We serviced a
Frigidaire Dryer
Near Rochester, New York 14624
JK
Job Details:
02/04/2025
Heating element bad replaced ran and tested all and all is heating normal
We serviced a
Samsung Dryer
Near Pittsford, New York 14534
Tina
Job Details:
02/04/2025
There was a flash fire in dryer, wires and connectors are burned. Customer is going to get a new dryer. (Pics attached)
We serviced a
Lg dryer
Near Rochester, New York 14606
Cristian
Job Details:
02/04/2025
Replace two back wheels under warranty, tested unit no more noise
We serviced a
Sasmung dryer
Near Sodus, New York 14551
Chris
Job Details:
02/04/2025
Replaced heating element assembly and repaired wires / wire terminals and unit now heats well
We serviced a
frigidaire dryer
Near Victor, New York 14564
Derek
Job Details:
02/04/2025
Needs a new motor it spun and is rubbing on the drum. The blower fan is cracked and will need to be replaced. It?s going to need a new belt and a good cleaning. $700 to repair unit is roughly 10yrs old.
We serviced a
Maytag dryer
Near Fairport, New York 14450
Tina
Job Details:
02/04/2025
dryer was making a loud sound when running. i took apart and one of the rollers had come apart so a new maintenance kit was installed, i also cleaned the inside out and took the back off and cleaned the lint housing and blower wheel out.
We serviced a
Ge dryer vent
Near Penfield, New York 14526
Tina
Job Details:
02/04/2025
short run vent cleaning
We serviced a
lg dishwasher
Near Ontario, New York 14519
Chris
Job Details:
02/04/2025
Needs new wash pump assembly
Approx 400.00 plus tax and shipping would be due on return if ordered - no repair at this time
We serviced a
Maytag Washer
Near Fairport, New York 14450
Derek
Job Details:
02/04/2025
The lid lock isn?t working so it won?t continue or finish a load. The lid lock is changed and I tested it a half dozen times and it?s working.
We serviced a
Kitchenaid Dishwasher
Near Webster, New York 14580
Chris
Job Details:
02/04/2025
Replaced control and started cycle - observed unit prewash,drain, go into main and open dispenser.
We serviced a
Kitchnenaid Dishwasher
Near Webster, New York 14580
Cristian
Job Details:
02/04/2025
I oil the spring no more squeaking noise
We serviced a
Kenmore dryer
Near Rochester, New York 14612
Jose R
Job Details:
02/03/2025
Chad a bad fuse causing the u it not to heat up went ahead and replaced thermal fuse now unit is operating with in specs
We serviced a
Whirlpool washer
Near Webster, New York 14580
Chris
Job Details:
02/03/2025
Not able to do any maintenance on washer other than recommend running cleaning tablets on a regular basis.
Vacuumed dryer and cleaned vent from exterior fixture.
Dishwasher needs filter screen customer to order and replace.
Estimate approx 110-120.00 plus tax would be due for us to order and replace
We serviced a
GE Dishwasher
Near Victor, New York 14564
Derek
Job Details:
02/03/2025
Needs a new drain pump. I replaced the drain pump. This pump had a new filter kit that it came with. I also replaced those pieces. I filled and drained the dishwasher 4 times and no problems.
We serviced a
Whirlpool Range electric
Near Webster, New York 14580
Chris
Job Details:
02/03/2025
Replaced cooling fan motor assy and verified proper operation.
We serviced a
Bosch dishwahser
Near Brockport, New York 14420
JK
Job Details:
02/03/2025
Dishwasher sump float switch tripped, cleaned water out of sump ran and tested for leaks no leaks from any points in sump, noticed a large amount of suds in unit from soap and rinse aid adviced customer to run some vinegar in with an empty was on normal and to stop using rinse aid.
Customer needs a drain kit for samsung refrigerator will have to return and do once customer allows evap to defrost for 24 hours.
02-03-25: Installed evap drain kit ran and tested all and all is draining good.
We serviced a
Ge dryer
Near Webster, New York 14580
Chris
Job Details:
02/03/2025
Reattached customer supplied venting and re taped - unit vents under deck so unable to check exterior vent fixture.
Customer also said timer does not move but was turning after vent was reassembled. If customer has additional timer issues recommend new timer - Estimate to replace timer is approx 300.00 plus tax due on return if ordered.
