We serviced a
Whirlpool Dryer
Near Rochester, NY 14625
Tanner
Job Details:
04/18/2023
Complaint of no operation. Found belt had broken. Cause is broken idler pulley. Replaced belt. Replaced idler pulley and 4 rollers. Vacuumed cabinet. Tested unit and unit tested good.
We serviced a
whirlpool Dryer
Near Webster, NY 14580
Chris
Job Details:
04/18/2023
Installed maintenance repair kit as previously recommended and unit checks ok
We serviced a
Whirlpool washer
Near Macedon, NY 14502
Derek
Job Details:
04/17/2023
Drum bearing is shot. Also has computer issues and not responding. Not worth fixing old duet by whirlpool
We serviced a
Kenmore Dryer
Near Fairport, NY 14450
Tina
Job Details:
04/17/2023
Complaint was that the drum was not spinning, belt had broken off drum. A new belt, wheels and idler pulley were installed and dryer is heating and drum is spinning without any further issue.
We serviced a
Samsung oven
Near Webster, NY 14580
Chris
Job Details:
04/17/2023
Recommend oven control and igniter
Estimate approx 330 plus tax would be due
No repair at this time
We serviced a
Whirlpool Washer
Near Rochester, NY 14611
Jose R
Job Details:
04/17/2023
Customer has a bad drain pump And will be exploring his option one either getting a new one or will follow back up with us if wanting to go along with the repair if wanting to go with repair would need pump complete
We serviced a
Samsung Dryer vent
Near West Henrietta, NY 14586
JK
Job Details:
04/17/2023
Completed dryer vent cleaning all is clear and venting good.
We serviced a
MAYTAG refrigerator
Near Rochester, NY 14618
Tina
Job Details:
04/17/2023
Tested the thermostats and they read good, took the back off and. Checked compressor and found a leak in the copper tubing.
We serviced a
MAYTAG washer
Near Ontario, NY 14519
Chris
Job Details:
04/17/2023
Installed new shocks, hub and lid lock
We serviced a
MAYTAG Dryer
Near Rochester, NY 14612
JK
Job Details:
04/17/2023
Igniter bad replaced ran and tested all is heating good, vacuumed inside dryer and completed vent cleaning all is clean and running good.
We serviced a
MAYTAG Dryer
Near Rochester, NY 14620
Tina
Job Details:
04/17/2023
Dryer was making loud squeaking noise, a new belt, pulley and wheels were installed and noise is gone
We serviced a
MAYTAG refrigerator
Near Rochester, NY 14610
Cristian
Job Details:
04/17/2023
Cleaned out drain plug unit is draining down now fine
We serviced a
Kenmore oven
Near Fairport, NY 14450
Tina
Job Details:
04/17/2023
Broil and bake do not work, Checked voltage to capacitor and it?s not receiving any from board so a new board is needed. Board is NLA and customer s going to be getting a new appliance
We serviced a
GE oven
Near Fairport, NY 14450
Tina
Job Details:
04/17/2023
Needs new bake element. Will be back Monday morning to replace
4/17replaced bake element and is working without issues
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14612
Cristian
Job Details:
04/17/2023
04/17/2023 08:43 am by Cristian Ayala
Icemaker good water fills fine temp is to high in the icemaker room see ice building up underneath the Ice-maker box will need to defrost and replace heater under warranty #242094804. Customer will call us if want to repair
We serviced a
Whirlpool washer
Near Hilton, NY 14468
JK
Job Details:
04/17/2023
Machine will need an inner and outer tub and non repairable.
