We serviced a
Kenmore Washer
Near Rochester, New York 14626
JK
Job Details:
11/17/2023
Replaced cam gear due to bad spring and not disengaging all the way ran through recalibration mode ran and tested all is working good, door striker broken and will need to be replaced.
11-17-23: Replaced lid latch ran and tested all is working and locking good.
We serviced a
Whirlpool Dryer
Near Rochester, New York 14612
Cristian
Job Details:
11/17/2023
Replace idler kit tested unit no more noise
We serviced a
whirlpool refrigerator
Near Fairport, New York 14450
Derek
Job Details:
11/17/2023
I cleaned out the big chunk of ice in the bottom of the freezer. I pulled it out and cleaned the drain hose for the freezer it was clogged up. The evaporator and evap fan look good.
We serviced a
LG Washer
Near Ontario, New York 14519
Chris
Job Details:
11/17/2023
Needs main PCB , no repair at this time.
Estimate approx 420 plus tax and shipping would be due if repaired
We serviced a
Maytag Dryer
Near Pittsford, New York 14534
Tina
Job Details:
11/17/2023
Dryer was making a lid squeaking sound, a new maintenance kit was installed that was 4 wheels, belt and idler. Dryer working without sound.
We serviced a
LG Dishwasher
Near Henrietta, New York 14467
Cristian
Job Details:
11/17/2023
Reinstalled bracket it?s nice and tight and secured.
Added longer screws .
We serviced a
maytag washer
Near Pittsford, New York 14534
Jose D
Job Details:
11/17/2023
The hub for the washer is stripped, I was able to visually see the the hub is not gripping to the shaft. The washer will need a hub replacement. Replaced the hub, the washer now engages in a spin mode. Rotor motor is also stripped, due to repair cost the customer does not wish to have it repaired.
We serviced a
Whirlpool dishwasher
Near Honeoye Falls, New York 14472
Tina
Job Details:
11/17/2023
11/17 installed sump and dishwasher is working without issues and no leaks.
We serviced a
Frigidaire Dishwasher
Near Webster, New York 14580
Chris
Job Details:
11/17/2023
Replaced water level sensor and tests ok
We serviced a
Electrolux Dryer
Near Webster, New York 14580
Chris
Job Details:
11/17/2023
Found stuck flame sense switch, replaced and unit tests ok
We serviced a
Frigidaire Freezer
Near Rochester, New York 14624
Chris
Job Details:
11/17/2023
Cleaned and cleared frozen defrost drain , appears ok and may take up to 24 hours to reach set temperatures
We serviced a
samsung Washer
Near Rochester, New York 14606
Jose D
Job Details:
11/17/2023
Washing machine has a DE ERROR code on site. Did a hard reset and the washer then unlocked, which the customer also stated he has done, but the error code came back. Ran and tested on a full rinse and spin cycle. Everything seems to be working fine. Advised the customer to call back if it happens again, and would recommend to come back with a new door lock.
We serviced a
whirlpool dryer
Near Victor, New York 14564
Derek
Job Details:
11/17/2023
Long vent cleaning
We serviced a
kenmore refrigerator
Near Fairport, New York 14450
Jose R
Job Details:
11/17/2023
Replaced ice maker and fan motor and unit did fill with water and fan motor is running with in specs inform customer to monitor unit and educate us on how it goes
We serviced a
samsung refrigerator
Near Rochester, New York 14624
Jose R
Job Details:
11/17/2023
Customer had a bad temperature sensor went ahead and replaced sensor also extended the defrost cycle cleaned up evap cover and made sure the drain hose in the back was clean as well unit operating with in specs complete
We serviced a
GE stove
Near Penfield, New York 14526
Chris
Job Details:
11/16/2023
Replaced front right burner and infinite switch and tests ok
We serviced a
ge oven
Near Fairport, New York 14450
Tina
Job Details:
11/16/2023
Oven would not bake or Brazil and they share one igniter. I replaced the igniter and oven is working without issues.
