Service History 143 - Register Appliance Service

We serviced a

Whirlpool Washer

Model WFW87HEDC1

Near Rochester, NY 14618

Tanner

Job Details: 01/09/2023

Complaint of dryer noise. Found seized idler pulley. Replaced with dryer repair kit. Tested unit and unit tested good. Customer advised future services will require additional labor due to location of unit tucked under countertop.

We serviced a

GE refrigerator

Near Rochester, NY 14618

Chris

Job Details: 01/09/2023

Cleared defrost drain on refrigerator and cleaned dryer vent Drain plugged steamer will not clear Can try drain hole clog remover Est approx 240 plus tax Also wants vent cleaned approx 79.00 plus tax

We serviced a

Samsung dishwasher

Near Pittsford, NY 14534

Alex L

Job Details: 01/09/2023

Needs time to decide

We serviced a

Whirlpool Dryer

Near Perinton, NY 14450

Tanner

Job Details: 01/09/2023

Dryer- complaint of long dry times. Confirmed heat and coils work. Vent tested unit and unit tested poorly. Vent goes vertically onto roof of apartment. Customer advised vent needs to be swept. CUSTOMER ADVISED THIS IS A FIRE HAZARD. CUSTOMER STATES THEY WILL REACH OUT TO PROPERTY MAINTENANCE TO RECTIFY. Washer- complaint of no wash. Following stored errors: 7 max fill error 2 lid monitor 8 pressure sensor loss 25 pressure sensor drop out Ran pressure sensor test and tested good. Fill test tested good. Unit not agitating. Rubbing of clutch heard. Inspected shift actuator and shifter is broken. Gear case is leaking oil and bearing rub is heard. Recommend customer do not repair and invest in different unit.

We serviced a

Whirlpool Dryer

Near Walworth, NY 14568

Chris

Job Details: 01/09/2023

Replaced exhaust thermostat and unit heats good No email mail receipt

We serviced a

SAMSUNG dryer

Near Rochester, NY 14612

Job Details: 01/06/2023

Replaced dryer rear felt all is secure and tracking good, replaced wheel kit complete all is running good and quite.

We serviced a

amana oven

Near Pittsford, NY 14534

Job Details: 01/06/2023

Replaced icemaker auger motor malfunction and making a loud clicking sound when in harvest mode.

We serviced a

GE refrigerator

Near Fairport, NY 14450

Job Details: 01/06/2023

Heating element broken replaced ran and tested all is heating and running good.

We serviced a

Kitchen aid refrigerator

Near Honeoye Falls, NY 14472

Derek

Job Details: 01/06/2023

The belt tensioner was very noisy and was replaced. Installed a kit on the dryer. Vacuumed out the dryer there was a bit of dog hair.

We serviced a

Samsung Dryer

Near Rochester, NY 14624

Cristian

Job Details: 01/06/2023

39 c need ice maker only Ice maker DA97-15217D

We serviced a

Samsung Washer

Near Macedon, NY 14502

Cristian

Job Details: 01/06/2023

Replace magnetron,hvc,diole tested unit twice both time heat work good

We serviced a

Whirlpool refrigerator

Near Pittsford, NY 14534

Cristian

Job Details: 01/06/2023

Relay on the compressor burnt out I try new really and it still Burnt out will recommend getting compressor checked

We serviced a

Samsung Refrigerator

Near Fairport, NY 14450

Cristian

Job Details: 01/06/2023

Water leaking from evep cover drain kit needed to be replace Replace drain kit

We serviced a

Samsung refrigerator

Near Fairport, NY 14450

Derek

Job Details: 01/06/2023

I can?t get it to error when I run the washer. Donovan had a spare main computer board and I put that in to see if it would help. Ran a rinse and spin and it seems to be fine.

We serviced a

N/A dishwasher

Near Rochester, NY 14623

Job Details: 01/06/2023

Icemaker water line cracked replaced and all is working and leak free.

