Service History 153 - Register Appliance Service

We serviced a

Bosch dishwasher

Near Rochester, NY 14619

Job Details: 01/17/2023

Drain pump bezel not properly installed reinstalled cleaned debri from sump ran and tested drain and all is draining good.

We serviced a

samsung microwave

Near Macedon, NY 14502

Chris

Job Details: 01/17/2023

Replaced mag and diode Hv transformer is making noise and getting very hot Unit heats but looks like transformer is cause of mag failure

We serviced a

GE washer

Near Pittsford, NY 14534

Derek

Job Details: 01/17/2023

The drive motor has an inverter board that is built into it. The inverter computer board is throwing a lid lock code. The lid lock is working fine. When the lid is open he machine. It?s going to be $400 for the motor plus labor and everything. The cost of repair is going to $665 I suggest going with a whirlpool brand washer top load which is Amana maytag kitchen aid or roper. Lg top load is also ok of a machine. No Samsung or GE

We serviced a

samsung washer

Near Farmington, NY 14425

Derek

Job Details: 01/16/2023

The unit will fill with water and drain that is it. It doesn?t wash or spin the clothes. The basket doesn?t move. I went into diagnostic mode and found a few error codes. 3c2 error is the main one that is a computer error. There were a couple of dc unbalanced codes. There was also a u6 code for machine speed error. The machine is going to need a new inverter pcb board and a new speed sensor. I order to get the basket to move. It may need more parts for the out of balance codes. I cannot tell without the machine fully running.

We serviced a

Samsung Dryer

Near Fairport, NY 14450

Tanner

Job Details: 01/16/2023

Complaint of dryer ending cycle early. Vent tested unit and unit test poorly. Opened unit and found signs of dryer fire. Harness on dry sensor connector has some copper showing. Repaired harness. Tested unit and unit tested good. Dry sensor circuit shorting to ground causing short auto dry. Customer advised poor ventilation can cause dryer fires. Customer advised dryer is a fire hazard and vent must be serviced. Venting managed by property maintenance. Dryer harness is not available to order. Customer to reach manufacturer if issue persists.

We serviced a

frigidaire dishwasher

Near Rochester, NY 14617

Job Details: 01/16/2023

Sump motor was clogged with plastic cleared all cleaned sump ran and tested all is working good.

We serviced a

Frigidaire dishwasher

Near Fairport, NY 14450

Alex L

Job Details: 01/16/2023

Replaced user interface board

We serviced a

Bosch dishwasher

Near Pittsford, NY 14534

Tanner

Job Details: 01/16/2023

Microwave- door open indicator. Light is on even when door is closed. Replaced monitor switch assembly. Tested unit and unit tested good. Dishwasher- E15 overflow. Unit dripping from inlet. Replaced inlet. Tested unit and unit tested good.

We serviced a

whirlpool dryer

Near Brockport, NY 14420

Job Details: 01/16/2023

Dryer thermal cutoff blown replaced as kit ran and tested temperatures all is correct and withing specs.

We serviced a

Whirlpool refrigerator

Near Penfield, NY 14526

Chris

Job Details: 01/16/2023

Replaced cold control under warranty Model er2chmxpl04 Serial eu0714232

We serviced a

GE Refrigerator

Near Penfield, NY 14526

Chris

Job Details: 01/16/2023

Unit not defrosting very poor technical documentation on this unit Defrost heater reads 35 ohms Recommend trying defrost thermistor advised customer if problem persists recommend board and heater at additional charge and unit will need to be turned off for 24 hours before part install

We serviced a

Whirlpool washer

Near Ontario, NY 14519

Chris

Job Details: 01/16/2023

Replaced motor capacitor and unit agitates and spins

We serviced a

Samsung Dryer

Near Victor, NY 14564

Derek

Job Details: 01/16/2023

Replaced the belt and the broken belt tensioner. Fixed the vent in he back it wasn?t connected properly. Also cleaned the dryer ven.

