Service History 129 - Register Appliance Service

We serviced a

Whirlpool refrigerator

Near Rochester, NY 14607

Jose R

Job Details: 05/05/2023

Customer unit would go through the process of not dispensing ice when diagnosing unit seen that the shaft is rusted out and the teeth on the tray is not catching it causing the ice to not to dispense went ahead and replaced shaft and tray unit working with in specs

We serviced a

Speed Queen washer

Near Webster, NY 14580

Chris

Job Details: 05/05/2023

Appears drum support / frame is bent and welds loose Will call with estimate and eta Sent email invoice for the trip charge

We serviced a

LG washer

Near Pittsford, NY 14534

Job Details: 05/05/2023

Drain pump bad and will need to be replaced to repair. Replaced drain pump ran and tested all is working good and leak free.

We serviced a

GE Dryer

Near Rochester, NY 14612

Job Details: 05/05/2023

Dryer timer stipped replaced knob and timer tested all is running good.

We serviced a

LG dishwasher

Near Mendon, NY 14506

Derek

Job Details: 05/05/2023

ABT72989202 Needs a new motor it?s lid when running spray ar,ms not spinning. It should be under the 10 yr warranty by lg. customer is going to call lg to set up warranty.

We serviced a

GE refrigerator

Near Webster, NY 14580

Chris

Job Details: 05/05/2023

Replaced condenser motor and inlet valve Verified no leaks all appears ok Left old parts w customer

We serviced a

LG Refrigerator

Near Fairport, NY 14450

Chris

Job Details: 05/05/2023

Replaced main electric control and light upgrade Checks ok

We serviced a

Samsung washer

Near Rochester, NY 14616

Cristian

Job Details: 05/05/2023

Replace wire harness and mem sensor tested unit everything is working good now

We serviced a

Frigidaire Stove

Near Rochester, NY 14609

Jose R

Job Details: 05/05/2023

When diagnosing the stove the front right element would not stay on when diagnosing the back the main board was burnt out customer will need new main board which she will be exploring her options on a new unit When diagnosing the dryer unit was heating when running did a vent cleaning ran it a second time and did not heat up customer has a bad timer and will go over it with husband if wanting to get the repair done

We serviced a

Frigidaire oven

Near Rochester, NY 14610

Cristian

Job Details: 05/04/2023

Will need to deliver links

We serviced a

samsung washer

Near Irondequoit, NY 14617

Jose R

Job Details: 05/04/2023

Customer would need washer clutch ( DC97-18439A )also need washer user interface assembly (DC92-02005A)

We serviced a

GE oven

Near Rochester, NY 14615

Job Details: 05/04/2023

Recalibrated oven to +-20 ran and tested all is withing factory specs.

We serviced a

GE dishwasher

Near Webster, NY 14580

Chris

Job Details: 05/04/2023

Replaced control panel bezel and verified unit is operating

We serviced a

Whirlpool Dryer

Near Webster, NY 14580

Cristian

Job Details: 05/04/2023

Replace thermal fuse tested unit runs fine now

We serviced a

GE oven

Near Honeoye Falls, NY 14472

Derek

Job Details: 05/04/2023

Parts are no longer available. 2005 GE Wall oven insert.

We serviced a

GE washer

Near Irondequoit, NY 14609

Cristian

Job Details: 05/04/2023

Replace drain pump and vent clean

We serviced a

Kitchen Aid refrigerator

Near Fairport, NY 14450

Cristian

Job Details: 05/04/2023

The rails was not fully closing I added Greece now it?s closing fine and showed customer if this happens next time how easily it can be fix .

We serviced a

samsung washer

Near Webster, NY 14580

Chris

Job Details: 05/04/2023

Replaced main pcb on Samsung washer And checks ok Wf45h6300aw/a2-0?

We serviced a

Whirlpool Dryer

Near Rochester, NY 14624

Job Details: 05/04/2023

Washer lid switch not hooked up hooked up all is running and filling good. Dryer will need a gas valve due to sticking closed,,.

