We serviced a
GE washer
Near Rochester, NY 14617
Cristian
Job Details: 05/03/2023
Replace belt tested unit spins fine now
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14610
Cristian
Job Details: 05/03/2023
Replace icemaker tested unit everything is working fine
We serviced a
samsung dryer
Near Rochester, NY 14620
Derek
Job Details: 05/03/2023
I used her pieces of the dryer vent she had to adapt the vent hose so that it would work to vent out the window.
We serviced a
GE refrigerator
Near Rochester, NY 14616
JK
Job Details: 05/03/2023
Drain tube not fully seated and allowing water to leak down during defrost, reattached tested with several cups of water all is draining and no leaks outside evap pan.
We serviced a
GE Stove
Near Rochester, NY 14618
Derek
Job Details: 05/03/2023
Ge monogram his unit has 2 sets of gas orifices. I needed up cleaning out both for the middle center burner. It lights up great now.
We serviced a
Frigidaire Microwave
Near Webster, NY 14580
Chris
Job Details: 05/03/2023
Needs mag and HV diode Estimate approx 255.00 plus tax due if ordered No repair at this time
We serviced a
Whirlpool Dishwasher
Near Scottsville, NY 14546
JK
Job Details: 05/03/2023
Roaches are in main pcb causing electronic fault and shorting out start key.
We serviced a
GE Dryer
Near Webster, NY 14580
Chris
Job Details: 05/03/2023
Drawstring cap from clothing stick in front bulkhead Removed and sounds ok
We serviced a
GE oven
Near Ontario, NY 14519
Chris
Job Details: 05/03/2023
Replaced bake igniter and checks ok
We serviced a
MAYTAG Dryer
Near Rochester, NY 14625
Chris
Job Details: 05/03/2023
Cleaned dryer vent Customer says unit does not dry load intermittently But unit had good heat on todays visit and appears to be running properly
We serviced a
Kenmore refrigerator
Near Rochester, NY 14618
Cristian
Job Details: 05/03/2023
Compressor is running but no full frost Pattern this is a seal system issue
We serviced a
Kenmore dishwasher
Near Rochester, NY 14625
Chris
Job Details: 05/03/2023
Needs sump assy and spray arm No repair at this time Approx 490 plus tax and shipping would be due
We serviced a
MAYTAG Dryer
Near Pittsford, NY 14534
Derek
Job Details: 05/03/2023
Replaced the burned up heater element.
We serviced a
samsung washer
Near Webster, NY 14580
Jose R
Job Details: 05/03/2023
Went ahead and replaced gasket and water line for customer did not detect any leaks coming from the washer unit working with in spec Replaced the motor on the convection fan was not making noise and working with in specs complete
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14609
Tanner
Job Details: 05/02/2023
Same issue as before. Drain tube occluded. Either drain not fully cleared on first visit or drain tube has collapsed in liner causing defrost water to not drain adequately.
We serviced a
magic chef refrigerator
Near Irondequoit, NY 14622
JK
Job Details: 05/02/2023
Mini magic chef refrigerator thermostate is out and will need to be replaced. 05-02-23: Replaced thermostat ran and tested all is working and running good.
We serviced a
samsung washer
Near Irondequoit, NY 14617
Jose R
Job Details: 05/02/2023
Customer has a miscommunication between the main pcb and the control interface customer would need main pcb(DC92-01982B) and washer user interface (DC92-01802Q)
We serviced a
samsung washer
Near Henrietta, NY 14467
Cristian
Job Details: 05/02/2023
Customer will need clutch assembly #DC97-18439A
We serviced a
Bosch dishwasher
Near Webster, NY 14580
Chris
Job Details: 05/02/2023
Appears control is faulty No repair at this time Estimate approx 285 plus tax would be due
We serviced a
kitchenaid Oven
Near Pittsford, NY 14534
Tanner
Job Details: 05/02/2023
Complaint of display stuck in set up mode. Unplugged display board. Cleaned contacts. Same issue. Unable to locate schematics for this unit for any diagnostic test to rule out ACU vs Display board. Customer offered both boards and that ACU can be returned if not needed. If only display board can adjust labor down to $108
We serviced a
Frigidaire Refrigerator
Near Greece, NY 14626
Cristian
Job Details: 05/02/2023
Washer will need dogs and retainer Fridge will need to clean all ice and drain plug
We serviced a
kenmore Refrigerator
Near Palmyra, NY 14522
Derek
Job Details: 05/02/2023
Needs a new fridge. There is only frost on half of the coils on the cooling fins. Both fans are working fine the compressor is working fine. It looks like the coolant is low and not getting the unti cold enough.
