Service History 12 - Register Appliance Service

We serviced a

frigidaire washer

Near Rochester, NY 14607

Cristian

Job Details: 08/03/2023

Replace display ran a normal cycle went through with no problem all cycles now show all LED lights are working.

We serviced a

frigidaire oven

Near Walworth, NY 14568

Tina

Job Details: 08/03/2023

Bake igniter was not pulling correct amperage to light. A new igniter was installed and it?s pulling correct amps and Igniting without issues.

We serviced a

Samsung refrigerator

Near Rochester, NY 14612

Jose R

Job Details: 08/03/2023

Customer does not have a full frost pattern which is causing the unit not to properly cool customer has a bad compressor which they would be exploring there options on a new one complete

We serviced a

Samsung refrigerator

Near Penfield, NY 14526

Cristian

Job Details: 08/03/2023

Replace defrost sensor wait 24 hours for proper cooling .

We serviced a

Samsung Dryer vent

Near Fairport, NY 14450

Tina

Job Details: 08/03/2023

Dryer vent cleaning

We serviced a

LG Washer

Near Palmyra, NY 14522

Derek

Job Details: 08/03/2023

Replaced the drain pump it was letting the water out.

We serviced a

Frigidaire oven

Near Penfield, NY 14526

Cristian

Job Details: 08/03/2023

Looks like the fitting connectors on the bake side was burnt out casing ark to the frame Added new fitting connectors and now unit is working fine now .

We serviced a

Whirlpool dryer

Near Rochester, NY 14625

Cristian

Job Details: 08/03/2023

Replace CUTOFF-TML #tested unit heats up fine now

We serviced a

GE Dryer

Near Webster, NY 14580

Derek

Job Details: 08/03/2023

I replaced the broken belt and the cracked pulley ran and tested good.

We serviced a

Whirlpool washer

Near Penfield, NY 14526

Tina

Job Details: 08/03/2023

Ran a diagnostic and everything passed, heckled for error codes and there were non, adjusted feet then ran a load and it worked without issues

We serviced a

Samsung refrigerator

Near Irondequoit, NY 14617

Jose R

Job Details: 08/03/2023

Customer has has a bad frez evap causing unit to make a loud noise customer would need cover replaced

We serviced a

Samsung Dryer

Near West Henrietta, NY 14586

Jose R

Job Details: 08/03/2023

Customer unit was not heating up when diagnosing unit viewed that the heating element did not have continuity went ahead and replaced heating element unit operating with in specs complete

We serviced a

Kitchen aid dishwasher

Near Webster, NY 14580

Tina

Job Details: 08/03/2023

New motor and sump installed and working without issues.

We serviced a

Whirlpool oven

Near Webster, NY 14580

Tina

Job Details: 08/03/2023

Bake element was getting 240V but not getting continuity so it was bad. A new element was installed and is working without issues.

We serviced a

samsung dryer

Near Rochester, NY 14606

Job Details: 08/03/2023

Ran dryer through all cycles all temperatures are within specifications of manufacturers specs, vent line is clear other than mild buildup all sensors check good can find no issues with dryer. Model: DVE45T3400P/A3 Serial: 0B735BCNA00305X

We serviced a

lg washer

Near Victor, NY 14564

Derek

Job Details: 08/02/2023

Replaced the drain pump. Ran and tested.

We serviced a

lg dryer

Near Ontario, NY 14519

Chris

Job Details: 08/02/2023

Replaced dryer igniter and checks ok

We serviced a

LG oven

Near Irondequoit, NY 14609

Cristian

Job Details: 08/02/2023

Replace bake board tested unit working well now

We serviced a

Frigidaire oven

Near East Rochester, NY 14445

Jose R

Job Details: 08/02/2023

Customer unit was letting off a gas smell and also the bake portion was not igniting when diagnosing unit viewed that customer was on getting 1.2 amp reading went ahead and replaced igniter unit operating with in specs complete

We serviced a

Kenmore refrigerator

Near Penfield, NY 14526

Chris

Job Details: 08/02/2023

Replaced freezer door gasket and checks ok White is NLA only gray was available

We serviced a

Electrolux Dryer

Near Pittsford, NY 14534

Cristian

Job Details: 08/02/2023

Replace belt and main board tested unit unit runs fine now

We serviced a

Whirlpool dryer

Near Rochester, NY 14618

Tina

Job Details: 08/02/2023

Tested all switches and timer and they are all good. Centrifugal switch in motor is bad so a new motor is going to need to be installed.

