We serviced a
Frigidaire Freezer
Near Webster, NY 14580
Chris
Job Details: 05/07/2024
Frigidaire Model fgsc2335tfb Serial 4a04110513 Had faulty compressor inverter, replaced inverter and compressor is now running and appears ok. May take 24 hours to reach set temperatures
We serviced a
Frigidaire Refrigerator
Near Rochester, NY 14606
Jose R
Job Details: 05/07/2024
Unit has been leaking and had a plugged defrost drain for a long time as there was excessive ice build up in freezer. Removed iced and steamed defrost drain, water now drains from evaporator pan and appears ok
We serviced a
Ge refrigerator
Near Rochester, NY 14610
Tina
Job Details: 05/07/2024
Water pressure was weak customer supplied filter and now water pressure is good wait 24 hours and it should start making ice . If still no ice would recommend come with new ice maker #
We serviced a
Kenmore Dishwasher
Near Rochester, NY 14617
Jose R
Job Details: 05/07/2024
Did a short vet cleaning on the dryer replace door seal on the dishwasher no leaks
We serviced a
frigidaire refrigerator
Near Rochester, NY 14617
Cristian
Job Details: 05/07/2024
I tested and checked each component didn?t get no smell or noise customer will send video of issue if noise happens again
We serviced a
LG refrigerator
Near Rochester, NY 14623
Tina
Job Details: 05/07/2024
Compressor is running but yet no full frost pattern inside freezer this is a compressor problem will recommend getting compressor checked
We serviced a
Whirlpool Washer
Near Webster, NY 14580
Chris
Job Details: 05/07/2024
Ok?d by Jake Washer needs a lid switch and the dryer needs a blower fan and Maintenance kit installed
We serviced a
Ge Microwave
Near Pittsford, NY 14534
JK
Job Details: 05/07/2024
Microwave needs a new magnetron which is nla 1997 model. His washer also stopped worki it need a new water pressure sensor. Installed the new sensor and the water is going into the tub.
We serviced a
Kenmore Fridge
Near Fairport, NY 14450
Tina
Job Details: 05/07/2024
$559 to do the inverter board 14yr old fridge going to look at new ones. No power coming from invert board to the compressor. Both fridge and freezer are room temperature.
We serviced a
ge dishwasher
Near Rochester, NY 14618
Cristian
Job Details: 05/07/2024
Garbage disposal drain plug still partly in causing everything to clog and stopping draining operations cleared plug ran and tested all and all is running and draing good.
We serviced a
Maytag Refrigerator
Near Pittsford, NY 14534
Cristian
Job Details: 05/07/2024
Water line cracked at housing to inlet cut copper line reattached line tested all for leaks and all is leak free and running good.
We serviced a
Thermodor cooktop
Near Rochester, NY 14624
JK
Job Details: 05/07/2024
Replaced gas pressure valve tested all connections for leaks all is leak free and running good.
We serviced a
Ge dryer
Near Pittsford, NY 14534
Derek
Job Details: 05/07/2024
The dryer belt is broken and wrapped around the motor. I replaced the dryer belt, ran and tested, the dryer no longer makes the clunking noise and is not running properly.
We serviced a
Amana Oven
Near Irondequoit, NY 14617
Jose D
Job Details: 05/07/2024
The outer glass is broken and will need to be replaced. The glass part number is NLA.
We serviced a
Maytag Washer
Near Fairport, NY 14450
JK
Job Details: 05/07/2024
The door boot seal is damaged and will need to be replaced.
We serviced a
whirlpool refrigerator
Near Webster, NY 14580
Chris
Job Details: 05/07/2024
Customer has a bad outlet causing every to short out and be non repairable customer will have to start exploring there options on a new unit
We serviced a
Samsung Washer
Near Rochester, NY 14623
Tina
Job Details: 05/07/2024
Customer complaint was that clothes are coming out soak when diagnosing unit notice that the plastic on the transmission was broke customer would need if wanting to go along with the repair cx will try to get Samsung to cover it or start exploring there options on a new one
We serviced a
Samsung Samsung fridge
Near Webster, NY 14580
Chris
Job Details: 05/07/2024
Went ahead and replaced temp sensor and damper now unit is operating with in specs complete
We serviced a
Lg washer
Near Rochester, NY 14607
Jose R
Job Details: 05/07/2024
No defect found went ahead and cleaned out filter and confirmed that heater is working inform customer to monitor unit complete
We serviced a
Ge refrigerator
Near Honeoye Falls, NY 14472
Derek
Job Details: 05/07/2024
Installed new water reservoir and new water valve and water dispenser working without issues.
