We serviced a
Samsung oven
Near Honeoye Falls, NY 14472
Derek
Job Details:
01/12/2023
Replaced the bake ignitor it was taking forever for the oven to ignite and lite. Ran and tested several times I don?t smell any gas. I cleaned out the orfices in the top burners one of them wasn?t igniting but I checked the others as well.
We serviced a
Kitchen aid oven
Near Webster, NY 14580
Chris
Job Details:
01/12/2023
Replaced main relay board and unit heats on bake and convection - replaced turntable motor on microwave and unit turns
Broil coil is bad and will not broil would need broil Broil element as well if customer wants broil
We serviced a
Samsung dishwasher
Near Pittsford, NY 14534
Cristian
Job Details:
01/12/2023
01/12/2023 01:59 pm by Cristian Ayala
Cleaned out leak tray explain customer about over soaping and leveling unit
Ran unit didn?t see no leaks if customer calls back will recommend sump pump witch is not available
DD82-01313A
We serviced a
SAMSUNG refrigerator
Near Pittsford, NY 14534
Cristian
Job Details:
01/12/2023
Replace water dispenser , temp sensor ,drain kit and evapcover
We serviced a
Whirlpool refrigerator
Near Penfield, NY 14526
Chris
Job Details:
01/12/2023
Installed new cold control
Customer requests paper receipt-no email
We serviced a
Maytag Oven
Near Fairport, NY 14450
Cristian
Job Details:
01/12/2023
Everything checks out fine bake working temperature is there 15 to 20 is with inspect will calibrated unit but if still same problem will recommend
Temp sensor
Control board
We serviced a
N/A Range hood fan
Near Ontario, NY 14519
Chris
Job Details:
01/12/2023
Installed new light switch and checks ok
We serviced a
Bosch dishwasher
Near Rochester, NY 14612
Cristian
Job Details:
01/12/2023
Replace dispenser
We serviced a
samsung refrigerator
Near Penfield, NY 14526
Chris
Job Details:
01/12/2023
Icemaker is iced up and jammed
Recommend updated ice maker parts and door shim
We serviced a
Whirlpool Dryer
Near Rochester, NY 14625
Derek
Job Details:
01/12/2023
Flashover fire in dryer. Mouse droppings present inside dryer
F00 E01 Load detected during clean cycle. Ran diagnostics tests 1-10. No error code occurred
We serviced a
MAYTAG washer
Near Fairport, NY 14450
JK
Job Details:
01/12/2023
Leveling leg fell off replaced all is level and running good.
We serviced a
Kenmore washer
Near Irondequoit, NY 14609
Alex L
Job Details:
01/12/2023
Replaced timer. Ran complete normal cycle with no issues. Timer advanced in all three cycles.
We serviced a
Frigidaire Refrigerator
Near Rochester, NY 14618
Chris
Job Details:
01/12/2023
Appears to have a sealed system issue
Poor frost pattern on evap both sections between 50-60 degrees apon arrival also defrost bimetal is bad an starting to separate
Unable to repair
We serviced a
LG dishwasher
Near Victor, NY 14564
Derek
Job Details:
01/12/2023
Shoot for Tuesday morning if the parts are in if not Thursday pm will work call customer to let him know. Needs door hinge kits.
I replaced the door springs and the hinges on each side. I leveled and centers the dishwasher so it opens and closes properly it?s also centered better so it?s not hitting the trim.
We serviced a
LG Washer
Near Pittsford, NY 14534
JK
Job Details:
01/12/2023
Ran washer through service mode no error codes all is working properly checked drain pump and filter all is free and clear and draining good.
Dishwasher filters where clogged and racks tips are rusting all door seals good and no leaks instructed customer to run a cleaner through machine multiple times.
