We serviced a
Kitchenaid Double Wall oven
Near Rush, New York 14543
Ray
Job Details:
08/04/2025
Wall oven needs a new fuse and or harness. It?s no longer available. Customer will purchase a new oven.
We serviced a
Whirlpool/Kenmore refrigerator
Near Macedon, New York 14502
Derek
Job Details:
08/04/2025
Replaced evaporator fan, verified proper spin operation.
We serviced a
Samsung washer
Near Palmyra, New York 14522
Derek
Job Details:
08/04/2025
The drain pump is not working and it?s not draining. The power button is janky and not working all the time. The rear bearing is going bad and making a bad growling noise.
We serviced a
LG washer
Near Victor, New York 14564
Derek
Job Details:
08/04/2025
Less than 90days had door lock replaced. I put the boot and spring back on. I ran diagnostics and it seems to be fine. The spring and wire don?t look corroded or damaged. If it happens again then a new spring and wires assy will be needed.
We serviced a
kenmore dryer
Near Honeoye Falls, New York 14472
Derek
Job Details:
08/04/2025
The washer need to be replaced it?s going to cost more to repair that it?s worth. It won?t spin and barely agitates it?s going to need a new speed sensor. The drum bearing is getting loud and rumbling. It?s going to need a new outer wash basket. I cleaned the vent on the dryer. The customer washed the lint screen. It had waxy build up on it from dryer sheets. They need the drain kit up date for the fridge. Water and ice in the deli drawer
We serviced a
LG range
Near Buffalo, New York 14228
Sam
Job Details:
08/04/2025
The problem ended up being the rh front infinite switch for the burned. One that was replaced it started working correctly.
We serviced a
samsung fridge
Near North Tonawanda, New York 14120
Sam
Job Details:
08/04/2025
Customer states leaking, weak cooling in REF. Verified. Defrosted refrigerator and installed leakage kit and updated defrost cycles to 1 17.
We serviced a
Kenmore Oven
Near Fairport, New York 14450
Jose R
Job Details:
08/04/2025
Customer states oven taking too long to heat. Verified, found igniter only pulling 2.8amps. Replaced igniter, tested pulling 3.4 amps
We serviced a
Samsung refrigerator
Near Rochester, New York 14620
Jose R
Job Details:
08/04/2025
Cx has a display issue where some buttons aren?t working also not getting a full frost pattern causing things I. The freezer not to cool all the way Cx will need to start exploring there options on a new unit complete
We serviced a
Maytag Washer
Near Spencerport, New York 14559
Dennis
Job Details:
08/04/2025
Replaced pump and belt now unit is operating with in specs complete
We serviced a
frigidaire dishwasher
Near Palmyra, New York 14522
Derek
Job Details:
08/04/2025
Dishwasher isn?t draining. Will need a new drain pump.
We serviced a
maytag washer
Near Rochester, New York 14620
Cristian
Job Details:
08/04/2025
I replaced the lid lock and it?s seems to be working fine.
We serviced a
Ge dishwasher
Near Pittsford, New York 14534
Derek
Job Details:
08/04/2025
Customer will need a new motor he will think about the repair
We serviced a
LG dishwasher
Near Rochester, New York 14617
Dennis
Job Details:
08/04/2025
I couldn?t find anything wrong with it. It probably has some moisture in the touch screen causing it to glitch out. I?ve seen this happen before.
We serviced a
Ge oven
Near Canandaigua, New York 14424
Ray
Job Details:
08/04/2025
We serviced a
Whirlpool washer
Near Buffalo, New York 14220
Leonard
Job Details:
08/04/2025
Check unit for mold smell found the drain cover going into the dirty drain water and back up into the unit
advised the customer to not let the drain line go into the water
We serviced a
Kitchenaid refrigerator
Near Penfield, New York 14526
Chris
Job Details:
08/04/2025
Tightened freezer door handle and checks ok.
