We serviced a
LG dryer
Near Rochester, NY 14623
Jose D
Job Details:
02/25/2025
The front and back supporter wheels are damaged. I repaired the issue with the lg maintenance kit. Ran and tested, the dryer no longer makes the noise and is running properly.
We serviced a
KEnmore Washer
Near Fairport, NY 14450
Tina
Job Details:
02/25/2025
washer was put in diagnostics and it completed without issues. had customer throw a load of wash in and he had extremely packed all the way full so i let him know that with front load wash shouldn?t go over half way up the window when the door is closed. i had him take some out and run a load and it did not shake like he said it had been. talked to customer about amount of detergent to use also. washer is running without issues and customer is just going to keep using till he gets a new one.
We serviced a
LG Range
Near Webster, NY 14580
Chris
Job Details:
02/25/2025
Repaired burnt connection at burner and replaced front right burner, light switch and bulb - all operations appear normal.
Vent is approx a 10ft run of flex vent. Estimate to clean dryer cabinet and replace flex vent is approximately 230.00 plus tax due on return.
We serviced a
Samsung Oven
Near Honeoye Falls, NY 14472
Derek
Job Details:
02/25/2025
Needed a new bake ignitor, I installed it and it lit right up and got up to 350.
We serviced a
Samsung Microwave
Near Pittsford, NY 14534
Cristian
Job Details:
02/25/2025
No heat will recommend Magnatron capacitor with diode. customer decided just to get a new unit
We serviced a
Ge refrigerator
Near Henrietta, NY 14467
Jose R
Job Details:
02/25/2025
Cx unit was leaking from the water line went ahead and cut where the leak is coming from now unit is operating with in specs complete
We serviced a
GE dryer vent
Near Henrietta, NY 14467
Jose R
Job Details:
02/25/2025
Did a vent clean in Cx unit to make sure nothing is clogged up and to prevent any fires Cx unit is all cleaned and is operating with in specs complete
We serviced a
GE washer
Near Rochester, NY 14623
Jose R
Job Details:
02/25/2025
Cx unit was not working and would not unlock the door when diagnosing unit went ahead and did a soft reset now unit is operating with in specs informed Cx to monitor unit and if issue happens again will recommend door lock
We serviced a
LG WAsher
Near Rochester, NY 14624
JK
Job Details:
02/25/2025
Shifter bad and caused damage to main pcb and motor stator all will need to be replaced to correct issue, not cost affective to repair.
We serviced a
GE Oven
Near Webster, NY 14580
Cristian
Job Details:
02/25/2025
Customer supplied igniter tested unit working normal now
We serviced a
LG Dishwasher
Near Irondequoit, NY 14609
Cristian
Job Details:
02/25/2025
Looks like a mouse bit the drain line causing leak customer just gonna get a new unit
We serviced a
KEnmore Oven
Near Ontario, NY 14519
Chris
Job Details:
02/25/2025
Replaced keypad 7/17/2024
Replaced keypad under part only warranty and verified operation
We serviced a
GE Refrigerator
Near Williamson, NY 14589
Chris
Job Details:
02/25/2025
Appears to be a sealed system issue and we are unable to repair
We serviced a
Samsung Dyrer
Near Penfield, NY 14526
Cristian
Job Details:
02/25/2025
There?s a crack in the drum parts not available customer we need to contact Samsung to try to get this part
We serviced a
Maytag Washer
Near Honeoye Falls, NY 14472
Derek
Job Details:
02/25/2025
Door lock is not working in regular wash mode. It works in diagnostic mode when I test the unit. The main board is clicking constantly from one of the relays but nothing happens. They?re going to look at new machines his repair is going. To be around $635
We serviced a
Whirlpool Refrigerator
Near Webster, NY 14580
Chris
Job Details:
02/25/2025
Replaced icemaker and main pcb elec.
