We serviced a
Samsung refrigerator
Near Webster, New York 14580
Chris
Job Details:
07/20/2023
Installed new evaporator fan cover / assembly
Also water line is leaking , declined repairing plastic water supply line and recommend copper water supply line be installed to prevent future issues or leaks
Estimate approx 130-150 to install copper line
Customer to call
We serviced a
Kenmore Refrigerator
Near Pittsford, New York 14534
Derek
Job Details:
07/20/2023
Compressor is out of spec and not turning on. The ohms are off and out of spec. The washer needs a lid lock it has multiple faults. I replaced the lid lock and it?s working. I filled the washer with some water and did a drain and spin. Working like it should now.
We serviced a
Bosch refrigerator
Near Webster, New York 14580
Tanner
Job Details:
07/19/2023
Complaint of door not being open after defrosting unit due to door being cracked open. Able to get door open and moisture is present on rails. Customer advised to leave fridge off and door open with fan circulating air for 24-48 hours before normal use.
We serviced a
Whirlpool dishwasher
Near Pittsford, New York 14534
Tanner
Job Details:
07/19/2023
Complaint of upper rack falling off. Needs upgraded adjuster kit. Installed new kit. Kit tested good. Ran autodiagnostic cycle and unit testing good overall.
We serviced a
lg dishwasher
Near Irondequoit, New York 14609
Cristian
Job Details:
07/19/2023
Will recommend display board $261 .33
Labor 111.93 shipping $20
We serviced a
Maytag Washer
Near Fairport, New York 14450
Tina
Job Details:
07/19/2023
Washer was leaking at inlet hose valve, put a new one in and it?s no longer leaking.
We serviced a
Kitchen aid dishwasher
Near Webster, New York 14580
Chris
Job Details:
07/19/2023
Replaced pump and heater upgrade tests ok
We serviced a
Whirlpool dryer
Near Rochester, New York 14622
Cristian
Job Details:
07/19/2023
Replace belt tested unit spins fine now
We serviced a
samsung washer
Near Fairport, New York 14450
Derek
Job Details:
07/19/2023
Installed a new set of shocks
We serviced a
Whirlpool washer
Near Ontario, New York 14519
Chris
Job Details:
07/19/2023
Unit non responsive, reset and unit ran cycle of problem returns needs electronics but parts are NLA
We serviced a
Frigidaire refrigerator
Near Fairport, New York 14450
Tina
Job Details:
07/19/2023
Gasket ordered and installed won?t stay on and is defective so a new one is being ordered and everything is covered under warranty
Put new seal on and no issues
We serviced a
MAYTAG washer
Near Fairport, New York 14450
Tina
Job Details:
07/19/2023
Customer said black pieces were on cloths after washing, I cleaned out drain pump and put into diagnostic mode and everything passed then I checked for errors and there were none. Let customer know they have 90 if something along these lines continues to happen
We serviced a
LG oven
Near Penfield, New York 14526
Chris
Job Details:
07/19/2023
Replaced upper oven bake igniter and unit heats good
We serviced a
Bosch dishwasher
Near Penfield, New York 14526
Derek
Job Details:
07/19/2023
Needs drain pump and motor there were chunks of glass in them. About $550 to repair. Going to look at new dishwashers.
We serviced a
Whirlpool dryer
Near Ontario, New York 14519
Chris
Job Details:
07/19/2023
No power to outlet , reset breaker and unit started working
Possible bad/ week breaker if problem returns recommend electrician
We serviced a
Whirlpool washer
Near Penfield, New York 14526
Chris
Job Details:
07/19/2023
Needs door switch and dogs for agitator
However the agitator cam bolt is rusted and stripped , which would turn this into a gearcase job
No repair
We serviced a
Kenmore Washer
Near Rochester, New York 14609
Tanner
Job Details:
07/19/2023
Complaint of leaking.
Model:110.81361140
Filled and drain machine 8 times. Ran load of laundry with towels. Could not reproduce customer complaint. Unit performing all functions properly.