Also freezer door rails are failing and need to be replaced
Estimate is approx 270.00 plus tax due on return - customer will call if ordered
We serviced a
Samsung Washer
Near West Henrietta, New York 14586
Ray
Job Details:
08/04/2025
Unit not spinning. Drain pump filter clogged with debris. Cleaned out filter and ran auto diagnostic. Unit filled, leaked at middle of door due to warped gasket. Additional leakage under unit. Thermistor was dislodged from the tub, water leak from rear. Door switch throws disconnection error. Drain pump operates normal. Reinstalled thermistor. Needs door lock and gasket to repair.
We serviced a
GE Refrigerator
Near Rochester, New York 14609
Dave
Job Details:
08/04/2025
Compressor has failed unit is too old to repair. R22 system
We serviced a
Whirlpool dryer
Near Rochester, New York 14626
Dave
Job Details:
08/04/2025
Installed repairkit due to noise. Tested ok
We serviced a
bosh gas oven
Near Rochester, New York 14607
Jose R
Job Details:
08/04/2025
Cx had a bad igniter causing the oven not to work went ahead and replaced igniter now unit is operating with in specs complete
We serviced a
Samsung refrigerator
Near Rochester, New York 14620
Jose R
Job Details:
08/04/2025
Cx middle portion was burning hot went ahead and did a coil cleaning and made sure no error codes were on the display and showed the Cx how to replace the filter
We serviced a
LG range
Near Webster, New York 14580
Chris
Job Details:
08/04/2025
Cleaned center griddle burner and now lights all the way around.
Replaced oven bake igniter and verified proper temperature- customer thermostat does appear to read hotter than actual temperature
We serviced a
Frigidaire Refrigerator
Near Niagara Falls, New York 14301
Sam
Job Details:
08/01/2025
Customer states SY EF error, ref cooling issues. Verified. Getting 12VDC to fan. Needs evap fan
We serviced a
LG washer
Near Orchard Park, New York 14127
Leonard
Job Details:
08/01/2025
The customer will be purchasing anew unit the water valves are leaking and has rusted the shocks on the unit the washer is about 10 years old
We serviced a
GE dishwasher
Near Irondequoit, New York 14617
Dave
Job Details:
08/01/2025
Replaced console cap and button tree. Tested ok
We serviced a
Maytag Dishwasher
Near Scottsville, New York 14546
Dave
Job Details:
08/01/2025
valve was only filling intermittently. Verified voltage at control during failure and continuity of harness. Replaced water valve. Tests ok and leak free.
We serviced a
GE Washer
Near Buffalo, New York 14211
Tina
Job Details:
08/01/2025
used smart HQ and ran the pressure sensor test and it passed once then failed and the lid lock kept locking and unlocking. i removed control panel and took pressure sensor hose off board and blew in it and at first it would not go thru but finally air went thru and the port unclogged. i ran a quick wash with cloths in it and it completed without issues
We serviced a
GE dishwasher
Near Rochester, New York 14610
Jose R
Job Details:
08/01/2025
Cx unit needed a software up date also made sure the filter was clean and I ran the unit through multiple test cycles and everything passed complete
We serviced a
whirlpool dryer
Near Lockport, New York 14094
Sam
Job Details:
08/01/2025
Customer states not heating. Verified. Found thermal fuse open. Replaced thermal fuse. Tested and working
We serviced a
samsung fridge
Near Alden, New York 14004
Sam
Job Details:
08/01/2025
Customer states no ice production. Verified. Has 39C error for ice maker. Customer will consider options before reapir.
We serviced a
Whirlpool Refrigerator
Near Victor, New York 14564
Derek
Job Details:
08/01/2025
I steamed out the fridge drain. It seems to be fine now. I dumped a small glass of water down and it drained.
We serviced a
Jenn air oven
Near Fairport, New York 14450
Ray
Job Details:
08/01/2025
Replaced oven knobs. Plastic plate was detached from bottom panel before starting repair. Needs adhesive to reattach, did not have in van, left detached.
