We serviced a
Samsung oven
Near Fairport, New York 14450
Cristian
Job Details: 08/13/2025
Didn?t see the issue with the wall over but if customer still have same issue will recommend Upper control board # Temp sensor Also did a long dryer vent cleaning
We serviced a
Samsung Dryer
Near Rochester, New York 14624
Dave
Job Details: 08/13/2025
Replaced heating element and unlocked refrigerator dispenser
We serviced a
frigidaire oven
Near Buffalo, New York 14221
Tina
Job Details: 08/13/2025
oven would not get hot, i tested igniter and it only had 2.4 AMPS so a new igniter was installed and that one has 3.3 AMPS and preheated without issues. vent cleaning was done
We serviced a
Samsung Refrigerator
Near Rochester, New York 14618
Ray
Job Details: 08/13/2025
No cooling in all rooms. No fault codes present. Compressor was running, but no refrigerant was circulating through system. Would need sealed system service, repair not continuing.
We serviced a
Kitchenaid dishwasher
Near Rochester, New York 14624
Dave
Job Details: 08/13/2025
Replaced drain hose extension. Leak tested and cleared error codes
We serviced a
whirlpool refrigerator
Near Webster, New York 14580
Chris
Job Details: 08/13/2025
Replaced right ff door and ice maker - all appears ok Part number for decal / logo is W11178521 Cost is 37.06 plus tax and shipping if customer would like to order
We serviced a
samsung washer
Near Buffalo, New York 14221
Tina
Job Details: 08/13/2025
customer had already zip tied wire out of the way. it?s the wire harness for the door lock. it?s now out of way and no issues
We serviced a
LG refrigerator
Near Webster, New York 14580
Chris
Job Details: 08/13/2025
Unit appears to have sealed system issues- customer will have to contact factory service
We serviced a
GE refrigerator
Near Rochester, New York 14609
Jose D
Job Details: 08/13/2025
The door won't properly close on site. I tried leveling and adjusting the gasket, but the door still won't stay close. The freezer need a new gasket.
We serviced a
Maytag dryer
Near Walworth, New York 14568
Chris
Job Details: 08/13/2025
Needs new main PCB elec board estimate is approx 320.00 plus tax and shipping due on return if ordered. No repair at this time
We serviced a
Maytag washer
Near Perinton, New York 14450
Jose R
Job Details: 08/13/2025
Cx stated that they had a burning rubber smell and when diagnosing u it seen the belt was loose would need to replace belt
We serviced a
KITCHEN AID DW
Near Pittsford, New York 14534
Derek
Job Details: 08/13/2025
I replaced the drain pump. There?s no frost customer had they?re own new pump so I used that one.
We serviced a
maytag dishwasher
Near Lancaster, New York 14086
Tina
Job Details: 08/13/2025
customer needs the control panel assy but with age of appliance and cost of repair they are thinking of getting a new one. i put part number in notes and they will call by 1:30 if they decide to fix so we can get them on the schedule for Friday 8/15
We serviced a
Samsung washer/dryer
Near Canandaigua, New York 14424
Derek
Job Details: 08/13/2025
Washer needs suspension rods and the dryer needs the vent cleaning finished. I replaced the suspension rods on the washer and ran a load of 5. Towels no problem. I cleaned the very dirty dryer vent and the dryer seems to be working a lot better now.
We serviced a
GE dryer
Near Victor, New York 14564
Derek
Job Details: 08/13/2025
I replaced the broken belt on the dryer. I cleaned the air duct to the blower fan it has a bunch of lint.
We serviced a
N/A Garbage Disposal
Near Ontario, New York 14519
Chris
Job Details: 08/13/2025
Cleared jam and appears ok To replace disposal with similar unit would be approx 275.00 plus tax due on return if needed
We serviced a
Ge dishwasher
Near Rochester, New York 14620
Jose R
Job Details: 08/13/2025
Replaced pressure sensor now unit is operating with in specs complete
We serviced a
samsung oven
Near Buffalo, New York 14215
Tina
Job Details: 08/13/2025
Oven was not going past150? I checked igniter and it only had 2.4 AMPS, a new igniter was installed and it?s has 3.6AMPS and heated oven without issues.
