We serviced a
samsung Refrgierator
Near Ontario, NY 14519
Chris
Job Details: 04/24/2023
Hot water inlet valve is leaking water. Also put the dryer vent back on.
We serviced a
GE refrigerator
Near Fairport, NY 14450
Tanner
Job Details: 04/24/2023
Refrigerator will need main pcb and compressor inverter, customer will replace machine.
We serviced a
samsung washer
Near Webster, NY 14580
Tanner
Job Details: 04/24/2023
Customer stated there was intermittent leaking from dishwasher. When I got here I ran a diagnostic and found no leak, then ran DW for about 20 min and there was still no leak.
We serviced a
maytag Washer
Near Scottsville, NY 14546
JK
Job Details: 04/24/2023
Customer will need new board #6871W1A405B part is discontinued
We serviced a
Kenmore washer
Near Rochester, NY 14612
Jose R
Job Details: 04/24/2023
Customers agitator fell off, I was able to get it back on and ran a load and it?s working without issues.
We serviced a
GE washer
Near Rochester, NY 14607
Jose R
Job Details: 04/24/2023
2707613-1 SHIRLEY REBACK (NEW LEAF) (585) 880-7147 (Mobile) (585) 381-0022 66 Harper Drive Pittsford, NY 14534
We serviced a
Samsung Refrigerator
Near Webster, NY 14580
Chris
Job Details: 04/24/2023
2715649-1 Anne Mooney (New Leaf) (585) 889-6464 3 Foxe Commons Rochester, NY 14624
We serviced a
kenmore Refrgierator
Near Penfield, NY 14526
Tanner
Job Details: 04/24/2023
4/21/23 installed machine compartment cover, still no abnormal noise on todays visit. Since it is intermittent may be best to forward a video of noise 4/16/23 Unable to duplicate noise , compressor, condenser fan, evap fan and ice maker all sound normal Will need to catch noise to diag farther Machine compartment cover is missing , recommend replacing to help unit run more efficiently
We serviced a
Kitchen aid dishwasher
Near Rochester, NY 14618
Derek
Job Details: 04/24/2023
Re installed wash blade no need to replace done
We serviced a
kitchen aid refrigerator
Near Ontario, NY 14519
Chris
Job Details: 04/24/2023
04/21/2023 10:15 am by Cristian Ayala Didn?t really see nothing wrong but she did have freezer over loaded blocking entrance for the air flow told her to try to adjust temp higher and see what happens after 24 hours
We serviced a
frigidaire dishwasher
Near Rochester, NY 14617
JK
Job Details: 04/24/2023
Refrigerator is completely warm, customer had it unplugged for over 24hrs. It tested compressor and it?s not working correctly. Winding reading were good but the amp draw is not showing what it need to run correctly.
We serviced a
Samsung oven
Near Rochester, NY 14625
Jose R
Job Details: 04/24/2023
We serviced a
whirlpool washer
Near Fairport, NY 14450
Derek
Job Details: 04/24/2023
We serviced a
kenmore dryer
Near Brockport, NY 14420
JK
Job Details: 04/24/2023
We serviced a
whirlpool Refrigerator
Near Henrietta, NY 14467
JK
Job Details: 04/24/2023
We serviced a
GE Dryer
Near Penfield, NY 14526
Chris
Job Details: 04/24/2023
We serviced a
samsung Washer
Near Webster, NY 14580
Jose R
Job Details: 04/24/2023
We serviced a
samsung washer
Near Macedon, NY 14502
Derek
Job Details: 04/21/2023
Needs a new spring and replaced the main hose from the drain pump to the bottom of the basket.
