We serviced a
Frigidaire Refrigerator
Near Canandaigua, New York 14424
Derek
Job Details:
07/09/2024
5307 cleaned the drain pump filter there was a bra pad jammed in it.
3308 blowing bulbs I pulled the dryer apart and checked the wiring harness it looks good. Found the bulbs were the wrong ones.
@ Shop has a new Frigidaire dishwasher that the turbulent sensor keeps popping out. Needs a new gasket.
@ Clubhouse ice maker no charge to look at ice maker.
We serviced a
Whirlpool Dryer
Near Williamson, New York 14589
Chris
Job Details:
07/09/2024
Replaced pulley and repaired small section of venting behind dryer
We serviced a
whirlpool dishwasher
Near Rochester, New York 14624
Cristian
Job Details:
07/09/2024
Fridge -Replace motor tested unit working normal now dispenser opens and close fine
We serviced a
Frigidaire Refrigerator
Near Penfield, New York 14526
Tina
Job Details:
07/09/2024
FZ started warming up then the FF section start warming up, there was a ball of ice under ice box in FF section customer thought water line was leaking in the basement so she shut off when I pulled fridge out there was a rust spot on 5e back of it where ice maker is which is a leak. Customer is going to be getting another fridge
We serviced a
Kenmore Dryer
Near Pittsford, New York 14534
Tina
Job Details:
07/09/2024
Dryer will power on but won?t start and after a few min an F1 error code shows which usually is a control board issue so I took took off dryer and looked at the main board and n the back there is a burn mark on a relay(pic is in documents) which is the pop sound they heard. Dryer is 17 years old and board is only available on Amazon but customer is going to look around for a new one. If they change their mind part number is in notes.
FF section is at 62? and FZ is at 27?. There is a leak in the refrigerant and customer is goi got get a new appliance. This is 24 years old.
We serviced a
Ge Dishwasher
Near Rochester, New York 14609
Jose D
Job Details:
07/09/2024
Standing water on site. The dishwasher gave a diverter error code, but everything checked out good. The unit is filling, washing and draining. Advised to call back if the issue continues to happend.
We serviced a
LG Washer
Near Penfield, New York 14526
Jose D
Job Details:
07/09/2024
The washer has a bearing issue, and inner drum damage. Not economical to repair.
We serviced a
`GE Double oven
Near Penfield, New York 14526
Chris
Job Details:
07/09/2024
Original call placed because customer was having temperature issues - let unit cycle for approximately 40 min and unit maintained an average temp of approx 348* set @350* and never showed any issues- replaced bake element at customer request and tested ok again -** thermostat is NLA and we are unable to repair farther if customer continues to have temperature issues **
We serviced a
Ge Refrigerator
Near Rochester, New York 14624
JK
Job Details:
07/09/2024
Ran machine through service mode all components check good no updates needed, adviced customer to put activated charcoal in both compartments.
We serviced a
Whirlpool Refrigerator
Near Rochester, New York 14612
Jose R
Job Details:
07/09/2024
Cx has a bad ice maker if wanting to go along with any repair would recommend ice maker
We serviced a
frigidaire refrigerator
Near Webster, New York 14580
Chris
Job Details:
07/09/2024
Refrigerator had plugged defrost drain end - cleared and water now goes where it should - range has rusted front left burner but part is NLA and we are unable to repair.
Installed maintenance/ repair kit on dryer and tests ok
We serviced a
Maytag Washer
Near Rochester, New York 14609
Jose R
Job Details:
07/09/2024
Had to replace main board door switch and actuator now unit is operating with in specs complete
We serviced a
Amana Oven
Near Webster, New York 14580
Chris
Job Details:
07/09/2024
Replaced bake element and unit now heats
We serviced a
GE Dishwasher
Near Penfield, New York 14526
Tina
Job Details:
07/09/2024
Dishwasher would not turn on, I unhooked power at main board and left that way for about 10min. When I hooked it back up t turned n and I was able to connect to smart HQ and there was a firmware update available which I did. After I tested it a few time and it was starting and everything was working without issues.
