
We serviced a
Kenmore washer
Near Fairport, NY 14450
Jose R
Job Details:
06/16/2023
Customer had a bad door switch causing the unit not to go into the next cycle after it fills went ahead and replaced door switch unit operating with in specs complete
We serviced a
Samsung Dryer
Near East Rochester, NY 14445
Jose R
Job Details:
06/16/2023
Customer unit would not heat up when diagnosing unit viewed that the heating element did not have any continuity went ahead and replaced element unit working with in specs complete
We serviced a
LG washer
Near Hilton, NY 14468
JK
Job Details:
06/16/2023
All three (3) shock absorbers are bad due to fault of machine manufacturers not putting keeper pins in fully.
6-16-23: Replaced all three(3) shocked ran and tested with and without clothing and all is operating normal for front load washer.
We serviced a
kenmore dishwasher
Near Fairport, NY 14450
Cristian
Job Details:
06/16/2023
Customer will need wash pump assembly #W11414076
And drain pump #W11497943
We serviced a
GE oven
Near Pittsford, NY 14534
Tina
Job Details:
06/16/2023
Front left burner is not working and hot surface light stays on. Unhooked burner and light goes off which means burner is bad. New one has been orders
6/16 Changed out front left burner and hot surface light came off and burned is working
We serviced a
maytag Refrgierator
Near Webster, NY 14580
Chris
Job Details:
06/16/2023
Lg fridge not a maytag
Unit has liner compressor issues
M# Lfx31945st/05
S# 308krlr14056
Most have 10 year manufacturer warranty, recommend customer contact manufacturer for factory service
We serviced a
LG dishwasher
Near Fairport, NY 14450
Cristian
Job Details:
06/16/2023
If customer calls back for dishwasher will recommend motor
And Washer is all set working good and dryer did vent clean short run
We serviced a
MAYTAG refrigerator
Near Rochester, NY 14625
Tina
Job Details:
06/15/2023
Ran service tested and all components worked. Evap was covered in frost and there was a huge block of ice on the upper right of freezer. Used forced defrost and steamed out the freezer. Installed a new jazz board and programmed it and everything is working.
We serviced a
Samsung Dryer
Near Fairport, NY 14450
Jose R
Job Details:
06/15/2023
Customer unit was making a noise coming from the motor and blower house went ahead and tightened up screws made sure everything thing was tight and cleaned out the unit and vent also informed customer to get in contact with Samsung see if they can give one time warranty because it?s a couple weeks outside the one year mark complete
We serviced a
LG washer
Near Pittsford, NY 14534
Chris
Job Details:
06/15/2023
Found unit over suds and drain hose installed too far in stand pipe siphoning water
Cleared suds and secured drain hose to proper height
We serviced a
crosley refrigerator
Near Rochester, NY 14618
JK
Job Details:
06/15/2023
Evap drain frozen over and clogged defrost heater not in correct spot, defrosted drain and reinstalled heater all is draining and working good.
We serviced a
SAMSUNG dryer
Near Henrietta, NY 14467
Cristian
Job Details:
06/15/2023
Replace thermostat and thermistor
We serviced a
LG refrigerator
Near Webster, NY 14580
Chris
Job Details:
06/15/2023
Replaced icemaker assy
We serviced a
frigidaire refrigerator
Near Rochester, NY 14620
JK
Job Details:
06/15/2023
Air filter fan going out and making noise part is discontinued and they make no sub parts for this.
We serviced a
Frigidaire refrigerator
Near Webster, NY 14580
Chris
Job Details:
06/15/2023
Found gfci outlet tripped , reset outlet and unit tests ok
See owners manual page 4 manufacturer recommends using a non gfci circuit - customer would need to consult an electrician to see if local codes will allow non gfci circuit
If outlet trips again we Can try new defrost heater and terminator as they are most likely tripping the outlet
David not present, was told he could email payment by office ?
We serviced a
frigidaire refrigerator
Near Ontario, NY 14519
Cristian
Job Details:
06/15/2023
If customer calls back we will need heater defrost #
And freezer fan motor # also unit haves to be fully defrosted to work on icemaker.
