We serviced a
electrolux dryer
Near Ontario, NY 14519
Chris
Job Details: 01/26/2023
Needs atleast blower and motor part on back order no guarantees on when part will come in Estimate approx 459 plus tax due No repair at this time
We serviced a
Frigidaire Stove
Near Rochester, NY 14625
Chris
Job Details: 01/26/2023
Replaced ignition harness for cooktop and checks ok
We serviced a
kitchen aid dishwasher
Near Pittsford, NY 14534
Derek
Job Details: 01/26/2023
Repaired the broken wire to he wash motor. I had to pull the dishwasher out to get to it. I used a butt connector to repair it. Ran and tested the dishwasher it?s working good
We serviced a
Kenmore refrigerator
Near Williamson, NY 14589
Chris
Job Details: 01/26/2023
Has cracked plastic water supply line Recommend copper 1/4 ? icemaker supply but unable to connect to how current plumbing is configured in crawlspace Needs plumber Shut off 2 ball valves to get icemaker supply to stop leaking but appears they are on same supply as sink and possibly dishwasher
We serviced a
Kenmore oven
Near Penfield, NY 14526
Jose R
Job Details: 01/26/2023
Customer bake portion was not igniting unit not providing proper amps went ahead and replaced igniter
We serviced a
kitchen aid washer
Near Penfield, NY 14526
Derek
Job Details: 01/26/2023
Installed a new warrant gear box assy. The one was less than a year old and it was locked up. It had been leaking oil here were signs of it under the machine. Ran and tested the wash and spin cycles to make sure it was working good.
We serviced a
Kenmore Stove
Near Fairport, NY 14450
Chris
Job Details: 01/26/2023
Installed customer supplied front right triple element and unit checks ok
We serviced a
Amana washer
Near Penfield, NY 14526
Chris
Job Details: 01/26/2023
Needs gearbox Estimate approx 485 plus tax No repair at this time
We serviced a
MAYTAG Dryer
Near Fairport, NY 14450
Derek
Job Details: 01/26/2023
Installed a maintenance kit in the dryer the idler was broken off and the roller were loud.
We serviced a
LG washer
Near Irondequoit, NY 14609
Cristian
Job Details: 01/25/2023
Will need water valve
We serviced a
Speed Queen washer
Near Rochester, NY 14617
Jose R
Job Details: 01/25/2023
Replaced lid lock ran cycle multiple times unit working with in specs complete
We serviced a
GE washer
Near Rochester, NY 14607
Tanner
Job Details: 01/25/2023
Installed new drain pump. Tested unit and unit tested good. Payment of $57.12 made via Venmo and entered as cash.
We serviced a
Kenmore refrigerator
Near Fairport, NY 14450
Chris
Job Details: 01/25/2023
Unit to temp apon arrival No frost build up in freezer Passes all diag modes and no error codes Turned ice maker off as bucket was extremely over full If unit runs ok with ice maker off , possible ice maker issue
We serviced a
Samsung oven
Near Rochester, NY 14606
Jose R
Job Details: 01/25/2023
Customer oven was taking to long to hit temp during the pre heat. Igniter was not providing proper amps replaced igniter complete
We serviced a
samsung dishwasher
Near Rochester, NY 14624
Cristian
Job Details: 01/25/2023
Dispenser not opening will recommend Dispenser DD59-01003A Control board DD92-00059G
We serviced a
Amana Dryer
Near Penfield, NY 14526
Tanner
Job Details: 01/25/2023
Complaint of intermittent no operation of dryer and burning smell. Found dryer cord burnt at outlet. Replaced dryer cord. Customer seeking electrician to change outlet. Stove is under 1 year manufacture warranty and customer will reach manufacturer for warranty service.