We serviced a
GE Refrigerator
Near Fairport, New York 14450
Cristian
Job Details:
07/09/2024
Replace fridge fan motor and did a software update unit is working normal now wait 24 to 48 hours for proper cooling
We serviced a
LG Dryer
Near Hilton, New York 14468
Jose R
Job Details:
07/09/2024
Went ahead and replaced wire harness and also heating element unit is now operating within specs. Also educated customer to contact vent wizard for a vent cleaning complete
We serviced a
frigidaire Dishwasher
Near East Rochester, New York 14445
Jose D
Job Details:
07/09/2024
The door switch is faulty and there are clears signs of a leak from the sump pump. Both will need to be replaced.
We serviced a
Kenmore refrigerator
Near Rochester, New York 14624
JK
Job Details:
07/09/2024
Icemaker switch was in the off position turned on cycled icemaker all filled and ran fine wait 24 hours for ice production, all should be running good.
We serviced a
Maytag Dryer
Near Webster, New York 14580
Chris
Job Details:
07/09/2024
Found all safety thermostats/ fuses tripped - heat relay was stuck in on position would recommend new main pcb , all safety thermostats/ fuses and element looks warped estimate approximately 440.00 plus tax would be due, no repair at this time
We serviced a
kitchenaid dishwasher
Near Penfield, New York 14526
Tina
Job Details:
07/09/2024
dishwasher is 33 years old and has a leak randomly when running. it didn?t leak while i was there but talked to customer about how the majority of the parts are NLA so she is going to keep using it till it breaks then get a new one
We serviced a
Samsung refrigerator
Near Hilton, New York 14468
JK
Job Details:
07/09/2024
Checked every component of icemaker production and all is working good, icemaker went through full harvest mode, instructed customer to call me if it starts making ice today.
We serviced a
Whirlpool Refrigerator
Near Rochester, New York 14609
Derek
Job Details:
07/09/2024
Needs water line for the ice maker. Whirlpool fridge and I replaced the line. Its not leaking and is working good I tested the ice maker it?s working good as well
We serviced a
whirlpool washer
Near Fairport, New York 14450
Derek
Job Details:
07/09/2024
Needs lid lock and retainer lock for the top washer cover. Just had service done on dryer. I replaced the lid switch and it?s working great now. The retainer was also replaced.
We serviced a
Whilrpool Washer
Near Brockport, New York 14420
JK
Job Details:
07/08/2024
Lid lock broken replaced ran and tested all and all is running good.
We serviced a
KEnmore Washer
Near Pittsford, New York 14534
Tina
Job Details:
07/08/2024
Front load washer needs drain pump, washer is 10 years old and the gasket is also super moldy and the washer smells because of it.
The Father is going to get a new washer.
dryer venting appears to run between the floor of the laundry room and the ceiling of the basement but as of right now there is a great air flow coming out of it. Going to give them dryer vent wizards number
We serviced a
Kitchenaid Dishwasher
Near Rochester, New York 14609
Jose D
Job Details:
07/08/2024
The dishwasher was unresponsive on site with blinking lights. After doing a hard reset, I noticed the LEDs on the control panel was fading and not as bright as it should be, which can indicate issues with the control panel. But I was able to get the dishwasher in a cycle after the hard reset, and everything seems to be working fine now.
We serviced a
Whirlpool Dryer
Near Penfield, New York 14526
Tina
Job Details:
07/08/2024
Customer had changed out parts on their own and ordered other parts when the first fix didn?t work they ordered the TCO Kit but the one they got was for a electric dryer when they have a gas one and they ordered an element when gas does not use an element.
When I took back off f the wires wasn?t connected and the wrong TCO kit was installed. None of the colors of the wires match the schematics so I was unable to get dryer running. I let customer know I could come back with a senior tech but the wife said she is going it talk to husband about just getting a new dryer.
We serviced a
Whirlpool Dryer
Near Honeoye Falls, New York 14472
Derek
Job Details:
07/08/2024
I replaced the lid latch and the dryer works fine now.
We serviced a
Kitchen Aid refrigerator
Near Pittsford, New York 14534
Tina
Job Details:
07/08/2024
Fridge is working currently without issues. FF section is at 39? and FZ is at 0?