We serviced a
GE refrigerator
Near Rochester, New York 14607
Jose R
Job Details: 08/13/2025
Cx could not get gasket to go on properly went ahead and steamed out gasket to make it go on correctly now u it is operating with in specs complete
We serviced a
GE fridge
Near Pittsford, New York 14534
JK
Job Details: 08/13/2025
Heaters are both out along with defrost timer there is no model serial tag unable to verify model to get parts due to age of unit.
We serviced a
SAMSUNG DW AND OVEN
Near Buffalo, New York 14228
Sam
Job Details: 08/13/2025
Customer states oven not heating, dishwasher not cleaning. Found oven igniter weak, only pulling 2.7amps. Replaced igniter, tested working pulling 3.3amps. Dishwasher is throwing PC code in diagnostic mode, will need circulation pump. Repair is not economical for unit given age and price.
We serviced a
Samsung dishwasher
Near Rochester, New York 14624
Dennis
Job Details: 08/13/2025
Gas line for stove was hooked up yesterday. Installed new motor. That corrected the issue with the wash arms not spinning. Renter will be fixing the dryer vent. Needs material to complete that.
We serviced a
Whrilpool dryer
Near Rochester, New York 14609
Jose D
Job Details: 08/13/2025
The back left supporter wheel is seized up and broken off the bearing. I repaired the issue with the whirlpool maintenance kit. Ran and tested, the dryer is no longer making the noise, and is working properly.
We serviced a
Bosch dishwasher
Near Pittsford, New York 14534
JK
Job Details: 08/13/2025
Ran dishwasher for almost full cycle not a drop of water indicating a leak.
We serviced a
Frigidaire Refrigerator
Near Irondequoit, New York 14622
Cristian
Job Details: 08/13/2025
Cleaned out drain and ordered door seal to be completed next week. Payment collected in full
We serviced a
samsung oven
Near Honeoye Falls, New York 14472
Ray
Job Details: 08/13/2025
Unit not baking. Igniter was burned out. Replaced igniter and verified flame in oven cavity.
We serviced a
- dryer
Near Buffalo, New York 14208
Tina
Job Details: 08/13/2025
Called customer got voice mail left message stop by home go no answer at the door waited 15 min returned to call found belt broken and bad start switch the switch will be ordered 8/13 Installed start switch and belt and dryer is running without issues
We serviced a
Bosch Dishwasher
Near Spencerport, New York 14559
Dennis
Job Details: 08/13/2025
Customers dishwasher filter was clogged again. They clean it monthly. Machine is running and draining but pump seems to strain. Customer didn?t want the machine fixed right away. They will let us know if they will at a later date.
We serviced a
Whirlpool Refrigerator
Near Webster, New York 14580
Chris
Job Details: 08/13/2025
Needs ff section fan and harness repair, deli ui and drip pan is flexed - Estimate is approx 605.00 plus tax and shipping due on return
We serviced a
Frigidaire Refrigerator
Near Rochester, New York 14625
Chris
Job Details: 08/13/2025
Replaced defrost components and failed evaporator fan motor- verified operation and checks ok. May take up to 24 hours to resume proper cooling
We serviced a
Samsung dryer
Near Fairport, New York 14450
Jose R
Job Details: 08/13/2025
Cx idler was broke went ahead and replaced Samsung maintenance kit now unit is operating with in specs complete
We serviced a
Samsung Washer
Near East Rochester, New York 14445
Ray
Job Details: 08/13/2025
Washer throws PC error shortly after starting spin cycle. Gear wheel is not sliding into place properly due to oil residue. Will need gear case to fix. Dishwasher drain hose detached. Secured hose with clamp and tested. Verified no leakage during drain cycle.
