We serviced a
kenmore Microwave
Near Pittsford, NY 14534
Chris
Job Details: 12/20/2022
Needs mad and diode set Estimate approx 250-260 plus tax would be due approx 2-4 weeks to get part in at this time may change in future No repair at this time
We serviced a
Electrolux refrigerator
Near Ontario, NY 14519
Chris
Job Details: 12/20/2022
Cleared defrost drain only Freezer drawer rails are broken if any door closing issues or drain plugs again needs rail kit Est approx 528+ tax due
We serviced a
Whirlpool oven
Near Williamson, NY 14589
Chris
Job Details: 12/20/2022
Needs bake igniter , no repair at this time Est approx 149.99 plus tax would be due on return
We serviced a
GE Washer
Near Penfield, NY 14526
Todd
Job Details: 12/20/2022
Needs new gearcase not worth replacing
We serviced a
kenmore dryer
Near Webster, NY 14580
Chris
Job Details: 12/20/2022
Replaced blower thermostat set and checks ok
We serviced a
GE dishwasher
Near Fairport, NY 14450
Alex L
Job Details: 12/19/2022
Noise from wash pump. Customer needs WD26X23258 Customer declined repair
We serviced a
Kenmore refrigerator
Near Macedon, NY 14502
Cristian
Job Details: 12/19/2022
Replace control board and thermostat
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14612
JK
Job Details: 12/19/2022
Ice bucket frozen ice and not allowing auger to turn.
We serviced a
kenmore washer
Near Rochester, NY 14620
Todd
Job Details: 12/19/2022
Pump was dirty ran water pump through it now works as should
We serviced a
Kitchen aid dishwasher
Near Pittsford, NY 14534
Derek
Job Details: 12/19/2022
Cleaned some grime from around the float and the plastic nut that holds the sensor in. Ran and tested for 20 min and I don?t see any water leaking.
We serviced a
NA dryer
Near Rochester, NY 14610
Todd
Job Details: 12/19/2022
Cleaned dryer vent had a lot of lint build up tested machine works as it should
We serviced a
Frigidaire Oven
Near Penfield, NY 14526
Alex L
Job Details: 12/19/2022
Installed burner and customer supplied igniter
We serviced a
Samsung Refrigerator
Near Rochester, NY 14624
JK
Job Details: 12/19/2022
Freezer fan burnt and will need to be replaced adviced to call samsung since machine it just over 1yr old.
We serviced a
Amana washer
Near Brighton, NY 14610
Tanner
Job Details: 12/19/2022
Unsure of complaint. Following errors: F0E2. Ran diagnostic cycle. Obtained complaint of unit leaking. Filled and drained unit. Water splashing out of slop sink only possible leak. The unit itself is not leaking. Repositioned drain hose and tested. Tested good. Other possibility that washer on other side of sink draining into sink at same time can cause sink to overflow. Other unit In use unable to test but one machine drains significantly faster than the slop sink can empty.
We serviced a
GE refrigerator
Near Rochester, NY 14607
JK
Job Details: 12/19/2022
Defrost heater and thermostat blown and main pcb needing replaced. 12-19-2022: Replaced heater defrost thermostat and main PCB ran and tested all is running good.
We serviced a
Kitchen aid dishwasher
Near Fairport, NY 14450
Derek
Job Details: 12/19/2022
Installed the new rack adjuster kit with the replaceable wheels.
We serviced a
GE Refrigerator
Near Rochester, NY 14624
JK
Job Details: 12/19/2022
Refrigerator is a samsung and compressor is blown no refrigerant is moving through system.
We serviced a
samsung refrigerator
Near Rochester, NY 14609
Cristian
Job Details: 12/19/2022
Checked unit out did have ice build up under drawer and condensation buildup behind eve app customer have icemaker on but no water connection so I shut it off , unit needed to be tilted back so water don?t come out the drain hoes , also some shelf don?t fix inside freezer they got some wrong shelf inside freezer causing it to fall and break shelf , I will not recommend no parts at this time ,
We serviced a
MAYTAG Dryer
Near Webster, NY 14580
Derek
Job Details: 12/19/2022
The dryer wasn?t getting very warm and the flame looked a little weak and a lot of orange. I cleaned out the dryer vent and it seems to be working much better the temp is climbing better and getting warmer now that the dryer can breath.
