We serviced a
MAYTAG washer
Near Rochester, NY 14609
Alex L
Job Details:
01/03/2023
Replaced lid switch
We serviced a
Whirlpool dishwasher
Near Penfield, NY 14526
Derek
Job Details:
01/03/2023
Fills with water just fine the motor isn?t working it?s not pumping water to wash the dishes. Replaced the sump and tested it?s washing just fine now.
We serviced a
MAYTAG washer
Near Rochester, NY 14626
JK
Job Details:
01/03/2023
Washer will need new shutoff and lines machine is not getting enough water in the amount of time to fill and faulting out, ran through service mode all checks good but very little water enters machine due to water valve.
We serviced a
MAYTAG washer
Near East Rochester, NY 14445
Derek
Job Details:
01/03/2023
Motor burner up and gear case sticki may need a new clutch possibly a gear case but they?re obsolete
We serviced a
Electrolux Dryer
Near Webster, NY 14580
Alex L
Job Details:
01/03/2023
Replaced failed heating element
We serviced a
Samsung dishwasher
Near Rochester, NY 14616
Alex L
Job Details:
01/03/2023
Customer needs DD82-01313A
DD82-01313A Is NLA
We serviced a
Kenmore Washer
Near Webster, NY 14580
Chris
Job Details:
01/03/2023
Inner drive shaft bearing has heated up and fused itself to outter tub, unable to remove bearing from tub without damaging tub. Left unit inoperable as washer will leak water if ran. Will need outer tub replaced as well
Which would bring estimate up to around 600.00 including tax and freight
Sent email with new estimate, customer has some form of home warranty and will await response from customer
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14618
Cristian
Job Details:
01/03/2023
Seal system issue
We serviced a
Frigidaire refrigerator
Near Pittsford, NY 14534
Tanner
Job Details:
01/03/2023
Fridge- complaint of items freezing in FF section. Measured 37 degrees in FF section. Measured -4 degrees in FZ. Fridge set to 38 and FZ set to -2. Most items are proper temp. Items In or near veggie drawer are frozen. Increased freezer temp to 6 degrees. As FF section is cooled from freezer cold air settles to lower compartments and can cause variation in temps. Warmer freezer temps helps prevent this.
Microwave- unit runs for 3 seconds then turns off. Power cycled unit. Re tested and unit tested good pulling a proper 12 amps. If issue returns needs new ACU.
We serviced a
LG oven
Near Webster, NY 14580
Chris
Job Details:
01/03/2023
Needs magnetron Tco and mag /diode mag overheated and mag tco shut down heating circuit
We serviced a
Whirlpool Microwave/oven
Near Webster, NY 14580
Chris
Job Details:
01/03/2023
Needs oven latch and microwave interlock
No repair at this time
Estimate approx 470.00 plus tax would be due to repair
We serviced a
Whirlpool Refrigerator
Near Ontario, NY 14519
Chris
Job Details:
01/03/2023
Correct address is 7130 fisher rd **Unit to temp apon arrival, by customer description may have just been concerned with the auto defrost cycle.
Normal to hear water hitting the defrost element periodically as long as average temps do not spoil food
We serviced a
LG Dryer
Near Rochester, NY 14610
Derek
Job Details:
01/03/2023
Needs a power cord and a dryer maintenance kit going to be $500 to repair. Customer is going to look at new machines.
We serviced a
GE oven
Near Rochester, NY 14618
Alex L
Job Details:
01/03/2023
Replaced broil element
We serviced a
LG dishwasher
Near North Chili, NY 14514
JK
Job Details:
01/03/2023
Replaced Main PCB: AGM76429510 Noise Filter: EAM60991316 UI Control: EBR33469708 ran and tested all is running good and leak free.