We serviced a
Speed Queen Dryer
Near Pittsford, NY 14534
Derek
Job Details: 05/02/2023
Removed the dryer hose and shortened it. I can?t clean the vent it?s on the second floor all the way to the roof. I cleaned the inside of the dryer it was packed full of lint and hair. I cleaned the hose and as much of the vent I could get my hose into. They?re going to need to get vent wizard to come and clean the vent proper.
We serviced a
LG dishwasher
Near Rochester, NY 14612
Cristian
Job Details: 05/02/2023
Glass stuck in pump causing no drain also gave customer a cleaning tablet for dishwasher unit is draining fine .
We serviced a
Bosch dishwasher
Near Webster, NY 14580
Chris
Job Details: 05/02/2023
Replaced inlet valve and checks ok
We serviced a
Bosch dishwasher
Near Palmyra, NY 14522
Derek
Job Details: 05/02/2023
Replaced the water inlet valve it was leaking water into the drip tray. Ran and tested it was workin fine, the ui is working fine too.
We serviced a
Samsung oven
Near Walworth, NY 14568
Chris
Job Details: 05/02/2023
Replaced temp controller and weak igniter Unit lights and maintains set temperature
We serviced a
whirlpool Dryer
Near Rochester, NY 14607
Cristian
Job Details: 05/02/2023
Replace Semi Rigid Vent and 2 clamps tested unit heats up fine
We serviced a
samsung Oven
Near Penfield, NY 14526
Chris
Job Details: 05/02/2023
Installed new bake igniter and unit heats well
We serviced a
GE Microwave
Near Rochester, NY 14626
JK
Job Details: 05/02/2023
Microwave has some grounding issues withing the wiring harness causing unit to shut down randomly and restart randomly, customer will replace microwave. Microwave will need the following parts. Main PCB: WB27X27171 Main Harness: WB18X10523 Power Cord Assembly:WB18X27449 Washer ran through many mode and all is operating withing specs.
We serviced a
Frigidaire Refrigerator
Near Rochester, NY 14607
JK
Job Details: 05/02/2023
Wine refrigerator compressor is locked up and will need to be replaced not cost affective to repair suggest replacing machine, Freezer will need a new temperature control to repair. 5-02-23: Replaced thermostat ran and tested all is running good temperatures start was 64? and now down to 40.3? and dropping, adviced customer to allow for full refrigerator to get down to operating temperature.
We serviced a
GE Oven
Near Rochester, NY 14618
Tanner
Job Details: 05/02/2023
Complaint of temps not matching temps on customer thermometer. Customer advised thermometer not accurate when gauging average temp of bake cycle. Recommended oven calibration. Customer request both cavities be calibrated. Removed drip pans from bottom of oven. Customer advised foil drip pans do affect outcomes. Set calibration of both cavities to zero. Started calibration. Top Oven 350 degree bake Peak/Trough: 374 340.3 353.4 348.3 353.1 348.9 Average Temp at zero calibration: 353. First preheat data point is always high as oven anticipates oven door being opened for contents. Recommended calibration of 5 degrees. Lower Oven 350 degree bake Peak/Trough: 390.1 365.9 336 374 341.7 345.1 Average Temp = 358.8 degrees. Recommended calibration of -5 degrees.
We serviced a
frigidaire refrigerator
Near Rochester, NY 14623
Cristian
Job Details: 05/02/2023
Replace gasket done
We serviced a
Samsung refrigerator
Near Brockport, NY 14420
JK
Job Details: 05/02/2023
Main control board will need to be replaced to solve the issue. Replaced main PCB ran and tested icemaker all is operating good.