All fans are working and compressor is working. No ice build up in freezer and frost on evaporator
Customer knows there is 90 days for the service call
We serviced a
GE Microwave
Near Rochester, New York 14612
Jose R
Job Details:
07/08/2024
Cx microwave had no power all fuses had continuity cx has a bad control board which is no longer available will need to start exploring there options on a new unit
We serviced a
MAytag Dishwasher
Near Webster, New York 14580
Cristian
Job Details:
07/08/2024
Will recommend heater and door seal have office double check pictures the unit is leaning to the right more possible dishwasher or something else causing leak did recommend to get a new unit unit is 14 years old customer will think about the repair
We serviced a
GE Oven
Near Rochester, New York 14612
Jose D
Job Details:
07/08/2024
No heat on site. No amperage coming from the igniter, but it is receiving the 120 voltage. The igniter will need to be replaced. I replaced the igniter, ran and tested, the oven now has heat and is working properly.
The fridge needs a new condenser fan blade.
We serviced a
Samsung Oven
Near Penfield, New York 14526
Tina
Job Details:
07/08/2024
FF ice maker isn?t working, FZ ice maker is and so is water dispenser. I. Heckled to see if water line was frozen and it?s not I then tried to put into service mode by holding down test button and it would not going into harvest.
A new ice maker is needed. Due to fridge being 14 years old and price of new one (estimate was emailed) she is going to talk to her husband and see if they wanna fix it or not since they have on in freezer still and a counter top one. Part number for ice maker will be in notes
Oven: just needed clock set
We serviced a
LG Refrigerator
Near Webster, New York 14580
Cristian
Job Details:
07/08/2024
There was a piece of ice stuck between the icemaker and leveler this will cause the unit to think that the tray is full remove the ice and now icemakers filling normal weight 24 to 48 hours for icemaker to make ice
We serviced a
Maytag Washer
Near Rochester, New York 14612
Jose R
Job Details:
07/08/2024
Dryer is vibrating and making a scraping noise on site. Repaired the issue with the maintenance kit. Ran and tested, everything is working properly. advised to call back if the issue happens again.
We serviced a
Coin op Washer
Near Macedon, New York 14502
Derek
Job Details:
07/08/2024
I couldn?t find anything wrong with the washer other than there was either way too much soap used or a non HE high efficiency detergent was used . The washer drum was over full of suds. Which will cause an over suds error or the drain pump will have a hard time getting all the water out.
We serviced a
GE refrigerator
Near Williamson, New York 14589
Cristian
Job Details:
07/08/2024
Will recommend ice maker # customer will think about the repair
We serviced a
kenmore refrigerator
Near Rochester, New York 14609
JK
Job Details:
07/08/2024
Start relay burnt up and causing compressor start vibration replaced new start relay ran and tested all and all is working good.
We serviced a
Samsung Washer
Near Honeoye Falls, New York 14472
Derek
Job Details:
07/08/2024
The drum is out of round and rubbing on the door boot causing the washer to smoke. The drum doesn?t spin easily like the bearing is setting up. The bearing has probably worn onto the main drum shaft causing the drum to be out of round. It?s going to need an outer tub and bearing. It?s going to need the spider gear shaft for the main drum. It?s also going to need a new drum speed sensor. Not worth fixing this washer.
We serviced a
Ge Dishwasher
Near Pittsford, New York 14534
Tina
Job Details:
07/08/2024
Dishwasher would not turn or and would not let me hook up to Smart HQ, i u hooked power for about 5 min and when I hooked it up it still didn?t work. I then took main PCB down to look at it and the power turned on. I hooked up smart HQ and there was a firmware update alone with a turbidity sensor error which was active. I did the update then after I tested all components and they all were good. I took off turbidity sensor and it was coated in an orange film, also took apart filter assy which was also all covered in an orange file and screamed all the parts off and put back together. I ran dishwasher a few time then hooked up smart HQ again and the turbidity sensor error did not come back. Dishwasher is working without issues
Talked to customer about cleaning filter out once a month and the detergent they used was an orange liquid which is what appears to be the cause of the film along with it being a plastic tub. Talked to them about changing detergent and when it?s time for a new dishwasher getting a stainless tub
We serviced a
Whirlpool Stove
Near Rochester, New York 14609
Jose D
Job Details:
07/08/2024
Some burners not working on site. I cleaned all the gas orifices on the stove. Ran and tested, all stove burners are now lighting up properly.