We serviced a
samsung range
Near East Rochester, NY 14445
Cristian
Job Details:
01/03/2023
Display buttons sometimes haves issue and bake igniter not working will recommend
Igniter DG94-01012A
Control board DE92-04201B
Touch pad DG34-00045B
We serviced a
Whirlpool washer
Near Webster, NY 14580
Alex L
Job Details:
12/30/2022
Customer declined repair. Customer needs W11116590
We serviced a
samsung stove
Near Rochester, NY 14615
Cristian
Job Details:
12/30/2022
Door have issue opening and closing will recommend
Door DG94-01760A
Door hinge DG64-00555A
Also customer stated they have problems sometimes it shuts the breaker and it comes back on will recommend
Main pcb DE92-03761G
We serviced a
GE washer
Near Rochester, NY 14618
Alex L
Job Details:
12/30/2022
Customer needs WH38X10019 and WH01X10302 Customer declined repair
We serviced a
Samsung refrigerator
Near Irondequoit, NY 14617
Cristian
Job Details:
12/30/2022
If customer calls back we will need this parts
Temp sensor
Evep cover
We serviced a
MAYTAG Dryer
Near Rochester, NY 14623
Alex L
Job Details:
12/30/2022
Replaced heating element
We serviced a
Frigidaire refrigerator
Near Rochester, NY 14617
Cristian
Job Details:
12/30/2022
I Connected customer old line didn?t have to use new line water is working fine
We serviced a
kitchenaid refrigerator
Near Rochester, NY 14610
JK
Job Details:
12/30/2022
Icemaker gear stripped and will need to be replaced water dispenser and ice dispenser all working good.
We serviced a
Electrolux oven
Near Pittsford, NY 14534
Alex L
Job Details:
12/30/2022
Replaced user interface
We serviced a
Kenmore oven
Near Fairport, NY 14450
Alex L
Job Details:
12/30/2022
Replaced bake element
We serviced a
Samsung Dryer/Oven
Near Rochester, NY 14612
Cristian
Job Details:
12/30/2022
Replace igniter need to come back to replace felt on dryer
We serviced a
LG Refrigerator
Near Rochester, NY 14610
JK
Job Details:
12/30/2022
Refrigerator has sealed system issue and will need compressor,evaps,and recharged at 9 years old its not worth repairing.
We serviced a
GE refrigerator
Near Fairport, NY 14450
Cristian
Job Details:
12/30/2022
If customer calls back will recommend replacing
Ice-maker
We serviced a
Kitchen aid dishwasher
Near Penfield, NY 14526
JK
Job Details:
12/30/2022
Appears unit has bad motor
That was previously replaced
WPW10418332
12-30-2022: Motor clamp from motor to sump broke free put new clamp on and all is working good no leaks.
We serviced a
Samsung refrigerator
Near Fairport, NY 14450
Cristian
Job Details:
12/30/2022
If customer calles back will need icemaker
We serviced a
MAYTAG washer
Near Brighton, NY 14610
Derek
Job Details:
12/29/2022
Replaced the stripped out hub on the washing machine. The clothes were very wet after spinning.
We serviced a
MAYTAG washer
Near Rochester, NY 14623
JK
Job Details:
12/29/2022
Ran washer through several fill and drain and spin all is working and draining good.
We serviced a
Samsung dishwasher
Near West Henrietta, NY 14586
JK
Job Details:
12/29/2022
Dishwasher needing main PCB and motor all parts are NLA customer will have to replace machine.
We serviced a
Kenmore Dryer
Near Henrietta, NY 14467
Alex L
Job Details:
12/29/2022
Replaced thermo fuse. Machine cycles between 105-205
We serviced a
Frigidaire refrigerator
Near Irondequoit, NY 14622
Cristian
Job Details:
12/29/2022
Customer will need freezer fan
We serviced a
Whirlpool refrigerator
Near Fairport, NY 14450
Chris
Job Details:
12/29/2022
Installed new ice maker
We serviced a
Speed Queen washer
Near Webster, NY 14580
Chris
Job Details:
12/29/2022
Replaced faulty drain motor and unit drains and spins
Customer said unit leaked before it failed and may have gotten electronics wet / damaged but all working after power reset
We serviced a
maytag dishwasher
Near Victor, NY 14564
Derek
Job Details:
12/29/2022
Timer getting stuck it?s nla except for a few on eBay. I tested the timer it seems to be fine he?s going to run it and see what happpens. I did find the ground wire screw was backed out and not a good connection there. Also customer stated he saw a spark when opening the door. I removed the cover and one of the wires had a slight wear spot on it showing bare wire. I taped up the wire and secured it better. Timer part# 99001946
Customer may get a new timer off of eBay or this one keeps acting up.
