Service History 140 - Register Appliance Service

We serviced a

Samsung Dryer

Near West Henrietta, NY 14586

Job Details: 04/10/2023

Will need main pcb relay stuck in the on and burning up machine.

We serviced a

Frigidaire Refrigerator

Near Rochester, NY 14617

Job Details: 04/07/2023

Washer will need inner basket and basket drive hub customer will call whirlpool since machine is new. Customer will get motion lights for fridge, dishwasher screws loos tightened all is working good.

We serviced a

Electrolux refrigerator

Near Webster, NY 14580

Cristian

Job Details: 04/07/2023

Customer will invest on a new unit issue coming from the Icemaker witch is not repairable

We serviced a

Samsung Dryer

Near Webster, NY 14580

Chris

Job Details: 04/07/2023

Removed build up from blower and replaced idler pulley Recommend new lint filter as well-customer to order

We serviced a

Whirlpool dishwasher

Near Scottsville, NY 14546

Job Details: 04/07/2023

Upper rack wheels broken and will need to be replaced and end stops missing also will need to be replaced. 04-07-23: Replaced rack adjusters and end caps all is operating good

We serviced a

LG refrigerator

Near Webster, NY 14580

Chris

Job Details: 04/07/2023

Found ice fill tube frozen,cleared and checks ok. Customer has already changed inlet valve twice If unit freezes up again recommend plumber change self pierce valve to increase flow / pressure to unit

We serviced a

Bosch dishwasher

Near Pittsford, NY 14534

Tina

Job Details: 04/07/2023

Dishwasher was not draining, took out filter and there was broken glass stuck in the drain hole. Vacuumed it out and reset DW and it?s working without issues and no error code.

We serviced a

Whirlpool oven

Near Rochester, NY 14618

Cristian

Job Details: 04/07/2023

Unplug connection on the board and reconnected back tested unit seems like it?s working normal now

We serviced a

Kitchen aid oven

Near Rochester, NY 14626

Job Details: 04/07/2023

Upper oven igniter bad replaced ran and tested all is working good, lower oven ran and tested all is working good, door skin screw was loose tightened and all is working good.

We serviced a

Amana washer

Near Williamson, NY 14589

Chris

Job Details: 04/07/2023

Gearcase / drive is noisy and suspension rods may be weak No email wants paper mailed

We serviced a

Frigidaire Refrigerator

Near Victor, NY 14564

Tina

Job Details: 04/07/2023

Drain hose was clogged so ice was building up in freezer, used steamer to steam out and cleared clogged.

We serviced a

Kenmore washer

Near Henrietta, NY 14467

Tanner

Job Details: 04/07/2023

Complaint of unit overflowing. Water supply on during duration of complaint. Valves not stuck open. Confirmed pressure tube properly attached and able to blow through tube ruling out obstruction. Tested pressure switch at all 5 levels and tested good. Unable to reproduce complaint. Possibly temporary obstruction of pressure tube causing unit not to sense fill or failing pressure switch, if issue returns order pressure switch.

We serviced a

GE oven

Near Webster, NY 14580

Chris

Job Details: 04/07/2023

Replaced oven thermistor and unit heats well

We serviced a

N/A Washer

Near Fairport, NY 14450

Tina

Job Details: 04/07/2023

4/7 timer is at the office, customer is going to be replacing the outlet because it was sparking when washer got plugged in. Timer is still under warranty and customer will call if it needs to be replaced.

We serviced a

GE Refrigerator

Near Webster, NY 14580

Chris

Job Details: 04/07/2023

Replaced evap fan in ref section and updated firmware

We serviced a

Samsung Dryer

Near Rochester, NY 14616

Cristian

Job Details: 04/07/2023

Replace heating element tested unit heating fine

We serviced a

Samsung refrigerator

Near Rochester, NY 14626

Job Details: 04/07/2023

Defrost drain clogged replaced with drain kit tested all and all is draining good.