We serviced a
Whirlpool Washer
Near Fairport, NY 14450
Jose R
Job Details: 01/25/2023
Customer has a bad bearing and hub causing oil to spread all on her floor Customer will explore her options on getting a new one or giving a call back to see if she wants the repair
We serviced a
SAMSUNG dishwasher
Near Rochester, NY 14620
Cristian
Job Details: 01/25/2023
Unit pass diagnostic no error codes top filter have a little rip will recommend replace filter can?t find the part number for it Model#dw80r5061US/AA 00 Serial #B091G8DN705903N
We serviced a
frigidaire refrigerator
Near Brighton, NY 14620
Tanner
Job Details: 01/25/2023
Complaint of flashing LED and no lights. LED light is indicating open door. Tested magnetic Reed switch from ACU by actuating the door and Reed switch testing good. With door open measured J2 to J7 and found no voltage going to the cabinet bulb even though voltage should be present when door is open. ACU incorrectly reading door switch circuit as it beeps when door is closed and taking incorrect action of not turning on light though it reads as door open. Needs new ACU. Customer reaching manufacturer for assistance since cost of repair vs age of appliance. If no factory support offered customer will call back to order part/service.
We serviced a
speedqueen Washer
Near Honeoye Falls, NY 14472
Derek
Job Details: 01/25/2023
I cut a section of the dryer hose off it had a split in it and was blowing long out all over the floor.the washer was leaking water when it would get really full of water the tub would shit forward and the water was spraying out aroumd the tub rim and leaking on the floor. Also waster spraying out of the drain tube it?s not sealed off on the vent. Could use a 90: degree extension to fix. Drain leak.
We serviced a
bosch Dishwasher
Model SHE68T52UC
Near Rochester, NY 14616
Jose R
Job Details: 01/25/2023
Customers door spring was broken off went ahead and replaced both the left side and right side hinge unit working with in specs complete
We serviced a
Amana dishwasher
Near Fairport, NY 14450
Chris
Job Details: 01/25/2023
Found water supply valve turned off Turned on and unit now fills
We serviced a
GE refrigerator
Near Rochester, NY 14626
Jose R
Job Details: 01/25/2023
Refrigerator evap cover was replaced due to broken foam also added temp sensor to prevent unit from freezing over ,replaced drain kit and extended the defrost cycle all is draining good. Unit working with in specs
We serviced a
Whirlpool Washer
Near Fairport, NY 14450
Derek
Job Details: 01/25/2023
Needs a new motor he bearing is loose and the coupler isn?t aligning.
We serviced a
Samsung refrigerator
Near Webster, NY 14580
Chris
Job Details: 01/25/2023
Replaced icemaker and ice auger/fan assembly
We serviced a
LG washer
Near Fairport, NY 14450
Derek
Job Details: 01/25/2023
Needs a new drain pump not always draining the water out properly
We serviced a
Whirlpool refrigerator
Near Webster, NY 14580
Chris
Job Details: 01/25/2023
Replaced refrigerator damper and sensor assy as well as interface all diag test pass and check ok in service menu Unit to temp apon arrival again will not be able to repair farther and may need factory service if customer continues to have intermittent issues
We serviced a
GE Refrigerator
Near Rochester, NY 14618
Chris
Job Details: 01/25/2023
Cleared drain again , no blockage inside - Due to this becoming a more frequent and reoccurring issue appears insulation in liner is getting saturated or weak The insulation is not replaceable or serviceable Can try adding auxiliary aftermarket heater as last resort and will be unable to repair farther if problem comes back Estimate approx 165 plus tax to install
We serviced a
samsung dishwasher
Near Rochester, NY 14612
Cristian
Job Details: 01/25/2023
Customer issue door don?t open all the time vent fan works fine will recommend Door switch DD97-00256A Main pcb DD97-00498D I only need board not the full assembly can?t find only board Model# DW80R9950US/AA Serial # 0G38DAMA00446j
We serviced a
Dryer Whirlpool
Near Pittsford, NY 14534
Tanner
Job Details: 01/24/2023
Installed new bearing. Tested unit and unit tested good.