We serviced a

LG Microwave

Near Webster, NY 14580

Chris

Job Details: 01/06/2023

Replaced bake igniter on gas range Refrigerator needs updated icemaker parts and ice container missing Model Rf263teaesg/aa-01 Serial 0ajd4bbh500092b Da97-12317d Da97-12540g Da92-00384l Da82-02367a Da97-14474c Est approx 671.00 plus tax/shipping due for ice maker No repair on refrigerator

We serviced a

GE refrigerator

Near Pittsford, NY 14534

Alex L

Job Details: 01/06/2023

Replaced inlet valve

We serviced a

Samsung refrigerator

Near Rochester, NY 14626

Job Details: 01/06/2023

Dishwasher needed reset and a know software update for problems of controls needing reset. Installed ran and tested all is working good.

We serviced a

frigidaire refrigerator

Near Webster, NY 14580

Chris

Job Details: 01/06/2023

Needs range pcb no repair at this time Approx 500 due on return if repaired

We serviced a

samsung refrigerator

Near Ontario, NY 14519

Chris

Job Details: 01/06/2023

Needs gearbox and basket hub Estimate approx 390.00 plus tax and trip (approx 530.30 total) 1/6/23 replaced gearbox and basket hub checks ok

We serviced a

Unsure Dryer

Near Rochester, NY 14609

Alex L

Job Details: 01/06/2023

On bake oven will ignite then cut off and reignite again. This cycle repeats. Same thing happens on broil setting. Customer needs W10919203 Customer declined repair

We serviced a

bosch Dishwasher

Near Fairport, NY 14450

Chris

Job Details: 01/06/2023

Installed new Bosch dishwasher

We serviced a

GE dishwasher

Model GDF520PMJ2ES

Near Henrietta, NY 14467

Job Details: 01/06/2023

Refrigerator has a blockage or has lost refrigerant and will need to be replaced.

We serviced a

Whirlpool washer

Near Pittsford, NY 14534

Cristian

Job Details: 01/06/2023

Dryer - replace idler kit 4 wheels ,belt ,idler Washer if still having problems will recommend replacing door switch

We serviced a

Samsung refrigerator

Near Pittsford, NY 14534

Alex L

Job Details: 01/06/2023

Cleaned dryer vent

We serviced a

Maytag Dryer

Near Fairport, NY 14450

Cristian

Job Details: 01/06/2023

01/06/2023 03:11 pm by Cristian Ayala If customer calles back will recommend replacing fan WR60X26866 Fan was running fine but unit needed a software update

We serviced a

LG range

Near Webster, NY 14580

Chris

Job Details: 01/06/2023

Tightened loose ff door hinge screws and shimmed door, closes much more square May not be able to adjust farther as left rear of cabinet sags possibly due to uneven floors

We serviced a

MAYTAG washer

Near Rochester, NY 14612

Tanner

Job Details: 01/05/2023

F0E5 F0E2 Ran autodiagnostic and unit slipping on spin.inspected tines on drive hub and they are worn out. Condition of teeth on drive shaft is good. Replaced drive hub. Calibrated unit. Tested via auto diagnostic and unit tested good.

We serviced a

Samsung washer

Near Webster, NY 14580

Tanner

Job Details: 01/05/2023

Complaint of no wash/spin. Ran diagnostics and unit fails at spin cycle. Drain pump not running. Customer demonstrated drain pump works when running a pre soak the unit drains out. Request spin only and no voltage from ACU to motor circuit. Measured resistance of motor windings and all tested good. Needs new PCB.customer will call if they opt for repair.

We serviced a

MAYTAG washer

Near Webster, NY 14580

Chris

Job Details: 01/05/2023

Replaced door bellow/boot checks ok

We serviced a

GE Dishwasher

Near Webster, NY 14580

Chris

Job Details: 01/05/2023

Diverter was not switching positions, cleaned and unit switches positions Recommend new diverter if problem persists

We serviced a

N/A Dryer vent

Near Spencerport, NY 14559

Job Details: 01/05/2023

Dryer vent is crushed and ineffective for proper venting, all will need to be replaced to insure proper ventilation. 01-05-23: Replaced dryer vent line and elbows all is secure and running good.