We serviced a
kenmore washer
Near Rochester, NY 14612
Jose R
Job Details:
04/17/2023
Customer unit would not fill with water went ahead and did a soft reset and took out cold and hot water valve and cleaned them out unit working with In specs if issue happens again would recommend valve complete
We serviced a
kenmore washer
Near Rochester, NY 14609
Jose R
Job Details:
04/17/2023
When diagnosing unit could not replicate any noise went ahead and ran a overall diagnostic and everything checked out good also calibrated unit for customer ran a rinse and spin and unit working with in specs complete
We serviced a
Kenmore Dryer
Near Rochester, NY 14610
Cristian
Job Details:
04/17/2023
Bird was Stuck inside motor causing it not to spin I removed the bird now unit spin fine done
We serviced a
kenmore Washer
Near Rochester, NY 14609
Jose R
Job Details:
04/17/2023
Customer unit was not draining and was spitting a f21 error code and sud error code went ahead and cleaned out the filter and unit is draining properly and working with in specs complete
We serviced a
Samsung refrigerator
Near Rochester, NY 14606
JK
Job Details:
04/17/2023
Refrigerator will need defrost heater/bimetal and temp sensor customer will replace machine.
We serviced a
GE refrigerator
Near Fairport, NY 14450
Derek
Job Details:
04/17/2023
Replaced the evap fan on the ff side it was all frozen up and and the drain hole was clogged. I checked the heater and it seems to be working well.
We serviced a
Samsung dishwasher
Near Rochester, NY 14622
Cristian
Job Details:
04/17/2023
Replace case break tested unit everything working fine
We serviced a
frigidaire Refrgierator
Near Rochester, NY 14626
Cristian
Job Details:
04/17/2023
Replace fridge fan motor tested unit fridge working fine now
We serviced a
GE Refrigerator
Near Fairport, NY 14450
Chris
Job Details:
04/17/2023
Replaced start device on fridge and checks ok may take 24 hours to regulate to set temp
Also see notes on range
We serviced a
Samsung Microwave
Near Fairport, NY 14450
Chris
Job Details:
04/17/2023
New microwave will not fit on top I?ve built in oven combo
Replaced monitor interlock on old and is working
*** outlet on oven that microwave plugs in to has loose contracts / outlet may need to be replaced if microwave display goes out
We serviced a
MAYTAG washer
Near Rochester, NY 14625
Tina
Job Details:
04/14/2023
Replaced hoses, seal and baffle and put clamps on. Ran washer and showed customer it was not leaking anymore.
We serviced a
Kenmore Refrigerator
Near Irondequoit, NY 14609
Jose R
Job Details:
04/14/2023
Customer cooling comes from Freezer which was iced over not allowing the unit to properly drain went ahead and steamed out the drain hole made sure water was flowing properly and went to the back to clean out the hoses as well unit working with in specs complete
We serviced a
GE refrigerator
Near Rochester, NY 14610
Chris
Job Details:
04/14/2023
Icemaker mold was leaking, replaced icemaker assembly and checks ok
We serviced a
Maytag Washer
Near Spencerport, NY 14559
JK
Job Details:
04/14/2023
Ran washer through service mode no error codes, all is quiet and running good, shocks and springs all check good counterweight is tight and secure.
We serviced a
Samsung washer
Near Pittsford, NY 14534
Derek
Job Details:
04/14/2023
Christian and Derek to look at the washer again for intermittent no spin
We serviced a
Samsung Refrigerator
Near Rochester, NY 14626
Cristian
Job Details:
04/14/2023
Customer will need new condenser fan they will give us a call if want to fix
We serviced a
Whirlpool dryer
Near Webster, NY 14580
Jose R
Job Details:
04/14/2023
Customer unit would not heat up went ahead and replaced thermal fuse unit working with in specs complete
We serviced a
samsung Refrgierator
Near Rochester, NY 14610
Cristian
Job Details:
04/14/2023
Lots of water underneath veggie drawer causing water filter to freeze up .
Replace drain kit tested Ice-maker it?s working fine now . Wait 24 for icemaker to make ice
We serviced a
Frigidaire Dishwasher
Near Greece, NY 14612
JK
Job Details:
04/14/2023
Ran dishwasher through service mode all components check good no error codes, checked wire connections all are tight, all cycles selected are running as normal can find no faults with dishwasher.