We serviced a
Samsung Dryer
Near Rochester, NY 14625
Alex L
Job Details:
12/29/2022
Replaced heating element
We serviced a
Frigidaire oven
Near Rochester, NY 14624
Alex L
Job Details:
12/29/2022
Replaced igniter
We serviced a
Samsung refrigerator
Near Rochester, NY 14612
Cristian
Job Details:
12/29/2022
If customer calles back will recommend water filter assembly
We serviced a
Whirlpool oven
Near Victor, NY 14564
Derek
Job Details:
12/29/2022
THe paint is all cracked and discolored the liner is warped badly. The customer ran the self clean cycle a couple of times and it keeps getting worse. The last time the customer used oven cleaner to clean the oven and the paint started peeling and rubbing off. It looks like the unit needs an all new liner but I don?t see that it is available.
We serviced a
Frigidaire refrigerator
Near Webster, NY 14580
Cristian
Job Details:
12/29/2022
Small ice around the fan possible from icemaker over filling if customer calls back for same noise or no ice will recommend icemaker
We serviced a
bosch dishwasher
Near Penfield, NY 14526
Cristian
Job Details:
12/29/2022
Cleaned out filter to drain pump and reinstalled unit.
We serviced a
kitchenaid Refrgierator
Near Fairport, NY 14450
Chris
Job Details:
12/29/2022
Replaced main elec control board and unit appears to be running properly
We serviced a
GE Microwave
Near Fairport, NY 14450
Chris
Job Details:
12/29/2022
Replaced mag and HV diode and checks ok
We serviced a
Whirlpool washer
Near Scottsville, NY 14546
JK
Job Details:
12/29/2022
After power outage washer was electronic confused reset and all is testing and running good.
We serviced a
whirlpool dryer
Near Fairport, NY 14450
Derek
Job Details:
12/29/2022
Replaced the thermostat and the thermistor. The dryer was only heating to about 115 degrees and steaming the clothes. I tested afterwards and it?s gettin to a high temp of 165 degrees.
We serviced a
unsure washer
Near Irondequoit, NY 14609
Alex L
Job Details:
12/29/2022
Machine works as designed. No historic fault codes. Ran automatic test mode with no faults.
We serviced a
kenmore oven
Near Rochester, NY 14626
JK
Job Details:
12/29/2022
Igniter bad replaced and tested all is working good.
We serviced a
MAYTAG dishwasher
Near Penfield, NY 14526
Chris
Job Details:
12/29/2022
Replaced upper rack rails and door seals much better
We serviced a
GE range
Near Spencerport, NY 14559
JK
Job Details:
12/29/2022
Oven will need more than $1500.00 customer will replaced stove.
We serviced a
Frigidaire Washer
Near Rochester, NY 14604
Derek
Job Details:
12/29/2022
Weds water inlet valve / soap dispenser housing 134409320
About $700 to repair
We serviced a
GE refrigerator
Near Pittsford, NY 14534
Chris
Job Details:
12/29/2022
Unit to temp apon arrival , replaced all bad bulbs unable to locate a cooling issue
We serviced a
Whirlpool washer
Near Fairport, NY 14450
Tanner
Job Details:
12/29/2022
We serviced a
Amana Dryer
Near Rochester, NY 14620
Alex L
Job Details:
12/28/2022
Installed maintenance kit
We serviced a
Whirlpool Dishwasher
Near Pittsford, NY 14534
Tanner
Job Details:
12/28/2022
Unable to locate leak. Customer reaching out to plumber to trouble shoot water supply/drain. If dishwasher fault is found we can return to diagnose.
We serviced a
frigidaire oven
Near Fairport, NY 14450
Chris
Job Details:
12/28/2022
Installed new control panel parts on oven section and new HV mag and diode in microwave section
We serviced a
ge dishwasher
Near Fairport, NY 14450
Derek
Job Details:
12/28/2022
Wd21x26186 board
We serviced a
GE Dryer
Near Rochester, NY 14624
JK
Job Details:
12/28/2022
Dryer knob broken replaced and tested all is working good. Customer will replace
We serviced a
GE refrigerator
Near Pittsford, NY 14534
Chris
Job Details:
12/28/2022
Replaced customer supplied filter and checks ok
We serviced a
LG Washer
Near Rochester, NY 14604
JK
Job Details:
12/28/2022
Machine 1: Drain pump bad and drain hose broken changed both tested all is leak free and working good.