We serviced a
Samsung refrigerator
Near Rochester, NY 14624
JK
Job Details: 04/21/2023
Door not closing all the way due to bad bearings and door seal all will need to be replaced to correct frosting problem. Customer will need the following parts, Door seal: DA63-07734A Slide rail R/S: DA97-12025A Slide rail L/S: DA97-12027A
We serviced a
GE Refrigerator
Near Fairport, NY 14450
Jose R
Job Details: 04/21/2023
Customer unit would not keep cool when diagnosing unit found that the evap fan was not spinning also also needed 4 firmware updates went ahead and replaced the fan and did the firm ware updates as well inform customer to monitor the unit and if has any other issues don?t be hesitant to give us a call complete
We serviced a
GE Dishwasher
Near Rochester, NY 14626
Jose R
Job Details: 04/21/2023
Customer unit would not turn on or go into a cycle went ahead and did a soft reset and also did a software update on the ui unit seems to be working with in specs complete
We serviced a
Frigidaire refrigerator
Near Webster, NY 14580
Jose R
Job Details: 04/21/2023
Customer unit was over cooling in the fridge did a soft reset and confirmed that the damper is opening and closing properly informed customer if issue keeps happening would recommend damper and temperature sensor model # fgss2635tf5
We serviced a
Frigidaire refrigerator
Near Irondequoit, NY 14617
Cristian
Job Details: 04/21/2023
Compressor is running no frost pattern this is a seal system issue they would have to call someone to check compressor we don?t repair compressor
We serviced a
Samsung Refrigerator
Near Irondequoit, NY 14622
Jose R
Job Details: 04/21/2023
Customer has a partial frost pattern build up in freezer that?s the reason why ice maker is not working and also why the food is not fully frozen customer will have to get in contact with Samsung to get her issue resolved complete it?s a compressor issue
We serviced a
Whirlpool refrigerator
Near Ontario, NY 14519
Chris
Job Details: 04/21/2023
Replaced inlet valve and ice fill tube
We serviced a
kenmore dishwasher
Near Rochester, NY 14625
Derek
Job Details: 04/21/2023
Replaced the lower rack wheels and I installed a new upper rack adjuster kit.
We serviced a
samsung washer
Near Rochester, NY 14612
Cristian
Job Details: 04/21/2023
Replace Coupling tested unit no noise working with inspects
We serviced a
Samsung refrigerator
Near Penfield, NY 14526
Chris
Job Details: 04/21/2023
Removed ice in ff fan and installed new defrost drain upgrade Unit also has ice maker issues - no ice maker repair at this time
We serviced a
Whirlpool dishwasher
Near Rochester, NY 14623
Jose R
Job Details: 04/21/2023
Customer unit would not go into a drain mode went ahead and replaced drain pump unit operating with in specs complete
We serviced a
GE washer
Near Irondequoit, NY 14622
Cristian
Job Details: 04/21/2023
Ran a diagnostic test the cold water was not on turn cold water on now unit is working fine customer will give us a call if anything happens .
We serviced a
Kenmore washer
Near Rochester, NY 14618
Derek
Job Details: 04/21/2023
Hot water inlet valve is leaking water. Also put the dryer vent back on.
We serviced a
samsung refrigerator
Near Rochester, NY 14612
JK
Job Details: 04/21/2023
Refrigerator will need main pcb and compressor inverter, customer will replace machine.
We serviced a
GE Washer
Near Penfield, NY 14526
Tina
Job Details: 04/21/2023
Customer stated there was intermittent leaking from dishwasher. When I got here I ran a diagnostic and found no leak, then ran DW for about 20 min and there was still no leak.
We serviced a
LG Refrigerator
Near Rochester, NY 14624
JK
Job Details: 04/21/2023
Freezer rails are bad and will need to be replaced.