We serviced a

samsung microwave

Near Honeoye Falls, NY 14472

Derek

Job Details: 08/02/2023

Microwave door springs was loosed it popped off of the broken holder inside the door. Going to need a whole door to fix the unit. I put a band aid on the door by attaching the spring to another part of the door. I also looked at the washer it had a water leak and it looked like the front drain holes were the cause there was a water line down the front of the washer , I cleaned out the drain holes.

We serviced a

GE Dryer

Near East Rochester, NY 14445

Tina

Job Details: 08/02/2023

Main dial for timer is cracked. A new one is being ordered and we will be dropping it off to her

We serviced a

Kitchen aid dishwasher

Near Pittsford, NY 14534

Job Details: 08/02/2023

Main PCB and UI shorting out causing 3.4v to goto dry light all components check good.

We serviced a

Samsung refrigerator

Near Rochester, NY 14624

Jose R

Job Details: 08/02/2023

Customer unit was icing over was able to save the evaporator cover went ahead and replaced temp sensor also extended the defrost and made sure the unit was draining properly unit operating with in specs complete

We serviced a

Whirlpool washer

Near Marion, NY 14505

Tina

Job Details: 08/02/2023

Unit is stuck in the middle of a cycle. Lid is locked unit will now power on. I checked for voltages and I have 120 to the main board. I have little to no voltage to the user interface. The unit will not power on at all so I can?t run it. It seems like something is shorted on the main board but I can?t test much it is sealed in silicone. 7/26 Installed new board and unit is turning on but a lid switch is also needed and is being ordered 8/2 new lid switch and main control board were installed and washer is working without issues.

We serviced a

ge washer

Near Williamson, NY 14589

Chris

Job Details: 08/02/2023

Replaced shifter as old will not rotate , new rotates and switches shift and agitate But have a computer error will not lock or start cycle .. possibly shifter took out main pcb as well Board is expensive and no repair recommended

We serviced a

Whirlpool washer

Near Rochester, NY 14624

Job Details: 08/02/2023

Lid switch bad and agitator dogs changed all ran and tested all and all is running good.

We serviced a

Whirlpool Dryer

Near Irondequoit, NY 14617

Jose R

Job Details: 08/02/2023

Customer unit would not go into a spin mode went ahead and replaced dryer repair kit unit operating with in specs complete

We serviced a

lg washer

Near Fairport, NY 14450

Job Details: 08/02/2023

Door lock bad replaced door lock ran and tested all is working good.

We serviced a

ge dryer

Near Penfield, NY 14526

Tanner

Job Details: 08/02/2023

Complaint of timer issues. Timer stem completely broken off. Ordering new timer. Installed new timer. Discovered crack in knob once testing timer. Timer testing good. Customer to replace knob.

We serviced a

Frigidaire refrigerator

Near Canandaigua, NY 14424

Chris

Job Details: 08/02/2023

Replaced Mullen flipper and hinge pins Lower stud that holds hinge was loose glued in place recommend letting glue set to see if it holds ( stud is part of door and foamed in place from factory) Also see notes about previous issues from when Derek was out

We serviced a

Frigidaire dishwasher

Near Rochester, NY 14625

Tina

Job Details: 08/02/2023

Customer had DW brought over and installed from her old house and in the process it got banged around and there is a dent in the inner tub by the door which is preventing a good seal. Customer is going to get a new appliance

We serviced a

Frigidaire washer

Near Pittsford, NY 14534

Jose R

Job Details: 08/02/2023

Customer has a bad gear case and also a bad belt causing the unit not to spin or agitate it?s best to explore There options on a new one coast of repair will coast more then it would be to buy a new one

We serviced a

Whirlpool washer

Near Fairport, NY 14450

Derek

Job Details: 08/02/2023

Water valve is leaking. Replaced the leaky water valve and tested the washer I didn?t see any more water dripping.

