We serviced a
Whirlpool Dishwasher
Near Fairport, New York 14450
Jose R
Job Details:
09/17/2024
Cx paid for everything would need to come back and install wash arm
We serviced a
GE RANGE
Near Fairport, New York 14450
Cristian
Job Details:
09/17/2024
09/17/2024 02:36 pm by Cristian Ayala
Stove - replace control board and temp sensor will have to come back and replace touch pad
Washer - replace hose with 2 clamps no leaks
We serviced a
Dishwasher Bosch
Near Penfield, New York 14526
Tina
Job Details:
09/17/2024
installed circulation pump and then ran an express wash to make sure the error code didn?t come up due to it not showing till the end of the cycle. express wash finished without issues and without error code.
We serviced a
Whirlpool Dryer
Near Fairport, New York 14450
Tina
Job Details:
09/17/2024
Dryer will run for about 10 min then throw a E61 error code. I took apart and tested element and it had shorted and the reading on the thermistor was was way off so both those parts were needed.
Customer bought dryer used for $300 and decided to decline repair due to it being 12 years old and the fix cost as much as they paid.
We serviced a
Whirlpool Refrigerator
Near Spencerport, New York 14559
JK
Job Details:
09/17/2024
Refrigerator has no frost pattern with everything running, unit will need new sealed system and not economical to repair.
We serviced a
Frigidaire Dishwasher
Near Irondequoit, New York 14622
Jose R
Job Details:
09/17/2024
Cx complaint was that the unit would not start when diagnosing unit and on site everything was operating and working with in specs ran multiple cycles inform cx if happens again would recommend display
We serviced a
samsung refrigerator
Near Rochester, New York 14623
JK
Job Details:
09/17/2024
Water filter housing not shutting off when filter is removed and will need to be replaced.
09-17-24: Replaced water filter housing ran and tested all and all is leak free and running good, when removing water filter all shuts off normal.
We serviced a
Frigidaire Refrigerator
Near Webster, New York 14580
Tina
Job Details:
09/17/2024
ice bucket assy dropped off
We serviced a
Frigtidaire Refrigerator
Near Webster, New York 14580
Chris
Job Details:
09/17/2024
Unit in stand by mode at time of arrival
Reset control and started cooling
- recommend customer contact extended warranty company if problem returns
We serviced a
Samsung Refrigerator
Near Webster, New York 14580
Chris
Job Details:
09/17/2024
Replaced evap cover assembly and updated drain kit - unit appears ok , recommend customer leave unit unplugged untill water tank/ filter fully defrosts
We serviced a
Whirlpool Dryer
Near Pittsford, New York 14534
JK
Job Details:
09/17/2024
Dryer belt broken changed as full kit ran and tested all and all is running, vacuumed inside all is clean. Dryer vent is free and clean no need to clean at this time.
We serviced a
Frigidaire Dishwasher
Near Penfield, New York 14526
Chris
Job Details:
09/16/2024
Water was splashing out of right side of door - installed splash kit and was unable to get unit to leak farther-
Hinges and inner door panel may have slight warp and would recommend replacing if customer has more issues
We serviced a
frigidaire refrigerator
Near Ontario, New York 14519
Chris
Job Details:
09/16/2024
Replaced icemaker splash upgrade kit - verified fill and checks ok
We serviced a
whirlpool dryer
Near Rochester, New York 14626
Cristian
Job Details:
09/16/2024
Replace maintenance kit for customer tested unit working normal now
We serviced a
Frigidaire refrigerator
Near Rochester, New York 14612
Jose R
Job Details:
09/16/2024
Replaced defrost thermostat now unit is operating with in specs complete
We serviced a
whirlpool oven
Near Rochester, New York 14624
JK
Job Details:
09/16/2024
Main control bake relay bad and sticking on causing oven to over heat, will need main board.
