We serviced a
GE refrigerator
Near Fairport, New York 14450
Derek
Job Details:
08/26/2025
The water lead line from the fridge water valve to the house supply line. Is twisted and cracked which leaked all over the floor. I replaced the hose and turned the water back on no leaks at all.
We serviced a
Samsung refrigerator
Near Rochester, New York 14626
Dave
Job Details:
08/26/2025
Fresh food ice maker is frosted and bin is stuck.mcustomer declined to repair
We serviced a
LG All in one Washer/Dryer
Near Rochester, New York 14604
JK
Job Details:
08/26/2025
Unit 1: RPS unit bad replaced ran and tested all and all is running good.
Unit 2: drain pump bad replaced ran and tested all is working good.
Unit 3: ran through service mode all was running good.
Unit 4: Main PCB bad not economical to repair suggest replacement.
Unit 5: ran through service mode all is running good.
Unit 6: drain pump bad replaced ran and tested all is working good.
We serviced a
Whirlpool washer
Near Spencerport, New York 14559
Sam
Job Details:
08/26/2025
Customer states drain pump constantly runs and can't start cycle. Verified. Unit has bad control board / pressure sensor. Customer will replace unit for cost of repair
We serviced a
Frigidaire dishwasher
Near Macedon, New York 14502
Derek
Job Details:
08/26/2025
Needs plastic shims for the dishwasher to level it. The cabinet is a bit bigger than the dishwasher and I have it maxed out it?s still tipping forward. Out shims under the feet and leveled the unit. I ran a little and got one drip. I didn?t see any more after that first drip.
We serviced a
Frigidaire oven
Near Rochester, New York 14621
Jose D
Job Details:
08/25/2025
Oven needs a new 5304495521 board and overlay going to be about $600 to fix. Dryer vent is cleaned.
We serviced a
GE stove
Near Farmington, New York 14425
Derek
Job Details:
08/25/2025
The stove is not making the constant clicking sound on site. They Could possibly be talking about a faulty electrode, but all burners are currently working properly. Advised to call back of the issue happends again, and to take a video of the issue.
We serviced a
samsung dryer
Near Rochester, New York 14605
Jose D
Job Details:
08/25/2025
Customer states dryer not heating. Verified. Needs gas valve. Repair not economical, customer will replace.
We serviced a
Ge Washer
Near Evans, New York 14047
Sam
Job Details:
08/25/2025
Washer needs a new belt. The original has stretched and fallen off.Belt has been replaced and working properly now.
We serviced a
Speed Queen dryer
Near Rochester, New York 14609
Dennis
Job Details:
08/25/2025
Replaced element kit and belt as it was starting to crack - unit now checks ok
We serviced a
GE Dishwasher
Near Webster, New York 14580
Chris
Job Details:
08/25/2025
Pr5 error code. I also had faults in HQ with no fill and over fill. I changed out the water pressure sensor.
We serviced a
GE refrigerator
Near Macedon, New York 14502
Derek
Job Details:
08/25/2025
FF evap fan bad replaced ran and tested all and all is working good.
Second refrigerator unit needs main control board due to defrost diode burnt out.
08-25-25: Replaced main control board ran and tested all and all is working good.
We serviced a
GE Double Oven
Near Pittsford, New York 14534
JK
Job Details:
08/25/2025
Checked unit for any signs of failure and nothing on unit. Checked junction box and line 1 in was burnt, cut back line and replaced all wire nuts. Tested unit and operating properly
We serviced a
samsung dryer
Near Penfield, New York 14526
Dustin
Job Details:
08/25/2025
When running dryer was making a thudding sound so it was taken apart and the pulley was all greased up along with the rollers. A maintenance kit was installed and the dryer was vacuumed out.
We serviced a
GE oven
Near East Amherst, New York 14051
Tina
Job Details:
08/25/2025
Oven will not heat due to thermostat. Part is NLA
We serviced a
Whirlpool washer
Near Rochester, New York 14618
Dave
Job Details:
08/25/2025
Customer states door lock issues, unit stays in sensing mode. Verified. Unit has bad board.
