We serviced a
Frigidaire Upright Freezer
Near Penfield, NY 14526
Chris
Job Details: 04/12/2023
Found evap fan frozen , got unit working but issue may come back Recommending replacing kit per service bulletin Est approx 225-275 plus tax due depending on amount off defrosting needed No repair at this time
We serviced a
MAYTAG oven
Near Rochester, NY 14610
Cristian
Job Details: 04/12/2023
Replace igniter tested unit everything is working fine
We serviced a
samsung washer
Near Webster, NY 14580
Chris
Job Details: 04/12/2023
Needs tub and bearings Parts exceed value no repair recommended
We serviced a
Bosch dishwasher
Near Pittsford, NY 14534
Tina
Job Details: 04/12/2023
Replaced pump with no charge, talked to customer and let her know if it fails again she will be charged for part and labor.
We serviced a
Kenmore Dryer
Near Rochester, NY 14618
Tina
Job Details: 04/12/2023
Tested gas dryer and checked temp, Igniter is lighting and the flaming is coming on. Dryer is reaching correct temp and cycling the way it should be.
We serviced a
Amana Dryer
Near Farmington, NY 14425
Derek
Job Details: 04/12/2023
I pulled he dryer apart and found a kids spoon wedged in the blower fan and was locking up the motor and drum from spinning. I removed the blower housing and removed the spoon. I took my vacuum and cleaned all the lint out of the dryer. I cleaned up the drum rollers and the belt tensioner they weren?t spinning freely. I ran and tested the dryer for 10 min and it?s working good.
We serviced a
GE refrigerator
Near Pittsford, NY 14534
Tanner
Job Details: 04/12/2023
Complaint of slightly warm temps and noise from FZ. Measured 43 degrees in FF and 21 in FZ. Frost pattern consistent with bad Evap fan. Ran unit for 10 minutes and confirmed Evap does fully frost. Evap fan did start to make noise. Replaced fan. Unit tested good.
We serviced a
Frigidaire Refrigerator
Near Fairport, NY 14450
Chris
Job Details: 04/11/2023
Water pressure was weak to unit now pressure is good no IE code
We serviced a
GE refrigerator
Near Fairport, NY 14450
Tina
Job Details: 04/11/2023
Customer unit was taking for ever to hit temperature and also was going on and off during the pre heat went ahead and replaced igniter unit working with in specs complete
We serviced a
Kitchen aid dishwasher
Near Fairport, NY 14450
Chris
Job Details: 04/11/2023
Water dispenser was continuously dripping. Took apart the valve cleaned it out, and it?s good now, took out filter and drained all the water out then put it back in and ran all the air out and it seems to have stopped dripping. Advising customers to get a new filter.
We serviced a
Samsung dishwasher
Near Williamson, NY 14589
Chris
Job Details: 04/11/2023
Complaint of unit stopping before cycle complete. Confirmed power is good. Confirmed water supply is good. No signs of water/leaks in drain pan. Plugged in unit and unit fills and proceeds into wash without issue. Entered diagnostic. No stored error messages. Ran manual diagnostic testing each function of machine and unit tested good. Customer states LC was on display which indicates a leak condition. Unable to reproduce error or condition. Customer states problem occurred after putting detergent in base instead of using dispenser. Over suds through the over fill tube could trigger this error. Customer advised to use dispenser moving forward. Left unit on normal wash with distilled vinegar in cup to remove suds. Customer to continue to monitor.
We serviced a
Samsung Dryer
Near Rochester, NY 14609
Cristian
Job Details: 04/11/2023
We serviced a
LG Washer
Near Rochester, NY 14604
JK
Job Details: 04/11/2023
Customer unit does not have any power to it when diagnosing unit viewed that the power cord was chewed up customer does not want to go along with repair
We serviced a
GE washer
Near Rush, NY 14543
Derek
Job Details: 04/11/2023
Took out metal hanger from between the drum tested unit no noise now unit works fine
We serviced a
samsung washer
Near Ontario, NY 14519
Chris
Job Details: 04/11/2023
There is no ice build up, tenant said food was freezing in certain areas of the FF section. I took off evap cover and there is a good frost pattern and fan is working great. Everything is working as it should be.
