We serviced a
Samsung washer
Near Fairport, NY 14450
Derek
Job Details:
03/20/2023
Motor is getting really hot and there is a burning smell from it. It doesn?t always spin or rinse the laundry it?s hit or miss if it?s going to work or not very random
Quoted 430.00 to repair emailed quote to ally
We serviced a
Frigidaire refrigerator
Near Webster, NY 14580
JK
Job Details:
03/20/2023
Refrigerator will need a new freezer door to correctly fix frozen water line problem. Part NLA.
We serviced a
Samsung refrigerator
Near Rochester, NY 14616
Jose R
Job Details:
03/20/2023
when diagnosing the unit found that the there was a plastic peace blocking the door causing a leak between gasket and the door took plastic off and unit is working with In specs if issue keeps going would need fridge temp and evap cover
We serviced a
kitchenaid Refrigerator
Near Webster, NY 14580
JK
Job Details:
03/20/2023
Not cost affective to repair appliance customer will replace.
We serviced a
Kitchen aid oven
Near Webster, NY 14580
Chris
Job Details:
03/17/2023
Checked all connections and they appear ok if problem returns recommend key pad and harness assy
Estimate approx 585 plus tax/shipping due
Small chance per kitchenaid may need electric controls as well which would be at least part costs
We serviced a
Whirlpool Dryer
Near Rochester, NY 14612
JK
Job Details:
03/17/2023
Ran dryer and getting to proper temperatures, checked vent and it's all clear, checked all thermostats and everything is checking good.
We serviced a
Bosch dishwasher
Near Irondequoit, NY 14617
Cristian
Job Details:
03/17/2023
Garbage disposal dishwasher cap was still on will not let unit drain
Cap removed unit is working and draining fine now
We serviced a
Maytag Dryer
Near Rochester, NY 14625
Tina
Job Details:
03/17/2023
Installed new heating element and working without issues
We serviced a
LG washer
Near Pittsford, NY 14534
Tina
Job Details:
03/17/2023
Dishwasher was not draining, they just had a disposal put in and the knock out was still in preventing the drain. Knockout removed and dishwasher is working now without issues.
We serviced a
MAYTAG Dryer
Near Rochester, NY 14616
JK
Job Details:
03/17/2023
Dryer will need motor and timer due to burnt contacts in both.
We serviced a
GE Dryer vent
Near Rochester, NY 14616
JK
Job Details:
03/17/2023
Completed dryer vent cleaning checked dryer for heat and airflow all is clean and venting good.
We serviced a
Samsung dishwasher
Near Ontario, NY 14519
Chris
Job Details:
03/17/2023
Unable to duplicate problem , appears possible sump issue
Part on back order with no eta
No repair recommend
We serviced a
Speed Queen washer
Near Webster, NY 14580
Cristian
Job Details:
03/17/2023
Replace water valve
We serviced a
Whirlpool Dryer
Near Rochester, NY 14617
Cristian
Job Details:
03/17/2023
Replace 2 clamps and 2 Semi Rigid Vent
We serviced a
Whirlpool Dishwasher
Near Rochester, NY 14626
Jose R
Job Details:
03/17/2023
Went ahead and replaced door latch unit working with in specs complete
We serviced a
samsung Refrigerator
Near Rochester, NY 14612
Jose R
Job Details:
03/17/2023
Customer fridge was iced over causing the unit not to properly cool in the fridge went ahead and replaced temp sensor(DA32-10104N) and evap cover (DA97-12609C) no error codes and unit working with In Specs complete
We serviced a
GE dishwasher
Near Rochester, NY 14626
Jose R
Job Details:
03/17/2023
Customer unit was not working had to do a soft reset and unit working with in specs complete
We serviced a
LG Dryer
Near Rochester, NY 14616
JK
Job Details:
03/17/2023
Replaced terminal block ran and tested all is working good.
We serviced a
GE refrigerator
Near Pittsford, NY 14534
Tina
Job Details:
03/17/2023
Freezer evap fan was working intermittently and FF fan was making loud sound so both are being replaced.
3/17 put in new FZ a evap fan in and it?s working without issues.
