Issue: Not cooling Day/Date/Time: 09/10/26 8-12 Who to call for dispatch: Sanjay

Issue: Not starting the cycle Day/Date/Time: 09/10/26 8-12 Who to call for dispatch: Matthew

Ice cubes melting. ice fan install

Issue: not spinning Day/Date/Time:9/10/2026 afternoon Who to call for dispatch: Guy 585-943-3312

**Issue: not draining Day/Date/Time: 9/10 afternoon Who to call for dispatch: husband cell

*REQUESTING DEREK*Samsung dryer makes a a squeaking sound

Issue: E25 Error Code Day/Date/Time: 09/10/26 8-12 Who to call for dispatch: Lisa

Issue: Not getting any water Day/Date/Time: 09/10/26 8-12 Who to call for dispatch: Marc

**Issue: not heating to temp Day/Date/Time:9/10/2026 afternoon Who to call for dispatch: Tracey cell

Issue: not heating Day/Date/Time: 9/10 afternoon Who to call for dispatch: wayne cell

Appliance Services Please select your service: Repair What needs to be repaired?: Refrigerator/ Freezer Repair What is the brand?: Amana Additional Details: The refrigerator picks and chooses when to stay cold

Issue: ice maker not working Day/Date/Time:9/10/2026 morning Who to call for dispatch: Georgio

Issue: wants a maintenance check up Dryer (LG, Electric)- DVC cleaning and maintenance check Day/Date/Time: 09/10 morning Who to call for dispatch: Jaqueline

Issue: Not getting any water Day/Date/Time: 09/10/26 After 2pm Who to call for dispatch: Darrell

inner assembly case

Will be installing new cooktop glass

Issue: not heating has to leave by 4:30 Day/Date/Time:9/10/2026 afternoon Who to call for dispatch: Sandro cell

Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Microwave Repair What is the brand?: GE Additional Details: Microwave showing message that circuit board may need service GE Advantium 120 microwave PHONE NUMBER: (585) 352-3431 EMAIL: tlewis4@rochester.rr.com

Issue: fridge is freezing items leave message if she doesnt answer Day/Date/Time:9/10/2026 morning Who to call for dispatch: Nadine cell

Issue: not cooling Day/Date/Time:9/10/2026 morning first call Who to call for dispatch: Tammy cell

Customer has an approximately 25-year-old GE side-by-side refrigerator that is running but has a freezer that is not freezing and a refrigerator section that is too warm.

Latch install

LG Is this a stacked unit?: No Additional Details: Won’t drain water from unit. Drain filter without any debris, drain hose not kinked. Suspect this is a drain pump issue

Issue: Leakage Check Error Code is popping up Day/Date/Time: 09/10/26 8-12 Who to call for dispatch: David or Cathy

Issue: leaking water from the bottom Day/Date/Time: 09/10 morning Who to call for dispatch: Janice

Model number FGET 3065 PFG serial number AF 43802541Issue: takes along time to heat has two ovens and can only use one at a timewould like Christian Day/Date/Time:9/10/2026 morning Who to call for dispatch: Jerry cell

Inverter kit install

SOLD WORK...Install drain pump, ordered 9/8, eta 9/9. Stacked.

sold work marcone eta wednesday 9/9

Booked via Scheduling Pro: Customer Name: Rachel Hutchison Time slot requested: Thu, Sep 10, 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Refrigerator/ Freezer Repair What is the brand?: LG Additional Details: The freezer is icing over everything

Issue: not draining properly e21 errorcode Day/Date/Time: 9/10 morning Who to call for dispatch: morgan cell call morgan with estimate

Details: stove/oven install Brand: bosch Day/Date/Time: 9/8 morning Who to call for dispatch: steven cell

sold work marcone eta tuesday 9/8infinite switch install

sold work marcone eta tuesday 9/9fan motor install

Issue: no heat tina recall Day/Date/Time: 9/9 morning Who to call for dispatch: nelia cell

Summary: Samsung stove approximately 3 years old with an inner burner issue. Model number unavailable. Customer accepted Wednesday, September 9, 2026 from 8:00 AM to 12:30 PM.