We serviced a
samsung refrigerator
Near Rochester, NY 14606
Cristian
Job Details:
01/11/2023
Customer is blinding didn?t know what was the red light on display means witch means it need a filter and also temp on display was high Celsius not Fahrenheit unit have no error code Done no parts needed
We serviced a
frigidaire dishwasher
Near Ontario, NY 14519
Chris
Job Details:
01/11/2023
Replaced faulty door latch that was not closing and checks ok
Call for auth#
We serviced a
Whirlpool washer
Near Penfield, NY 14526
Derek
Job Details:
01/11/2023
Found the actuator speed sensor assy had come unattached from the shifter on the clutch so the clutch was stuck in between wash and spin.
We serviced a
GE washer
Near West Henrietta, NY 14586
JK
Job Details:
01/11/2023
Motor relay on main board stuck open and burnt main PCB will need to be replaced and part is NLA.
We serviced a
MAYTAG oven
Near Ontario, NY 14519
Chris
Job Details:
01/11/2023
Replaced lower oven bake igniter
We serviced a
GE Dryer
Near Webster, NY 14580
Cristian
Job Details:
01/11/2023
Will recommend
Front drum Bearing WE3M26
Pulley WE12X83
Bering kit WE25M40
Glides #2 WE1M504
Customer will call if want to fix she will let us know what parts she wants
We serviced a
LG washer
Near Fairport, NY 14450
Derek
Job Details:
01/11/2023
Replaced the 3 way water inlet valve and tested.
We serviced a
Whirlpool Dryer
Near Rochester, NY 14609
Alex L
Job Details:
01/11/2023
Installed new main control board
We serviced a
Whirlpool washer
Near Rochester, NY 14618
Cristian
Job Details:
01/11/2023
will recommend
Basket drive
Gear case assembly
We serviced a
GE oven
Near Webster, NY 14580
Alex L
Job Details:
01/11/2023
Installed new oven door gasket on upper oven
We serviced a
bosch Dishwasher
Near Irondequoit, NY 14617
JK
Job Details:
01/11/2023
Ran dishwasher through numerous fill and drain cycles checked inlet valve, drain line all pumps and leak points can find no leak releveled dishwasher and mounted instructed customer to run and call if returns.
We serviced a
Whirlpool Washer
Near Fairport, NY 14450
Derek
Job Details:
01/11/2023
I replaced the door boot and checked for leaks all looks good
We serviced a
Frigidaire refrigerator
Near Pittsford, NY 14534
JK
Job Details:
01/11/2023
Dryer vent cleaning completed all is clean and venting good.
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14608
JK
Job Details:
01/11/2023
Start relay bad changed ran and tested all is working good.
We serviced a
Kenmore Washer
Near Rochester, NY 14623
Cristian
Job Details:
01/11/2023
Can?t remove bolts looks like some else came and tried it will recommend breaking pull starter assembly and removing bolts to replace both parts
Model number 110.22352511
Agitation W11550891
Bolt W10625252
We serviced a
bosch Washer
Near Fairport, NY 14450
Derek
Job Details:
01/11/2023
Drain pump not working all the time. Replaced the drain pump and tested 3 times it drained each time.
We serviced a
MAYTAG washer
Near Walworth, NY 14568
Derek
Job Details:
01/11/2023
Needs a new wash plate. Needs a new motor sensor. Also the water sensor is built into the board.
We serviced a
Whirlpool Washer
Near Marion, NY 14505
Chris
Job Details:
01/11/2023
Cleaned pressure hose if persists recommend elec
See notes
We serviced a
Whirlpool Refrigerator
Near Webster, NY 14580
Cristian
Job Details:
01/11/2023
Replace water valve
We serviced a
bosch Dishwasher
Near Rochester, NY 14616
JK
Job Details:
01/11/2023
Replaced water brake inlet and door springs ran and tested all for leaks and operation all is leak free and running good.
We serviced a
MAYTAG washer
Near Macedon, NY 14502
Derek
Job Details:
01/11/2023
Needs a door lock replaced the door lock it was buzzing loudly and not locking all the time. I ran and tested about 5 cycles and I couldn?t get it to falter. It?s also not buzzing loudly at all any more.
