We serviced a
Whirlpool Washer
Near Ontario, New York 14519
Chris
Job Details: 02/15/2024
Now power to door lock needs ACU and bellow is ripped No repair at this time Just parts are 450 plus tax and shipping
We serviced a
Kenmore Oven
Near Rochester, New York 14609
Jose R
Job Details: 02/15/2024
Customer complaint was that the oven was not working when diagnosing unit notice that igniter was only providing 1.9 amps.went ahead and replaced igniter now unit is operating with in specs
We serviced a
ge dishwasher
Near Fairport, New York 14450
Cristian
Job Details: 02/15/2024
Will recommend Lower spray arm #WD22X27724
We serviced a
kenmore oven
Near Irondequoit, New York 14622
Jose D
Job Details: 02/15/2024
Not able to use the oven because it keeps calling for the meat probe tempature, and nothing happens when ya enter the tempature. Tried doing a hard reset, and that did not correct the issue. Tried cleaning the meat probe connection, and drying it out, but it's not correcting the issue. The Jack probe will need to be replaced. I replaced the Jack probe, the oven no longer ask for the probe temp, and let's you choose the bake options now. The ice maker was on the off position.
We serviced a
Whirlpool Washer
Near Pittsford, New York 14534
Jose R
Job Details: 02/15/2024
Customer complaint was that the unit was not agitating and when diagnosing unit viewed that the agitator did not have any teeth on plastic portion and was not gripping to gearcase when going into a agitation mode customer would need agitator went ahead and replaced part now unit is operating with in specs
We serviced a
GE Dryer
Near Fairport, New York 14450
Tina
Job Details: 02/15/2024
Dryer motor is making noise when running, part is available but. 90% of other parts are not available for this. Customer is going to use it till it breaks then get a new appliance
We serviced a
samsung refrigerator
Near Webster, New York 14580
Chris
Job Details: 02/15/2024
Icemaker is frozen over to the point ice bucket is stuck. Would need to turn off cooling and leave water off. Needs icemaker and inlet valve estimate approx 410-430 plus tax would be due to replace - no repair at this time
We serviced a
Whirlpool Washer
Near Penfield, New York 14526
Jose D
Job Details: 02/15/2024
Seems the washer was in a flood safe mode. Constant draining from the drain pump when you plug in the washer. Checked the drain pump, no debri. The washer passed the diagnostic test, and I ran other cycles to confirm everything is working ok. Also no stored error codes. The washer machine is working good at the moment, advised to call back if the issue happens again.
We serviced a
ge washer
Near Rochester, New York 14612
Cristian
Job Details: 02/15/2024
Customer going to need a vent clean or new vent line but first going to confirm if maintenance people do that job or not .
We serviced a
LG Stove
Near Penfield, New York 14526
Tina
Job Details: 02/15/2024
Range is getting 240V. Can?t turn oven on but all components tested good. Time has stayed at 8:07 for a few days. It doesn?t matter if you flip breaker or not it still does it but by flipping breaker different burners work then they don?t work. Certain button will beep when you touch them on UI but nothing happens. Switches and burners all test good even tho some don?t work. Let customer know until we get it working and have full power there is no way to tell what else could be doing on. The main board is out of stock but customer decided due to that and other parts needed he is just going to get a new appliance. Someone the glass cracked but he said since he is going to be getting a new one not to worry about it.
We serviced a
Whirlpool Washer
Near Penfield, New York 14526
Chris
Job Details: 02/15/2024
Replaced harness only Main elec would not communicate with Ui so left old main in
We serviced a
GE dishwasher
Near Irondequoit, New York 14609
Jose R
Job Details: 02/15/2024
Customer complaint was unit was not working when diagnosing unit notice that the wires at the box were not attached right went ahead and confirmed connection was good now unit is operating with in specs
We serviced a
GE Refrigerator
Near Canandaigua, New York 14424
Derek
Job Details: 02/14/2024
It seems to be a sealed system issue. The compressor is running. I tested all the fans in the system and they?re working. All the heaters test ok. I had a code for bad thermistor on the ice maker. There was also an alert for extremely long compressor run times. The fridge section is at 42 degrees and the freezer was at 55.