Part was under warranty so no charge
We serviced a
Ge refrigerator
Near Penfield, New York 14526
Chris
Job Details:
11/16/2023
Found compressor not running , had power to start relay - replaced start relay and unit appears to be cooling - will take up to 24 hours to reach set temperature
We serviced a
frigidaire refrigerator
Near Pittsford, New York 14534
Tina
Job Details:
11/16/2023
Ice maker would fill and freeze but would not turn to dispense out of it. During service more all aspects of it works.
A new ice maker was installed and it filled before I left.
We serviced a
Whirlpool refrigerator
Near Rochester, New York 14606
Cristian
Job Details:
11/16/2023
Replace Evap motor with defrost sensor wait 24 to 48 hours for proper cooling .
We serviced a
samsung refrigerator
Near Pittsford, New York 14534
Cristian
Job Details:
11/16/2023
Replace drain kit and fridge temp sensor wait 24 to 48 h for proper cooling
We serviced a
LG Washer
Near Fairport, New York 14450
Tina
Job Details:
11/16/2023
Ordered switch for light on wall oven, pulled a toy out of filter on washer and bth are working without issues.
Gas cooktop is producing soot on pans, everything appears to be working well. Flames are perfect, orifices are correct.
11/16 installed new oven switch for light and it?s working without issues. Tested both oven and they are good.
We serviced a
Frigidaire Microwave
Near Pittsford, New York 14534
Derek
Job Details:
11/16/2023
Replaced the motor for the turn table. Ram and tested and it?s working perfectly now.
We serviced a
maytag washer
Near Rochester, New York 14624
Jose R
Job Details:
11/16/2023
Customer complaint was that the unit would spit a 5 d error code indicating they have excessive suds inform customer to lighten up on loads and try not to use a lot of detergent if issue happens again inform customer to monitor and take a video of issue because could not replicate any issue while running a load complete
We serviced a
Frigidaire refrigerator
Near Victor, New York 14564
Derek
Job Details:
11/16/2023
Complaint of warm temps and noise. No noise present on service call. Evap fan error. Measured 16 degrees in FZ and 54 degrees in FF section. Inspected Evap for defrost issue and no ice blocking found. This unit is equipped with DC variable speed Evap fan. Only way to confirm speed signal from ACU is to install known good fan. Quote for Evap fan and control, install fan first. If testing good return ACU. On return the fan wasn?t working. I pulled the freezer apart plugged the new fan in and it fired right up. I didn?t install the computer board.
We serviced a
Maytag Dryer
Near Churchville, New York 14428
JK
Job Details:
11/16/2023
Completed double dryer vent cleaning all is clean and venting good.
We serviced a
samsung dryer
Near Fairport, New York 14450
Jose D
Job Details:
11/16/2023
All supporter wheels were all damaged. The belt had cracks. The dryer will need new supporter wheels, idler and a belt.. replace with the lg roller kit. The basket now spins with no tension.
We serviced a
GE Washer
Near Churchville, New York 14428
JK
Job Details:
11/16/2023
Gearcase bad and will need to be replaced customer will replace machine.
We serviced a
ge dishwasher
Near Penfield, New York 14526
Chris
Job Details:
11/16/2023
Replaced electronics and unit operates properly
We serviced a
MAYTAG Washer
Near Pittsford, New York 14534
Tina
Job Details:
11/16/2023
Washer is squeaking bad at transmission, customer is going to use till it breaks.
Dryer needed a maintenance kit which was installed and is working without issues.
We serviced a
samsung washer
Near Victor, New York 14564
Derek
Job Details:
11/16/2023
The washer wasn?t spinning and making strange noises when it went to shift into spin cycle. The drum was not moving properly and switching to the spin cycle. I replaced the motor stator assy. The hall sensor is built into it and it?s the only way to replace the sensor. I removed and installed the new parts. I tested the unit non a rinse and spin the washer is spinning great.
We serviced a
Samsung Stove
Near Farmington, New York 14425
Tina
Job Details:
11/16/2023
2 radiant burners are not working but both are getting voltage and have correct ohms. Customer needs a new board. Customer is going to get a new appliance
We serviced a
samsung cooktop
Near Canandaigua, New York 14424
Derek
Job Details:
11/16/2023
Replaced the left middle gas burner valve for the knob.