We serviced a
Maytag dryer
Near Orchard Park, New York 14127
Sam
Job Details:
08/25/2025
Cx had a noise when unit was in operation went ahead and replaced the maintenance kit now unit is operating with in specs complete
We serviced a
Kenmore oven
Near Rochester, New York 14620
Jose R
Job Details:
08/25/2025
Dryer not heating. Flame comes but cycles for a short amount of time. Replaced gas coils. Ran dryer for ~10 minutes, unit ignited and cycled properly.
We serviced a
Kenmore dryer
Near Penfield, New York 14526
Ray
Job Details:
08/25/2025
Unit was not heating. Verified igniter was lighting and flame was present. Checked dryer venting, no obstructions and had clear path for airflow. Could not duplicate symptom.
We serviced a
samsung ice maker
Near Penfield, New York 14526
Ray
Job Details:
08/25/2025
Ice maker did not make ice. Interior of ice maker covered in frost, suspected faulty heater. Replaced ice maker, customer will monitor.
We serviced a
GE Dishwasher
Near Victor, New York 14564
Ray
Job Details:
08/25/2025
The dishwasher won't drain on site, it needs a new drain pump. I replaced the drain pump, and the top water propeller. The dishwasher is now draining properly.
We serviced a
maytag oven
Near Fairport, New York 14450
Jose D
Job Details:
08/25/2025
Unit is baking intermittently and lights stay on in cavity. Bake element resistance reads true. Found burnout and scoring on main controller?s solder pins near bake relay. Will need control board to fix. Customer not continuing with repair at this time.
We serviced a
LG washer
Near Fairport, New York 14450
Ray
Job Details:
08/25/2025
Washer has a stuck relay on the control board causing the drain pump to constantly run. Control board isn't available any longer.
We serviced a
maytag dryer
Near Fairport, New York 14450
Dennis
Job Details:
08/25/2025
Maintenance kit installed. Tested and unit working properly
We serviced a
frigidaire oven
Near Depew, New York 14043
Sam
Job Details:
08/25/2025
Oven has an F050 error code. Checked door switch and that was fine. Error code points to a control board. Unplugged for a few minutes and it's working properly now. Customer will keep an eye on it and let us know if the issue returns.
We serviced a
Maytag Refrigerator
Near Fairport, New York 14450
Dennis
Job Details:
08/25/2025
Compressor relay is stuck closed causing insufficient defrost. Replaced control. Unit is empty and in a garage. Customer will defrost before it's put back into use
We serviced a
GE dryer
Near Rochester, New York 14612
Dave
Job Details:
08/25/2025
Customer states no spin. Verified. Found belt broken and bad thermostat. Need to order thermostat
We serviced a
lg fridge
Near Hamburg, New York 14075
Sam
Job Details:
08/25/2025
He needs a new board for his fridge I did a quote last year and the parts are on the old ticket. It was going to be almost $600 to repair. They declined the estimate last year. I left a voicemail to call us back if they want it fixed. We would have to pre order the part and make it one trip. I replaced the board I told her to give it 24-48hrs to get back on cycle.
We serviced a
Kitchen aid refrigerator
Near Victor, New York 14564
Derek
Job Details:
08/25/2025
We checked the refrigerator in diagnostic mode checking the freezer and compressor fans. Once the compressor itself turned on, it started making noise. The customer was recommended to replace the unit.
The landlord's card on file was declined, so the tenant made the payment.
We serviced a
Kitchen aid refrigerator
Near Clarence Center, New York 14032
Tina
Job Details:
08/25/2025
We checked the refrigerator in diagnostic mode checking the freezer and compressor fans. Once the compressor itself turned on, it started making noise. The customer was recommended to replace the unit.
The landlord's card on file was declined, so the tenant made the payment.
We serviced a
GE washer
Near Webster, New York 14580
Chris
Job Details:
08/25/2025
No power to drain pump from main PCB Recommend new main and pump
Estimate is approx 373.xx plus tax due on return. No repair at this time
We serviced a
Whirlpool refrigerator
Near Pittsford, New York 14534
Jose D
Job Details:
08/25/2025
Heavy frost on site. The fan assembly which includes the bi-metal and the pressure sensor will need to be replaced. I replaced the fan assembly, ran and tested, everything is working properly now.