We serviced a
GE refrigerator
Near Rochester, New York 14605
Jose R
Job Details:
08/01/2025
Cx unit is not getting a full frost pattern causing the unit not to cool at all Cx will need to get in contact with manufacturer to see if there is anything they can do for them
We serviced a
GE MICROWAVE
Near Orchard Park, New York 14127
Leonard
Job Details:
08/01/2025
Check unit found display not responding had to clean tuch pad got unit it start and heat customer has moisture inside display and the door will have to be replaced tuch pad is in the door
We serviced a
whirlpool dryer
Near Irondequoit, New York 14617
Dennis
Job Details:
08/01/2025
Ran dryer and it was heating fine cycled from 120* to 184* consistently. Customer is going to have a contractor reroute the dryer vent line to directly above the dryer. Currently it?s running across the floor across the laundry area and then up and out. Pics attached.
Washer needs new suspension rods.
We serviced a
Maytag Refrigerator
Near Rochester, New York 14617
Dave
Job Details:
08/01/2025
Cleaned defrost drain tube and removed ice from freezer
We serviced a
whirlpool fridge
Near North Tonawanda, New York 14120
Sam
Job Details:
08/01/2025
Customer states unit stopped cooling in fridge, freezer was fine. Freezer may have been slightly warmer. Customer vacuumed coils, 2 days later unit began cooling. Ref section reading 38.5F freezer reading 6F. Advised customer to monitor and call back with any issues.n
We serviced a
Samsung Dryer
Near Honeoye Falls, New York 14472
Ray
Job Details:
08/01/2025
Control panel on dryer not turning on. No voltage present across one of the terminals. Customer will need to consult a licensed electrician.
We serviced a
Samsung Washer
Near Canandaigua, New York 14424
Derek
Job Details:
08/01/2025
The basket just wiggles when it?s going into spin cycle. It?s going to need the basket hall sensor. I replaced the hall sensor and the drum is spinning like it should the washer is working great.
We serviced a
Whirlpool Washer
Near Rochester, New York 14622
Dave
Job Details:
08/01/2025
Unit will not spin out clothes. Found basket speed fault in diagnostics. Replaced
Actuator, calibrated unit ans tested with load. Tests ok
We serviced a
maytag dryer
Near Rochester, New York 14612
Jose D
Job Details:
08/01/2025
The belt was broken on the dryer. I replaced the belt, ran and tested, the dryer is now spinning and working properly. The dryer venting is clear and has good air pressure coming outside. The washers suspension rods are bouncy and will need to be replaced. I replaced the suspension rods, ran a spin cycle with items inside the washer, the washer went through the spin cycle with no issues.
We serviced a
LG washer
Near Webster, New York 14580
Cristian
Job Details:
08/01/2025
Clean out Pulsator Wash Plate no more flakes will advice customer to keep up with the tub cleaning.
We serviced a
Ge refrigerator
Near Pittsford, New York 14534
Jose D
Job Details:
08/01/2025
The freezer fan motor is not running on site. When I rotate the blades the fan starts to work, but its making a noise when it does. The fan motor will need to be replaced. I repalced the fan motor, ran and tested, the freezer fan is now working properly.
We serviced a
Maytag Washer
Near Rochester, New York 14612
Dave
Job Details:
08/01/2025
Replaced suspension rods under 90 day warranty
We serviced a
Maytag Washer
Near Ontario, New York 14519
Derek
Job Details:
08/01/2025
It needs a new timer and timer motor. When I advance the timer it?s not clicking and going into other cycles. This unit cannot be fixed parts are obsolete. It?s a 25 year old Maytag washer coin op.
We serviced a
Frigidaire Refrigerator
Near East Amherst, New York 14051
Tina
Job Details:
08/01/2025
Customer had fridge off when I got here but the whole FZ was frosted/iced over and the drain was clogged and iced so the bottom of FZ was a sheet and of ice.
All the fans worked and the heater had continuity so a new bimetal was needed. I steamed out all the ice and installed new bimetal.
