We serviced a
Kenmore Refrigerator
Near Rochester, NY 14608
Cristian
Job Details:
02/12/2025
Will recommend defrost board and defrost sensor .
We serviced a
Sub Zero refrigerator
Near Rochester, NY 14622
JK
Job Details:
02/12/2025
FF section has no frost pattern and has a sealed system issue and will need a new compressor and recharge.
We serviced a
Samsung refrigerator
Near Rochester, NY 14616
Cristian
Job Details:
02/12/2025
Replace freezer defrost sensor wait 24 hours for proper cooling
We serviced a
frigidaire Wall oven
Near Rochester, NY 14625
Chris
Job Details:
02/12/2025
Has bad bake element which appears to be the e heating issue- but rack self clean sensor , meat probe socket are also bad and NLA - no repair at this time
We serviced a
Samsung Dishwasher
Near Rochester, NY 14624
Jose R
Job Details:
02/12/2025
Cx unit did not have any power went ahead and unplugged the display and clean the board now unit is turning on informed Cx to monitor unit and if it happens again would recommend display board
We serviced a
Whirlpool Washer
Near Victor, NY 14564
Derek
Job Details:
02/11/2025
Needs a new washer the gear box is leaking oil badly. The coupler is also stripped out.
We serviced a
Whirlpool Refrigerator
Near Walworth, NY 14568
Derek
Job Details:
02/11/2025
Needs a new inlet valve. Not going to worry about the ice maker. I replaced the water inlet valve in the washer. It?s getting hot water now. I ran a quick wash and it?s fine it ran the whole cycle no problems.
We serviced a
Bosch Dishwasher
Near Fairport, NY 14450
Tina
Job Details:
02/11/2025
Dishwasher was leaking, customer door wheel off door and kickplate off to find leak and it was the valve. Installed a new valve and put it all back together then ran it without issues.
We serviced a
LG Refrigerator
Near Rochester, NY 14625
Tina
Job Details:
02/11/2025
When the ice maker was put in service mode it would only go thru part of a harvest and was super loud so a new one is needed. I also checked to make sure the line wasn?t frozen going to ice maker and it didn?t appear to be
installed new ice maker and it went into harvest mode and filled without any issues.
We serviced a
Blomberg Oven
Near Penfield, NY 14526
Chris
Job Details:
02/11/2025
Found weak bake igniter , replaced and now has proper amp draw of approximately 3.39amps and ignites properly
We serviced a
Speed queen Washer
Near Fairport, NY 14450
Derek
Job Details:
02/11/2025
I found the harness for the lid switch was disconnected. I zip tied he harness to the lid lock switch. The harness is on back order and is super expensive for a 5 inch lid lock harness. I tested the washer and it?s working good.
We serviced a
Whirlpool Washer
Near Rochester, NY 14626
Jose R
Job Details:
02/11/2025
Cx has a bad gear case and would need to be replaced Cx wil be utilizing unit until it gets worse then will explore options on a New one complete
We serviced a
Kenmore Washer
Near Webster, NY 14580
Chris
Job Details:
02/11/2025
leak is from main tub seal - would need a complete rebuild as clutch etc is corroded as well
No repair at this time
We serviced a
Whirlpool Dishwasher
Near Webster, NY 14580
Cristian
Job Details:
02/11/2025
Drain pan was fill with water possible cause was the filter was dirty ran unit few times didn?t see no leaks .
We serviced a
Kitchenaid Refrigerator
Near Webster, NY 14580
Cristian
Job Details:
02/11/2025
The arm was detached from ice maker causing over fill
If customer calls back will recommend ice maker #
And arm #
We serviced a
Ge refrigerator
Near Webster, NY 14580
Chris
Job Details:
02/11/2025
Replaced defective defrost heater and defrosted evaporator- may take 24 hours to regulate proper temperature
We serviced a
GE Oven
Near Fairport, NY 14450
Tina
Job Details:
02/11/2025
Bake element caught fire and there is now a hole in it and part of the wire connection was burned so I stripped it and added a new connector.