We serviced a
GE washer
Near Rochester, NY 14612
Jose R
Job Details: 05/02/2023
Customer unit was leaking from the water valve went ahead and replaced water valve now unit is working with in specs no leaks and working fine complete
We serviced a
Samsung Dryer
Near Gates, NY 14624
Jose R
Job Details: 05/02/2023
Customer unit was not heating customer had a bad heating element went ahead and replaced element unit now working with in specs complete
We serviced a
Samsung refrigerator
Near Rochester, NY 14613
Jose R
Job Details: 05/02/2023
Customer is having multiple issues with her fridge her icemaker is all frozen not making any ice also evap cover is frozen over causing the unit to heave weak cooling customer will be going thorough Samsung to get her issue resolved if wanting to go along with any repairs customer would need evap cover and temp sensor will be getting the ice maker portion covered by Samsung complete
We serviced a
MAYTAG washer
Near Rochester, NY 14625
Chris
Job Details: 05/02/2023
Removed debris from drain pump impeller and reassembled unit as it was partially disassembled apon arrival Unit now drains - had to replaced hot water fill hose as old was kinked and seal leaking. Unit appears ok , customer will have to monitor
We serviced a
Kenmore Dryer
Near Farmington, NY 14425
Derek
Job Details: 05/02/2023
Dryer is fixed need to do ice maker kit. All paid .
We serviced a
GE Refrigerator
Near Rochester, NY 14625
JK
Job Details: 05/02/2023
Icemaker faulty and getting stuck in fill mode and causing icemaker to continue to fill with water and flood only option is to replace icemaker. Icemaker: WR30X10093 Customer will contact Andrew for reimbursement.
We serviced a
Samsung Dryer
Near Rochester, NY 14606
Tanner
Job Details: 05/02/2023
Complaint of noise during use, found idler pulley has lost lubricant in bearings. Repaired with repair kit. Tested unit and unit tested good.
We serviced a
kitchenaid Dishwasher
Near Farmington, NY 14425
Derek
Job Details: 05/02/2023
Fried wires to the board and the board is fried. Going to look at new machines.
We serviced a
maytag Washer
Near Rochester, NY 14616
Jose R
Job Details: 05/01/2023
When customers runs the unit and it goes into a spin mode the unit starts to bang around everywhere when diagnosing it drum was bouncing like a basketball went ahead and replaced shocks now unit is operating with in specs complete
We serviced a
Whirlpool oven
Near Penfield, NY 14526
Derek
Job Details: 05/01/2023
Needs the fuse for the main board. I replaced the inline fuse and tested the wall oven both top and lower over to make sure all is working. No issues and both are working great.
We serviced a
kenmore Washer
Near Rochester, NY 14618
JK
Job Details: 05/01/2023
All screws in heater box and fan motor missing causing heater box to bounce around, reattached heater box ran and tested all is tight and working good.
We serviced a
Samsung refrigerator
Near Rochester, NY 14623
Tanner
Job Details: 05/01/2023
Installed new Evap shroud assembly. Drain tube heater upgrade with new drain tubes. Installed new Evap sensor. Customer to continue to monitor.
We serviced a
frigidaire dishwasher
Near West Henrietta, NY 14586
Cristian
Job Details: 05/01/2023
05/01/2023 11:20 am by Cristian Ayala Replace drain pump and cleaned out drain line tested unit no leaks and drains fine pump #A00126401
We serviced a
MAYTAG refrigerator
Near Webster, NY 14580
Chris
Job Details: 05/01/2023
Installed customer supplied water filter and checks ok
We serviced a
Samsung Dishwasher
Near Pittsford, NY 14534
Cristian
Job Details: 05/01/2023
Ran unit multiple time select all the cycle didn?t see no issue advice customer let the unit run and if any error code please send a video .
We serviced a
Samsung refrigerator
Near Rochester, NY 14623
JK
Job Details: 05/01/2023
Refrigerator evep fan burnt out and will need to be replaced as assembly. Replaced evap cover ran and tested all is running good.
We serviced a
Kitchen aid dishwasher
Near Fairport, NY 14450
Derek
Job Details: 05/01/2023
Needs a new motor. I installed a new sump motor assy. I ran and tested it and no leaks. It?s working and washing well. I found there was a. Read tie and some other piece of debris I. The impeller fan.
