We serviced a
ge refrigerator
Near Pittsford, NY 14534
Cristian
Job Details: 09/13/2024
Customer Going to think about the repair on the fridge if noise happens again
We serviced a
Whirlpool Dishwasher
Near Penfield, NY 14526
Jose D
Job Details: 09/13/2024
Noticed on site that there was water in the water sensor tray. I removed the water and dried all components. I leveled the dishwasher so that the water isn't favoring the front of the door. I ran a wash cycle and did not see any signs of a water leak. The customer also wanted the dryer vent cleaned. The vent is now cleared of any lint build up.
We serviced a
samsung refrigerator
Near Walworth, NY 14568
Chris
Job Details: 09/13/2024
Replaced ff damper motor assy and verified operation - unit does not appear to have any electrical issues as it draws approx 1.8-2.0 amps while cooling and approx 4 amps in defrost mode
We serviced a
Whirlpool Dishwasher
Near Pittsford, NY 14534
Tina
Job Details: 09/13/2024
customer said that after she had unloaded dishwasher while later she notice a smell coming from it and when she opened it she went to take the lower rack out and burned her hand bet it was so hot. she noticed the lower spray arm had come apart and the bottom metal part was sitting on the heating element. a lower spray arm and element are needed but due to appliance being 15 years old customer is just going to get a new one.
We serviced a
Whirlpool Washer
Near Rochester, NY 14618
JK
Job Details: 09/13/2024
Ran washer through service mode door lock error was present, unlocked manually ran machine through service mode and all is working good, door lock wire plug vibrated loose receipted and all is running good.
We serviced a
Maytag Refrigerator
Near Pittsford, NY 14534
Derek
Job Details: 09/13/2024
I ran and tested the ice maker it is not leaking at all. I took the door off and the bottom drawer. I noticed the drain hole was frozen over. I used my steamer to defrost the drain hole, and I cleaned out the hair slime and grime out of the drain tube. When the fridge defrosts it wasn?t draining and the water was leaking down the front and to the bottom of the freezer. I cleaned out all the ice in the bottom as well.
We serviced a
Maytag Refrigerator
Near Rochester, NY 14625
Cristian
Job Details: 09/13/2024
Replace touchpad for customer tested unit working normal wait 24 hours for proper cooling
We serviced a
GE Refrigerator
Near Rochester, NY 14620
JK
Job Details: 09/13/2024
Defrost timer bad not going into defrost mode and will need to be replaced. Changed defrost timer ran and tested all is defrosting and running normal defrost ice in blower housing and all is blowing and cooling good.
We serviced a
LG Refrigerator
Near Ontario, NY 14519
Chris
Job Details: 09/13/2024
Unit appears to have sealed system issue - recommend factory service
We serviced a
kenmore dishwasher
Near Rochester, NY 14620
Jose R
Job Details: 09/13/2024
Customers complaints The unit was When diagnosing unit could not replicate any leaks when ahead and adjusted the wash blade if customer calls back would recommend bottom door seal
We serviced a
Kitchenaid Freezer
Near Pittsford, NY 14534
Derek
Job Details: 09/13/2024
Needs a new door gasket. I replaced the door gasket it was all cracked and not sealing. There was frost all over the food. I cleaned up most all the ice when I put it back together. Door looks to be sealing good now. Thank
We serviced a
kenmore stove
Near Penfield, NY 14526
Tina
Job Details: 09/13/2024
Bake was taking a long time to heat and igniter was only pulling 2.5 AMPS. I installed a new igniter and it?s pulling ver 3 amps now and is heating without issues.
We serviced a
Bosch Dishwasher
Near Fairport, NY 14450
Cristian
Job Details: 09/13/2024
Replace water valve tested unit working normal now
We serviced a
GE Dishwasher
Near Penfield, NY 14526
Jose D
Job Details: 09/13/2024
The dishwasher was leaning forward on site. I repositioned and leveled the dishwasher. Ran and tested, everything is working properly now.