We serviced a
Maytag Washer
Near Fairport, NY 14450
Derek
Job Details:
02/11/2025
Touch screen not working at all he transmission bearing is grinding badly. Needs a new washer his one is not worh fixing. Maytag bravos xl
We serviced a
Whirlpool Refrigerator
Near Fairport, NY 14450
Tina
Job Details:
02/11/2025
ice maker was not getting voltage to it from the board, both feet were broken off the fridge from when contractors moved it. Customer is not going to repair due to age and is going to look for a new fridge
We serviced a
GE Microwave
Near Rochester, NY 14615
Cristian
Job Details:
02/11/2025
Customer will not fix microwave and will like to replace wash plate on washer
Paid in full first service
We serviced a
LG Range
Near Webster, NY 14580
Chris
Job Details:
02/11/2025
Replaced oven bake igniter and verified proper heat - tests ok
We serviced a
Maytag Washer
Near Pittsford, NY 14534
JK
Job Details:
02/11/2025
Ran washer through service mode no stored error codes all components checking good, ran load of towels and sheet in machine all agitating and spinning good, can find no reason for complaint.
We serviced a
LG Washer
Near Webster, NY 14580
Chris
Job Details:
02/11/2025
Replaced inlet valve and verified hot and cold water operation- tests ok
We serviced a
Samsung washer
Near Rochester, NY 14625
Jose R
Job Details:
02/11/2025
Cx has a bad inner and outer and will be calling Samsung to get issue covered complete
We serviced a
Ge Washer
Near Rush, NY 14543
JK
Job Details:
02/11/2025
Two shocks broken all will need to be replaced. 02-11-25: Replaced all four shocks ran and tested all is working good.
We serviced a
Lg Washer
Near Greece, NY 14612
Cristian
Job Details:
02/11/2025
Replace display tested unit working normal .
We serviced a
GE Washer
Near Rochester, NY 14625
Cristian
Job Details:
02/11/2025
Dryer - will need new timer if it keep acting up #
Washer -if still out of balance will need new shocks # left #
Right #
We serviced a
LG oven
Near Rochester, NY 14625
Chris
Job Details:
02/11/2025
Found small piles of burnt cat food next to bake burner - unable to locate any other issues all visible wiring and control looks good. More than likely due to rodent damage/ infiltration at some point - Not able to get rid of anymore odor, customer would have to buy new range to resolve completely.
We serviced a
Speedqueen Washer
Near Rochester, NY 14610
JK
Job Details:
02/11/2025
Main PCB was stuck in cycle rest all ran and tested all and all is running good instructed customer to run some loads and call if needed.
We serviced a
Whirlpool Washer
Near Rochester, NY 14615
Cristian
Job Details:
02/11/2025
Will need door switch and control board. Customer declined the repair. Will get a new unit.
We serviced a
LG front load washer
Near Penfield, NY 14526
Tina
Job Details:
02/11/2025
installed other valve and ran washer and there are no more leaks. washer working without issues.
We serviced a
Samsung oven
Near Rochester, NY 14623
JK
Job Details:
02/11/2025
Oven control board relay burnt out for bake and will need to be replaced.
We serviced a
Whirlpool Dishwasher
Near Pittsford, NY 14534
Tina
Job Details:
02/11/2025
Wash motor is not turning on and when in service mode there is an F4E3 which is a motor error so a new sump assy is needed and being ordered.
2/11 Installed sump assy and the dishwasher is now running without any issues.
We serviced a
Whirlpool washer
Near Pittsford, NY 14534
Jose R
Job Details:
02/11/2025
Unit is miss communicating and not running a cycle would recommend to come back with control board will review with significant other and get back to us if wanting to go along with repair
We serviced a
Kenmore Stove
Near Farmington, NY 14425
Derek
Job Details:
02/11/2025
I cleaned out the burner and the orifice. There was black debris built up in the burner causing it to not lite up. I tested it and it?s working well now.