We serviced a
Kitchen aid dishwasher
Near Victor, NY 14564
Derek
Job Details: 05/01/2023
5/1 I replaced the spray arm and actuator shifter for the dishwasher. I ran and tested it sounds good now no loud buzzing and no leaks. Installed the spray arm and tested for 20 min. They had some dirty dishes in the unit and they look pretty clean after that amount of time. The Lower spray arm is moving and spin g well. This is for the fishers fire station they?re tax exempt. Price should be around $350.00. The actuator for the water is making a loud buzzing noise and the lower spray arm is not spinning at all.
We serviced a
MAYTAG Dryer
Near Rochester, NY 14612
JK
Job Details: 05/01/2023
Timer bad and will need to be replaced customer will replace dryer.
We serviced a
MAYTAG Dryer
Near Ontario, NY 14519
Chris
Job Details: 05/01/2023
Needs maintenance kit, f3e3 kit and door hinge No repair at this time approx 597.99 plus tax and shipping due
We serviced a
whirlpool Washer
Near Rochester, NY 14625
Chris
Job Details: 05/01/2023
Getting f1e1 ACU error this visit All power and voltages check ok , unable to locate a bad connection or loose connector Reset unit , cleared error code started and working. Per Maytag replace ACU first if problem returns, then UI No parts recommended be ordered unless code comes back Customer to contact us of anything to be ordered
We serviced a
Fisher & Pakel Refrigerator
Near Penfield, NY 14526
Chris
Job Details: 05/01/2023
1/4? plastic water supply line had small crack/ split- replaced with like plastic supply tube and checks ok Do recommend plumber to install copper or stainless line to prevent future issues but we don?t have correct plumbing/ water supply pressure fittings Left old water line with customer
We serviced a
GE refrigerator
Near Rochester, NY 14616
JK
Job Details: 05/01/2023
Freezer drain frozen over cleared drain and all is draining good.
We serviced a
Samsung oven
Near Rochester, NY 14626
Cristian
Job Details: 05/01/2023
Customer will need control panel #DG94-03551B parts not available customer will call Samsung
We serviced a
Samsung dishwasher
Near Fairport, NY 14450
Tanner
Job Details: 05/01/2023
Complaint of unit draining even when off. Typical of a leak/overfill condition. In basement customer has water leaking under dishwasher even though breaker has been off and unit not in use. Uninstalled unit and leaking from inlet valve, turned water supply off. Replaced valve. Turned water on and new valve is water tight. Ran unit for several minutes. Momentary leak from front right door. Customer states this is new and has not observed leak from that spot. Reseated gasket. Unable to reproduce front door leak. Air in sump from repair can cause brief tidal waving. Otherwise front gasket may need replacement. (DD62-00043A). Customer to continue to monitor. After further testing gasket is needed. With new gasket unit leaking less but still leaking. Lower door seal is NLA. Unit will continue to leak.
We serviced a
frigidaire oven
Near Henrietta, NY 14467
Tanner
Job Details: 05/01/2023
Complaint of F5 error. This error condition is a generic control board fault. Customer self corrected y power cycling. ACU no longer available. If issue persists customer will have to replace.
We serviced a
Samsung Dryer
Near Fairport, NY 14450
Jose R
Job Details: 05/01/2023
Customer unit would not heat up when diagnosing the unit viewed that the heating element does not have any continuity went ahead and replaced element unit working with in specs complete
We serviced a
Whirlpool refrigerator
Near Webster, NY 14580
Chris
Job Details: 05/01/2023
Seated lower freezer drawer basket so door closes square, frost will dissipate on its own after some time , can?t melt it or else it will drip on rails and freeze Ran 1/4? copper water supply line to ice maker , verified water to ice maker and manual fill - unable to check automatic function customer will have to monitor the next couple days to see if ice bucket fills
We serviced a
frigidaire refrigerator
Near Fairport, NY 14450
Jose R
Job Details: 05/01/2023
Customer filter base needed to be replaced and causing filter not to sit right to dispense the water and the ice customer unit is now working with in specs after replacing the base complete
We serviced a
Bosch dishwasher
Near Walworth, NY 14568
Derek
Job Details: 05/01/2023
Found the delay start was out 14 hrs and showed he customer how to clear it.