We serviced a
Frigidaire Refrigerator
Near Rochester, New York 14622
Cristian
Job Details:
09/16/2024
Replace Icemaker and fill tube tests unit working normal now
We serviced a
bosch dishwasher
Near Pittsford, New York 14534
Jose D
Job Details:
09/16/2024
Customer stated that the dishwasher will stop after 15 minutes, and the sanitize led light will blink, which usually indicate in adequate water temperature, or a blockage somewhere. I informed the customer to run the hot water before using the dishwasher to ensure it's initially getting hot water. The drain hose connecting to the garbage disposal had some debris and items that were restricting the draining process. Cleaned and removed all debri. Informed the customer to call back if the issue happens again.
We serviced a
speedqueen dryer
Near Fairport, New York 14450
Jose R
Job Details:
09/16/2024
Replaced timer and wire harness now unit is operating with in specs complete
We serviced a
Bosch Washer
Near Webster, New York 14580
Chris
Job Details:
09/16/2024
Replaced drain pump assembly and verified proper drain
We serviced a
frigidaire oven
Near Rush, New York 14543
Derek
Job Details:
09/16/2024
It needs a new spark module and harness. To fix the oven it?s going to be around $400.00 to fix its an old oven and some of the parts are obsolete. It?s a gas oven and there?s no electric outlet for 220 voltage.an electrician would need to be hired to have 220 run to the kitchen to run an electric oven,
We serviced a
Whirlpool dryer
Near Ontario, New York 14519
Chris
Job Details:
09/16/2024
Needs keypad / console but part is NLA so we are unable to repair
We serviced a
LG Dryer
Near Penfield, New York 14526
Derek
Job Details:
09/16/2024
Lint packed into blower fan. Restricting the air flow triggered the hi temp thermostat. Needs the 2 rear drum rollers. Needs a new igniter not glowing to ignite gas. It also tests out of spec.
We serviced a
Frigidaire Dishwasher
Near Webster, New York 14580
Chris
Job Details:
09/16/2024
Has faulty wash motor no repair at this time
Approx 300.00 plus tax would be due on return of part was to be ordered
We serviced a
Bosch Oven
Near Pittsford, New York 14534
Derek
Job Details:
09/16/2024
There is powering coming into the control board but the unti isn?t powering on. It needs a new front control panel. Hmc54151uc/03 Control panel and fuse going to be around $650 to fix going to talk to the wife.
We serviced a
frigidaire refrigerator
Near Rochester, New York 14612
JK
Job Details:
09/16/2024
Refrigerator has a sealed system issue and will need to be replaced, no cooling on evaporator.
We serviced a
kitchen aid dishwasher
Near Fairport, New York 14450
Tina
Job Details:
09/16/2024
Part broke off dispenser so a new one was installed and working.
We serviced a
kitchen aid dishwasher
Near Rochester, New York 14626
Cristian
Job Details:
09/16/2024
I didn?t get no leaks but if customer calls back will recommend door seal
We serviced a
Kenmore Dryer
Near Fairport, New York 14450
Tina
Job Details:
09/16/2024
Customer stated there was black pieces in lint trap and a few piece on cloths once they were dried. I took dryer apart and felt is good, wheels were old so I installed a maintenance kit and took back of dryer off to clean of blower wheel and the housing. Let customer know it most likely came from washer which is about 12 years old. She is going to clean washer to see if it helps if not she is going to get a new one.
12? long vent cleaning done
We serviced a
Maytag Dyrer
Near Pittsford, New York 14534
Jose R
Job Details:
09/16/2024
Cz unit would not go into a spin cycle when diagnosing unit noticed that the switch on the motor was bad went ahead and got it to turn on and off if it happens again would need motor
We serviced a
MAytag Dryer
Near Brockport, New York 14420
JK
Job Details:
09/16/2024
Will need main PCB motor relay on board is bad.
We serviced a
frigidaire Stove
Near Webster, New York 14580
Chris
Job Details:
09/13/2024
Was able to get door to unlock- lock motor is very weak and will need to be replaced if problem persists- no farther repair at this time
We serviced a
GE Dishwasher
Near Penfield, New York 14526
Jose D
Job Details:
09/13/2024
The dishwasher was leaning forward on site. I repositioned and leveled the dishwasher. Ran and tested, everything is working properly now.