We serviced a
frigidaire Stove
Near Webster, NY 14580
Chris
Job Details: 09/13/2024
Was able to get door to unlock- lock motor is very weak and will need to be replaced if problem persists- no farther repair at this time
We serviced a
maytag dryer
Near Webster, NY 14580
Tina
Job Details: 09/12/2024
Dryer made a squeaking noise while running so a maintenance kit was installed and the dryer was vacuumed out. Dryer is running without issues
We serviced a
LG Washer
Near Rochester, NY 14607
Jose R
Job Details: 09/12/2024
Cx unit had no where to drain they have a extra connector which is not recommended and the drain line is higher then the unit and is leaking and causing the water to back flow into the tub cx would need to get in contact with a carpenter or a plumber to put a sink so that the unit could drain properly complete
We serviced a
whirlpool oven
Near Rochester, NY 14617
Cristian
Job Details: 09/12/2024
Replace bake element tested unit working normal
We serviced a
Maytag Washer
Near Spencerport, NY 14559
JK
Job Details: 09/12/2024
Hub bad and will need to be replaced, Replaced hub ran calibration mode and service mode all is running good.
We serviced a
Frig Refrigerator
Near Ontario, NY 14519
Chris
Job Details: 09/12/2024
Cleared ice build up in ice maker fill funnel - replaced updated water supply parts along with latest main pcb software- unit may take up to 24 hours to start proper ice production
We serviced a
Samsung Dryer
Near Rochester, NY 14620
JK
Job Details: 09/12/2024
Dryer had clothing object wrapped around blower wheel causing motor to freeze, removed item from blower wheel ran and tested all and all is running and heating good.
We serviced a
lg refrigerator
Near Irondequoit, NY 14609
Chris
Job Details: 09/12/2024
Replaced evap fan motor assy on refrigerator and unit tests ok Also replaced complete spark ignition setup on range - tests ok as well
We serviced a
maytag washer
Near Webster, NY 14580
Cristian
Job Details: 09/12/2024
Replace control board and did a software update. Everything's working normal.
We serviced a
Frigidaire Dryer
Near Rochester, NY 14616
Jose R
Job Details: 09/12/2024
Replaced vent to flexible vent and gave it enough slack to where they can pull it out and it won?t disconnect unit is operating with in specs complete
We serviced a
frigidaire refrigerator
Near Webster, NY 14580
Tina
Job Details: 09/12/2024
Plastic part inside ice bucket broke so a new ice bucket is being ordered and will be dropped off on Tuesday for customer to install
We serviced a
frigidaire refrigerator
Near Rush, NY 14543
Jose R
Job Details: 09/12/2024
Replaced control panel and defrost thermostat and unit is now operating with in specs complete
We serviced a
Whirlpool Oven
Near Rochester, NY 14626
JK
Job Details: 09/12/2024
Bake igniter bad replaced ran and tested all is working good.
We serviced a
samsung microwave
Near Pittsford, NY 14534
Derek
Job Details: 09/12/2024
Unit has an se error code according to Samsung it?s a stuck key or the control panel is not communicating with the main control board.
We serviced a
Whirlpool Washer
Near Canandaigua, NY 14424
Derek
Job Details: 09/12/2024
Need water valve doing the same thing as last time it?s over flowing the dispensers on the top of the washer. Replaced the water valve and it?s working good now.
We serviced a
Samsung Dryer
Near Irondequoit, NY 14617
Jose R
Job Details: 09/12/2024
Replaced maintenance kit and cleaned inside of dryer and educated customer on load size unit operating with in specs complete
We serviced a
Maytag Oven
Near Fairport, NY 14450
Cristian
Job Details: 09/12/2024
Replace upper and lower igniter tested unit working normal
We serviced a
Samsung Oven
Near Rochester, NY 14609
Cristian
Job Details: 09/12/2024
Replace igniter tested unit working in normal
We serviced a
kitchen aid electric range
Near Rochester, NY 14612
Jose R
Job Details: 09/12/2024
Installed both boards, unit now operating to specs. Touchpad error code turned out to also need main control board as there was rodent infestation noticed on main board.
We serviced a
Samsung Washer
Near Rochester, NY 14624
JK
Job Details: 09/12/2024
Will need gearcase and Acuator customer will contact samsung.