We serviced a
LG Washer
Near Rochester, NY 14618
Cristian
Job Details: 05/01/2023
Cleaned out drain filter and leveled unit also explain to customer about the cycle they select with heavy loads .
We serviced a
Whirlpool washer
Near Rochester, NY 14607
Tanner
Job Details: 05/01/2023
Unit 11- complaint of slow drain. Ran rinse and spin and unit drains adequately. Ran drain and spin and top spin speed achieved. Inquired with tenant about exact problem and complaint is unit requires multiple spin cycles for garments to be spun. Tenant states even on light load this happens. Tenant defines light load as still being Able to see some silver of basket when loaded. Advised any load over half the volume of the wash basket is overload and can cause this issue. Inspected drain for blockage and none found. Tenant had to leave during service call. Tenant advised I have no way of locking their door as it is on a deadbolt only. Unit 4- Complaint of slow drain/wet garments. Ran rinse and spin and drain performs adequately. Ran high spin test and unit tested good. Tenant not available to discuss useage habits. Customer advised drain stand pipe is low and could cause water siphoning but siphoning not observed on service call.
We serviced a
Speed Queen Dryer
Near Fairport, NY 14450
Derek
Job Details: 05/01/2023
The belt had worked it?s way into the groove of the drum. It didn?t have enough tensions to spin the drum. I took the belt back out and routed it better. I ran the dryer for 20 min without any issues.
We serviced a
Samsung Washer
Near Webster, NY 14580
Jose R
Job Details: 05/01/2023
When customers unit is going into a spin mode unit has a wobble and when looking at the nut the holds the drum down is cracked and making a scraping noise that?s the reason for the unit always adding time when it goes into a spin mode customer would need nut and possible clutch
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14626
JK
Job Details: 05/01/2023
Defrost thermostat blown replaced ran and tested all is working good.
We serviced a
GE refrigerator
Near Webster, NY 14580
Chris
Job Details: 05/01/2023
Tightened door handles on ge refrigerator. Turned on water on to fridge and ice and water appear ok ? don?t see any water leaks Recommend customer watch fridge next 48 hours for leaks as we don?t know why previous homeowners turned water off. Replaced interlock switches on microwave
We serviced a
Kenmore Washer
Near Fairport, NY 14450
Cristian
Job Details: 04/28/2023
Replace top cover with seal no leaks
We serviced a
Bosch Microwave
Near Penfield, NY 14526
Chris
Job Details: 04/28/2023
Replaced door interlock assy and checks ok
We serviced a
Whirlpool dishwasher
Near Fairport, NY 14450
Cristian
Job Details: 04/28/2023
Replace water line and instal dishwasher did recommend customer get a plumber to check water line under sink
We serviced a
Whirlpool washer
Near Webster, NY 14580
Cristian
Job Details: 04/28/2023
It was in child lock causing unit not to start unit working fine
We serviced a
GE Dishwasher
Near Pittsford, NY 14534
Derek
Job Details: 04/28/2023
Replaced the dishwasher door hinge straps.
We serviced a
Frigidaire oven
Near Macedon, NY 14502
Cristian
Job Details: 04/28/2023
Replace igniter tested unit everything working fine
We serviced a
Whirlpool Dryer
Near Fairport, NY 14450
Derek
Job Details: 04/28/2023
Needs a new timer it?s not advancing rough the cycle.the timer was replaced and tested it?s working and functioning normally.
We serviced a
Samsung Refrigerator
Near Penfield, NY 14526
Cristian
Job Details: 04/28/2023
Replace igniter for stove will need to come back for fridge icemaker
We serviced a
ge hood
Near Pittsford, NY 14534
Chris
Job Details: 04/28/2023
Connector not seated on main board
We serviced a
Kitchen Aid Oven
Near Fairport, NY 14450
Derek
Job Details: 04/28/2023
Removed old range and down draft , installed new kitchenaid with down draft in its place Venting did not match up so had to change venting configuration
We serviced a
GE oven
Near Penfield, NY 14526
Chris
Job Details: 04/28/2023
Replaced bake element and checks ok
We serviced a
GE refrigerator
Near Fairport, NY 14450
JK
Job Details: 04/28/2023
Compressor inverter board bad and will need to be replaced, replaced inverter board ran and tested all is cooling and running good.