We serviced a
GE Refrigerator
Near Ontario, New York 14519
Chris
Job Details:
08/25/2025
Reattached right side hinge area and tightened million strip - checks ok
And will be unable to repair farther as it?s a frame issue causing the poor sealing
We serviced a
Whirlpool Dryer
Near Hilton, New York 14468
Dave
Job Details:
08/25/2025
Replaced heater and thermal fuse. Replaced control in ff section due to led.
We serviced a
unknown brand stove
Near Webster, New York 14580
Chris
Job Details:
08/25/2025
Replaced front left burner jet and ignition switch harness. Verified all burners working and tests ok
We serviced a
N/A dryer
Near Rochester, New York 14619
Dustin
Job Details:
08/25/2025
Installed maintenance kit. Ran unit but still getting a noise. Found it was coming from the main board, placed some padding behind it to eliminate noise. Operating quieter and smoother
We serviced a
Frigidaire Refrigerator
Near East Rochester, New York 14445
Ray
Job Details:
08/25/2025
No cooling in all rooms. Fan and lights operating normal. Compressor not running. Installed relay device and compressor kicked on. Verified frost pattern in freezer.
We serviced a
maytag dryer
Near Fairport, New York 14450
Derek
Job Details:
08/25/2025
I installed a dryer maintenance kit. The two from drum rollers were worn and loose. The belt tensioner pulley was almost totally seized to the shaft. All these parts were replaced and the dryer sounds good.
We serviced a
WHIRLPOOL WASHER
Near North Tonawanda, New York 14120
Tina
Job Details:
08/25/2025
washer filter was clogged but there was short in the board and it kept makings a noise and you could smell burning so they are getting a new washer.
short run vent cleaning done
We serviced a
GE Dishwasher
Near Webster, New York 14580
Jose R
Job Details:
08/25/2025
Replaced lower spray arm now unit is operating with in specs complete
We serviced a
Maytag Washer
Near Buffalo, New York 14221
Samuel
Job Details:
08/25/2025
The suspension spring broke on the washer causing the basket to drop and tear the seal. The customer decided against repairing the unit. The noise in the dryer was caused by a bad pulley. The customer decided to have the maintenance kit put into the dryer.
We serviced a
Whirlpool washer
Near Kenmore, New York 14217
Sam
Job Details:
08/22/2025
Customer states won't spin, noise. Verified. Found hub stripped. Replaced, calibrated, tested good
We serviced a
frigidaire refrigerator
Near Hilton, New York 14468
Dave
Job Details:
08/22/2025
Replaced control and defrost terminator. Removed ice from evaporator
We serviced a
White Westinghouse Upright frozen
Near Rochester, New York 14616
Dave
Job Details:
08/22/2025
Found unit with a low charge. Unit is an old r12 system and will have to be replaced.
We serviced a
Samsung Stove
Near Rochester, New York 14624
Dennis
Job Details:
08/22/2025
Arrived onsite and found all the burners are lighting properly. Tested all of them several times. Customer started that this happens every time the cleaning lady cleans the burners with soap and water. Could not duplicate the issue..
We serviced a
GE Refrigerator
Near Fairport, New York 14450
Cristian
Job Details:
08/22/2025
I didn?t get no noise, but customer do have a video of the noise. It sounds like the freezer fan motor did explain this to the office the issue They will give us a call back if repairs needs to be done part number on notes .
We serviced a
GE dryer
Near Pittsford, New York 14534
Dennis
Job Details:
08/22/2025
Dryer timer is locked up and can?t be turned. It is locked in the off position and preventing the dryer from turning on. Fixed a burnt wire going to the element.
Replaced Timer and dryer is working properly now.
We serviced a
LG refrigerator
Near Macedon, New York 14502
Ray
Job Details:
08/22/2025
No cooling in fridge room. Partial frost pattern on evaporator. Refrigerant leaking from joint near capillary tube. Will require a sealed system repair.
We serviced a
Kenmore washer
Near Webster, New York 14580
Dave
Job Details:
08/22/2025
Control is no longer sending voltage to drain pump. Control is NLA customer is going to replace.