We serviced a

Whirlpool Dryer

Near Penfield, NY 14526

Alex L

Job Details: 01/16/2023

Replaced dryer vent

We serviced a

GE washer

Near Spencerport, NY 14559

Job Details: 01/16/2023

Gearcase bearing going bad and causing drag on motor sensor causing it not to spin at full speed with load gearcase will need to be replaced recommend to replace machine.

We serviced a

Whirlpool refrigerator

Near Victor, NY 14564

Tanner

Job Details: 01/16/2023

Complaint if no ice. Measured 37 in FF 2 in FZ. Confirmed 120VAC to TH circuit. IM only works when TH is jumped. TH circuit open in IM. Needs new IM . Replaced IM. Jumped TH and confirmed harvest and fill. Customer advised to toss first batch of ice.

We serviced a

Samsung refrigerator

Near Rochester, NY 14609

Cristian

Job Details: 01/16/2023

01/16/2023 11:47 am by Cristian Ayala Unit did have a ice build around the drain plug but I don?t think that will cause no cooling in the fridge fan is good heater is good I tested unit fridge is getting cold damper was staying open if customer calles back will Recommend Damper ADJ73712910 out of stock dod explain to customer parts not a available Control board EBR77042535 out of stock

We serviced a

samsung washer

Near Penfield, NY 14526

Tanner

Job Details: 01/16/2023

Unit not spinning, inspected under and found wire broken from capacitor again. Customer states son fixed after we had fixed it last year. Spliced new connector. Unit now spins but not properly. There is non oem harness spliced into oem harness, unsure if performed by us or customer. Unit not reaching top speed. Circuit may be faulty due to excess splices. Would need new capacitor/harness to rule out. Waived labor on Splice repair per AP. Service call only. Customer to replace machine due to cost of repair and dissatisfaction with machine.

We serviced a

Kenmore washer

Near Rochester, NY 14626

Cristian

Job Details: 01/16/2023

Customer stated on spin unit banging around really loud going to run a rinse and spin with towel to confirm any noise Advice customer send a video of the noise still happing I believe this was a leveling issue didn?t get no noise or see any issue .

We serviced a

Kenmore Washer

Near Rochester, NY 14618

Alex L

Job Details: 01/16/2023

Replaced inlet valve on washer and cleaned dryer vent

We serviced a

GE Stove

Near East Rochester, NY 14445

Chris

Job Details: 01/16/2023

Replaced oven cavity bulb , right burner indicator light flickers est approx 88.00 plus tax due to replace No repair at this time

We serviced a

samsung washer

Near Rochester, NY 14615

Job Details: 01/16/2023

Washer clutch broken and will need new clutch and motor stator parts listed. Washer Clutch: DC97-18439A Stator/Motor: DC93-00236C

We serviced a

maytag washer

Near Rochester, NY 14612

Job Details: 01/16/2023

Drain pump clogged with debri cleared all and all is draining good ran and tested all is leak free.

We serviced a

Samsung Dryer

Near Victor, NY 14564

Derek

Job Details: 01/16/2023

The dryer is fairly new and I didn?t see much lint inside. After 5 min of running it said to check vent for better performance on the lcd screen. I put the dryer on times dry and checked. The louvers for the outside vent were not opening. I ran my brush and cleaned the vent out it was really dirty. I went back in and put the dryer back on and tested again. No more dryer performance code. I ran the washer and didn?t find much going on with it. The customer stated it would bang against the wall on spin cycle. It was out of balance with no load so I leveled the washing machine and tested the spin cycle. The washer is fairly newer and had only an unbalanced load fault code stored in it.

We serviced a

MAYTAG dishwasher

Near Pittsford, NY 14534

Alex L

Job Details: 01/16/2023

Noise coming from wash pump. Customer needs 6-919922. 6-919539 Customer declined repair

We serviced a

Whirlpool Dryer

Near Irondequoit, NY 14617

Alex L

Job Details: 01/13/2023

Heating element blown along with thermals. Replaced heating element and thermals

We serviced a

Amana Dryer

Near Farmington, NY 14425

Derek

Job Details: 01/13/2023

Found the wiring was burnt up at the board and the board was burned up. He wiring harness is nla. Cannot fix dishwasher at this time. Also had mice droppings.