We serviced a
Bosch Oven
Near Pittsford, New York 14534
Cristian
Job Details: 02/14/2024
Replace igniter tested unit bake working normal now .
We serviced a
Kitchen Aid dishwasher
Near Pittsford, New York 14534
Jose R
Job Details: 02/14/2024
Customer complaint was that when opening dishwasher door the unit will drop all the way down when diagnosing unit notice that the springs and straps were bad went ahead and replaced dishwasher door cable kit now unit is operating with in specs
We serviced a
Ge Dishwasher
Near Penfield, New York 14526
Chris
Job Details: 02/14/2024
Replaced water level sensor and unit now passes all diag checks in service mode
We serviced a
Whirlpool Oven
Near Penfield, New York 14526
Chris
Job Details: 02/14/2024
Installed new outter door glass and tests ok
We serviced a
kenmore washer
Near Brockport, New York 14420
JK
Job Details: 02/14/2024
Breaker to unit tripped reset ran and tested all is running good.
We serviced a
GE Refrigerator
Near Irondequoit, New York 14622
Cristian
Job Details: 02/14/2024
Replace heater bar wait 24 hours for proper cooling
We serviced a
standered dryer vent
Near Webster, New York 14580
Chris
Job Details: 02/14/2024
Vent short approx 3 feet Cleaned venting and checks ok
We serviced a
LG Dryer
Near East Rochester, New York 14445
Derek
Job Details: 02/14/2024
Stacked dryer. Need blower thermostat it?s blown and no continuity. I replaced and tested the dryer. It?s heating well. The power blower is workin good and it has good flow coming out of the exhaust. I ran about 4 cycles and the heat is turning off and on properly.
We serviced a
Whirlpool WAsher
Near Ontario, New York 14519
Chris
Job Details: 02/14/2024
Gearbox leaking oil onto clutch causing it to slip Recommend clutch and gear box but customer requested only clutch be replaced as a temporary repair and we cannot warranty clutch only repair 2/14/2024 replaced agitator dogs and clutch only unit tests ok at time of repair
We serviced a
Samsung Range
Near Rochester, New York 14624
Jose D
Job Details: 02/14/2024
The display board is faulty and flickering non stop, but the membrane controls works fine, and still let's you use all functions. The customer will weigh his options out.
We serviced a
BOSCH DISHWASHER
Near Pittsford, New York 14534
JK
Job Details: 02/14/2024
Inlet valve cracked and leaking, replaced ran and tested all and all is leak free and running good.
We serviced a
Samsung Refrigerator
Near Pittsford, New York 14534
Cristian
Job Details: 02/14/2024
Iced up in the drain plug again drain kit was all ready replaced only part to recommend is Evap cover .customer paid full first visit
We serviced a
Whirlpool Washer
Near Rochester, New York 14606
Jose D
Job Details: 02/13/2024
The drive belt is worn out and has rubber pieces flaking off. The washer needs a new drive belt. The customer will look into doing the repair himself.
We serviced a
GE WASHER
Near Fairport, New York 14450
Jose D
Job Details: 02/13/2024
The washer is goin into a drain and spin on site. I Ran multiple drain and spin cycles to try and see if the issue will recur, but the washer is properly draining and spinning. I informed the customer that the washer won't go into a spin cycle unless the lid is properly locked, and to monitor the lid lock to see if it responds well Everytime. Advised to call back if the issue happens again.
We serviced a
Maytag dryer
Near Webster, New York 14580
Chris
Job Details: 02/13/2024
Appears plug may not have been seated fully in outlet as unit started heating after plug was reseated fully - customer to monitor
We serviced a
Kenmore Dryer
Near Fairport, New York 14450
Tina
Job Details: 02/13/2024
Dryer is not started but is getting 240VAC. tested all sensors and they are good along with element. Used a jumper on the timer from black to light blue and the dryer started so a new timer is needed 2/13 installed timer and dryer is working without issues
We serviced a
Ge Washer
Near Henrietta, New York 14467
Jose R
Job Details: 02/13/2024
Went ahead and replaced door switch now unit is operating with in specs complete
We serviced a
GE Stove
Near Pittsford, New York 14534
Cristian
Job Details: 02/13/2024
When I got on site unit working working normal she stated the back right burner was sparking didn?t see that happening will recommend take a video
We serviced a
LG dishwasher
Near Farmington, New York 14425
Derek
Job Details: 02/13/2024
Cleaned the water out of the bottom float area. Ran and tested I don?t see any leaks. She uses pods so it doesn?t look like it over flowed. I leveled the unit and secured it under the counter as best as I could get it. There isn?t a lot of wood o. The right side of the counter to mount the screw into.