We serviced a
Whirlpool washer
Near Webster, NY 14580
Chris
Job Details: 01/24/2023
Has door lock error By tech sheet says to replace ACU Part on back order
We serviced a
Whirlpool washer
Near Pittsford, NY 14534
Tanner
Job Details: 01/24/2023
Complaint of no spin/continuous spin. Following stored errors: F3E1 water level error F8E3 overflow condition Ran auto diagnostic cycle. Suds is present in machine. Water level errors can be attributed to sudsing. Unit passes test 6 for water level circuit. Drain pump runs effectively. Open service pointer on this unit regarding long end of spin cycle. Ran clean washer cycle with affresh to rule out oversuds. If issue persists needs ACU with updated logic. Bettybattaglia7@gmail
We serviced a
GE Dryer
Near Rochester, NY 14604
JK
Job Details: 01/24/2023
Replaced motor in 414 ran and tested all functions and all is quiet and running good. Washer 1: Drain pump bad replaced all is draining good. Washer 2: RPS sensor bad replaced ran and tested all and all is running good. Washer 3: Drain hose leaking replaced ran and tested for leaks all is running good. Washer 4: RPS sensor bad changed ran and tested all is working good. Washer 5: Drain pump bad changed and needs drain cleared will complete on next visit.
We serviced a
GE stove
Near Rochester, NY 14604
Jose R
Job Details: 01/24/2023
Customer front right heating element was not heating up Element working with in spec customer has a bad infinite switch which needs to be replaced to resolve issue Which can not be found
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14609
Tanner
Job Details: 01/24/2023
Complaint of no water. Checked water flow at valve and water flow out of water solenoid is weak. Replaced triple valve. Frozen water line due to low water pressure. Defrosted water line. Tested unit and unit tested good.
We serviced a
Frigidaire Stove
Near Penfield, NY 14526
Jose R
Job Details: 01/24/2023
Customer complaint was with the front right burner taking to long to ignite cleaned out the orifices and unit working with in spec Customer also had a dishwasher which the gasket on the soap dispenser came out went ahead and fix gasket unit working with in specs complete
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14618
Chris
Job Details: 01/24/2023
Re installed shut off arm If problem returns recommend new ice maker est approx 240 plus tax due
We serviced a
Whirlpool washer
Near Rochester, NY 14607
Tanner
Job Details: 01/24/2023
Complaint of no drain, ran auto diagnostics. Pump runs but does not produce. Cleaned out 3 bra pads in sump. Waived service fee due to proximity of last service. Customer advised to use garment bags for delicate and small garments.
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14612
JK
Job Details: 01/24/2023
Defrost drain clogged cleared and all is ice free and draining good.
We serviced a
Kitchen aid dishwasher
Near Rochester, NY 14618
Derek
Job Details: 01/24/2023
Ream diagnosis cleared the codes. Ran diagnostic cycle and made sure he heater was reset and working. It tested fine and is getting hot now.
We serviced a
Kitchen aid dishwasher
Near Webster, NY 14580
Chris
Job Details: 01/24/2023
Replaced door cable / link kit and checks ok
We serviced a
MAYTAG oven
Near Fairport, NY 14450
Jose R
Job Details: 01/24/2023
heating element was burnt out and also didn?t have continuity replaced heating element and ran unit customer unit working with in spec complete
We serviced a
Kitchen aid dishwasher
Near Rochester, NY 14609
Derek
Job Details: 01/24/2023
Water filling up the dishwasher when not in use. I replaced the water inlet valve. Ran and tested it seems fine.
We serviced a
Electrolux Stove
Near Rochester, NY 14616
JK
Job Details: 01/24/2023
Stovetop will need new R/F burner.
We serviced a
GE Dishwasher
Near Victor, NY 14564
Derek
Job Details: 01/24/2023
Did the software update because it was flashing a bad door sensor. Did the update and ran the dishwasher. It?s starting and running fine. All components sound good.