We serviced a
LG Oven
Near Rochester, NY 14610
Jose D
Job Details: 05/07/2024
Oven was not heating to temp, the igniter was only pulling 2.7 amps, a new igniter was installed and is pulling 3.4 amps and is heating oven without issues.
We serviced a
Samsung Washer
Near Rochester, NY 14620
Cristian
Job Details: 05/07/2024
Washer would start and door would lock then it wouldn?t go any further. I cleaned filter out then ran diagnostics and it went through without issues. The. Ran a quick wash load and it completed the whole cycle.
We serviced a
Ge Washer
Near Henrietta, NY 14467
Derek
Job Details: 05/07/2024
Washer won?t run, checked door lock, valves, drain pump, a new board is need but it is NLA. Customer is gettin a new appliance
We serviced a
LG Dishwasher
Near Rochester, NY 14624
Jose R
Job Details: 05/07/2024
A screw had come loose on the door and was sticking out preventing it from closing only with an installation screw n the bracket on the top was coming loose. I pulled dishwasher out some and tightened screw on door then positioned it back in place which is a super tight space but I got it back and door is opening and closing.
We serviced a
MAytag Refrigerator
Near Scottsville, NY 14546
JK
Job Details: 05/06/2024
Refrigerator compressor bad and will need to be replaced not cost affective to repair due to age recommend replacing unit.
We serviced a
Ge refrigerator
Near Rochester, NY 14604
Cristian
Job Details: 05/06/2024
Waterline going into the water valve was corroded possible from heat And age I was able to cut the line and pull out more slack to reattach to the valve and now no leaks.
We serviced a
Frigidaire Oven
Near Rochester, NY 14607
Cristian
Job Details: 05/06/2024
Replace top and lower temp sensor everything is working normal now
We serviced a
Electrolux Refrigerator
Near Pittsford, NY 14534
Jose R
Job Details: 05/06/2024
No defect found unit operating with in specs went ahead and converted the temperature to show Fahrenheit and set it to the right temperature
We serviced a
Kitchen Aid refrigerator
Near Rochester, NY 14620
Tina
Job Details: 05/06/2024
Entire refrigerator was warm and compressor was not running, I tested compressor at windings and it was bad so a new appliance is needed. Their copper water line is also cracked and a new line is needed. They are going to buy one with the new fridge but might call us back to install
We serviced a
Ge Dishwasher
Near West Henrietta, NY 14586
Cristian
Job Details: 05/06/2024
After resetting the breaker unit still didn?t turn on not able to connect module to board not recognizing the unit at all recommend display and board and wire harness between door
We serviced a
Ge refrigerator
Near Rochester, NY 14620
JK
Job Details: 05/06/2024
Compressor starter bad replaced ran and tested all is cooling and running good.
We serviced a
Samsung Dryer
Near Fairport, NY 14450
Derek
Job Details: 05/06/2024
One of the drum rollers I replaced this December was squeezing again so I replaced it with another new one. Ran and tested it?s nice and quiet!