We serviced a
LG Dryer
Near Rochester, New York 14624
JK
Job Details:
07/19/2023
Washer spider gear broken and bearings are bad washer will need to be replaced.
Took dryer apart vacuumed inside inspected all and all is clean and checking good, completed a vent cleaning all is clean and serviceable.
We serviced a
Samsung Dishwasher
Near Pittsford, New York 14534
Cristian
Job Details:
07/19/2023
Dishwasher installed by someone else. Microwave install won?t work, customer to call us back to install range hood. Trip charge paid and will be taken off hood install in future.
We serviced a
Whirlpool dryer
Near East Rochester, New York 14445
Tanner
Job Details:
07/18/2023
Complaint of no operation. Following errors:
F6E1 communication error
F4E1 heater relay error
F4E4 Line voltage error
F4E3 air flow error
Found broken belt. Open belt switch, needs repair kit.
Installed repair kit, tested unit and unit tested good.
We serviced a
frigidaire Refrgierator
Near Henrietta, New York 14467
Tanner
Job Details:
07/18/2023
Complaint of noise and warm temps. Measured 41 degrees in upright freezer. Defrost issue ice is visible on Evap. Moved defrost timer to defrost and measured 3 amps through defrost circuit proving element and bi metal is good. Needs defrost timer.
Installed new timer, tested unit and unit tested good. Steamed cabinet.
We serviced a
LG Washer
Near Rochester, New York 14624
JK
Job Details:
07/18/2023
Doors are not reversible.
We serviced a
kenmore refrigerator
Near Rochester, New York 14622
Cristian
Job Details:
07/18/2023
Lots of ice buildup underneath freezer coming from icemaker icemaker can?t find its home position causing water leak will recommend icemaker#5303918493
We serviced a
whirlpool dryer
Near Penfield, New York 14526
Tina
Job Details:
07/18/2023
Dryer was making a squeaking noise, when taken apart the pulley was all greasy and not able to rotate. A new one was installed along with 4 wheels and a belt. Drying is running without issues.
We serviced a
Kenmore Dryer
Near East Rochester, New York 14445
Cristian
Job Details:
07/18/2023
Replace motor
We serviced a
samsung Refrgierator
Near Webster, New York 14580
Chris
Job Details:
07/18/2023
Opened customer supplied new door and had a significant dent on top left corner
Customer trying to get another replacement door
We serviced a
GE oven
Near Fairport, New York 14450
Tina
Job Details:
07/18/2023
Boil element is broken along with the hinges on the door. It?s very difficult to open and close door correctly. Customer is going to get a new appliance
We serviced a
GE Dryer
Near Penfield, New York 14526
Chris
Job Details:
07/18/2023
Had hoodie string cover stuck in drum causing scrape noise - removed and sounds normal
Also has broken console and glide worn
Estimate to replace console and glide approx
355.00 plus tax /shipping due
Recommended replacing as with button missing there is an electrical shock issue
Home owner not present and left no payment for service visit
We serviced a
ge DRYER
Near Webster, New York 14580
Chris
Job Details:
07/18/2023
Replaced electronics on gas range, French door refrigerator and gas dryer. All three seem to be working and functioning properly
We serviced a
Samsung Dryer
Near East Rochester, New York 14445
Derek
Job Details:
07/18/2023
The dryer had heat it was shutting off quickly. The dryer vent was excessively long . I cut about 10ft of the flex hose off for better venting. I also cleaned the dryer vent it is heating much better now.
We serviced a
maytag oven
Near Fairport, New York 14450
Derek
Job Details:
07/18/2023
Replaced the bake element it was burned out. It also needs a new board it isn?t sending voltage to the bake or broil wlwments
We serviced a
Kenmore oven
Near Irondequoit, New York 14622
Cristian
Job Details:
07/18/2023
Replace igniter
We serviced a
GE refrigerator
Near Pittsford, New York 14534
Tina
Job Details:
07/18/2023
Ice maker was not working, tried to put it In Harvest cycle but rake would hit fully go around and wouldn?t call for water.