We serviced a

MAYTAG Dryer

Near Webster, NY 14580

Cristian

Job Details: 05/04/2023

Replace idler kit #4392067 tested unit no squeaking noise

We serviced a

kitchen aid dishwasher

Near Macedon, NY 14502

Derek

Job Details: 05/04/2023

Needs a new main pump/motor no washing and has a f4e3 error code W11085683 Replaced the pump motor housing. Ram and tested good.

We serviced a

MAYTAG refrigerator

Near Rochester, NY 14624

Job Details: 05/04/2023

Icemaker will not go through harvest mode due to stripped gears and will need to be replaced. 05-04-23: Replaced icemaker ran through test mode all works as specified.

We serviced a

Kenmore Dryer

Near Rochester, NY 14620

Jose R

Job Details: 05/04/2023

When diagnosing the unit on site unit was heating up and was venting right seen with time passing the igniter would not turn on then temperature will not rise went ahead and replaced coils now unit is working with in specs complete

We serviced a

Samsung Dryer

Near Rochester, NY 14610

Cristian

Job Details: 05/04/2023

Replace blower wheel unit runs now with no issue

We serviced a

Whirlpool oven

Near Rochester, NY 14612

Job Details: 05/04/2023

Main PCB is burnt on broil side and not allowing to preheat, main pcb has been discontinued.

We serviced a

MAYTAG Dryer

Near Rochester, NY 14606

Jose R

Job Details: 05/04/2023

Customer unit would not heating up when diagnosing the unit viewed that the connectors on the heating element wasn?t plugged in went ahead a and made sure the wires made control now unit is working with in specs complete

We serviced a

Kitchen aid Microwave

Near Spencerport, NY 14559

Job Details: 05/04/2023

Inverter board bad and will need to be changes.

We serviced a

Frigidaire refrigerator

Near Churchville, NY 14428

Job Details: 05/04/2023

Refrigerator ice building up on rear and freezing water lines customer will replace unit.

We serviced a

frigidaire washer

Near Webster, NY 14580

Chris

Job Details: 05/04/2023

We serviced a

Frigidaire Dryer

Near Webster, NY 14580

Chris

Job Details: 05/04/2023

05/04/2023 12:15 pm by Chris Devries Dryer needs burner thermal fuse and control board options not working FAQG7011LW0 4d13204064 - control 137070870 - limit 134711401 - limit 137539200 - bearing 5303281153 Washer needs bellow as it is leaking , outter door and shim kit due to door not lining up with door lock and is sagging Fafw4011lw0 4c20307308 - bellow 134515300 - outter door 134550500 - sag kit 137309800

We serviced a

Kenmore refrigerator

Near Fairport, NY 14450

Chris

Job Details: 05/04/2023

Installed new control upgrade to improve temperature consistency, fan turns on when cooling is needed for refrigerator section, may be normal to not hear fans running if temp in garage is cooler and refrigerator section is at temp

We serviced a

Samsung Dryer

Near Farmington, NY 14425

Derek

Job Details: 05/04/2023

I couldn?t get the machine to act up. No 3c code after 20 min of ru Ning.

We serviced a

MAYTAG washer

Near Hilton, NY 14468

Jose R

Job Details: 05/04/2023

Customer complaint was that the unit would not going into a spin mode when running a normal load would have to select rinse and spin for it to complete a cycle went ahead and ran diagnostic mode F0E3 stood code appeared which is a over loading situation went ahead and ran a load on normal and everything passed just educated customer on load size but unit seems to working with in specs complete

We serviced a

GE refrigerator

Near Palmyra, NY 14522

Derek

Job Details: 05/03/2023

Replaced the fresh food evap fan. Ran and tested good. Also did update for fridge.

We serviced a

ge Refrigerator

Near Rochester, NY 14604

Job Details: 05/03/2023

Refrigerator will need main pcb due to incomplete defrost cycle and condenser fan is broken and will need to be replaced.