We serviced a
maytag dryer
Near Pittsford, NY 14534
Chris
Job Details: 05/06/2024
Customer only wants the knob Dropped off knob only send timer back per customer. Timer is approx 197.00 plus tax part only does not include installing part or shipping if customer wants timer as well in future
We serviced a
Samsung Refrigerator
Near Rochester, NY 14606
Jose R
Job Details: 05/06/2024
Customer has a bad ice maker and a bad flipper assembly if wanting to go along with any repair would recommend ice maker and flipper
We serviced a
LG dishwasher
Near Rochester, NY 14607
Jose R
Job Details: 05/06/2024
Customer complaint was that the unit was not draining went ahead and confirmed that pump was good and that the drain line was not clogged when running cycles and canceling it all the water would drain out inform customer to monitor u it and to educate me on how it?s going complete
We serviced a
Maytag dryer
Near Rochester, NY 14621
Jose R
Job Details: 05/06/2024
Model: Medb765fw0 Serial: M90611288 Customer frame is out of place causing the door not to close properly . It?s showing that the dryer front panel is unavailable to order and it?s discontinued unit is non Repairable complete
We serviced a
Amana Refrigerator
Near Irondequoit, NY 14609
Jose R
Job Details: 05/06/2024
Customers drain hole was frozen over causing ice to build up in freezer section and also leak out the door went ahead and cleaned out drain hole and drain tube in the back now unit is operating with in specs complete
We serviced a
Ge Washer
Near Rochester, NY 14623
Jose D
Job Details: 05/06/2024
Grinding noise on site. I was able to manual spin the tube and indicate that the washer has a bearing issue. Customer states it's very load during the spin cycle.
We serviced a
Bosch Dishwasher
Near Webster, NY 14580
Tina
Job Details: 05/06/2024
Dishwasher inlet valve was leaking, a new one was installed and there is not a leak anymore
We serviced a
Samsung Dryer
Near Fairport, NY 14450
Tina
Job Details: 05/06/2024
Dryer was not drying, the heating element was bad so a new one as installed alone with a maintenance kit. Dryer is heating without issues.
We serviced a
Kitchen Aid refrigerator
Near Fairport, NY 14450
Derek
Job Details: 05/06/2024
I found the door was being obstructed by some food and stuff sticking out of the drawer. I tapped up the wires and conduit to the wires at the bottom of the freezer door.
We serviced a
Maytag Washer
Near Webster, NY 14580
Chris
Job Details: 05/06/2024
Leaking water internally and shorted out main board - repair exceeds value of machine customer will get new washer
We serviced a
Kenmore Washer
Near East Rochester, NY 14445
Tina
Job Details: 05/06/2024
Washer needs a new drain pump but customer decided she is going to get a new one due to this one being 13 years old. Dryer vent cleaning done
We serviced a
Maytag Washer
Near Canandaigua, NY 14424
Derek
Job Details: 05/06/2024
I couldn?t find anything wrong with the washer. It sounds like it was out of balance on her. It seems to be fine. It had two unbalanced load codes saved. I made sure she knew how to load the washer correctly.
We serviced a
GE Dishwaser
Near Webster, NY 14580
Chris
Job Details: 05/06/2024
Replaced water level sensor
We serviced a
Ge refrigerator
Near Rochester, NY 14626
Cristian
Job Details: 05/06/2024
Replace fridge fan motor temp sensor and did a software update everything is working normal now Wait 24 hours for proper cooling
We serviced a
Whirlpoool refrigerator
Near Scottsville, NY 14546
JK
Job Details: 05/06/2024
Embrace compressor has leaked out most all coolant at the cap tube connector only getting frost on first 6" of evaporator after running for 30 minutes of time, refrigerator will need new sealed system or replacement of unit.
We serviced a
LG Washer
Near Victor, NY 14564
Derek
Job Details: 05/06/2024
Stacked unit need help getting dryer down. Chris is meeting me later this am. Replaced the hot water valve it was leaking badly.
We serviced a
MAytag Washer
Near Irondequoit, NY 14622
Jose D
Job Details: 05/06/2024
The washer won't drain On site. The customer also stated she seen the "LD" error code which stands for long drain. The drain pump is faulty and will need to be replaced.
We serviced a
Speed Queen Dryer
Near Rochester, NY 14618
Jose D
Job Details: 05/06/2024
No heat on site. The element failed the continuity test, therefore it will need to be replaced with a new element. I replaced the element, ran and tested, the dryer now heat up, and works properly.
We serviced a
Whirlpool Refrigerator
Near Webster, NY 14580
Chris
Job Details: 05/06/2024
Needs right door and freezer handle No repair at this time Approx 800 plus tax would be due
We serviced a
kenmore washer
Near Macedon, NY 14502
Derek
Job Details: 05/06/2024
WPW10268912 May need a water pressure sensor or new shocks. It worked fine for me both times I tried it. It had an out of balance code and a water level code.