We serviced a
Whirlpool washer
Near Rochester, NY 14625
Alex L
Job Details: 12/19/2022
Installed new drain hose
We serviced a
LG Washer
Near Rochester, NY 14607
Alex L
Job Details: 12/19/2022
Reseated heater
We serviced a
LG washer
Near Webster, NY 14580
Todd
Job Details: 12/19/2022
Needs drain pump
We serviced a
maytag dryer
Near Rochester, NY 14626
JK
Job Details: 12/19/2022
Thermals are blown was able to reset temporary to work, the dryer vent is improperly installed and will need to be corrected.
We serviced a
maytag dryer
Near Pittsford, NY 14534
Derek
Job Details: 12/19/2022
Burnt wires at he heater element. There are also a burnt wire to the timer. The motor groans but not turning the machine on. Older maytag and is a fire hazard she needs to get a new dryer.
We serviced a
GE dishwasher
Near Rochester, NY 14624
Alex L
Job Details: 12/19/2022
Replaced UI on dishwasher and idler pulleys on dryer.
We serviced a
N/A Dryer vent
Near Penfield, NY 14526
Todd
Job Details: 12/19/2022
Cleaned vent tested machine works as it should
We serviced a
Kenmore washer
Near Fairport, NY 14450
Tanner
Job Details: 12/19/2022
Complaint of grinding during spin and agitate. Able to reproduce noise immediately. Rotor bolt unthreaded causing rotor and and cam to grind. Reinstalled bolt with thread lock. Tested unit via diagnostic and unit tested good. Repair covered under Register 90 day warranty.
We serviced a
Samsung refrigerator
Near Penfield, NY 14526
Tanner
Job Details: 12/19/2022
Installed new condenser fan. Plugged in unit and fan and compressor start immediately. During course of repair freezer dropped from 70 degrees to 57 degrees. Customer advised to wait 24 hours before returning to normal use.
We serviced a
kitchenaid Refrigerator
Near Webster, NY 14580
Tanner
Job Details: 12/19/2022
Complaint of blank LED screen. Warmer temps. Measured 50 degrees in FF and 10 in freezer. Unable to verify what temps are set to. Removed LED display and unplugged all connectors. Reinstalled and same issue. LED display is NLA. Repair shack does not refurnish this part. Customer to replace unless they obtain part 3rd party, which they are exploring. If customer obtains part quoted $111 to install 3rd party part.
We serviced a
kenmore refrigerator
Near Pittsford, NY 14534
Cristian
Job Details: 12/19/2022
Compressor is running but no cooling inside fridge will recommend getting a seal system checked
We serviced a
Electrolux washer
Near Rochester, NY 14609
Cristian
Job Details: 12/19/2022
Customer will need pully 5304506264 discontinue Belt 134616700
We serviced a
Frigidaire oven
Near Fairport, NY 14450
Tanner
Job Details: 12/19/2022
Complaint of no bake. Started bake and no igniter glow. Confirmed 120 VAC to igniter circuit. Needs new igniter. Replaced igniter. Tested via 250 degree bake and unit tested good.
We serviced a
MAYTAG washer
Near Rochester, NY 14624
Alex L
Job Details: 12/16/2022
Replaced cam agitator
We serviced a
n/a Dryer vent
Near Rochester, NY 14607
Todd
Job Details: 12/16/2022
Cleaned vent tested machine works great
We serviced a
Kenmore refrigerator
Near Fairport, NY 14450
Chris
Job Details: 12/16/2022
Replaced temp control all test in diag mode check ok Normal for temps to fluctuate up and down a little as long as average temp is within range
We serviced a
Samsung Dryer
Near Rochester, NY 14625
Derek
Job Details: 12/16/2022
Replaced the heater element it was burnt out. Also changed he belt tensioner pulley. It had blown off of the bearing.
We serviced a
Whirlpool Dryer
Near Rochester, NY 14618
Chris
Job Details: 12/16/2022
Checked vent from dryer to ceiling and is clear , roof top exit can see all the way to a exterior vent fixture but cannot check roof Exhaust Temp approx 160 average on high And appears ok
We serviced a
samsung refrigerator
Near Rochester, NY 14618
Chris
Job Details: 12/16/2022
Ice maker is frozen up needs new icemaker parts Also water resivoir is warped and cracking *********Model number not listed any where to look up parts rf23m8090sr/aa-05 Used rf23m8090sr/aa-00 to look up parts May need to double check with Orville?s******
We serviced a
GE refrigerator
Near Webster, NY 14580
JK
Job Details: 12/16/2022
Refrigerator will need main pcb and heater, heater parts are NLA.