We serviced a

Kitchen aid dishwasher

Near Irondequoit, NY 14617

Alex L

Job Details: 01/13/2023

LE error code indicates that the motor is locked, possibly due to a heavy wash load. Machine throws error code with no laundry in machine Customer needs 4417EA1002Y AHL72914402 Customer declined repair

We serviced a

LG washer

Near Irondequoit, NY 14617

Job Details: 01/13/2023

Dryer had flash over fire and burnt some wires instructed customer to replace dryer due to damage to components and wires, instructed customer to not use dryer due to safety.

We serviced a

Whirlpool Dryer

Near Webster, NY 14580

Cristian

Job Details: 01/13/2023

Drain issue error cleaned out filter and told customer about how to clean filter unit is draining and working now Cleaned out dryer and vent

We serviced a

N/A washer

Near Rochester, NY 14610

Cristian

Job Details: 01/13/2023

Replace door switch

We serviced a

Frigidaire dishwasher

Near Pittsford, NY 14534

Chris

Job Details: 01/13/2023

Replaced icemaker and ice room seal Seal should help with ice build up on door but some ice / frost is common and normal on these fridges

We serviced a

kenmore Refrigerator

Near Webster, NY 14580

Chris

Job Details: 01/13/2023

Dryer is built in had to pull washer and disconnect to remove dryer for serviceability Replaced maintenance kit and vent and checks ok

We serviced a

Kenmore Dryer

Near Rochester, NY 14620

Alex L

Job Details: 01/13/2023

Reseated connector for wetness sensor. Machine operates as designed.

We serviced a

maytag dryer

Near Canandaigua, NY 14424

Derek

Job Details: 01/13/2023

Water inlet valve needed. Replaced and tested it?s not over flowing the dispensers anymore.

We serviced a

Whirlpool Washer

Near Penfield, NY 14526

Chris

Job Details: 01/13/2023

Needs electronics no repair at this time Estimate approx 360 plus tax due

We serviced a

GE dishwasher

Near Rochester, NY 14607

Job Details: 01/13/2023

Dishwasher will need main pcb and user interface and both parts are NLA, washer needed cold water turned on in basement, turned on tested all is working good. Garbage disposal had screw stuck in it removed and reset all is running good.

We serviced a

samsung refrigerator

Near Rochester, NY 14624

Cristian

Job Details: 01/13/2023

Need ice maker kit DA82-02701A Epoxy DA81-05595A Ice tray DA97-14474C RF26J7500SR/AA S/N : 0AF84BBK100498T

We serviced a

Samsung refrigerator

Near Rochester, NY 14624

Job Details: 01/13/2023

Refrigerator evap fan and thermostat will need to be replaced. 01-13-23: Replaced refrigerator evap cover and thermostats ran and tested all is running and working good.

We serviced a

maytag dryer

Near East Rochester, NY 14445

Derek

Job Details: 01/13/2023

It needs belt tensioner and the arm bot are worn and very loose making a lot of noise. Installed a new blower fan.

We serviced a

Whirlpool Dryer/washer

Near Pittsford, NY 14534

Alex L

Job Details: 01/13/2023

Replaced water spout on washer and maintenance kit on dryer

We serviced a

Frigidaire refrigerator

Near Rochester, NY 14618

Cristian

Job Details: 01/13/2023

Customer issue was water was not coming out customer stated he unplugged unit for 24 hours and now water is working did notice that the drain plug was blocked I cleaned drain plug .

We serviced a

Whirlpool Dryer

Near Ontario, NY 14519

Chris

Job Details: 01/13/2023

Replaced idler pulley and checks ok

We serviced a

Frigidaire refrigerator

Near Pittsford, NY 14534

Chris

Job Details: 01/13/2023

Replaced defrost term and defrost heater assy

We serviced a

GE refrigerator

Near Rochester, NY 14623

Job Details: 01/13/2023

Filter manifold will need to be replaced. 01-13-23: Replaced filter housing ran and tested for leaks all is leak free and dispensing good.