We serviced a

MAYTAG refrigerator

Near Fairport, NY 14450

Tina

Job Details: 04/07/2023

Installed new ice maker

We serviced a

ge dishwasher

Near Pittsford, NY 14534

Tanner

Job Details: 04/07/2023

5 Line street- Complaint of H20 error. Unit is filling with water with correct hot water supply. Measured 8.09 k ohms resistance through turbidity sensor a temperature between 75 and 100 degrees. Consistent with the warm water currently in machine. ACU not reading water entering machine. Customer researching potential warranty on unit. Will call if opt for repair. Bill service fee only for now addressed to 5 Line street, Pittsford NY 14534

We serviced a

Maytag Dishwasher

Near Penfield, NY 14526

Cristian

Job Details: 04/07/2023

Will need a new main board

We serviced a

Whirlpool Dryer

Near Ontario, NY 14519

Chris

Job Details: 04/06/2023

Replaced idler pulley and belt Unit checks ok

We serviced a

Samsung Washer

Near Rochester, NY 14604

Job Details: 04/06/2023

Apartment 402 ran washer and dryer through service mode and can find no faults all is operating good fault codes stored in machine are all over 400 days old. Apartment 403 will need the gearcase replaced the bearings are going bad and are getting loud. 04-06-23: Replaced gearcase ran and tested for leaks and all is leak free and running good.

We serviced a

Frigidaire refrigerator

Near Rochester, NY 14612

Job Details: 04/06/2023

Defrost thermostat blown replaced ran and tested all is working good.

We serviced a

GE washer

Near Irondequoit, NY 14617

Job Details: 04/06/2023

Belt broken and will need replaced 04.06.23: Replaced belt ran and tested all is spinning and agitating good.

We serviced a

Kitchen aid Stove

Near Rochester, NY 14625

Cristian

Job Details: 04/06/2023

Replace gas valve all set

We serviced a

kenmore washer

Near Webster, NY 14580

Tanner

Job Details: 04/06/2023

Complaint of unit leaking. Found air return line on drain hose assembly lose from tub causing some drain water to leak in to cabinet. Re secured air tube. Tested unit and unit tested good. If returns order drain line assembly

We serviced a

Samsung refrigerator

Near Rochester, NY 14610

Cristian

Job Details: 04/06/2023

Replace temp sensor and defrosted freezer no error code

We serviced a

MAYTAG washer

Near Fairport, NY 14450

Jose R

Job Details: 04/06/2023

Customer had a sheet stuck in between the the agitator and would not come out had to take out agitator to remove sheet but agitator is sitting flush and unit is working with in specs complete

We serviced a

Kenmore Dishwasher

Near Brighton, NY 14620

Jose R

Job Details: 04/06/2023

Customer unit was leaking from the front when diagnosing the unit seen leak coming from water inlet valve went ahead and replaced inlet valve and unit is working with in specs complete

We serviced a

LG washer

Near Pittsford, NY 14534

Jose R

Job Details: 04/06/2023

Customer unit was not draining went ahead and replaced the drain pump now unit is working with in specs and not spitting any error codes complete

We serviced a

GE oven

Near Rochester, NY 14618

Cristian

Job Details: 04/06/2023

Calibrated stove 20 lower done

We serviced a

frigidaire refrigerator

Near Webster, NY 14580

Chris

Job Details: 04/06/2023

Replaced inverter and unit starts and is cooling New inverter is different from original as Frigidaire had a part number change and does not mount to old compressor directly, but is functional

We serviced a

Samsung dishwasher

Near Pittsford, NY 14534

Jose R

Job Details: 04/06/2023

Customer unit was leaking from the circulation motor causing unit to spit a leak code and drain pump to run non stop customer will be exploring her options on getting a new unit complete

We serviced a

Kenmore Dryer

Near Rochester, NY 14618

Cristian

Job Details: 04/06/2023

Dryer will need new motor customer will get new unit Thermistor stoves need new display and heating element #00367647 Model number #SC0302TP