Put a new ice maker in and put in harvest cycle and take went all the way around and then filled with water.
We serviced a
samsung Dryer vent
Near Penfield, New York 14526
Tina
Job Details:
07/18/2023
Dryer. Ent was cleaned. Customer didn?t need a new gas line
Customer first check ripped and he wrote me a new one. Check 1935
We serviced a
GE refrigerator
Near Rochester, New York 14606
JK
Job Details:
07/18/2023
Evap defrost drain clogged cleared clog defrosted all and all is draining and running good.
We serviced a
Frigidaire Oven
Near Fairport, New York 14450
Tina
Job Details:
07/18/2023
Installed new dual oven relay board, tested both oven to 375? and it heated without issues.
Tested upper to 400? and it heated without issues.
Tested broil and it heated without issues
We serviced a
Kitchen aid Microwave
Near Webster, New York 14580
Chris
Job Details:
07/18/2023
Needs at least cavity TOD and wave guide cover melted
Unable to test farther untill the known issues are resolved
No repair at this time
We serviced a
Kitchen aid dishwasher
Near Fairport, New York 14450
Tanner
Job Details:
07/18/2023
Complaint of no drain.
F8E1 slow drain.
Drain is slow. Customer has rubber drain line extending to their disposal. Attempted to blow out with vacuum with success. Quoted for corrugated drain line. Based on age of machine and cost of labor for new line advised customer wait and see on existing drain and make sure future dishwasher does not use rubber drain hose.
We serviced a
frigidaire oven
Near Webster, New York 14580
Chris
Job Details:
07/18/2023
Replaced bake element and checks ok
We serviced a
GE oven
Near Rochester, New York 14609
Tanner
Job Details:
07/18/2023
Complaint of no bake. Igniter glow but no gas. Replaced igniter. Tested unit and unit tested good.
We serviced a
Kenmore Refrigerator
Near Fairport, New York 14450
Tina
Job Details:
07/17/2023
Water line from fridge was leaking, trimmed line and added compression nut and sleeve and reconnected and it?s no longer leaking.
Customer verified no leak
We serviced a
samsung refrigerator
Near Webster, New York 14580
Tanner
Job Details:
07/17/2023
Complaint of warm freezer. Measured 68 degrees in FZ and 59 in FF. Measured condenser coil at 81 degrees with compressor running indicating low charge. Sealed system failure.
We serviced a
MAYTAG dishwasher
Near Fairport, New York 14450
Tina
Job Details:
07/17/2023
Start button would not stop flashing, no error codes, tried to put in diagnostic and all lights would light up then nothing would happen, after about 10min it started to run a cycle like normal but light continued to flash.
Dishwasher needs a new board but customer is going to get a new appliance
We serviced a
Frigidaire refrigerator
Near Penfield, New York 14526
Chris
Job Details:
07/17/2023
Installed sound dampening kit on evaporator. This is a kit from Frigidaire to help muffle the sounds and may not completely resolve issue (unit 203)
Replaced faulty evaporator fan motor in unit 501
We serviced a
Whirlpool refrigerator
Near Fairport, New York 14450
Derek
Job Details:
07/17/2023
Needs ice maker and water housing is broken so it?s not actuating. I replaced the ice maker and it?s working well. Customer knows it may take 12-24hrs for cubes. The water is working well now to.
We serviced a
Kenmore Washer
Near Penfield, New York 14526
Chris
Job Details:
07/17/2023
Door lock was intermittent, replaced new door lock assy and unable to get unit to fail and tests ok
We serviced a
Whirlpool Refrgierator
Near Irondequoit, New York 14609
Cristian
Job Details:
07/17/2023
Looks like she have a seal system issue stood about 20 min and didn?t get a full frost pattern will recommend seal system check (compressor)
We serviced a
GE dryer
Near Pittsford, New York 14534
Tina
Job Details:
07/17/2023
Vent came apart used tape and a new vent clamp and put it back together
We serviced a
GE dishwasher
Near Victor, New York 14564
Chris
Job Details:
07/17/2023
While replacing drain kit saw there was a small amount of water on floor under dishwasher , was hoping it was just water supply line so I replaced and started cycle and observed water leaking from wash pump - removed new parts and left water and electric off to unit
No repair at this time
We serviced a
LG Stove
Near Rochester, New York 14606
JK
Job Details:
07/17/2023
Igniter bad and will need to be replaced, replaced igniter ran and tested all is working good.