verified icemaker fill and unit now passes all diag tests in service mode - unit checks ok. May take 24 hours to resume normal ice production
We serviced a
Frigidaire Dishwasher
Near Penfield, NY 14526
Jose R
Job Details:
02/25/2025
Cx needs support arm and wash arm to be replaced
We serviced a
Speed queen dryer
Near Brockport, NY 14420
JK
Job Details:
02/25/2025
Ran dryer with full wet load in and could not get breaker to trip, there are rub marks on drum from hitting on blower housing , drum is alittle warped, motor sounds under strain when starting would suggest motor if problem returns or continues
We serviced a
Kitchen aid Oven
Near Fairport, NY 14450
Tina
Job Details:
02/25/2025
Oven had an F9E0 which indicates a power issues so I pulled out and tested terminal block and it was getting 240? VAC then ran oven to see if code would come back but it did not. I am ordering a new board to install
Installed the new board and oven is heating without issues.
We serviced a
GE washer
Near Fairport, NY 14450
Derek
Job Details:
02/25/2025
Whirlpool washer needs a new tub bushing and the hub. Jk is dropping off his air bags to get the wash plate out. the wash plate won?t come out. They?re going to look at new washing machines.
We serviced a
Samsung washer
Near Rochester, NY 14623
Tina
Job Details:
02/25/2025
Top part of washer works. Bottom doesn?t. Keypad doesn?t respond just beeps..Customer isn?t sure if they will be repairing the machine. Parts in notes.
We serviced a
Ge refrigerator
Near Webster, NY 14580
Chris
Job Details:
02/25/2025
Water line frozen inside freezer door. Recommend shutting unit off and letting it defrost, if water line in door freezes again will not be repairable as door is NLA WR78X10403 - also has bad icemaker.
Unit pulled out from cabinet apon arrival - did not pull out
No repair at this time
We serviced a
Maytag Washer
Near Fairport, NY 14450
Derek
Job Details:
02/24/2025
She?s not going to fix. The hub and basket busing are worn out. This is the 3 time she has this repair done. She?s going to look at new washers.
We serviced a
Kitchenaid Dishwahser
Near Penfield, NY 14526
Cristian
Job Details:
02/24/2025
Cleaned out drain line and disposal for the dishwasher washing machine was on lock mode and did a dryer vent cleaning
We serviced a
Amana Washer
Near Irondequoit, NY 14609
Jose D
Job Details:
02/24/2025
The washer drive pulley cam was damaged on the plastics, therefore jamming the actuator, and preventing it to reposition itself to engage into a spin cycle. The cam will need to be replaced. I repalced the cam kit, ran and tested, the washer is working properly now. Finished a spin cycle with wet clothes inside.
We serviced a
LG Dryer
Near Hilton, NY 14468
JK
Job Details:
02/24/2025
Replaced thermostats under warranty if problem returns dryer will need main PCB.
We serviced a
Whirlpool dishwasher
Near Rochester, NY 14612
Jose D
Job Details:
02/24/2025
The top rack right wheel is damaged and can no longer stay in place. The top rack adjusters will need to be replaced. I replaced the top rack adjusters, and the top rack is now working properly now.
We serviced a
Samsung Dishwasher
Near Webster, NY 14580
Chris
Job Details:
02/24/2025
Middle arm retainer failed, replaced center arm assembly and checks ok
We serviced a
ge washer/dryer
Near Rochester, NY 14606
JK
Job Details:
02/24/2025
Cold and hot water lines crossed and clogged, not allowing proper rinse cycle with cold water, changed water lines to proper inlet valve cleaned hose screens ran and tested all and all is working good.
We serviced a
Samsung Dryer
Near Pittsford, NY 14534
Tina
Job Details:
02/24/2025
heating element was bad and we had just replaced it 9/24 so it?s covered under warranty. new one was installed and dryer is heating without issues
We serviced a
Ge refrigerator
Near Victor, NY 14564
Derek
Job Details:
02/24/2025
Needs fridge thermostat multiple fault codes. I replaced both the defrost and the temp. They just have to give it time to cool and make sure temps are steady.