We serviced a
Samsung Refrigerator
Near Penfield, New York 14526
Tina
Job Details:
07/08/2024
Fridge: ice maker was not making ice, when I get there I hit test button and it went into harvest mode so customer is going to give it a few days to see if it starts working. Fridge is also not 3 years old so I told 5em if it doesn?t work it call Samsung to see if it?s under warranty and if not part number will be in the notes for us to order.
Short run vent cleaning, there was basically no airflow coming out at vent and dryer brush would not go through venting after about 3? so I went and unhooked venting from dryer and it was packed with lint so I cleaned it all out and dryer is venting without issues.
We serviced a
Whirlpool refrigerator
Near Webster, New York 14580
Cristian
Job Details:
07/08/2024
Replace Icemaker tested unit working normal now wait 24 to 48 hours for proper ice to be made
We serviced a
GE Refrigerator
Near Webster, New York 14580
Cristian
Job Details:
07/08/2024
Replace fridge sensor and fan motor assembly wait 24 to 48 hours for proper cooling
We serviced a
Kenmore refrigerator
Near Rochester, New York 14624
JK
Job Details:
07/08/2024
All computers burnt out and all will need to be replaced and parts are NLA
We serviced a
Whirlpool refrigerator
Near Fairport, New York 14450
Cristian
Job Details:
07/05/2024
Will need damper customer will think about the repair
We serviced a
KEnmore Dryer
Near Fairport, New York 14450
Jose D
Job Details:
07/05/2024
The timer knob was damaged and disconnected on site. I was able to manual turn the knob to a heat cycle, to confirm the dryer does have heat, all the fuses checked out good. The dryer is also making a screeching noise, and will need a maintenance kit repair.
We serviced a
LG Dishwasher
Near Rochester, New York 14609
Cristian
Job Details:
07/05/2024
No power when resetting the unit the display turns on for a minute and it shuts right back off will recommend
Control board # customer decided not to fix
We serviced a
GE Dryer
Near Victor, New York 14564
Jose D
Job Details:
07/05/2024
Customer claims the dryer won't shut off when it's reached the end of it's drying cycle, and that it will just continuously run. The door switch is working properly. The timer is faulty and will need to be replaced.
We serviced a
Frigidaire Refrigerator
Near Rochester, New York 14606
Jose R
Job Details:
07/05/2024
Cx unit not getting voltage to the fan motor not allowing unit to circulate if wanting to go along with any repair would recommend control board
We serviced a
Whirlpool Washer
Near Rochester, New York 14612
Jose D
Job Details:
07/05/2024
The door boot seal ring was disconnected. No visible damage to the door boot seal, or metal ring. Ran and tested with water in the cycle, and everything is working properly.
We serviced a
LG refrigerator
Near Scottsville, New York 14546
Jose R
Job Details:
07/05/2024
Cx water line was leaking went ahead and cut the line and re attached it now unit is operating with in specs complete
We serviced a
LG Dishwasher
Near Canandaigua, New York 14424
Jose D
Job Details:
07/05/2024
The dishwasher turned on onsite, ran and tested, everything seems to be working fine. Advised to call back if the issue happens again.
We serviced a
Amana Refrigerator
Near Pittsford, New York 14534
Cristian
Job Details:
07/05/2024
Defrosted mode was not working Replace board and heater works normal now wait 24 to 48 hours for proper cooling.
We serviced a
Bosch dishwasher
Near Scottsville, New York 14546
Jose R
Job Details:
07/05/2024
Cx unit was spitting a no drain error cx had a bad pump and and a bad control board the main control was unavailable and discontinued cx will be exploring there options on a new one
We serviced a
Kenmore Stove
Near Rochester, New York 14609
Jose D
Job Details:
07/02/2024
The infinite switch an the surface burner board has visible charging. Both the switch and the board will need to be replaced.
We serviced a
Whirlpool Refrigerator
Near Fairport, New York 14450
Tina
Job Details:
07/02/2024
Ice maker went into Service mode but didn?t fill and the water dispenser was not working either. I tested the valve and it was getting 120VAC and non of the lines were frozen so a new inlet valve is needed
7/2 Installed new water valve. Once valve was working and we tested there was a check in the plastic line that Went to the filter so I cut line and reconned without rack and it stopped leaking. After that there was a crack in the line that ran in the front and up through the door s a new door is needed but it?s discontinued so customer said he will let tenants know they can?t use dispenser and they will try and it fix it with glue or tape.