We serviced a
whirlpool dishwasher
Near Niagara Falls, New York 14304
Sam
Job Details:
08/22/2025
Customer states dishwasher not draining. Verified. Found drain hose kinked, adjusted tested and working.
Customer states dryer making rattling noise, verified. Found bad rollers, replaced maintenance kit. Tested and working.
We serviced a
Kitchen aid refrigerator
Near Rochester, New York 14623
Ray
Job Details:
08/22/2025
Replaced inlet water valve. Tested ice maker harvest cycle, water injected into mold and no leakage at solenoid. Components working normal.
We serviced a
Frigidaire stove
Near Macedon, New York 14502
Ray
Job Details:
08/22/2025
Replaced ignition switch and gas valve. Rear left burner properly and front right flame is consistent with settings. All burners now operating normal. Verified no leakage at valve with bubble solution.
We serviced a
GE Refrigerator
Near Niagara Falls, New York 14304
Sam
Job Details:
08/22/2025
Customer states door difficult to open /close. Verified. Needs hinge piece and cam.
We serviced a
GE oven
Near Rochester, New York 14622
Cristian
Job Details:
08/22/2025
Replace lower Igniter # tested unit working normal now
We serviced a
kitchenaid refrigerator
Near Webster, New York 14580
Dave
Job Details:
08/22/2025
Cleaned defrost drain and removed ice from drip pan
We serviced a
whirlpool washer
Near Webster, New York 14580
Chris
Job Details:
08/22/2025
Replaced gearbox, drive coupling and clutch.
Unit checks ok and tests ok
We serviced a
GE microwave
Near East Aurora, New York 14052
Tina
Job Details:
08/22/2025
Replaced defective transformer all is heating now, mainpcb has been affected by bad transformer and main pcb will all need to be changed. Will call with estimate.
8/22/25
We replaced the boards on the microwave. We mounted the unit back into the cabinet. The microwave was tested and everything seems to be functional.
We serviced a
LG Refrigerator
Near Webster, New York 14580
Chris
Job Details:
08/22/2025
Unit needs icemaker and dispenser assy
Estimate is approximately 630.00 plus tax due on return to replace.
There is a chance door harness may have issues as well and may need door if unit has additional dispenser issues.
No repairs at this time
We serviced a
maytag fridge
Near Buffalo, New York 14226
Tina
Job Details:
08/22/2025
ice maker would go into service lose but not full but when i used jumper the water valve worked so a new ice maker was installed and went into service mode and filled without issues.
short run vent cleaning was done
We serviced a
Whirlpool washer
Near Tonawanda Town, New York 14150
Sam
Job Details:
08/22/2025
Customer states washer constantly draining. Verified. Unit has code for control board. Repair is not economical customer will replace
We serviced a
kenmore fridge
Near Tonawanda, New York 14150
Sam
Job Details:
08/22/2025
Customer states no cooling. Verified. Compressor runs but is not cooling, fans running but no frost. Has sealed system issue.
We serviced a
GE refrigerator
Near Penfield, New York 14526
Dave
Job Details:
08/22/2025
replaced defrost sensor and updated software
We serviced a
Kenmore refrigerator
Near Brighton, New York 14610
Jose R
Job Details:
08/22/2025
Replaced control board got the unit to turn on was able to hear all the fans and the compressor to turn on inform Cx to monitor unit and educate us on how it?s going complete
We serviced a
Maytag Front Load Washer
Near Victor, New York 14564
Ray
Job Details:
08/22/2025
Unit is throwing SUD code in middle of cycle and stopping. Removed foreign objects from drain filter. Ran diagnostic and machine through pressure sensor failure code. Needs pressure sensor and hose to repair. Customer not continuing with repair at this time.
We serviced a
maytag washer
Near Lancaster, New York 14086
Tina
Job Details:
08/22/2025
The teeth on the washeplate were stripped, so a new one was installed and tested. The gearcase and hub were cleaned before the new washplate installed.