We serviced a
Frigidaire refrigerator
Near Ontario, NY 14519
Chris
Job Details:
01/11/2023
Replaced flex tray ice maker
No email would like printed copy mailed
We serviced a
Samsung refrigerator
Near Fairport, NY 14450
Cristian
Job Details:
01/10/2023
Customer will think about getting icemaker kit replace
We serviced a
Samsung oven
Near Penfield, NY 14526
Alex L
Job Details:
01/10/2023
Declined repair
We serviced a
GE dishwasher
Near Irondequoit, NY 14617
Alex L
Job Details:
01/10/2023
Reset dishwasher
Installed new rollers,idler,belt and blower wheel
We serviced a
Samsung washer
Near Rochester, NY 14620
Tanner
Job Details:
01/10/2023
Complaint of no drain.
Unit is empty on arrival. Set timer to drain and spin and drain pump runs but no spin. Request wash and unit fills full but does not agitate. Confirmed continuity through lid switch. Confirmed continuity from fill switch. Measured 120 VAC to motor agitate circuit when full of water. Requested spin and measured 120 VAC to motor when spin is on. No status led on motor inverter board. Needs new motor. Customer researching replacement options.
We serviced a
Samsung dishwasher
Near Rochester, NY 14606
Alex L
Job Details:
01/10/2023
Installed dishwasher
We serviced a
Maytag Dryer
Near Rochester, NY 14620
Alex L
Job Details:
01/10/2023
After replacing thermostat machine cycles to 195 degrees. Working as designed
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14617
Cristian
Job Details:
01/10/2023
Replace ice-maker
We serviced a
Whirlpool refrigerator
Near Webster, NY 14580
Chris
Job Details:
01/10/2023
Removed jammed cube and ice maker cycles
If problem returns recommend new ice maker
We serviced a
admiral Dryer
Near Webster, NY 14580
Chris
Job Details:
01/10/2023
Replaced maintenance kit
We serviced a
Frigidaire Fridge
Near Webster, NY 14580
Chris
Job Details:
01/10/2023
Installed garage kit on Frigidaire top freezer unit
Unit may still have trouble freezing if there are multiple cold days in a row
We serviced a
Whirlpool Washer
Near Chili, NY 14428
JK
Job Details:
01/10/2023
Apartment 208 will need new gearcase and seals and parts are NLA for that machine.
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14618
Cristian
Job Details:
01/10/2023
Line to ice maker inside door was frozen again there no heater to defrost line so not sure why it keep freezing over water valve shuts off when it should no leaks water pressure is good I did have a extra fitting that I replace I tested the unit again and its sending water to icemaker done
We serviced a
LG Oven
Near Farmington, NY 14425
Derek
Job Details:
01/10/2023
Replaced the inner glass piece that was cracked on the lower oven.
We serviced a
kenmore stovetop
Near Fairport, NY 14450
Chris
Job Details:
01/10/2023
Needs triple element no repair at this time
Approx 350 due on return
We serviced a
Whirlpool Dryer
Near Palmyra, NY 14522
Derek
Job Details:
01/10/2023
Found f20 and f25 error codes on the dryer. Replaced the high limit thermal cut off. I also replaced the high limit thermostat it was causing the f25 code. Ran and tested the dryer it?s running and heating.
We serviced a
GE refrigerator
Near Pittsford, NY 14534
Cristian
Job Details:
01/10/2023
Drain plugged was cleaned out and did a software update
We serviced a
samsung range
Near Rochester, NY 14624
JK
Job Details:
01/10/2023
Oven igniter bad replaced ran and tested all is working good.
We serviced a
Kenmore refrigerator
Near Irondequoit, NY 14617
Tanner
Job Details:
01/10/2023
Complaint of warm temps. Measured 25.2 degrees in unit. Inspected evaporator and found 10% frost pattern. Sealed system issue. Customer to replace.