We serviced a
Bosch Dishwasher
Near Fairport, New York 14450
Cristian
Job Details:
09/13/2024
Replace water valve tested unit working normal now
We serviced a
kenmore stove
Near Penfield, New York 14526
Tina
Job Details:
09/13/2024
Bake was taking a long time to heat and igniter was only pulling 2.5 AMPS. I installed a new igniter and it?s pulling ver 3 amps now and is heating without issues.
We serviced a
Kitchenaid Freezer
Near Pittsford, New York 14534
Derek
Job Details:
09/13/2024
Needs a new door gasket. I replaced the door gasket it was all cracked and not sealing. There was frost all over the food. I cleaned up most all the ice when I put it back together. Door looks to be sealing good now. Thank
We serviced a
LG Refrigerator
Near Ontario, New York 14519
Chris
Job Details:
09/13/2024
Unit appears to have sealed system issue - recommend factory service
We serviced a
Maytag Refrigerator
Near Pittsford, New York 14534
Derek
Job Details:
09/13/2024
I ran and tested the ice maker it is not leaking at all. I took the door off and the bottom drawer. I noticed the drain hole was frozen over. I used my steamer to defrost the drain hole, and I cleaned out the hair slime and grime out of the drain tube. When the fridge defrosts it wasn?t draining and the water was leaking down the front and to the bottom of the freezer. I cleaned out all the ice in the bottom as well.
We serviced a
Whirlpool Dishwasher
Near Pittsford, New York 14534
Tina
Job Details:
09/13/2024
customer said that after she had unloaded dishwasher while later she notice a smell coming from it and when she opened it she went to take the lower rack out and burned her hand bet it was so hot. she noticed the lower spray arm had come apart and the bottom metal part was sitting on the heating element. a lower spray arm and element are needed but due to appliance being 15 years old customer is just going to get a new one.
We serviced a
Maytag Dishwasher
Near Sodus, New York 14551
Chris
Job Details:
09/13/2024
Needs new wash pump and motor - but part is NLA and we are unable to repair
We serviced a
Whirlpool Dishwasher
Near Penfield, New York 14526
Jose D
Job Details:
09/13/2024
Noticed on site that there was water in the water sensor tray. I removed the water and dried all components. I leveled the dishwasher so that the water isn't favoring the front of the door. I ran a wash cycle and did not see any signs of a water leak. The customer also wanted the dryer vent cleaned. The vent is now cleared of any lint build up.
We serviced a
ge refrigerator
Near Pittsford, New York 14534
Cristian
Job Details:
09/13/2024
Customer Going to think about the repair on the fridge if noise happens again
We serviced a
Frigidaire Microwave
Near Webster, New York 14580
Chris
Job Details:
09/13/2024
Replaced interlock assemblies and unit appears to be operational
We serviced a
lg dryer
Near Fairport, New York 14450
Jose D
Job Details:
09/13/2024
The dryer is not getting the correct 240 voltage. Informed the customer that they will need to call an electrician.
We serviced a
Frigidaire Refrigerator
Near Hilton, New York 14468
Cristian
Job Details:
09/13/2024
Replace icemaker, fill cover and freezer lightbulb tested unit. Everything?s working normal no leaks.
We serviced a
Samsung Washer
Near Honeoye Falls, New York 14472
Derek
Job Details:
09/13/2024
Needs mems sensor and the wiring harness. Not worth fixing.
We serviced a
Whirlpool Oven
Near Rochester, New York 14626
JK
Job Details:
09/13/2024
Ran oven up to 350? tested temps sensor at 350 ohms at 1650 ran oven up to 425 on reading was 1843 ran oven up to 450 ohms reading was 1865 all is testing good igniter is at 3.2 amps and igniting the gas normal, all is checking good. Temps at all setting ar +-15? high and low before recycling.
We serviced a
Smausng Dryer
Near Greece, New York 14612
Jose R
Job Details:
09/13/2024
Educated cx to get in contact with an electrician to make sure that the breaker and the outlet is fine cx is still under the one year warranty and will recommend to get in contact with Samsung complete
We serviced a
maytag dishwasher
Near Pittsford, New York 14534
JK
Job Details:
09/13/2024
Ran dishwasher through multiple fill, run and drain cycles and can find no leaks in filling or draining only leak is door seal leak on Right side will need new door seal to correct issue.