We serviced a
LG refrigerator
Near East Rochester, New York 14445
Jose R
Job Details:
08/22/2025
Replaced sensor and cover now unit should be operating with in specs complete
We serviced a
Samsung refrigerator
Near Fairport, New York 14450
Jose R
Job Details:
08/22/2025
Replaced ice maker hit the test button switch and heard the un ice maker fill with water now operating with in specs complete
We serviced a
Maytag refrigerator
Near Rochester, New York 14622
Jose R
Job Details:
08/22/2025
Cx had a bad door switch causing the light not to turn on went ahead and replaced door switch now unit is operating with in specs complete
We serviced a
Electrolux dryer
Near Webster, New York 14580
Chris
Job Details:
08/22/2025
Replaced belt , cleaned / tightened blower wheel and catch on washer pedestal.
Refrigerator needs damper estimate approx 265.00 plus tax due
We serviced a
Whrilpool Washer
Near Rochester, New York 14618
Jose R
Job Details:
08/22/2025
Replaced control board and display started to work also ran a quick wash and everything passed unit is operating with in specs complete
We serviced a
Kenmore Dryer
Near Fairport, New York 14450
Cristian
Job Details:
08/22/2025
Replace heating element on dryer tested unit working normal
Replace temperature sensor, evep cover and drain kit wait 24 hours for proper cooling
We serviced a
Maytag Dishwasher
Near Pittsford, New York 14534
Dennis
Job Details:
08/22/2025
Dishwasher will not run any cycles or drain. Tried to take a voltage reading at the drain pump. Not reading anything at the harness to the pump. Will need a new control board. Customer would like to think about the repair over the weekend.
We serviced a
Whirlpool refrigerator
Near Rochester, New York 14609
Jose D
Job Details:
08/22/2025
The freezer drain is clogged on site. I removed the ice clogg with a steamer, the drain is no longer clogged now.
We serviced a
whirlpool washer - top load
Near Ontario, New York 14519
Chris
Job Details:
08/22/2025
Replaced drain pump assembly on washer and cleaned vent from exterior vent fixture.
We serviced a
Frigidaire oven
Near Rochester, New York 14619
Jose D
Job Details:
08/22/2025
The oven is taking to long to ignite. The igniter is reading 2.2, when it should be around 3.0 amperage. The igniter will need to be replaced. I replaced the igniter, ran and tested, the oven now has heat, and preheated within 10 minutes.
We serviced a
Whirlpool refrigerator
Near Rochester, New York 14626
Jose D
Job Details:
08/22/2025
Customer stated the freezer got warm, then eventually came back down to temp. There is some frost on site. The heater bar passed the continuity test. I would recommend to replace the bi-metal. Currently hard to determine if it's a seal system issue. Advised the customer I would be able to determine if it's a seal system issue when I come back for the repair, based on the frost pattern.
We serviced a
kitchenaid dishwasher
Near Webster, New York 14580
Chris
Job Details:
08/22/2025
Replaced wash pump and sump assembly and verified operation
We serviced a
Electrolux dryer
Near Rochester, New York 14618
Cristian
Job Details:
08/22/2025
Will start off with a control board Dryer is not getting volts to the heating element
We serviced a
Kitchenaid, Frigidaire dishwasher, fridge
Near Fairport, New York 14450
Jose D
Job Details:
08/22/2025
The dishwasher was draining slow on site. There was a clogg in the drain hose where it connects to the garbage disposal. I removed the clogg, ran and tested, the dishwasher is draining properly now.
The ice maker water line is frozen over with ice, thefore preventing water getting into the ice maker. I removed the ice clogg, ran and tested, water is now dispensing into the ice tray. The ice maker passed all diagnostic test.
We serviced a
LG dishwasher
Near Rochester, New York 14612
Cristian
Job Details:
08/22/2025
Dishwasher will need a new control did a dryer vent cleaning and washer filter cleaning
We serviced a
speed queen dryer
Near Pittsford, New York 14534
Ray
Job Details:
08/22/2025
Customer concerned about oily residue left on clothes after cycle is completed and loud noise during cycle. Provided examples of sheets with residue on them. Disassembled unit, no components were faulty and no signs of any liquid leaking. Vacuumed up minimal interior lint. Reassembled, ran normal cycle with a couple of towels to test with weight for ~10 minutes, no abnormal detected. Customer will monitor.