We serviced a
samsung Refridgerator
Near Rochester, NY 14609
Cristian
Job Details: 09/12/2024
Replace freezer fan motor assembly tested unit fan is running normal now wait 24 hours for proper cooling in the fridge.
We serviced a
Whirlpool Washer
Near Rochester, NY 14607
Jose D
Job Details: 09/12/2024
The washer passed the diagnostic test. The washer passed the recalibration test. No stored error codes. Tested the coin op, inserted quarters and had no issues going into a cycle...advised to call back if the issue happens again.
We serviced a
whirlpool refridgerator
Near Webster, NY 14580
Tina
Job Details: 09/12/2024
customers i e maker was broken and they had ordered their own so i installed it and it went into harvests and working without issues
We serviced a
Whirlpool Dryer
Near Pittsford, NY 14534
Jose D
Job Details: 09/12/2024
No power onsite. I tested the 240v outlet and it's not giving me the correct voltage, just giving me random numbers. I reset the breaker and still got the same results. Advised the customer that they will need to call and electrician.
We serviced a
Frigidaire Refrigertaor
Near Rochester, NY 14622
Cristian
Job Details: 09/12/2024
Would recommend Icemaker and fill tube
We serviced a
LG Refrigerator
Near Webster, NY 14580
Tina
Job Details: 09/12/2024
installed new front dispenser and control and everything is working without issues.
We serviced a
samsung dishwasher
Near Spencerport, NY 14559
JK
Job Details: 09/12/2024
Drain pump frozen and will need to be replaced.
We serviced a
samsung dishwasher
Near Farmington, NY 14425
Derek
Job Details: 09/12/2024
I reset the computer and the touch pad user interface came right back on. It seems to be working good now.
We serviced a
LG Washer
Near Ontario, NY 14519
Chris
Job Details: 09/12/2024
Appears basket / vet outter tub is failing needs new tub and basket and parts are NLA Unit is stacked in closet area Dishwasher has intermittent IE error would recommend starting with case / flow meter Estimate approx 185.00 plus tax due on return - being intermittent issue may end up needs additional parts and labor
We serviced a
KEnmore Dryer
Near Fairport, NY 14450
Tina
Job Details: 09/12/2024
Dryer would run for a few min then it would stop heating. Customer had changed high limit himself but it was still doing it. First ting I did was unhook venting and ran dryer, the element was Turing on and cycling but it was going on and off everything 45seconds or so which is not common. The temp was around 143? while this was happening. I tested all components and everything tested good. But I changed out he cut out kit and installed a maintenance kit then did a vent cleaning and it was very clogged which could be a main cause of the issue. After vent cleaning I ran dryer for about 10min to make sure it was staying hot and it was.
We serviced a
KEnmore dryer
Near Rochester, NY 14624
JK
Job Details: 09/10/2024
Dryer belt broken replaced as a kit ran and tested all and all is running good and quiet, vacuumed inside all is clean.
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14620
Cristian
Job Details: 09/10/2024
Repalce Thermostat and defrost board wait 24 hours for proper cooling
We serviced a
Lg Refrigerator
Near Canandaigua, NY 14424
Derek
Job Details: 09/10/2024
Needs evap fan motor. The bearing is worn out and it was making bad noises.
We serviced a
Frigidaire Refrigerataor
Near Ontario, NY 14519
Chris
Job Details: 09/10/2024
Needs main PCB update and new icemaker kit Estimate approx 560.00 including tax would be due on return if repaired- left ice maker off and advised customer to call if ordered
We serviced a
maytag Washer
Near Hilton, NY 14468
Cristian
Job Details: 09/10/2024
Washer is gonna need a new gear case customer is going to get a new washer dishwasher I installed the door spring assembly
We serviced a
Whirlpool Microwave
Near Webster, NY 14580
Chris
Job Details: 09/10/2024
Replaced failed oven igniter on range and unit tests ok Microwave needs mag and diode Estimate approx 215.00 plus tax would be due on return- no repair at this time
We serviced a
KEnmore Dryer
Near Fairport, NY 14450
Tina
Job Details: 09/10/2024
Dryer belt broke so a maintenance kit was installed and I took apart the whole dryer and cleaned it out while I was there and did a vent cleaning.
