We serviced a
Whirlpool Washer
Near Fairport, NY 14450
JK
Job Details:
03/24/2023
Board did not work F1 error still there
We serviced a
Whirlpool oven
Near Webster, NY 14580
Chris
Job Details:
03/24/2023
Replaced valve and regulator assy per RGE tag
Also replaced weak oven igniter and flex line as it was removed and missing apon arrival
Unable to locate any leaks after repair
Left old parts w customer
We serviced a
Samsung Washer
Near Rochester, NY 14617
Jose R
Job Details:
03/24/2023
When customer unit going into a spin mode unit making a grinding he would need a inner and outer drum so customer will be exploring his options on getting a new unit
We serviced a
Kenmore Washer.
Near Irondequoit, NY 14622
JK
Job Details:
03/24/2023
Machine will need drive basket, seal and drive block to repair.
3-24-23: Replaced drive block and brake ran and tested for spin and leaks all is leak free and spinning and agitating good.
We serviced a
maytag stove
Near Rochester, NY 14606
Jose R
Job Details:
03/24/2023
Customer unit was working with in specs while on site ran unit and it was hitting temp and was with in range went ahead and calibrated the unit and inform customer to educate us on how it is going complete
We serviced a
frigidaire Washer
Near Fairport, NY 14450
Tina
Job Details:
03/24/2023
Washer is not getting water, press or sensor is getting 120 along with lid switch but when I tested valveit?s not getting the 120v but the board is putting off 120v so the wire harness is bad. Customer is going to get a new appliance.
We serviced a
Samsung Dryer
Near Pittsford, NY 14534
Tina
Job Details:
03/24/2023
Replaced the thermal fuse and the TCO and unit is heating up, put cloths in the dryer and ran it awhile with them and it?s heating without issues.
We serviced a
whirlpool dryer
Near Webster, NY 14580
Cristian
Job Details:
03/24/2023
Cleaned out dryer fully didn?t get a smell
We serviced a
lg Refrigerator
Near Irondequoit, NY 14622
JK
Job Details:
03/24/2023
Refrigerator will need new thermostats and control board.
We serviced a
electrolux refrigerator
Near Ontario, NY 14519
Chris
Job Details:
03/24/2023
Replaced defrost tstat and unit checks ok
We serviced a
LG Refrigerator
Near Fairport, NY 14450
Cristian
Job Details:
03/24/2023
Noise possibly from icemaker .
We serviced a
Frigidaire Refrigerator
Near Pittsford, NY 14534
Cristian
Job Details:
03/24/2023
Replace filter and water valve tested unit water now goes to ice maker fine wait 24 hours to make ice
We serviced a
samsung Refrigerator
Near Rochester, NY 14619
Jose R
Job Details:
03/24/2023
We serviced a
Whirlpool washer
Near Rochester, NY 14624
JK
Job Details:
03/24/2023
Drain pump had mask and screw rapped around pump motor cleared and tested all is draining good.
We serviced a
Whirlpool Refrigerator
Near Macedon, NY 14502
Chris
Job Details:
03/24/2023
Model 795.71313.313
Serial 709mrhr19081
Unit has sealed system issues, recommend factory service
We serviced a
lg washer
Near Webster, NY 14580
Tina
Job Details:
03/24/2023
Washer was leaking from front door, seal was not broken but had build up on door let customer know to keep it cleaned.
Dryer had bad wheels so a maintenance kit was installed with new wheels, belt and idler and is working without issues.