We serviced a
frigidaire microwave
Near Fairport, New York 14450
Tanner
Job Details:
07/17/2023
Complaint of bearing noise during use and eventually electrical hum. Customer believes to be cooling fan not vent fan. Removed front cover. Ran unit and cooling fan is not spinning. Hand spun fan and it was stuck. Loosened fan. Ran unit and testing good. If issue returns quoted for fan.
We serviced a
Whirlpool refrigerator
Near Irondequoit, New York 14622
Tanner
Job Details:
07/17/2023
Complaint of unit leaking from top fridge. Customer already disassembled. Found injector is cracked, ice in fill tube. Need water fill kit and to test IM fill once installed.
Installed new ice water injector. Tested unit and unit tested good.
We serviced a
samsung refrigerator
Near Lancaster, New York 14086
Cristian
Job Details:
07/17/2023
2980923-1
Naomi Alexander
(585) 981-9359
473 Fetzner Road
Rochester, NY 14626
We serviced a
samsung Refrgierator
Near Rochester, New York 14626
Cristian
Job Details:
07/17/2023
Compressor is running but no full frost inside freezer fridge would recommend to check seal system also smart hub display is freezing can?t diagnose on the smart hub . Told customer have to call her insurance company.
We serviced a
GE Dishwasher
Near East Rochester, New York 14445
Tina
Job Details:
07/17/2023
Cleaner out drain pump and hoses because something was stuck and dishwasher is now draining. Customer is aware drain pump is discontinued and will just get new Neil this breaks and not the kit
Ordering new spark igniter for cook top
7/17 installed new electrode on from right burner and it?s working without issues
We serviced a
Kenmore refrigerator
Near Fairport, New York 14450
Tanner
Job Details:
07/17/2023
Complaint of noise. Noise from dual inlet valve. Customer has water turned off to IM for years. Turned IM off. Will no longer call for water. Inlet valve is NLA.
We serviced a
Frigidaire refrigerator
Near Penfield, New York 14526
Derek
Job Details:
07/17/2023
Needs a new auger it?s not turning to drop ice. I took the ice maker apart and replaced the auger. I tested it and it?s working now.
We serviced a
Kenmore washer
Near Rochester, New York 14612
Cristian
Job Details:
07/17/2023
If customer calls back will recommend pulsator assembly with cap
We serviced a
Whirlpool Refrgierator
Near Fairport, New York 14450
Chris
Job Details:
07/17/2023
Installed new cold control
We serviced a
Whirlpool washer
Near Rochester, New York 14623
Cristian
Job Details:
07/17/2023
replace door switch
We serviced a
GE refrigerator
Near Henrietta, New York 14467
Tanner
Job Details:
07/17/2023
Complaint of warm temps and hot mullion. Measured -2.6 degrees in FZ and 41 in FF. Unit fits tightly into cabinet/wall with zero air gap on sides or on top. Customer advised heat from compressor operation cannot escape and will naturally flow to the door seals as they are the coldest spot in the kitchen. Inspected compressor and measured compressor temperature of 125 degrees. Customer advised 50 degrees over ambient is running warm. Compressor is thermally protected and will turn itself off if too warm. Inspected condenser/fan and coils are clean. Fan operates properly. Customer to continue to monitor.
We serviced a
samsung washer
Near Honeoye Falls, New York 14472
Tanner
Job Details:
07/17/2023
Complaint of concerns of leak. Dryer is not connected to water on arrival. Customer states when it does leak it was enough to overflow machine and into basement. Advised inlet assembly to fix leak but only advised connecting water if customer intends to use steam. Customer can do without steam option. Dryer is still unconnected and working properly less the steam option.