We serviced a
SAMSUNG washer
Near Rochester, NY 14626
Jose R
Job Details: 04/28/2023
Customer unit would not go into a spin mode when diagnosing unit seen that the clutch was broken apart and those broken parts caused the motor to crack as well customer would need (DC97-18439A) (DC93-00236C)
We serviced a
Samsung oven
Near Rochester, NY 14620
JK
Job Details: 04/28/2023
Replace Orfice customer don?t have gas connected to the unit so we could not test unit .
We serviced a
GE washer
Near Fairport, NY 14450
Chris
Job Details: 04/28/2023
Found cold water shut off to washer, may have a plumbing issue as water can be heard running Same with dishwasher pex line under house is spit not allowing water to unit Needs plumber
We serviced a
ge range
Near Rochester, NY 14617
JK
Job Details: 04/28/2023
Sisters of Mercy Rochester, NY 14617 R/F burner will need to be replaced due to inner burner burnt out. 04-28--23: Replaced R/F burner ran and tested all is operating good.
We serviced a
LG washer
Near Victor, NY 14564
Derek
Job Details: 04/28/2023
Drain pump is installed needs a new drain hose installed on return trip.
We serviced a
Frigidaire refrigerator
Near Ontario, NY 14519
Chris
Job Details: 04/28/2023
Replaced dispenser assembly and checks ok
We serviced a
GE dryer
Near Rochester, NY 14621
Jose R
Job Details: 04/27/2023
Customer unit would not go into a spin mode when diagnosing unit found that the wires were not connected and that the handle to select a cycle had a crack on it so added a zip tie and unit is now working with in specs complete
We serviced a
Frigidaire refrigerator
Near Webster, NY 14580
Chris
Job Details: 04/27/2023
Fill tube not lining up with ice maker fill funnel causing water to splash out side. All parts are installed and working properly- possible liner bow or warp due to previous ice build up ? Installed fill tube extension so water is caught in fill funnel
We serviced a
Whirlpool refrigerator
Near Fairport, NY 14450
Cristian
Job Details: 04/27/2023
If happens again will recommend water valve
We serviced a
kenmore oven
Near Rochester, NY 14617
Jose R
Job Details: 04/27/2023
Customer has a bad board which is discontinued and out of stock inform them they can do a rebuild on the board will take about a month to come in but customer will be exploring there options on getting a new one When diagnosing dryer customer complaint was that there was a gas smell and when taking a look at it the unit gas line was loose had to tighten it up and no leak unit working with in specs complete
We serviced a
LG washer
Near Williamson, NY 14589
Chris
Job Details: 04/27/2023
Needs drum and basket No repair at this time
We serviced a
samsung Range hood fan
Near East Rochester, NY 14445
JK
Job Details: 04/27/2023
Installed touch boards ran and tested all is working good.
We serviced a
samsung dryer
Near Rochester, NY 14610
Cristian
Job Details: 04/27/2023
Customer will need fan wheel part number on notes
We serviced a
Whirlpool Dryer
Near Ontario, NY 14519
Chris
Job Details: 04/27/2023
Replaced heater tower Tco kit and checks ok
We serviced a
Frigidaire Washer
Near Victor, NY 14564
Derek
Job Details: 04/27/2023
Needs a new tub bearing. It?s growling badly. Going to need a new hub and seal.
We serviced a
MAYTAG washer
Near Rochester, NY 14609
JK
Job Details: 04/27/2023
Bearings in gearcase are bad causing motor to shutdown after to much resistance, gearcase will need to be changed.
We serviced a
Bosch dishwasher
Near Rochester, NY 14610
Cristian
Job Details: 04/27/2023
Customer will need new wash pump but parts not available
We serviced a
Whirlpool washer
Near North Chili, NY 14514
JK
Job Details: 04/27/2023
Machine lid lock bad along with striker, motor and belt has bad windings. and all will need to be replaced. Please call if you decide to repair, total would be $686.93