We serviced a
GE dishwasher
Near Rochester, NY 14625
Jose R
Job Details:
03/17/2023
We serviced a
Frigidaire Dishwasher
Near East Rochester, NY 14445
Tina
Job Details:
03/17/2023
Need to order parts but customer decided he is going to be getting a new appliance
We serviced a
Samsung refrigerator
Near Henrietta, NY 14467
Cristian
Job Details:
03/17/2023
Will need to install fitting customer paid in full
We serviced a
Frigidaire Microwave
Near Rochester, NY 14612
JK
Job Details:
03/17/2023
Light bulb burnt out and replaced tested all is all good.
We serviced a
Bosch dishwasher
Near Fairport, NY 14450
JK
Job Details:
03/17/2023
Redid door skin and all is on and working good.
We serviced a
Bosch dishwasher
Near Fairport, NY 14450
Tina
Job Details:
03/17/2023
Glass broke in DW and was making sounds due to that. When pump was removed glass was found in it. New pump was installed and DW aid running like normal.
We serviced a
Samsung Refrigerator
Near Webster, NY 14580
Chris
Job Details:
03/17/2023
Defrosted ice room and replaced ice maker parts
We serviced a
Bosch dishwasher
Near Rochester, NY 14617
JK
Job Details:
03/16/2023
Inlet valve leaking removed and replaced ran and tested for leaks all is running good and leak free.
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14605
Cristian
Job Details:
03/16/2023
The noise they was hearing was from the Icemaker asking for water but they don?t have a water line connected to the unit took icemaker out the unit .
We serviced a
samsung Washer
Near Rochester, NY 14607
Tina
Job Details:
03/16/2023
Washer is working the way it should it senses the amount of cloths and water fills to that level.
Dryer venting was super long so that was cut down, dryer was taken apart and cleaned on the inside and a maintenance kit was installed then a vent cleaning was done.
We serviced a
Kenmore Dryer
Near Fairport, NY 14450
Tina
Job Details:
03/16/2023
Maintenance kit installed and dryer cleaned out.
We serviced a
Whirlpool Washer
Near Webster, NY 14580
Chris
Job Details:
03/16/2023
Debris under basket but basket seized needs drive shaft to be able to remove / repair
Unable to use machine
Estimate approx 363 plus tax
? replaced drive shaft kit and unit checks ok
We serviced a
samsung refrigerator
Near Rochester, NY 14616
Jose R
Job Details:
03/16/2023
Went ahead and replaced ice maker kit main board connectors were not matching up with new board went ahead and put old board back in and extended defrost cycle unit working with in specs inform customer to communicate with us and let us know how it goes
We serviced a
Samsung refrigerator
Near Rochester, NY 14618
Cristian
Job Details:
03/16/2023
Replace icemaker ,augur drain ,y clips , main pcb Wait 24 hours for ice to be made
We serviced a
Roper Dryer
Near Rochester, NY 14624
Jose R
Job Details:
03/16/2023
Customer unit would not heat up went ahead and replaced thermal fuse unit working with in specs complete
We serviced a
Whirlpool washer
Near Rochester, NY 14618
Tina
Job Details:
03/16/2023
Customer needs a basket drive. He is not sure if he wants to fix it or get a new one. Part number will be in notes in case he calls back and wants to go thru with repair. I let him know if we order parts today we will be able to come back on Monday.
We serviced a
Kenmore Dryer
Near Pittsford, NY 14534
Chris
Job Details:
03/16/2023
Replaced exhaust thermostat/fuse
Checks ok
We serviced a
Whirlpool Washer
Near Hilton, NY 14468
JK
Job Details:
03/16/2023
Washer will need stator and rps sensor not cost affective to repair.
We serviced a
Kenmore Dryer
Near Rochester, NY 14609
Cristian
Job Details:
03/16/2023
Replace idler kit
We serviced a
Kitchen aid refrigerator
Near Penfield, NY 14526
Cristian
Job Details:
03/16/2023
Door seal is good rail is good so freezer close fine popping in the fridge is normal but the frost can be the heat from home when door opens up and close or the seal is starting to deform
We serviced a
Kitchen aid dishwasher
Near Hilton, NY 14468
JK
Job Details:
03/16/2023
Broken glass in drain pump, cleared debri ran and tested all is draining and leak free.