We serviced a
Crosley Refrigerator
Near Rochester, NY 14618
Jose R
Job Details:
02/11/2025
Replaced door switch now light is being responsive complete
We serviced a
Frigidaire Refrigerator
Near Rochester, NY 14610
JK
Job Details:
02/11/2025
Defrost relay on control board bad and will have to be replaced under warranty.
02-11-25: Changed defrost control board ran and tested all and all is running and working good.
We serviced a
Kitchenaid Dishwasher
Near Rochester, NY 14618
Derek
Job Details:
02/11/2025
Unti is leaking badly from the sump gasket and actuator. Needs a new sump assy. Not going to fix at this time. $460 to repair.
We serviced a
Whirlpool Washer
Near Irondequoit, NY 14617
Cristian
Job Details:
02/10/2025
Customer we need new control board.
We serviced a
Samsung Dryer
Near Rochester, NY 14626
Jose R
Job Details:
02/10/2025
Cx has a bad board we?re the relay on it is stuck causing unit to over heat Cx will need control board if wanting to go along with repair
We serviced a
Kitchenaid Dishwasher
Near Irondequoit, NY 14617
Cristian
Job Details:
02/10/2025
Will recommend upper upper spray arm and bottom one ,
We serviced a
frigidaire Oven
Near Rochester, NY 14626
Jose R
Job Details:
02/10/2025
Cx had a bad igniter went ahead and replaced igniter now unit is operating with in specs complete
We serviced a
Kenmore refrigerator
Near Fairport, NY 14450
Tina
Job Details:
02/10/2025
Ice maker is going into harvest mode but water is still not coming in, valve is getting 120VAC so customer got a bad valve. She is just going to return the valve and not do the repair.
We serviced a
Maytag Washer
Near Ontario, NY 14519
Chris
Job Details:
02/10/2025
Unit definitely has a bad clutch/cam pulley kit. Also symptoms of a bad gear box
No repair at this time
We serviced a
Whirlpool Oven
Near West Henrietta, NY 14586
JK
Job Details:
02/10/2025
Ran oven igniter getting to proper amps all is lighting and heating good, ran oven up to 350? allowed oven to cycle through a few times all is lighting and running good. If problem returns will need new PCB.
We serviced a
Maytag dryer
Near Irondequoit, NY 14617
Cristian
Job Details:
02/10/2025
Replace Maintenance kit tested unit working normal
We serviced a
Whirlpool dishwasher
Near Macedon, NY 14502
Derek
Job Details:
02/10/2025
The heater is working fine the vent is working and not clogged. The touch controls are not all functioning. Normal rinse and soak are the only ones that are working. It may use the heater function under the normal function. You cannot manually switch to heat dry the buttons aren?t working. It?s going to be $500 to repair which is as much as a new unit.
We serviced a
Ge dishwasher
Near Irondequoit, NY 14617
Jose R
Job Details:
02/10/2025
Replaced pressure sensor on dishwasher now unit is able to drain and is operating with in specs
Cx oven igniter was not providing proper amperage. Went ahead and replaced igniter now unit is operating Properly complete
We serviced a
Kenmore Dryer
Near Rochester, NY 14609
Jose R
Job Details:
02/10/2025
Cx had a broken belt went ahead and replaced belt now unit is operating with in specs complete
We serviced a
Samsung Washer
Near Rochester, NY 14624
JK
Job Details:
02/10/2025
Drain pump bad replaced ran and tested all is running and draining good.
We serviced a
Amana Washer
Near Rochester, NY 14620
Tina
Job Details:
02/10/2025
Washer drain pump won?t stop running, I was able to get it into diagnostics mode and I got a pressure system fault, the pressure hose is good and the water appears to be coming in without issues so a new board is needed. Customer is most likely going to get a new appliance but if she changes her mind than the part number is in the notes to order.