We serviced a
Amana Dryer
Near Irondequoit, New York 14622
Jose R
Job Details: 08/13/2025
Did a dryer and vent cleaning on the u it also replaced maintenance kit Now unit is operating with in specs complete
We serviced a
Kitchenaid Dishwasher
Near Pittsford, New York 14534
Cristian
Job Details: 08/13/2025
Found signs of rust along rails and on body of unit. Recommended replacement
We serviced a
GE Washer
Near Irondequoit, New York 14609
Dennis
Job Details: 08/13/2025
New belt and suspension rods installed. Machine is working properly.
We serviced a
Whirlpool Dryer
Near Webster, New York 14580
Cristian
Job Details: 08/13/2025
Replaced board and unit still wouldn't spin, likely issue with motor. Customer declined any further repair. Removed board and returned unit to original state. Trip was collected on prior visit
We serviced a
Frigidaire Dishwasher
Near Webster, New York 14580
Chris
Job Details: 08/13/2025
Needs drain pump as it?s failed - also wash pump is leaking and dispenser is leaking rinse aid No repair at this time
We serviced a
Whirlpool dishwasher
Near Fairport, New York 14450
Ray
Job Details: 08/13/2025
Replaced dish rack adjusters and verified door closed correctly.
We serviced a
LG refrigerator
Near Rochester, New York 14624
Dave
Job Details: 08/13/2025
Fresh food evaporator is not completely defrosting causing ef error. Quoted for cover and sensor. Customer is undecided
We serviced a
LG washer
Near Lake View, New York 14085
Tina
Job Details: 08/13/2025
washer will not drain and motor makes a very loud noise so a new drain pump is needed. due to age and condition of appliance customer decided just to get a new one and not fix this.
We serviced a
kenmore dryer
Near Pittsford, New York 14534
Cristian
Job Details: 08/13/2025
Tested unit and gas coils failed. Replaced coils and tested, operating properly
We serviced a
Frigidiare dryer
Near Rochester, New York 14609
Jose D
Job Details: 08/13/2025
The front left supporter wheel is faulty, and will need to be replaced. I replaced the supporter wheel but there is still a squeek at start up. The squeeking is coming from the motor. The motor will need to be replaced. Confirmd the fridge filter is correct.
We serviced a
Kenmore Washer
Near Rochester, New York 14624
Sam
Job Details: 08/12/2025
Customer states not spinning issues with rinse mode. Verified. Suspension rods seem to be weak, belt is frayed. Will need suspension rods and belt Replaced suspension rods and belt, calibrated. Tested ok
We serviced a
Maytag washer
Near Webster, New York 14580
Jose D
Job Details: 08/12/2025
The washer would not go into a cycle on site. The lid lock light keeps blinking. The new lid lock did not fix the issue, the washer will need a new main board.
We serviced a
whirlpool washer and dryer
Near Penfield, New York 14526
Chris
Job Details: 08/12/2025
Needs motor and blower - unit is shutting down on internal overload Estimate is approx 445.00 plus tax and shipping balance due on return if repaired. Steve will call if to be ordered
We serviced a
maytag dryer
Near Churchville, New York 14428
JK
Job Details: 08/12/2025
Replaced high limit and heating element. Found the thermal fuse was bypassed.
We serviced a
maytag dryer
Near Victor, New York 14564
Cristian
Job Details: 08/12/2025
Replaced high limit and heating element. Found the thermal fuse was bypassed.
We serviced a
Whirlpool oven
Near Webster, New York 14580
Chris
Job Details: 08/12/2025
Replace bake igniter tested unit working normal now
We serviced a
Ge Microwave
Near Rochester, New York 14610
Ray
Job Details: 08/12/2025
Replaced control panel and all buttons are now working
We serviced a
Frigidaire Refrigerator
Near Buffalo, New York 14215
Leonard
Job Details: 08/12/2025
Replaced evaporator fan. Reset unit, verified fan blades were spinning and door seals properly.
We serviced a
Whirlpool refrigerator
Near Farmington, New York 14425
Derek
Job Details: 08/12/2025
Check unit found drain line clogged and and bi metal not working on evaporator replaced bi metal and cleaned drain line and evaporator the customer has a small leak on his copper water line or water valve he state he will repair.