We serviced a
GE dishwasher
Near Rochester, NY 14625
Jose R
Job Details:
04/14/2023
Customer rinse aid was filled with a bunch a black gunk causing the unit to let out a bunch a gunk during the cycle went ahead and cleaned it out and informed customer to monitor it has 90 days and if need to return would recommend rinse aid
We serviced a
Samsung Washer
Near Webster, NY 14580
Derek
Job Details:
04/14/2023
Replaced door bellow/gasket and dispenser assy
Ran cycle and observed no water leak
We serviced a
Samsung Dryer
Near Hilton, NY 14468
JK
Job Details:
04/14/2023
Replaced broken 4 prong power cord with new main power plug is wired wrong and will need an electrician to correct and call us if dryer doesn't work.
We serviced a
Amana refrigerator
Near Williamson, NY 14589
Chris
Job Details:
04/14/2023
Installed new control
May take up to 24hrs to regulate to set temperatures
We serviced a
Amana refrigerator
Near Rochester, NY 14613
Cristian
Job Details:
04/14/2023
Replace heater board under warranty
We serviced a
Frigidaire Microwave
Near Webster, NY 14580
Tina
Job Details:
04/14/2023
Microwave has no power, he led the fuse and TCO?s and everything is working, determined bad magnetron. Customer is going to get a new appliance
We serviced a
Whirlpool Refrgierator
Near East Rochester, NY 14445
Tina
Job Details:
04/14/2023
Ice maker not working, ordered parts and will return on Wednesday afternoon.
Did not look at washer it?s a stacked unit
4/14 installed new ice maker, instructed to throw first couple batches out and that it will take a bit for it to start producing ice.
We serviced a
Kenmore refrigerator
Near Fairport, NY 14450
Jose R
Job Details:
04/14/2023
Customer has a bad ice maker motor is running and the forks on ice maker are not moving customer does not want to go along with the repair complete
We serviced a
GE Dryer
Near Rochester, NY 14625
Chris
Job Details:
04/14/2023
Replaced gas valve assy and unit lights and holds flame much better
Customer has had floors refinished and stained still has a little fume smell from that but no gas leaks to be found on dryer
We serviced a
Samsung oven
Near Pittsford, NY 14534
Derek
Job Details:
04/14/2023
Replaced the lcd control pad cpu assy. I tested it and the functions seem to be working good..Complaint of no time/temp display. Power cycled unit and same result. LCD board has gone bad. Ordering new display board.
We serviced a
MAYTAG washer
Near Pittsford, NY 14534
Derek
Job Details:
04/14/2023
New door lock on order threw 2 door lock codes in diagnostic. Replaced the door switch and tested and it?s working fine.
We serviced a
Samsung Stove
Near Fairport, NY 14450
Tina
Job Details:
04/14/2023
Opened up stove and found mice poop all over advised customer to get new range as it appears they live in it.
We serviced a
Kenmore washer
Near Irondequoit, NY 14622
Jose R
Job Details:
04/14/2023
When customers unit is going into a spin mode unit has a wobble and is running out of specs inform customer that he would need a gear case and agitator base
We serviced a
GE refrigerator
Near Victor, NY 14564
Tina
Job Details:
04/14/2023
Ice maker appears to be making very large cubs and the rake was not pushing them out so when the ice marker put more water in to make more it was just running out over the top and into the freezer.
I adjusted the size of the ice cubes to see if that works if not we will order another ice maker for the customer.
We serviced a
Whirlpool washer
Near Irondequoit, NY 14622
Cristian
Job Details:
04/14/2023
Replace vent line and did vent clean for washer replace dogs and tested unit all good
We serviced a
GE dishwasher
Near Webster, NY 14519
Chris
Job Details:
04/14/2023
Unable to locate issue with dishwasher draws approx 7 amps max when heater and pump is running
Possible faulty gfci/arch fault breaker , most manufacturers recommend having them on a normal breaker may need too change breaker
Unable to locate part for refrigerator
Needs ice maker
Will call with estimate
We serviced a
Maytag Washer
Near Rochester, NY 14616
JK
Job Details:
04/14/2023
Washer will need main tub seal kit and part is NLA.