We serviced a
Frigidaire dishwasher
Near Irondequoit, NY 14609
Cristian
Job Details: 04/11/2023
Oven relay board burnt and will need to be replaced.
We serviced a
Whirlpool Dryer
Near Williamson, NY 14589
Chris
Job Details: 04/11/2023
Needs a new transmission. Not going to fix.
We serviced a
LG dishwasher
Near Rochester, NY 14609
Jose R
Job Details: 04/11/2023
Customer has a bad motor causing unit to spin then shut off customer will be exploring her options and will get back to us if wanting to go along with repair
We serviced a
LG Washer
Near Pittsford, NY 14534
Tina
Job Details: 04/11/2023
Installed new ff evap fan motor assy See notes
We serviced a
GE Oven
Near Canandaigua, NY 14424
Derek
Job Details: 04/11/2023
Customer had a bad inner and outer drum causing the unit not to spin customer will be exploring his options on getting a new one
We serviced a
GE refrigerator
Near Fairport, NY 14450
Tina
Job Details: 04/11/2023
Motor and timer are broken. Talked to owner and he is going to be getting a new dryer. Cleaned out venting
We serviced a
whirlpool Washer
Near Hilton, NY 14468
JK
Job Details: 04/11/2023
Main gearcase leaking water and will need a new gearcase.
We serviced a
Kenmore dishwasher
Near Irondequoit, NY 14609
Cristian
Job Details: 04/11/2023
Cold water valve needs to be replaced.
We serviced a
Samsung Dryer vent
Near Webster, NY 14580
Cristian
Job Details: 04/11/2023
Replaced bake igniter and checks ok Normal for convection fan to have a delay and cycle on/off
We serviced a
kenmore dryer
Near Fairport, NY 14450
Derek
Job Details: 04/11/2023
She needs a new vent fan installed for over the range.manes going to go shopping for a new one and call us. The motor is locked up and the part is nla most all parts are obsolete.
We serviced a
samsung washer
Near Rochester, NY 14609
Cristian
Job Details: 04/11/2023
Dryer was randomly shutting off and venting fell off back, venting was put back on and secured and back was taken off and one of the power supply lines was not screwed on all the way so it was not making consistent contact to keep dryer powered on. Everything was fixed and is working without issues .
We serviced a
Whirlpool washer
Near Rochester, NY 14612
Jose R
Job Details: 04/11/2023
Replaced main elec PCB and checks ok
We serviced a
bosch Dryer
Near Webster, NY 14580
Chris
Job Details: 04/11/2023
Replaced the actuator and speed sensor.
We serviced a
Samsung Washer
Near Fairport, NY 14450
Tina
Job Details: 04/11/2023
Complaint of no bake. Igniter glow but no combustion. Igniter not letting enough current to open gas. Replaced igniter. Tested unit and unit tested good. Part warranties under register repair warranty from July 22?
We serviced a
Kenmore washer
Near Rochester, NY 14617
JK
Job Details: 04/11/2023
Replaced oven igniter and checks ok
We serviced a
Bosch oven
Near Rochester, NY 14609
Jose R
Job Details: 04/11/2023
Oven will need a new convection fan and blade. Do not use oven till repaired due to fire damage to machine and home. 3.31.23 installed convection fan ran and tested all is working good, icemaker will need to be replaced. 04-10-23: Replaced icemaker ran and tested all is working and filling good.