09-13-24: Replaced door seal ran and tested for leaks all is leak free and running good.
We serviced a
whirlpool dryer
Near Hilton, New York 14468
Jose R
Job Details:
09/13/2024
Cx unit was making a squeaking noise went ahead and replaced maintenance kit now unit is operating with in specs complete
We serviced a
Samsung Washer
Near Rochester, New York 14623
JK
Job Details:
09/13/2024
Basket bearings bad and not cost affective to repair.
We serviced a
GE Washer
Near Penfield, New York 14526
Tina
Job Details:
09/13/2024
Speed sensor isn?t reading in smart HQ so a new one is needed also going to do a vent cleaning when I return
installed speed sensor and washer is now working without any issues
We serviced a
Kenmore dryer
Near Penfield, New York 14526
Tina
Job Details:
09/13/2024
drain pump was not working and would just hum when trying to drain. a new one was installed and washer is draining without issues.
We serviced a
Samsung washer -
Near Pittsford, New York 14534
Derek
Job Details:
09/13/2024
Needs new upgraded shocks.not going to fix going to look at new machines.
We serviced a
Samsung Oven
Near Webster, New York 14580
Chris
Job Details:
09/13/2024
Replaced oven bake igniter and verified proper operation
We serviced a
Speedqueen Washer
Near Pittsford, New York 14534
Tina
Job Details:
09/13/2024
water is leaking into deli drawer and freezing so i took evap cover off and made sure the drain was u clogged and installed a new drain kit. a new evaporator cover assembly was also installed.
customer stated that sometimes things in the freezer seem soft but it?s working right now and everything is frozen solid.
customer called samsung about ice maker and they are sending someone out because it?s covered under the extended ice maker warranty
We serviced a
Maytag Dryer
Near Farmington, New York 14425
Derek
Job Details:
09/13/2024
Part is nla he?s already got one coming from Amazon he has it on order and I?m going to head over Friday pm to install. Installed tested and it works good.
We serviced a
KEnmore Dryer
Near Fairport, New York 14450
Tina
Job Details:
09/12/2024
Dryer would run for a few min then it would stop heating. Customer had changed high limit himself but it was still doing it. First ting I did was unhook venting and ran dryer, the element was Turing on and cycling but it was going on and off everything 45seconds or so which is not common. The temp was around 143? while this was happening. I tested all components and everything tested good. But I changed out he cut out kit and installed a maintenance kit then did a vent cleaning and it was very clogged which could be a main cause of the issue. After vent cleaning I ran dryer for about 10min to make sure it was staying hot and it was.
We serviced a
LG Washer
Near Ontario, New York 14519
Chris
Job Details:
09/12/2024
Appears basket / vet outter tub is failing needs new tub and basket and parts are NLA
Unit is stacked in closet area
Dishwasher has intermittent IE error would recommend starting with case / flow meter
Estimate approx 185.00 plus tax due on return - being intermittent issue may end up needs additional parts and labor
We serviced a
samsung dishwasher
Near Farmington, New York 14425
Derek
Job Details:
09/12/2024
I reset the computer and the touch pad user interface came right back on. It seems to be working good now.
We serviced a
samsung dishwasher
Near Spencerport, New York 14559
JK
Job Details:
09/12/2024
Drain pump frozen and will need to be replaced.
We serviced a
LG Refrigerator
Near Webster, New York 14580
Tina
Job Details:
09/12/2024
installed new front dispenser and control and everything is working without issues.
We serviced a
Frigidaire Refrigertaor
Near Rochester, New York 14622
Cristian
Job Details:
09/12/2024
Would recommend Icemaker and fill tube
We serviced a
Whirlpool Dryer
Near Pittsford, New York 14534
Jose D
Job Details:
09/12/2024
No power onsite. I tested the 240v outlet and it's not giving me the correct voltage, just giving me random numbers. I reset the breaker and still got the same results. Advised the customer that they will need to call and electrician.
We serviced a
whirlpool refridgerator
Near Webster, New York 14580
Tina
Job Details:
09/12/2024
customers i e maker was broken and they had ordered their own so i installed it and it went into harvests and working without issues
We serviced a
samsung Refridgerator
Near Rochester, New York 14609
Cristian
Job Details:
09/12/2024
Replace freezer fan motor assembly tested unit fan is running normal now wait 24 hours for proper cooling in the fridge.