We serviced a

Kenmore washer

Near Rochester, NY 14612

Cristian

Job Details: 05/03/2023

Replace drain pump tested unit drains fine no issues

We serviced a

Frigidaire Refrigerator

Near West Henrietta, NY 14586

Cristian

Job Details: 05/03/2023

Fridge replace stater kit tested fridge full frost now And Dishwasher will need new drain line and drain pump Customer will not fix dishwasher

We serviced a

maytag Refrigerator

Near Irondequoit, NY 14609

Job Details: 05/03/2023

Refrigerator will need a main PCB

We serviced a

Frigidaire refrigerator

Near Rochester, NY 14609

Jose R

Job Details: 05/03/2023

Customer unit was making a squeaking when compressor was turning on when diagnosing unit viewed that the condenser fan blade was not spinning and the motor was making that squeaking sound went ahead and made adjustment on the blade now unit is working with in specs if issue keeps happening customer would need condenser fan blade and condenser motor complete

We serviced a

GE washer

Near Rochester, NY 14617

Cristian

Job Details: 05/03/2023

Replace belt tested unit spins fine now

We serviced a

Frigidaire refrigerator

Near Rochester, NY 14610

Cristian

Job Details: 05/03/2023

Replace icemaker tested unit everything is working fine

We serviced a

samsung dryer

Near Rochester, NY 14620

Derek

Job Details: 05/03/2023

I used her pieces of the dryer vent she had to adapt the vent hose so that it would work to vent out the window.

We serviced a

GE refrigerator

Near Rochester, NY 14616

Job Details: 05/03/2023

Drain tube not fully seated and allowing water to leak down during defrost, reattached tested with several cups of water all is draining and no leaks outside evap pan.

We serviced a

GE Stove

Near Rochester, NY 14618

Derek

Job Details: 05/03/2023

Ge monogram his unit has 2 sets of gas orifices. I needed up cleaning out both for the middle center burner. It lights up great now.

We serviced a

Frigidaire Microwave

Near Webster, NY 14580

Chris

Job Details: 05/03/2023

Needs mag and HV diode Estimate approx 255.00 plus tax due if ordered No repair at this time

We serviced a

Whirlpool Dishwasher

Near Scottsville, NY 14546

Job Details: 05/03/2023

Roaches are in main pcb causing electronic fault and shorting out start key.

We serviced a

GE Dryer

Near Webster, NY 14580

Chris

Job Details: 05/03/2023

Drawstring cap from clothing stick in front bulkhead Removed and sounds ok

We serviced a

GE oven

Near Ontario, NY 14519

Chris

Job Details: 05/03/2023

Replaced bake igniter and checks ok

We serviced a

MAYTAG Dryer

Near Rochester, NY 14625

Chris

Job Details: 05/03/2023

Cleaned dryer vent Customer says unit does not dry load intermittently But unit had good heat on todays visit and appears to be running properly

We serviced a

Kenmore refrigerator

Near Rochester, NY 14618

Cristian

Job Details: 05/03/2023

Compressor is running but no full frost Pattern this is a seal system issue

We serviced a

Kenmore dishwasher

Near Rochester, NY 14625

Chris

Job Details: 05/03/2023

Needs sump assy and spray arm No repair at this time Approx 490 plus tax and shipping would be due

We serviced a

MAYTAG Dryer

Near Pittsford, NY 14534

Derek

Job Details: 05/03/2023

Replaced the burned up heater element.

We serviced a

samsung washer

Near Webster, NY 14580

Jose R

Job Details: 05/03/2023

Went ahead and replaced gasket and water line for customer did not detect any leaks coming from the washer unit working with in spec Replaced the motor on the convection fan was not making noise and working with in specs complete

We serviced a

Whirlpool refrigerator

Near Rochester, NY 14609

Tanner

Job Details: 05/02/2023

Same issue as before. Drain tube occluded. Either drain not fully cleared on first visit or drain tube has collapsed in liner causing defrost water to not drain adequately.

We serviced a

magic chef refrigerator

Near Irondequoit, NY 14622

Job Details: 05/02/2023

Mini magic chef refrigerator thermostate is out and will need to be replaced. 05-02-23: Replaced thermostat ran and tested all is working and running good.