We serviced a
Kenmore Microwave
Near Rochester, NY 14620
Cristian
Job Details: 04/21/2023
Customer will need new board #6871W1A405B part is discontinued
We serviced a
Frigidaire refrigerator
Near Webster, NY 14580
Chris
Job Details: 04/21/2023
4/21/23 installed machine compartment cover, still no abnormal noise on todays visit. Since it is intermittent may be best to forward a video of noise 4/16/23 Unable to duplicate noise , compressor, condenser fan, evap fan and ice maker all sound normal Will need to catch noise to diag farther Machine compartment cover is missing , recommend replacing to help unit run more efficiently
We serviced a
GE dishwasher
Near Rochester, NY 14617
Cristian
Job Details: 04/21/2023
Re installed wash blade no need to replace done
We serviced a
frigidaire refrigerator
Near Pittsford, NY 14534
Cristian
Job Details: 04/21/2023
04/21/2023 10:15 am by Cristian Ayala Didn?t really see nothing wrong but she did have freezer over loaded blocking entrance for the air flow told her to try to adjust temp higher and see what happens after 24 hours
We serviced a
kitchenaid refrigerator
Near Webster, NY 14580
Tina
Job Details: 04/21/2023
Refrigerator is completely warm, customer had it unplugged for over 24hrs. It tested compressor and it?s not working correctly. Winding reading were good but the amp draw is not showing what it need to run correctly.
We serviced a
samsung Dryer
Near Webster, NY 14580
Chris
Job Details: 04/20/2023
Replaced heating element, idler and front roller as pm Checks ok No service card did not go through sent email invoice
We serviced a
Whirlpool Dryer
Near Rochester, NY 14618
Tanner
Job Details: 04/20/2023
Has thermistor error , customer supplied Amazon thermistor and unable to duplicate error Recommending control if code comes back but is NLA and will be unable to repair
We serviced a
LG refrigerator
Near Ontario, NY 14519
Chris
Job Details: 04/20/2023
Replaced freezer icemaker
We serviced a
samsung oven
Near Webster, NY 14580
Cristian
Job Details: 04/20/2023
Replaced oven temperature control pcb and bake igniter
We serviced a
Frigidaire refrigerator
Near Irondequoit, NY 14622
JK
Job Details: 04/20/2023
Replace 2 fans and still didn?t work voltage is getting to fan but yet fan still not work possible wire issue customer will get new unit
We serviced a
MAYTAG washer
Near Pittsford, NY 14534
Tanner
Job Details: 04/20/2023
If customer calls back will need door switch #
We serviced a
Whirlpool dishwasher
Near Irondequoit, NY 14609
Jose R
Job Details: 04/20/2023
04/20/2023 06:23 pm by Cristian Ayala Cleaned out drain pump there was a piece of plastic causing noise tested unit all set no issues found
We serviced a
samsung dryer
Near Fairport, NY 14450
Derek
Job Details: 04/20/2023
Remove sock from motor now unit is working fine now
We serviced a
Whirlpool washer
Near Rochester, NY 14609
Cristian
Job Details: 04/20/2023
Everything seems within specs
We serviced a
Whirlpool dishwasher
Near Rochester, NY 14609
Cristian
Job Details: 04/20/2023
Customer haves a cut inside the unit frame this is unrepairable but I added some epoxy told customer this not for ever fix they will need a new one if still leaks .
We serviced a
Kenmore Dishwasher
Near Fairport, NY 14450
Chris
Job Details: 04/20/2023
Replaced the hinges for the door. Here was a leak and found a loose hose clamp underneath.
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14623
Derek
Job Details: 04/20/2023
Installed the new ui for the dispenser. Tested it and it?s working fine now.
We serviced a
GE dishwasher
Near Rochester, NY 14618
JK
Job Details: 04/20/2023
Needs a new pump and motor assy. It has no pressure to run the spray arm and is making noises when it?s running.
We serviced a
Whirlpool refrigerator
Near Webster, NY 14580
Tanner
Job Details: 04/20/2023
Defrost board bad and will need to be replaced, customer will replace machine due to age.