We serviced a
Electrolux Refrigerator
Near Penfield, New York 14526
Derek
Job Details:
07/02/2024
13-15 yr old fridge. Both the fridge and freezer are loosing temperature. When I got there the compressor was on and it was blowing cold air. All the fans are working. There was cold air blowing in but the fridge was in the 40?s and the freezer was reading 19 degrees. The change the boards out it?s going to be $600 or more. The compressor isn?t turning on right away and it?s extremely hot to the touch. Best bet is to shop for new fridge it is on the back end of its life expectancy.
We serviced a
Samsung Microwave
Near Fairport, New York 14450
Jose R
Job Details:
07/02/2024
Cx unit is not heating and things were burning when in operation cx would need magnetron and transformer if wanting to go along with the repair cx will be exploring there options on a brand new unit n
We serviced a
whirlpool refrigerator
Near Fairport, New York 14450
JK
Job Details:
07/02/2024
Ran unit through service mode checked all and all components check good no ice buildup on evap changed defrost from ADC To Basic and adviced customer to allow to run for a few days and call if problem returns.
We serviced a
LG Dryer
Near Penfield, New York 14526
Tina
Job Details:
07/02/2024
Dryer is heating without issues
We serviced a
Kenmore Dryer
Near Rochester, New York 14623
JK
Job Details:
07/02/2024
Customer had RG&E out and they redtagged dryer, due to gas leak inside, gas valve not fully shutting off found gas leak at valve, idler wheels and all will also need to be replaced due to normal wear, not cost affective to repair due to damage and cost of repair. MOD: 110.75132412 SER:M73622055
We serviced a
Frigidaire Washer
Near Fairport, New York 14450
Tina
Job Details:
07/02/2024
Washer had an error code that showed the board was not reading the door as being locked. When you try to start all the light come n but it flashes PAU and doesn?t do anything. The gasket was full of mold and the soap dispenser case was cracking. Customer decided he is just going to get a new washer due to a few different issues and this one being 14 years old.
We serviced a
samsung refrigerator
Near Rochester, New York 14624
JK
Job Details:
07/02/2024
Evap defrost problem and evap pushed out and will need to be replaced. Under warranty.
07-02-24:Replaced evap cover with sensors ran and tested all and all is working and cooling good.
We serviced a
Ge Dishwasher
Near Pittsford, New York 14534
Derek
Job Details:
07/02/2024
The drain pump is seized up it only hums when it?s draining. The door sweep is leaking and the plastic is broken. The door sweep is part of the inner door panel. The tub gasket is corroded and should be replaced as well. The main wash pump is working but it sounds louder than a normal ge wash pump. It?s going to be around $600 to fix. Customer is going to look at new units.
We serviced a
Samsung Oven
Near Webster, New York 14580
Cristian
Job Details:
07/02/2024
Replaced bake igniter tested unit working normal now
We serviced a
Kenmore Dishwasher
Near Rochester, New York 14612
Jose D
Job Details:
07/02/2024
The wash motor is damaged, therefore the pump and motor assembly will need to be replaced.
We serviced a
frigidaire refrigerator
Near Webster, New York 14580
Chris
Job Details:
07/02/2024
Unit running apon arrival but had very poor frost pattern- appears to have sealed system issue and we are unable to repair
We serviced a
Kitchenaid Cooktop
Near Fairport, New York 14450
Derek
Job Details:
07/02/2024
Service bulletin W10556232 A describes the problem with this cook top. It has flashing codes and those fault codes are not described in whirlpool tech sheets. The bulletin describes replacing the complete module. W10885135 Is the substitute part number. The part is coming up as no longer available. This unit is roughly 2yrs old. I told the customer to call whirlpool.
We serviced a
Frigidaire Refrigerator
Near East Rochester, New York 14445
JK
Job Details:
07/02/2024
Condenser fan blade fell off was able to reattach all is working good if problem returns will need condenser fan and blade.