We serviced a
GE washer
Near Irondequoit, NY 14617
JK
Job Details:
01/10/2023
Lid switch bad and after running bearings are bad do not recommend repair.
We serviced a
GE refrigerator
Near Rochester, NY 14607
Tanner
Job Details:
01/10/2023
Complaint of noise. Unit running on arrival noise not present.
Measured -8 in freeze and 32.9 in FF section. Power cycled unit and noise is Evap fan.
Replaced Evap fan. Tested unit and unit tested good. Tenant apartment locked via dead bolt. Building keys returned to lock box and code scrambled.
We serviced a
frigidaire refrigerator
Near Pittsford, NY 14534
Chris
Job Details:
01/09/2023
Recommend updated air diffuser and evaporator fan motor
Customer to call when parts get dropped off
Would not be concerned if freezer temp is colder than expected as long as it does not get too warm ( above 10* for extended time periods)
We serviced a
samsung refrigerator
Near Webster, NY 14580
Chris
Job Details:
01/09/2023
Needs ice fan assy and icemaker
We serviced a
samsung refrigerator
Near Spencerport, NY 14559
JK
Job Details:
01/09/2023
Icemaker will need kit DA82-02642A icemaker makes ice 1 time then stops operating.
We serviced a
Kitchen aid dishwasher
Near Irondequoit, NY 14617
Alex L
Job Details:
01/09/2023
Replaced user interface. Cycles as normal
We serviced a
Whirlpool dishwasher
Near Webster, NY 14580
Chris
Job Details:
01/09/2023
Dropped off lower spray arm
We serviced a
Kenmore dishwasher
Near Victor, NY 14564
Derek
Job Details:
01/09/2023
The customer plugged the machine In and it was working fine. I checked the garbage disposal and it?s fine the unit is draining fine. There was some water in the sump that I cleaned out that could have been triggering the float. I put in diagnostic and found no fault codes. I ran the machine for a good 20 mins and I didn?t see any obvious leaks.
We serviced a
MAYTAG washer
Near Rochester, NY 14612
JK
Job Details:
01/09/2023
Washer will need damper kit and lower bearings cost of repair is more than new machine.
We serviced a
GE refrigerator
Near Fairport, NY 14450
Cristian
Job Details:
01/09/2023
Replace icemaker
We serviced a
samsung dryer
Near Rochester, NY 14618
Tanner
Job Details:
01/09/2023
Complaint of longer dry times and noise. Ran unit and noise is instant and constant. Tested vent and vent tested good. Measured continuity through sensor circuit and heat circuit and tested good. Found 2 dryer sheets and excess lint build up in blower housing. Dryer sheets causing lint to build up causing blower to spin off balance and limit air flow. Recommend placing dryer sheets in mesh garment bag to avoid repeat issue. Recommend drying comforter on timed dry. Recommend dryer balls for bulky garments. This unit only has 1 dry sensor in front of machine, bedding often doesn?t tumble frequently enough for the dry sensor to read a change in drying profess and shortens dry times. Dryer balls assist in turnover garments while they tumble. Reassembled unit, tested and unit tested good.
We serviced a
LG dishwasher
Near Rochester, NY 14624
JK
Job Details:
01/09/2023
Dishwasher main motor assembly bearings bad and will need to be replaced. Customer will call LG for warranty.
Motor: ABT72989206
We serviced a
Frigidaire dishwasher
Near Rochester, NY 14618
Alex L
Job Details:
01/09/2023
Customer needs 5304519906. Customer declined repair
We serviced a
Whirlpool/Kenmore washer/Dryer
Near Rochester, NY 14607
Tanner
Job Details:
01/09/2023
Washer: complaint no spin. Following stored errors:
F7E7 motor unable to reach top speed
F7E1 speed sensor fault. Unable to hand spin basket. Ran auto diagnostic. At spin motor hums loud but no spin. Unable to spin basket. Inspected under carriage and gear case has spilled oil. Transmission completely seized. Recommend customer replace.