We serviced a
Westinghouse Freezer
Near Rochester, NY 14623
Jose R
Job Details:
02/24/2025
Cx will need door latch replaced
We serviced a
GE range
Near Fairport, NY 14450
Tina
Job Details:
02/24/2025
customer stated oven was not heating and cook top would not work. we pulled oven out and noticed it was not plugged in all the way. we plugged range back in and i tested the oven and cook top and everything is now heating without issues.
cleaned filter and gasket out on front load washer and filter and drain line on dishwasher
We serviced a
Samsung Dryer
Near Webster, NY 14580
Chris
Job Details:
02/24/2025
Needs new motor- no repair at this time
Estimate approx 410.00 plus tax would be due on return
We serviced a
Kitchenaid Dishwasher
Near Rochester, NY 14606
JK
Job Details:
02/24/2025
Ran dishwasher through service mode no stored error codes can find no leaks all is running good.
We serviced a
Frigidaire Dishwasher
Near Fairport, NY 14450
Tina
Job Details:
02/24/2025
Dishwasher had a bad touch pad and main board. Customer declined repair.
We serviced a
Whirlpool WAsher
Near Victor, NY 14564
Derek
Job Details:
02/24/2025
The last time I was hear I changed the leaky door boot. This time there was clothing stuck in the return line for the drain pump coming from the tub. I suggested using laundry bags for small items and bras because the pads like to come out.
We serviced a
Kitchenaid Stove
Near Henrietta, NY 14467
JK
Job Details:
02/24/2025
Tested all joints for leaks with gas meter all is leak free, tested spark silinoid all is aligned and shaking good, tested for leaks by while oven is on at top burners and all is leak free, can find nothing out of the normal oven gas smell during preheating and running.
We serviced a
Whirlpool dryer
Near Pittsford, NY 14534
Derek
Job Details:
02/24/2025
This is hybrid dryer the noise is coming from the compressor. I checked the fan motor in the back. I checked the idlers and pulleys.
We serviced a
Ge dryer
Near Fairport, NY 14450
Jose R
Job Details:
02/24/2025
Chad a bad belt went ahead and replaced belt now unit is operating with in specs also did a vent clean for customer now unit is venting properly as well complete
We serviced a
LG Dishwasher
Near Fairport, NY 14450
Derek
Job Details:
02/24/2025
Needs a new motor it?s leaking out the rigs side where the metal and plastic are bonded. Calling lg for the 10yr warranty.
We serviced a
GE Dishwasher
Near Webster, NY 14580
Cristian
Job Details:
02/24/2025
Will recommend control board assembly
We serviced a
Samsung washer
Near Penfield, NY 14526
Jose R
Job Details:
02/24/2025
Cx has a bad inner and outer drum will need to start exploring there options on a brand new unit complete
We serviced a
GE Refrigerator
Near Fairport, NY 14450
Tina
Job Details:
02/24/2025
drain line was clogged at the bottom back of fridge and it was completely frozen over under the evaporator and the bottom of the freezer was a sheet is ice. the freezer was steamed out and drain was unclogged then when the back cover was removed by the compressor it was completely full of dust so that was cleaned and the condenser coils were cleaned also.
We serviced a
Kenmore Dishwasher
Near Pittsford, NY 14534
Tina
Job Details:
02/24/2025
Dishwasher was in child lock mode. Cleaned washer filter and also cleaned out dryer vent.
We serviced a
Bosch Dishwasher
Near Irondequoit, NY 14609
Jose R
Job Details:
02/24/2025
Was not able to replicate issue while on site Inform Cx to monitor unit and educate us on how it?s going if it happens again would start off with pump
We serviced a
Samsung Dryer
Near Williamson, NY 14589
Chris
Job Details:
02/24/2025
Replaced idler pulley and unit checks ok
We serviced a
Samsung washer
Near Webster, NY 14580
Chris
Job Details:
02/24/2025
Replaced suspension rods 6/13/24.
Replaced suspension rods under part only warranty and gave discounted labor rate- unit now seems to working properly.
This machine will always have issues spinning out mats,rugs and bedding etc.
We serviced a
LG Dryer
Near Fairport, NY 14450
Jose R
Job Details:
02/21/2025
Cx unit is spitting a no error code was able to replicate issue recommend to call lg to see if they can grant a one time warranty I want ting to go along with repair with us would recommend motor and dryer control board
We serviced a
Maytag Washer
Near Fairport, NY 14450
Tina
Job Details:
02/21/2025
Ran a load without cloths and it went thru all cycles without issues. Customer threw cloths on and did a load and here is slight shaking at spin but not bad so customer is just going to use till it breaks (29 years old)
We serviced a
Bosch dishwasher
Near Pittsford, NY 14534
Jose D
Job Details:
02/21/2025
EO9 error code on site. The heater pump failed the continuity test and will need to be replaced.