We serviced a
Bosch Dishwasher
Near Victor, New York 14564
Derek
Job Details:
11/16/2023
Replaced the springs for the door on the dishwasher. Also the bottom kick plate wasn?t connected to dishwasher and the door was binding on it. I cleaned the dryer vent and removed the cover and cleaned out all he lint.
We serviced a
ge dishwasher
Near Webster, New York 14580
Chris
Job Details:
11/16/2023
Replaced front left upper rack support only. Paid for on original visit
We serviced a
LG Fridge
Near Rochester, New York 14612
JK
Job Details:
11/16/2023
Inlet valve not opening or closing fully and allowing water to freeze in tube inlet valve will need to be replaced.
11-16-23 installed inlet valve ran and tested icemaker all is filling and operating as normal.
We serviced a
GE Washer
Near Rochester, New York 14624
JK
Job Details:
11/16/2023
Replaced customer purchased shocks ****No Part Warranty****ran and tested all and all is working good.
We serviced a
samsung dishwasher
Near Pittsford, New York 14534
Cristian
Job Details:
11/16/2023
Just added pieces back together didn?t really take much . Its a piece that attaches to the top rail all normal now .
We serviced a
Maytag Oven
Near Webster, New York 14580
Chris
Job Details:
11/16/2023
Replaced oven controller and unit tests ok
We serviced a
MAytag Dryer
Near Rochester, New York 14609
Jose D
Job Details:
11/16/2023
Dryer belt was disconnected from the motor. Customer will take care of it. Belt is in decent shape. The motor sounds really rough, more then likely a motor bearing issue. Customer not to conserned about the motor.
We serviced a
amana refrigerator
Near Fairport, New York 14450
Chris
Job Details:
11/16/2023
Replaced defrost control and unit tests ok - may take up to 24 hours to reach set temperature
We serviced a
Kenmore Dishwasher
Near Pittsford, New York 14534
Tina
Job Details:
11/16/2023
Installed new drain pump and dishwasher is working without issues.
Tenants mother signed and had permission from the landlord whom I talked took payment from over the phone
We serviced a
Electrolux refrigerator
Near Pittsford, New York 14534
Cristian
Job Details:
11/16/2023
Replace motherboard wait 24 to 48 hours for proper cooling
We serviced a
GE Washer
Near Penfield, New York 14526
Derek
Job Details:
11/15/2023
The drain pump would intermittently not work and not drain the water. Removed the drain pump and replaced it. I ran and tested the unit 3 times to make sure it was working and not leaking.
We serviced a
samsung washer
Near Irondequoit, New York 14609
Jose D
Job Details:
11/15/2023
Washer not agitating properly on site. The connection to the rps sensor has a loose wire, due to a plastic bracket breaking off. Reconnected the bracket and the wire, the unit is now going into cycle and agitation
is working properly. If the problem happens again, the washer will need a new wire harness.
We serviced a
LG Washer
Near Victor, New York 14564
Chris
Job Details:
11/15/2023
Needs spin basket, parts are NLA and cost of repair would exceed valve
We serviced a
MAytag Dryer
Near Rochester, New York 14612
Cristian
Job Details:
11/15/2023
Did a small vent clean seem like a little lint was trap on the outside casing weak heat . Customer explained stating at 40 min on times dry would start at 60 to get the full amount of heat. Unit is heating up normal now
We serviced a
LG Washer
Near Pittsford, New York 14534
Jose D
Job Details:
11/15/2023
Stator and rotor motor will need to be replaced.
We serviced a
Whirlpool oven
Near Ontario, New York 14519
Chris
Job Details:
11/15/2023
Replaced bake igniter and tests ok
We serviced a
Whirlpool oven
Near Fairport, New York 14450
Tina
Job Details:
11/15/2023
Took front of doors off and cleaned glass
We serviced a
GE oven
Near Fairport, New York 14450
Tina
Job Details:
11/15/2023
Oven won?t come out tamp. Bake element is broken new one is being ordered
11/15 installed new element and oven got to temp without issues.
We serviced a
Samsung Refrigerator
Near Victor, New York 14564
Cristian
Job Details:
11/15/2023
Customer stated they didn?t want the repair only charge service call . .