We serviced a
LG refrigerator
Near Fairport, NY 14450
Tina
Job Details: 05/06/2024
LG refrigerator is completely warm. Took cover off of board area and there were 6 flashes on the main board light which indicate either a bad board or a bad compressor. I tested compressor at the windings for resistance and I got 11.6 ohms at 2 of the points but then open when trying to test using the top right winding. Refrigerator had a bad compressor. Long run vent cleaning done
We serviced a
maytag washer
Near Rochester, NY 14615
Jose D
Job Details: 05/06/2024
The washer door was locked according to the customer. The washer was unplugged on site, it seems the hard reset fixed the issue, since the door unlocked. Ran and tested the washer, everything is working fine.
We serviced a
frigidaire oven
Near Rochester, NY 14616
JK
Job Details: 05/06/2024
Door handle cracked and will need to be replaced.
We serviced a
Whirlpool Refrigerator
Near Fairport, NY 14450
Jose R
Job Details: 05/06/2024
Customer line had crack on where it connects to the housing had to replace both housing and the water line at the same time ran unit multiple times and it?s operating with In Specs no leaks
We serviced a
Ge Wall oven
Near Penfield, NY 14526
Chris
Job Details: 05/03/2024
Uninstalled double wall oven and replaced lower oven cooling fan Unit now heats and is operational
We serviced a
samsung dryer
Near Macedon, NY 14502
Derek
Job Details: 05/03/2024
Element tests good but only half of it lights and the high limit switch is bad. Customer will need both parts. I found the heater was cracked and one of the wires was touching the heater housing allowing it to ground out. This will keep the heater on and not allow it to shut off. This causing the high limit thermostat to pop. I replaced both the heater and the high limit. I ran and tested the dryer is working good.
We serviced a
samsung dishwasher
Near Fairport, NY 14450
Jose D
Job Details: 05/03/2024
Visible able to see that water reached the floor pan leak sensor. I checked the drain pump for any obstruction, the water inlet is good, and no water trails coming from the sump pump. The unit will not drain, the drain pump is faulty.
We serviced a
Lg Refrigerator
Near Fairport, NY 14450
Jose R
Job Details: 05/03/2024
Went ahead and replaced valve no leaks now unit is operating with in specs complete
We serviced a
Ge Stove
Near Ontario, NY 14519
Chris
Job Details: 05/03/2024
Appears something fell and shorted out outlet/ plug customer needs an electrician as there is no 240 volts only 120
We serviced a
Kenmore Stove
Near Rochester, NY 14612
JK
Job Details: 05/03/2024
Spark module and spark harness bad and will need to be replaced found harness used and new spark module. 05-03-24: Installed new spark module and spark wires ran and tested all and all is lighting and running good.
We serviced a
Ge refrigerator
Near Webster, NY 14580
Chris
Job Details: 05/03/2024
Replaced main board and unit now runs May take 24 hours for temperature to regulate
We serviced a
Frigidaire Oven
Near Henrietta, NY 14467
Derek
Job Details: 05/03/2024
I replaced the bake igniter. It was taking a long time to ignite the oven. I ran and tested the oven. I also calibrated it. It?s coming up to proper temperature.
We serviced a
Maytag oven
Near Rochester, NY 14606
JK
Job Details: 05/03/2024
Installed new bake element ran and tested all and all is heating and working good.
We serviced a
whirlpool refrigerator
Near Ontario, NY 14519
Chris
Job Details: 05/03/2024
Plastic water supply line to refrigerator was leaking - replaced with copper line and unable to locate any other leaks Left old water line with customer
We serviced a
Frigidaire Refrigerator
Near Rochester, NY 14610
Derek
Job Details: 05/03/2024
There is no frost on the evaporator cooling fins. The dampener for the fridge was stuck closed not allowing cold air to the fridge. The biggest problem is the compressor is having issues. There is power to the starter and the starter is engaging the compressor. The problem is the compressor isn?t always turning on to pump the refrigerant through the lines. This unit is 10 yrs old and is not worth fixing. It?s time for a new unit. I reassembled the unit back to the way I found it and let the tenant know the situation. They might want to move their food to a cooler.
We serviced a
ge oven
Near Irondequoit, NY 14609
Jose D
Job Details: 05/03/2024
The oven will not turn on, and there is no sparks coming from the stove burners. The igniter amprage is reading 2.2, the igniter will need to be replaced. The spark module will need to be replaced.
