Service History 13 - Register Appliance Service

We serviced a

MAYTAG washer

Near Webster, NY 14580

Chris

Job Details: 07/31/2023

Unable to duplicate leak Started cycle will stop back and check status after next call Returned after load finished and no leak present. Customer concerned about vibration during spin but unit is on uneven floor with shims under front feet - can?t really change the operation in its current location Unable to locate any issues

We serviced a

LG refrigerator

Near Farmington, NY 14425

Tina

Job Details: 07/31/2023

Installed new ice maker and ran it thru test moved and it worked and filled without issues

We serviced a

frigidaire oven

Near Rochester, NY 14621

Job Details: 07/31/2023

Bake igniter bad max amp is 2.7 for old igniter needs 3.0-3.2 amps and will need to be replaced. Replaced bake ingnitor tested and all is working good.

We serviced a

Samsung Garbage disposal

Near Webster, NY 14580

Chris

Job Details: 07/31/2023

Both disposals are bad need to be replaced Replaced only main sink disposal at customer request Will think about the island disposal and call if wants replaced

We serviced a

Samsung refrigerator

Near Rochester, NY 14607

Job Details: 07/31/2023

Tennant canceled 7-31-23: F/F Evap fan and thermostat are bad and will need to be replaced.l, under 1 year warranty, along with main PCB Talked to Property manager Myles and they will replace unit.

We serviced a

Ge Oven

Near Webster, NY 14580

Chris

Job Details: 07/28/2023

Replaced bake element and checks ok

We serviced a

kenmore refrigerator

Near Fairport, NY 14450

Tina

Job Details: 07/28/2023

She didn?t have me look at fridge Washer needs new gear case she is going to get a new one Oven needs new bake element which is being ordered and I?ll come back to install 7/28 installed new bake element and it?s working without issues

We serviced a

Amana washer

Near Rochester, NY 14618

Chris

Job Details: 07/28/2023

Needs pump and also recommended door lock for ds error Also customer says some options not working No repair at this time

We serviced a

ge stove

Near Pittsford, NY 14534

Tina

Job Details: 07/28/2023

Gas cook top needs an entire ignition rebuild. wires, electrodes, spark module, burner bases/Orphis holders and screw because some are stripped. Customer is going to look into getter a new one

We serviced a

LG dishwasher

Near Irondequoit, NY 14609

Cristian

Job Details: 07/28/2023

Will recommend control board # Main board # Customer going to contact lg first before she repair the board she have 5 years on board

We serviced a

Frigidaire refrigerator

Near Rochester, NY 14610

Tina

Job Details: 07/28/2023

Fridge needs new board and temp sensor. This is a new leaf job and they need to approve before ordering.

We serviced a

LG washer

Near Pittsford, NY 14534

Tina

Job Details: 07/28/2023

Customer was looking for quotes on both washer and dryer to see if they wanted to fix them or not. Washer needs a new drain pump Dryer needs maintenance kit also possibly a new motor. Customer is going to get new appliances

We serviced a

GE refrigerator

Near Fairport, NY 14450

Cristian

Job Details: 07/28/2023

Replace adjuster on dishwasher # And cleaned out drain plug in fridge

We serviced a

frigidaire dishwasher

Near Rochester, NY 14609

Cristian

Job Details: 07/28/2023

Replace door switch tested unit working well now

We serviced a

MAYTAG washer

Near Irondequoit, NY 14609

Jose R

Job Details: 07/28/2023

Customers unit was making a loud noise when going into a spin mode or even when agitating took off front panel viewed that the noise was coming from the transmission customer will need a new gear case will not be go along with the repair and will be exploring there options on a new one

We serviced a

LG washer

Near Pittsford, NY 14534

Chris

Job Details: 07/28/2023

Replace main and fill parts , cycled several times and was unable to get unit to fail, checks ok No signs of water under machine, unit does not stop filling in rinse

We serviced a

Bosch Dryer

Near Williamson, NY 14589

Chris

Job Details: 07/28/2023

Cleaned condensation insert and unit heats much more even If unit fails again , recommend customer take picture of error code or write it down so we can research