We serviced a
GE refrigerator
Near Pittsford, NY 14534
JK
Job Details:
04/13/2023
FF Evap fan bad replaced along with software update ran and tested all and all is cooling and running good.
We serviced a
Whirlpool washer
Near Rochester, NY 14612
Jose R
Job Details:
04/13/2023
Customer stated that her unit would not go into a spin mode went ahead and ran a diagnostic mode and everything passed everything underneath looked with in specs went ahead and calibrated the unit and inform customer on load size and to monitor the unit but everything is working fine while on site complete
We serviced a
MAYTAG washer
Near Rochester, NY 14626
JK
Job Details:
04/13/2023
Ran machine through numerous service mode cycles and no fault codes stored and all is checking good, no leaks on gearcase, belt is all good.
We serviced a
Whirlpool refrigerator
Near Webster, NY 14580
Chris
Job Details:
04/13/2023
Installed new ice and water actuator pads and now operating properly
We serviced a
Bosch Dryer
Near Webster, NY 14580
Tina
Job Details:
04/13/2023
Thermal fuse was blown, restarted it and ordered a new one to replace.
4/13 replaced thermostat and ran dryer. Heating without issues
We serviced a
Frigidaire oven
Near Canandaigua, NY 14424
Derek
Job Details:
04/13/2023
Replaced the bake igniter it wasn?t igniting the oven and the gas wasn?t turning on.
We serviced a
Samsung Refrigerator
Near Williamson, NY 14589
Chris
Job Details:
04/13/2023
Cleared drains and installed upgraded defrost drain/heater kit and appears ok
If issue returns may need ff cover and sensor
But all checks ok
We serviced a
Kenmore washer
Near Rochester, NY 14609
Jose R
Job Details:
04/13/2023
Customer agitator was not properly spinning when diagnosing the unit seen that he had bad agitator dogs went ahead and replaced the dogs unit working with in specs complete
We serviced a
Kenmore Washer
Near Victor, NY 14564
Derek
Job Details:
04/13/2023
Needs a new shifter and gear for the washer. Check for $200.00 still owes 88.05 all paid c/k # 4028
We serviced a
GE washer
Near Rochester, NY 14609
Cristian
Job Details:
04/13/2023
Lots of water was underneath the motor cover this was cause by a bad drum seal so will need drum seal motor and shifter .
We serviced a
amana Washer
Near Palmyra, NY 14522
Derek
Job Details:
04/13/2023
The washer drained out fine for me the Loud noise was the not for the main drive pulley was loose and the main drive gear teeth were stripped out. I installed a new kit and tested it?s much quieter now, and is working fine.
We serviced a
Samsung washer
Near Rochester, NY 14620
Cristian
Job Details:
04/13/2023
Washer will will need a new drum they will get a new unit
Dryer did a vent and dryer clean all good to go
We serviced a
Whirlpool Dryer
Near Rochester, NY 14626
Cristian
Job Details:
04/13/2023
Replace heating element tested unit everything is working fine
We serviced a
samsung Dryer vent
Near Fairport, NY 14450
JK
Job Details:
04/13/2023
Did vent cleaning due to AF code coming up all is clean ran dryer and no AF code returned if it returns then will need part.
We serviced a
GE Dryer
Near Honeoye Falls, NY 14472
Derek
Job Details:
04/13/2023
The dryer vent is all cleaned out .
All the wear and tear items on their dryer are worn and torn. It needs a new front bearing for the front of the drum. It needs the Teflon glides for it. The rear bearing is worn and doing most of the squeaking. The belt is fraying and coming apart. The belt pulley is worn and needs replacing. Roughly $500 to repair on an older ge unti.