We serviced a
Electrolux Oven
Near Rochester, New York 14612
Cristian
Job Details:
02/03/2025
Replace control board tested unit working normal now
We serviced a
amana dryer
Near Webster, New York 14580
Chris
Job Details:
02/03/2025
Replaced bearings, pulley and belt kit - unit checks ok-
No email would like paper receipt
We serviced a
Frigdaire Dishwasher
Near Pittsford, New York 14534
Derek
Job Details:
02/03/2025
I replaced the lower door seal/sweep. I cleaned up as much of the calcium build up at the base. I ran and tested it. I don?t see any leaking anywhere.
We serviced a
Amana oven
Near Macedon, New York 14502
Derek
Job Details:
02/03/2025
Needs a new bake element. I installed the new bake element and ran the over to 350 preheat. It?s working well.
We serviced a
Kenmore refrigerator
Near Webster, New York 14580
Cristian
Job Details:
02/03/2025
Replace damper tested unit working fine wait 24 hours for fridge to maintain temperature
We serviced a
Kenmore Washer
Near Rochester, New York 14612
Jose R
Job Details:
02/03/2025
Was not hearing any noise while on site informed Cx about the gear case being the issue just educated Cx to lighten up on the loads and if see how it?s going would recommend gearcase if Cx calls back
We serviced a
Kitchen aid oven
Near Rochester, New York 14612
Jose R
Job Details:
02/03/2025
Cx had a bad heating element causing the u it not to heat up properly went ahead and replaced element now unit is operating with in specs complete
We serviced a
Whirlpool washer
Near Henrietta, New York 14467
JK
Job Details:
02/03/2025
Washer coupling broken replaced ran and tested all is working good. Agitator dogs bad replaced tested all is good.
We serviced a
Whirlpool Wall oven
Near Fairport, New York 14450
Jose D
Job Details:
02/03/2025
The oven has no power and is unresponsive on site. The ovens thermal fuse failed the continuity test, and will need to be replaced. I replaced the thermal fuse, ran and tested, the oven now has power and is working properly.
We serviced a
Kitchen aid Range
Near Webster, New York 14580
Chris
Job Details:
02/03/2025
Replaced oven solenoid and regulator assy and verified bake operation
We serviced a
Whirlpool Washer
Near Fairport, New York 14450
Cristian
Job Details:
02/03/2025
Will need a new gear case customer going to get a new machine
We serviced a
Electrux Dryer
Near Penfield, New York 14526
Cristian
Job Details:
02/03/2025
Did a short vent cleaning on Dryer washer will need vibration pads to avoid sliding on the floor. Customer will purchase and let us know to install.
We serviced a
Samsung Refrigerator
Near Fairport, New York 14450
Derek
Job Details:
01/31/2025
Acccording to Samsung it needs an update for the ice maker. New board, heater icemaker and the clips. Here going to call Samsung to see if they?ll cover the repair.
We serviced a
GE Oven
Near Fairport, New York 14450
Tina
Job Details:
01/31/2025
Customer had propane off when I got there so once back on I tested for propane at all the orifices, line and connections and there was none. I turned a burner on to make sure I got a reading when one and tested went off so I shut it back off then waited a few and rechecked all parts that have propane going thru it and there was no sign of a leak.
Short run vent cleaning done.
We serviced a
GE Dryer
Near Rochester, New York 14612
Cristian
Job Details:
01/31/2025
Replace drum for customer tested unit working normal
We serviced a
LG Fridge
Near Penfield, New York 14526
Cristian
Job Details:
01/31/2025
Replace freezer evaporator cover wait 24 hours for Icemaker to make ice
We serviced a
Whirlpool Washer
Near Ontario, New York 14519
Chris
Job Details:
01/31/2025
Replaced sensor/rear wire harness 11/1/24
Unable to duplicate issue
Customer was getting error code with old pump and new pump which makes me lean towards a control issue.
Both new one old pump test within 12-15ohms which indicate good.