We serviced a

GE oven

Near Penfield, NY 14526

Cristian

Job Details: 07/28/2023

Replace igniter tested unit heats up fine now

We serviced a

samsung oven

Near Fairport, NY 14450

Jose R

Job Details: 07/28/2023

Customer needs power coard with a 4 prom connector

We serviced a

Bosch washer

Near Rochester, NY 14616

Jose R

Job Details: 07/28/2023

Replaced drain pump also replaced water line now unit is operating with in specs complete

We serviced a

LG washer

Near Rochester, NY 14618

Tina

Job Details: 07/28/2023

Washer was not draining for customer, when I got here I ran a diagnostic and drain pump was broken, I used shop vac to clean all hoses and drain pump then took washer apart and replaced the drain pump. Put it back together and ran diagnostics and drain pump worked then ran a quick wax and it completed without any issues.

We serviced a

Kitchen aid refrigerator

Near Rochester, NY 14617

Cristian

Job Details: 07/28/2023

Will recommend Filter # Water filter assembly # Lobor 111.96

We serviced a

Whirlpool oven

Near North Chili, NY 14514

Job Details: 07/28/2023

Ran oven to pre heat all is working and operating normal elements all tested good temperatures are within 5?

We serviced a

Whirlpool oven

Near North Chili, NY 14514

Job Details: 07/28/2023

Ran oven through diagnostic mode no error codes, temp offset is 00? ran to 350?, temperatures are withing 10 degrees of set temp.

We serviced a

ge microwave

Near Rochester, NY 14625

Chris

Job Details: 07/28/2023

Installed new over the range ge microwave Set vent to rear vent exit but hole in wall not centered, installed same as old unit Would need contractor to center / repair duct inside wall

We serviced a

Amana refrigerator

Near Pittsford, NY 14534

Job Details: 07/28/2023

Defrost thermostat blown and will need to be replaced. 7-28-23: Replaced defrost thermostat ran and tested all and all is running good.

We serviced a

LG refrigerator

Near Rochester, NY 14606

Jose R

Job Details: 07/28/2023

Customer ice maker was operating with in specs while on site customer complaint was that it was making it slow ran unit fills with water and also tray full of ice informed customer to monitor it and informed him on the 90 day service call

We serviced a

Ge Dishwasher

Near Rochester, NY 14606

Jose R

Job Details: 07/28/2023

Customer stated that the unit would not drain ran multiple cycles and unit was operating with in specs while on site complete

We serviced a

LG refrigerator

Near Rochester, NY 14606

Cristian

Job Details: 07/28/2023

Replace water tube to unit and defrosted drain plug done If customer calls back about weak pressure will recommend water case assembly Water valve . Replace light bulb in the microwave also

We serviced a

jenn air oven

Near Fairport, NY 14450

Job Details: 07/28/2023

Bake igniter bad replaced and tested all is working good.

We serviced a

Frigidaire dishwasher

Near Webster, NY 14580

Chris

Job Details: 07/27/2023

Unable to duplicate leak , checked disposal drain and installed missing splash shield kit Customer to monitor

We serviced a

samsung dishwasher

Near Webster, NY 14580

Jose R

Job Details: 07/27/2023

Went ahead and replaced drain pump ran a smart install and the unit passed and operated with in specs complete

We serviced a

samsung dishwasher

Near Webster, NY 14580

Chris

Job Details: 07/27/2023

7/27 replaced faulty vent assy and drain , reassembled as well as possible and unit checks ok 7/20 Father of home owner working on sink / plumbing could not run very long or pull unit completely But needs vent and recommend pump as it is loud Unit also partially taken apart apon arrival, left in state was found untill return visit

We serviced a

Whirlpool dryer

Near East Rochester, NY 14445

Tina

Job Details: 07/27/2023

Customer needed a new heating element and a thermal fuse. She is going to be getting a new appliance

We serviced a

GE Stove

Near Rochester, NY 14615

Cristian

Job Details: 07/27/2023

Replace ignited #tested unit working good now

We serviced a

samsung washer

Near Rochester, NY 14607

Jose R

Job Details: 07/27/2023

Customer was stating that the unit was leaking when diagnosing unit checked water lines drain pump drain line and everything passed unit completed a cycle with no signs of leak inform customer to run a couple of loads to confirm but not viewing any issues on site complete

We serviced a

GE dishwasher

Near West Henrietta, NY 14586

Job Details: 07/27/2023

Ran dishwasher through service mode with Newfi all door seals good found leak from diverter that is building onto floor and running to front left of dishwasher diverter will need to be replaced.