We serviced a
Samsung Washer
Near Rochester, New York 14624
JK
Job Details:
09/12/2024
Will need gearcase and Acuator customer will contact samsung.
We serviced a
kitchen aid electric range
Near Rochester, New York 14612
Jose R
Job Details:
09/12/2024
Installed both boards, unit now operating to specs. Touchpad error code turned out to also need main control board as there was rodent infestation noticed on main board.
We serviced a
Samsung Oven
Near Rochester, New York 14609
Cristian
Job Details:
09/12/2024
Replace igniter tested unit working in normal
We serviced a
Maytag Oven
Near Fairport, New York 14450
Cristian
Job Details:
09/12/2024
Replace upper and lower igniter tested unit working normal
We serviced a
Whirlpool Washer
Near Canandaigua, New York 14424
Derek
Job Details:
09/12/2024
Need water valve doing the same thing as last time it?s over flowing the dispensers on the top of the washer. Replaced the water valve and it?s working good now.
We serviced a
samsung microwave
Near Pittsford, New York 14534
Derek
Job Details:
09/12/2024
Unit has an se error code according to Samsung it?s a stuck key or the control panel is not communicating with the main control board.
We serviced a
Whirlpool Oven
Near Rochester, New York 14626
JK
Job Details:
09/12/2024
Bake igniter bad replaced ran and tested all is working good.
We serviced a
frigidaire refrigerator
Near Rush, New York 14543
Jose R
Job Details:
09/12/2024
Replaced control panel and defrost thermostat and unit is now operating with in specs complete
We serviced a
frigidaire refrigerator
Near Webster, New York 14580
Tina
Job Details:
09/12/2024
Plastic part inside ice bucket broke so a new ice bucket is being ordered and will be dropped off on Tuesday for customer to install
We serviced a
maytag washer
Near Webster, New York 14580
Cristian
Job Details:
09/12/2024
Replace control board and did a software update. Everything's working normal.
We serviced a
lg refrigerator
Near Irondequoit, New York 14609
Chris
Job Details:
09/12/2024
Replaced evap fan motor assy on refrigerator and unit tests ok
Also replaced complete spark ignition setup on range - tests ok as well
We serviced a
Frig Refrigerator
Near Ontario, New York 14519
Chris
Job Details:
09/12/2024
Cleared ice build up in ice maker fill funnel - replaced updated water supply parts along with latest main pcb software- unit may take up to 24 hours to start proper ice production
We serviced a
Maytag Washer
Near Spencerport, New York 14559
JK
Job Details:
09/12/2024
Hub bad and will need to be replaced, Replaced hub ran calibration mode and service mode all is running good.
We serviced a
maytag dryer
Near Webster, New York 14580
Tina
Job Details:
09/12/2024
Dryer made a squeaking noise while running so a maintenance kit was installed and the dryer was vacuumed out. Dryer is running without issues
We serviced a
samsung refridgerator
Near Penfield, New York 14526
Cristian
Job Details:
09/10/2024
Would try inverboard #DA41-00614F part is not available
We serviced a
kENMORE Refrigerator
Near Fairport, New York 14450
Tina
Job Details:
09/10/2024
Both sides of fridge are warm even though compressor is running. I took evap cover off and there is no frost pattern which indicates fridge is out of refrigerant. Customer is going to need a new fridge.
Picture attached of evaporator
We serviced a
LG Washer
Near Rochester, New York 14624
JK
Job Details:
09/10/2024
Tub support broken and allowing bottom weight to hit front of machine front tub and weight will need to be replaced not cost affective to repair.
We serviced a
Whirlpool Washer
Near Fairport, New York 14450
Derek
Job Details:
09/10/2024
I removed the lid and front panel to access the filter. I vacuumed all the water out. I roof the filter out of the pump and only found a screw In there. I removed the hoses from the basket and pump and checked them for the missing pad. None found. U used my shop vac to remove any possible onjects from all the hoses and the tub. It?s draining fine and working fine.