We serviced a
Frigidaire Refrigerator
Near Fairport, NY 14450
JK
Job Details: 04/20/2023
Customer unit was collecting water on the bottom cavity due to it not draining properly went ahead and cleaned out the drain hose with steamer and also sticking a cleaner down the hole also went to the back and cleaned out the hosing and made sure it was drain it with in specs complete
We serviced a
Frigidaire refrigerator
Near Pittsford, NY 14534
Chris
Job Details: 04/20/2023
Customer filter will not sit in flush causing the water and the ice maker not to work would need all internal parts for filter customer will be reviewing this with wife and follow up with us if wanting to go along with repair
We serviced a
Whirlpool dryer
Near Webster, NY 14580
JK
Job Details: 04/20/2023
Customer dryer not venting right went ahead and did a dryer clean and a vent cleaning as far as I could go inform customer about to make sure everything is connected right and to contact vent wizard if wanting to make sure the pressure is nice and strong
We serviced a
kenmore refrigerator
Near Rochester, NY 14620
Tanner
Job Details: 04/20/2023
Customer unit was spitting a 1f error code which is a freezer fan error went ahead and did a soft reset root code went away and fan was spinning went ahead and gave it 20 to 15 min run and was not getting a frost pattern so customer had a bad compressor and will be exploring there options on getting a new one
We serviced a
Frigidaire Dryer
Near Webster, NY 14580
Chris
Job Details: 04/19/2023
Blower is stripped from motor Needs motor and blower Estimate approx 400.00 due. No repair at this time
We serviced a
Kitchen Aid Dishwasher
Near Fairport, NY 14450
Tanner
Job Details: 04/19/2023
Complaint of no fill. Following stored errors: F6E2 fill valve electrical problem. Put probes on fill valve connector and measured 120 VAC to fill valve. When plugged in valve does not hum or shake. Bad inlet valve. Installed new valve. Tested unit and unit tested good. Left unit on normal wash to clear out unused soap pod. Customer advised to let cycle run to completion before using.
We serviced a
Samsung Dryer
Near Webster, NY 14580
Chris
Job Details: 04/19/2023
Replaced exhaust thermostat set , pulley and belt as pm Unit checks ok
We serviced a
samsung refrigerator
Near Rochester, NY 14618
Cristian
Job Details: 04/19/2023
Replace French assembly door close fine Now
We serviced a
samsung Stove
Near Churchville, NY 14428
JK
Job Details: 04/19/2023
Replaced infinite Switch for R/F burner ran and tested all is heating and running good.
We serviced a
Kenmore Dryer
Near Fairport, NY 14450
Tanner
Job Details: 04/19/2023
Installed new timer. Unit tested good. Customer declined belt/pulley maintenance.removed from bill.
We serviced a
Samsung Washer
Near Fairport, NY 14450
Jose R
Job Details: 04/19/2023
Customer unit would not go into cycle due to drain pump not letting out the water went ahead and replaced pumps unit now working with in specs inform customer to run a load and if any issues give us a call complete
We serviced a
Bosch refrigerator
Near Victor, NY 14564
Derek
Job Details: 04/19/2023
Installed a new water dispenser nozzle and micro switch assy. It was leaking all around the nozzle and dripping into the fridge.
We serviced a
Bosch dishwasher
Near Pittsford, NY 14534
Cristian
Job Details: 04/19/2023
Looks like there was still a piece in the drain hoes blocking the entrance to garbage disposal unit look like it?s draining fine now
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14609
Cristian
Job Details: 04/19/2023
Will need heater assembly its getting 120 ac to heater but yet heater is not turning on
We serviced a
bosch Dishwasher
Near Penfield, NY 14526
Chris
Job Details: 04/19/2023
Installed new drain hose and verified no leaks Unit was partially removed by contractor with feet cut off to fit in hole Reinstalled as well as possible and left old part with customer
We serviced a
GE Dryer
Near Fairport, NY 14450
Derek
Job Details: 04/19/2023
Needs a new motor it?s and it?s going to be $500 to repair.
We serviced a
MAYTAG Dryer
Near Spencerport, NY 14559
JK
Job Details: 04/19/2023
Thermal fuse blown replaced ran and tested all is running good.