We serviced a

GE Stove

Near Fairport, NY 14450

Chris

Job Details: 07/27/2023

Replaced front right infinite switch and burner appears to cycle properly

We serviced a

Whirlpool washer

Near Webster, NY 14580

Chris

Job Details: 07/27/2023

Replaced lid switch assy and checks ok

We serviced a

Kenmore refrigerator

Near Penfield, NY 14526

Chris

Job Details: 07/27/2023

Replaced inlet valve and checks ok

We serviced a

Frigidaire Refrigerator

Near Rochester, NY 14607

Cristian

Job Details: 07/27/2023

Replace control board tested unit everything seems to be working fine now

We serviced a

Dryer washer

Near Rochester, NY 14607

Jose R

Job Details: 07/27/2023

Customer needed dryer to be diagnosed when viewing unit the control interface was turning on and off customer would need interface to get issue resolved

We serviced a

MAYTAG washer

Near Penfield, NY 14625

Jose R

Job Details: 07/27/2023

Customer stated that his unit is spitting a f03 e01 error code and when diagnosing unit on site everything passed and no error codes appeared and can?t find model and serial for unit front sticker is washed off where you can?t see anything inform customer with out that there is nothing we can do are our end when it comes to ordering parts

We serviced a

Zline Range

Near Webster, NY 14580

Chris

Job Details: 07/27/2023

Service#: ONZ0821-1 Installed customer supplied frame / hinge receiver kit Large door appears much more secure and unable to get door to come out of place again Customer email Dxvasalo@gmail.com

We serviced a

Whirlpool washer

Near Fairport, NY 14450

Cristian

Job Details: 07/27/2023

Replace door gasket ran unit multiple times no leaks .

We serviced a

whirlpool dishwasher

Near Webster, NY 14580

Chris

Job Details: 07/27/2023

Reinstalled door gasket and verified operation If it continues to fall out can replace but see no defects on original

We serviced a

bosch Refrgierator

Near Rochester, NY 14618

Job Details: 07/27/2023

Icemaker turned off, turned on and ran a cycle all filled and ran good.

We serviced a

Whirlpool washer

Near Rochester, NY 14625

Cristian

Job Details: 07/27/2023

Replace door switch tested unit spins fine now

We serviced a

GE refrigerator

Near Rochester, NY 14617

Job Details: 07/27/2023

L/S Refrigerator door seal was warped and allowing moisture to build up inside and unit to run, reheated seal to relax and is now sealing good, instructed customer to monitor and call if seeing a gap form back, if gap does come back will need to replace L/S Refrigerator door seal under warranty.

We serviced a

samsung Refrgierator

Near Fairport, NY 14450

Cristian

Job Details: 07/27/2023

Replace drain kit

We serviced a

GE Stove

Near Fairport, NY 14450

Tina

Job Details: 07/27/2023

Glass cook top chipped ordered a new one but don?t known when it will be in. Putting appt for one week out hoping we have it by then. 7/27 glass cooktop installed but UI board is not working. It is still covered under warranty so customer is going to call us when he receives the parts and we will come to install.

We serviced a

GE Dryer

Near Fairport, NY 14450

Cristian

Job Details: 07/27/2023

07/27/2023 10:17 am by Cristian Ayala Will recommend Rear bearings Front frame 3 Glides Display plastic frame .

We serviced a

Whirlpool refrigerator

Near Penfield, NY 14526

Tina

Job Details: 07/26/2023

Freezer was frosted over on evap cover and FF section was 67?. I took off cover and evaporator was completely frosted over. I tested sensor and it had continuity while at the correct temp so I then steamed off evap. I put freezer back together and then switched out the Main Control Board and programmed it.