We serviced a
Roper washer
Near Rochester, NY 14609
Cristian
Job Details: 04/11/2023
Will need icemaker kit #DA82-02668A And tray #DA82-01397A
We serviced a
Samsung refrigerator
Near Mendon, NY 14506
Derek
Job Details: 04/11/2023
Replace heating element tested unit heating fine
We serviced a
LG Dishwasher
Near Irondequoit, NY 14609
Cristian
Job Details: 04/10/2023
Water pressure was weak to unit now pressure is good no IE code
We serviced a
Samsung Oven
Near Rochester, NY 14609
Jose R
Job Details: 04/10/2023
Customer unit was taking for ever to hit temperature and also was going on and off during the pre heat went ahead and replaced igniter unit working with in specs complete
We serviced a
MAYTAG refrigerator
Near Rochester, NY 14625
Tina
Job Details: 04/10/2023
Water dispenser was continuously dripping. Took apart the valve cleaned it out, and it?s good now, took out filter and drained all the water out then put it back in and ran all the air out and it seems to have stopped dripping. Advising customers to get a new filter.
We serviced a
Samsung refrigerator
Near Rochester, NY 14623
Tanner
Job Details: 04/10/2023
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14609
Jose R
Job Details: 04/10/2023
Customer unit does not have any power to it when diagnosing unit viewed that the power cord was chewed up customer does not want to go along with repair
We serviced a
GE Washer
Near Rochester, NY 14622
Cristian
Job Details: 04/10/2023
Took out metal hanger from between the drum tested unit no noise now unit works fine
We serviced a
Amana refrigerator
Near East Rochester, NY 14445
Tina
Job Details: 04/10/2023
There is no ice build up, tenant said food was freezing in certain areas of the FF section. I took off evap cover and there is a good frost pattern and fan is working great. Everything is working as it should be.
We serviced a
lg Oven
Near Rochester, NY 14626
JK
Job Details: 04/10/2023
Oven relay board burnt and will need to be replaced.
We serviced a
GE washer
Near Fairport, NY 14450
Derek
Job Details: 04/10/2023
Needs a new transmission. Not going to fix.
We serviced a
GE Dryer
Near Rochester, NY 14618
Jose R
Job Details: 04/10/2023
Customer has a bad motor causing unit to spin then shut off customer will be exploring her options and will get back to us if wanting to go along with repair
We serviced a
Kenmore refrigerator
Near Webster, NY 14580
Chris
Job Details: 04/10/2023
Installed new ff evap fan motor assy See notes
We serviced a
GE Washer
Near Rochester, NY 14619
Jose R
Job Details: 04/10/2023
Customer had a bad inner and outer drum causing the unit not to spin customer will be exploring his options on getting a new one
We serviced a
whirlpool dryer
Near Rochester, NY 14609
Tina
Job Details: 04/10/2023
Motor and timer are broken. Talked to owner and he is going to be getting a new dryer. Cleaned out venting
We serviced a
Whirlpool Washer
Near North Chili, NY 14514
JK
Job Details: 04/10/2023
Main gearcase leaking water and will need a new gearcase.
We serviced a
Samsung Washrr
Near Rochester, NY 14625
Tina
Job Details: 04/10/2023
Cold water valve needs to be replaced.
We serviced a
samsung range
Near Webster, NY 14580
Chris
Job Details: 04/10/2023
Replaced bake igniter and checks ok Normal for convection fan to have a delay and cycle on/off
We serviced a
samsung Range Hood
Near Rochester, NY 14618
Derek
Job Details: 04/10/2023
She needs a new vent fan installed for over the range.manes going to go shopping for a new one and call us. The motor is locked up and the part is nla most all parts are obsolete.
We serviced a
Whirlpool Dryer
Near Rochester, NY 14625
Tina
Job Details: 04/10/2023
Dryer was randomly shutting off and venting fell off back, venting was put back on and secured and back was taken off and one of the power supply lines was not screwed on all the way so it was not making consistent contact to keep dryer powered on. Everything was fixed and is working without issues .