We serviced a
GE washer
Near Brockport, New York 14420
Dennis
Job Details:
08/21/2025
Unit 67 complaining that the lid lock isn't working. Ran it through a drain and spin cycle a few times. Lid is locking properly. Couldn't duplicate the issue.
Unit 75 complaining that the lid lock isn't working. Ran it through a drain and spin cycle a few times. Lid is locking properly. Couldn't duplicate the issue.
Pics attached.
We serviced a
Whirlpool dryer
Near Farmington, New York 14425
Ray
Job Details:
08/21/2025
Dryer did not spin. Idler pulley wheel was sheared off. Replaced rollers, pulley wheel and belt. Tested for spin and heat, verified heating coils lit up, operates normal.
We serviced a
whirlpool fridge
Near Depew, New York 14043
Tina
Job Details:
08/21/2025
The evaporator & evap cover were covered in ice. The bi-metal showed signs of physical damage. The ice was steamed out and the bi-metal was replaced.
The customer requested that her card be removed from the system.
We serviced a
Samsung dishwasher
Near Penfield, New York 14526
Ray
Job Details:
08/21/2025
Replaced distributor motor. Tested with full auto diagnostic, all components operating normal, no leakage.
We serviced a
GE Refrigerator
Near Pittsford, New York 14534
Cristian
Job Details:
08/21/2025
Multiple parts needed if customer calls back the note is on file no repair needed at this time
We serviced a
whirlpool washer
Near Webster, New York 14580
Chris
Job Details:
08/21/2025
Hot water supply hose leaking - replaced water supply hose set
We serviced a
samsung stove
Near Hamburg, New York 14075
Tina
Job Details:
08/21/2025
The oven wasn't preheating and the broiler worked. The bake ignitor was replaced. The oven was heating properly. Customer declined dryer vent cleaning.
We serviced a
Samsung washer
Near Hilton, New York 14468
Dave
Job Details:
08/21/2025
Replaced bellow provided by the customer
We serviced a
Kenmore oven
Near Rochester, New York 14613
Dave
Job Details:
08/21/2025
Replaced weak bake ignitor
We serviced a
viking oven
Near Pittsford, New York 14534
Chris
Job Details:
08/21/2025
Replaced both oven igniters and burner tubes with new as they were falling apart.
Oven now checks ok
We serviced a
GE dryer
Near Spencerport, New York 14559
Dennis
Job Details:
08/21/2025
Checked all sensors and door switch. All checked out good. No continuity between red and brown wires on the motor. Needs replacing.
We serviced a
Maytag Washer
Near Rochester, New York 14615
Dave
Job Details:
08/21/2025
Transmission is leaking oil and will not longer spin. Customer is going to replace.
We serviced a
GE dishwasher
Near Penfield, New York 14526
Cristian
Job Details:
08/21/2025
Did a software update on the unit everything is working normal
We serviced a
Samsung dishwasher
Near Walworth, New York 14568
Chris
Job Details:
08/21/2025
Found faulty connections in electrical junction box on dishwasher- cut back burnt wiring and reconnected with new wire connectors.
Ran diagnostic mode / self check and passes all checks
We serviced a
Samsung Washer
Near Churchville, New York 14428
Dave
Job Details:
08/21/2025
Replaced drain pump due to open winding
We serviced a
Whirlpool dryer
Near Penfield, New York 14526
Cristian
Job Details:
08/21/2025
Replace Maintenance kit # and did a short vent cleaning tested unit working normal now
We serviced a
LG refrigerator
Near Rochester, New York 14613
Dave
Job Details:
08/21/2025
Reinstalled lower freezer bin rail support and removed ice from freezer bottom
We serviced a
samsung oven
Near Rochester, New York 14615
Jose D
Job Details:
08/21/2025
I repalced the igniter, ran and tested, the oven now turns on, and preheated to 350 within 10 minutes.
We serviced a
whirlpool amana refrigerator
Near Webster, New York 14580
Chris
Job Details:
08/21/2025
Replaced defrost controller and checks ok