We serviced a
Amana washer
Near Rochester, NY 14618
Jose R
Job Details: 01/24/2023
top load washer making loud noise when in spin mode customer has a bad transmission which is not even available for us to order will be exploring options on getting a new unit
We serviced a
Amana refrigerator
Near Rochester, NY 14620
Cristian
Job Details: 01/24/2023
Condenser fan running but no compressor running I do have 120ac going to compressor I tried new start relay but yet compressor didn?t turn on will recommend a compressor replacement . Seal system issue
We serviced a
Samsung Microwave
Near Fairport, NY 14450
Tanner
Job Details: 01/24/2023
Magnetron Part#: OM75P-21-ESGN Complaint of no heat. Ran 30 second express cycle with cup of water. Water temperature remains the same. Amp clamped unit when in operation. Unit pulling 14.1 Amps and high pitched buzzing heard. Magnetron is has failed causing high amperage but not consistent current through diode. Needs new magnetron and diode. Customer working with Samsung for parts warranty. Magnetron is covered under 10 year parts warranty. Customer will call us with next steps based on feedback from Samsung.
We serviced a
MAYTAG washer
Near Pittsford, NY 14534
Jose R
Job Details: 01/24/2023
Customer hot water valve was broke causing water to run non stop went ahead replaced hot water valve ran unit no leaks and unit working with in specs complete
We serviced a
Kitchen aid dishwasher
Near Webster, NY 14580
Chris
Job Details: 01/24/2023
Appears unit needs control no repair at this Est approx 335 -340 plus tax due No repair
We serviced a
Samsung washer
Near Pittsford, NY 14534
Cristian
Job Details: 01/24/2023
01/24/2023 09:16 am by Cristian Ayala Pressure sensors hose was disconnected from the washer causing the 4c error code
We serviced a
Samsung range
Near Pittsford, NY 14534
Chris
Job Details: 01/24/2023
Installed new cooling fan assembly
We serviced a
kenmore Refrigerator
Near West Henrietta, NY 14586
Cristian
Job Details: 01/24/2023
Will need to get back to customer with price on right door gasket
We serviced a
LG Dryer
Near Fairport, NY 14450
Derek
Job Details: 01/24/2023
Dryer was vibrating badly and the drum wouldn?t spin easily. I took the front panel of and the blower housing assy. I found a sock in the blower fan. I pulled it out and tested.
We serviced a
frigidaire stove
Near Rochester, NY 14623
Cristian
Job Details: 01/24/2023
Need switch kit 903097-9040 Model #fpec3677RFB Serial #3f83605457
We serviced a
GE Dryer
Near Victor, NY 14564
Derek
Job Details: 01/24/2023
Tested the door switch and all of the sensors they tested good. Tested the timer and the start button and they checked out good as well. I found the timer knob was cracked and not turning the dial.
We serviced a
frigidaire refrigerator
Near Farmington, NY 14425
Derek
Job Details: 01/24/2023
The inner plastic liner of the refrigerator is cracking in many places. It looks like it will need an all new liner. The inner liner is a non serviceable part customer will probably need a new fridge.
We serviced a
MAYTAG Dryer
Near Rochester, NY 14612
JK
Job Details: 01/23/2023
Replaced thermal fuse vacuumed back of dryer reattached dryer vent to outside ran and tested all is working good.
We serviced a
GE refrigerator
Near Irondequoit, NY 14622
JK
Job Details: 01/23/2023
Adviced customer to replace water filter with OEM icemaker runs and operates as normal, monitor icemaker for ice production.
We serviced a
Samsung oven
Near Rochester, NY 14616
JK
Job Details: 01/23/2023
Safety regulater leaking out of pressure regulator will replace under warranty. Turned gas to range off and instructed customer to turn on till repaired. 01-23-23: Replaced safety regulater tested for leaks through all points on valve all is leak free and running good.
We serviced a
Whirlpool refrigerator
Near Webster, NY 14580
Chris
Job Details: 01/23/2023
Washer basket it?s seized will not float off drive No repair at this time Ice maker has been working No email
We serviced a
Samsung refrigerator
Near Rochester, NY 14609
Cristian
Job Details: 01/23/2023
Seal system issue
We serviced a
Samsung washer
Near Penfield, NY 14526
Chris
Job Details: 01/23/2023
Pulled spin basket and cleaned tub , basket and agitator plate , installed new drain hose Cleaned all parts as well as possible, recommended using less detergent
We serviced a
Kenmore dishwasher
Near Rochester, NY 14618
Derek
Job Details: 01/23/2023
Needs the gasket for the float. Replaced the gasket and let run no more leak.