We serviced a

samsung washer

Near Irondequoit, NY 14617

Jose R

Job Details: 05/02/2023

Customer has a miscommunication between the main pcb and the control interface customer would need main pcb(DC92-01982B) and washer user interface (DC92-01802Q)

We serviced a

samsung washer

Near Henrietta, NY 14467

Cristian

Job Details: 05/02/2023

Customer will need clutch assembly #DC97-18439A

We serviced a

Bosch dishwasher

Near Webster, NY 14580

Chris

Job Details: 05/02/2023

Appears control is faulty No repair at this time Estimate approx 285 plus tax would be due

We serviced a

kitchenaid Oven

Near Pittsford, NY 14534

Tanner

Job Details: 05/02/2023

Complaint of display stuck in set up mode. Unplugged display board. Cleaned contacts. Same issue. Unable to locate schematics for this unit for any diagnostic test to rule out ACU vs Display board. Customer offered both boards and that ACU can be returned if not needed. If only display board can adjust labor down to $108

We serviced a

Frigidaire Refrigerator

Near Greece, NY 14626

Cristian

Job Details: 05/02/2023

Washer will need dogs and retainer Fridge will need to clean all ice and drain plug

We serviced a

kenmore Refrigerator

Near Palmyra, NY 14522

Derek

Job Details: 05/02/2023

Needs a new fridge. There is only frost on half of the coils on the cooling fins. Both fans are working fine the compressor is working fine. It looks like the coolant is low and not getting the unti cold enough.

We serviced a

Speed Queen Dryer

Near Pittsford, NY 14534

Derek

Job Details: 05/02/2023

Removed the dryer hose and shortened it. I can?t clean the vent it?s on the second floor all the way to the roof. I cleaned the inside of the dryer it was packed full of lint and hair. I cleaned the hose and as much of the vent I could get my hose into. They?re going to need to get vent wizard to come and clean the vent proper.

We serviced a

LG dishwasher

Near Rochester, NY 14612

Cristian

Job Details: 05/02/2023

Glass stuck in pump causing no drain also gave customer a cleaning tablet for dishwasher unit is draining fine .

We serviced a

Bosch dishwasher

Near Webster, NY 14580

Chris

Job Details: 05/02/2023

Replaced inlet valve and checks ok

We serviced a

Bosch dishwasher

Near Palmyra, NY 14522

Derek

Job Details: 05/02/2023

Replaced the water inlet valve it was leaking water into the drip tray. Ran and tested it was workin fine, the ui is working fine too.

We serviced a

Samsung oven

Near Walworth, NY 14568

Chris

Job Details: 05/02/2023

Replaced temp controller and weak igniter Unit lights and maintains set temperature

We serviced a

whirlpool Dryer

Near Rochester, NY 14607

Cristian

Job Details: 05/02/2023

Replace Semi Rigid Vent and 2 clamps tested unit heats up fine

We serviced a

samsung Oven

Near Penfield, NY 14526

Chris

Job Details: 05/02/2023

Installed new bake igniter and unit heats well

We serviced a

GE Microwave

Near Rochester, NY 14626

Job Details: 05/02/2023

Microwave has some grounding issues withing the wiring harness causing unit to shut down randomly and restart randomly, customer will replace microwave. Microwave will need the following parts. Main PCB: WB27X27171 Main Harness: WB18X10523 Power Cord Assembly:WB18X27449 Washer ran through many mode and all is operating withing specs.

We serviced a

Frigidaire Refrigerator

Near Rochester, NY 14607

Job Details: 05/02/2023

Wine refrigerator compressor is locked up and will need to be replaced not cost affective to repair suggest replacing machine, Freezer will need a new temperature control to repair. 5-02-23: Replaced thermostat ran and tested all is running good temperatures start was 64? and now down to 40.3? and dropping, adviced customer to allow for full refrigerator to get down to operating temperature.

We serviced a

GE Oven

Near Rochester, NY 14618

Tanner

Job Details: 05/02/2023

Complaint of temps not matching temps on customer thermometer. Customer advised thermometer not accurate when gauging average temp of bake cycle. Recommended oven calibration. Customer request both cavities be calibrated. Removed drip pans from bottom of oven. Customer advised foil drip pans do affect outcomes. Set calibration of both cavities to zero. Started calibration. Top Oven 350 degree bake Peak/Trough: 374 340.3 353.4 348.3 353.1 348.9 Average Temp at zero calibration: 353. First preheat data point is always high as oven anticipates oven door being opened for contents. Recommended calibration of 5 degrees. Lower Oven 350 degree bake Peak/Trough: 390.1 365.9 336 374 341.7 345.1 Average Temp = 358.8 degrees. Recommended calibration of -5 degrees.