We serviced a
Frigidaire refrigerator
Near Fairport, NY 14450
Cristian
Job Details: 12/16/2022
Replace fridge door gasket
We serviced a
LG washer
Near Rochester, NY 14607
Alex L
Job Details: 12/16/2022
No heat to washer
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14609
Cristian
Job Details: 12/16/2022
Replace pad on display
We serviced a
GE refrigerator
Near Fairport, NY 14450
Cristian
Job Details: 12/16/2022
Replace freezer fan motor
We serviced a
Frigidaire refrigerator
Near Fairport, NY 14450
JK
Job Details: 12/16/2022
Door has to much weight from jars and will need to be lightend to allow door to close and will need a new door seal. 12-16-2022: Installed new door seal adjusted all and all is sealing good instructed customer to allow a few days for seal to relax and mold to door.
We serviced a
whirlpool refrigerator
Near Pittsford, NY 14534
Chris
Job Details: 12/16/2022
Found filter not secured in filter head, was able to get filter to seal and appears to have stopped leaking but filter head / mount is cracked and needs to be replaced est approx 280-290 plus tax would be due No repair at this time
We serviced a
kenmore Dryer
Near Rochester, NY 14625
Derek
Job Details: 12/16/2022
Breaker was tripped for the dryer. Checked he dryer and ran it. The dryer seems to be working fine. I checked he plug ,and the wires to the back of the dryer it all looks good, customer thought the oven was running hot while baking. I put my meter inside and tested the temp it seems to be right at the temp it should be. I also replaced the dryer vent hose it was the old plastic style that is out of code. It has new flex hose now.
We serviced a
Samsung Dryer
Near Penfield, NY 14526
Derek
Job Details: 12/16/2022
Installed the side vent and extension hoses for the washer so that the washer would fit in the mud room.
We serviced a
maytag washer
Near Webster, NY 14580
Todd
Job Details: 12/16/2022
Needs door lock ordered will be back Friday morning to install part WPW10443885 paid in full .Dec/16/22 installed new door lock tested works as it should
We serviced a
LG dishwasher
Near Fairport, NY 14450
Cristian
Job Details: 12/16/2022
Didn?t see no leaks ran unit couple of times Recommend customer to run unit and let us know what happens.
We serviced a
GE Oven
Near Pittsford, NY 14534
Cristian
Job Details: 12/15/2022
Will advice to replace both boards display and main board
We serviced a
MAYTAG washer
Near Fairport, NY 14450
Todd
Job Details: 12/15/2022
Machine was not spinning clothes out the hub was striped replaced hub tested machine works as it should W10528947
We serviced a
Samsung Oven
Near Webster, NY 14580
Alex L
Job Details: 12/15/2022
Customer stated upper oven wasn?t holding temperature. Preheated oven to 350. Oven stayed between 355-365 for 25 minutes. Working as designed
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14617
JK
Job Details: 12/15/2022
Replaced icemaker and fill tube with heater ran and tested all is filling good.
We serviced a
GE refrigerator
Near Penfield, NY 14526
Chris
Job Details: 12/15/2022
Was able to get freezer door open and removed items for customer . Customer is getting a new fridge
We serviced a
LG refrigerator
Near Webster, NY 14580
Chris
Job Details: 12/15/2022
Needs dispenser assembly and right inner door due to faulty wiring harness may be special order or NLA
We serviced a
N/A Dryer vent
Near Penfield, NY 14526
Todd
Job Details: 12/15/2022
Cleaned vent tested machine through a timed dry cycle tested out fine customer said the machine was cutting out after a couple of minutes it did not cut out in the timed dry cycle
We serviced a
whirlpool dishwasher
Near Canandaigua, NY 14424
Derek
Job Details: 12/15/2022
Removed and cleaned the filter and the screen for the customer he had fever done it. I got a 5-1 error code which is a door lock error or door left open too long after hitting start button. The door lock seems to be working fine. The latch looks fine for the lock. Customer didn?t seem to think the heater was working. I ran diagnostics and he heater was very hot at the end of the cycle. I can?t seem to find anything wrong with the dishwasher. If it happens again it will possibly end a new door switch. Wp model Wdt750sahz0
We serviced a
Bosch washer
Near Webster, NY 14580
Chris
Job Details: 12/15/2022
Replaced drain pump assembly and checks ok Drain pump cover was removed prior to our original arrival
We serviced a
Frigidaire Oven
Near Ontario, NY 14519
Chris
Job Details: 12/15/2022
Needs new control board
We serviced a
Amana refrigerator
Near Rochester, NY 14623
Cristian
Job Details: 12/15/2022
Trying replacing compressor stater unit stated to act up with weird buzzing noise coming from compressor Told customer get new unit cause compressor haves problem
We serviced a
frigidaire dishwasher
Near Webster, NY 14580
Chris
Job Details: 12/15/2022
Adjusted latch was out of position If problem returns recommend new latch and proper mounting kit
We serviced a
kenmore washer
Near Rochester, NY 14624
JK
Job Details: 12/15/2022
Washer will need gearcase, motor,seals,idler,belt, gearcase pully would not be worth fixing.