We serviced a

Whirlpool refrigerator

Near Webster, NY 14580

Chris

Job Details: 01/13/2023

Control not staying on set temps and possible intermittent warm ff temps Recommend interface and ff air damper assy Unit to temp apon arrival

We serviced a

Samsung washer

Near Rochester, NY 14609

Chris

Job Details: 01/13/2023

Cleaned drain trap advised to check pockets and avoid items with lots of hair

We serviced a

Whirlpool refrigerator

Near Rochester, NY 14618

Job Details: 01/12/2023

Freezer drain clogged due to food buildup cleared all is draining good.

We serviced a

Samsung washer

Near Rochester, NY 14607

Alex L

Job Details: 01/12/2023

Replaced door lock and ran diagnostics. No fault codes. Machine fills drains and spins. Did notice some suds in tub will running diagnostics

We serviced a

MAYTAG washer

Near Webster, NY 14580

Cristian

Job Details: 01/12/2023

01/12/2023 05:07 pm by Cristian Ayala Customer issue that sometime then touch pad don?t work when you press by finger or the display turn dial won?t work when you spin by hand they would have to onplug it to have it work sometimes will recommend Display W11135393 $330 Mother board W11429620 $300 -20 shipping and 100 labor

We serviced a

Samsung oven

Near Rochester, NY 14621

Alex L

Job Details: 01/12/2023

2.75 amps from igniter. Stripped screw on front of burner tube. Unable to remove. Unable to do repair at this time

We serviced a

GE dishwasher

Near Rochester, NY 14607

Job Details: 01/12/2023

Dishwasher needs more parts than it is worth customer will replace.

We serviced a

Whirlpool refrigerator

Near Pittsford, NY 14534

Chris

Job Details: 01/12/2023

Ice maker was left on and water supply was turned off caused fill tube to freeze Cleared and ice maker fills Recommend customer keep an eye on it next several days If problem returns needs icemaker and inlet Est approx 295 plus tax due

We serviced a

GE dishwasher

Near Rochester, NY 14616

Job Details: 01/12/2023

Dishwasher is hitting on cabinet all is level and installed correctly customer will need to trim side spacer of cabinet if problem comes back.

We serviced a

Samsung washer

Near Henrietta, NY 14467

Job Details: 01/12/2023

Washer needs more parts than worth fixing customer will replace, dryer heating element bad replaced ran and tested all is heating and running good, vacuumed inside all is clean see docs

We serviced a

Kitchen Aid Oven

Near Rochester, NY 14618

Derek

Job Details: 01/12/2023

Going to need he oven cart double wall oven cooling blower fan is whining. This unit has two blower cooling fans the lower one was the bad one and making all the noise.

We serviced a

Samsung oven

Near Honeoye Falls, NY 14472

Derek

Job Details: 01/12/2023

Replaced the bake ignitor it was taking forever for the oven to ignite and lite. Ran and tested several times I don?t smell any gas. I cleaned out the orfices in the top burners one of them wasn?t igniting but I checked the others as well.

We serviced a

Kitchen aid oven

Near Webster, NY 14580

Chris

Job Details: 01/12/2023

Replaced main relay board and unit heats on bake and convection - replaced turntable motor on microwave and unit turns Broil coil is bad and will not broil would need broil Broil element as well if customer wants broil

We serviced a

Samsung dishwasher

Near Pittsford, NY 14534

Cristian

Job Details: 01/12/2023

01/12/2023 01:59 pm by Cristian Ayala Cleaned out leak tray explain customer about over soaping and leveling unit Ran unit didn?t see no leaks if customer calls back will recommend sump pump witch is not available DD82-01313A

We serviced a

SAMSUNG refrigerator

Near Pittsford, NY 14534

Cristian

Job Details: 01/12/2023

Replace water dispenser , temp sensor ,drain kit and evapcover

We serviced a

Whirlpool refrigerator

Near Penfield, NY 14526

Chris

Job Details: 01/12/2023

Installed new cold control Customer requests paper receipt-no email

We serviced a

Maytag Oven

Near Fairport, NY 14450

Cristian

Job Details: 01/12/2023

Everything checks out fine bake working temperature is there 15 to 20 is with inspect will calibrated unit but if still same problem will recommend Temp sensor Control board