Also signs of early bearing wear
No repair at this time
Estimate to replace control is approx 315.00 plus tax and shipping due on return if ordered
We serviced a
BOsch Dishwasher
Near Webster, New York 14580
Cristian
Job Details:
01/31/2025
on the dishwasher will need a wash motor on the washing machine Just adjust the spin cycle to low on heavier loads
We serviced a
LG washer
Near Webster, New York 14580
Cristian
Job Details:
01/31/2025
Unit is probably leveled ran unit with 3 towel spinning normal no leaks . customer education on spin cycle to avoid heavy vibration and shaking.
We serviced a
Kitchenaid Range
Near Churchville, New York 14428
JK
Job Details:
01/31/2025
Oven display was set to Spanish changed to English along with temp was in c changed to F ran oven upto temperature and all is working good.
We serviced a
GE Refrigerator
Near Pittsford, New York 14534
Chris
Job Details:
01/31/2025
Installed new ge refrigerator gaskets on both ff and fz doors. Heated with hair dryer and let soak in hot water to form. May take 24-48 hours to form completely. The less doors are opened the faster they will form.
Replaced gasket on dishwasher and dishwasher tests ok
We serviced a
Kitchenaid Dishwasher
Near Pittsford, New York 14534
Derek
Job Details:
01/31/2025
She seems to think the dishwasher is about 15yrs old. It has very low water pressure. I checked the filter it looks ok. It looks like it?s going to need a new washer motor. $450 to repair she?s going to look at new units.
We serviced a
Bosch dishwasher
Near Webster, New York 14580
Chris
Job Details:
01/31/2025
Removed lg dishwasher. Installed new Bosch electrical junction, new fitting and water line kit so that new dishwasher could be installed- mounted and hooked up all electrical and water connections and unit tests ok
We serviced a
LG Dryer
Near Penfield, New York 14526
Tina
Job Details:
01/31/2025
dryer was heating just took more than one cycle to get dry. took apart and checked all components which are good so i cleaned he inside of the dryer out and did a vent cleaning.
We serviced a
Maytag Washer
Near Henrietta, New York 14467
JK
Job Details:
01/31/2025
Suspension rods are worn and will need to be replaced along with drive hub.
We serviced a
Whirlpool oven
Near Penfield, New York 14526
Cristian
Job Details:
01/31/2025
Will need to replace bake element under warranty customer paid full first visit
We serviced a
Whirlpool Dishwahser
Near Rochester, New York 14612
Jose R
Job Details:
01/31/2025
Cx not getting any voltage coming into the unit would need to get a electrician to come out complete
We serviced a
Ge dryer
Near Rochester, New York 14612
Jose D
Job Details:
01/31/2025
E3 error code on site. Inlet thermistor issue. The inlet thermistor is located on the heater assembly, and is not sold as an individual part. the heater assembly will need to be replaced. Replaced the element, ran and tested, no more error code on site, and the heat is fluctuating up and down properly.
We serviced a
LG Refrigerator
Near Rochester, New York 14606
JK
Job Details:
01/31/2025
Samsung refrigerator will need new evap cover with fan and new heater. Unit will need to be defrosted before repair can be completed due to major frost buildup.
We serviced a
Maytag dryer
Near Canandaigua, New York 14424
Derek
Job Details:
01/31/2025
Installed new drum rollers and a belt tensioner pulley. They were worn out and rattling badly.
We serviced a
GE Washer
Near Ontario, New York 14519
Chris
Job Details:
01/31/2025
Washer has worn belt, latch and timer is sticking at spin.
Estimate approx 420.00 plus tax would be due on return visit if repaired. Parts would take 2 days to get in
No repair at this time gerber will call if parts are to be ordered per maintenance.
We serviced a
Samsung Dryer
Near Webster, New York 14580
Cristian
Job Details:
01/31/2025
Replace back right roller tested unit working normal now
We serviced a
Kitchenaid Dishwasher
Near Rochester, New York 14609
Jose D
Job Details:
01/31/2025
The control panel and the main board have fire damage. Both parts would need to be replaced.
We serviced a
Smasung Microwave
Near Rochester, New York 14624
JK
Job Details:
01/31/2025
Unit main fuse blown checked all door switches and thermals all are testing good replaced fuse ran and tested all and all is running good.