We serviced a
Maytag Dryer
Near Macedon, NY 14502
Derek
Job Details:
02/10/2025
I replaced the blown thermal fuse. I checked the dryer vent it looks fairly clean. The customer says they clean it about once a year. Ran and tested the dryer it?s working fine now.
We serviced a
Maytag Washer
Near Pittsford, NY 14534
JK
Job Details:
02/10/2025
Ran washer hub was alittle warn again changed ran and tested with load all is staying in balance and running good. Informed customer hot water line was leaking and to replace.
We serviced a
Samsung Washer
Near Scottsville, NY 14546
JK
Job Details:
02/10/2025
Water inlet valve rusted up and will need to be replaced.
We serviced a
frigidaire stove
Near Pittsford, NY 14534
Derek
Job Details:
02/10/2025
Needs a new oven the parts are nla for this unit.
We serviced a
Whirlpool Dryer
Near Pittsford, NY 14534
Tina
Job Details:
02/10/2025
Long run vent cleaning done also took apart venting on the back and cleaned that all out. Cleaned out filter in front load washer.
We serviced a
Lg washer
Near Penfield, NY 14526
Tina
Job Details:
02/10/2025
Washer is leaking at hot water valve but customer wants both valves installed, I had the 3 way valve that was installed but I?m ordering the single hot valve and going to come back and install.
We serviced a
Whirlpool Dishwasher
Near Fairport, NY 14450
Derek
Job Details:
02/10/2025
I replaced the broken soap dispenser. It?s a complete unit no individual parts.
We serviced a
Whirlpool WASHER
Near Pittsford, NY 14534
Tina
Job Details:
02/10/2025
The drain pump works but does make a funny noise and the hard is sending intermittent voltage to the drain pump and you hear the relay click over and over again. due to cost of repair and age of appliance (17 years) customer is going to get a new washer.
We serviced a
Samsung dryer
Near Ontario, NY 14519
Chris
Job Details:
02/10/2025
Unit needs exhaust thermostat set
Estimate is approx 140.00 plus tax due on return.
No repair at this time
Small chance that it would need a control if problem returns and would be an additional 250.00 plus tax
We serviced a
Maytag Dryer
Near Ontario, NY 14519
Chris
Job Details:
02/10/2025
Hooked up and tested Maytag dryer
We serviced a
Kenmore Oven
Near Fairport, NY 14450
Tina
Job Details:
02/10/2025
Customer is looking for a refurbished control board due to this one being NLA, the oven net cram is also bent which is preventing door from closing correctly, from is NLA also.
Customer is going to call us if he find a board for us to come and install and he knows trip fee will be covered for 90 days but he will have to pay labor
We serviced a
Whirlpool Dishwasher
Near Hilton, NY 14468
JK
Job Details:
02/10/2025
Dispenser bad and leaking and will need to be replaced, along with vent fan.
We serviced a
Bosch Dishwasher
Near Pittsford, NY 14534
Derek
Job Details:
02/10/2025
I couldn?t find anything wrong with the dishwasher. It may be a computer board issue. It drained 5 times no problem.
We serviced a
Maytag Dryer
Near Pittsford, NY 14534
Jose D
Job Details:
02/07/2025
The dryer has power but won't start on site. The idler wheel is damaged and the idler switch is damaged. The thermistor fuse is showing an high kohms number compared to the the rooms tempature. All 3 parts will need to be replaced. The dryers main board is not sending voltage out. The dryer will also need a main board.
We serviced a
GE dishwasher
Near Fairport, NY 14450
Derek
Job Details:
02/07/2025
I did the software update to the dishwasher.