We serviced a
amana Refrgierator
Near Honeoye Falls, NY 14472
Tina
Job Details:
06/15/2023
Evap motor not working, checked heater and bi metal and they are closed so a new motor is needed. Customer is going to talk to wife and get back to us
We serviced a
Whirlpool refrigerator
Near Penfield, NY 14526
Tina
Job Details:
06/15/2023
Refrigerator was on but completely warm. Both fans were running but compressor was not and was cold to the touch. Checked resistance on windings of compressor and it was good. The start relay was bad. A new one was installed and the compressor kicked on without issues.let customer know it will take about 24 hours to get to correct temperature
We serviced a
Kenmore Dryer
Near Victor, NY 14564
Derek
Job Details:
06/15/2023
Needs a new heater. Installed and tested. Working good.
We serviced a
Samsung refrigerator
Near Rochester, NY 14624
Cristian
Job Details:
06/15/2023
Customer will need Icemaker kit #DA82-02695A
Model number #RF25HMEDBSG
Serial #0AN54BBKB00911F
We serviced a
maytag Dryer
Near Rochester, NY 14626
Jose R
Job Details:
06/15/2023
Customer unit was making a crazy noise while in operation went ahead and cleaned out the inside of the unit and also replaced maintenance kit unit operating with in specs complete
We serviced a
maytag Washer
Near Rochester, NY 14612
Jose R
Job Details:
06/15/2023
really didn?t see not issue on the washer other then loud bearing sounds customer will get new unit .
We serviced a
Kitchenaid Dishwasher
Near Rochester, NY 14610
Cristian
Job Details:
06/15/2023
Removed jammed snake and replaced faulty drain pump
We serviced a
Frigidaire refrigerator
Near Penfield, NY 14526
Chris
Job Details:
06/15/2023
Replaced ice room defrost heater and thermistor assy
Passes all checks in service mode now
We serviced a
Whirlpool Refrgierator
Near Webster, NY 14580
Chris
Job Details:
06/15/2023
Fridge was completely warm, fan was working, winding in compressor were good. Changed out start relay
We serviced a
Whirlpool Refrgierator
Near Rochester, NY 14620
Derek
Job Details:
06/15/2023
Fridge was completely warm, fan was working, winding in compressor were good. Changed out start relay
We serviced a
GE washer
Near Scottsville, NY 14546
JK
Job Details:
06/15/2023
Timer control knob stripped and will need to be replaced. Replaced knob tested all and all is working good.
We serviced a
kitchenaid dishwasher
Near Palmyra, NY 14522
Derek
Job Details:
06/15/2023
The dishwasher was way out of level. So I leveled it up. I pulled the kick plate and found the drip tray had water in it causing the unit to not work. I noticed a water marks on the left side of the tray. Who?s is not surprising since the left side of the dishwasher was 15/16 lower than the right. I also cleaned the lower door gasket it was packed full of grime. It could possibly not let the door seal and leak water into the drip tray. Ram and tested for 25 min no issues at this time.
We serviced a
whirlpool oven
Near Rochester, NY 14609
Jose R
Job Details:
06/15/2023
Went ahead and replaced oven valve pressure regulator went ahead and confirmed the gas was going through the oven portion and also the top of the unit went with the gas leak detector and made sure that the valve were good and confirmed that there was no leaks complete
We serviced a
Whirlpool Dryer
Near Fairport, NY 14450
Tina
Job Details:
06/15/2023
Dryer is not turning on, checked voltage and it?s not receiving 240V from the outlet. Advised customer to call an electrician.
We serviced a
samsung washer
Near Rush, NY 14543
Cristian
Job Details:
06/15/2023
Customer will need drain pump #customer will call if want to fix
We serviced a
Samsung refrigerator
Near Rochester, NY 14626
Cristian
Job Details:
06/15/2023
Fridge -told customer nothing is wrong with ice-maker this a defect on Samsung side seems like unit is over filling will recommend water case assembly #DA97-21041A customer will not pay for it .
Dryer replace one supporter tested unit all set
We serviced a
Kenmore Dryer
Near Penfield, NY 14526
Chris
Job Details:
06/14/2023
Dryer needs catch, no other repair at this time
We serviced a
LG dishwasher
Near Brighton, NY 14610
Tanner
Job Details:
06/14/2023
Complaint of no drain. Ran drain and pump cuts out. Installed new drain pump. Tested unit and unit tested good.