We serviced a
Kenmore Washer
Near Rochester, New York 14612
Jose R
Job Details:
01/31/2025
Cx unit was leaking from cold water valve went ahead and replaced valve now unit is operating with in specs complete
We serviced a
Frigidaire Refrigerator
Near Rochester, New York 14626
Jose R
Job Details:
01/31/2025
Cx outlet was not reading correct causing unit not to turn on ran extension cord to another outlet and the unit is turning on and working properly also did a cleaning on the coils and made sure drain hole was open so the water can drain properly unit is now operating with in specs complete
We serviced a
Ge Dryer
Near Fairport, New York 14450
Derek
Job Details:
01/31/2025
I ran the software update. I took the dryer apart and tested all the sensors. I ran diagnostic mode everything should be working properly?still no heat. I found there?s only 120v at the outlet and there should be 240v to run the dryer. Here going to need and electrician.
We serviced a
Speedqueen Dryer
Near Rochester, New York 14624
JK
Job Details:
01/31/2025
Timer burnt out and took sintrifical switch on motor with it both will need to be replaced.
We serviced a
Frigdaire Oven
Near Webster, New York 14580
Cristian
Job Details:
01/31/2025
Replace temp sensor tested unit working normal
We serviced a
Maytag DISHWASHER
Near Macedon, New York 14502
Chris
Job Details:
01/31/2025
Replaced water distribution feed with top spray arm - and tests ok
We serviced a
Ge dishwasher
Near Hilton, New York 14468
JK
Job Details:
01/30/2025
Ran dishwasher through service mode no stored error codes, computer was confused due to numerous button pushing after service mode all reset and is running good.
We serviced a
Whirlpool Dryer
Near Brockport, New York 14420
JK
Job Details:
01/30/2025
Push to start knob swapped with temperature knob and not allowing unit to start, swapped knobs ran and tested all and all is working good.
We serviced a
LG Microwave
Near Penfield, New York 14526
Cristian
Job Details:
01/30/2025
Customer goin to get a new unit they will call to install it will more likely need a second hand .
We serviced a
LG Refrigerator
Near Penfield, New York 14526
Cristian
Job Details:
01/30/2025
Will need freezer evep cover customer paid in full first visit
We serviced a
frigidaire Dishwasher
Near Webster, New York 14580
Cristian
Job Details:
01/30/2025
Will need Inner door #
L/r arms#
Spring #
Customer will think about the repair
We serviced a
Maytag washer
Near Webster, New York 14580
Chris
Job Details:
01/30/2025
Replaced drain pump and verified proper operation
We serviced a
Frigidaire Refrigherator
Near Webster, New York 14580
Cristian
Job Details:
01/30/2025
Replace Damper # tested unit working normal now Wait 24 hours for proper cooling
We serviced a
Bosch dishwasher
Near Pittsford, New York 14534
Tina
Job Details:
01/30/2025
Dishwasher had an E25 error code and was not draining, the pump was making a loud sound so a new one was installed and it?s now draining without issues.
We serviced a
Whirlpool Dishwasher
Near Rochester, New York 14606
Jose R
Job Details:
01/30/2025
Cleaned out filter also made sure the pump was good and turned the water on all the way now unit is operating with in specs complete
We serviced a
LG Oven
Near Irondequoit, New York 14622
Cristian
Job Details:
01/30/2025
Replace timer board tested unit working normal
We serviced a
frigidaire washer
Near Webster, New York 14580
Cristian
Job Details:
01/30/2025
Repalce drain pump tested unit working normal now
We serviced a
Whilrpool Stove
Near Webster, New York 14580
Chris
Job Details:
01/30/2025
Apt 222 needs cooling fan
Estimate approx 210.00 plus tax would be due on return
We serviced a
Whirlpool Refrigerator
Near East Rochester, New York 14445
Jose R
Job Details:
01/30/2025
Cx had broken wires on the bottom of the door causing auger and ice maker not to work informed Cx to contact many and see if they can cover parts also informed Cx on vent cleaning and was going to clean the short run them self complete
We serviced a
Amana Dryer
Near Rochester, New York 14609
Jose R
Job Details:
01/30/2025
Replaced gas coils on dryer and made sure the unit was venting right and it is now operating with in specs Cx has a bad ice maker and would need to be replaced if wanting it fix
We serviced a
LG Washer
Near Webster, New York 14580
Chris
Job Details:
01/30/2025
Unable to duplicate issue
Ran quick wash, rinse and spin and filled to max level in service mode.