We serviced a
Frigidaire OVen
Near Rochester, NY 14609
Cristian
Job Details:
02/21/2025
Main board in oven has gone bad. None available all discontinued. Part #318184403.
We serviced a
LG Dryer
Near Hilton, NY 14468
JK
Job Details:
02/21/2025
Thermostat blown replaced vacuumed inside tested all and all is running good.
We serviced a
Kenmore Washer
Near East Rochester, NY 14445
Jose R
Job Details:
02/21/2025
Cx will need door handle to be replaced for dryer also would need lid switch to be replaced for washer
We serviced a
Maytag Washer
Near Penfield, NY 14526
Chris
Job Details:
02/21/2025
Found water line frozen or water shut off somewhere in basement / crawlspace needs to heat area and/or call plumber to resolve
We serviced a
Kitchenaid Oven
Near Webster, NY 14580
Chris
Job Details:
02/21/2025
Replaced upper oven bake igniter and unit now heats
We serviced a
Lg refrigerator
Near Ontario, NY 14519
Chris
Job Details:
02/21/2025
Unit partially taken apart apon arrival. Removed both upper doors and freezer drawer. Customer to reinstall
We serviced a
Sasmung dryer
Near Rochester, NY 14609
Jose D
Job Details:
02/21/2025
No heat on site. All the fuses and the igniter check out to be good. The gas coils are faulty and will need to be replaced. I replaced the gas coils, ran and tested, the dryer now has heat and is working properly. The venting is in good shape.
We serviced a
Samsung Refrigerator
Near Rochester, NY 14623
Jose R
Job Details:
02/21/2025
Replaced flapper now unit is operating with in specs complete
We serviced a
GE Oven
Near Ontario, NY 14519
Chris
Job Details:
02/21/2025
Replaced front right infinite control and burner now is adjustable and appears ok
We serviced a
Kenmore dryer
Near Churchville, NY 14428
JK
Job Details:
02/21/2025
P.o # 9448 unit 1106
Dryer timer allowing heating element to stay on continuously even in air dry and rear bearing bad both will need to be replaced. Due to age of machine and other problems not cost affective to repair.
We serviced a
GE Refrigerator
Near Webster, NY 14580
Chris
Job Details:
02/21/2025
Needs main pcb - no repair at this time
Estimate approx 425.00 plus tax due on return
We serviced a
GE range
Near Pittsford, NY 14534
Tina
Job Details:
02/21/2025
front right burner isn?t working and the hot surface light isn?t going on.
a new burner is needed but due to age of appliance (12 years)) customer is going to get a new one
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14624
JK
Job Details:
02/21/2025
Unit has a sealed system issue and not cost affective to repair.
We serviced a
magic chef washer/dryer combo unit
Near Pittsford, NY 14534
Tina
Job Details:
02/21/2025
washer has an E55 error code which means motor signal lost and washer just will stop. when in service mode everything works without issues but when you put it in a wash cycle it fills and will start to agitate then makes a sound and just stops and sits there for a bit then the drain pumps comes on and after a few more min the E55 error code pops up. washer needs a new inverter module.
I called and talked to Donovan and let him know that i am unable to find the part but he has a few machines they don?t use anymore and he is going to look into take the invert off one of those to use
We serviced a
Whirlpool WAsher
Near Honeoye Falls, NY 14472
Tina
Job Details:
02/21/2025
when i got there i out washer in service mode and i got an F2E3 error which is a mismatch of main control and UI and that was the only error. i then out thru diagnostic and it completed all cycles without issues.
i put $1.50 in to start a load and it started and went thru without issues. customer did say issues was intermittent. a new board would be needed due to error and issues customers explained.
customer is going to contact whirlpool due to coinop being under a year old.