We serviced a

GE dishwasher

Near Webster, NY 14580

Derek

Job Details: 01/05/2023

Found water leaking from the vent. Removed the door and disassembled. Replaced the door vent seal. Cleaned the bottom door sweep to free it of grime. Ran and tested for 20 min I don?t see a leak anymore..

We serviced a

Electrolux washer

Near Fairport, NY 14450

Job Details: 01/05/2023

Customer did not have dryer stacked back and steam water supply line was disconnected, instructed customer to reinstall dryer steam line and then turn water on, washer is working as normal.

We serviced a

Whirlpool dishwasher

Near Irondequoit, NY 14609

Cristian

Job Details: 01/05/2023

01/05/2023 03:36 pm by Cristian Ayala I cleaned out all blades they were not clean everything is working now I did run diagnostics no issue found .

We serviced a

MAYTAG Dryer

Near Pittsford, NY 14534

Derek

Job Details: 01/05/2023

Error code f4 e4 came up in diagnostic. Incorrect voltage at the dryer. I checked the voltage at the outlet there was 240. I had 240 at the brick for the dryer connector. I only had 120v at the board. I pulled the dryer apart and checked the high limit, the thermal fuse, the thermostat and the heater for continuity. I also tested the belt kill switch it tested fine. I looked over the wires and tested many of them. the harness has a broken or burnt wire somewhere .

We serviced a

GE refrigerator

Near Rochester, NY 14606

Alex L

Job Details: 01/05/2023

Hard copper Water line needs to be replaced. Unable to install at this time

We serviced a

samsung washer

Near Penfield, NY 14526

Tanner

Job Details: 01/05/2023

Referred customer to manufacturer.

We serviced a

Maytag Dryer

Near Webster, NY 14580

Chris

Job Details: 01/05/2023

Electronics are non responsive and some buttons on ui no longer function also door intermittently does not unlock Recommend door lock, main and UI elec

We serviced a

Whirlpool dryer

Near Rochester, NY 14615

Alex L

Job Details: 01/05/2023

Replaced idler pulley

We serviced a

MAYTAG Dryer

Near Rochester, NY 14617

Job Details: 01/05/2023

Door switch broken replaced and tested all is working good.

We serviced a

Kitchen aid oven

Near Rochester, NY 14624

Cristian

Job Details: 01/05/2023

Cleaned out dryer and vent done

We serviced a

MAYTAG Dryer

Near Fairport, NY 14450

Chris

Job Details: 01/05/2023

Pulled oven from wall and replaced upper hidden bake element Also replaced turn table motor on OTR microwave

We serviced a

MAYTAG Dryer

Near Pittsford, NY 14534

Tanner

Job Details: 01/05/2023

Complaint of noise from dryer. Rotor in motor is seizing causing noise. Not worth fixing. Customer to replace.

We serviced a

Frigidaire refrigerator

Near Penfield, NY 14526

Alex L

Job Details: 01/05/2023

Installed maintenance kit

We serviced a

GE Dryer

Near Rochester, NY 14607

Job Details: 01/05/2023

Door bolts loose readjusted door tested all is tight and sealing good.

We serviced a

Whirlpool dishwasher

Near Irondequoit, NY 14617

Alex L

Job Details: 01/05/2023

Replaced belt

We serviced a

Frigidaire dishwasher

Near Penfield, NY 14526

Cristian

Job Details: 01/05/2023

01/05/2023 09:01 am by Cristian Ayala Customer stated dishwasher haves a problem because her sink fills up with water this is not a dishwasher problem this a is a plumbing problem .

We serviced a

Whirlpool refrigerator

Near Fairport, NY 14450

Alex L

Job Details: 01/05/2023

Unable to duplicate customer concern at this time. Ran machine for over an hour with no evidence of leaks.