We serviced a

LG refrigerator

Near Webster, NY 14580

Chris

Job Details: 04/06/2023

Replaced ff icemaker and inlet valve assembly for lower icemaker Both check ok

We serviced a

Samsung Dryer

Near Penfield, NY 14526

Cristian

Job Details: 04/06/2023

Replace idler 2 foot of vent and heating element

We serviced a

Kenmore Dishwasher

Near Fairport, NY 14450

Chris

Job Details: 04/06/2023

Replaced door cable kit and dispenser assy

We serviced a

Samsung washer

Near Webster, NY 14580

Tanner

Job Details: 04/06/2023

Complaint of no wash. Start wash and unit drains/fills but no tumble. Enter diagnostic and able to produce 3C2 motor error. Removed stator and measured 11.5 resistance across all 3 windings, a proper reading. Could not find specifications on Hall sensor but none of the contacts testing open or excess resistance. Reassembled unit. Ran rinse and spin and unit now tumbling. May have been corroded connection causing feedback to ACU that was out of range or a hard reset from unplugging unit corrected a data constraint. If issue persists order ACU.

We serviced a

Samsung refrigerator

Near North Chili, NY 14514

Job Details: 04/06/2023

Refrigerator will need freezer evap cover with fan and defrost thermostat.

We serviced a

Samsung washer

Near Webster, NY 14580

Chris

Job Details: 04/06/2023

Needs water inlet valves special order. Installed new valves. Tested unit via warm wash and valves tested good.

We serviced a

Amana washer

Near Fairport, NY 14450

Jose R

Job Details: 04/06/2023

No defect was found when diagnosing the unit went ahead and ran overall diagnostic and passed also calibrated the unit for customer inform them to run multiple loads and inform us on how it?s going unit working with in specs complete

We serviced a

Frigidaire refrigerator

Near Fairport, NY 14450

Cristian

Job Details: 04/05/2023

Replace ice-maker tested unit ice-maker is filling fine

We serviced a

Samsung Range

Near Rochester, NY 14610

Cristian

Job Details: 04/05/2023

Replace igniter

We serviced a

GE dishwasher

Near Rochester, NY 14604

Job Details: 04/05/2023

Drain solenoid bad and caused armature seal to go bad and leak all will need to be replaced.

We serviced a

Frigidaire Refrigerator

Near Ontario, NY 14519

Chris

Job Details: 04/05/2023

Apt 402 Replaced sound dampening kit , unable to alter farther for noises Also Apt# 502 appears to have a wiring harness issue , big job and parts on factory back order estimate 300-350 plus tax dependent on time part on backorder Also vent appears restricted unable to clear as it is a 2nd floor /roof exit

We serviced a

LG washer

Near Fairport, NY 14450

Chris

Job Details: 04/05/2023

Replaced condensation inlet valve Checks ok

We serviced a

Whirlpool washer

Near Rochester, NY 14618

Jose R

Job Details: 04/05/2023

Went ahead and cleaned out the filter for the washer and inspected the dryer as well both units is working with in specs complete

We serviced a

MAYTAG oven

Near Spencerport, NY 14559

Job Details: 04/05/2023

Oven is hooked to a generac system and will need to talk with them on the delay cycle.

We serviced a

Samsung Garbage disposal

Near Pittsford, NY 14534

Jose R

Job Details: 04/05/2023

Disposal would not rotate just make a humming noise went ahead sand cleaned out the inside of it and took out all of the glass unit started to work with in specs complete

We serviced a

Whirlpool Microwave

Near Webster, NY 14580

Cristian

Job Details: 04/05/2023

If customer calls back will need main board for microwave and switch for stove

We serviced a

Whirlpool washer

Near Pittsford, NY 14534

Cristian

Job Details: 04/05/2023

Will need gear-case and cam

We serviced a

Whirlpool washer

Near Rochester, NY 14626

Jose R

Job Details: 04/05/2023

Went ahead and ran a overall diagnostic everything passed also went ahead and ran unit with 4 towels on a rinse and spin also ran with in specs informed customer on load size and soil level But unit is working with in specs complete

We serviced a

conservator refrigerator

Near Ontario, NY 14519

Chris

Job Details: 04/05/2023

Appears air duct had frost / ice build up usually caused by door ajar If issue comes back and no possibility of door ajar issue recommend new evap fan assy and evap Thermistor

We serviced a

Speed Queen washer

Near Rochester, NY 14616

Job Details: 04/05/2023

Washer built up with detergent between tubs advices customer how to clean machine.