We serviced a
Whirlpool Dryer
Near Rochester, NY 14610
Jose R
Job Details:
03/16/2023
No defect found when running the unit it was spinning and getting hot informed customer to run a load and educate us on how it goes if need to come back they have 90 day service warranty
We serviced a
frigidaire Stove
Near Penfield, NY 14526
Chris
Job Details:
03/16/2023
Repaired loose warming drawer sensor connection
if problem persists needs control but parts are NLA
Switched vent blower to vent out side on microwave
We serviced a
Frigidaire Oven
Near Rochester, NY 14605
Tina
Job Details:
03/16/2023
This is an electric wall oven with a hidden bake element. Element not working. Ordered a new one and will return on Thursday
3/16 put new bake element in and working without issues.
We serviced a
Frigidaire Upright Freezer
Near Ontario, NY 14519
Chris
Job Details:
03/15/2023
Replaced thermostat and cleared ice build up
Appears ok
We serviced a
Whirlpool Washer
Near Spencerport, NY 14559
JK
Job Details:
03/15/2023
Washer will need new main PCB and part is NLA.
We serviced a
GE washer
Near Churchville, NY 14428
Tanner
Job Details:
03/15/2023
Complaint of unit leaking after off balance load. Found drain hose disconnected from drain. Reattached hose with new clamp. Tested and unit tested good.
We serviced a
GE dryer
Near Rochester, NY 14606
Jose R
Job Details:
03/15/2023
Customer unit would not go into a spin mode went ahead and replaced idler and belt unit working with in specs complete
We serviced a
Frigidaire Freezer
Near Brockport, NY 14420
JK
Job Details:
03/15/2023
Freezer will need defrost timer and thermostat.
03-15-23: Replaced thermostat and defrost timer ran and tested all is working good.
We serviced a
Whirlpool washer
Near Irondequoit, NY 14617
Tanner
Job Details:
03/15/2023
Complaint of unable to start cycle. Could not reproduce complaint. Unit tested good.
We serviced a
kenmore oven
Near Pittsford, NY 14534
Chris
Job Details:
03/15/2023
Replaced bake igniter and checks ok
We serviced a
samsung Dryer vent
Near Rochester, NY 14618
Tina
Job Details:
03/15/2023
Dryer vent cleaning.
We serviced a
Whirlpool refrigerator
Near West Henrietta, NY 14586
Tanner
Job Details:
03/15/2023
Complaint of no cool. 68 degrees in FF and FZ. Compressor not running. Compressor is cold and has not run recently and is not is too hot for PTC. Power cycle unit. Compressor starts immediately. Unit is cooling. Examined frost pattern after 5 minutes of cooling and evaporator is 90% frosted. Glitch in the ACU may have caused no operation, If issue returns order ACU.
We serviced a
whirlpool oven
Near North Chili, NY 14514
JK
Job Details:
03/15/2023
Installed dishwasher and plugged in stove ran and tested for leaks all is leak free and running good.
We serviced a
samsung microwave
Near Fairport, NY 14450
Tanner
Job Details:
03/15/2023
Installed screws and receiver. When grill arrives schedule to install grill
We serviced a
Samsung Dishwasher
Near Rochester, NY 14624
Jose R
Job Details:
03/15/2023
Customer unit would not go into a drain went ahead and cleaned out gunk in pump unit working with in specs
We serviced a
GE dishwasher
Near Rochester, NY 14625
Jose R
Job Details:
03/15/2023
Customer would need circulation motor quoted customer and will be reaching back out to us for repair just needs to go over it with wife
We serviced a
GE washer
Near Rochester, NY 14618
JK
Job Details:
03/15/2023
3/15 washer is not leaking. Socks were clogging up sink where washer drains into and it over flowed
We serviced a
Whirlpool refrigerator
Near Farmington, NY 14425
Chris
Job Details:
03/15/2023
Replaced water filter and socket assembly
Cycled ice and water dispenser multiple times and observed no leaks
- left old parts with customer
We serviced a
Whirlpool washer
Near Rochester, NY 14607
Tanner
Job Details:
03/15/2023
Complaint of slow drain. Pulled small garments out of drain filter. Tested unit and unit tested good.