We serviced a
Ge DIshwasher
Near Victor, New York 14564
Derek
Job Details: 02/13/2024
I replaced the diverter and the top cover. I was only getting the lower spray arm to work and it wasn?t changing positions to the upper spray arms. Once I changed the parts and ran SmartHQ tool I got it to change to the upper spray arms.
We serviced a
amana dryer
Near Pittsford, New York 14534
Jose R
Job Details: 02/13/2024
Customer complaint was that the unit would not spin when diagnosing unit viewed that the pulley motor was bad and the belt was broke went ahead and replaced maintenance kit and motor pulley Now unit is operating with in specs
We serviced a
frigidaire oven
Near Penfield, New York 14526
Chris
Job Details: 02/13/2024
Replaced 4 wire outlet and unit now heats
We serviced a
whirlpool dryer
Near Fairport, New York 14450
Derek
Job Details: 02/13/2024
The dryer belt had broken so I installed a new one. I also installed a maintenance kit so it has new roller wheels and a belt pulley. I cleaned the dryer out and vacuumed all he lint. I cleaned the dryer vent it was in need of a cleaning.
We serviced a
frigidaire refrigerator
Near Pittsford, New York 14534
Tina
Job Details: 02/13/2024
Freezer showed power light flashing and door open flashing, fan was not running and there was no frost on evaporator. I unplugged to test compressor that tested good and once I plugged it back in the freezer came back on, fan came back on, the door open light went off but the power failure light stayed on. When you open door you can hear a relay on board clicking, the light flashes on and off and the fan pulsates. A new board is being ordered 2/13 installed new board and power failure light is not longer there and the lights inside the freezer are working without issues.
We serviced a
GE dishwasher
Near Rochester, New York 14624
JK
Job Details: 02/13/2024
Drain line clogged with grease buildup, recommend changing drain line and reattached to disposal side. 02-14-24:Installed new drain line and drain tail piece rsn and tested for leaks and leaks all is leak free and draining good.
We serviced a
Whirlpool washer
Near Irondequoit, New York 14609
Jose D
Job Details: 02/13/2024
Customer stated they had standing water in the tub that was not draining. No standing water on site. Ran a diagnostic test, the washer passed the diagnostic test. Also ran a recalibration test. Ran other cycles to test the machine but not able to find any issues on site, everything seems to work properly. Advised to call back if they have any issues.
We serviced a
Samsung Refrigerator
Near Webster, New York 14580
Chris
Job Details: 02/13/2024
Needs to be defrosted in ice room and updated ice maker kit installed Estimate approx 485 plus tax would be due on return. Recommend customer contact Samsung as some are being covered under extended warranty. Unit would be non repairable if ice maker keeps failing after update is installed as Samsung offers no other repair options
We serviced a
Whirlpool Washer
Near Webster, New York 14580
Chris
Job Details: 02/13/2024
Removed thumb tack from side of spin basket and tub Agitator was seized may not be able to free if unit has future issues Dryer vent is flex under drop ceiling and runs partially behind furnace ducting. Estimate to clean approx 200 as we will have to disassemble and vacuum - estimate 375-400 to replace with rigid venting Vent wizard may have other options to clean/replace
We serviced a
Maytag Washer
Near Pittsford, New York 14534
Tina
Job Details: 02/13/2024
Washer has power but won?t run, it needs a new drive assy and motor rotor. Customer is going to get new appliance
We serviced a
Samsung Oven
Near Webster, New York 14580
Cristian
Job Details: 02/13/2024
I replaces fan motor that customer supply unit is working normal now .