We serviced a
GE Dishwasher
Near Rochester, NY 14622
Jose R
Job Details:
02/07/2025
Cx had a bad circulation motor and sump will be needed to be replaced
We serviced a
GE Range
Near Rochester, NY 14610
Cristian
Job Details:
02/07/2025
Replace cook top with jk
We serviced a
Ge refrigerator
Near Pittsford, NY 14534
Cristian
Job Details:
02/07/2025
Replace icemaker and icemaker board tested unit filled normal wait 24 hours for proper ice to be made
We serviced a
Maytag dryer
Near Fairport, NY 14450
Tina
Job Details:
02/07/2025
Dryer wanly halfway plugged in, once it was in all the way the dryer started heating again.
We serviced a
Whirlpool Fridge
Near Hilton, NY 14468
Cristian
Job Details:
02/07/2025
Replace main board wait 24 hours for proper cooling
We serviced a
Lg refrigerator
Near Penfield, NY 14526
Tina
Job Details:
02/07/2025
customer was getting a FZ evap fan error code so a new one was installed and it?s working without issues.
We serviced a
Whirlpool washer
Near Victor, NY 14564
Derek
Job Details:
02/07/2025
F5 e3 door lock error code lock isn?t working properly. I replaced the door lock latch mechanism. I ran and tested the washer is working perfect now.
We serviced a
Speedqueen Washer
Near Webster, NY 14580
Chris
Job Details:
02/07/2025
Appears timer is stripped needs to be replaced
Estimate approx 380.00- 400.00 plus tax would be due on return if parts are ordered.
No repair at this time.
No email wants paper receipt
We serviced a
Maytag Range
Near Rochester, NY 14607
Jose R
Job Details:
02/07/2025
Cx had a bad bake heating event not allowing the unit to hit set temperatures went ahead and replaced element now unit is operating with in specs complete
We serviced a
Whirlpool Washer
Near Henrietta, NY 14467
Jose D
Job Details:
02/07/2025
The washer won't properly go into a spin cycle. The washer is showing signs that the drive block hub is stripped and will need to be replaced. The agitator is seized up, therefore it's hard to safely remove without causing any damage. The agitator will need to be broken off, removed And replaced to confirm the diagnosis. Had to break the agitator off, but the part that the agitator connects to the shaft is seized on, and won't come off, without potentially ruining the shaft connection.
We serviced a
Frigidaire Oven
Near Ontario, NY 14519
Chris
Job Details:
02/07/2025
Replaced oven bake igniter and verified operation
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14624
JK
Job Details:
02/07/2025
Icemaker motor bad replaced icemaker ran and tested all is working good.
We serviced a
LG Washer
Near Webster, NY 14580
Cristian
Job Details:
02/07/2025
Replace drain pump tested unit working normal now
We serviced a
Bosch Dishwasher
Near Pittsford, NY 14534
Tina
Job Details:
02/07/2025
dishwasher was leaking at valve and circulation pump but water to house had to be shut off due to the dishwasher water knob being rusted. customer is going to get a new appliance due to cost and it being 9 years old.
We serviced a
LG Washer
Near Pittsford, NY 14534
Jose D
Job Details:
02/07/2025
Theres a small rip in the door boot seal near the bottom middle. The door boot seal will need to be replaced. I replaced the door boot seal, ran and tested, no signs of a water leak on site, everything is working properly.
We serviced a
Whirlpool Refrigerator
Near Webster, NY 14580
Chris
Job Details:
02/07/2025
Replaced customer supplied water filter and checks ok- vent looks good and clear from exterior vent fixture
We serviced a
amana Dryer
Near Brockport, NY 14420
JK
Job Details:
02/07/2025
Unit will need a belt and wheel kit, customer will call for repair next week.