We serviced a

frigidaire refrigerator

Near Rochester, NY 14623

Cristian

Job Details: 05/02/2023

Replace gasket done

We serviced a

Samsung refrigerator

Near Brockport, NY 14420

Job Details: 05/02/2023

Main control board will need to be replaced to solve the issue. Replaced main PCB ran and tested icemaker all is operating good.

We serviced a

GE washer

Near Rochester, NY 14612

Jose R

Job Details: 05/02/2023

Customer unit was leaking from the water valve went ahead and replaced water valve now unit is working with in specs no leaks and working fine complete

We serviced a

Samsung Dryer

Near Gates, NY 14624

Jose R

Job Details: 05/02/2023

Customer unit was not heating customer had a bad heating element went ahead and replaced element unit now working with in specs complete

We serviced a

Samsung refrigerator

Near Rochester, NY 14613

Jose R

Job Details: 05/02/2023

Customer is having multiple issues with her fridge her icemaker is all frozen not making any ice also evap cover is frozen over causing the unit to heave weak cooling customer will be going thorough Samsung to get her issue resolved if wanting to go along with any repairs customer would need evap cover and temp sensor will be getting the ice maker portion covered by Samsung complete

We serviced a

MAYTAG washer

Near Rochester, NY 14625

Chris

Job Details: 05/02/2023

Removed debris from drain pump impeller and reassembled unit as it was partially disassembled apon arrival Unit now drains - had to replaced hot water fill hose as old was kinked and seal leaking. Unit appears ok , customer will have to monitor

We serviced a

Kenmore Dryer

Near Farmington, NY 14425

Derek

Job Details: 05/02/2023

Dryer is fixed need to do ice maker kit. All paid .

We serviced a

GE Refrigerator

Near Rochester, NY 14625

Job Details: 05/02/2023

Icemaker faulty and getting stuck in fill mode and causing icemaker to continue to fill with water and flood only option is to replace icemaker. Icemaker: WR30X10093 Customer will contact Andrew for reimbursement.

We serviced a

Samsung Dryer

Near Rochester, NY 14606

Tanner

Job Details: 05/02/2023

Complaint of noise during use, found idler pulley has lost lubricant in bearings. Repaired with repair kit. Tested unit and unit tested good.

We serviced a

kitchenaid Dishwasher

Near Farmington, NY 14425

Derek

Job Details: 05/02/2023

Fried wires to the board and the board is fried. Going to look at new machines.

We serviced a

maytag Washer

Near Rochester, NY 14616

Jose R

Job Details: 05/01/2023

When customers runs the unit and it goes into a spin mode the unit starts to bang around everywhere when diagnosing it drum was bouncing like a basketball went ahead and replaced shocks now unit is operating with in specs complete

We serviced a

Whirlpool oven

Near Penfield, NY 14526

Derek

Job Details: 05/01/2023

Needs the fuse for the main board. I replaced the inline fuse and tested the wall oven both top and lower over to make sure all is working. No issues and both are working great.

We serviced a

kenmore Washer

Near Rochester, NY 14618

Job Details: 05/01/2023

All screws in heater box and fan motor missing causing heater box to bounce around, reattached heater box ran and tested all is tight and working good.

We serviced a

Samsung refrigerator

Near Rochester, NY 14623

Tanner

Job Details: 05/01/2023

Installed new Evap shroud assembly. Drain tube heater upgrade with new drain tubes. Installed new Evap sensor. Customer to continue to monitor.

We serviced a

frigidaire dishwasher

Near West Henrietta, NY 14586

Cristian

Job Details: 05/01/2023

05/01/2023 11:20 am by Cristian Ayala Replace drain pump and cleaned out drain line tested unit no leaks and drains fine pump #A00126401

We serviced a

MAYTAG refrigerator

Near Webster, NY 14580

Chris

Job Details: 05/01/2023

Installed customer supplied water filter and checks ok

We serviced a

Samsung Dishwasher

Near Pittsford, NY 14534

Cristian

Job Details: 05/01/2023

Ran unit multiple time select all the cycle didn?t see no issue advice customer let the unit run and if any error code please send a video .