We serviced a
Frigidaire freezer
Near Fairport, New York 14450
Derek
Job Details: 02/13/2024
The freezer has a tiny bit of frost on the evap coils. I checked the heater it?s good it?s not stuck on. The compressor is running and the evap fan is running as well. It looks to be low in refrigerant and is going to new to be replaced.
We serviced a
bOsch Dishwasher
Near Pittsford, New York 14534
Tina
Job Details: 02/13/2024
Dishwasher drain pump was constantly running and the UI was not working, I pulled dishwasher out a little and there was water in the bottom of it. I got all the water out and dried 5e lost switch off and then the dishwasher turned on. I ran it for about 30 min and was not able to find a leak anywhere. Let customer know it could have just over suds causing water in the bottom, dishwasher is working without issues
We serviced a
samsung dryer
Near Pittsford, New York 14534
Derek
Job Details: 02/13/2024
He belt tensioner pulley Bering seized up and caused the belt to jump. I replaced the damaged belt, and the tensioner pulley. Ran and tested it?s working good.
We serviced a
Maytag Washer
Near Penfield, New York 14526
Tina
Job Details: 02/12/2024
Washer has an intermittent leak. Can?t pinpoint a certain load it does it on. I saw water dripping when I was looking at it from the bottom, but when I pulled it out to check the back of it and run it again there wasn?t a leak anymore. it was wet up by the water valves and where the hoses are But not leaking at current time. Customer is just going to use it for now and then get a new one.
We serviced a
Samsung Washer
Near Fairport, New York 14450
Tina
Job Details: 02/12/2024
Washer was making a load sound when in the spin cycle. I pulled out from wall and the back foot was not level so that was fixed and shocks were checked. Once back in place I did a rinse and spin and washer is no longer making sounds.
We serviced a
WHIRLPOOL WASHER
Near Hilton, New York 14468
Jose D
Job Details: 02/12/2024
Washer door is locked on site. Manually unlocked the door. The filter was clear of debris, but it's damaged. I removed a quarter from the drain pump, but still seems to work and drain water. Got a f03- Eo1 error code. (Water pressure sensor). Cleaned and inspected the water pressure tubing with the vacume. No longer getting the error code. The drain pump is not working all the time, would not drain when running a quick wash cycle, just was humming, and trying to drain. The drain pump is faulty and will need to be replaced. Replaced the drain pump assembly, ran and tested, everything is working properly.
We serviced a
Maytag Washer
Near Webster, New York 14580
Chris
Job Details: 02/12/2024
Recommend ACU, new dispenser assy and shocks per service bulletins Parts only are approx 490 plus tax and shipping Also mildew is starting to build up around spin basket and outter tub - would be a substantial labor charge to separate and clean and exceeds value of unit no repair recommend
We serviced a
Ge Cooktop
Near Pittsford, New York 14534
Tina
Job Details: 02/12/2024
Customer is able to light using a lighter but there is no spark on any burner to self light. A spark module is needed along with the transform which goes when the spark module does. Customer is going to talk to wife and get back to use. Quote was emailed but didn?t include transformer because site was down but based off another sit a $750 rough estimate was given
We serviced a
ge refrigerator
Near Rochester, New York 14612
Jose R
Job Details: 02/12/2024
Customer complaint was that the door was not closing properly and that there was a lot of condensation build up and also felt as if the u it was running longer than usual when diagnosing unit viewed error codes unit was showing fz fan feedback which fan was spinning fine also saying the heater timed out which heater was working fine . Went ahead and did a software update and if issue keeps on happening would recommend main control board and temperature sensor
We serviced a
GE dryer
Near Fairport, New York 14450
Derek
Job Details: 02/12/2024
The upstairs dryer and the downstairs dryer both had blown thermal fuses. That is why they weren?t starting. I replaced and tested them they?re running good. I did the 4 dryer vent cleanings downstairs. I cannot do the 2nd floor ones, and I let Ryan know.