Did find mushroom valve stuck in the down position - may bhave been splashing out back during spin out of cycle. Customer will have to monitor and see if issue reoccurs
We serviced a
Whirlpool Refrigerator
Near Fairport, New York 14450
Derek
Job Details:
01/30/2025
The compressor is making bad noises when the unit calls for cooling. 3yrs old whirlpool will warranty the compressor .
We serviced a
Lg washer
Near Webster, New York 14580
Chris
Job Details:
01/30/2025
Found plugged/ restricted water inlet valves and need to be replaced. Customer said they are having water issues and will call us to set up repair when they have the water issue resolved.
Estimate is approx 228.00 plus tax due on return to repair
We serviced a
Kenmore refrigerator
Near Fairport, New York 14450
Derek
Job Details:
01/30/2025
I cleaned out the drain hose in the back. I cleaned out the ice in the bottom of the freezer. It should be good to go. The hose was clogged up.
We serviced a
Maytag Washer
Near Fairport, New York 14450
Tina
Job Details:
01/30/2025
the agitator and basket were not spinning together as they should so a new hub was most likely needed. I went to take the agitator off but the nut would not come out so I filled the tub up with hot water and let it soak then it came unscrewed i tried to get the agitator itself off but that would not either but i got it loose somewhat so i let it soak again in hot water but it still would not move so if it fused to the gear case. a new washer is needed.
We serviced a
GE dryer
Near East Rochester, New York 14445
Derek
Job Details:
01/30/2025
I cleaned the blower housing out and the fan area of the dryer. I replaced two of the worn drum glides. I cleaned the dryer vent it?s very very short.
We serviced a
Samsung Refrigerator
Near Brockport, New York 14420
JK
Job Details:
01/30/2025
Icemaker motor bad and inlet valve is leaking both will need to be changed to correct issue.
We serviced a
Ge dryer vent
Near Pittsford, New York 14534
Tina
Job Details:
01/30/2025
The way the vent is outside there is no way to get a brush in due to it being on a brick wall and customer decided to not have it just be replace.
We serviced a
Samsung Dishwasher
Near Pittsford, New York 14534
Tina
Job Details:
01/30/2025
dishwasher intermittently has an error code of over water level but currently it?s working. that issue is usually the care break but due to age and cost customer is going to keep using till it stops then just get a new appliance.
We serviced a
Samsung Dryer
Near Webster, New York 14580
Chris
Job Details:
01/30/2025
Removed clothing from blower wheel and unit is operational. Recommend customer have vent checked as it?s a roof top exit.
We serviced a
GE Washer
Near Pittsford, New York 14534
Tina
Job Details:
01/30/2025
Washer has multiple errors all caused but a bad invert board but a drain pump is also needed. Customer is going to call GE and see if they will cover anything due to washer being less than 2 years old. Estimate was emailed and part notes will be in notes if she calls back for us to do this.
We serviced a
Kenmore dryer
Near Pittsford, New York 14534
Tina
Job Details:
01/30/2025
customer needed a new thermostat for the dryer but she wanted to just buy the part from us and her son was going to install it for her. Customer is aware that there is no warranty with us for part or trip since she bought part from us and didn?t have us install.
We serviced a
LG Washer
Near Webster, New York 14580
Chris
Job Details:
01/30/2025
Replaced drain pump motor
We serviced a
LG Refrigeerator
Near Webster, New York 14580
Chris
Job Details:
01/29/2025
Replaced all ff interior led and tests ok. Also updated software while installing leds
We serviced a
Bosch dishwasher
Near Webster, New York 14580
Chris
Job Details:
01/29/2025
Unable to duplicate the issue. Possibility that drain line froze from past cold snap and caused overfill - let unit run cycle and told customer to call us if it acts up again
We serviced a
Ge Washer
Near Fairport, New York 14450
Tina
Job Details:
01/29/2025
Put washer in diagnostic and when it came time to switch between agitate and spin the actuator was extremely loud and was not moving, a new one was installed and it?s working without issues. The agitator was also removed and cleaned along with the inside of the tub getting cleaned under where the agitator sits.
Washer is working without issues.