We serviced a
Maytag Washer
Near Pittsford, New York 14534
Cristian
Job Details:
11/15/2023
Replace cam tested unit working normal now .
We serviced a
Kitchenaid Range
Near Victor, New York 14564
Cristian
Job Details:
11/15/2023
Replace sensor tested unit about 20 minutes in and it?s around the 350 tange Drop low about 330 then jumps back up to 350 this is with inspect range.
We serviced a
lg refrigerator
Near Williamson, New York 14589
Derek
Job Details:
11/15/2023
Ice make came in and it was not the correct one. Needs ice maker and the fans for the freezer aren?t working frosted up. I replaced the fan assy with the thermostat on the back of the freezer. I replaced the icemaker. The gears were stripped out.
We serviced a
whirlpool dishwasher
Near Fairport, New York 14450
Tina
Job Details:
11/15/2023
Could not reproduce leak on service call. Customer provided video of leak. Unit leaks substantial amount through front door when it does leak. This volume of leaking consistent with tidal waving. Tidal waving caused by a failure of wash arms. Lower arm already replaced ordering upper spray arm.
Installed upper spray arm and ran a 1 hr cycle and there was no leak.
We serviced a
Whirlpool Washer
Near East Rochester, New York 14445
Jose D
Job Details:
11/15/2023
Drain pump was running non stop, seems the washer is in a flood safe mode. I let the flood safe mode finish the process. drain pump had some debris, I cleaned it out. Ran a diagnostic test, the washer passed the diagnostic test.
We serviced a
ge dryer
Near Pittsford, New York 14534
Tina
Job Details:
11/15/2023
Complaint of no operation. Angel powers on but unit does not start. Confirmed no continuity through motor circuit. Open thermal fuse. Ordering updated fuse.
F4E3 error for restricted air flow. Once dryer running air flow can be assessed.
Belt kit included on quote. Can be removed at technician/customer discretion
11/15 installed new maintenance kit and fuse and dryer is working without issues.
We serviced a
GE Refrigerator
Near Webster, New York 14580
Chris
Job Details:
11/15/2023
Found evap thermistor not seated on evap coil , reattached and should help with temp issue
Also icemaker and inlet valve faulty no repair at this time
We serviced a
MAYTAG Dryer
Near Webster, New York 14580
Chris
Job Details:
11/14/2023
Button from shirt stuck in front glide , removed and noise stopped
We serviced a
Maytag dryer
Near Fairport, New York 14450
Derek
Job Details:
11/14/2023
I replaced the timer for the drying cycles. It was very difficult to turn the dial to adjust cycles . I also replaced the knob the inner bushing was missing and the plastic on the knob was cracked. Causing the unit to not change cycles or time. Ran and tested it?s working great now.
We serviced a
Maytag dryer
Near Fairport, New York 14450
Derek
Job Details:
11/14/2023
Replaced the motor it wold t turn the dryer over. Ran and tested great.
We serviced a
Kitchen aid oven
Near Victor, New York 14564
Tina
Job Details:
11/14/2023
Oven won?t come to temp when on bake. New bake element is needed.
11/14 installed new hidden bake element and oven comes to temp without issues.
We serviced a
LG oven
Near Webster, New York 14580
Chris
Job Details:
11/14/2023
Cycled oven at 425 for approx 40 minutes and could not get unit to fail , maintaining good temp the whole time
We serviced a
ge washer
Near Honeoye Falls, New York 14472
Tina
Job Details:
11/14/2023
Customer said washer was not going thru spin cycle so cloths were wet when taken out and it seemed out of balance. Hookup up to smart HQ and checked all components and everything is working. There was a software update which stated it helps with out of balance loads so that was installed then a quick wash was ran and it competed without issues.
We serviced a
Whirlpool refrigerator
Near Honeoye Falls, New York 14472
Cristian
Job Details:
11/14/2023
Arm bar for the icemaker was lose reattached arm bar everything working normal now.
We serviced a
maytag washer
Near Rochester, New York 14623
Jose D
Job Details:
11/14/2023
Customer wanted to remove the old machine, in substitute for another. Ran and tested his ge washer. The washer is working properly.