We serviced a
GE Fridge
Near Penfield, New York 14526
Tina
Job Details: 02/12/2024
Tested ice maker and it?s dispensing without issues, hooked up smart hq and it passed and has no error codes. Was not able to remake issues
We serviced a
maytag dryer
Near Webster, New York 14580
Chris
Job Details: 02/12/2024
Replaced blower and motor assembly and unit tests ok
We serviced a
whirlpool dryer
Near Penfield, New York 14526
Tina
Job Details: 02/12/2024
Did a dryer vent cleaning
We serviced a
WHIRLPOOL WASHER
Near Penfield, New York 14526
Chris
Job Details: 02/12/2024
No power to drain pump, reseated connections at main board and started working If problem returns needs new main and harness estimat approx 380 plus tax and shipping would be due
We serviced a
LG refrigerator
Near Fairport, New York 14450
Jose R
Job Details: 02/12/2024
Customer complaint was that the unit was not getting weak cooling coming from the freezer when diagnosing unit viewed that customer only had a partial frost pattern indicating they have a seal system issue customer will have to deal with manufacturer to get issue resolved but confirmed that compressor turning on and all fans are spinning it?s just not a providing the proper amount of refrigerant complete
We serviced a
ge Washer
Near Rochester, New York 14626
JK
Job Details: 02/12/2024
Ran washer through smartHQ only error code was out of balance over 120 days ago, needed software update to correct spin and soak times and along with parameter changes, ran and tested all after all is running good and withing specs of manufacturer.
We serviced a
Ge Washer
Near Webster, New York 14580
Chris
Job Details: 02/12/2024
Appears item got wedged between bellow and spin basket during spin. Some signs basket may be warped as it does not spin true but tub and basket appear NLA
We serviced a
Kitchenaid Refrigerator
Near Victor, New York 14564
Derek
Job Details: 02/09/2024
He rod for the ice maker had popped out of the hole so it wasn?t allowing the ice maker to shut off.
We serviced a
Whirlpool Washer
Near Fairport, New York 14450
Tina
Job Details: 02/09/2024
Timer is broken on washer. Customer is going to be getting a new appliance.
We serviced a
Hotpoint Refrigerator
Near Irondequoit, New York 14609
Cristian
Job Details: 02/09/2024
Will recommend compressor fan Motor
We serviced a
GE refrigerator
Near Pittsford, New York 14534
Derek
Job Details: 02/09/2024
There was a chunk of ice wedged into the arm of the ice maker. It was detecting that the bucket was full of ice so it wasn?t making more. I cleared out the arm so it can move freely. I reset the ice maker it harvested the cubes it had inside it, and filled the tray with water. The ice maker is functioning properly and working. It.s going to need 24-48 hrs to produce a significant amount of cubes.
We serviced a
Ge Washer
Near Henrietta, New York 14467
Jose R
Job Details: 02/09/2024
Customer unit is not locking the door not allowing the unit to go in to a agitation and spin mode customer would need lid lock to get there issue resolved
We serviced a
MAYTAG WASHER
Near Rochester, New York 14626
Jose R
Job Details: 02/09/2024
Customer has a bad hub which is not letting the unit to spin properly when trying to replace the hub could not get the pulsator out to do the repair customer stated she is going to get a new unit complete
We serviced a
Whirlpool Washer
Near Pittsford, New York 14534
Tina
Job Details: 02/09/2024
Washer was locked and was not draining, I manually unlocked it then drained all the water out and took the filter off and found a chain necklace stuck in the pump. That was removed and when the washer was put back together I ran a quick wash and it drained without issues. Dryer I replaced about 2? of venting
We serviced a
GE Double oven
Near Pittsford, New York 14534
Jose R
Job Details: 02/09/2024
Customer complaint was that the oven portion was not working when diagnosing the double oven viewed that the bottom igniter was bad and was not producing any amps went ahead and replaced igniter now unit is operating with in specs
We serviced a
GE Refrigerator
Near Penfield, New York 14526
Chris
Job Details: 02/09/2024
Unit appears it was in sabbath mode . Advised customer on owners manual on how to deactivate/ activate If for what ever reason unit keeps putting itself in sabbath mode would need electronics but just parts are approx 540 plus tax and shipping
We serviced a
LG refrigerator
Near Rochester, New York 14606
Jose R
Job Details: 02/09/2024
Customer complaint was that the frez door would not close when diagnosing unit confirmed that the rails were in bad shape and needed to replace both sides after doing the repair unit is now operating with in specs closing and opening properly complete
We serviced a
LG dryer
Near Rochester, New York 14606
Jose D
Job Details: 02/09/2024
Unit will not going into a cycle on site, loud clicking coming from the main board. Theres power going into the board, but no power coming out. The main board relay is faulty, and will need to be replaced.