We serviced a
samsung dryer
Near Macedon, NY 14502
Tina
Job Details:
03/15/2023
Dryer had was not working at all. Tested components inside and all were good. Boards are bad. Customer is going to get new appliance
We serviced a
Whirlpool refrigerator
Near Pittsford, NY 14534
Chris
Job Details:
03/15/2023
Defrosted unit and replaced evap thermistor also ran new 1/4 copper water line to ice maker
We serviced a
maytag dryer
Near Pittsford, NY 14534
Tina
Job Details:
03/14/2023
The wheels were worn out on the dryer so a maintenance kit was installed and the dryer was vacuumed out. Dryer is not longer making squeaking noise when running.
We serviced a
MAYTAG Dryer
Near Rochester, NY 14625
Chris
Job Details:
03/14/2023
Needs controls but have been NLA since 12/2015
Unable to repair
We serviced a
Samsung Refrigerator
Near Pittsford, NY 14534
Cristian
Job Details:
03/14/2023
Replace auger motor and icemaker under warranty
We serviced a
hotpoint dryer
Near Rochester, NY 14609
Tina
Job Details:
03/14/2023
Unit it not heating up, customer is going to get a new dryer
We serviced a
maytag washer
Near Irondequoit, NY 14617
JK
Job Details:
03/14/2023
Washer will need door boot and dryer will need timer customer will replaced machines.
We serviced a
GE refrigerator
Near Spencerport, NY 14559
JK
Job Details:
03/14/2023
Refrigerator has either a blocked evap or lost refrigerant.
We serviced a
Kitchen aid dishwasher
Near Brighton, NY 14610
Tina
Job Details:
03/14/2023
Dishwasher is leaking at sump. Gasket is basically gone and water is pouring out of it. Customer is going to buy a new DW since this one is 6 years old and a lot of the metal on the bottom is rusted from the water
We serviced a
Electrolux refrigerator
Near Fairport, NY 14450
Cristian
Job Details:
03/14/2023
Water line to the ice-maker was frozen defrost the line now Icemaker is filling and working .
We serviced a
Samsung Dryer vent
Near Rochester, NY 14624
Jose R
Job Details:
03/14/2023
Went ahead and shocked out vent from inside of home then went outside and ran the brush unit working with In Specs complete
We serviced a
Samsung Dishwasher
Near Rochester, NY 14625
Chris
Job Details:
03/14/2023
Can?t do dishwasher there is no where to connect water supply and there is no electric ran
Connected fridge to customer supplied push fit plastic water line
Estimate to install dishwasher after electrical and water supply is corrected 249-289 plus tax
We serviced a
ge dishwasher
Near Rochester, NY 14606
Jose R
Job Details:
03/14/2023
Customer unit will not circulate causing the unit not to wash properly customer would need a circulation motor would be exploring option on a new one and will get back with us if wanting the repair
We serviced a
Frigidaire Washer
Near Rochester, NY 14612
JK
Job Details:
03/14/2023
Washer will need new drain pump and dryer will need new blower housing and can not get a model number tag is worn off customer will replace both machines.
We serviced a
Kenmore Dryer
Near Rochester, NY 14609
Cristian
Job Details:
03/14/2023
Unit heated fine didn?t see no issue
We serviced a
kenmore refrigerator
Near Webster, NY 14580
Chris
Job Details:
03/14/2023
Replaced evap fan and checks ok
We serviced a
MAYTAG washer
Near Ontario, NY 14519
Chris
Job Details:
03/14/2023
3/14 changed out belts and damper sliders
We serviced a
Whirlpool Washer
Near Penfield, NY 14526
JK
Job Details:
03/14/2023
Customer unit would not agitate went ahead and replaced dog agits unit working with in specs complete
We serviced a
Kenmore oven
Near Rochester, NY 14612
Jose R
Job Details:
03/14/2023
Customer unit would not hit proper amps causing the unit not to heat properly went ahead and replaced igniter unit working with in specs complete
We serviced a
Kenmore oven
Near Rochester, NY 14621
Jose R
Job Details:
03/14/2023
Customer unit would not hit proper amps causing the unit not to heat properly went ahead and replaced igniter unit working with in specs complete
We serviced a
Samsung refrigerator
Near East Rochester, NY 14445
JK
Job Details:
03/13/2023
FF Evap fan bad and will need to be replaced along with temp sensor.