We serviced a

GE dryer

Near Webster, NY 14580

Chris

Job Details: 07/26/2023

Replaced idler and front bearing glides tests ok Also cleaned dryer vent from exterior with vent brush attachment

We serviced a

Frigidaire Dryer

Near Irondequoit, NY 14617

Cristian

Job Details: 07/26/2023

Replace gas valve coils tested unit multiple time heats up fine now

We serviced a

Kenmore refrigerator

Near Penfield, NY 14526

Chris

Job Details: 07/26/2023

Needs freezer gasket estimate approx 270 will be due No repair at this time

We serviced a

Whirlpool dishwasher

Near Webster, NY 14580

Chris

Job Details: 07/26/2023

Installed new heating element and verified heating

We serviced a

Kenmore Dryer

Near Rochester, NY 14618

Tina

Job Details: 07/26/2023

Belt was shredding and wheeled we?re worn down plus blower wheel was full of lint and other things. Dryer was cleaned out and a new maintenance kit was installed which consist of 2 wheels, belt and pulley

We serviced a

Samsung washer

Near Rochester, NY 14623

Tina

Job Details: 07/26/2023

Microwave was working without issues. I put a mug with water in it and ran it for a bit and it heated up and didn?t shut off or anything. Fridge was not balanced and feet were not down so put feet down on that bed balanced it. Door seemed to work good. Washer had water lines reversed so I switched the lines and it?s working Without issues.

We serviced a

kenmore refrigerator

Near Penfield, NY 14526

Chris

Job Details: 07/26/2023

Replaced icemaker , leaky inlet valve and Mullen spring All appears ok Unit has door handles taken off prior to my arrival

We serviced a

Kenmore washer

Near Rochester, NY 14610

Jose R

Job Details: 07/26/2023

Customer main board was bad causing the unit door not to open went ahead and replaced main board and unit is operating with in specs complete

We serviced a

Samsung refrigerator

Near Webster, NY 14580

Jose R

Job Details: 07/26/2023

Customer unit was frozen over causing the fan not to spin customer would need temp sensor (DA32-10104N) and evap cover (DA97-11704A) will be extending the defrost cycle and making sure the unit is draining properly when coming back to do the repair

We serviced a

Samsung refrigerator

Near Rochester, NY 14622

Cristian

Job Details: 07/26/2023

Error code 33 e =ice maker water pipe replace water pipe tested unit no error code and water went to Ice-maker fine now .

We serviced a

MAYTAG dishwasher

Near Webster, NY 14580

Chris

Job Details: 07/26/2023

Appears electronics are faulty recommend replacement of electronics Estimate approx 500 would be due No repair at this time

We serviced a

MAYTAG washer

Near Rochester, NY 14620

Jose R

Job Details: 07/26/2023

Replaced door switch now unit is not power cycling on and off and operating with in specs ran and rinse and spin and everything passed and completed a cycle complete

We serviced a

Bosch refrigerator

Near Penfield, NY 14526

Jose R

Job Details: 07/26/2023

Customer ice maker was not working ice maker function is turned on and it?s stuck in a upside down position customer would need a new ice maker will reach out to manufacture and see if they can do anything for them and will get back to us if wanting to go along with the repair

We serviced a

MAYTAG refrigerator

Near East Rochester, NY 14445

Cristian

Job Details: 07/26/2023

Replace jazz board # tested unit working good now

We serviced a

samsung refrigerator

Near Webster, NY 14580

Chris

Job Details: 07/26/2023

Replaced shorted heating element and right rear drum support only at customer request Samsung needs , icemaker, auger assy, board and heater clip kit - no repair at this time

We serviced a

GE dishwasher

Near Pittsford, NY 14534

Jose R

Job Details: 07/26/2023

THere was little to no water I. N The dishwasher to spin the arms. I pulled the bottom cover off and found the dishwasher was leaking from the rubber motor sleeve. It needs a new motor the rubber is part of the motor. It wasn?t the motor hose it was the molded hose for the diverter. It?s missing mounting screws and brackets. The screws are missing for the kick plate.

We serviced a

GE washer

Near Macedon, NY 14502

Tina

Job Details: 07/26/2023

Washer is out of balance, bearings are shot, cement weights are cracked. Customer is going to get a new washer

We serviced a

samsung washer

Near Rochester, NY 14615

Cristian

Job Details: 07/26/2023

Will recommend replacing drain pump tested unit drains fine now

We serviced a

Whirlpool Refrgierator

Near Rochester, NY 14624

Job Details: 07/26/2023

Refrigerator FF evap fan burnt out. 7-26-23: Wiring harness bad refrigerator will need to be replaced.