We serviced a
Whirlpool dishwasher
Near Walworth, NY 14568
Chris
Job Details: 12/15/2022
Dishwasher needs new electronics And fridge needs updated icemaker parts No repair at this time
We serviced a
Bosch refrigerator
Near Penfield, NY 14526
Chris
Job Details: 12/15/2022
Customer canceled repair Unit unplugged apon arrival still appears to be a defrost issue Recommend the heater and sensor assy as previously recommended Part factory order with no eta **Unit will need to be unplugged 24hours before parts can be installed on return visit**
We serviced a
maytag dishwasher
Near Penfield, NY 14526
Cristian
Job Details: 12/15/2022
Lose connection on the board
We serviced a
Whirlpool washer
Near Webster, NY 14580
Todd
Job Details: 12/15/2022
Tested machine in quick wash and normal,I stop and pause and open the door in bolth cycles to see if the door lock works properly did notice alot of soap in the first cycle suggest using less soap
We serviced a
MAYTAG refrigerator
Near Rochester, NY 14609
Cristian
Job Details: 12/15/2022
Replace control board and thermostat
We serviced a
GE Dishwasher
Near Rochester, NY 14616
Alex L
Job Details: 12/15/2022
Installed dishwasher
We serviced a
Whirlpool refrigerator
Near Irondequoit, NY 14617
Cristian
Job Details: 12/15/2022
Cleaned out ice build up in freezer and cleaned drain plug
We serviced a
Whirlpool Oven
Near Ontario, NY 14519
Chris
Job Details: 12/14/2022
Replaced bake igniter and checks ok
We serviced a
GE dryer
Near Irondequoit, NY 14617
JK
Job Details: 12/14/2022
Start wire disconnected, reconnected ran and tested all is working good.
We serviced a
na dryer
Near Rochester, NY 14620
Todd
Job Details: 12/14/2022
Gas line was loose on back of machine tightened it tested no smell of gas Customer my call back to have us install new gas line for him
We serviced a
Samsung washer
Near Spencerport, NY 14559
Todd
Job Details: 12/14/2022
Customer buying new Customer buying new needs new shaft assembly and new new outer and inner tub
We serviced a
GE dishwasher
Near Fairport, NY 14450
Derek
Job Details: 12/14/2022
The main board was not communicating with the user interface. I installed the new software updates to the dishwasher and tested. He dishwasher seems to be operating just fine I ran two quick cycles to make sure.
We serviced a
Kenmore Dryer
Near Webster, NY 14580
Todd
Job Details: 12/14/2022
The dryer drum has cracked along factory welded seem tub needs replacement .customer is buying new machine DC97-14849R customer my call and order part if they decide to fix not buy new
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14624
JK
Job Details: 12/14/2022
Can find no issue with water smell all ice and water smells like normal.
We serviced a
MAYTAG dishwasher
Near Rochester, NY 14612
JK
Job Details: 12/14/2022
Ran dishwasher through service mode checked all and all is running good.
We serviced a
Bosch dishwasher
Near Rochester, NY 14625
Cristian
Job Details: 12/14/2022
Dishwasher did see a small leak on the drip pan but did not replicate the issue also will advice get some to check on the mouse problem around the dishwasher Washer need soap dispenser but parts not available
We serviced a
frigidaire oven
Near Webster, NY 14580
Chris
Job Details: 12/14/2022
Needs hidden bake element, electric is short cannot pull oven Have to disconnect wiring in crawl space to gain access Est 535 -575 plus tax depending on how oven comes out 12/14 installed new hidden bake element and checks ok
We serviced a
maytag dryer
Near Canandaigua, NY 14424
Derek
Job Details: 12/14/2022
There is decent air flow coming out of the vent but the vent is very long it has to be 24?ft long if not more. I recommend getting a booster fan installed. I found no errors on the dryer related to the thermistors.