We serviced a
GE refrigerator
Near Brockport, New York 14420
JK
Job Details:
07/17/2023
Refrigerator has sealed system issue instructed customer to contact GE.
Dryer gas coils bad causing short cycle, replaced gas coils ran and checked temperatures all is heating and running good.
We serviced a
GE refrigerator
Near Fairport, New York 14450
Tina
Job Details:
07/17/2023
Customer said there is a loud chugging sound from fridge but it was not making the sound when I was here. The area she said it?s coming from is where the defrost timer is. I let customer know her service charge is good for 90 days and if it starts again to give us a call. I?m also putting defrost timer part number in notes to have in case that is the issue.
We serviced a
GE washer
Near Ontario, New York 14519
Chris
Job Details:
07/17/2023
Control unable to sense water level estimate approx 300 would be due
No repair at this time
We serviced a
Speed Queen washer
Near Hilton, New York 14468
Cristian
Job Details:
07/17/2023
Will recommend come back with display and mother board
We serviced a
Samsung Stove
Near Rochester, New York 14623
Cristian
Job Details:
07/17/2023
Replace left front regulator tested unit working well now
We serviced a
LG Washer
Near Fairport, New York 14450
Tina
Job Details:
07/14/2023
Customer only had me fix washer which needed a new drain pump. It was replaced and washer is working without issues.
Customer and wife had to leave so babysitter sign for card
We serviced a
Kenmore washer
Near Fairport, New York 14450
Tina
Job Details:
07/14/2023
Washer is 15 years old needs a new transmission. Customer is going to get new appliance.
We serviced a
MAYTAG washer
Near Pittsford, New York 14534
Tina
Job Details:
07/14/2023
Customer said washer was squeaking but when I got here and ran it there was no sound. Took off back to look at pulley and belt and they both look good but when moved by hand it does squeak a little. Neither parts are available anymore but customer said she will just keep using because the machine still works.
We serviced a
amana Refrgierator
Near Webster, New York 14580
Chris
Job Details:
07/14/2023
Replaced cold control in freezer
We serviced a
Whirlpool refrigerator
Near East Rochester, New York 14445
Chris
Job Details:
07/14/2023
Replaced defrost terminator and checks ok
We serviced a
Whirlpool dishwasher
Near Pittsford, New York 14534
Cristian
Job Details:
07/14/2023
Wire was chewed up going to wash pump reattach wire unit is working now .
We serviced a
Amana washer
Near Penfield, New York 14526
Chris
Job Details:
07/14/2023
Needs at least main control as it has several burn marks and no power to pump but part is NLA so we are unable to repair
We serviced a
lg dryer
Near Pittsford, New York 14534
Tina
Job Details:
07/14/2023
Board didn?t fix issue. Rechecked all sensors and everything is how it?s suppose to be. Customer is going to get new appliance
We serviced a
GE Washer
Near Victor, New York 14564
Derek
Job Details:
07/14/2023
Washer is good dryer needs a new start knob and he belt switch. I replaced those parts and tested. The dryer is working great now.
We serviced a
Samsung Washer
Near Rochester, New York 14626
Cristian
Job Details:
07/14/2023
Replace drain hose tested unit no leaks
We serviced a
Samsung Dryer
Near Webster, New York 14580
Chris
Job Details:
07/14/2023
Replaced updated blower and unit checks ok
We serviced a
samsung Refrgierator
Near Penfield, New York 14526
Cristian
Job Details:
07/14/2023
Replace water pipe tested unit advice customer get water valve to home replace cause it?s causing weak pressure .
We serviced a
whirlpool refrigerator
Near Webster, New York 14580
Chris
Job Details:
07/14/2023
Replaced evap fan motor and checks ok
We serviced a
Whirlpool Dryer
Near Macedon, New York 14502
Derek
Job Details:
07/14/2023
Replaced the. Bad gas coils.