We serviced a
Bosch dishwasher
Near Fairport, NY 14450
Chris
Job Details: 01/23/2023
Replaced drain hose 00744881 And checks ok
We serviced a
Samsung Dryer
Near Hilton, NY 14468
JK
Job Details: 01/23/2023
Ran and tested all components all are checking good, dryer is heating withing temperature specs of machine, vent is clear and all is running good.
We serviced a
MAYTAG Dryer
Near Rochester, NY 14621
Cristian
Job Details: 01/23/2023
If customer calls back we will need motor
We serviced a
frigidaire refrigerator
Near Rochester, NY 14618
Cristian
Job Details: 01/23/2023
Replace damper and mother board
We serviced a
Samsung washer
Near Victor, NY 14564
Derek
Job Details: 01/23/2023
Replaced the ui and the washer still didn?t turn on. Pulled the new ui out and put the old one back in. I ordered the main pcb computer board. Replaced and tested the washer is running good. I ran 2 cycles and checked the keys for working properly.
We serviced a
whirlpool dryer
Near Rochester, NY 14618
Derek
Job Details: 01/23/2023
Cleaned out the vent and t he outer cover. Cleaned the vent all out.
We serviced a
samsung refrigerator
Near Fairport, NY 14450
Cristian
Job Details: 01/23/2023
Will recommend replace Ice-maker kit DA82-02697A
We serviced a
LG dishwasher
Near Pittsford, NY 14534
Derek
Job Details: 01/23/2023
Needs a new motor drive pump. Going to be close to 500 for repair.
We serviced a
MAYTAG refrigerator
Near Rochester, NY 14622
JK
Job Details: 01/23/2023
Replaced main pcb ran and tested all functions of icemaker all is filling good monitor and call if any problems.
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14618
Cristian
Job Details: 01/23/2023
01/23/2023 09:16 am by Cristian Ayala Condenser fan assembly #5303918774 Control board #5303918476 part not available
We serviced a
Whirlpool oven
Near Webster, NY 14580
Chris
Job Details: 01/23/2023
Replaced bake element
We serviced a
maytag washer
Near Hilton, NY 14468
JK
Job Details: 01/23/2023
Dispenser has leak and will need to be replaced, Electronic control boards faulting out causing err code float switch bad and causing overfill. Machine will need the following parts. Dispenser assembly: W11524106 Electronic control: W11322884 Float Switch: W11316246 Float Switch hose: W11456953 UI Control: W11351738
We serviced a
GE refrigerator
Near Pittsford, NY 14534
Chris
Job Details: 01/23/2023
Recommend temp control and damper No repair at this time approx 800 plus tax would be due
We serviced a
Bosch Dishwasher
Near Walworth, NY 14568
Chris
Job Details: 01/20/2023
Replaced defective inlet valve and checks ok
We serviced a
GE dryer
Near Webster, NY 14580
Chris
Job Details: 01/20/2023
Installed new front bearing and glides
We serviced a
Kenmore Washer
Near Fairport, NY 14450
Derek
Job Details: 01/20/2023
Replaced the drain pump and he worn out coupling . The rubber coupling was worn out and the pump was making noises.
We serviced a
Amana Dryer
Near Irondequoit, NY 14617
Cristian
Job Details: 01/20/2023
Replace dryer motor
We serviced a
samsung dryer
Near Fairport, NY 14450
JK
Job Details: 01/20/2023
Heating element was grounding out against box readjusted and all is heating and running good.
We serviced a
Whirlpool Dryer
Near Rochester, NY 14626
JK
Job Details: 01/20/2023
Dryer thermostat blown replaced as kit ran and tested all is working good.