Issue: stove won't turn off properly Day/Date/Time: 9/9 morning Who to call for dispatch: adrian cell

Issue: has not used since flood and wants someone to check on them Dryer (LG, electric)- has not used since flood and wants someone to check on them Day/Date/Time: 09/09 morning Who to call for dispatch: Jenifer

Issue: one of the burners isn't fully lighting Day/Date/Time: 9/9 12-5 Who to call for dispatch: ferryal cell

Issue: not filling properly and not spinning Day/Date/Time: 9/9 afternoon Who to call for dispatch: brian cell

Issue: Beeps after 5 minutes of being on and then clock goes off and you have to reset it Day/Date/Time: 09/09/26 12-5 Who to call for dispatch: Todd

Issue: fridge is not keeping temp Day/Date/Time:9/9/2026 afternoon Who to call for dispatch: Eric

Issue: not cooling freezer is working Day/Date/Time:9/9/2026 morning Who to call for dispatch: Alan cell

Issue: no water going into the machine Day/Date/Time:9/9/2026 morning Who to call for dispatch: Pam cell

Booked via Scheduling Pro: Customer Name: Doug Fuess Time slot requested: Wed, Sep 9 at 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Refrigerator/ Freezer Repair What is the brand?: KitchenAid Additional Details: Repair or replace cold water feed to refrigerator. Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: No Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch: ***POTENTIAL SITE TAKEOVER*** This bookings was created on a location that already exists in your system by a customer whose phone number we did not recognize. We have booked the appointment on the existing customer for this location. The new customer’s information is as follows: NAME: Doug Fuess PHONE NUMBER: (585) 500-0315 EMAIL: dougfuess@gmail.com Please review the booking. If it is an existing customer using a new phone number, please update the record. If the customer is a new owner of an existing location, create a new customer record and map the booking to that record.

*Business is called Sage and Stone Hair Lounge Suit B*had flood and appliances are not working after floorIssue: not fully draining on the spin cycle and leaking water from the bottom.Dryer (whirlpool, electric)- dryer is running but is not heating. MOD #: CEM2795JQ Day/Date/Time: 09/09 afternoon Who to call for dispatch: Stephanie

Issue: not draining or spinning Day/Date/Time:9/10/2026 afternoon Who to call for dispatch: Mike

Issue: not heating Day/Date/Time:9/9/2026 afternoon Who to call for dispatch: Henry

Issue: Samsung side-by-side refrigerator approximately 7 years old; freezer works but refrigerator compartment stopped cooling this morning.Date: 09/09 morningWho to call: Michael

Issue: heating but the drum is not movingMike V Recall Day/Date/Time: 09/09 morning Who to call for dispatch: Ahamed

Booked via Scheduling Pro: Time slot requested: Wed, Sep 9 at 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Dishwasher Repair What is the brand?: Samsung Additional Details: “Normal” setting button blinking, cycle not running

Issue: Grinding sound when spinning Day/Date/Time: Who to call for dispatch: (585) 705-8817

Lead: Booked via Scheduling Pro: Customer Name: Amy Rist Time slot requested: Thu, Sep 3 at 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Dishwasher Repair What is the brand?: GE Additional Details: The dishwasher door won’t latch.AFTER 3PM

Booked via Scheduling Pro: Time slot requested: Wed, Sep 9, 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Dryer Repair What is the brand?: LG Additional Details: LE dryer displays code TE1

Issue: Lights are out Day/Date/Time: Who to call for dispatch: (585) 315-3608

SOLD WORK. Install harness

Time slot requested: Wed, Sep 9, 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Washer Repair What is the brand?: Samsung Is this a stacked unit?: No Additional Details: Washer model Samsung WF51CG8000AW. 2 years old. During the spin cycle it's making a loud whine sound like an airplane engine spinning up. It just started the other day.

Damper Assembly installing

Summary: Kenmore dryer that is not heating or drying clothes properly. 9/9 after 2:30 at the earliestsanford cell

Issue: Making a loud noise during the wash cycle Day/Date/Time: 09/09/26 12-5 Who to call for dispatch: Neal

Summary: LG dishwasher has an extremely loud motor whirring noise and now displays a motor trouble error.

Possible recall: not heating again. sold work marcone eta friday 8/21

sold work marcone eta tuesday 9/8

Issue: stuck on cooling,Washer(Front load, Samsung)- need it to be hooked up. said its not taking enough water in Day/Date/Time: 09/09 morning Who to call for dispatch: Kiki

Issue: oven heater is not working. Electronics are on, broiler works, and no breakers tripped, but oven won't heat Day/Date/Time: 09/09 afternoon Who to call for dispatch: Aimee

Issue: showing LS code Day/Date/Time: 09/09 afternoon Who to call for dispatch: Chris

Issue: dishwasher died Day/Date/Time: 09/09 morning Who to call for dispatch: Susan

Issue: fridge is not cooling Day/Date/Time: 09/09 morning Who to call for dispatch: Shant'e

Issue: is squeaky. thinks it needs new belt Day/Date/Time: 09/09 morning Who to call for dispatch: Rebecca

Issue: leaking water from door Day/Date/Time:9/9/2026 afternoon Who to call for dispatch: Robert (585) 733-2614

Issue: not always getting to temp Day/Date/Time:9/9/2026 afternoon Who to call for dispatch: Bob cell