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14622
Cristian
Job Details:
12/28/2022
Replace icemaker in warranty
We serviced a
Samsung dishwasher
Near Henrietta, NY 14467
Derek
Job Details:
12/28/2022
Leaking from the sump and circulating pump hoses. $335 for the sump plus $150 for labor
We serviced a
Whirlpool Dishwasher
Near Henrietta, NY 14467
JK
Job Details:
12/28/2022
Dishwasher will need new sump with diverter and seal are leaking and damaged diverter.
We serviced a
Samsung refrigerator
Near Rochester, NY 14618
Chris
Job Details:
12/28/2022
Replaced icemaker parts
We serviced a
Samsung Dryer
Near Webster, NY 14580
Tanner
Job Details:
12/28/2022
Complaint of no operation. Opened unit and idler pulley broken causing belt tension switch to open. Repaired via repair kit. Tested unit and unit tested good.
We serviced a
N/A washer
Near Rochester, NY 14612
JK
Job Details:
12/28/2022
Water level pressure switch bad and part is NLA informed customer of water leak at cold water faucet for washer needing a plumber.
We serviced a
Samsung dishwasher
Near Webster, NY 14580
Derek
Job Details:
12/28/2022
DD59-01002A Dispenser $125 water wall is nla and not working also has a temp sensor error. Customer is goi g to look at new appliances
We serviced a
GE refrigerator
Near Rochester, NY 14625
Chris
Job Details:
12/28/2022
Appears unit has bad temp control
Also unit may have trouble freezing if ambient temp in garage is below 38*
See page 5 in owners manual
We serviced a
Samsung Refrigerator
Model RFG298HDRS
Near Webster, NY 14580
Cristian
Job Details:
12/28/2022
Replace display
We serviced a
Kenmore Microwave
Near Victor, NY 14564
Cristian
Job Details:
12/28/2022
Customer will get new unit notes on tickets in parts he needs
We serviced a
Kenmore washer
Near Webster, NY 14580
Chris
Job Details:
12/28/2022
Needs bearing and seal kit with hub
Tub seal failed and is leaking water into bearing and drive shaft appears to be normal wear and tear
W10435302
W10820039
Estimate approx 382.50 plus tax includes diag/trip
Approx 282.50 plus tax would be due if repaired
We serviced a
frigidaire range
Near West Henrietta, NY 14586
Tanner
Job Details:
12/28/2022
Installed new ACU. Able to set clock. Ran a 200 degree test bake and unit tested good.
We serviced a
GE Stove
Near Rochester, NY 14620
Alex L
Job Details:
12/28/2022
Replaced front right stovetop element. Works as designed.
We serviced a
Kenmore Dryer
Near Rochester, NY 14622
Cristian
Job Details:
12/28/2022
Replace motor and pulley kit
We serviced a
samsung washer
Near Rochester, NY 14610
Alex L
Job Details:
12/28/2022
Needs control board
We serviced a
Bosch dishwasher
Near Webster, NY 14580
Cristian
Job Details:
12/28/2022
Small piece was inside pump If customer calles back will need
drain pump
We serviced a
SAMSUNG refrigerator
Near Webster, NY 14580
Cristian
Job Details:
12/28/2022
Customer will need to have unit defrosted will recommend
Icemaker DA97-15217D
Main pcb DA92-01199B
Ice tray DA97-21040A
Water case assembly DA97-21041A
We serviced a
kenmore washer
Near Palmyra, NY 14522
Derek
Job Details:
12/28/2022
I removed the lid and the side panel so that I could get to the broken water inlet valve. I replaced the valve. I didn?t test because the machine was pulled out of its space and need all the hoses installed.
We serviced a
LG dishwasher
Near Pittsford, NY 14534
Derek
Job Details:
12/28/2022
Child lock error on the dishwasher. It could be the main board possibly the user interface. It?s working now but it could fault again.