We serviced a
Kenmore Refrigerator
Near Macedon, New York 14502
Chris
Job Details:
07/02/2024
Lg built appears to have sealed system issues. We are unable to repair
We serviced a
Samsung Washer
Near Pittsford, New York 14534
Jose R
Job Details:
07/02/2024
Cx complaint was when the unit goes into a spin mode the unit starts to shake all crazy when diagnosing unit every thing was operating with in specs also educated cx on load size made sure the legs were sitting right on the pedestal inform cx to monitor unit and educate us on how it?s going
We serviced a
Samsung Dishwasher
Near Penfield, New York 14526
Chris
Job Details:
07/02/2024
Appears yellow common connection in wire loom is broken , would recommend new harness. Estimate approx 380-400 plus tax would be due
No repair at this time
We serviced a
Whirlpool Dryer
Near Webster, New York 14580
Jose D
Job Details:
07/02/2024
No heat on site. The heating element failed the continuity test. The heating element will need to be replaced.i replaced the heating element, ran and tested, the dryer now has heat and is working properly.
We serviced a
Frigidaire Freezer
Near Ontario, New York 14519
Chris
Job Details:
07/02/2024
Unit off upon arrival, plugged in and let unit run - started to frost over on evaporator coil, fan and compressor turning on. Unable to locate any issues at this time. Will need to see unit in failed state if problem returns
We serviced a
bosch dishwasher
Near Pittsford, New York 14534
Chris
Job Details:
07/02/2024
Dishwasher had a loose dispenser door preventing door from staying closed.
We serviced a
Whirlpool Dryer
Near Pittsford, New York 14534
Jose R
Job Details:
07/02/2024
Cx wanted me to diagnose two units one had a bad element went ahead and replaced it now unit is operating with in specs also had a bad fuse for other unit replaced fuse now unit is working as well
We serviced a
LG Range
Near Webster, New York 14580
Jose D
Job Details:
07/02/2024
Everything is working good on site. The tempature sensor is reading the correct ohms. Both bake and broil are working, and the oven reached 350 with no issues. No error codes on site. Advised to call back if the issue happens again.
We serviced a
Whirlpool Dryer
Near Pittsford, New York 14534
Jose R
Job Details:
07/02/2024
Went ahead and did a dryer and vent cleaning on the dryer also pulled out out the fridge and clean the coils and the the back of the unit out now everything is working with in specs
We serviced a
Ge Dishwasher
Near Fairport, New York 14450
Tina
Job Details:
07/02/2024
Element is not turning on and when tested at board something is showing open in the heating circuit so element is needed along with TCO/harness. Customer is going to look at a new appliance. Quote was emailed to him and parts are in notes if he decides to fix.
We serviced a
Electrolux Dryer
Near Pittsford, New York 14534
Derek
Job Details:
07/02/2024
Needs blower and motor the blower fan is cracked and has come off of the motor. The bushing is stuck on the shaft of the motor.
We serviced a
Samsung Dryer
Near Webster, New York 14580
Cristian
Job Details:
07/02/2024
Cleaned out dryer vent unit working normal
We serviced a
Kenmore refrigerator
Near Webster, New York 14580
Cristian
Job Details:
07/02/2024
Replaced icemaker tested unit filling up normal wait 24 to 48 hours for icemaker to make ice.
We serviced a
Whirlpool Refrigerator
Near Rochester, New York 14609
Jose D
Job Details:
07/01/2024
Customer had just plugged fridge back in today because he had it unplugged to defrost. Water was coming out normal now.
Compressor was running, FF section was at 46? and FZ was at 17? there was frost on evaporator. I put in service mode and everything was working but the evap fan was not turning on. I tested at board and it was getting 14VDC which is what is should be getting and after a bit I heard it kick on. Since customer just plugged back in and temps are dropping and frost is on evap I told him to give it a full 24hrs to get to correct temp and if the fan stops working for any reason part number will be in notes if they need or decide to fix.
Fridge is 14 years old.
W11334745 Evap fan motor $121
We serviced a
Whirlpool Washer
Near Rochester, New York 14612
Jose R
Job Details:
07/01/2024
Washer would go thru the spin cycle but would not agitate and there was a humming sound. Took skin off and everything looked good but noticed washer was not filling all the way with water and only hot was coming out. Checked water valves and the cold water was turned off. I?m nice I turned it back on the washer started to agitate. I put back together and tested it a few times and it agitated and, drained and as spinning. Washer is now working without issues.