We serviced a
GE refrigerator
Near East Rochester, NY 14445
Tanner
Job Details: 04/19/2023
Complaint of garage freezer not getting cold enough. Measured 9 degrees in FZ and 37 degrees in FF section. Customer states garage climate controlled at 44 degrees in Winter. Verified unit is a garage ready unit. Per owners manual operating atmosphere for this unit is 36-110 degrees. Manufacturer literature does not specify operating temperatures, a typical freezer operates at -10-10 degrees Fahrenheit at any given moment. This unit does not have a thermostat to set the freezer at a particular temperature. All compressor run cycles are based on thermostat feedback in FF section. Temp difference between FF section and garage is so small that compressor does not need to run frequently causing temps above zero degrees in FZ.
We serviced a
Samsung Dryer
Near Rochester, NY 14616
JK
Job Details: 04/19/2023
Idler wheel bad replaced as kit ran and tested all is running good and quite, vacuumed inside all is clean.
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14618
Chris
Job Details: 04/19/2023
Replaced defrost terminator and unit checks ok
We serviced a
GE oven
Near Hilton, NY 14468
JK
Job Details: 04/19/2023
Bake igniter bad replaced ran and tested all is heating good.
We serviced a
Frigidaire Refrigerator
Near Henrietta, NY 14467
Tanner
Job Details: 04/19/2023
Complaint of no cool in FF section. Measured 55 in FF and -9 in FZ. Obvious defrost fault. Confirmed no continuity through defrost circuit. Confirmed ACU can force defrost. Removed cover. Continuity though element tested good. Bad bi metallic. Replaced bi metal. Cabinet too warm to force defrost and test. Customer to continue to monitor.
We serviced a
Frigidaire Stove
Near Irondequoit, NY 14622
JK
Job Details: 04/19/2023
Infinite Switch going bad and will need to be replaced.
We serviced a
bosch dishwasher
Near Fairport, NY 14450
Chris
Job Details: 04/19/2023
Installed new water inlet valve on dishwasher and ice module on refrigerator Both check ok
We serviced a
Samsung refrigerator
Near Victor, NY 14564
Derek
Job Details: 04/19/2023
Needs ice maker upgrade kit. Installed the kit and new board plus all the other components. Told about 24 hours for cubes.
We serviced a
frigidaire Dryer
Near Brighton, NY 14610
Cristian
Job Details: 04/19/2023
Replace rear bear # tested unit no more squeaking noise
We serviced a
Samsung refrigerator
Near Fairport, NY 14450
Cristian
Job Details: 04/19/2023
Replace Ice-maker wait 24 hours before unit makes ice
We serviced a
GE Refrigerator
Near Rochester, NY 14609
Jose R
Job Details: 04/19/2023
Customer unit was making a loud noise when in operation when diagnosing on site could not replicate issue cleaned. Out the unit and informed customer to monitor the unit and if issue keeps happening would recommend to replace fan motor
We serviced a
GE oven
Near Webster, NY 14519
Chris
Job Details: 04/19/2023
Ram and tested the oven at 350 425 and 450 ran through multiple cycles of off and on and it is working properly. There is a 50 degree swing in temp between the off and on during the cycle.
We serviced a
GE Dryer
Near Rochester, NY 14607
Tanner
Job Details: 04/18/2023
Installed oem baffle supplied by customer. Tested unit and unit tested good. Customer advised no warranty on parts not sold by register.