We serviced a

GE refrigerator

Near Rochester, NY 14618

Cristian

Job Details: 01/05/2023

Ran diagnostics water was coming out but was not going inside door to ice-maker did use steamer to steam the water line in between door now we have water and icemaker is working .

We serviced a

Bosch dishwasher

Near Pittsford, NY 14534

Chris

Job Details: 01/05/2023

Replaced compressor inverter and unit appears ok and is cooling May take 24 hours to regulate temperatures

We serviced a

kenmore washer

Near Rochester, NY 14612

Cristian

Job Details: 01/05/2023

Customer is going to order part her self soap dispenser I told her I will charge her 115 plus tax

We serviced a

kenmore washer

Near Rochester, NY 14626

Job Details: 01/05/2023

Was able to get motor control to reset if problem returns machine will need the following parts Main EOC and Motor Control board. Customer will replace if problem returns.

We serviced a

GE Washer

Near Fairport, NY 14450

Tanner

Job Details: 01/05/2023

Building 10- Complaint of washer free flowing water. Installed new inlet assembly. Turned water on. Water no longer free flowing. Started a wash. Confirmed both hot and cold valve actuate properly. Unit back in service.

We serviced a

whirlpool dryer

Near Rochester, NY 14607

Alex L

Job Details: 01/05/2023

Installed maintenance kit

We serviced a

Samsung Washer

Near Rochester, NY 14618

Cristian

Job Details: 01/05/2023

Model #WF45T6200AW/US Unit is making a grading noise will need inner tub and back outer tube Outer tube DC97-21594A Inertube DC90-27177B

We serviced a

Whirlpool Dryer

Near Rochester, NY 14618

Job Details: 01/05/2023

Idler wheel locked and rollers squeaking replaced all as a kit ran and tested all is running good and quite, vacuumed inside of dryer see docs.

We serviced a

Samsung refrigerator

Near Ontario, NY 14519

Chris

Job Details: 01/05/2023

Both ice makers are not working and ff def drain frozen Needs at minimum ff drain upgrade, cover, sensor and icemaker parts Unit very iced up in ff section would need to be turned off 24hours before parts can be replaced No repair at this time

We serviced a

frigidaire dishwasher

Near Walworth, NY 14568

Cristian

Job Details: 01/04/2023

I20 code will recommend pressure sensor switch Replace pressure sensor 5304504077 calibrated unit Done

We serviced a

Samsung Washer

Near Fairport, NY 14450

Cristian

Job Details: 01/04/2023

Did confirm shocks was bad replace shocks again DC97-16350D ran unit with customer everything is ok now

We serviced a

Whirlpool Microwave

Near Ontario, NY 14519

Chris

Job Details: 01/04/2023

Reset latch / interlock switches if problem returns needs new interlock / motor assy Est approx 109 plus tax due Also washer hoses were reversed, corrected so unit rinses with cold water Gave estimate for icemaker approx 310 plus tax due

We serviced a

Whirlpool Refrigerator

Near Fairport, NY 14450

Tanner

Job Details: 01/04/2023

Complaint of no ice, measured 39 in FF and 4 n FZ. Confirmed 120 VAC to ice maker. Jumped ice harvest circuit and motor hums but does not turn. Replaced ice maker assembly. Tested via harvest jumper and unit tested good.

We serviced a

GE oven

Near Henrietta, NY 14467

Tanner

Job Details: 01/04/2023

Complaint of oven temp not reading desired temp. Measured temp probe at 1.093 ohms. A valid reading. Measured 21.1 ohms resistance through bake element, a valid reading. Measured 11.6 amps converting to 2688 Watts, a valid reading. Offered measured oven calibration, customer will attempt calibration on their own.