Dryer: complaint of no tumble. Removed cover. Belt has snapped. Needs new belt. Replaced with dryer repair kit. Tested unit and unit tested good.
We serviced a
Kenmore washer
Near Rochester, NY 14612
Alex L
Job Details:
01/09/2023
F7e1
F0e2
Ran machine thru automatic test cycle and express cycle and neither code reappeared
We serviced a
Samsung Dryer
Near Rochester, NY 14620
JK
Job Details:
01/09/2023
Idler wheel and one wheel bad replaced all as a kit ran and tested all is running quite, vacuumed inside dryer all is clean.
We serviced a
GE refrigerator
Near Rochester, NY 14625
Chris
Job Details:
01/09/2023
Replaced cold control/ thermostat assy
Unit running and cooling
Also unit may have trouble freezing if ambient temp in garage is below 38*
See page 5 in owners manual For more info
Unable to repair farther
We serviced a
Frigidaire dishwasher
Near Pittsford, NY 14534
Chris
Job Details:
01/09/2023
Removed a piece of plastic from disposal
Also plumbing under sink/ disposal appears slow customer needs plumber to correct
We serviced a
GE refrigerator
Near Rochester, NY 14626
Cristian
Job Details:
01/09/2023
Replace ff fan and did software update
We serviced a
MAYTAG washer
Near Penfield, NY 14526
Derek
Job Details:
01/09/2023
Lid is cracked again just replaced in aug of 22
I installed a new glass lid for the washer.
We serviced a
GE refrigerator
Near Fairport, NY 14450
Cristian
Job Details:
01/09/2023
Replace icemaker
We serviced a
Bosch dishwasher
Near Penfield, NY 14526
Derek
Job Details:
01/09/2023
Dishwasher is filling with water but it?s not detecting the proper level. I pulled the cover off and found mice droppings and signs of a nest.
We serviced a
Samsung refrigerator
Near Webster, NY 14580
Cristian
Job Details:
01/09/2023
Replace water case assembly,icemaker,main pcb
We serviced a
GE washer
Near Rochester, NY 14606
JK
Job Details:
01/09/2023
Dishwasher 1 install: installed dishwasher leveled ran and checked for leaks all is leaks free and running good.
Dishwasher 2 installed and leveled ran and tested for leaks all is level and leak free.
Washer gear case and seals are bad and will need replaced parts are NLA customer will replace machine.
We serviced a
Whirlpool Dishwasher
Near Rochester, NY 14618
Derek
Job Details:
01/09/2023
Has power all the way to the user interface but no buttons working.
We serviced a
Kitchen aid oven
Near Webster, NY 14580
Alex L
Job Details:
01/09/2023
Replaced door glass
We serviced a
Whirlpool Dryer
Near Rochester, NY 14618
Tanner
Job Details:
01/09/2023
Quote for washer bellow gasket. Removed debris from bellow. There is a tiny tear. If leak persists or gets worse new gasket is needed.
We serviced a
Whirlpool Washer
Model WFW87HEDC1
Near Rochester, NY 14618
Tanner
Job Details:
01/09/2023
Complaint of dryer noise. Found seized idler pulley. Replaced with dryer repair kit. Tested unit and unit tested good. Customer advised future services will require additional labor due to location of unit tucked under countertop.
We serviced a
GE refrigerator
Near Rochester, NY 14618
Chris
Job Details:
01/09/2023
Cleared defrost drain on refrigerator and cleaned dryer vent
Drain plugged steamer will not clear
Can try drain hole clog remover
Est approx 240 plus tax
Also wants vent cleaned approx 79.00 plus tax
We serviced a
Samsung dishwasher
Near Pittsford, NY 14534
Alex L
Job Details:
01/09/2023
Needs time to decide
We serviced a
Whirlpool Dryer
Near Perinton, NY 14450
Tanner
Job Details:
01/09/2023
Dryer- complaint of long dry times. Confirmed heat and coils work. Vent tested unit and unit tested poorly. Vent goes vertically onto roof of apartment. Customer advised vent needs to be swept. CUSTOMER ADVISED THIS IS A FIRE HAZARD. CUSTOMER STATES THEY WILL REACH OUT TO PROPERTY MAINTENANCE TO RECTIFY.