We serviced a
Frigidaire oven
Near Pittsford, New York 14534
JK
Job Details:
11/14/2023
Wires burnt in terminal box replaced all with new connectors ran and tested all and all is working good.
We serviced a
GE Dishwasher
Near East Rochester, New York 14445
Cristian
Job Details:
11/14/2023
Did a a software update unit is working normal now .
We serviced a
GE dishwasher
Near Honeoye Falls, New York 14472
Tina
Job Details:
11/14/2023
Dishwasher was not draining, the heating element was not working and bracket was broken holding it in and the UI was cracked and buttons were pushed in.
Customer is going to get a new appliance.
We serviced a
Kenmore washer
Near Penfield, New York 14526
Cristian
Job Details:
11/14/2023
Will recommend door switch .
We serviced a
Kenmore refrigerator
Near Fairport, New York 14450
Cristian
Job Details:
11/14/2023
Recommend cleaning out drain plug .
We serviced a
whirlpool dishwasher
Near Penfield, New York 14526
Chris
Job Details:
11/14/2023
Needs at least wash pump and possibly board
No repair at this time
We serviced a
GE oven
Near Rochester, New York 14626
JK
Job Details:
11/14/2023
Bake igniter bad replaced ran and tested all is working good.
We serviced a
samsung Dryer vent
Near Webster, New York 14580
Chris
Job Details:
11/14/2023
Replaced flaps on exterior vent fixture
We serviced a
LG washer
Near Irondequoit, New York 14622
Jose D
Job Details:
11/14/2023
The washer was leaking on the floor due to the mesh filter on the end of the drain hose being clogged. Customer installed a new mesh filter. The washer no longer leaks on the floor when draining.
We serviced a
Whirlpool dryer
Near Rochester, New York 14609
Jose R
Job Details:
11/14/2023
Replaced maintenance kit now unit operating with in specs
We serviced a
Whirlpool Washer
Near Rochester, New York 14609
Jose D
Job Details:
11/14/2023
Did a hard reset to get rid of the add garment light. Drain pump filter was ok. Ran and tested. the washer seems to be working properly. Advised customer to call Back if shes not able to finish a full load.
We serviced a
frigidaire washer
Near Pittsford, New York 14534
Tanner
Job Details:
11/14/2023
Customer request washer and dryer disassemble and be deep cleaned. Customer advised we do not clean washers. Tested agitate and spin and tested good. Disassembled washer. Ran dryer and needs maintenance kit. Will vacuum cabinet when installing repair kit on dryer. Customer to clean washer and on return visit will reassemble and install. Customer also needs dryer venting installed.
Reassembled and installed washer. Tested via autodiagnostic and unit tested good.
Ran dryer. Part of vent is behind wall and inaccessible.unable to install to customer preference. Agreed to make venting functional. Installed new dryer cord. Installed belt kit. Vacuumed cabinet of dryer. Installed dryer. Tested and unit tested good.
We serviced a
samsung refrigerator
Near Rochester, New York 14612
Cristian
Job Details:
11/13/2023
Replace freezer temp sensor and bi metal defrost sensor wait 24 to 48 hours for proper cooling .
We serviced a
Frigidaire Dryer
Near Rochester, New York 14626
JK
Job Details:
11/13/2023
Dryer vent clogged and heating dryer to shutdown due to over heating, vent must be cleaned to correct issue, vent is also longer than manufacturer suggest and should have a power vent installed.oven door was improperly installed, reinstalled and all glass is in correct spot.
We serviced a
Dishwasher Dishwasher
Near Pittsford, New York 14534
Jose R
Job Details:
11/13/2023
Replaced rollers now unit working with in specs complete
We serviced a
LG washer
Near Rochester, New York 14624
JK
Job Details:
11/13/2023
Bearings will not repair and replace unit.