We serviced a

Kitchen Aid Dishwasher

Near Webster, NY 14580

Alex L

Job Details: 01/04/2023

Removed punch out from garbage disposal

We serviced a

N/A oven

Near Rochester, NY 14607

Alex L

Job Details: 01/04/2023

Ran oven for 30 minutes and 10 plus ignition cycles with no smell of gas at all.

We serviced a

Frigidaire refrigerator

Near Ontario, NY 14519

Chris

Job Details: 01/04/2023

Replaced defective evaporator fan motor and checks ok

We serviced a

Samsung dishwasher

Near Williamson, NY 14589

Chris

Job Details: 01/04/2023

Recommend sump assy No repair at this time

We serviced a

GE Dishwasher

Near Rochester, NY 14618

Cristian

Job Details: 01/04/2023

Customer will need circulation motor assembly $500 plus she will not fix

We serviced a

Electrolux washer

Near Fairport, NY 14450

Derek

Job Details: 01/04/2023

I put unit into diagnostic mode and tested didn?t see any water. I ran a rinse and spin plus a 15 min wash. I ran the washer quite a bit and didn?t see any leaks. I took the top cover off and the back cover and didn?t see anything significant leaking water. I did notice some drips coming from the cold water hose to the washer. I replaced that hose it was the only drips I could find. The dryer was off of the washer.

We serviced a

Whirlpool Washer

Near Walworth, NY 14568

Derek

Job Details: 01/04/2023

I tested the washer and it seems to be working good.customer didn?t think it was rinsing the clothes with water. I ran a cycle and it was filling with water.

We serviced a

frigidaire refrigerator

Near Rochester, NY 14626

Job Details: 01/04/2023

Damper Assembly will need to be replaced was able to get locked open for weekend. 1-04-23: Replaced damper Assembly ran and tested all is opening and operating normal.

We serviced a

speedqueen Washer

Near Rochester, NY 14617

Alex L

Job Details: 01/04/2023

Dead outlet. Plugged machine in another outlet and machine works. Customer needs electrician.

We serviced a

Kitchen aid refrigerator

Near East Rochester, NY 14445

Job Details: 01/04/2023

Icemaker has broken or burnt wire inside cabinet and can not be repaired due to age of machine.

We serviced a

GE dishwasher

Near Rochester, NY 14616

Tanner

Job Details: 01/04/2023

Replaced drain pump. Tested unit and unit tested good.

We serviced a

Whirlpool Oven

Near Pittsford, NY 14534

Chris

Job Details: 01/04/2023

Replaced bake element

We serviced a

Kenmore oven

Near Rochester, NY 14606

Alex L

Job Details: 01/04/2023

Customer declined repair

We serviced a

Samsung Dryer

Near Rochester, NY 14612

Cristian

Job Details: 01/04/2023

Cleaned out dryer place idler kit and front drum seal

We serviced a

Whirlpool refrigerator

Near Penfield, NY 14526

Job Details: 01/04/2023

Checked everything on refrigerator and all checks good and is working good, pop sound is from icemaker heater releasing ice from mold.

We serviced a

frigidaire range

Near West Henrietta, NY 14586

Tanner

Job Details: 01/04/2023

Confirmed outlet properly grounded and polarized. Replaced ECU and overlay. Tested all keys and tested good, performed 250 degree bake successfully.

We serviced a

Samsung refrigerator

Near Webster, NY 14580

Chris

Job Details: 01/04/2023

Unit has bad condenser motor and compressor sounds very bad Unable to repair

We serviced a

Whirlpool Washer

Near Fairport, NY 14450

Derek

Job Details: 01/04/2023

When I first looked at the washer the water was shut off. I ran diagnostic mode and found no error codes. I ran a light wash to see if it would run that cycle and it did. I ran a washer recalibration. I then ran a regular wash cycle. I issues there either.