We serviced a
GE Washer
Near Fairport, NY 14450
JK
Job Details:
04/13/2023
Installed new motor and washer was still not working. Tested every component and deemed a faulty wire harness. Washer unrepairable due to harness being unavailable
We serviced a
MAYTAG washer
Near Rush, NY 14543
Jose R
Job Details:
04/13/2023
When running the unit did a overall diagnostic where it passed on every mechanical component did a recalibration and educated customer on load size unit working with in specs
We serviced a
Frigidaire Microwave
Near Rochester, NY 14624
Jose R
Job Details:
04/13/2023
Customer has a bad mgt and a burnt out wire causing the unit to go into sparks when running customer will be exploring his options on getting a new one
We serviced a
Whirlpool washer
Near Fairport, NY 14450
Tina
Job Details:
04/13/2023
Board is bad. Customer is declining repair due to cost of board
We serviced a
Whirlpool Dishwasher
Near Rochester, NY 14618
Cristian
Job Details:
04/13/2023
Customer will need to contact a electrician not getting 120 ac
Will recommend new wire from breaker to unit
We serviced a
Whirlpool dryer
Near Fairport, NY 14450
Chris
Job Details:
04/13/2023
Replaced door catch on Kenmore dryer
Model # 1107192311
Serial # m4050104
Left vm with estimate
We serviced a
MAYTAG refrigerator
Near Webster, NY 14580
Chris
Job Details:
04/13/2023
Cleared ice from defrost drain and installed upgraded drain kit
We serviced a
kenmore washer
Near Pittsford, NY 14534
Tina
Job Details:
04/13/2023
Complaint was black marks being left on cloths, took dryer apart and belt was shredding and wheels were very work down. Replaced wheels, belt and idler pulley.
We serviced a
Kitchen aid oven
Near Webster, NY 14580
Chris
Job Details:
04/13/2023
Pulled wall oven and replaced hidden bake element appears to be holding temp and operating properly
We serviced a
Whirlpool dryer
Near Penfield, NY 14526
Chris
Job Details:
04/13/2023
3 inner filter grill screws were loose and backed out , tightened and seems secure. if issue returns needs new lint filter duct and grill and would be approx 160.00 plus tax due
Customer also said unit sometimes takes multiple cycles to dry - has 2nd floor/roof exit unable to check , may need cleaning by a vent cleaning company
We serviced a
Maytag Dishwasher
Near Rochester, NY 14625
Cristian
Job Details:
04/12/2023
Cleaned out spray arms they were really bad this could cause not splashing on the dispenser wall to dissolve the soap also customer education on the hot water
Circulation motor is not available
We serviced a
LG washer
Near Rochester, NY 14624
JK
Job Details:
04/12/2023
Reattached customer purchased door boot and reassembled washer ran and tested all is working good and is leak free.
We serviced a
Kitchen aid dishwasher
Near Pittsford, NY 14534
Derek
Job Details:
04/12/2023
Replaced the lower rack wheels. For the upgraded ones.
We serviced a
GE Washer
Near Rochester, NY 14621
Jose R
Job Details:
04/12/2023
Customer unit needed a soft ware update also ran every mechanical component on the ge tool everything passed and working with in specs also gave her a customer education on the load size as well
We serviced a
kenmore Dryer
Near Webster, NY 14580
JK
Job Details:
04/12/2023
Installed new roller kit vacuumed inside all is clean and running good.
We serviced a
samsung dryer
Near Rochester, NY 14612
JK
Job Details:
04/12/2023
Heating element bad replaced all is heating good, idler and wheel bad replaced as desamkit all is quiet and running good.
We serviced a
Kenmore refrigerator
Near Fairport, NY 14450
Chris
Job Details:
04/12/2023
Recommend control if problem returns approx 300 plus tax would be due
No repair at this time
We serviced a
LG Refrigerator
Near Rochester, NY 14624
JK
Job Details:
04/12/2023
Ran through icemaker service mode all is working good can find no faults.