We serviced a
GE Washer
Near Fairport, New York 14450
JK
Job Details: 08/12/2025
I ran diagnostic and the ere was no loud screaming metal noise to be heard. It?s possible something was rubbing inside the metal drum not sure. I told him to call back if it happens again.
We serviced a
Whirlpool Dryer
Near Buffalo, New York 14226
Leonard
Job Details: 08/12/2025
Gas coils were not operating replaced coils tested unit now operating with in spec
We serviced a
Frigidaire refrigerator
Near Fairport, New York 14450
Jose R
Job Details: 08/12/2025
Found leak coming from freezer drain, but diverting into the body of unit and coming out at the cap tube. Unit not fixable. Collected trip fee
We serviced a
Frigidaire refrigerator
Near Rochester, New York 14609
Cristian
Job Details: 08/12/2025
Found leak coming from freezer drain, but diverting into the body of unit and coming out at the cap tube. Unit not fixable. Collected trip fee
We serviced a
Frigidaire Stove
Near Buffalo, New York 14225
Tina
Job Details: 08/12/2025
installed new burner and cooktop is now heating without issues
We serviced a
LG washer
Near Buffalo, New York 14214
Tina
Job Details: 08/12/2025
washer has 120VAC going to it but board isn?t sending voltage and with washer being 12 years old the part is NLA and customer is going to get a new washer
We serviced a
Kitchenaid dishwasher
Near Webster, New York 14580
Chris
Job Details: 08/12/2025
Replaced upper rack support / adjuster kit and checks ok
We serviced a
GE fridge
Near Rochester, New York 14620
Jose R
Job Details: 08/12/2025
Had to adjust door hinge and door gasket now unit is closing properly complete
We serviced a
Whirlpool Washer
Near Rochester, New York 14626
Dave
Job Details: 08/12/2025
Unit can not sense water level. Quoted for control. This issue still has parts and labor coverage from whirlpool. Quoted for board repair. Custer will reach out if they want to proceed
We serviced a
Kitchen aid oven
Near Bergen, New York 14416
Dave
Job Details: 08/12/2025
Replaced control due to Upper oven bake relay not closing. Pre heated both oven and tested cooktop
We serviced a
Maytag Washer
Near Ontario, New York 14519
Chris
Job Details: 08/12/2025
Replaced driveshaft and seal kit Unit now appears to be operational- adhesive/ seal needs a few hours to set before use
We serviced a
Ge dishwasher
Near Penfield, New York 14526
Cristian
Job Details: 08/12/2025
Will have to come back and install dishwasher
We serviced a
Whirlpool washer
Near Rochester, New York 14607
Jose D
Job Details: 08/12/2025
Replaced the drain pump. the washer passed the diagnostic the test and is draining properly.
We serviced a
maytag dishwaser
Near Pittsford, New York 14534
Sam
Job Details: 08/12/2025
Customer states dishwasher not draining, wanted to clean filter. Verified. Uninstalled dishwasher and cleaned drain out hose, cleaned filter and wash arms inside dishwasher. Tested, draining and no leaks
We serviced a
whirlpool dryer
Near Fairport, New York 14450
Derek
Job Details: 08/12/2025
I replaced the malfunctioned thermal cut out. I installed the updated kit. It has good heat now.
We serviced a
Whirlpool washer, dishwasher
Near Fairport, New York 14450
Dave
Job Details: 08/12/2025
Replaced triple valve on washer and heater on dishwasher. Leak tested both and verified heater operation
We serviced a
samsung fridge
Near Buffalo, New York 14227
Tina
Job Details: 08/12/2025
Ice maker would beep when you hit the reset button but then would not do anything else. A new ice maker was installed and filled with water right away. Short vent cleaning was done
We serviced a
samsung fridge
Near Rochester, New York 14612
Dave
Job Details: 08/12/2025
Replaced ice maker. Mold filled after install
We serviced a
Samsung washer
Near Irondequoit, New York 14617
Chris
Job Details: 08/12/2025
Manually drained water from tub and removed wet clothes - pulled pump and found debris in pump- cleared debris and checks ok
We serviced a
unknown brand refrigerator
Near Rochester, New York 14618
Jose R
Job Details: 08/12/2025
Cx had a partial frost pattern indicating that they have a compressor issue would need to get a new unit complete
We serviced a
Kenmore Refrigerator
Near Fairport, New York 14450
Derek
Job Details: 08/12/2025
Has a sealed system leak. There?s no frost on the evap coils on the fridge section. Also the evap fan isn?t working.