We serviced a

kitchen aid dishwasher

Near Rochester, NY 14610

Jose R

Job Details: 04/05/2023

Customer complaint was that the unit would not fill with water went ahead and did a soft reset and it is working with in specs inform customer to monitor the unit and if need be 90 day service call if need to come back complete

We serviced a

Frigidaire Refrigerator

Near Brockport, NY 14420

Job Details: 04/05/2023

Icemaker waterline kinked unkinked ran and tested all is working good, dishwasher needed reset due to power outage ran and tested all and all is working good. Cleaned sump and checked discharge line and all is clean and clear.

We serviced a

lg Dishwasher

Near Fairport, NY 14450

Tanner

Job Details: 04/04/2023

Complaint of OE error. This is a slow drain error. Water in unit. Start unit and drain pump starts to pump then quits. Confirmed constant 12VDC from ACU to drain pump. Needs new drain pump. Installed new drain pump and during testing observed small drip under unit. There is a pin hole leak in drain pump assembly. Signs of water visible when light is under dishwasher. Does not appear to be extensive water damage. Customer looking at cost of replace vs. repair and will contact if they opt for repair.

We serviced a

samsung dryer

Near Penfield, NY 14526

Tina

Job Details: 04/04/2023

Sryer was making speaking sounds when it was taken apart the idler pulley has seized up and would not spin. A new pulley, belt and wheelers were installed as part of a maintenance kit. Dryer is working without any squeaking

We serviced a

Whirlpool Dryer

Near Fairport, NY 14450

Derek

Job Details: 04/04/2023

The washer wouldn?t stop draining when I got there. I opened the locked door took the clothes out and they weren?t that wet. There wasn?t much water in the drum. I ran and drained it about 5 times and no issues. I checked the r hose from the sensor to the back of the drum. I pulled the check valve off and made sure it wasn?t plugged. I pulled the filter off and made sure it wasn?t clogged. I ran a full diagnostic cycle with no issues. I ran a quick wash with no issues. It doesn?t seem to put much water I. The drum. She?s going to try it today and see how it does. I have a inlet valve on order in case it messes up again.

We serviced a

Kenmore Fridge

Near Rochester, NY 14606

Cristian

Job Details: 04/04/2023

Replace door switch unit is working fine customer paid first visit

We serviced a

Frigidaire refrigerator

Near Fairport, NY 14450

Tanner

Job Details: 04/04/2023

Fridge has a leak and customer is getting a new appliance

We serviced a

amana Refrigerator

Near Penfield, NY 14526

Chris

Job Details: 04/04/2023

Replaced compressor start device and unit is cooling

We serviced a

Kenmore dishwasher

Near Rochester, NY 14612

Job Details: 04/04/2023

Rinse aid cup broken tab, sump diverter can't find home position and is leaking all will need to be replaced to repair.

We serviced a

Frigidaire Dishwasher

Near Macedon, NY 14502

Derek

Job Details: 04/04/2023

Computer board is all corroded. 120v is at the wiring at the dishwasher. There is 120v to the door switch and to the main computer board. I inspected the board and found it was corroded in a spot. I attached a file photo.

We serviced a

GE Stove

Near Webster, NY 14580

Chris

Job Details: 04/04/2023

Installed customer supplied LP conversation kit and unit checks ok

We serviced a

Frigidaire dishwasher

Near Rochester, NY 14621

Cristian

Job Details: 04/04/2023

Replace water valve tested unit everything all good

We serviced a

Kenmore Dryer

Near Rochester, NY 14624

Job Details: 04/04/2023

Dryer belt broken due to seized belt tensioner replaced all as a kit ran and tested all is operating good.