We serviced a
Whirlpool dryer
Near Rochester, NY 14625
Chris
Job Details:
04/12/2023
Range seems ok , dryer needs valve / burner assy , leaks gas when lighting and doesn?t burn properly
No repair at this time approx 360.00 would be due
Range appears ok unable to locate any gas leak with electronic detectors
We serviced a
maytag dryer
Near Victor, NY 14564
Tina
Job Details:
04/12/2023
Dryer needs a new timer and going to install a maintenance kit at the same time. ordering part and will be back 4/12
4/12 replaced the timer, wheelies, belt and idler pulley and everything is running good.
We serviced a
MAYTAG washer
Near Rochester, NY 14618
Tina
Job Details:
04/12/2023
Put in diagnostic mode everything worked, used shop vac to clean out pump. Washer is working without issues. Also leveled washer
We serviced a
Kenmore refrigerator
Near Rochester, NY 14615
Cristian
Job Details:
04/12/2023
Tested heater good tested sensor good seal good not sure why there was so much condensation inside freezer but there was some small ice blocking entrance to the fridge if customer calls back will recommend
Temp sensor
We serviced a
Whirlpool refrigerator
Near Victor, NY 14564
Tina
Job Details:
04/12/2023
Refrigerator was warm, amped clamped during forced defrost and measured 0 amps. Measured resistance of element and it tested good. Evaporator was covered in ice, control board not properly regulating defrost. Due to warmer temps can?t prove bi metal. Changed bi metal, changed jazz board and defrosted evaporator, unable to test defrost circuit customer is going to continue to monitor
We serviced a
kenmore Dryer
Near Penfield, NY 14526
Cristian
Job Details:
04/12/2023
Replace belt tested unit spins fine
We serviced a
GE Dishwasher
Near Pittsford, NY 14534
Tanner
Job Details:
04/12/2023
Ran drain/fill test and pressure sensor remains at 42.77 Hz regardless of water level. Pressure sensor stuck in position causing unit to error. Replaced sensor. Tested unit and unit tested good.
We serviced a
Whirlpool refrigerator
Near Webster, NY 14580
Chris
Job Details:
04/12/2023
Cleared frozen defrost drain and installed drain heat probe
We serviced a
speedqueen washer
Near Rochester, NY 14618
Cristian
Job Details:
04/12/2023
spoke with manufacture Would need upper control board replaced that control board and unit is working with In specs no error codes complete
We serviced a
GE Dishwasher
Near Ontario, NY 14519
Chris
Job Details:
04/12/2023
Drain hose has kink and possibly some debris in drain pump , unit is now working
If problem returns recommending new drain pump
We serviced a
MAYTAG dishwasher
Near Pittsford, NY 14534
Cristian
Job Details:
04/12/2023
Replace stoppers and re instal unit
We serviced a
Whirlpool Refrigerator
Near West Henrietta, NY 14586
Tanner
Job Details:
04/12/2023
Complaint of warm temps. Measured 61 degrees in FF and 61 degrees in FZ. Removed Evap. Cover and zero frost pattern on evaporator. Compressor is running. Unit has leaked refrigerant and requires a sealed system repair. Evap. Fan also loud likely due to long run times due to failed cooling system. Customer reaching manufacturer for assistance.
We serviced a
Kenmore Washer
Near Rochester, NY 14615
Jose R
Job Details:
04/12/2023
Customer has a bad gear case which he will be exploring his option on getting a new unit
We serviced a
Frigidaire Dishwasher
Near Greece, NY 14612
JK
Job Details:
04/12/2023
Ran dishwasher through service mode and no error codes, checked door switch and main power all is operating good, all components check good, Can find no fault with dishwasher.
We serviced a
MAYTAG washer
Near Victor, NY 14564
Derek
Job Details:
04/12/2023
Drum is slipping under a load. It?s an old Maytag and a lot of the parts are no longer available. Customer is going to live with it in the meantime and start looking at new ones.