We serviced a
maytag washer
Near Rochester, NY 14616
JK
Job Details: 01/20/2023
Ran and tested full machine and all is operating normal only problem is timer knob is stripped and timer will need to be replaced if customer wants.
We serviced a
GE washer
Near Fairport, NY 14450
Derek
Job Details: 01/20/2023
The main tub seal has sprung a leak and has washed out the oil in the gear case. There is splatter all underneath the washing machine behind it and on the floor in the front. The cost of repair is not worth fixing the machine. The power button is also sticking and that is part ofthe entire console which is also expensive. The machine is on borrowed time. I suggest to stay away from any GE or Samsung appliances. Speedqueen makes a very heavy duty reliable top load washer. Also the maytag commercial is built similar to the older more reliable washers. The lg top load washers are also fairly decent.
We serviced a
Samsung Dryer
Near Rochester, NY 14612
JK
Job Details: 01/20/2023
Thermostat jumper wire was burnt replaced with new and ran an tested all is working good, vacuumed inside.
We serviced a
Whirlpool washer
Near Rochester, NY 14606
JK
Job Details: 01/20/2023
Washer will need lid switch and dryer is non serviceable due to flash fire inside of dryer wires are burnt along with other components. 01:20:23: Replaced door switch ran and tested all is running good. Checked for leaks all is leak free.
We serviced a
Whirlpool Oven
Near Rochester, NY 14618
Cristian
Job Details: 01/20/2023
Replace igniter
We serviced a
Maytag Washer
Near Rochester, NY 14625
Cristian
Job Details: 01/20/2023
Replace gasket seal
We serviced a
GE dishwasher
Near Rochester, NY 14626
Cristian
Job Details: 01/20/2023
Replace wash pump
We serviced a
Whirlpool dishwasher
Near Honeoye Falls, NY 14472
Derek
Job Details: 01/20/2023
Main wash pump is grinding badly during operation. Installed a new sump assy ran and tested the dishwasher is running great now.
We serviced a
Whirlpool washer
Near Rochester, NY 14609
Cristian
Job Details: 01/20/2023
Explain customer about cleaning up front door gasket to avoid Standing water
We serviced a
Whirlpool Dryer
Near Rochester, NY 14607
Cristian
Job Details: 01/20/2023
Nothing is wrong with the unit customer needs a vent clean really high up she will need to call dryer vent wizard
We serviced a
Frigidaire dishwasher
Near Honeoye Falls, NY 14472
Derek
Job Details: 01/20/2023
I left a voice mail I was coming. I showed up at 10:05 and no one was home I knocked and rang the doorbell.
We serviced a
Samsung Refrigerator
Near Ontario, NY 14519
Chris
Job Details: 01/20/2023
Defrosted unit and installed fan, sensor and drain upgrade kit
We serviced a
frigidaire Dishwasher
Near Ontario, NY 14519
Chris
Job Details: 01/20/2023
Ran couple different cycles and unit filled every time Unable to locate any issues, customer has had plumber in on a couple occasions may have been related to water being off while plumber was working
We serviced a
GE oven
Near Penfield, NY 14526
Chris
Job Details: 01/20/2023
Oven needs elec control kit but is NLA And Samsung needs updated ice maker parts No repair at this time Est approx 460.00 plus tax would be due on fridge
We serviced a
samsung washer
Near Rochester, NY 14616
JK
Job Details: 01/19/2023
Washer wire harness broken at stator due to shocks being bad and to correct to repair will need shocks and wire harness.
We serviced a
Kitchenaid Dishwasher
Near Rochester, NY 14618
Derek
Job Details: 01/19/2023
The user interface face was unresponsive when I got here. The board seems to be fine I have power everywhere it?s just not turning on. I disconnected the power and the UI kicked on no codes and the dishwasher is working good plus sounds good.
We serviced a
MAYTAG dishwasher
Near Churchville, NY 14428
JK
Job Details: 01/19/2023
Dishwasher chopper broken and chewed motor housing motor and seal will need to be replaced.