We serviced a
samsung dryer
Near Penfield, NY 14526
Cristian
Job Details:
03/24/2023
Replace heating element unit is heating fine now
We serviced a
Samsung Dishwasher
Near Webster, NY 14580
Chris
Job Details:
03/24/2023
Replaced lower motion and vein assembly
We serviced a
Samsung washer
Near Williamson, NY 14589
Chris
Job Details:
03/24/2023
Replaced motor inverter and unit now spins and tumbles
Checks ok
We serviced a
Frigidaire Dryer
Near Rochester, NY 14615
Cristian
Job Details:
03/24/2023
Replace strike on door unit is working
We serviced a
kenmore Refrigerator
Near Hilton, NY 14468
Jose R
Job Details:
03/24/2023
Customer unit not getting a full frost pattern and fans and compressor is running customer will have to explore his options on getting a new unit
We serviced a
Whirlpool refrigerator
Near Penfield, NY 14526
Cristian
Job Details:
03/24/2023
Clean out drain line unit drains fine now
We serviced a
Whirlpool Refrigerator
Near Walworth, NY 14568
Chris
Job Details:
03/23/2023
Ice maker has broken neutral in harness inside freezer door
Needs door but door is NLA
# LW10371918
Unable to repair
Water pressure to unit is weak , disconnected water line from fridge and verified- recommend plumber
We serviced a
Whirlpool dryer
Near Rochester, NY 14609
JK
Job Details:
03/23/2023
Thermal cutoff was blown replaced as a kit ran and tested all is running and heating good.
We serviced a
Whirlpool Washer
Near Webster, NY 14580
Cristian
Job Details:
03/23/2023
Will recommend door gasket seal
We serviced a
MAYTAG Dryer
Near Pittsford, NY 14534
Cristian
Job Details:
03/23/2023
Replace idler kit tested unit no noise
We serviced a
Whirlpool refrigerator
Near Penfield, NY 14526
Chris
Job Details:
03/23/2023
All seals look good , unable to locate any air leaks
Put unit into timed defrost mode to see if that helps
If problem persist recommend factory service as there may be some form or warranty
We serviced a
Samsung Dryer
Near Pittsford, NY 14534
Tina
Job Details:
03/23/2023
Dryer was not heating up, tested components and the thermostat was not workin so a new one was put on. She had had this part changed out under a year ago so it?s still under warranty.
Dryer is heating up and working good
We serviced a
hotpoint washer
Near East Rochester, NY 14445
Tina
Job Details:
03/23/2023
Washer going into fill then soak then wash but instead of moving onto rinse it moves back to soak and won?t go forward. New board needed
3/23 new board installed washer now cycling through without issues
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14616
JK
Job Details:
03/23/2023
Filter housing will need to be replaced due to bad seals.
We serviced a
Whirlpool Dryer
Near Webster, NY 14580
Jose R
Job Details:
03/23/2023
Customer unit was making a loud squeaking noise went ahead and replaced whirlpool dryer kit unit working with in specs complete
We serviced a
holdiday oven
Near Rochester, NY 14607
JK
Job Details:
03/23/2023
Oven has pilot light lit back up ran and tested all is working good.
We serviced a
Samsung dishwasher
Near Williamson, NY 14589
Chris
Job Details:
03/23/2023
Appears wash pump is leaking water
Estimate approx 390 plus tax due on return if part ordered
No repair at this time
We serviced a
Bosch Microwave
Near Fairport, NY 14450
Chris
Job Details:
03/23/2023
Replaced magnetron and HV diode
Sanded and painted wave guide and all appears ok
Recommend not using for a couple hours so paint can dry
We serviced a
GE dishwasher
Near Rochester, NY 14618
Tina
Job Details:
03/23/2023
Unit is working intermittently, did an update and it still works intermittently but pump seems to run constantly when it?s not working it works normal when it is working.
Ordered a new board
3/23 installed new board and a new pressure sensor and DW is running without issues.