We serviced a
samsung dryer
Near Pittsford, NY 14534
Derek
Job Details:
02/20/2025
I replaced the broken heater element assy. Ran and tested the dryer it?s working good!
We serviced a
amana freezer
Near Fairport, NY 14450
Tina
Job Details:
02/20/2025
Installed fan for customer and landlord signed invoice. customer knows if fan does not solve issue he is still paying for it since the sound was not happen when I was there but he wanted to chance it.
We serviced a
LG Refrigerator
Near Webster, NY 14580
Chris
Job Details:
02/20/2025
Cleared defrost drain and installed heat probe on ff drain
Tests ok
We serviced a
GE refrigerator
Near Fairport, NY 14450
Jose R
Job Details:
02/20/2025
Cx drain hose was backed up with a bunch of gunk causing the unit not to drain part and cause it to start leaking out the front went ahead and cleaned out drain hole and drain hose now unit is draining properly and operating with in specs complete
We serviced a
Whirlpool dishwasher
Near Fairport, NY 14450
Tina
Job Details:
02/20/2025
customer dishwasher is just over a year old and they need a new motor. customer is going to call whirlpool to see if they can get it covered if not the part number is in the notes but they will most likely just get a new one
We serviced a
Maytag refrigerator
Near Fairport, NY 14450
Tina
Job Details:
02/20/2025
ice bin was full and while there it went into harvest mode. part number is in notes if it stops working again
We serviced a
Whirlpool Oven
Near Fairport, NY 14450
Tina
Job Details:
02/20/2025
Installed fuse and oven came on without issues and preheated to 350?
We serviced a
GE Dishwasher
Near Penfield, NY 14526
Tina
Job Details:
02/20/2025
dishwasher drain pump is broken and there is a leak at the safety flow assembly. customer is going to get a new dishwasher due to repair cost and age of appliance.
refrigerator mullion is broken so that is being ordered and will come back to install
2/20 installed mullion and door is working without issues
We serviced a
Kitchen Aid dishwasher
Near Williamson, NY 14589
Chris
Job Details:
02/20/2025
Found no power to control or junction box.
Recommend electrician and removing cord and hard wiring per manufacturer?s specs.
Ran short cycle and test mode plugged into counter top outlet and unit appears ok.
We serviced a
Whirlpool washer
Near Williamson, NY 14589
Chris
Job Details:
02/20/2025
Replaced gasket / door bellow and verified operation.
Does show signs of drain pump starting to fail
Estimate approx 189.00 plus tax to replace pump in future
We serviced a
Amana Washer
Near Macedon, NY 14502
Derek
Job Details:
02/20/2025
May need a new inlet W11210463 it?s working good at the moment.
We serviced a
Bosch dishwasher
Near Ontario, NY 14519
Chris
Job Details:
02/20/2025
Appears water was back filling from disposal- installed high drain loop and customer to monitor
We serviced a
Ge dryer vent
Near Pittsford, NY 14534
Tina
Job Details:
02/20/2025
venting behind dryer was ripped so that was replaced, a maintenance kit was installed, blower housing was cleaned along w inside of dryer.
gave them vent wizard number due to part of venting going through a wall
We serviced a
Kenmore Oven
Near Rochester, NY 14622
Cristian
Job Details:
02/20/2025
Will recommend a new control board for stove. Part is not available. Microwave needs replacing. Recommend a new one. Magnatron is defective.
We serviced a
Ge refrigerator
Near Victor, NY 14564
Jose R
Job Details:
02/20/2025
Cx Needs glass frame shelf rack door and a light bulb will get back to us if wanting to go along with the repair
We serviced a
Samsung oven
Near Webster, NY 14580
Chris
Job Details:
02/20/2025
Needs main pcb but part may be on back order with no guaranteed eta on part.
**Approx 325.00 plus tax and shipping would be due on return. No repair at this time.
We serviced a
Frigidaire Range
Near Webster, NY 14580
Chris
Job Details:
02/20/2025
Needs all infinite switches and harness repair. No repair at this time estimate is approx 430.00 plus tax due on return if repaired
We serviced a
GE refrigerator
Near Fairport, NY 14450
Derek
Job Details:
02/20/2025
I replaced the fill hose from the dispenser through the door down to the bottom and attached it to the fitting. I had to take the dispenser apart to do this repair. I also changed out a fitting and added a new one. I ran 4 cups of water through the fridge and I have no water leaking anywhere out the left side of the fridge.