We serviced a

GE dishwasher

Near Webster, NY 14580

Cristian

Job Details: 01/04/2023

Replace filter and 2 cleaning tablets

We serviced a

Whirlpool Refrigerator

Near Rochester, NY 14618

Chris

Job Details: 01/04/2023

Replaced waterline to dispenser on door

We serviced a

Whirlpool Dryer

Near Webster, NY 14580

Alex L

Job Details: 01/04/2023

Replaced motor pulley and belt

We serviced a

LG washer

Near Spencerport, NY 14559

Job Details: 01/04/2023

Washer filter was loose tightened and checked all for leaks all is leak free and running good.

We serviced a

MAYTAG refrigerator

Near Penfield, NY 14526

Job Details: 01/04/2023

Refrigerator will need an evap fan and a sealed system leak fixed.

We serviced a

Frigidaire oven

Near Rochester, NY 14612

Alex L

Job Details: 01/04/2023

Customer needs 318271528. Part is NLA Customer declined repair

We serviced a

LG washer

Near Rochester, NY 14625

Derek

Job Details: 01/04/2023

Cleaned out the filter and it was full of hair and other debris.

We serviced a

GE oven

Near Penfield, NY 14526

Derek

Job Details: 01/03/2023

Removed the oven and it was a 2 man job the trim at the bottom is not cut even so the oven will not slide out. It has to be lifted with 2 people to get it over the lip. Replaced the broil element it was not heating. This oven uses both bake and broil to preheat.

We serviced a

Kenmore refrigerator

Near Williamson, NY 14589

Chris

Job Details: 01/03/2023

Unit appears to have sealed system issues Unable to repair

We serviced a

Kitchen aid oven

Near Pittsford, NY 14534

Tanner

Job Details: 01/03/2023

Complaint of overcooking food on bake. Measured resistance of temperature sensor at 1.079 kohms. A valid reading at room temperature. Unit requires calibration to further diagnose. Following calibration data points recorded during 350 degree bake: 344.1 323.7 367.8 330.8 377.8 333.5 376.5 334.5 Average = 348.59 Advised custom no adjustment to calibration based on data but instructed them how to calibrate down if cooking outcomes are not desirable.

We serviced a

Samsung Dryer

Near Rochester, NY 14609

Cristian

Job Details: 01/03/2023

Multiple parts need to be replace call customer at 4 to get card over phone

We serviced a

whirlpool dishwasher

Near Rochester, NY 14624

Job Details: 01/03/2023

Installed dishwasherremoved hard line installed flex, installed drain extension to drain, ran and tested for leaks and all is leak free and running good.

We serviced a

GE washer

Near Scottsville, NY 14546

Job Details: 01/03/2023

Bearings bad along with belt and not cost affective to repair and parts are NLA.

We serviced a

Whirlpool oven

Near Rochester, NY 14625

Tanner

Job Details: 01/03/2023

Complaint of stove heat staying on. Measured thermostat at room temp and unit tested good. Measured at 200 degrees and tested good. Attempted 300 degree bake and unit immediately indicated preheat even though heat had no time to turn on. ACU not reading temperature circuit proper. Needs ACU. Part out of stOck. Customer researching all options. Will contact if they opt to repair.

We serviced a

Whirlpool washer

Near Fairport, NY 14450

Tanner

Job Details: 01/03/2023

Installed new ACU. Calibrated and tested via auto diagnostic. Unit tested good.

We serviced a

Whirlpool Washer

Near Rochester, NY 14610

Cristian

Job Details: 01/03/2023

Did clean out filter If customer calls back we will need drain pump I tested the unit runs fine

We serviced a

Whirlpool Dryer

Near Rochester, NY 14609

Alex L

Job Details: 01/03/2023

Customer needs time to decide

We serviced a

Whirlpool refrigerator

Near Rochester, NY 14606

Cristian

Job Details: 01/03/2023

Seal system issue customer need to get compressor checked

We serviced a

Whirlpool Dryer

Near Rochester, NY 14616

Job Details: 01/03/2023

Dryer had flash fire inside and burnt through belt and wires customer will need to replace dryer and put a gas shutoff at the gas connection.

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