We serviced a
Kitchen aid Dishwasher
Near Pittsford, NY 14534
Jose R
Job Details: 05/03/2024
Went ahead and replaced door latch and owi sensor now unit is operating with in specs complete
We serviced a
LG Refrigertoar
Near Rochester, NY 14606
JK
Job Details: 05/03/2024
Checked all connections all are good, checked ked icemaker voltage from board all is good, checked icemaker test mode all is operating good if problem returns will need the main pcb.
We serviced a
Samsung WAsher
Near Rochester, NY 14612
Cristian
Job Details: 05/03/2024
Replace dampers and did a short vent cleaning
We serviced a
GE Dishwasher
Near Penfield, NY 14526
Cristian
Job Details: 05/03/2024
Did a software update unit is working normal now
We serviced a
LG Washer
Near Rochester, NY 14612
Jose R
Job Details: 05/03/2024
Customer complaint was that the unit would not complete a cycle and the display will just shut off when diagnosing unit button were not being responsive and the turn dial was not being responsive all the time if customer wants to go along with any repair would recommend main pcb
We serviced a
Kenmore Washer
Near Fairport, NY 14450
Derek
Job Details: 05/03/2024
I ran and tested the washer it?s working fine I didn?t find any leaks or any issues. It could be the plumbing. Thera definitely some sort of leak down there. I didn?t see anything coming from the drain pipes.
We serviced a
Maytag refrigerator
Near Brockport, NY 14420
JK
Job Details: 05/03/2024
Refrigerator icemaker wire harness broken in door customer will replace unit, oven display will need to be replaced due to leds burnt out. 05-03-24: installed new led board ran and tested all and all is working good.
We serviced a
Kenmore Dishwasher
Near Rochester, NY 14624
Jose D
Job Details: 05/03/2024
I removed the door panel to inspect for leaks, and noticed all the gunk and debris within the door and outside the door. I removed the gunk and cleaned both sides of the door. I leveled the dishwasher so the water is not favoring the front of the door. I Was not able to see any leaks on site, but took preventative measure to help decrease any water leaks. Advised to call back if the dishwasher washer leaks again.
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14606
Cristian
Job Details: 05/03/2024
Loose connector to the heater causing ice buildup reconnect wire heater started to work normal now wait 24 hours for proper cooling
We serviced a
samsung oven
Near Webster, NY 14580
Chris
Job Details: 05/03/2024
Replaced bake igniter and unit tests ok Oven light switch is intermittent keeping light off but no repair on switch at this time
We serviced a
samsung washer
Near Rochester, NY 14610
Jose R
Job Details: 05/03/2024
Customer complaint was that the unit would not finish going through a cycle when diagnosing unit was able to get a 3c2 error code which is indicating a bad motor customer motor is fine the main board is what?s bad and showing it unavailable to order so customer will have to start exploring there options on a new unit
We serviced a
Ge dishwasher
Near Rochester, NY 14607
Cristian
Job Details: 05/03/2024
Replace floating seal tested unit working normal no leaks
We serviced a
frigidaire refrigerator
Near Irondequoit, NY 14617
Cristian
Job Details: 05/03/2024
Replace icemaker wait 24 hours for ice to be made
We serviced a
Kenmore Washer
Near Fairport, NY 14450
Jose D
Job Details: 05/03/2024
No power on site. The outlet checks out good. I checked all the connection to the main board, no signs of a defective main board. When I plugged the washer back in, it turned on and starting working with no issues. Possible loose wire or outlet connection. Ran and tested, everything is working properly. Advised to call back if the issue happens again.
We serviced a
Maytag Washer
Near Rochester, NY 14606
Jose D
Job Details: 05/03/2024
The compacitor is not giving the right readings. More then likely burnt out from quarters jamming the agitator.
We serviced a
Whirlpool dishwasher
Near Fairport, NY 14450
Jose R
Job Details: 05/02/2024
Customers reach was coming apart went ahead and replaced adjuster now unit is operating with in specs
We serviced a
Kenmore Refrigerator
Near Victor, NY 14564
Derek
Job Details: 05/02/2024
Unit is a kenmore built by LG the compressor is coming on but has this weird tin like metallic noise coming from it. I ran it for 15 min and had no cool air blowing in. Sealed system issues or the notorious linear compressor issue.