We serviced a
Frigidaire oven
Near Webster, NY 14580
Chris
Job Details:
03/23/2023
Replaced bake element
We serviced a
Whirlpool Dishwasher
Near Rochester, NY 14610
JK
Job Details:
03/23/2023
Dishwasher will need main PCB and new sump complete recommend replaceing
We serviced a
Whirlpool Refrigerator
Near Webster, NY 14580
Cristian
Job Details:
03/23/2023
Will recommend control board
We serviced a
GE Dryer
Near Webster, NY 14580
Jose R
Job Details:
03/23/2023
When running unit you would have to hold down the start button for it to run went ahead and informed customer that he may be looking at a bad timer if that doesn?t resolve the issue a bad motor customer will be exploring his options on a new unit
We serviced a
Whirlpool Refrigerator
Near Ontario, NY 14519
Cristian
Job Details:
03/23/2023
Seal system issue not getting full frost pattern
We serviced a
GE washer
Near Rochester, NY 14618
JK
Job Details:
03/23/2023
Washer was not spinning, did an update and working now
We serviced a
Whirlpool Dryer
Near Rochester, NY 14618
Tina
Job Details:
03/23/2023
Installed new flex dryer venting taped it up then put clamps over the end and a 90? elbow coming off the back of the dryer.
We serviced a
Samsung refrigerator
Near Webster, NY 14580
Jose R
Job Details:
03/23/2023
Went ahead and replaced compressor invert felt the vibration on the compressor turn on informed customer to monitor the unit and educate us how it is going complete
We serviced a
Whirlpool Dishwasher
Near Pittsford, NY 14534
Tanner
Job Details:
03/22/2023
Complaint of no wash. Power cycles unit. Able to obtain. F7E1 error. Confirmed current to motor circuit but no wash. No continuity through motor windings. Needs new wash motor, customer researching all options.
We serviced a
Speed Queen washer
Near Webster, NY 14580
Chris
Job Details:
03/22/2023
Unit has soap/fabric softener residue on inside of outter tub , cleaned as well as possible with out removing/replacing mounting steam/ seals
Next step would be to remove drum and clean estimate approx 150 labor plus what ever parts may be needed
Running cleaner through on regular basis and not using fabric softener may help
We serviced a
Amana Dryer
Near Fairport, NY 14450
Jose R
Job Details:
03/22/2023
Customer unit was not venting right so unit not heating right went ahead and informed customer to speak with the tenant to get that issue fix because vent going to the roof complete
We serviced a
LG refrigerator
Near Penfield, NY 14526
JK
Job Details:
03/22/2023
Filter head assembly broken and will need to be replaced.
03-22-23: Replaced filter housing and filter ran and tested for leaks all is leak free and running good.
We serviced a
Samsung Dryer
Near Webster, NY 14580
Jose R
Job Details:
03/22/2023
Had to replace Samsung heating Element unit getting nice and hot and working with in specs complete
We serviced a
Roper washer
Near Rochester, NY 14626
Cristian
Job Details:
03/22/2023
Unit was not draining looked at pump there was a baby Socks stuck in Pump causing it not to drain causing it not to Spin Took sock out ran unit and drains and spin fine.
We serviced a
samsung Dryer vent
Near Rochester, NY 14626
JK
Job Details:
03/22/2023
Cleaned short run vent cleaning ran dryer all is good with dryer all is clean.
We serviced a
GE Dryer vent
Near Rush, NY 14543
Tina
Job Details:
03/22/2023
Ran short vent line to dryer back removed plastic vent replaced cleaned vent line all is clear and running good.
We serviced a
Kitchen aid refrigerator
Near Pittsford, NY 14534
Cristian
Job Details:
03/22/2023
Replace icemaker #filter cover part WP67006331
Wait 24 hours to make ice
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14607
Tanner
Job Details:
03/22/2023
Complaint of FF section contents freezing. Measured 35 degrees in FF section and 37 degrees in Freezer. Inspected evaporator in freezer and found poor frost pattern. Unit has sealed system failure. As refrigerant leaks unit looses cooling power causing extra cold FF temps as unit attempts to get freezer to proper temp. Not worth repairing.
We serviced a
MAYTAG Dryer
Near Pittsford, NY 14534
Tina
Job Details:
03/22/2023
Dishwasher drain pumps works they need a board and are going to be getting a new one.