We serviced a

Whirlpool washer

Near Ontario, NY 14519

Chris

Job Details: 08/02/2023

Replaced shocks and tub is much more sturdy Tests ok

We serviced a

Kitchen aid dishwasher

Near Fairport, NY 14450

Cristian

Job Details: 08/02/2023

Will recommend heater #

We serviced a

Whirlpool oven

Near Rochester, NY 14625

Job Details: 08/02/2023

Bake element bad replaced ran and tested all and all is heating and working good.

We serviced a

Frigidaire refrigerator

Near Penfield, NY 14526

Tanner

Job Details: 08/02/2023

Complaint of warm temps. Unit unplugged overnight unable to get precise temps at time of service call. Customer states freezer still frozen and FF warm. Evap error present. Evap fan not running. Confirmed 12VDC to Evap fan. Installed new fan. Same fault. Installed a 2nd new fan and still no fan spin. Presence of DC current does not rule out proper amplitudes or frequency?s that board uses to measure/control fan speed. Bad ACU.

We serviced a

Amana Dryer

Near Penfield, NY 14526

Cristian

Job Details: 08/02/2023

Replace belt and idler tested unit working well now .

We serviced a

Whirlpool Dryer

Near Rochester, NY 14618

Jose R

Job Details: 08/02/2023

Customer unit was making a loud squeaking noise when in operation went ahead and replaced maintenance kit and cleaned out the inside unit operating with in specs complete

We serviced a

Amana washer

Near Penfield, NY 14625

Cristian

Job Details: 08/02/2023

Ran normal ,casual , and delicate all haves the same amount of water level being added on rinse only but there a sign on the door it?s says water level will be lower during the rinse cycle then during the wash cycle. This is normal no defect found .

We serviced a

speedqueen dryer

Near Fairport, NY 14450

Tanner

Job Details: 08/02/2023

Complaint of no heat leading up to no operation. Found garment in blower housing causing no operation. Removed garment and unit runs, no heat in automatic dry. Needs new timer. Timer discontinued, now sold as service kits with new wiring harness, quoted for part and extensive labor. Customer to seek warranty repair

We serviced a

whirlpool dryer

Near Rochester, NY 14618

Tanner

Job Details: 08/02/2023

Complaint of no heat. Ran unit on timed dryer. Igniter glows. Ran auto dry. Igniter glows but no ignition. Gas coils have failed. Complaint of no steam out of vent. Customer advised steam is only present in colder temps when warm moist air condenses with cold atmosphere. Vent tested unit and vent tested good. Also recommended belt and pulley kit based on noise level of unit. Installed gas coils and repair kit. Tested unit via timed dry and unit tested good.

We serviced a

Speed Queen washer

Near Fairport, NY 14450

Tina

Job Details: 08/02/2023

Drain pump is not working and a new belt is needed. Customer is going to see if she is able to get these parts covered under warranty if not we need to order them for her. She will let us know later today

We serviced a

maytag refrigerator

Near Rochester, NY 14622

Cristian

Job Details: 08/01/2023

If customer calls back will recommend freezer door seal #WP61004007

We serviced a

Whirlpool dishwasher

Near Rochester, NY 14612

Job Details: 08/01/2023

Removed old dishwasher installed new ran and tested for leaks showed customer the registration instructions all is running good and leak free.

We serviced a

Frigidaire Dryer

Near Fairport, NY 14450

Derek

Job Details: 08/01/2023

Replaced the belt it was worn. Replaced the worn rear bearing. Ran and tested.