We serviced a
Whirlpool dishwasher
Near Rochester, NY 14612
Cristian
Job Details: 05/02/2024
Ran auto diagnostic unit pass no error codes found.
We serviced a
Whirlpool Dryer
Near Rochester, NY 14621
Jose D
Job Details: 05/02/2024
Dryer won't start on site. The thermal fuse is blown, and it will need to be replaced. I replaced the thermal fuse, ran and tested, the dryer now starts and works properly.
We serviced a
Samsung Stove
Near Victor, NY 14564
Derek
Job Details: 05/02/2024
I replaced the bale igniter. Ran and tested the oven it?s working great now.
We serviced a
Frigidaire Refrigerator
Near Webster, NY 14580
Chris
Job Details: 05/02/2024
Customer states items in ff section are freezing found several items right against the cold air supply / damper and diverting cool air causing cold spots - advised customer to keep items clear of damper and see how unit operates the next few days
We serviced a
Frigidaire Dishwasher
Near Rochester, NY 14610
Jose D
Job Details: 05/02/2024
Standing water on site. After testing the dishwasher, the drain pump does not seem to work everytime it's suppose to drain. The drain pump will just sometimes hum, without draining the water. The drain pump is faulty and will need to be replaced. I replaced the drain pump, ran and tested multiple times, the dishwasher now drains everytime. I would also recommend to update the dishwashers drainage set up, although it drains, I was able to see from the basement that the water doesn't completely flow through the drain, possibly because of the U trap creating back pressure.
We serviced a
jennair stove
Near Webster, NY 14580
Chris
Job Details: 05/02/2024
Replaced front left burner infinite switch and tests ok
We serviced a
Samsung Oven
Near Rochester, NY 14618
Jose D
Job Details: 05/02/2024
The oven flame was turning on and off. The igniter amprage was reading at 2.4, the igniter will need to be replaced. I replaced the igniter, ran and tested, the oven now works properly.
We serviced a
Maytag dryer
Near Pittsford, NY 14534
Chris
Job Details: 05/02/2024
Timer knob insert fell out again , also timer may be stalling out by customer description of problem Would recommend replacing both parts in question Just parts are approx 250.00 No repair at this time
We serviced a
Samsung Dishwasher
Near Pittsford, NY 14534
Tina
Job Details: 05/02/2024
Dishwasher had been installed in the top but the brackets were not put in right and came loose and the dishwasher would not stay in place. I put 5e brackets on the right way and got it back into place and it was not wooing when opened or closed. Dryer vent was falling off the back so I used venting tape and a clamp to keep in place and not fall off.
We serviced a
Samsung Refrigerator
Near Rochester, NY 14617
Jose R
Job Details: 05/02/2024
Customer complaint was that the fridge was over cooling and things were freezing up . Found that the damper was stuck in a open position and that everything in the freezer was frosting up with the back customer would need temp sensor and damper
We serviced a
GE Washer
Near Penfield, NY 14526
Chris
Job Details: 05/02/2024
Washplate and gearbox drive shaft are rounded out and stripped Approx 490-510 would be due on return No repair at this time
We serviced a
Lg Refrigerator
Near Rochester, NY 14606
Jose R
Job Details: 05/02/2024
Went ahead and and did a soft rest to unit which was unplugging and plugging it in made sure the function was on and also hit the test button switch and everything operated with in specs complete
We serviced a
Ge refrigerator
Near Irondequoit, NY 14622
Cristian
Job Details: 05/02/2024
Replace correct bi metal sensor#wr50x10071 wait 24 hours for proper cooling
We serviced a
Bosch dishwasher
Near Victor, NY 14564
Derek
Job Details: 05/02/2024
Took he drain pump apart and found some debris causing the impeller fan to not engage. Filled and drained 4 times no problem. I cleaned the condenser cooling fins on the fridge and the surrounding areas of the compressors.
We serviced a
Ge Oven
Near Pittsford, NY 14534
JK
Job Details: 05/02/2024
Selector switch bad and will need to be replaced and part is NLA.