03/13/23: Replaced evap cover with fan and thermostat ran and tested all is working good, changed defrost pattern to 1-17.
We serviced a
frigidaire Dryer
Near Rochester, NY 14618
Tina
Job Details:
03/13/2023
Replaced heating element. Dryer one heating without error codes.
We serviced a
Kenmore washer
Near Irondequoit, NY 14617
Tanner
Job Details:
03/13/2023
Installed new motor coupler. Tested unit and unit tested good.
We serviced a
Bosch Dishwasher
Near Irondequoit, NY 14609
Tanner
Job Details:
03/13/2023
Complaint of unit leaking. Found leak from inlet valve. Replaced inlet valve. Tested unit and unit tested good.
We serviced a
frigidaire dryer
Near Rochester, NY 14620
JK
Job Details:
03/13/2023
Replaced customer supplied rear bearing and belt ran and tested all is running quite and vacuumed inside all is clean.
We serviced a
Whirlpool Dryer
Near Penfield, NY 14526
Chris
Job Details:
03/13/2023
Replaced heating element
We serviced a
Whirlpool dryer
Near Webster, NY 14580
Tina
Job Details:
03/13/2023
there is a blinking red light that says a system malfunction and to stop using dryer until serviced. Screws are rusted out so was unable to even get appliance apart. Customer is going to get new dryer and is going to call vent wizards because the vent goes to the roof as it is in a plaza
We serviced a
LG refrigerator
Near Rochester, NY 14621
Tanner
Job Details:
03/13/2023
Complaint of no ice. Measured temps at 60 degrees in FF and freezer. Inspected frost pattern on evaporator and found just some frost out of cap tube. Sealed system failure.
We serviced a
samsung dishwasher
Near Rochester, NY 14626
JK
Job Details:
03/13/2023
Motor is locked up and will need to be replaced, better to replace sump assembly.
We serviced a
Whirlpool dishwasher
Near Walworth, NY 14568
Chris
Job Details:
03/13/2023
Replaced fuse and started working
Unable to locate any causes of fuse to fail
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14619
Tanner
Job Details:
03/13/2023
Complaint of unit leaking. Leaking from water valve. Unit is used Frigidaire with failed liner. Advised customer not fix anything on unit and run it till it fails.
We serviced a
Whirlpool Dryer
Near Brighton, NY 14610
JK
Job Details:
03/13/2023
Dryer will need blower, washer will need belt, splutch kit and motor customer will replace both machines.
We serviced a
maytag refrigerator
Near Irondequoit, NY 14617
Tanner
Job Details:
03/13/2023
Installed new ACU, programmed unit, tested and unit tested good.
We serviced a
Maytag Refrigerator
Near Irondequoit, NY 14617
JK
Job Details:
03/13/2023
Refrigerator has a sealed system issue and will need to be replaced.
We serviced a
Kenmore Washer/Dryer
Near Rochester, NY 14621
JK
Job Details:
03/13/2023
Washer will need gearcase and UI control not cost affective to repair.
We serviced a
maytag dryer
Near Rochester, NY 14625
Tina
Job Details:
03/13/2023
Customer son changed out coils on Friday and they thought it was still not working. I ran dryer and igniter kicked on them flame lit. Tested dryer multiple times, flamed kicked on every time and it cycled the way it should. Temp was in correct range
We serviced a
Whirlpool Dryer
Near Pittsford, NY 14534
Tina
Job Details:
03/13/2023
Dryer is not heating, checked coils they are good, motor is bad. Customer is going to get new dryer
We serviced a
GE refrigerator
Near Webster, NY 14580
Chris
Job Details:
03/13/2023
Replaced customer supplied water filter
We serviced a
LG Oven
Near East Rochester, NY 14445
JK
Job Details:
03/10/2023
Broil and bake are not working. Tested. Voltage at elements and it?s not getting anyting from board. Ordering new board
3/10 relay board was installed and working without issues
We serviced a
Samsung washer
Near Webster, NY 14580
Chris
Job Details:
03/10/2023
Replaced squeaky idler and sounds better
Motor still has a vibration but unable to change with out replaceing motor as well
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14609
Tina
Job Details:
03/10/2023
Communication issue with boards which we no longer available.