We serviced a
Maytag Dryer
Near Ontario, NY 14519
Chris
Job Details: 12/14/2022
Replaced timer and now advance?s to off
We serviced a
SAMSUNG refrigerator
Near Webster, NY 14580
Chris
Job Details: 12/14/2022
Ice maker not cycling due to ice/ frost needs updated ice maker parts
We serviced a
Kitchen aid refrigerator
Near Rochester, NY 14618
Cristian
Job Details: 12/14/2022
Replace door harness and door control board
We serviced a
GE Dryer
Near Penfield, NY 14526
Todd
Job Details: 12/14/2022
Needs heating element WE11M27, operating thermostat WE4M311, felt WE09X27634
We serviced a
samsung refrigerator
Near Honeoye Falls, NY 14472
Chris
Job Details: 12/14/2022
Appears unit has sealed system issues unable to repair
We serviced a
GE refrigerator
Near Pittsford, NY 14534
JK
Job Details: 12/14/2022
Icemaker motor locked and burnt out will need replacing, replaced icemaker ran and tested all is working good.
We serviced a
GE Oven
Near Fairport, NY 14450
Derek
Job Details: 12/14/2022
Removed the oven and replaced the broken wire. Ran and tested bake element came on and working good.
We serviced a
kenmore dishwasher
Near Fairport, NY 14450
Derek
Job Details: 12/14/2022
Cleaned out the drain pump of debris. Installed the upgraded roller kit for the bottom dishwasher rack! I tested 3 times to make sure it sounded good.
We serviced a
samsung Refrigerator
Near Brockport, NY 14420
Cristian
Job Details: 12/14/2022
So customer stated unit was not making ice when I got to customer house ice maker was off ,they started they put the icemaker off because it was not making ice they would need to keep a eye on it because I hit the reset button and the icemaker is working no error codes Icemaker DA97-07603B
We serviced a
Samung Washer
Near West Henrietta, NY 14586
Tanner
Job Details: 12/13/2022
Install new drain pump. Tested unit via rinse and spin and unit tested good.
We serviced a
Kitchen aid dishwasher
Near Pittsford, NY 14534
Derek
Job Details: 12/13/2022
Cleaned out the filter and the top screen. Took the door apart and cleaned the front of the dishwasher there was a build up of slime and grime. Upper spray arm is not spinning at all it needs a new one
We serviced a
GE Dishwasher
Near Pittsford, NY 14534
Chris
Job Details: 12/13/2022
Needs ui and possibly main Unable to connect fob and preform software flash No repair at this time
We serviced a
MAYTAG washer
Near Pittsford, NY 14534
Tanner
Job Details: 12/13/2022
Customer replacing machine. Repair cost equals replace cost.
We serviced a
MAYTAG washer
Near Rochester, NY 14625
Chris
Job Details: 12/13/2022
Needs gearcase and hub Estimate 470 plus tax No repair at this time
We serviced a
Whirlpool washer
Near Rochester, NY 14623
Tanner
Job Details: 12/13/2022
Complaint of no spin. Removed shell. Found broken motor coupler. Replaced coupler. Tested unit and unit tested good.
We serviced a
Whirlpool Stove
Near Rochester, NY 14606
JK
Job Details: 12/13/2022
Will need main PCB control board to correct the display problem.
We serviced a
Amana Upright Freezer
Near Rochester, NY 14617
JK
Job Details: 12/13/2022
Freezer will need main pcb and both thermistors. 12-13-2022: installed new PCB and thermostats ran and tested all are working good.
We serviced a
Whirlpool dishwasher
Near Ontario, NY 14519
Chris
Job Details: 12/13/2022
Leaking from vent needs new vent but some parts are NLA WP8269259 8542566 WP8558980
We serviced a
Samsung refrigerator
Near Rochester, NY 14606
JK
Job Details: 12/13/2022
Customer fixed refrigerator icemaker on there own can find nothing wrong with oven.
We serviced a
Samsung refrigerator
Near Webster, NY 14580
Cristian
Job Details: 12/13/2022
Compressor is running it still no frost pattern this is a seal system issue .