We serviced a
Maytag Washer
Near Penfield, New York 14526
Tina
Job Details:
01/29/2025
washer makes a loud thumping noise when running but only during agitate. it goes thru all cycles and spins and drains without issues. customer decided due to majority of parts being NLA and it being 32 years old that she is going to get a new one.
We serviced a
Amana Refrigerator
Near Webster, New York 14580
Chris
Job Details:
01/29/2025
Unit to temp apon arrival. Found faulty condenser motor, replaced and unit is running properly.
Small chance compressor may have been compromised by faulty condenser, but is running and cooling on today?s visit. Compressor is not a repairable item.
We serviced a
LG refrigerator
Near Ontario, New York 14519
Chris
Job Details:
01/29/2025
Replaced control panel on microwave and no longer flickers.
Installed new freezer handle
Both check ok
We serviced a
GE Range
Near Penfield, New York 14526
Tina
Job Details:
01/29/2025
The oven is not heating correctly. The igniter has 3.2 amps with is correct so then I was going to do hi and low but once the oven hot 350? and the igniter shut up 8t went down to 314? and just kept cycling. The igniter would turn on for 15 seconds then shut off for 10 seconds then back on and so forth and would never get back to the correct temp. I went to the back to check voltage and the igniter was getting 118VAC but the would go on and off and sometimes the voltage would be there when it was on and sometimes it would not. I then went to the main board which is suppose to send continuous voltage (120VAC) to the valve which then the valve send it to the igniter when needed but the hard is not sending it continuously like it?s suppose to so a new board is needed.
This is a special order item so the customer knows thats nice it?s ordered it can?t be returned and this item it currently out of stock and customer was told that there is no set time of when we would be able to get it in. The invoice was closed and I nice board comes in I let customer know we will call to set up an appointment to install the board and at that time only the cost of Shipping, Part and labor will be owed.
Estimate was emailed to customer
We serviced a
Bosch Dishwasher
Near Canandaigua, New York 14424
Derek
Job Details:
01/29/2025
The dishwasher was way out of level. It isn?t installed properly under the counter. It?s needs mounting brackets. The problem is the floor is 1/2? drop to the sub floor. I cannnot get the dishwasher out from underneath the cabinet to install hardware kit. They?re going to probably need a contractor to get the dishwasher out and installed properly.
We serviced a
Whirlpool Dryer
Near Hilton, New York 14468
JK
Job Details:
01/29/2025
Installed dryer, ran and tested all and all is running good, installed washer customer supplied fill and drain hoses ran and tested all and all is leak free and running good.
We serviced a
GE WAsher
Near Rochester, New York 14612
Cristian
Job Details:
01/29/2025
Will need a new gear case and inner tub customers Just gonna get a new unit.
We serviced a
Maytag Washer
Near Penfield, New York 14526
Jose R
Job Details:
01/29/2025
Cx has a bad gearcase and would need to be replaced if wanting to get it resolved Cx stated that the unit would make a squeaky noise when in spin and the heavier the load the louder it would get
We serviced a
Whirlpool dryer
Near Penfield, New York 14526
Tina
Job Details:
01/29/2025
Dryer runs and heats u some but the heat goes on and off continuously and very quick. I tested the gas coils and they were bad so a new set was installed along with a maintenance kit and the inside was cleaned out.
The outside part of the venting was completely clogged so that was cleaned along with an entire vent cleaning.
Dishwasher needed a new board but is 10 years old so customer is going to get a new one.
We serviced a
LG Washer
Near Penfield, New York 14526
Jose R
Job Details:
01/29/2025
Cx unit was not draining causing unit not to drain water then go into a spin mode went ahead and replaced pump now unit is operating with in specs complete
We serviced a
frigidaire dryer
Near Fairport, New York 14450
Cristian
Job Details:
01/29/2025
Replace bearing kit tested unit no more noise
We serviced a
Samsung dryer
Near Hilton, New York 14468
JK
Job Details:
01/29/2025
Heating element burnt-out again element is under warranty, changed element ran and tested all and all is working good.
We serviced a
Lg Dryer
Near East Rochester, New York 14445
Jose R
Job Details:
01/29/2025
Cx unit was backed up with a bunch of lint causing unit not to vent properly went ahead and did a cleaning now unit is operating with in specs complete