We serviced a
Maytag Washer
Near Rochester, NY 14626
Jose R
Job Details: 09/10/2024
Cx would need control panel and main hairs which are showing that they are unavailable if cx order the part can come back to charge labor to put it in complete
We serviced a
SAMSUNG FREEZER
Near Webster, NY 14580
Chris
Job Details: 09/10/2024
Freezer was approx 25-30* and ff section was approx 45-50* at time of arrival. Found plugged ff defrost drain - cleared and advised customer if warm temps persist it appears to be a sealed system issue and we are unable to repair farther
We serviced a
hotpoint Oven
Near Rochester, NY 14624
JK
Job Details: 09/10/2024
Bake igniter bad will need to be replaced, replaced rannand tested all and all is working good.
We serviced a
Whirlpool Refrigerator
Near Farmington, NY 14425
Derek
Job Details: 09/10/2024
The arm for the fill lever on the ice maker wasn?t in the little hole properly so it was in the off position even thought the arm was down in the on position. I ran test mode after I fixed the arm and the ice maker ran all tests. They need to wait 24-48 hrs for the ice. The dishwasher had a screw wedged in the drain pump. After I found that it still wasn?t draining. I found the plug for the garage disposal was still in place so I knocked it out and it?s draining perfectly now.
We serviced a
whirlpool dishwasher
Near Fairport, NY 14450
Derek
Job Details: 09/10/2024
I installed the door gasket the customer had supplied. I ran the dishwasher and it?s not leaking. The old door gasket was in real rough shape.
We serviced a
Bosch Dishwasher
Near Penfield, NY 14526
Tina
Job Details: 09/10/2024
Diverter installed and there is no more leak
We serviced a
KEnmore Dryer
Near Churchville, NY 14428
Chris
Job Details: 09/10/2024
Replaced timer and verified heat - unit tests ok
We serviced a
samsung refridgerator
Near Webster, NY 14580
Chris
Job Details: 09/10/2024
Replaced evap cover assembly and freezer tube unit now passes test mode and appears to be operating properly- may take several hours to get back down to temp
We serviced a
Whirlpool Washer
Near Fairport, NY 14450
Derek
Job Details: 09/10/2024
I removed the lid and front panel to access the filter. I vacuumed all the water out. I roof the filter out of the pump and only found a screw In there. I removed the hoses from the basket and pump and checked them for the missing pad. None found. U used my shop vac to remove any possible onjects from all the hoses and the tub. It?s draining fine and working fine.
We serviced a
ge washer
Near Rochester, NY 14610
Jose R
Job Details: 09/10/2024
Cx had bad shocks went ahead and replaced all 4 shocks now unit is operating with in specs Complete
We serviced a
LG Washer
Near Rochester, NY 14624
JK
Job Details: 09/10/2024
Tub support broken and allowing bottom weight to hit front of machine front tub and weight will need to be replaced not cost affective to repair.
We serviced a
Frigidaire Refrigerator
Near Irondequoit, NY 14617
Jose R
Job Details: 09/10/2024
Replaced fan motor and control board now unit is operating with in specs complete
We serviced a
kENMORE Refrigerator
Near Fairport, NY 14450
Tina
Job Details: 09/10/2024
Both sides of fridge are warm even though compressor is running. I took evap cover off and there is no frost pattern which indicates fridge is out of refrigerant. Customer is going to need a new fridge. Picture attached of evaporator
We serviced a
samsung refridgerator
Near Penfield, NY 14526
Cristian
Job Details: 09/10/2024
Would try inverboard #DA41-00614F part is not available
We serviced a
Electrolux Dryer
Near Rochester, NY 14604
JK
Job Details: 09/10/2024
Dryer heating element grounding out during heating due to bad thermostats, will need to replace all to correct issue.
We serviced a
Maytag WAsher
Near Irondequoit, NY 14617
Jose R
Job Details: 09/10/2024
Replaced hub and agitator and calibrated the ui it now washer is operating with in specs complete
We serviced a
Samsung Refrigerator
Near Honeoye Falls, NY 14472
Derek
Job Details: 09/09/2024
Compressor is making bad noises and is loud. No cooling to fridge or freezer. He compressor is super hot to the touch. All fans are working. Customer was also complaining that the ice maker was freezing up and not working. This was before the compressor stopped. There are service bulletins to update the ice maker that will probably be needed as well.