We serviced a

samsung Refrgierator

Near Rochester, NY 14617

Cristian

Job Details: 07/26/2023

Replace all 3 parts tested unit no error codes wait 24 hours for proper cooling replace Evap cover # Temp sensor # Drain kit #

We serviced a

Samsung Dryer vent

Near Pittsford, NY 14534

Jose R

Job Details: 07/26/2023

Customer need a short run on the vent cleaning went ahead and made sure the unit venting is nice and clean complete

We serviced a

GE refrigerator

Near Churchville, NY 14428

Job Details: 07/26/2023

Refrigerator condenser fan going bad and will need to be replaced want to look and see if fan motor is replaceable without housing. 7-26-23: Replaced condenser fan motor ran and tested all and all is blowing and working good.

We serviced a

Whirlpool washer

Near Pittsford, NY 14534

Job Details: 07/26/2023

Checked dryer vent and nothing in it to clean, ran washer through rinse and spin cycle gearcas and hub are bad not economical to repair suggest replacing.

We serviced a

Maytag Washer

Near Fairport, NY 14450

Tina

Job Details: 07/26/2023

Washer is throwing an HR code which is the heater, when I looked at the board there are multiple burn marks on the board that have melted the silicone. Washer is 17 years old and board is NLA

We serviced a

Kenmore dishwasher

Near Fairport, NY 14450

Job Details: 07/26/2023

Complaint of leak from dishwasher. Unit is leaking from front right corner. Small tear in gasket on that side. Also geometry on door is slightly off on right hand side. With door fully actuated he right corner dips lower than left. When shut this difference is less pronounced but still present. Order gasket and door hinge. Replace gasket and test. If success return door hinge adjust labor to gasket labor. If leak persists replace right door hinge. 7-26-23: Ran dishwasher and leak is being caused by over foaming in lower tub suggested customer replace detergent with cascade and no rinse aid, rinse aid was turned to max and causing foaming also.

We serviced a

Frigidaire refrigerator

Near Henrietta, NY 14467

Cristian

Job Details: 07/26/2023

The noise that customer is hearing is the compressor starting there?s not much we can really do unit seems to be working fine .

We serviced a

Samsung refrigerator

Near Victor, NY 14564

Cristian

Job Details: 07/25/2023

Ice build up behind Evap cover causing fan not to rotate Replace temp sensor and Drain kit tested unit no error codes wait 24 hours for proper temperature.

We serviced a

GE oven

Near Irondequoit, NY 14617

Cristian

Job Details: 07/25/2023

Igniter was put in wrong reinstalled it working well now

We serviced a

Kitcherdn Aid Refrigerator

Near Webster, NY 14580

Chris

Job Details: 07/25/2023

Replaced main electrical control and unit checks ok

We serviced a

Whirlpool dryer

Near Rochester, NY 14612

Job Details: 07/25/2023

Motor locked up and will need to be replaced along with rear bearings. 7-25-23: Replaced motor and rear bearing ran and tested all and all is running good and quite

We serviced a

Frigidaire refrigerator

Near Williamson, NY 14589

Chris

Job Details: 07/25/2023

Cleared defrost drain

We serviced a

Frigidaire dishwasher

Near Rochester, NY 14624

Job Details: 07/25/2023

Dishwasher spray arm damaged cost is not worth repair due to age of appliance.

We serviced a

Samsung refrigerator

Near Irondequoit, NY 14622

Jose R

Job Details: 07/25/2023

Customer unit is frozen over on both sides and has twin cooling which means both components would need work and the coast of the repair is about the price of a new one so customer will be exploring there options on a new one

We serviced a

frigidaire Dishwasher

Near Rochester, NY 14618

Tanner

Job Details: 07/25/2023

The timer is getting stuck and not moving in some positions. Replaced timer, tested unit via normal wash and timer is advancing. Unit testing good.