We serviced a
Whirlpool washer
Near Rochester, NY 14618
Tanner
Job Details:
06/14/2023
Complaint of unit stopping mid cycle. Unit is full of water. Cannot get unit to drain or spin. Received C1 motor current error. Drain motor and wash motor each run on MCU but are separate motors. Power cycled unit. Able to achieve momentary drain and complete spin but unit spinning out of control. Needs new MCU. MCU is NLA.
We serviced a
Kenmore dishwasher
Near Pittsford, NY 14534
Tanner
Job Details:
06/14/2023
Complaint of no wash. AE was here prior and advised that due to rodents they would not warranty repair. 1 wire to inlet valve is cut. Following stored errors:
F7E1 heater error.
Test starts and no fill. Fixed harness via crimp. Retested and wash motor does not run. Confirmed 120 VAC from ACU to wash motor circuit. Measured 7.62 M ohms resistance through wash motor. A reading indicates a bad wash motor. Cannot warranty harness repair due to thinness of wire. Customer advised wash motor and entire harness would need to be replaced to warranty the repair.
We serviced a
kenmore elite refrigerator
Near Rochester, NY 14609
Cristian
Job Details:
06/14/2023
Compressor is running but no full frost in freezer causing weak cooling this is a seal system issue .
We serviced a
whirlpool washer
Near Rochester, NY 14618
Tina
Job Details:
06/14/2023
Washer was not draining, took apart and cleaned filter, pump and hoses. Put back together and ran a quick wash and it worked without any issues
We serviced a
Kitchen aid oven
Near Webster, NY 14580
Tina
Job Details:
06/14/2023
Customer installed new bake element which is gettin continuity but voltage is not going to element. Check board and it?s receiving correct voltage but not putting it out. New board needed
6/14 installed new board and range is working without issues
We serviced a
samsung washer
Near Rochester, NY 14604
JK
Job Details:
06/14/2023
Unit 1: Drain pump bad changed drain pump and all is draining and operating good.
Unit 2: RPS Sensor bad replaced tested all is running good.
Unit 3:RPS Sensor bad replaced tested all is running good.
Unit 4: Drain pump bad replaced ran and tested all is working good.
Apt 1604:Drain hose bad replaced ran and tested all is leak free and running good.
We serviced a
samsung Washer
Near Rochester, NY 14604
JK
Job Details:
06/14/2023
Clothing was down in gearcase pan and was wrapped around belt and made come off, put belt back on ran and tested all and all is running good, dryer door was inspected and all is tight and working to specs.
We serviced a
Bosch dishwasher
Near Fairport, NY 14450
Derek
Job Details:
06/14/2023
The left side of the dishwasher was 5/16? lower than the right. Also the rear was tilted forward allowing the water to be high towards the front of the door. I leveled the dishwasher. I cleaned the lower door seal and around the door gasket corner removing the slime and grime. Ram and tested. I don?t see any leaks. The customer states it could take up to 40 min for it too leak. If it leaks again I suggest a new lower door seal 00432490 and the door gasket 00494772
We serviced a
Samsung dishwasher
Near Pittsford, NY 14534
Derek
Job Details:
06/14/2023
DD82-01336C Control panel for dishwasher $355 x tax. They?re going to think about it then calls us. The maytag washer has no error codes on it. I ran diagnostic and found it was spinning fine. The basket is in balance and spinning great. The high speed spin appears to be right where it should be. The customer stated they cleaned the filter and the clothes don?t seem to be coming out as dry. The unit is draining the water fine and there is no standing water in the tub.