We serviced a
lg washer
Near Rochester, NY 14620
Jose R
Job Details: 09/09/2024
Cx tub was not spinning properly noticed that the inner and outer tub is getting bad cx will be exploring there options on a new unit but will go light on the loads and monitor unit and lets us know on how it is going
We serviced a
LG Oven
Near Rochester, NY 14612
Jose R
Job Details: 09/09/2024
Cx had a bad igniter went ahead and replaced igniter now unit is operating with in specs complete
We serviced a
amana refrigerator
Near Rochester, NY 14625
JK
Job Details: 09/09/2024
Evap fan and condenser fan both burnt out and will need to be replaced. 09-09-24: Installed new condenser fan and evap fan ran and tested all and all is blowing and cooling good.
We serviced a
Maytag Washer
Near Rochester, NY 14610
Cristian
Job Details: 09/09/2024
Pulley#200816 Parts not available
We serviced a
Kitchenaid Refrigerator
Near Fairport, NY 14450
Tina
Job Details: 09/09/2024
customer said fridge was not working over weekend but right now everything is at correct temp. i put in service mode and everything is working without issues and pass all tests. they said ice maker wasn?t working now it?s working and ice box is full.
We serviced a
GE Dishwasher
Near Pittsford, NY 14534
Derek
Job Details: 09/09/2024
Needs a new diverter WD19X25278. Going to be $200.00 to fix. The pod isn?t dissolving properly because the diverter isn?t switching the water to the middle or upper spray arms. I tried cleaning the diverter out but it?s still not functioning. Going to look at new dishwashers possibly fixing his one so I?m putting the part number in the description to preorder.
We serviced a
whirlpool refrigerator
Near Rochester, NY 14623
Cristian
Job Details: 09/09/2024
Replace Icemaker wait 24 hours for Icemaker to make ice
We serviced a
whirlpool Refrigerator
Near Rochester, NY 14610
Cristian
Job Details: 09/09/2024
Replace control board wait 24 hours for proper cooling
We serviced a
Kitchenaid Dishwasher
Near Webster, NY 14580
Chris
Job Details: 09/09/2024
Replaced pump and sump assembly and unit now operates properly
We serviced a
frigidaire dryer
Near Rochester, NY 14624
JK
Job Details: 09/09/2024
Installed short vent and cleaned all vent dryer is new no need to clean, ran and tested all and all is venting good.
We serviced a
Kitchenaid Refrigerator
Near Fairport, NY 14450
Tina
Job Details: 09/09/2024
installed new water valve as old one was leaking and the new one is working without issues.
We serviced a
Amana Washer
Near Rochester, NY 14625
JK
Job Details: 09/09/2024
Washer computer will not read sensors and causing unit to prolong sensor along with lid lock going bad.
We serviced a
Kitchenaid Dishwasher
Near Pittsford, NY 14534
Tina
Job Details: 09/09/2024
Customer stated that LED did on work on front panel and on UI board but it?s intermittent and right now it?s working. I put in service mode and there are no error codes and Dishwasher is getting correct voltage. I turned on and off multiple times to see if power would go off but it never did and dishwasher is running without issues.
We serviced a
Bosch Dishwasher
Near Pittsford, NY 14534
Tina
Job Details: 09/09/2024
The dishwasher had a little bit of water left in it but when I did the drain button it drained it all out. I ran 2 quick wash cycles and it drained. Then Started and stopped it a few times and it drained without issues.
We serviced a
Maytag Refrigerator
Near Fairport, NY 14450
Tina
Job Details: 09/09/2024
Ice maker s not working, when I first tested for voltage there was none coming from board and the ice marker would not do anything when I was using jumper wires. I had customer er turn fridge off and tested everything for resistance and everything tested good. When fridge came back on the board started giving voltage to ice maker but ice maker would still not go on. Due to board working after resetting and ice maker not working either way both parts are needed. Fridge is 11 years old so customer things they are going out pass on repair but an estimate was emailed to them and part numbers are in notes if they change their mind.