We serviced a
GE oven
Near Cheektowaga, New York 14215
Tina
Job Details:
08/01/2025
over would not heat when bake was turned on so i tested igniter and there was no AMPS so I installed a new igniter and it went up to 3.1AMPS and oven is heating without issues
We serviced a
GE dryer
Near Penfield, New York 14526
Cristian
Job Details:
08/01/2025
Replace heating element and did a short vent cleaning tested unit working normal
We serviced a
WHIRLPOOL DISHWASHER
Near Buffalo, New York 14226
Tina
Job Details:
08/01/2025
Dishwasher would not drain and the pump sounded funny so a new drain pump was installed a d it?s running without issues
We serviced a
Whirlpool Refrigerator
Near Rochester, New York 14612
Dave
Job Details:
08/01/2025
Found unit with a low side leak. Recommending customer error contact manufacturer to investigate entitlement.
We serviced a
Maytag washer
Near East Rochester, New York 14445
Jose R
Job Details:
08/01/2025
Cx had a bad actuator causing the unit not to spin went ahead and replaced actuator now unit is operating with in specs
We serviced a
Frigidaire Washer
Near Rochester, New York 14612
Dennis
Job Details:
08/01/2025
Washer has a bad gear case. It?s 13 years old. Has a loud bearing noise when turning the tub by hand. Customer will be purchasing a new machine.
We serviced a
Kitchenaid dishwasher
Near Mendon, New York 14506
Ray
Job Details:
08/01/2025
Door is making a popping sound when opening and closing. Rivet on right side of tub was sheared off. Will need tub frame to fix. According to KitchenAid warranty, tub has lifetime warranty. Customer will contact company for further assistance. Potential exists for a return labor trip to replace tub, at which time labor cost will be decided.
We serviced a
GE washer
Near Rochester, New York 14623
Ray
Job Details:
08/01/2025
Washer had foul smell inside drum. Removed agitator and cleaned up excess residue inside drum, added white vinegar to test cycle and drained out. Recommended customer use washer machine cleaning tablet before next wash. Cleaned out dryer venting. Customer concerned about noise from garbage disposal, discovered drain hose vibrating loudly, secured hose to eliminate noise.
We serviced a
GE Refrigerator
Near Macedon, New York 14502
Derek
Job Details:
08/01/2025
I installed another new icemaker I hit the test button and it worked. Just have to wait a few days to see if the cubes come
We serviced a
whirlpool refrigerator
Near Rochester, New York 14626
Jose D
Job Details:
08/01/2025
Not hearing any noise on site. Both the fridge and freezer seem to be cold. No ice or frost build up on the evap fan. Advised to call back if the issue happens again, and to try to record the noise next time.
We serviced a
Bosch Dishwasher
Near Fairport, New York 14450
Jose D
Job Details:
08/01/2025
Water triggering the water sensor on site. I cleaned up the water and ran a 40+ minute cycle and found no visible leaks. I checked the water line and the drain hose and found no leaks. Advised to call back if it happens again.
We serviced a
Whirlpool dryer
Near Rochester, New York 14625
Cristian
Job Details:
08/01/2025
The power cord was not fully flushed, causing unit not to work. I plugged the power cord down. The unit started to work now
We serviced a
Frigidaire refrigerator
Near Canandaigua, New York 14424
Derek
Job Details:
08/01/2025
Needs a new board and evap thermostat. It ended up being a sealed system issue and not electrical.
We serviced a
N/A Stove
Near Pittsford, New York 14534
Cristian
Job Details:
08/01/2025
Customer like to get to knobs replace and deliver
We serviced a
Frigidaire Oven
Near West Seneca, New York 14224
Leonard
Job Details:
08/01/2025
Test unit for not heating on baking cycle ignitor not pulling amps but has power replaced test unit working
We serviced a
ge refrigerator
Near Rochester, New York 14619
Jose R
Job Details:
08/01/2025
Cx had a compressor issue not getting a frost pattern on the coils will need to start exploring there options on a new unit complete
We serviced a
frigidaire dryer
Near Elma, New York 14059
Leonard
Job Details:
08/01/2025
Check unit found bad control board the lights on the board are just blinking will start to to heat than star blinking
We serviced a
Samsung Refrigerator
Near Niagara Falls, New York 14304
Sam
Job Details:
08/01/2025
Customer states water under crisper bins. Verified. Defrosted, Applied leakage kit as updated defrost cycles.