We serviced a
Roper Washer
Near Rochester, NY 14618
Jose R
Job Details:
02/07/2025
After replacing motor unit stopped working which caused the gear case to not work which burnt out motor Cx will have to start exploring there options on a brand new unit
We serviced a
Samsung oven
Near Rochester, NY 14618
Jose R
Job Details:
02/07/2025
Replaced top fan motor now u it is operating with in specs would need to come back and install bottom fan motor and u it would be operating with in specs complete
We serviced a
Kenmore Dryer
Near Penfield, NY 14526
Chris
Job Details:
02/07/2025
Replaced rear drum supports and idler assy. Unit now checks ok
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14620
Tina
Job Details:
02/07/2025
Tested ice maker again and it was still going into full harvest and calling for water but nothing was coming out, I tested the valve and it was getting 120VAC. The valve was working, and you could hear gurgling like water was going in but it wasn?t so I decided to take the copper water line off and make sure it was getting water and it wasn?t. I went in the basement and found the saddle valve and turned it back on. Customers husband forgot he had turned it off?
We serviced a
Kenmore Dryer
Near Rochester, NY 14610
Jose D
Job Details:
02/07/2025
Customer stated the dryer has intermittent drying. I ran and tested the to monitor the tempature. After 4 minutes the dryer would not ignite and produce a flame. The gas coils are faulty and will need to be replaced. I replaced the gas coils, ran and tested, everything is working properly now.
We serviced a
Frigidaire Dishwaher
Near Fairport, NY 14450
Derek
Job Details:
02/07/2025
It needs the lower door sweep and main door gasket. The drain pump sounds terrible and is barely pumping water out of the dishwasher. 2008 Frigidaire dishwasher.
We serviced a
LG Washer
Near Webster, NY 14580
Cristian
Job Details:
02/07/2025
Replace drain pump tested unit working normal now
We serviced a
Whirlpool Washer
Near Rochester, NY 14610
Jose D
Job Details:
02/07/2025
The washer makes a noise when ever the agitator changes directions. The clutch has some wiggle room because the teeth grooves dont seem to be lining up snug anymore. I would recommend to repair with the clutch pulley and cam kit. The wash also needs a new actuator. I repalced both parts, ran and tested, the washer now works properly.
We serviced a
Whirlpool Refrigerator
Near Brockport, NY 14420
JK
Job Details:
02/07/2025
Refrigerator has a sealed system issue, very small frost pattern not cost affective to repair, recommend replacing unit.
We serviced a
samsung ooven
Near Rochester, NY 14613
JK
Job Details:
02/07/2025
Igniter bad replaced ran and tested all is getting to temperature normally.
We serviced a
Samsung Dryer
Near Webster, NY 14580
Chris
Job Details:
02/07/2025
Appears control/child lock was accidentally turned on- shut off and advised customer on child lock function
We serviced a
Frigidaire Oven
Near Pittsford, NY 14534
Derek
Job Details:
02/06/2025
It?s going to need to be pulled out and have the bake element replaced and the temp sensor. $540 to repair.
We serviced a
GE Dishwasher
Near Irondequoit, NY 14617
Jose R
Job Details:
02/06/2025
Cx had bad pressure sensor causing the unit not to fill went ahead and replaced pressure sensor sensor now unit is operating with in specs complete
We serviced a
LG refrigerator
Near Fairport, NY 14450
Derek
Job Details:
02/06/2025
Needs a new fridge it is warm on the inside and the compressor is running and all the fans. Either the compressor is bad or it has Leslie?s all the refrigerant out of the system.
We serviced a
Maytag Washer
Near Fairport, NY 14450
Derek
Job Details:
02/06/2025
The drain pump wasn?t working I found some melted and damaged wires that were sparking underneath the washer. The lid was locked because it would finish the cycle because it wouldn?t drain. It needs a lower wiring harness. W11643701 $340 to fix it. They?re going to look at new ones.
We serviced a
Ge dishwasher
Near Rochester, NY 14609
Jose R
Job Details:
02/06/2025
Cx had a bad drain pump water was not draining went ahead and replaced drain pump now unit is operating with in specs
We serviced a
Samsung Dryer
Near Fairport, NY 14450
Jose R
Job Details:
02/06/2025
Cx had a bad power cord that was burnt out causing the wire harness to the unit to burn up Cx will be paying ore for the repair so will start exploring there options on a new unit