We serviced a
Samsung Dryer
Near Rochester, NY 14626
JK
Job Details: 09/09/2024
Ran dryer on all settings with cloths and can not get any codes to come up checked all temperatures and all are within specs.
We serviced a
KEnmore Washer
Near Rochester, NY 14618
Cristian
Job Details: 09/09/2024
Will recommend a new drum and new drain pump with the cost of repair for this. I would just get a new unit .
We serviced a
frigidaire refrigerator
Near Ontario, NY 14519
Chris
Job Details: 09/09/2024
Appears water is splashing over out of icemaker recommend icemaker and splash kit Estimate approx 216 plus tax would be due on return Customer to call if parts are to be ordered
We serviced a
Frigidaire Oven
Near Rochester, NY 14617
Jose R
Job Details: 09/09/2024
Cx had a bad igniter was not providing proper voltage went ahead and replaced igniter now unit is operating with in specs
We serviced a
maytag refrigerator
Near Webster, NY 14580
Chris
Job Details: 09/09/2024
Replaced complete icemaker assembly and tests ok - may take up to 24 hours for proper ice production to start
We serviced a
Frigidiare Dishwasher
Near Rochester, NY 14618
Cristian
Job Details: 09/09/2024
Ran a quick cycle ran through with no issues
We serviced a
bosch dishwasher
Near Rochester, NY 14618
Cristian
Job Details: 09/09/2024
door not closing properly reinstalled unit now door close fine now no leaks
We serviced a
whirlpool washer
Near Rochester, NY 14619
Jose R
Job Details: 09/09/2024
Replaced agitator now unit is operating with in specs conplete
We serviced a
GE Washer
Near Rochester, NY 14617
Jose R
Job Details: 09/09/2024
Cx had a bad drain pump water was not leaving unit and not going into a spin went ahead and replaced pump unit is completing cycles and operating with in specs complete
We serviced a
Whirlpool Washer
Near Webster, NY 14580
Chris
Job Details: 09/09/2024
Needs main ACU, load and go soap housing and pump - also appears to be leaking gear oil from gear box - no repair recommended as cost of repair and parts is close to new machine. No repair at this time
We serviced a
fridgedaire Refridgerator
Near Irondequoit, NY 14617
Jose R
Job Details: 09/09/2024
Cx has a bad compressor recommend to contact manufacturer to see if they can do anything if not will need to start exploring on a new unit
We serviced a
Frigidaire Refrigerator
Near Penfield, NY 14526
Chris
Job Details: 09/09/2024
Temps were approx 38* in ff section and approx 1* in freezer section at time of service and frost pattern in evaporator looks good at this time unable to locate any cooling issues - customer will have to monitor
We serviced a
KEnmore Dryer
Near Rochester, NY 14623
Tina
Job Details: 09/09/2024
dryer heat was running low and also customer said it would get super hot and shut off. i tested coils and they tested way higher than they should be so a new set was installed and dryer is running fine. also let customer know his motor is making noises when running and is super loud when it starts up but he only wanted coils done today.
We serviced a
Kitchenaid Stove
Near Webster, NY 14580
Chris
Job Details: 09/09/2024
Front left burner valve is sticking recommend replacing front left burner valve and knobs are cracked also Estimate approx 225.00 plus tax would be due on return knob set would be an additional 70.00 No repair at this time , customer to call if ordered
We serviced a
GE Refrigerator
Near Rochester, NY 14612
Cristian
Job Details: 09/06/2024
Replace water valve and icemaker hosing wait 24 hours for Icemaker to make ice
We serviced a
Dishwasher Kenmore
Near Irondequoit, NY 14609
Jose D
Job Details: 09/06/2024
The dishwasher was already installed with everything already connected. The customer just needed the dishwasher pushed back and leveled. Ran and tested, everything is working properly.
We serviced a
lg dryer
Near Rochester, NY 14624
JK
Job Details: 09/06/2024
Gas valve not opening to ignite, igniter tested low on ohms and idler wheels are bad all will need to be replaced.