We serviced a

ge Microwave

Near Pittsford, NY 14534

Cristian

Job Details: 04/04/2023

Will need mag ,Hvc, diode

We serviced a

Frigidaire Dryer

Near Rochester, NY 14618

Cristian

Job Details: 04/04/2023

Replace 5 supporters and idler Little vabration noise but will fade away no thumping sound

We serviced a

Samsung dishwasher

Near Webster, NY 14580

Chris

Job Details: 04/04/2023

Replaced water wall assembly and ui , passes all diag checks in service mode Had to order from different distributor to avoid back order of parts and may be slightly higher cost than original estimate

We serviced a

Maytag Washer

Near Fairport, NY 14450

Tina

Job Details: 04/04/2023

Unplugged and ran a diagnostics check, went thru all cycle without issues then did a quick wash load and ran without any issues.

We serviced a

Electrolux washer

Near Honeoye Falls, NY 14472

Derek

Job Details: 04/04/2023

Door boot and a new soap dispenser. Replaced these parts and tested 2 cycles and both ran with out any leaks.

We serviced a

Samsung Oven

Near Webster, NY 14580

Tanner

Job Details: 04/04/2023

Complaint of no bake. No igniter glow. Confirmed 120 VAC present at igniter. Needs new igniter. Replaced igniter. Tested unit via 250 degree bake and unit tested good.

We serviced a

MAYTAG refrigerator

Near Fairport, NY 14450

Tina

Job Details: 04/04/2023

Replaced ice maker still under warranty, steamed ice line tup make sure not frozen.

We serviced a

jenn air oven

Near Pittsford, NY 14534

Job Details: 04/04/2023

Bake igniter bad replaced ran and tested all is working good.

We serviced a

Kitchen aid washer

Near Rochester, NY 14625

Tina

Job Details: 04/04/2023

Ran a few load with and without cloth and had no issues, took washer apart could not visibly see anything broken but transmission was leaking oil. Customer is going to be getting new appliance

We serviced a

frigidaire refrigerator

Near Pittsford, NY 14534

Cristian

Job Details: 04/04/2023

Nothing wrong with refrigerator.

We serviced a

Whirlpool refrigerator

Near Rochester, NY 14609

Tanner

Job Details: 04/03/2023

Complaint of water dripping into FF section. Ice over drain tube. Cleared ice. Found straw in drain tube. Removed straw. Tested unit and unit tested good.

We serviced a

Whirlpool Refrigerator

Near Rochester, NY 14606

Cristian

Job Details: 04/03/2023

Will need to come back replace door switch

We serviced a

Whirlpool Refrigerator

Near Victor, NY 14564

Derek

Job Details: 04/03/2023

Compressor is working no cold air coming into the unti. Cooling fins and fan are working. Unit acts like it?s out of cooling Freon. Lg model Kenmore and is 10yrs old.

We serviced a

GE washer

Near Webster, NY 14580

Tina

Job Details: 04/03/2023

Needs new RPS sensor 4/3 installed new RPS sensor and ran a full load and it?s working without issues

We serviced a

GE washer

Near Irondequoit, NY 14617

Cristian

Job Details: 04/03/2023

Washer will need new motor # Garbage disposal nothing wrong all I did was hit the reset switch

We serviced a

Kenmore dishwasher

Near Rochester, NY 14612

Cristian

Job Details: 04/03/2023

Ran diagnosed test and heater did work explain customer have to run sink for a little .when ruining dishwasher first shot of water was 70 degrees seconds shot with sink running was 90 degrees also need to use rinse aid .

We serviced a

Whirlpool dishwasher

Near Rochester, NY 14624

Job Details: 04/03/2023

Dishwasher will need new main pcb, wiring harness and sump complete due to broken wires burnt computer and bad motor and leaking sump.