Dryer was not heating and needed new TCO so one was installed along wi5 a Maintenance kit and dryer was cleaned out and now working without issues.
We serviced a
MAYTAG Stove
Near Webster, NY 14580
Chris
Job Details:
03/22/2023
Model Mgt8775xs00
Serial D03415555
Rge disconnect gas and capped off supply
-Per Rge notes on tag recommend replacing regulator/valve assy. We also recommend lower oven igniter as it is weak and gas supply line
Estimate approx 538 plus tax ( includes trip,labor, shipping and parts)
No repair at this time , left gas off and capped as it was found apon arrival
Would be approx 438 plus tax due if repaired and service visit is payed in advance of parts order
Customers needs receipt mailed for insurance- no email
Customer refused to pay service call
We serviced a
electrolux washer
Near Williamson, NY 14589
Chris
Job Details:
03/22/2023
Removed drain bellow and cleaned debris from drain trap
Customer replaced pump prior to our arrival
We serviced a
Samsung Washer
Near Webster, NY 14580
Jose R
Job Details:
03/22/2023
Customer has a broken weight basket causing the unit to go crazy on a spin mode and also has a hole on the outer drum customer will be exploring options on getting a new one or getting Samsung to cover it complete
We serviced a
GE microwave
Near Rochester, NY 14618
Cristian
Job Details:
03/22/2023
Will recommend hvc , mag, and DIODE
We serviced a
LG oven
Near Webster, NY 14580
Chris
Job Details:
03/22/2023
Replaced weak oven igniter
We serviced a
MAYTAG washer
Near Henrietta, NY 14467
Tanner
Job Details:
03/22/2023
Complaint of unit leaking, filled unit and inspected under carriage. Water rushing out between tub and Gearcase assembly. Tub seal failure. Needs Gearcase with tub seal assembly. Customer reaching manufacturer regarding issue as unit is only 2 years old.
We serviced a
Whirlpool Dryer
Near Fairport, NY 14450
Cristian
Job Details:
03/22/2023
Come back and replace moisture sensor
We serviced a
Kitchen aid dishwasher
Near Penfield, NY 14526
Chris
Job Details:
03/22/2023
Unit was suds up causing soap and water to leak from bottom of door.
Cleared suds and advised customer
We serviced a
samsung oven
Near Parma, NY 14468
JK
Job Details:
03/22/2023
Igniter bad replaced ran and tested all is working good.
We serviced a
Kenmore Dryer
Near Rochester, NY 14625
Tina
Job Details:
03/22/2023
No heating in dryer, took apart and tested all components and everything worked and so did element. Unit was getting correct voltage. Bad board. Customer getting a new appliance
We serviced a
Kitchen aid oven
Near Fairport, NY 14450
Tanner
Job Details:
03/22/2023
complaint of not getting to temp and unit flashing error. F6E1 oven temp error. Measured resistance from upper oven sensor 1.127 K/ohms (valid). Measured resistance througuh upper oven bake and broil element in series at 37.7 ohms (valid). Oven ACU not reading temp properly. Installed new ACU. Tested via 350 degree bake and unit tested good. Tested to 400 and unit tested good.
We serviced a
Samsung refrigerator
Near Fairport, NY 14450
Chris
Job Details:
03/22/2023
Replaced freezer cover and fan assembly
Verified air flow and checks ok
We serviced a
Kenmore Dryer
Near Fairport, NY 14450
Tina
Job Details:
03/22/2023
Dryer was making squeaking sounds, a new maintenance kit was installed and dryer was cleaned out. Working without issues .