Booked via Scheduling Pro: Customer Name: Francesca Padilla Time slot requested: Wed, Sep 9 at 12:30-5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Washer Repair What is the brand?: GE Is this a stacked unit?: No Additional Details: When I try to start a wash, the door makes a locking and unlocking sound several times and the wash doesn’t start. It seems like either a piece in the door chipped off or it’s a sensor issue. I have tried restarting and unplugging/replugging the machine. Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: Yes Job Type Summary: Issue: Day/Date/Time:9/9/2026 afternoon Who to call for dispatch:

Issue: goes to lid lock and then sensing mode but does not go any further than thatDryer (Frigidaire, Electric)- Nothing is wrong just wants to have someone check it out. Day/Date/Time: 09/09 morning Who to call for dispatch: Jerry

Issue: door seal is broken Day/Date/Time: 9/8 morning Who to call for dispatch: Harold cell

Possible recall: Issue: Did not have the correct screws to finish jose r recall Day/Date/Time: 9/8 afternoon Who to call for dispatch: joe cell

Issue: thinks they need control replaced Day/Date/Time: 9/9 afternoon Who to call for dispatch: john cell monica 585-709-3716

Issue: vibrating in rinse and spin. Getting a UB code and goes for a little bit and go real slow and stop and start again Day/Date/Time: 09/09 afternoon Who to call for dispatch: Arthur

Issue: Not heating Day/Date/Time: 09/09/26 12-5 Who to call for dispatch: Scan

Issue: freezer is leaking water Day/Date/Time:9/9/2026 morning Who to call for dispatch: Mari cell

Issue: lid will not open - lock will not Day/Date/Time: 9/9 morning Who to call for dispatch: barb cell

Issue: not startingneeds to leave house by 12 for dr appointment Day/Date/Time: 9/9 morning Who to call for dispatch: brenda cell

Issue: Not cooling properly Day/Date/Time: 09/09/26 12-5 Who to call for dispatch: Mandy

Issue: water is leaking from the back Day/Date/Time: 09/09 afternoon after 2 Who to call for dispatch: Jenna's cell

Booked via Scheduling Pro: Time slot requested: Wed, Sep 9 at 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Stove / Cooktop / Oven Repair What is the brand?: KitchenAid Additional Details: Kitchenaid oven not reaching temp

Summary: Customer Barbara Brang requested service for a Bosch dishwasher displaying an E15 error. Appointment accepted for Wednesday, September 9, 2026, from 8:00 AM to 12:30 PM. Phone: 7164798649.

Issue: seems like there is no power at all to the dw Day/Date/Time: 9/9 morning Who to call for dispatch: jackie cell

Issue: ice maker is not working Day/Date/Time: 09/09 morning Who to call for dispatch: Jim

Issue: Not turning on and is saying "Water tap" Day/Date/Time: 09/09/26 12-5 Who to call for dispatch: Ann

Possible recall: wires were left exposed Issue: making squealing noise Day/Date/Time:9/9/2026 afternoon Who to call for dispatch: Bud cell

Whirlpool refrigerator ice maker that will not shut off and continues making ice. Refrigerator is approximately 15 years old

Issue: ice maker not working and cant get the unit open Day/Date/Time: Who to call for dispatch:

Issue: no power Day/Date/Time: 9/9 afternoon Who to call for dispatch: jason cell

Issue: Not cooling Day/Date/Time: 09/09/26 8-12 Who to call for dispatch: Anna

Sold Work. Inlet Valve Slow water fill valve is noisy

Issue: Not going through any of the cycles Day/Date/Time: 09/09/26 8-12 Who to call for dispatch: Susan

Issue: error code 15 pump continuing to run Day/Date/Time:9/9/2026 afternoon Who to call for dispatch: susan cell

Ice maker install

Appliance Services Please select your service: Repair What needs to be repaired?: Stove / Cooktop / Oven Repair What is the brand?: LG Additional Details: oven is having difficulty igniting; takes up to 6 attempts

Issue: burner not working Day/Date/Time: 9/9 morning Who to call for dispatch: robin cell

Summary: Craig Alexander, phone 5853563628. New service appointment for a General Electric refrigerator with water and ice dispenser issues. Refrigerator age is estimated at 8 to 10 years. Customer selected the Wednesday morning appointment window from 8:00 AM to 12:30 PM on September 9th. Standard diagnostic fee is $124.99 plus tax, due at completion; payment accepted by cash, credit, debit, or check.Service Location: 219 Gallant Fox Ln, Webster, NY, 14580Job scheduled for Wednesday, September 09, 2026 from 08:00 AM to 12:30 PM (US/Eastern).Further Details: https://app.sameday.ai/conversations?id=6a9edc8ee23e4413c5ef306b