We serviced a
Samsung Dryer
Near Macedon, NY 14502
Chris
Job Details: 04/18/2023
Replaced heating element and unit heats well Vent was partially restricted behind unit straightened as well as possible, but unable to alter farther
We serviced a
Samsung refrigerator
Near Webster, NY 14580
Chris
Job Details: 04/18/2023
Defrosted ff evap and installed new defrost drain upgrade kit
We serviced a
Samsung Oven
Near Rochester, NY 14619
Jose R
Job Details: 04/18/2023
Customer unit was red Tagged by the gas company went ahead and with my gas leak detector unit was going crazy at the safety valve and customer stated she will better off getting a new one instead of putting the money into the repair compete
We serviced a
Whirlpool washer
Near Rochester, NY 14604
JK
Job Details: 04/18/2023
Dishwasher in unit 805 will need console with door lock and main pcb building maintenance will swap out. Unit 1: will need Thermistors Unit 2: ran through service mode all is running and draining and heating good. Unit 3: recirculation lines clogged cleared clog all is working good. Unit 4: Drain hose cracked replaced ran and tested all is working and draining good. Unit 5: Drain pump bad replaced tested all is running and draining good.
We serviced a
frigidaire refrigerator
Near Walworth, NY 14568
Chris
Job Details: 04/18/2023
Unit has sealed system issue?s appears to be low on r134a -recommend factory service Model LFTR2021TF5 Serial 4a92414487
We serviced a
Samsung oven
Near Hilton, NY 14468
Jose R
Job Details: 04/18/2023
Customer bake portion was not working and was not providing any amperage went ahead and replaced igniter unit working with in specs complete
We serviced a
maytag dryer
Near Rochester, NY 14620
Cristian
Job Details: 04/18/2023
Replace vent cover and did a vent clean short run unit is heating fine tested unit multiple times
We serviced a
Samsung Washer
Near Rochester, NY 14615
Cristian
Job Details: 04/18/2023
Replace drain pump tested unit drain fine now Dryer you need 240 ac volts to unit need electrician
We serviced a
Samsung refrigerator
Near Rochester, NY 14612
Tanner
Job Details: 04/18/2023
Complaint of warm FF section. Measured -7 in FZ and 54 in FF. Unit is dual Evap. Removed Evap cover in FF section and ice build up on upper 1/3 of evaporator. Fan not running, fan will run when flicked. Start winding in fan motor has failed, needs new fan. Customer looking at all options will call if they opt to repair.
We serviced a
Bosch dishwasher
Near Spencerport, NY 14559
Jose R
Job Details: 04/18/2023
Customer unit was leaking from valve went ahead and replaced valve unit working with in specs complete
We serviced a
Samsung oven
Near Spencerport, NY 14559
JK
Job Details: 04/18/2023
Main oven control board burnt on bake rela and will need replaced. 04-18-23: Replaced oven control board ran and tested all is working good.
We serviced a
Maytag Oven
Near Walworth, NY 14568
Chris
Job Details: 04/18/2023
Installed new bake element and checks ok
We serviced a
kitchenaid dishwasher
Near Rochester, NY 14612
Jose R
Job Details: 04/18/2023
Customer unit would not go into a cycle went ahead and turned off breaker and disconnected the main wire to the board and made sure there was no loose connector and did a soft reset and the unit is now running and working with in specs complete
We serviced a
kenmore oven
Near Pittsford, NY 14534
Cristian
Job Details: 04/18/2023
Board not not available customer will invest on a new unit
We serviced a
Whrilpool Dishwasher
Near Irondequoit, NY 14609
Tanner
Job Details: 04/18/2023
Complaint of unit leaking. Inspected drain pan and pan completely dry. Customer states unsure if leaking through door but water is found in front right of machine. Ran unit for several minutes and no moisture in drain pan still. Ran drain and all he water drain onto floor, uninstalled unit and drain line never connected. No where for me to connect drain. Romeo also not wired into power box on unit, connections resting on floor.this is electrical hazard. Customer to seek plumber and electrician.
We serviced a
Speed Queen washer
Near Rochester, NY 14624
JK
Job Details: 04/18/2023
Washer motor over heating and going into thermal protection causing washer to shut down, motor and belt kit will need to be replaced.
We serviced a
Kenmore Washer
Near West Henrietta, NY 14586
JK
Job Details: 04/18/2023
Washer will need wire harness,actuator and main pcb, dryer vent can not be cleaned due to to many 90?