We serviced a
GE Refrigerator
Near Henrietta, NY 14467
JK
Job Details:
02/20/2025
Customer changed water filter and there was air in the water tank causing water to drip into icemaker fill cup and freeze causing overflow and no ice production, removed air from water tank, and ice from icemaker fill funnel ran and tested all and all is filling and running good. Allow 24 hours for ice production.
We serviced a
Speedqueen Washer
Near Webster, NY 14580
Cristian
Job Details:
02/20/2025
Replaced old damaged belt with a new one. Machine is working properly now.
We serviced a
Mayatg Washer
Near Webster, NY 14580
Cristian
Job Details:
02/20/2025
Customer will call us if she wants the repair completed.
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14612
Cristian
Job Details:
02/20/2025
Fridge had a clogged drain hose. Steamed it a cleared the drain. Working properly now.
We serviced a
frigidaire Oven
Near Webster, NY 14580
Chris
Job Details:
02/19/2025
Customer attempted some diy repairs prior(changed Ui)
Sensor tests ok, fan is noisy, igniter is starting to get weak but intermittent beeping and hot on display may be a fault with the electronics.
Estimate approx 450-550.00 plus tax minimum due on return to repair and may need another Ui as well.
No repair at this time
We serviced a
Kitchen aid dishwasher
Near Spencerport, NY 14559
JK
Job Details:
02/19/2025
Dishwasher filter damaged from heating element customer will order and replace.
We serviced a
Samsung Dryer
Near Fairport, NY 14450
Derek
Job Details:
02/19/2025
The felt wore off the front of the drum and the metal wore into the front drum roller panel assy. The part is obsolete they?re going to need to shop for new dryers.
We serviced a
GE refrigerator
Near Irondequoit, NY 14609
Cristian
Job Details:
02/19/2025
Cleaned out drain plug. Installed customer provided water filter.
We serviced a
Kenmore Dryer
Near Rochester, NY 14606
Jose D
Job Details:
02/19/2025
No heat on site. The high limit thermostat fuse failed the continuity test, and will need to be replaced. I replaced the fuse, ran and tested, the dryer now has heat and is working properly.
We serviced a
Kenmore Washer
Near Pittsford, NY 14534
Derek
Job Details:
02/19/2025
I couldn?t find anything wrong with the washer. The shifter is working and the gears for the clutch assy are moving properly. It was tried on different wash modes and with a heavy load of clothing. Still heard no real abnormal noises.
We serviced a
Bosch Range
Near Rochester, NY 14623
Tina
Job Details:
02/19/2025
When you turn on a burner there is no clicking n any of them so a spark module is needed but due to age (20 years) the part is NLA
We serviced a
Samsung Dryer
Near Rochester, NY 14624
Jose D
Job Details:
02/19/2025
The dryer is working good on site and is maintaining good fluctuating tempatures. I Informed the customer how the moisture sensor dryer cycles work, along with keeping up with maintenance on the sensors and keeping them clean.nadvised to call back if they feel they continues to have the same issue. Advised to use a time dry cycle.
We serviced a
Kenmore Dishwasher
Near Rochester, NY 14626
Cristian
Job Details:
02/19/2025
Replaced drain pump. Tested unit. No leaks. Working properly now.
We serviced a
Samsung Washer
Near Webster, NY 14580
Chris
Job Details:
02/19/2025
Replaced suspension rod set and unable to locate any other issues and unable to repair farther at this time.
This machine will have trouble spinning out rugs and bedding per owners manual.
We serviced a
GE dishwasher
Near Fairport, NY 14450
Tina
Job Details:
02/19/2025
dishwasher needs a new sump assy and drain pump. customer is going to get a new appliance
We serviced a
Whirlpool dryer
Near Fairport, NY 14450
Derek
Job Details:
02/19/2025
I replaced the burned up heating element. Ran and tested it?s heating well.