We serviced a
Whirlpool Range
Near Rochester, NY 14607
Jose R
Job Details:
06/14/2023
Customer unit would not turn on when diagnosing unit customer was getting the proper volts customer will need control board will be exploring options complete
We serviced a
whirlpool Dryer
Near Rochester, NY 14620
Jose R
Job Details:
06/14/2023
Customer needs to get in contact with a with a contractor because the vent is running through the wall and it has multiple connections and they are not connected properly causing the unit to vent inside of the house instead of out the home
We serviced a
Samsung refrigerator
Near Fairport, NY 14450
Jose R
Job Details:
06/14/2023
Customer had a compressor issue because inside of the freezer section customer is only getting a partial frost pattern inside of the freezer customer will be dealing with Samsung to get issue resolved
We serviced a
GE refrigerator
Near Penfield, NY 14526
Chris
Job Details:
06/14/2023
Plastic water supply line cracked , replaced with copper water supply line and checks ok
We serviced a
kenmore washer
Near Irondequoit, NY 14622
Cristian
Job Details:
06/14/2023
06/14/2023 11:47 am by Cristian Ayala
Drain pump was bad again Replace drain pump #tested unit no leaks and no noise issue
We serviced a
MAYTAG washer
Near Rochester, NY 14620
Cristian
Job Details:
06/14/2023
If customer calls back will recommend door switch
We serviced a
whirlpool Refrigerator
Near Pittsford, NY 14534
Tanner
Job Details:
06/14/2023
Fridge- complaint of no ice. Measured 39 degrees in FF section. Measured -4 degrees in FZ. Ice fill tube occluded with ice. Ice build up not in ice box just fill tube. Defrosted tube. Ran ice harvest and completed without issue. Ice was not enough to typically indicate failed solenoid but if issue persists it is due to water valve letting water through even when closed. Could be circumstantial. Customer to monitor.
WPW10349187 inlet valve
Washer- bad bearings. Customers states this was present at time of last repair. Needs Gearcase. Applied cost of repair on 4/10 towards Gearcase repair. Customer opt to repair. Installed new Gearcase. Calibrated unit. Tested via autodiagnostic and unit tested good.
We serviced a
MAYTAG Dryer
Near Pittsford, NY 14534
Tina
Job Details:
06/14/2023
Customer is going to call dryer vent wizards of Rochester.
Ran dryer and not having any issues.
Let customer know they have 90 days for service call
We serviced a
GE Stove
Near Webster, NY 14580
Tina
Job Details:
06/14/2023
6/14 infinite switch was not needed. Burner was burned and broken. New one was installed and workin without issues
We serviced a
GE refrigerator
Near Webster, NY 14580
Chris
Job Details:
06/14/2023
Fill cup not sitting in ice maker mold correct, repositioned as well as possible, customer going to try and fix them selves- if problem returns recommend replacing fill cup if old fill cup can be removed
Approx 80 plus tax/shipping would be due
We serviced a
Whirlpool Refrigerator
Near Penfield, NY 14526
Derek
Job Details:
06/14/2023
Needs main board. Fridge temps are all over the place sometimes warm sometimes frozen. Chris looked at this unit a few months ago and stated the board may need to be replaced. A new board was installed.
We serviced a
Frigidaire refrigerator
Near Pittsford, NY 14534
Cristian
Job Details:
06/14/2023
Damper is sealed and working now
We serviced a
GE Refrigerator
Near Rochester, NY 14624
JK
Job Details:
06/14/2023
Hooked up water line and tested all perged filter and icemaker all is running good checked for leaks and all is leak free.
We serviced a
Kenmore refrigerator
Near Ontario, NY 14519
Chris
Job Details:
06/14/2023
Replaced inlet and updated water line
Ran several glasses of water and cycled ice maker fill - no more leaks visible and appears ok
We serviced a
Kenmore Washer
Near Rochester, NY 14607
Jose R
Job Details:
06/14/2023
Customer unit would not go in to a spin went ahead and replaced the belt for the dryer customer washer will not go into a agitation mode customer has a bad timer which is unavailable to order checked multiple vendors and no one has that part available customer will have to start exploring there options on a new unit complete
We serviced a
lg dryer
Near Rochester, NY 14612
Jose R
Job Details:
06/13/2023
Customer has a burnt out board causing the heating element to run non stop and burn everything inside of the unit customer will be exploring his options on getting a new one
We serviced a
lg dishwasher
Near Fairport, NY 14450
Derek
Job Details:
06/13/2023
Installed dishwasher lg
We serviced a
Samsung Washer
Near Pittsford, NY 14534
Jose R
Job Details:
06/13/2023
Went ahead and installed customer washer and dryer confirmed no leaks coming from water line on washer also made sure unit was venting right and no gas leaks coming from the dryer ran overall diagnostic on both units and they passed also changed the dryer door for customer to open other way complete
We serviced a
Whirlpool washer
Near Fairport, NY 14450
Tina
Job Details:
06/13/2023
Took apart control panel to view board and it appeared that the pressure sensor was not connected all the way. Made sure it was tight then ran and express wash and a bulky/bedding load since the over filling seemed to happen on that setting and it went through both cycles without issues.