We serviced a

Frigidaire dishwasher

Near Ontario, NY 14519

Chris

Job Details: 08/01/2023

Appears pump is faulty no repair at this time Estimate approx 175-185 plus tax due No repair at this time

We serviced a

MAYTAG Dryer

Near Pittsford, NY 14534

Tina

Job Details: 08/01/2023

Heating element is bad. Customer is going to be getting a new dryer

We serviced a

MAYTAG Dryer

Near Webster, NY 14580

Chris

Job Details: 08/01/2023

Found weak gas valve coils replaced and heats good See notes from previous visit regarding vent Still recommend correcting vent to prevent future issues and may not be able to warranty any work done to dryer unless venting is corrected

We serviced a

samsung refrigerator

Near Williamson, NY 14589

Chris

Job Details: 08/01/2023

Recommend rear evap fan assy and sensor kit Estimate approx 300 plus tax due (includes discount) No repair at this time

We serviced a

Samsung Dryer

Near Rochester, NY 14607

Jose R

Job Details: 08/01/2023

Customer paid for everything would have to come back to install interface for Samsung dryer

We serviced a

samsung Stove

Near Williamson, NY 14589

Cristian

Job Details: 08/01/2023

Will recommend switch #W11121639 and second Tec to remove cook Parts $98.99 Lobor #141.37

We serviced a

Samsung Dryer

Near Rochester, NY 14624

Jose R

Job Details: 08/01/2023

Customer has a bad motor causing the unit just to hum and not spin when spinning the blower by hand the unit starts to work customer will be exploring there options on a new unit

We serviced a

Samsung refrigerator

Near Rochester, NY 14625

Tina

Job Details: 08/01/2023

Water line was cracked from valve to filter house in fridge and leaking all get. . Replaced line and it?s now working without issues.

We serviced a

Whirlpool refrigerator

Near Penfield, NY 14526

Chris

Job Details: 08/01/2023

Appears filter was faulty and or not seated fully - installed customer supplied filter and water and ice fills

We serviced a

Whirlpool Dryer

Near Henrietta, NY 14467

Job Details: 08/01/2023

Dryer idler wheel locked up andwill need to be replaced, replaced all and all is quiet and running good vacuumed inside the dryer all is clean.

We serviced a

LG refrigerator

Near East Rochester, NY 14445

Tina

Job Details: 08/01/2023

Drain was clogged so it was leaking into freezer. Unclogged drain and it?s working good.

We serviced a

samsung oven

Near Rochester, NY 14624

Jose R

Job Details: 08/01/2023

Customer oven portion would not work when diagnosing unit the igniter was not providing any amperage went ahead and replaced igniter with a Robert Shaw igniter unit operated with in specs complete

We serviced a

Frigidaire refrigerator

Near Rochester, NY 14612

Jose R

Job Details: 08/01/2023

Customer has a frozen water line causing the unit not to dispense water or allow the ice maker to work the reason for all of that not to work because the damper is stuck in a open position causing the unit to get real cold in fridge if customer wants to go along with repair would need damper assembly and At least have the unit unplugged for 24 - 48 hours

We serviced a

Samsung Refrigerator

Near Webster, NY 14580

Jose R

Job Details: 08/01/2023

Replaced evap cover and temp sensor also extended the defrost cycle and made sure that the Easter was drain properly complete

We serviced a

Speedqueen washer

Near Pittsford, NY 14534

Derek

Job Details: 08/01/2023

The washer seems to be fine it seems like th 4 fleece blankets are the issue all the same brand all covered with lint. I checked kohls and there were many complaints about the blankets shedding badly.

We serviced a

Whirlpool refrigerator

Near Walworth, NY 14568

Tina

Job Details: 08/01/2023

Fridge randomly shuts off and stops cooling but she is able to ge it back on by adjusting dial to coldest. Unplugged fridge and checked for continuity on the timer and it has none when in the off position but then turned on it has continuity which means it?s good so the fridge needs a new defrost control board 8/1 installed new defrost control board

We serviced a

Samsung Dryer

Near Rochester, NY 14617

Cristian

Job Details: 08/01/2023

Hc error code after removing small towel inside motor causing not to run Replace thermistor # And vent clamp

We serviced a

MAYTAG refrigerator

Near Fairport, NY 14450

Tina

Job Details: 08/01/2023

Water was leaking out of corners of freezer. There was a sheet of ice on bottom of freezer and when I took apart and got evap cover fed the drain was frozen over. I defrosted then pulled fridge out and drain was clogged. Once I removed rubber cap on drain all the water came out. I clipped the cap to make the hole bigger so it won?t clog again.