We serviced a
Samsung Washer
Near Webster, NY 14580
Chris
Job Details: 04/10/2023
Replaced main elec PCB and checks ok
We serviced a
whirlpool washer
Near Pittsford, NY 14534
Derek
Job Details: 04/10/2023
Replaced the actuator and speed sensor.
We serviced a
Frigidaire refrigerator
Near Macedon, NY 14502
Derek
Job Details: 04/10/2023
Replaced the evaporator fan it wasn?t coming on. Also replaced the defrost thermostat it was blown apart. Fan cam on as soon as I plugged the fridge back in,
We serviced a
Whirlpool oven
Near Webster, NY 14580
Chris
Job Details: 04/10/2023
Replaced oven igniter and checks ok
We serviced a
LG range
Near Honeoye Falls, NY 14472
Cristian
Job Details: 04/10/2023
Oven will need a new convection fan and blade. Do not use oven till repaired due to fire damage to machine and home. 3.31.23 installed convection fan ran and tested all is working good, icemaker will need to be replaced. 04-10-23: Replaced icemaker ran and tested all is working and filling good.
We serviced a
Samsung Refrigerator
Near Irondequoit, NY 14617
Cristian
Job Details: 04/10/2023
Will need icemaker kit #DA82-02668A And tray #DA82-01397A
We serviced a
whirlpool dryer
Near Chili, NY 14514
JK
Job Details: 04/10/2023
Replace heating element tested unit heating fine
We serviced a
GE refrigerator
Near Webster, NY 14580
Chris
Job Details: 04/10/2023
Complaint of no cool. Measured 34 degrees in FF section. 0 degrees in FZ. Measured resistance of Evap thermistor at 34 degrees. Thermistor is encased in ice, this is a valid reading. ACU can toggle defrost. Continuity through element circuit of 30.1 ohms. A valid reading. ACU is not initiating defrost despite proper readings from thermistor. Needs new ACU.
We serviced a
Samsung Dryer
Near Fairport, NY 14450
Chris
Job Details: 04/10/2023
Removed build up from blower wheel
We serviced a
Electrolux Dryer
Near Henrietta, NY 14467
Tanner
Job Details: 04/10/2023
Complaint of dryer cord error. Checked block at back of machine and no burnt up wires. Measured 0 VAC across L1 and L2. Measured L1 and L2 across neutral and measured 120 VAC each. L1 and L2 on same wave length. Remeasured at outlet with same result. Customer advised to reach qualified electrician.
We serviced a
GE washer
Near Pittsford, NY 14534
Derek
Job Details: 04/10/2023
Replaced the water pressure valve. It was over filling and flooding over the top of the washer. I ran and filled the washer 3 times and no problems with it over filling.
We serviced a
Samsung Dryer
Near West Henrietta, NY 14586
JK
Job Details: 04/10/2023
Will need main pcb relay stuck in the on and burning up machine.
We serviced a
Frigidaire Refrigerator
Near Rochester, NY 14617
JK
Job Details: 04/07/2023
Washer will need inner basket and basket drive hub customer will call whirlpool since machine is new. Customer will get motion lights for fridge, dishwasher screws loos tightened all is working good.
We serviced a
Electrolux refrigerator
Near Webster, NY 14580
Cristian
Job Details: 04/07/2023
Customer will invest on a new unit issue coming from the Icemaker witch is not repairable
We serviced a
Samsung Dryer
Near Webster, NY 14580
Chris
Job Details: 04/07/2023
Removed build up from blower and replaced idler pulley Recommend new lint filter as well-customer to order
We serviced a
Whirlpool dishwasher
Near Scottsville, NY 14546
JK
Job Details: 04/07/2023
Upper rack wheels broken and will need to be replaced and end stops missing also will need to be replaced. 04-07-23: Replaced rack adjusters and end caps all is operating good
We serviced a
LG refrigerator
Near Webster, NY 14580
Chris
Job Details: 04/07/2023
Found ice fill tube frozen,cleared and checks ok. Customer has already changed inlet valve twice If unit freezes up again recommend plumber change self pierce valve to increase flow / pressure to unit
We serviced a
Bosch dishwasher
Near Pittsford, NY 14534
Tina
Job Details: 04/07/2023
Dishwasher was not draining, took out filter and there was broken glass stuck in the drain hole. Vacuumed it out and reset DW and it?s working without issues and no error code.