We serviced a
Kenmore washer
Near Ontario, NY 14519
Chris
Job Details:
12/28/2022
Replaced dispenser actuator/motor checks ok
We serviced a
GE Dryer
Near Webster, NY 14580
Tanner
Job Details:
12/28/2022
Complaint of no operation. Confirmed 240 VAC from outlet. No continuity between L1 and timer connection B. Open 30 amp fuse. Needs new fuse. Customer going to utilize our diagnosis and attempt repair. Will call us if needed.
We serviced a
samsung refrigerator
Near Webster, NY 14580
Chris
Job Details:
12/28/2022
Ice maker is frozen up needs updated icemaker parts
Also ice maker bucket is damaged due to ice build up and needs to be replaced
We serviced a
Frigidaire refrigerator
Near East Rochester, NY 14445
Chris
Job Details:
12/27/2022
Replaced main electronic control
Also start device was loose and may have cause control issue
We serviced a
Frigidaire dishwasher
Near Rochester, NY 14606
Alex L
Job Details:
12/27/2022
Removed punch out from garbage disposal. Machine works as designed
We serviced a
Bosch oven
Near Victor, NY 14564
Chris
Job Details:
12/27/2022
Replaced oven control
We serviced a
LG Washer
Near Rochester, NY 14618
Tanner
Job Details:
12/27/2022
Complaint of intermittent no operation. Power cycle fixes the problem temporarily.
Ran unit through all processes in diagnostic with outlet tester on circuit. Could not reproduce issue. Measured no significant voltage drop off circuit when unit in use. Could not reproduce problem to diagnose further. Installed new noise filter and customer will continue to monitor. PCBs are NLA. If issue persists customer will be refunded for repair only.
We serviced a
Whirlpool Refrigerator
Near Fairport, NY 14450
Tanner
Job Details:
12/27/2022
Fridge- complaint of no cool. 33 in FZ and and 45 in FF. Inspected evaporated and poor frost pattern. Low refrigerant. Not worth repairing.
Dishwasher- broken cable tether causing door to drop open. Dishwasher still functional. 15 year old dishwasher customer will live with it till time to replace.
We serviced a
Bosch dishwasher
Near Rochester, NY 14624
JK
Job Details:
12/27/2022
Sump had plastic stuck in sump drain pump lid removed and cleaned all is draining good.
We serviced a
samsung washer
Near Rochester, NY 14612
JK
Job Details:
12/27/2022
Ran machine through service mode there are no error codes all service mode tests are good, checked all connections on motor/stator all was tight and plugged ran machine through a partial wash cycle all is working good, ran machine through spin cycle all is spinning good and getting to max rpms.
We serviced a
Whirlpool oven
Near Rochester, NY 14612
JK
Job Details:
12/27/2022
Checked temps and all are within specs all is lighting and operating as normal.
We serviced a
Samsung Dryer
Near Rochester, NY 14626
JK
Job Details:
12/27/2022
Belt tensioner frozen and two wheels frozen replaced all as kit ran and tested all is running good and quite.
We serviced a
LG washer
Near Rochester, NY 14609
Alex L
Job Details:
12/27/2022
Replaced main control board
We serviced a
Kitchen aid dishwasher
Near Rochester, NY 14618
Chris
Job Details:
12/27/2022
Replaced keypad/console assy
We serviced a
LG Dryer
Near Fairport, NY 14450
Derek
Job Details:
12/27/2022
High limit sensor was dead and not allowing he dryer to heat.
We serviced a
Whirlpool oven
Near Rochester, NY 14610
Chris
Job Details:
12/27/2022
Installed upgraded bake / broil ignition harness
We serviced a
GE washer
Near Rochester, NY 14624
JK
Job Details:
12/27/2022
Checked all lines drain hose and pumps only leaks can find are from shut off and customer will need plumber.
We serviced a
frigidaire microwave
Near Rochester, NY 14618
Chris
Job Details:
12/27/2022
Needs console and handle
No repair at this time
Est approx 235 plus tax would be due
We serviced a
Amana Oven
Near Webster, NY 14580
Alex L
Job Details:
12/27/2022
Replaced igniter. Preheated to 350 with no issues