We serviced a
GE refrigerator
Near Rochester, NY 14607
Cristian
Job Details:
03/21/2023
Replace compressor fan motor
We serviced a
LG Washer
Near Rochester, NY 14612
Jose R
Job Details:
03/21/2023
Went ahead and replaced Washer fill hose set unit was leaking from the back unit working with In Specs no leaks
If issue keeps on will need to replace hot water valve
We serviced a
Maytag refrigerator
Near Fairport, NY 14450
Chris
Job Details:
03/21/2023
Appears main controls are shutting unit down
Recommend electronics
No repair at this time
We serviced a
Whirlpool Dryer
Near Irondequoit, NY 14617
JK
Job Details:
03/21/2023
Replaced thermal fuse ran and tested all is working good.
We serviced a
Samsung Dryer
Near Rochester, NY 14618
Jose R
Job Details:
03/21/2023
Customer unit would need main board customer would be reviewing it with significant other and see if they want to go along with repair and get back to us
We serviced a
Whirlpool oven
Near Webster, NY 14580
Chris
Job Details:
03/21/2023
Appears temp control is running cool
Est approx 430 due
No repair at this time
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14626
JK
Job Details:
03/21/2023
Refrigerator has sealed system issue and will need to be replaced.
We serviced a
kenmore washer
Near Williamson, NY 14589
Chris
Job Details:
03/21/2023
Inlet valve sensor connection is corroded, cleaned and code seems to have gone away
If comes back needs new inlet and harness
Approx 255 plus tax would be due
Also model number tag is worn away and cannot read
We serviced a
bosch dishwasher
Near Rochester, NY 14609
Tanner
Job Details:
03/21/2023
Complaint of unit not advancing into cycle. Started cycle but unit never advances past initial drain even though empty. Inspect drain filter and sump and both are clean. Observe unit start to fill after opening and closing door. Able to replicate on subsequent cycles. Once door is actuated unit fills and advances into cycle. Power cycled unit. Unit now advances past draining and warm starts wash motor. Still no fill. Actuate door. Unit fills. ACU not making proper choices advancing into cycle. Acuate door several times with success stop/starts. Needs ACU. Customer looking at all options will call if opt to repair.
We serviced a
GE washer
Near Penfield, NY 14526
Cristian
Job Details:
03/21/2023
Ran unit multiple time on time dry over 30 min and unit never shut off it does shut of on sensor dry when nothing is inside that?s normal ran some sheets with customer 40 minuets and unit never shut off I don?t see nothing wrong with unit .
We serviced a
GE Washer
Near Rochester, NY 14618
Tina
Job Details:
03/21/2023
Washer needed new drain pump, one was installed customer did not want to spend $45 on a new knob for the dryer
We serviced a
Frigidaire refrigerator
Near Pittsford, NY 14534
Cristian
Job Details:
03/21/2023
Replace damper motor wait 24 for proper temperature
We serviced a
Kenmore/Samsung dishwasher
Near Rochester, NY 14618
Tina
Job Details:
03/21/2023
Samsung 9year old front load washer needs new counter balances pieces. They are crumbling. Customer is going to not repair and just use it till it breaks.
Kenmore dishwasher needs a new sump assy which she wants to repair. Part is being ordered and will return to install.
3/21 installed new sump running without issues
We serviced a
Samsung oven
Near Rochester, NY 14607
Tanner
Job Details:
03/21/2023
Complaint of no bake. Ran bake and no igniter glow. Confirmed current to igniter. Needs new igniter. Replaced igniter. Tested via 200 degree bake and unit tested good.
We serviced a
Kitchen aid dishwasher
Near Webster, NY 14580
Chris
Job Details:
03/21/2023
Replaced float switch assembly and unit now fills with water and checks ok
We serviced a
whirlpool washer
Near Irondequoit, NY 14622
JK
Job Details:
03/21/2023
Washer will need a new drive block and tub seal due to broken block shifter gear.