We serviced a
Whirlpool oven
Near Rochester, NY 14618
Cristian
Job Details: 04/07/2023
Unplug connection on the board and reconnected back tested unit seems like it?s working normal now
We serviced a
Kitchen aid oven
Near Rochester, NY 14626
JK
Job Details: 04/07/2023
Upper oven igniter bad replaced ran and tested all is working good, lower oven ran and tested all is working good, door skin screw was loose tightened and all is working good.
We serviced a
Amana washer
Near Williamson, NY 14589
Chris
Job Details: 04/07/2023
Gearcase / drive is noisy and suspension rods may be weak No email wants paper mailed
We serviced a
Frigidaire Refrigerator
Near Victor, NY 14564
Tina
Job Details: 04/07/2023
Drain hose was clogged so ice was building up in freezer, used steamer to steam out and cleared clogged.
We serviced a
Kenmore washer
Near Henrietta, NY 14467
Tanner
Job Details: 04/07/2023
Complaint of unit overflowing. Water supply on during duration of complaint. Valves not stuck open. Confirmed pressure tube properly attached and able to blow through tube ruling out obstruction. Tested pressure switch at all 5 levels and tested good. Unable to reproduce complaint. Possibly temporary obstruction of pressure tube causing unit not to sense fill or failing pressure switch, if issue returns order pressure switch.
We serviced a
GE oven
Near Webster, NY 14580
Chris
Job Details: 04/07/2023
Replaced oven thermistor and unit heats well
We serviced a
N/A Washer
Near Fairport, NY 14450
Tina
Job Details: 04/07/2023
4/7 timer is at the office, customer is going to be replacing the outlet because it was sparking when washer got plugged in. Timer is still under warranty and customer will call if it needs to be replaced.
We serviced a
GE Refrigerator
Near Webster, NY 14580
Chris
Job Details: 04/07/2023
Replaced evap fan in ref section and updated firmware
We serviced a
Samsung Dryer
Near Rochester, NY 14616
Cristian
Job Details: 04/07/2023
Replace heating element tested unit heating fine
We serviced a
Samsung refrigerator
Near Rochester, NY 14626
JK
Job Details: 04/07/2023
Defrost drain clogged replaced with drain kit tested all and all is draining good.
We serviced a
MAYTAG refrigerator
Near Fairport, NY 14450
Tina
Job Details: 04/07/2023
Installed new ice maker
We serviced a
ge dishwasher
Near Pittsford, NY 14534
Tanner
Job Details: 04/07/2023
5 Line street- Complaint of H20 error. Unit is filling with water with correct hot water supply. Measured 8.09 k ohms resistance through turbidity sensor a temperature between 75 and 100 degrees. Consistent with the warm water currently in machine. ACU not reading water entering machine. Customer researching potential warranty on unit. Will call if opt for repair. Bill service fee only for now addressed to 5 Line street, Pittsford NY 14534
We serviced a
Maytag Dishwasher
Near Penfield, NY 14526
Cristian
Job Details: 04/07/2023
Will need a new main board
We serviced a
Whirlpool Dryer
Near Ontario, NY 14519
Chris
Job Details: 04/06/2023
Replaced idler pulley and belt Unit checks ok
We serviced a
Samsung Washer
Near Rochester, NY 14604
JK
Job Details: 04/06/2023
Apartment 402 ran washer and dryer through service mode and can find no faults all is operating good fault codes stored in machine are all over 400 days old. Apartment 403 will need the gearcase replaced the bearings are going bad and are getting loud. 04-06-23: Replaced gearcase ran and tested for leaks and all is leak free and running good.