We serviced a

Samsung refrigerator

Near Rochester, NY 14623

Job Details: 05/01/2023

Refrigerator evep fan burnt out and will need to be replaced as assembly. Replaced evap cover ran and tested all is running good.

We serviced a

Kitchen aid dishwasher

Near Fairport, NY 14450

Derek

Job Details: 05/01/2023

Needs a new motor. I installed a new sump motor assy. I ran and tested it and no leaks. It?s working and washing well. I found there was a. Read tie and some other piece of debris I. The impeller fan.

We serviced a

Kitchen aid dishwasher

Near Victor, NY 14564

Derek

Job Details: 05/01/2023

5/1 I replaced the spray arm and actuator shifter for the dishwasher. I ran and tested it sounds good now no loud buzzing and no leaks. Installed the spray arm and tested for 20 min. They had some dirty dishes in the unit and they look pretty clean after that amount of time. The Lower spray arm is moving and spin g well. This is for the fishers fire station they?re tax exempt. Price should be around $350.00. The actuator for the water is making a loud buzzing noise and the lower spray arm is not spinning at all.

We serviced a

MAYTAG Dryer

Near Rochester, NY 14612

Job Details: 05/01/2023

Timer bad and will need to be replaced customer will replace dryer.

We serviced a

MAYTAG Dryer

Near Ontario, NY 14519

Chris

Job Details: 05/01/2023

Needs maintenance kit, f3e3 kit and door hinge No repair at this time approx 597.99 plus tax and shipping due

We serviced a

whirlpool Washer

Near Rochester, NY 14625

Chris

Job Details: 05/01/2023

Getting f1e1 ACU error this visit All power and voltages check ok , unable to locate a bad connection or loose connector Reset unit , cleared error code started and working. Per Maytag replace ACU first if problem returns, then UI No parts recommended be ordered unless code comes back Customer to contact us of anything to be ordered

We serviced a

Fisher & Pakel Refrigerator

Near Penfield, NY 14526

Chris

Job Details: 05/01/2023

1/4? plastic water supply line had small crack/ split- replaced with like plastic supply tube and checks ok Do recommend plumber to install copper or stainless line to prevent future issues but we don?t have correct plumbing/ water supply pressure fittings Left old water line with customer

We serviced a

GE refrigerator

Near Rochester, NY 14616

Job Details: 05/01/2023

Freezer drain frozen over cleared drain and all is draining good.

We serviced a

Samsung oven

Near Rochester, NY 14626

Cristian

Job Details: 05/01/2023

Customer will need control panel #DG94-03551B parts not available customer will call Samsung

We serviced a

Samsung dishwasher

Near Fairport, NY 14450

Tanner

Job Details: 05/01/2023

Complaint of unit draining even when off. Typical of a leak/overfill condition. In basement customer has water leaking under dishwasher even though breaker has been off and unit not in use. Uninstalled unit and leaking from inlet valve, turned water supply off. Replaced valve. Turned water on and new valve is water tight. Ran unit for several minutes. Momentary leak from front right door. Customer states this is new and has not observed leak from that spot. Reseated gasket. Unable to reproduce front door leak. Air in sump from repair can cause brief tidal waving. Otherwise front gasket may need replacement. (DD62-00043A). Customer to continue to monitor. After further testing gasket is needed. With new gasket unit leaking less but still leaking. Lower door seal is NLA. Unit will continue to leak.

We serviced a

frigidaire oven

Near Henrietta, NY 14467

Tanner

Job Details: 05/01/2023

Complaint of F5 error. This error condition is a generic control board fault. Customer self corrected y power cycling. ACU no longer available. If issue persists customer will have to replace.

We serviced a

Samsung Dryer

Near Fairport, NY 14450

Jose R

Job Details: 05/01/2023

Customer unit would not heat up when diagnosing the unit viewed that the heating element does not have any continuity went ahead and replaced element unit working with in specs complete

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