We serviced a

Whirlpool dryer

Near Rochester, NY 14609

Jose R

Job Details: 07/25/2023

Customer unit would not heat up when diagnosing unit viewed that the wire was burnt out and the thermostat was bad as well went ahead and replaced dryer thermal it off fuse kit unit operating with in specs complete

We serviced a

samsung dishwasher

Near Webster, NY 14580

Chris

Job Details: 07/25/2023

Needs water wall assy and upper rinse arm falls off and needs water supply tube Estimate approx 535-565 plus tax would be due No repair at this time

We serviced a

MAYTAG refrigerator

Near Pittsford, NY 14534

Tina

Job Details: 07/25/2023

Ice maker is working there was to much ice in bucket and arm would not go down. While here I notice that the freezer had a sheet of ice n the bottom and around the evap cover so I talked to customer and she will have a trip charge and labor for doing that job because it has nothing to do with the ice maker issues. Freezer was taken apart and there was something stuck on the drain so it was all defrosted and drain was unclogged.

We serviced a

Frigidaire refrigerator

Near Canandaigua, NY 14424

Chris

Job Details: 07/25/2023

Defrosted and found Defrost heater not connected fully causing partial defrost - reconnected and verified defrost operation Recommend Mullen flipper be replaced and studs/hinges to prevent future issues estimate approx 290 plus tax and shipping due At time of service door is ok but chance door itself may be damaged between now and then

We serviced a

Samsung Dishwasher

Near Pittsford, NY 14534

Tanner

Job Details: 07/25/2023

Complaint of unit leaking and poor wash. Unit leaking from inlet. Manifold is not seating into wash base. There is a rubber gasket missing. Hard to tell if just the gasket will seat the tube feeder properly. Quoted for gasket tube feeder and inlet. Customer advised wash motor is louder than typical.customer has noticed as well. Customer advised if wash pump is not circulating properly poor wash outcomes can still occur even with all repairs above made. Recommended replacement. customer looking into replacement options.

We serviced a

Whirlpool dishwasher

Near Pittsford, NY 14534

Tina

Job Details: 07/25/2023

Dishwasher was not draining and was full of water. She recently had a new garbage disposal installed and they never took the knockout out so it was not draining. I drilled it out and now dishwasher is draining without any issues

We serviced a

Samsung oven

Near Pittsford, NY 14534

Tanner

Job Details: 07/25/2023

Complaint of no operation after self clean. Found open TCO. Replaced TCO. Unit now operable. Customer advised self clean option should be avoided as it can cause this issue. Reviewed alternate cleaning options.

We serviced a

Whirlpool dryer

Near Rochester, NY 14612

Job Details: 07/25/2023

Ran dryer for 20 minutes on all cycles can not get breaker to trip, tested door switch timer all components are checking good dryer is running with no issues.

We serviced a

samsung Dryer

Near Fairport, NY 14450

Tina

Job Details: 07/25/2023

Dryer was heating up but taking a very long time to dry. I took apart a the back and the venting was wet and there was a chunk of lint soaking wet blocking the air from flowing. I checking the outside venting and the sprinkler system was spraying right into the venting so I repositioned that and then cleaned out the wet lint. All components were working.

We serviced a

Samsung washer

Near Webster, NY 14580

Jose R

Job Details: 07/25/2023

Customer unit was leaking when in use when diagnosing unit viewed that one of the hoses had a crack on it causing it to leak went ahead and replaced hosing and ran a smart install and everything passed complete

We serviced a

Whirlpool refrigerator

Near Rochester, NY 14626

Job Details: 07/25/2023

Ran icemaker through test cycle all is working good, ran timer through defrost cycle all is working good defrost heater is good defrost thermostat is good all is running good.

We serviced a

samsung dryer

Near Rochester, NY 14608

Cristian

Job Details: 07/25/2023

Cleaned out vent short line and inspect the stove everything look good on the stove and dryer heats up and vents correctly now .

We serviced a

samsung oven

Near Fairport, NY 14450

Cristian

Job Details: 07/25/2023

07/25/2023 09:20 am by Cristian Ayala Display is acting up again and we replace board and touch pad When clicking off you have to touch it multiple time in order to shut it off eventually it shuts off this was the reason we replace board and touch pad still same issue . Display is unrepairable because I will ask for the same parts again that was replace all ready . Mainpcb#DE92-03959e display #DG96-00559A Customer complaint about temp not accurate goin to run a 20 min cycle on 450 ran it for 20 min and temp was pretty accurate calibrated unit 10 higher .

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