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14612
JK
Job Details: 04/06/2023
Defrost thermostat blown replaced ran and tested all is working good.
We serviced a
GE washer
Near Irondequoit, NY 14617
JK
Job Details: 04/06/2023
Belt broken and will need replaced 04.06.23: Replaced belt ran and tested all is spinning and agitating good.
We serviced a
Kitchen aid Stove
Near Rochester, NY 14625
Cristian
Job Details: 04/06/2023
Replace gas valve all set
We serviced a
kenmore washer
Near Webster, NY 14580
Tanner
Job Details: 04/06/2023
Complaint of unit leaking. Found air return line on drain hose assembly lose from tub causing some drain water to leak in to cabinet. Re secured air tube. Tested unit and unit tested good. If returns order drain line assembly
We serviced a
Samsung refrigerator
Near Rochester, NY 14610
Cristian
Job Details: 04/06/2023
Replace temp sensor and defrosted freezer no error code
We serviced a
MAYTAG washer
Near Fairport, NY 14450
Jose R
Job Details: 04/06/2023
Customer had a sheet stuck in between the the agitator and would not come out had to take out agitator to remove sheet but agitator is sitting flush and unit is working with in specs complete
We serviced a
Kenmore Dishwasher
Near Brighton, NY 14620
Jose R
Job Details: 04/06/2023
Customer unit was leaking from the front when diagnosing the unit seen leak coming from water inlet valve went ahead and replaced inlet valve and unit is working with in specs complete
We serviced a
LG washer
Near Pittsford, NY 14534
Jose R
Job Details: 04/06/2023
Customer unit was not draining went ahead and replaced the drain pump now unit is working with in specs and not spitting any error codes complete
We serviced a
GE oven
Near Rochester, NY 14618
Cristian
Job Details: 04/06/2023
Calibrated stove 20 lower done
We serviced a
frigidaire refrigerator
Near Webster, NY 14580
Chris
Job Details: 04/06/2023
Replaced inverter and unit starts and is cooling New inverter is different from original as Frigidaire had a part number change and does not mount to old compressor directly, but is functional
We serviced a
Samsung dishwasher
Near Pittsford, NY 14534
Jose R
Job Details: 04/06/2023
Customer unit was leaking from the circulation motor causing unit to spit a leak code and drain pump to run non stop customer will be exploring her options on getting a new unit complete
We serviced a
Kenmore Dryer
Near Rochester, NY 14618
Cristian
Job Details: 04/06/2023
Dryer will need new motor customer will get new unit Thermistor stoves need new display and heating element #00367647 Model number #SC0302TP
We serviced a
LG refrigerator
Near Webster, NY 14580
Chris
Job Details: 04/06/2023
Replaced ff icemaker and inlet valve assembly for lower icemaker Both check ok
We serviced a
Samsung Dryer
Near Penfield, NY 14526
Cristian
Job Details: 04/06/2023
Replace idler 2 foot of vent and heating element
We serviced a
Kenmore Dishwasher
Near Fairport, NY 14450
Chris
Job Details: 04/06/2023
Replaced door cable kit and dispenser assy
We serviced a
Samsung washer
Near Webster, NY 14580
Tanner
Job Details: 04/06/2023
Complaint of no wash. Start wash and unit drains/fills but no tumble. Enter diagnostic and able to produce 3C2 motor error. Removed stator and measured 11.5 resistance across all 3 windings, a proper reading. Could not find specifications on Hall sensor but none of the contacts testing open or excess resistance. Reassembled unit. Ran rinse and spin and unit now tumbling. May have been corroded connection causing feedback to ACU that was out of range or a hard reset from unplugging unit corrected a data constraint. If issue persists order ACU.