We serviced a
Samsung washer
Near Penfield, NY 14526
Tina
Job Details:
03/21/2023
The drum is locked up and won?t even turn by hand. It is going to need a new inner and outer drum. customer is going to get a new appliance
We serviced a
Whirlpool dryer
Near Rochester, NY 14610
Jose R
Job Details:
03/21/2023
Had to replace vent and use two clamps because unit was not venting right and a bunch of water build up in the lines . Went ahead and replaced it and unit is working with in specs complete
We serviced a
GE Dishwasher
Near Rochester, NY 14625
Jose R
Job Details:
03/21/2023
Went ahead and replaced diverted kit unit working with in specs no leak complete
We serviced a
Frigidaire Dryer
Near East Rochester, NY 14445
Tanner
Job Details:
03/21/2023
Dryer sheets in blower housing. Cleared out housing. Tested unit and unit tested good.
We serviced a
jennair Oven
Near Pittsford, NY 14534
Tanner
Job Details:
03/21/2023
Complaint of poor bake temps. Measured resistance of element at 29 ohms, a valid reading. Confirmed 240 VAC. Ran bake with board exposed and large arcs occurring on bake relay. Bake relay only getting 120VAC causing element to under perform. Needs new board. Board NLA but repair shack does offer board repair. Quoted for repair. Customer looking at all options. If opt to repair charge standard service call to retrieve board and then repair cost once repair completed.
We serviced a
Samsung Fridge
Near Henrietta, NY 14467
Cristian
Job Details:
03/21/2023
Replace fitting tube customer paid in full
We serviced a
Samsung Dryer
Near Irondequoit, NY 14617
JK
Job Details:
03/21/2023
Installed new dryer checked gas line for leaks with gas meter no leaks all is running and heating good.
We serviced a
Whirlpool Dishwasher
Near Penfield, NY 14526
Tina
Job Details:
03/21/2023
Moisture/condensation built up and trigged the float sensor. It was removed and dried and is working without any issues now.
We serviced a
LG refrigerator
Near Rochester, NY 14606
JK
Job Details:
03/21/2023
R/S Refrigerator door stop broken and will need replacing part
Door Stopper: 4620JJ2009A
We serviced a
Frigidaire Refrigerator
Near Penfield, NY 14526
Tina
Job Details:
03/21/2023
Unit has a leak in it. Took off the back in the freezer and there is a block of ice on the right hand side. Customer is going To get a new appliance
We serviced a
MAYTAG washer
Near Macedon, NY 14502
Derek
Job Details:
03/20/2023
needs a new main board it?s not working right at all door won?t unlock it also won?t go through a diagnostic cycle. $515 to replace and the board is on back order so it could be 2-6 weeks for a new one
We serviced a
whirlpool Garbage Disposal
Near Honeoye Falls, NY 14472
Derek
Job Details:
03/20/2023
Installed a new disposal threat the customer supplied.
We serviced a
Samsung Refrigerator
Near Rochester, NY 14625
Jose R
Job Details:
03/20/2023
Customer did not have the ice maker function on causing the unit not to make ice went ahead and turned it on and hit the test button switch and everything working with in specs complete
We serviced a
Whirlpool Refrigerator
Near Webster, NY 14580
JK
Job Details:
03/20/2023
Refrigerator has sealed system issue and will need to be replaced, evap is fully warm except ball of ice at cap tube entrance to cabinet interior.
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14616
Jose R
Job Details:
03/20/2023
Went ahead and replaced fan motor unit working with in specs complete
We serviced a
GE washer
Near Rochester, NY 14613
Jose R
Job Details:
03/20/2023
Had to replaced drain pump unit was not draining and also had to clean out drain hose because it was clogged with a bunch of gunk and debris unit working with in specs complete
We serviced a
maytag washer
Near Fairport, NY 14450
Tina
Job Details:
03/20/2023
Washer was making noise when running when I got here I rand a quick wash load and it worked without any issues for the whole load. I took front and back off and looked for any visible signs of wear on anything and there is none.
After I helped customer swap washer and dryer places and that?s what the labor charge is for