We serviced a
Kenmore refrigerator
Near Farmington, New York 14425
Derek
Job Details:
11/13/2023
Lg refrigerator by kenmore it?s about 10yra old. No cooling in the fridge or the freezer. I hear the compressor
We serviced a
LG Range
Near Henrietta, New York 14467
Jose R
Job Details:
11/13/2023
Customer took apart door himself and wanted us to reinstall the door as well when diagnosing unit viewed that the frame that holds inner and outer door was be by and that the outer door was missing a screw hole which would not allow the door to sit right if customer wants to go along with any repair would need outer door and frame
We serviced a
Maytag washer
Near Rochester, New York 14606
Jose D
Job Details:
11/13/2023
The washer makes a click noice during agitation, but the agitator is still working. Some oil underneath, and made sure all bolts were tight. The click kinda comes a gos. More then likely will need a splutch kit, actuator, and new belt. Customer will wait to see if he wants to go through with the repair.
We serviced a
ge refrigerator
Near Ontario, New York 14519
Chris
Job Details:
11/13/2023
Steamed defrost drain and got unit to drain defrost water. If problem returns recommend updated drain and heat probe .
2 tech on return estimate approx 600-800 plus tax due.
We serviced a
Maytag washer
Near Spencerport, New York 14559
JK
Job Details:
11/13/2023
Drive hub stripped replaced recalibrated ran and tested all is working good.
We serviced a
Maytag Washer
Near Ontario, New York 14519
Derek
Job Details:
11/13/2023
Replaced the capacitor per the service bulletin I found on whirlpools service matters.
We serviced a
GE refrigerator
Near Fairport, New York 14450
Tanner
Job Details:
11/13/2023
Complaint of ice build up in back of unit that customer self defrosted over the weekend. Measured 39 degrees in FF section and 1 degree in FZ. Currently no active signs of defrost failure. Measured resistance of Evap thermistor at 40 k ohms an equivalent of 0 degrees. This is a proper reading. Measured open circuit through defrost element and bi metal. Due to age of unit customer advised to change both.
Open element. Replaced bi metal. Customer advised 24 hours before returning to normal use.
We serviced a
ge dryer
Near Fairport, New York 14450
Tina
Job Details:
11/13/2023
Dryer would turn n but not run so I took cover off and belt was broken. A new me was put on and dryer is not running without issues.
We serviced a
GE dishwasher
Near Rochester, New York 14624
JK
Job Details:
11/13/2023
Dishwasher needed software update completed and ran and tested all is working good.
We serviced a
Frigidaire oven
Near Rochester, New York 14609
Jose R
Job Details:
11/13/2023
Replaced control panel now unit is operating with in specs
We serviced a
Samsung refrigerator
Near Spencerport, New York 14559
JK
Job Details:
11/13/2023
Evap frozen over due to failed defrost system.
We serviced a
Maytag Washer
Near Penfield, New York 14526
Tina
Job Details:
11/13/2023
Washer was not turning on, checked outlet and the plug had fallen out so I plugged and it back and it?s working without issues. Showed customer that outlet is loose and to check there if it happen again and they should call an electrician to get a new one installed.
We serviced a
LG refrigerator
Near Rochester, New York 14612
Jose R
Job Details:
11/13/2023
Customers complaint was that the unit was not making any ice when looking at everything went ahead and did a soft reset on the unit and hit the test button switch everything was operating with in specs inform customer to monitor unit and if issue happens again will recommend ice maker and water valve assembly
We serviced a
frigidaire refrigerator
Near Rochester, New York 14624
Cristian
Job Details:
11/13/2023
Check for error codes I got a damper error code and Icemaker is running none stop causing over filling .will recommend replace both parts damper and Icemaker
We serviced a
LG Washer
Near Pittsford, New York 14534
Cristian
Job Details:
11/13/2023
Washer having drain issues on site. The drain pump sounds damaged. The washer will need a new drain pump. Installed the new drain pump, ran and tested, the washer now drains properly.
We serviced a
GE oven
Near Fairport, New York 14450
Tina
Job Details:
11/13/2023
Upper fan was rattling when oven turned on. Gave quote to customer and she decided to decline due to oven being 17 years old.
We serviced a
Frigidaire Range
Near Webster, New York 14580
Jose R
Job Details:
11/10/2023
Customer has a bad heating element not allowing the outer ring to heat up will need to come back with element unit will be working with in specs