We serviced a
Kenmore Refrigerator
Near Honeoye Falls, New York 14472
Derek
Job Details:
07/01/2024
Freezer had stayed open one night and everything had frosted over and there was ice build up. When I took evap cover off the damper where the cool air flows from the FZ to the FF section was full of ice so I removed all the ice and put it back together and waited about 15min and temp in FF section started to drop. Let customer know to give it a bit for temp to get back to good temp but everything else is working without issues.
We serviced a
Samsung Refrigerator
Near Pittsford, New York 14534
Jose R
Job Details:
07/01/2024
Fridge was not mailing ice and automatic water pitcher was not filling, when I checked ice trays only a very small amount of water was going in but ice makers were working and going into harvest mode.
I pulled fridge out and the the water line was linked preventing water from going into fridge. I fixed line and pitcher filled and ice makers filled completely and everything is working without issues.
Short run vent cleaning was done
We serviced a
Kenmore refrigerator
Near Webster, New York 14580
Cristian
Job Details:
07/01/2024
Cx unit was not cooling to the proper temp in the fridge if cx wants to go along with any repair would recommend damper and thermostat
We serviced a
Samsung Refrigerator
Near Fairport, New York 14450
Tina
Job Details:
07/01/2024
Cx has a bad ice maker when hitting the test button switch the ice maker is not being responsive would need to replace ice maker
We serviced a
Whirlpool refrigerator
Near Churchville, New York 14428
Jose D
Job Details:
07/01/2024
Cx had a bad control board and unit is in bad shape best interest would be to invest in a new unit instead of trying to get repair done complete
We serviced a
kenmore refrigerator
Near Rochester, New York 14609
Tina
Job Details:
07/01/2024
Cx has a bad compressor unit does not have a full frost pattern and compressor is running and all fans are spinning as well and not a single frost on the coils cx will have to start exploring there options on a new unit complete
We serviced a
Samsung Stove
Near Rochester, New York 14626
Jose R
Job Details:
07/01/2024
Cx is getting Samsung to look at the ice maker for fridge and did not want it serviced cx would need regulator for the stove
We serviced a
Whirlpool Dryer
Near Rochester, New York 14623
Jose R
Job Details:
07/01/2024
No heat on site, the thermal fuse did not pass the continuity test. The fuse will need to be replaced. Replaced the fuse, ran and tested, the dryer now has heat and is working properly.
We serviced a
Whirl;ool Dryer
Near Penfield, New York 14526
Cristian
Job Details:
07/01/2024
The dryer is not spinning on site. The belt is broken and will need to be replaced. I repaired the issue with the whirlpool maintenance kit. Ran and tested, the dryer is now spinning and working properly.
We serviced a
Samsung Washer
Near Fairport, New York 14450
Tina
Job Details:
07/01/2024
The washer has a bearing issue, and the drum is no longer attached. The repair is not economical.
We serviced a
Whirlpool Refrigerator
Near Webster, New York 14580
Cristian
Job Details:
07/01/2024
Customer needs paper copy of invoice.
The compressor is making a bad noise internally. The mounts are all in place and it?s rattling badly
We serviced a
GE Refrigerator
Near Honeoye Falls, New York 14472
Derek
Job Details:
07/01/2024
Compressor not turning on I have power going to it. Needs inverter board for compressor. I replaced the inverter and the compressor is coming on now and I feel cold air to the freezer now.
We serviced a
Smasung Dryer
Near Brockport, New York 14420
Jose D
Job Details:
07/01/2024
I pulled the dryer apart and clean out the screws and paper clips out of the blower housing. I tested all the sensors and the igniter. Everything in the dryer tests good. I found the mesh screen on the dryer exhaust was packed full of lint. I cleaned it and straightened out the dryer hose for better flow. I tested the dryer and it cycled off and on with the heat about 8 times. It should be drying great now.
We serviced a
Samsung Refrigerator
Near Henrietta, New York 14467
Jose R
Job Details:
07/01/2024
Replace Icemaker kit tested unit working normal wait 24 to 48 hours for Icemaker to make ice
We serviced a
Frigidaire Refrigerator
Near East Rochester, New York 14445
Tina
Job Details:
07/01/2024
Cleaned out drain plug tested unit working normal now