We serviced a
Kenmore washer
Near Rochester, New York 14624
Dennis
Job Details:
08/01/2025
Machine has a bad gear case and will need to be replaced.
We serviced a
GE washer
Near Pittsford, New York 14534
Ray
Job Details:
08/01/2025
Replaced drain pump assembly. Verified no leakage at filter housing. Drain pump operates normal.
We serviced a
GE washer
Near Rochester, New York 14612
Jose D
Job Details:
07/31/2025
The washer passed all diagnostic test through the GE smart HQ diagnostic tool. Showed an unbalanced issue in the diagnostic tool. Ran a drain and spin cycle with wet towels inside, and it completed the cycle with no issues. Advised to call back if the issue happens again.
We serviced a
Maytag dryer
Near Churchville, New York 14428
Dennis
Job Details:
07/31/2025
Customer is on his third repair call for the dryer. Previously he had the heating element replaced and thermal fuse. Dryer is 1.5 years old. Dryer will run and heat for about 20 minutes and then shuts down. Will restart after cooling down. The motor need to be replaced due to going into thermal overload. Customer will try and get Maytag to cover the part under warranty..
We serviced a
Frigidaire Refrigerator
Near Rochester, New York 14619
Jose R
Job Details:
07/31/2025
Cx u it is staying in a defrost mode causing everything to defrost and get warm Cx will need defrost timer
We serviced a
Whirlpool Refrigerator
Near Rochester, New York 14625
Cristian
Job Details:
07/31/2025
Replace icemaker wait 24 hours for proper ice to be made
We serviced a
GE refrigerator
Near Williamson, New York 14589
Cristian
Job Details:
07/31/2025
Will recommend control board and temperature sensor no fix at this time
We serviced a
Samsung refrigerator
Near Rochester, New York 14611
Jose D
Job Details:
07/31/2025
Frost in the freezer on site. The top of the freezer gasket is ripped and will need to be replaced. The dryer venting is clear and doesn't need to be cleaned. I replaced the freezer door gasket.
We serviced a
whirlpool dryer front load (not stacked)
Near Buffalo, New York 14211
Leonard
Job Details:
07/31/2025
Check unit found belt broken replaced belt test unit is working
We serviced a
frigidaire RANGE
Near Victor, New York 14564
Derek
Job Details:
07/31/2025
Needs the wiring for the spark switches. I replaced and tested the left burner is working good now.
We serviced a
Samsung Washer
Near Churchville, New York 14428
Sam
Job Details:
07/31/2025
Customer states UB UR codes. Found very weak dampers. Replaced, calibrated. Tested good
We serviced a
GE Oven
Near Rochester, New York 14617
Dennis
Job Details:
07/31/2025
Oven bake igniter is bad. Zero amps while doing an amp draw.
Replaced oven igniter and it?s now heating properly.
We serviced a
GE dryer
Near Fairport, New York 14450
Sam
Job Details:
07/31/2025
Customer states dryer not advancing. Verified. Needs timer. Property is replacing dryer.
We serviced a
GE Refrigerator
Near Fairport, New York 14450
Sam
Job Details:
07/31/2025
Thawed refrigerator, replaced defrost coil.
We serviced a
GE Washer
Near Bergen, New York 14416
Sam
Job Details:
07/31/2025
Customer states power button won't respond. Upon arrival, unit started on first press. Ran drain and spin, unit ran okay. Advised customer to monitor and call back if any issues.
We serviced a
Frigidaire Refrigerator
Near Rochester, New York 14620
Jose R
Job Details:
07/31/2025
Cx has a bad defrost timer causing the heater bar to run non stop Cx will need timer to be replaced
We serviced a
whirlpool/ stove/ dryer
Near Williamsville, New York 14221
Tina
Job Details:
07/31/2025
burner coil works but the harness burned up so a new harness would be needed but the range is over 20 years old and part is NLA
10? vent cleaning done
We serviced a
Samsung oven
Near Rochester, New York 14624
Sam
Job Details:
07/31/2025
Customer states stove will not heat. Started stove, heated to 350, 400, 450, 500 with no issues. Igniter drawing 3.6 amps. Advised to monitor.