Washer- complaint of no wash. Following stored errors:
7 max fill error
2 lid monitor
8 pressure sensor loss
25 pressure sensor drop out
Ran pressure sensor test and tested good. Fill test tested good. Unit not agitating. Rubbing of clutch heard. Inspected shift actuator and shifter is broken. Gear case is leaking oil and bearing rub is heard. Recommend customer do not repair and invest in different unit.
We serviced a
Whirlpool Dryer
Near Walworth, NY 14568
Chris
Job Details:
01/09/2023
Replaced exhaust thermostat and unit heats good
No email mail receipt
We serviced a
SAMSUNG dryer
Near Rochester, NY 14612
JK
Job Details:
01/06/2023
Replaced dryer rear felt all is secure and tracking good, replaced wheel kit complete all is running good and quite.
We serviced a
amana oven
Near Pittsford, NY 14534
JK
Job Details:
01/06/2023
Replaced icemaker auger motor malfunction and making a loud clicking sound when in harvest mode.
We serviced a
GE refrigerator
Near Fairport, NY 14450
JK
Job Details:
01/06/2023
Heating element broken replaced ran and tested all is heating and running good.
We serviced a
Kitchen aid refrigerator
Near Honeoye Falls, NY 14472
Derek
Job Details:
01/06/2023
The belt tensioner was very noisy and was replaced. Installed a kit on the dryer. Vacuumed out the dryer there was a bit of dog hair.
We serviced a
Samsung Dryer
Near Rochester, NY 14624
Cristian
Job Details:
01/06/2023
39 c need ice maker only
Ice maker DA97-15217D
We serviced a
Samsung Washer
Near Macedon, NY 14502
Cristian
Job Details:
01/06/2023
Replace magnetron,hvc,diole tested unit twice both time heat work good
We serviced a
Whirlpool refrigerator
Near Pittsford, NY 14534
Cristian
Job Details:
01/06/2023
Relay on the compressor burnt out I try new really and it still Burnt out will recommend getting compressor checked
We serviced a
Samsung Refrigerator
Near Fairport, NY 14450
Cristian
Job Details:
01/06/2023
Water leaking from evep cover drain kit needed to be replace Replace drain kit
We serviced a
Samsung refrigerator
Near Fairport, NY 14450
Derek
Job Details:
01/06/2023
I can?t get it to error when I run the washer. Donovan had a spare main computer board and I put that in to see if it would help. Ran a rinse and spin and it seems to be fine.
We serviced a
N/A dishwasher
Near Rochester, NY 14623
JK
Job Details:
01/06/2023
Icemaker water line cracked replaced and all is working and leak free.
We serviced a
LG Microwave
Near Webster, NY 14580
Chris
Job Details:
01/06/2023
Replaced bake igniter on gas range
Refrigerator needs updated icemaker parts and ice container missing
Model Rf263teaesg/aa-01
Serial 0ajd4bbh500092b
Da97-12317d
Da97-12540g
Da92-00384l
Da82-02367a
Da97-14474c
Est approx 671.00 plus tax/shipping due for ice maker
No repair on refrigerator
We serviced a
GE refrigerator
Near Pittsford, NY 14534
Alex L
Job Details:
01/06/2023
Replaced inlet valve
We serviced a
Samsung refrigerator
Near Rochester, NY 14626
JK
Job Details:
01/06/2023
Dishwasher needed reset and a know software update for problems of controls needing reset. Installed ran and tested all is working good.