We serviced a
Frigidaire oven
Near Ontario, New York 14519
Chris
Job Details: 02/09/2024
Replaced bake igniter and unit test ok Customer has new leaf warranty and is going to get reimbursed from them
We serviced a
Maytag Dryer
Near Fairport, New York 14450
Derek
Job Details: 02/09/2024
The one dryer had a blown thermal fuse and they had one so I replaced it. The other two dryers won?t start and just flash I started to trouble shoot them but ran out of time. The vibrating dryer had a sock and a dryer sheet in the blower fan that was causing it to shake so bad. The washer had a water temp error. It seems like the warm cold and hot water are working fine. I ran a test cycle and had no issues. I was told they had a ton of plumbing work done last week and there was issues with air in the lines. So this could?ve def affected this unit since it?s the farthest away from the main line. I need to go back and do vent cleaning and check out the other dryer for no start. 2 dryers left to look at and the 4 vent cleanings on the first floor.
We serviced a
samsung dryert
Near Pittsford, New York 14534
Tina
Job Details: 02/09/2024
Dryer was making lots of noise when spinning, took apart and 2 of the rollers were coming apart so a maintenance kit was installed and dryer is running quiet and without issues
We serviced a
Whirlpool Washer
Near Rochester, New York 14612
Jose D
Job Details: 02/09/2024
The washer will not agitate or spin, only makes a buzzing noise. The motor only spins when I remove the belt, but is still very weak. The compacitor is faulty and will need to be replaced. I replaced the compacitor, ran and tested, the washer now agitates and spins now.
We serviced a
SPEED QUEEN DRYER
Near Rochester, New York 14624
Chris
Job Details: 02/09/2024
Replaced timer and knob on dryer serial number 2210008985 and unit tests ok
We serviced a
whirlpool Refrigerator
Near Irondequoit, New York 14609
Cristian
Job Details: 02/09/2024
Removed freezer evep cover didn?t see nothing usual did get the smell but that?s a common smell on this older style it?s manufacture 2008. It?s not a refrigerant issue .
We serviced a
Samsung Oven
Near Pittsford, New York 14534
Tina
Job Details: 02/09/2024
Oven was not reaching temp. I checked amps and it was only pulling 2.8. I installed a new one and it?s now pulling 3.6 and getting to temp without issues
We serviced a
whirlpool garbage disposal
Near Rochester, New York 14612
JK
Job Details: 02/09/2024
Disposal grinding plate rusted out and will need to be replaced.
We serviced a
samsung microwave
Near Rochester, New York 14612
Jose R
Job Details: 02/09/2024
Customer microwave was spitting we error code indicating miscommunication which he will be exploring his options on a new one also top right burner was not being responsive was trying to order a new cap but could not find model or serial anywhere on the unit which is not slowing me to order any parts
We serviced a
ge washer
Near Rochester, New York 14606
Jose D
Job Details: 02/09/2024
The washer has two broken shock absorbers on the right side that need to be replaced.
We serviced a
whilrpool washer
Near Webster, New York 14580
Chris
Job Details: 02/08/2024
Needs rotor and bearing kit No repair at this time estimate approx 472 plus tax would be due
We serviced a
electrolux refrigerator
Near Pittsford, New York 14534
Tina
Job Details: 02/08/2024
Ice maker is broken and fell apart a new one is being orders. Fridge is basement is a 25 year old Danby and parts for it are NLA 2/8 installed new ice maker
We serviced a
KENMORE Stove
Near Webster, New York 14580
Chris
Job Details: 02/08/2024
Replaced both oven door hinges and tests ok
We serviced a
Ge range
Near Webster, New York 14580
Chris
Job Details: 02/08/2024
Replaced large oven broil element assy and unit tests ok
We serviced a
kenmore Dryer
Near Victor, New York 14564
Derek
Job Details: 02/08/2024
Looks like mice were in the dryer at one point. There was a flash fire in the dryer and a bunch of burnt lint. They need a new dryer.