We serviced a

N/A Range hood fan

Near Ontario, NY 14519

Chris

Job Details: 01/12/2023

Installed new light switch and checks ok

We serviced a

Bosch dishwasher

Near Rochester, NY 14612

Cristian

Job Details: 01/12/2023

Replace dispenser

We serviced a

samsung refrigerator

Near Penfield, NY 14526

Chris

Job Details: 01/12/2023

Icemaker is iced up and jammed Recommend updated ice maker parts and door shim

We serviced a

Whirlpool Dryer

Near Rochester, NY 14625

Derek

Job Details: 01/12/2023

Flashover fire in dryer. Mouse droppings present inside dryer F00 E01 Load detected during clean cycle. Ran diagnostics tests 1-10. No error code occurred

We serviced a

MAYTAG washer

Near Fairport, NY 14450

Job Details: 01/12/2023

Leveling leg fell off replaced all is level and running good.

We serviced a

Kenmore washer

Near Irondequoit, NY 14609

Alex L

Job Details: 01/12/2023

Replaced timer. Ran complete normal cycle with no issues. Timer advanced in all three cycles.

We serviced a

Frigidaire Refrigerator

Near Rochester, NY 14618

Chris

Job Details: 01/12/2023

Appears to have a sealed system issue Poor frost pattern on evap both sections between 50-60 degrees apon arrival also defrost bimetal is bad an starting to separate Unable to repair

We serviced a

LG dishwasher

Near Victor, NY 14564

Derek

Job Details: 01/12/2023

Shoot for Tuesday morning if the parts are in if not Thursday pm will work call customer to let him know. Needs door hinge kits. I replaced the door springs and the hinges on each side. I leveled and centers the dishwasher so it opens and closes properly it?s also centered better so it?s not hitting the trim.

We serviced a

LG Washer

Near Pittsford, NY 14534

Job Details: 01/12/2023

Ran washer through service mode no error codes all is working properly checked drain pump and filter all is free and clear and draining good. Dishwasher filters where clogged and racks tips are rusting all door seals good and no leaks instructed customer to run a cleaner through machine multiple times.

We serviced a

samsung refrigerator

Near Rochester, NY 14606

Cristian

Job Details: 01/11/2023

Customer is blinding didn?t know what was the red light on display means witch means it need a filter and also temp on display was high Celsius not Fahrenheit unit have no error code Done no parts needed

We serviced a

frigidaire dishwasher

Near Ontario, NY 14519

Chris

Job Details: 01/11/2023

Replaced faulty door latch that was not closing and checks ok Call for auth#

We serviced a

Whirlpool washer

Near Penfield, NY 14526

Derek

Job Details: 01/11/2023

Found the actuator speed sensor assy had come unattached from the shifter on the clutch so the clutch was stuck in between wash and spin.

We serviced a

GE washer

Near West Henrietta, NY 14586

Job Details: 01/11/2023

Motor relay on main board stuck open and burnt main PCB will need to be replaced and part is NLA.

We serviced a

MAYTAG oven

Near Ontario, NY 14519

Chris

Job Details: 01/11/2023

Replaced lower oven bake igniter

We serviced a

GE Dryer

Near Webster, NY 14580

Cristian

Job Details: 01/11/2023

Will recommend Front drum Bearing WE3M26 Pulley WE12X83 Bering kit WE25M40 Glides #2 WE1M504 Customer will call if want to fix she will let us know what parts she wants

We serviced a

LG washer

Near Fairport, NY 14450

Derek

Job Details: 01/11/2023

Replaced the 3 way water inlet valve and tested.