We serviced a
lg or samsung dw
Near Rochester, New York 14624
Dennis
Job Details: 08/12/2025
Tried to run the dishwasher and got an IE error code. Which is a water inlet issue. Found that the water has been turned off for the whole house. The house is vacant and work is being done on the house but nobody other than a cleaning girl is here. She was unaware the water was off. I?m apprehensive turning the main on in case it was off for a reason. Called the contact and it goes to voicemail every time. Dishwasher is making a loud buzzing noise while running. Wash arms are barely spinning. Will need a new circulation pump and or diverter motor. Customer didn?t answer to review the estimate.
We serviced a
maytag washer
Near Buffalo, New York 14214
Tina
Job Details: 08/12/2025
board is sending 120V to cold valve but hot Hot valve but the cold water still isn?t coming out so it?s like the valve and the board took eachother out. i let customer know how much it would be to replace board and valve and they always wanted a new gasket put on but after the estimate the declined repair and are just going to get a new one
We serviced a
GE Dryer
Near Rochester, New York 14606
Jose R
Job Details: 08/12/2025
Cx unit was operating with I. Specs while on site had coins in the drum that makes noise but it?s non repairable unless they want to replace the whole drum
We serviced a
Whirlpool washer
Near Webster, New York 14580
Cristian
Job Details: 08/12/2025
Tested unit by starting cycle and found sound isn't coming from unit but from water system of the house. Added short run dryer vent cleaning
We serviced a
whirlpool wash
Near Churchville, New York 14428
Dennis
Job Details: 08/12/2025
Found the the washer wasn?t leaking it was the dryer. Seems like the inlet valve on the dryer had failed. Customer has never used the steam function on the dryer. 5 years old. I disconnected the inlet hose a routed it straight to the washer.
We serviced a
Kenmore washer
Near Webster, New York 14580
Cristian
Job Details: 08/12/2025
Belt came off pulley possibly because of clothes found under motor. Put belt back on and tested unit, operating properly
We serviced a
sansung gas range
Near East Rochester, New York 14445
Sam
Job Details: 08/12/2025
Customer states unit will not heat, stuck in demo mode. Only way to get unit out is with board replacement
We serviced a
Whirlpool DRYER
Near Buffalo, New York 14220
Leonard
Job Details: 08/12/2025
Check unit for not heating found fuse blown and broken wire on timer switch repaird test and replaced fuse unit is heating
We serviced a
Maytag Refrigerator
Near Pittsford, New York 14534
Sam
Job Details: 08/12/2025
Customer states door handle came off. Verified. Tightened and reattached. Tested working
We serviced a
samsung washer
Near Fairport, New York 14450
Derek
Job Details: 08/12/2025
The drain pump was working I could hear it run but hardly any water was coming out. I checked the filter it was clean. I took the lid and front assembly of the washer off the get to the drain pump. I found a kids toy blocking the inlet to the drain pump causing a restriction. Remed the toy and tested it?s working good!!
We serviced a
GE Washer
Near Penfield, New York 14526
Dave
Job Details: 08/12/2025
Replaced hall sensor and imc. Tested ok
We serviced a
Samsung washer
Near West Henrietta, New York 14586
Ray
Job Details: 08/12/2025
Replaced door switch, ran test cycle. Excessive vibration during spin cycle, requires tub and damper replacement. No leakage during tests.