We serviced a
samsung refridgerator
Near Webster, New York 14580
Chris
Job Details:
09/10/2024
Replaced evap cover assembly and freezer tube unit now passes test mode and appears to be operating properly- may take several hours to get back down to temp
We serviced a
KEnmore Dryer
Near Churchville, New York 14428
Chris
Job Details:
09/10/2024
Replaced timer and verified heat - unit tests ok
We serviced a
Bosch Dishwasher
Near Penfield, New York 14526
Tina
Job Details:
09/10/2024
Diverter installed and there is no more leak
We serviced a
whirlpool dishwasher
Near Fairport, New York 14450
Derek
Job Details:
09/10/2024
I installed the door gasket the customer had supplied. I ran the dishwasher and it?s not leaking. The old door gasket was in real rough shape.
We serviced a
Whirlpool Refrigerator
Near Farmington, New York 14425
Derek
Job Details:
09/10/2024
The arm for the fill lever on the ice maker wasn?t in the little hole properly so it was in the off position even thought the arm was down in the on position. I ran test mode after I fixed the arm and the ice maker ran all tests. They need to wait 24-48 hrs for the ice. The dishwasher had a screw wedged in the drain pump. After I found that it still wasn?t draining. I found the plug for the garage disposal was still in place so I knocked it out and it?s draining perfectly now.
We serviced a
hotpoint Oven
Near Rochester, New York 14624
JK
Job Details:
09/10/2024
Bake igniter bad will need to be replaced, replaced rannand tested all and all is working good.
We serviced a
SAMSUNG FREEZER
Near Webster, New York 14580
Chris
Job Details:
09/10/2024
Freezer was approx 25-30* and ff section was approx 45-50* at time of arrival. Found plugged ff defrost drain - cleared and advised customer if warm temps persist it appears to be a sealed system issue and we are unable to repair farther
We serviced a
Maytag Washer
Near Rochester, New York 14626
Jose R
Job Details:
09/10/2024
Cx would need control panel and main hairs which are showing that they are unavailable if cx order the part can come back to charge labor to put it in complete
We serviced a
KEnmore Dryer
Near Fairport, New York 14450
Tina
Job Details:
09/10/2024
Dryer belt broke so a maintenance kit was installed and I took apart the whole dryer and cleaned it out while I was there and did a vent cleaning.
We serviced a
Whirlpool Microwave
Near Webster, New York 14580
Chris
Job Details:
09/10/2024
Replaced failed oven igniter on range and unit tests ok
Microwave needs mag and diode
Estimate approx 215.00 plus tax would be due on return- no repair at this time
We serviced a
maytag Washer
Near Hilton, New York 14468
Cristian
Job Details:
09/10/2024
Washer is gonna need a new gear case customer is going to get a new washer dishwasher I installed the door spring assembly
We serviced a
Frigidaire Refrigerataor
Near Ontario, New York 14519
Chris
Job Details:
09/10/2024
Needs main PCB update and new icemaker kit
Estimate approx 560.00 including tax would be due on return if repaired- left ice maker off and advised customer to call if ordered
We serviced a
Lg Refrigerator
Near Canandaigua, New York 14424
Derek
Job Details:
09/10/2024
Needs evap fan motor. The bearing is worn out and it was making bad noises.
We serviced a
KEnmore dryer
Near Rochester, New York 14624
JK
Job Details:
09/10/2024
Dryer belt broken replaced as a kit ran and tested all and all is running good and quiet, vacuumed inside all is clean.
We serviced a
Kitchenaid Stove
Near Webster, New York 14580
Chris
Job Details:
09/09/2024
Front left burner valve is sticking recommend replacing front left burner valve and knobs are cracked also
Estimate approx 225.00 plus tax would be due on return knob set would be an additional 70.00
No repair at this time , customer to call if ordered
We serviced a
KEnmore Dryer
Near Rochester, New York 14623
Tina
Job Details:
09/09/2024
dryer heat was running low and also customer said it would get super hot and shut off. i tested coils and they tested way higher than they should be so a new set was installed and dryer is running fine.
also let customer know his motor is making noises when running and is super loud when it starts up but he only wanted coils done today.