We serviced a

Whirlpool Dryer

Near Rochester, NY 14609

Alex L

Job Details: 01/11/2023

Installed new main control board

We serviced a

Whirlpool washer

Near Rochester, NY 14618

Cristian

Job Details: 01/11/2023

will recommend Basket drive Gear case assembly

We serviced a

GE oven

Near Webster, NY 14580

Alex L

Job Details: 01/11/2023

Installed new oven door gasket on upper oven

We serviced a

bosch Dishwasher

Near Irondequoit, NY 14617

Job Details: 01/11/2023

Ran dishwasher through numerous fill and drain cycles checked inlet valve, drain line all pumps and leak points can find no leak releveled dishwasher and mounted instructed customer to run and call if returns.

We serviced a

Whirlpool Washer

Near Fairport, NY 14450

Derek

Job Details: 01/11/2023

I replaced the door boot and checked for leaks all looks good

We serviced a

Frigidaire refrigerator

Near Pittsford, NY 14534

Job Details: 01/11/2023

Dryer vent cleaning completed all is clean and venting good.

We serviced a

Whirlpool refrigerator

Near Rochester, NY 14608

Job Details: 01/11/2023

Start relay bad changed ran and tested all is working good.

We serviced a

Kenmore Washer

Near Rochester, NY 14623

Cristian

Job Details: 01/11/2023

Can?t remove bolts looks like some else came and tried it will recommend breaking pull starter assembly and removing bolts to replace both parts Model number 110.22352511 Agitation W11550891 Bolt W10625252

We serviced a

bosch Washer

Near Fairport, NY 14450

Derek

Job Details: 01/11/2023

Drain pump not working all the time. Replaced the drain pump and tested 3 times it drained each time.

We serviced a

MAYTAG washer

Near Walworth, NY 14568

Derek

Job Details: 01/11/2023

Needs a new wash plate. Needs a new motor sensor. Also the water sensor is built into the board.

We serviced a

Whirlpool Washer

Near Marion, NY 14505

Chris

Job Details: 01/11/2023

Cleaned pressure hose if persists recommend elec See notes

We serviced a

Whirlpool Refrigerator

Near Webster, NY 14580

Cristian

Job Details: 01/11/2023

Replace water valve

We serviced a

bosch Dishwasher

Near Rochester, NY 14616

Job Details: 01/11/2023

Replaced water brake inlet and door springs ran and tested all for leaks and operation all is leak free and running good.

We serviced a

MAYTAG washer

Near Macedon, NY 14502

Derek

Job Details: 01/11/2023

Needs a door lock replaced the door lock it was buzzing loudly and not locking all the time. I ran and tested about 5 cycles and I couldn?t get it to falter. It?s also not buzzing loudly at all any more.

We serviced a

Frigidaire refrigerator

Near Ontario, NY 14519

Chris

Job Details: 01/11/2023

Replaced flex tray ice maker No email would like printed copy mailed

We serviced a

Samsung refrigerator

Near Fairport, NY 14450

Cristian

Job Details: 01/10/2023

Customer will think about getting icemaker kit replace

We serviced a

Samsung oven

Near Penfield, NY 14526

Alex L

Job Details: 01/10/2023

Declined repair

We serviced a

GE dishwasher

Near Irondequoit, NY 14617

Alex L

Job Details: 01/10/2023

Reset dishwasher Installed new rollers,idler,belt and blower wheel

We serviced a

Samsung washer

Near Rochester, NY 14620

Tanner

Job Details: 01/10/2023

Complaint of no drain. Unit is empty on arrival. Set timer to drain and spin and drain pump runs but no spin. Request wash and unit fills full but does not agitate. Confirmed continuity through lid switch. Confirmed continuity from fill switch. Measured 120 VAC to motor agitate circuit when full of water. Requested spin and measured 120 VAC to motor when spin is on. No status led on motor inverter board. Needs new motor. Customer researching replacement options.

We serviced a

Samsung dishwasher

Near Rochester, NY 14606

Alex L

Job Details: 01/10/2023

Installed dishwasher

We serviced a

Maytag Dryer

Near Rochester, NY 14620

Alex L

Job Details: 01/10/2023

After replacing thermostat machine cycles to 195 degrees. Working as designed

We serviced a

Frigidaire refrigerator

Near Rochester, NY 14617

Cristian

Job Details: 01/10/2023

Replace ice-maker

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