We serviced a
lg washer
Near Fairport, New York 14450
Cristian
Job Details: 02/08/2024
Replace drain pump tested unit draining normal now .
We serviced a
Samsung Washer
Near Rochester, New York 14626
Jose D
Job Details: 02/08/2024
The control board is faulty, you can't visibly read the display. The washer won't go into a spin mode, there's a good chance that the relay in the board is bad since everything else checks out. The control board needs to be replaced. Customer will call back if he wants to go through with the repair.
We serviced a
Frigidaire Oven
Near Fairport, New York 14450
Tina
Job Details: 02/08/2024
Bake element is getting 240. It has no continuity so a new one is needed. Installed new element oven is heating without issues
We serviced a
kenmore washer
Near Victor, New York 14564
Derek
Job Details: 02/08/2024
Replaced the drain pump.
We serviced a
GE Cooktop
Near Fairport, New York 14450
Chris
Job Details: 02/08/2024
2/8 uninstalled cooktop and installed new main control board. Tested and cooktop is no longer clicking and it?s working without issues
We serviced a
whirlpool oven
Near Webster, New York 14580
Jose D
Job Details: 02/08/2024
Not able to see the F1E3 error code on site. Customer stated it's an intermittent issue. Checked all wiring connections related to the error code. This error code is more related to a control board issue..also seen some charing on the far right burning infinite switch, which will need to be replaced. I replaced the switch, it just now needs and updated knob.
We serviced a
Whirlpool Dryer
Near Rochester, New York 14626
Jose D
Job Details: 02/08/2024
The dryer would not go into a cycle on site. The door switch was damaged. I replaced the door switch. The dryer was making a lot of noise, the supporter wheels were damaged. Repaired with the maintenance kit. The dryer now turns on and runs properly. The dryer vent is clear of lint with a good air flow.
We serviced a
Samsung Oven
Near Fairport, New York 14450
Tina
Job Details: 02/08/2024
Oven wasn?t keeping temp, when set at 350? it was sitting at around 325?. The element tested good and it?s receiving 230VAC from the board The oven was calibrated and appears to be holding temp. Let customer know that if it starts happening again a new board is needed and that within 90 days trip charge and labor are already paid for they will only have to pay for board. Part number will be in notes.
We serviced a
Bosch Dishwasher
Near Farmington, New York 14425
Derek
Job Details: 02/08/2024
Needs a new power button. Replaced the button and tested he dishwasher started and ran fine.
We serviced a
Frigidaire Dryer
Near Fairport, New York 14450
Tina
Job Details: 02/08/2024
Venting was flex venting and not able to be cleaned so the entire thing was replaced
We serviced a
Kenmore Washer
Near Fairport, New York 14450
Cristian
Job Details: 02/08/2024
Huge hole in the tub causing leak will recommend new tub or a paste of flex possible fix for a little did explain to customer if she wants to take chance and try flex paste this is not a guarantee fix she agrees.
We serviced a
Samsung oven
Near Webster, New York 14580
Chris
Job Details: 02/08/2024
Bake igniter very weak and not holding valve open- needs at least igniter replaced before I can accurately check temp and may require additional parts and labor costs Estimate approx 152.00 plus tax due to replace igniter only No repair at this time
We serviced a
ge dryer
Near Rochester, New York 14624
Jose D
Job Details: 02/07/2024
Unit has heat on site. Ran the dryer for 15 minutes to see if the gas valves solenoids are faulty, but the dryer maintained its heat throughout the cycle. All fuses passed the continuity test. The dryer vent is clean, and not the issue. Ran another 20 minute time dry cycle with steady heat. Also noticed that the control board doesn't always respond properly. Advised to try running a longer time cycle, 1hr+. Advised to call back if the issue happens again.
We serviced a
KItchenaid Oven
Near Fairport, New York 14450
Chris
Job Details: 02/07/2024
Has an f2e1 code in memory Also in test mode upper cooling fan is slow and dbl makes humming noise Keypad and ACU are NLA may not be able to repair if coooling fan does not solve issue