We serviced a
GE refrigerator
Near Penfield, New York 14526
Cristian
Job Details:
07/31/2025
Replace fridge upper door switch tested unit working normal
We serviced a
Whirlpool Washer
Near Rochester, New York 14608
Dave
Job Details:
07/31/2025
Replaced washer block and tested unit. Washer tests ok
We serviced a
Samsung refrigerator
Near Spencerport, New York 14559
Dave
Job Details:
07/31/2025
Found fresh food ice maker heater shorted to ground causing breaker to trip. Disconnected ice maker for customer. Ice maker has not worked for a long time and they did not want it repaired
We serviced a
Amana Oven
Near Rochester, New York 14624
Dennis
Job Details:
07/31/2025
Oven had a bad heating element. Installed a new one and the oven is heating properly now.
We serviced a
Whirlpool Coin Op Washer
Near Rochester, New York 14607
Cristian
Job Details:
07/31/2025
Replace pulley kit with belt on speed queen washer
Replace both whirlpool washer control board tested unit working normal
We serviced a
Maytag Washer
Near Rochester, New York 14624
Sam
Job Details:
07/31/2025
Customer states still leaking under utilatub. Found soaked rag, sock over drain hose restricting flow from drain. Took off, tested with quarter tub of water. Drained fine with no leaks. I assume the leak is due to the sock restricting water and building pressure spraying water
We serviced a
Ge dryer
Near Fairport, New York 14450
Cristian
Job Details:
07/31/2025
Replace Dryer belt tested unit working normal
We serviced a
Frigidaire Refrigerator
Near Penfield, New York 14526
Ray
Job Details:
07/31/2025
Fridge was completely rusted on back where ice maker is and leaking. Unit is not fixable.
We serviced a
Whirlpool dishwasher
Near Pittsford, New York 14534
Derek
Job Details:
07/31/2025
I ran it a good 20 min no issues. I replaced the door gasket it was split and coming apart.
We serviced a
GE Microwave
Near Buffalo, New York 14221
Tina
Job Details:
07/31/2025
Start button does not work on control pad but every other button works, i explained to customer the part needed and why so then I looked up control board and part is NLA due to age of appliance.
We serviced a
Kenmore Refrigerator
Near Pittsford, New York 14534
Jose R
Job Details:
07/31/2025
Cx unit was dispensing water slowly after replacing the filter confirmed that the pressure was nice and strong coming from home seen that they have after market filters provided Cx with proper part number and informed them to try the right filter
We serviced a
SAMSUMG washer
Near Buffalo, New York 14217
Tina
Job Details:
07/31/2025
washer was put in service mode and it completed without issues. I then ran a quick wash with towels and it threw the unbalanced code, i moved stuff around and put on spin and then it spun out without issues and customer did a load of cloths this morning and it completed without issues. the drain pump is extremely loud tho and sounds like it?s on its way out but customer is going to just keep using then most likely get a new one if she changes her mind part numbers are in notes
We serviced a
Kenmore refrigerator
Near Fairport, New York 14450
Derek
Job Details:
07/31/2025
I cleaned out the drain hose for the freezer. I dumped some water down and it ended up in the drain. All clear.
We serviced a
Whirlpool refrigerator
Near Rochester, New York 14624
Dave
Job Details:
07/31/2025
Replaced jazz board due to settings changing by themselves.
We serviced a
GE Washer
Near Rochester, New York 14626
Dennis
Job Details:
07/31/2025
Replaced main control and installed customer provided bellow
We serviced a
LG Dryer
Near Fairport, New York 14450
Jose R
Job Details:
07/31/2025
Cx had a bad thermostat went ahead and replaced thermostat now unit is operating with in specs complete
We serviced a
Whirlpool refrigerator
Near Rochester, New York 14606
Jose R
Job Details:
07/31/2025
Cx rail was loose and screws were not put in all the way went ahead and tightened rails and put door back now u it is operating with in specs