We serviced a

Kenmore refrigerator

Near Irondequoit, NY 14622

Job Details: 08/01/2023

Compressor locked up and would cost more for repair than new refrigerator recommend replacement of refrigerator.

We serviced a

Kitchen aid refrigerator

Near Penfield, NY 14526

Job Details: 08/01/2023

Ice maker works intermittently a new one is being ordered

We serviced a

Kitchen aid refrigerator

Near Fairport, NY 14450

Derek

Job Details: 08/01/2023

Ice maker works intermittently a new one is being ordered

We serviced a

Samsung Dryer

Near East Rochester, NY 14445

Tina

Job Details: 08/01/2023

Replaced the two rear roller wheels. I also replaced the belt tensioner. Ran and tested good.

We serviced a

GE Stove

Near West Henrietta, NY 14586

Job Details: 08/01/2023

Burner plates were readjusted and clean and it?s working without issues

We serviced a

samsung washer

Near Ontario, NY 14519

Chris

Job Details: 08/01/2023

Replaced shift actuator and unit passes all diag checks

We serviced a

frigidaire Refrgierator

Near Penfield, NY 14526

Chris

Job Details: 08/01/2023

Installed new right door seal and customer supplied Mullen flipper ? stud on door installed by customer (upper) is not centered and causes miss alignment off flipper but appears to be working properly Customer had new door installed by someone else and missing seal and brackets for flipper, customer has new Mullen flipper as well

We serviced a

frigidaire dryer

Near East Rochester, NY 14445

Job Details: 08/01/2023

Dryer blower wheel clogged with lint and hair removed all ran and tested all is quiet and running good.

We serviced a

samsung oven

Near Pittsford, NY 14534

Derek

Job Details: 08/01/2023

The bake element is working the broil isn?t. The broil helps pre heat the oven. He broil element tests good I don?t hear the relays clicking to turn on the broiler at all. DE92-03966B Main pcb board customer is going to discuss with husband.

We serviced a

GE oven

Near Rochester, NY 14626

Job Details: 07/31/2023

Tripple burner R/F Burnt out on inside burner and will need to be replaced. 7-31-23: Replaced burner control board ran andtested all is working good all elements lighting and heating good.

We serviced a

electrolux oven

Near Webster, NY 14580

Chris

Job Details: 07/31/2023

Installed new control panel / did not include the keypad/ui was just the frame But all operations test ok

We serviced a

GE refrigerator

Near Pittsford, NY 14534

Tina

Job Details: 07/31/2023

Water take line is broken a new one is being ordered. 7/31 replaced water line and it?s working without issues

We serviced a

kenmore Refrgierator

Near Fairport, NY 14450

Tina

Job Details: 07/31/2023

Water dripping int fridge, took apart freezer and there is no ice build up, evap is frosted over normal. Took apart compartment n fridge that has timer and there is a bubble that?s formed on the ceiling of the fridge and water is leaking from there. There is a leak somewhere in the body of the fridge that?s non-repairable

We serviced a

MAYTAG oven

Near Fairport, NY 14450

Tina

Job Details: 07/31/2023

Oven was not heating up, took bottom off and Checked bake element and it was broken. New element was installed and it?s working without issues.

We serviced a

Whirlpool washer

Near Scottsville, NY 14546

Job Details: 07/31/2023

Door boot ripped and will need to be replaced. Unit is stacked and will need two people. 7-31-23: Replaced washer door bellows ran and tested for leaks all is leak free and running good.

We serviced a

Whirlpool washer

Near Pittsford, NY 14534

Tanner

Job Details: 07/31/2023

Door boot ripped and will need to be replaced. Unit is stacked and will need two people. 7-31-23: Replaced washer door bellows ran and tested for leaks all is leak free and running good.

We serviced a

Samsung dishwasher

Near Rochester, NY 14606

Tanner

Job Details: 07/31/2023

Complaint of no drain. Requested drain and drain pump grinds but no production. Evacuated water from unit, attempted to start a cycle but unit will not advance past initial drain. Unable to verify all operation of unit. Attempted diagnostic service mode unit will not enter diagnostic service cycle. Customer states leading up to failed drain unit never really washed well. Model version is under a water wall service bulletin. Quoted for drain and service bulletin. Cost of repair pushed towards replacement. Customer to research and will call if opt to repair.