We serviced a
maytag dryer
Near Webster, New York 14580
Cristian
Job Details: 08/12/2025
Replaced two rollers two glides and a belt
We serviced a
Samsung Dryer
Near Rochester, New York 14613
Jose D
Job Details: 08/12/2025
No heat on site. The element failed the continuity test, and will need to be replaced. The idlers is also damaged. I replaced both the idler and the element, ran and tested, the dryer now has heat and is working properly.
We serviced a
Whirlpool dishwasher
Near Cheektowaga, New York 14225
Tina
Job Details: 08/12/2025
dishwasher was not turning on when i got there so i went to junction box and tested and there was 120VAC so i tightened nuts then dishwasher came back on. i ran diagnostics and there is no error codes and it completed without issues then ran a express wash and waited about 15min and it did everything it should do there are no issues
We serviced a
Frigidaire microwave
Near Rochester, New York 14617
Jose D
Job Details: 08/12/2025
The oven Is taking to long to start. The igniter is reading 2.4 amperage which is low. The igniter will need to be replaced. I replaced the igniter, ran and tested, the oven now heats up and is working properly.
We serviced a
Whirlpool Refrigerator
Near Buffalo, New York 14201
Tina
Job Details: 08/12/2025
fridge lights are on and evap fan but compressor will kick on for about 30 sec then shut off for a cpl min and does that over and over again and the condenser fan won?t turn on at all. i put in service mode and everything is getting voltage but compressor and condenser fan still wouldn?t turn on. i tested compressor and the ohms readings were all over the place so a new compressor and condenser fan are needed. customer is going to get a new fridge
We serviced a
GE dryer
Near Rochester, New York 14610
Jose R
Job Details: 08/12/2025
Cx had a broken belt causing the unit not to spin went ahead and did a cleaning on the vent and replaced belt now u it is operating with in specs complete
We serviced a
FrigidAir refrigerator
Near Rochester, New York 14604
Cristian
Job Details: 08/11/2025
Customer needs a new fridge replaced bake igniter on stove working normal now
We serviced a
Whirlpool washer
Near Rochester, New York 14604
Cristian
Job Details: 08/11/2025
Lose door switch causing unit not to work reattached switch unit is working normal now .
We serviced a
whirlpool dryer
Near Buffalo, New York 14218
Tina
Job Details: 08/11/2025
dryer is running but not heating up. i took apart back and all the sensors and the element tested good. a new motor is needed but due to age of appliance (10 years) customer is going to get a new laundry set
We serviced a
Whirlpool Washer
Near Brockport, New York 14420
Dave
Job Details: 08/11/2025
Replaced lid switch that would not latch. Tested ok.
We serviced a
maytag dryer
Near North Tonawanda, New York 14120
Sam
Job Details: 08/11/2025
Customer states sticky residue being left on clothes. Appeared graphic tee burned on back wall causing adhesive to stick to other clothes. Advised customer to run and call back to replace duct if persisting
We serviced a
whirlpool dryer
Near Pittsford, New York 14534
Derek
Job Details: 08/11/2025
The belt was broken and the rear dryer rollers were locked up and not spinning. More than like the source of the belt breaking. I installed a maintenance kit. New belt, new tensioner, and two new rollers. I ran and tested the dryer it?s working good now.
We serviced a
whirlpool washer
Near Rochester, New York 14625
Cristian
Job Details: 08/11/2025
Replace cap for customer tested unit secured properly
We serviced a
GE Double Oven
Near Pittsford, New York 14534
Derek
Job Details: 08/11/2025
Both the oven and the microwave are older and the parts are no longer available.
We serviced a
kenmore dryer- front load not stacked
Near Buffalo, New York 14225
Tina
Job Details: 08/11/2025
dryer would run but not turn, belt was broken so a new maintenance kit was installed and dryer was vacuumed out and is now running without issues
We serviced a
samsung refrigerator
Near Rochester, New York 14624
Jose D
Job Details: 08/11/2025
Frost and condensation in the fridge, because the Samsung flipper assembly is damaged, and it leaving a gap for air to escape. I would recommend to replace the door flipper.