We serviced a

Kenmore Dryer

Near Pittsford, NY 14534

Job Details: 04/03/2023

Idler wheels bad installed as kit, ran and tested all is running good.

We serviced a

kenmore refrigerator

Near Rochester, NY 14616

Cristian

Job Details: 04/03/2023

Replace light bulb and light bulb harness tested unit lights are working now

We serviced a

kenmore washer

Near Pittsford, NY 14534

Tina

Job Details: 04/03/2023

Washer was not draining, changed out drain pump and tested it and it?s still not working, Checked all doses and there is nothing blocking it. There is no voltage or a broken wire. Customer going to get new washer

We serviced a

amana Refrigerator

Near Rochester, NY 14620

Tina

Job Details: 04/03/2023

Washer: was making a random squeaking noise during the agitate cycle, took belt off and readjusted and the sound is gone. Range: replaced light bulb Refrigerator: took off back and vacuumed out, was not making noise customer usually hears. Told her if it happens again to record it.

We serviced a

LG Dryer

Near Fairport, NY 14450

Derek

Job Details: 04/03/2023

Found the drum was cracked and making the thumping noise. Customer is going to look to replace in the near future. I vacuumed out the dryer while it was opened

We serviced a

Samsung Dryer

Near Ontario, NY 14519

Chris

Job Details: 04/03/2023

Appears unit needs motor. Model number tag is partially missing but think I found correct part number. Homeowner not present only baby sitter at residence Left VM to call office with payment and order part if wanted

We serviced a

whirlpool Refrgierator

Near Pittsford, NY 14534

Chris

Job Details: 04/03/2023

Appears control got stuck in defrost mode , reset unit and cooled back down If issue comes back will need new ACU and would be approx 305 plus tax and shipping due

We serviced a

whirlpool washer

Near Rochester, NY 14624

Job Details: 04/03/2023

Drain pump bad replaced under warranty and instructed customer that if problem comes back will need new motor as well.

We serviced a

Kenmore Oven

Near Rochester, NY 14609

Job Details: 04/03/2023

Unit will need main PCB ran and tested lower oven all are withing range with thermostat control, unable to verify parts with model number due to model tag worn off.

We serviced a

maytag dryer

Near Rochester, NY 14615

Cristian

Job Details: 04/03/2023

Replace idler kit and mtr pully tested unit runs and heats fine

We serviced a

Whirlpool dishwasher

Near Rochester, NY 14617

Tanner

Job Details: 04/03/2023

Installed new UI. Tested unit and unit tested good.

We serviced a

MAYTAG refrigerator

Near Webster, NY 14580

Chris

Job Details: 04/03/2023

Needs new freezer door, wiring harness is faulty in door # LW10839374 Door is 879.99 plus labor, tax and shipping No repair at this time

We serviced a

GE Oven

Near Rochester, NY 14618

Tanner

Job Details: 04/03/2023

Complaint of lower oven temps. Cooking coming out under cooked. Customer estimates 25 degrees below target temp using oven thermometer. Measured resistance of temp sensor at 1.098 k ohms. Cavity above ambient temp due to cavity lighting. This is a valid measurement. Offered measured calibration, customer opting to self calibrate using instructions in owners manual.

We serviced a

kenmore refrigerator

Near Fairport, NY 14450

Chris

Job Details: 04/03/2023

Unit has sealed system issues unable to repair

We serviced a

Frigidaire refrigerator

Near Pittsford, NY 14534

Tanner

Job Details: 04/03/2023

Complaint of water and ice at bottom of freezer. Found plugged defrost drain. Steamed ice. Cleared debris from drain. Tested drain and drain tested good.

We serviced a

Whirlpool refrigerator

Near Fairport, NY 14450

Chris

Job Details: 04/03/2023

Was able to catch noise/vibration- definitely from compressor running and causing frame/cabinet to vibrate shimmed and tightened lines and compressor mounts If problem persists would recommend compressor be replaced due to excessive vibration

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