We serviced a

Amana washer

Near Rochester, NY 14616

Job Details: 07/31/2023

Customer had a bad motor causing the unit not to do anything and will just sit there with the quotes with pars and labor customer will just be exploring there options on a new unit

We serviced a

Samsung refrigerator

Near Scottsville, NY 14546

Cristian

Job Details: 07/31/2023

Customer complained about a lot of water coming from unit not being used it was all over the inside of the fridge poured out from the front and icemaker making weird noise I did not see the water leak issue but Will recommend Icemaker #DA97-15217D Water case assembly #DA97-14365L

We serviced a

Amana Dryer

Near Rochester, NY 14609

Cristian

Job Details: 07/31/2023

Replace 2 Supporters one pully and one belt . Tested unit no squeaking noise

We serviced a

Whirlpool refrigerator

Near Rochester, NY 14615

Job Details: 07/31/2023

Screw loose on glide and stopping slide from going back in fully, tightened screw tested all and all is closing good.

We serviced a

Kenmore Stove

Near Irondequoit, NY 14609

Cristian

Job Details: 07/31/2023

Will recommend Switch #top right Switch #bottom left

We serviced a

LG washer

Near Ontario, NY 14519

Chris

Job Details: 07/31/2023

Removed agitator and was able to get clothing out Unable to locate any defects in machine itself, only recommendation would be to use deep wash/ deep fill so clothes can circulate more freely

We serviced a

ge Refrgierator

Near Fairport, NY 14450

Jose R

Job Details: 07/31/2023

Customer unit was making a loud noise when cooling when diagnosing unit could not replicate issue on site inform customer not to over load unit and if issue replicate to leave it alone not to unplug it but would recommend fan motor

We serviced a

electrolux refrigerator

Near Ontario, NY 14519

Chris

Job Details: 07/31/2023

Ei23bc32ss4 4a83508190 Replaced left fresh food door gasket and tightened handles unit checks ok

We serviced a

Samsung washer

Near Rochester, NY 14609

Jose R

Job Details: 07/31/2023

Customer stated that the unit was not properly working spitting in and if error codes could not reply issue on site but I did adjust the legs for customer to prevent the unit from shaking crazy also stoop for a rinse and spine and every passed inform customer to monitor unit but everything is working with in specs complete

We serviced a

Whirlpool Refrgierator

Near Webster, NY 14580

Chris

Job Details: 07/31/2023

Replaced Mullen flipper and both fresh food section door gaskets Send email invoice for payment

We serviced a

samsung washer

Near Rochester, NY 14607

Jose R

Job Details: 07/31/2023

Customer washer was not draining and customer stated that the dryer was not heating as well when diagnosing unit viewed that the lint trap was clogged up in the washer and just needed to be clean and customer education on the dryer and how to use the settings complete

We serviced a

Bosch dishwasher

Near Rochester, NY 14626

Job Details: 07/31/2023

Ran machine through service mode all test good ran door lock and pressure test all testing good, one part needed is NLA

We serviced a

Whirlpool refrigerator

Near Rochester, NY 14626

Job Details: 07/31/2023

Thermostat testing some what bad defrost timer not advancing as should recommend replacement of both parts. Customer will call if decided to repair refrigerator.

We serviced a

frigidaire oven

Near Rochester, NY 14613

Cristian

Job Details: 07/31/2023

Couldn?t find model information did have this RE 533 model info but shows multiple unit that does not match unit would recommend switch for bake but not sure part info .

We serviced a

samsung refrigerator

Near Ontario, NY 14519

Chris

Job Details: 07/31/2023

Replaced ice maker assy and verified fill Tests ok

We serviced a

MAYTAG Dryer

Near Rochester, NY 14625

Tanner

Job Details: 07/31/2023

Complaint of install gas dryer. New dryer is adjacent to old dryer in basement, existing venting is proper. Customer supplied flexible gas line. Connected gas. Connected venting. Tested unit and unit tested good. Invoice sent to aid who is managing customers parents accounts. This install was at parents house.

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