We serviced a
Whirlpool dryer
Near Fairport, New York 14450
Derek
Job Details:
07/14/2023
Removed the semi rigid venting and installed rigid duct. I removed one of the elbows it wasn?t necessary
We serviced a
LG refrigerator
Near Webster, New York 14580
Chris
Job Details:
07/14/2023
Unit appears to have sealed system issues
Recommend factory service
M#Lsxs26366d/04
S#902mrcj01811
We serviced a
Kenmore refrigerator
Near Pittsford, New York 14534
Cristian
Job Details:
07/14/2023
Fridge fan was fill with ice causing error code defrost the ice now fan is working fine . Wait 24 hours for fridge to reach temp .
We serviced a
Frigidaire oven
Near Penfield, New York 14526
Derek
Job Details:
07/13/2023
Replaced the bake igniter.
We serviced a
Samsung oven
Near Fairport, New York 14450
Tina
Job Details:
07/13/2023
Bake and broil igniter were both broken and not giving off the amps it?s need so they were replaced and they are working without issues.
We serviced a
Admiral Dryer
Near Fairport, New York 14450
Derek
Job Details:
07/13/2023
Found the dryer was pushed up against the wall. The hose was pinched off and the tco was blown from over heating.
We serviced a
GE refrigerator
Near Fairport, New York 14450
Derek
Job Details:
07/13/2023
Evaporator fan for the fridge section isn?t working. Also I cannot get the deli fan to work. There is a bunch of ice built up in the deli section. The evap fan was almost completely seized up. The whole back of the deli draw and evap cover was iced over so I steamed it out. It?s draining properly now.
We serviced a
Samsung oven
Near Pittsford, New York 14534
Tina
Job Details:
07/13/2023
New igniter was needed and burners needed to be cleaned. Customer decided to get new appliance
We serviced a
Samsung Washer
Near Rochester, New York 14626
Cristian
Job Details:
07/13/2023
Cleaned out dryer and added a rigid vent 2 foot reattach vent line to home everything working good now .
Washer will need to come back and replace drain hose #
Customer paid in full
We serviced a
Whirlpool Refrgierator
Near Webster, New York 14580
Chris
Job Details:
07/13/2023
Pulled unit and vacuumed behind unit and taped water line to frig at customer request on fridge
Replaced pulley, bearing and belt on dryer and tests ok
We serviced a
MAYTAG Dryer
Near Irondequoit, New York 14609
Cristian
Job Details:
07/13/2023
07/13/2023 08:39 am by Cristian Ayala
Towel was stuck inside motor removed towel and unit is working fine now
We serviced a
Frigidaire Oven
Near Fairport, New York 14450
Tina
Job Details:
07/13/2023
Started oven and it shuts off and turns back on after a random period of time. Took out wall oven and tested all components which are good but the lower blower assy is not running and it?s super hot so a new be is being ordered.
7/13 lower fan installed and working but oven still powers off. Going to order new board.
We serviced a
Samsung Dryer vent
Near Fairport, New York 14450
Tina
Job Details:
07/13/2023
Dryer vent cleaning, vent had 2 90? turned in it and the brush would not go thru after multiple attempts I ended up putting on semi-rigid venting with clamps and venting tape and was able to clean entire vent withou any further issues.
We serviced a
Whirlpool Refrgierator
Near Webster, New York 14580
Chris
Job Details:
07/13/2023
Installed new main board for no defrost issue and freezer led light module
All appears ok
Ice may take a full 24hours to start producing properly again
We serviced a
MAYTAG washer
Near Rochester, New York 14612
Cristian
Job Details:
07/13/2023
If customer calls back will recommend gear case #
Lobor $160 and part $280
We serviced a
Whirlpool refrigerator
Near Ontario, New York 14519
Chris
Job Details:
07/13/2023
Top right section of freezer door was not sealing , customer has frig moved and doors taken off recently. Adjusted door and leveled as well as possible and freezer door appears to be sealing completely. Unit may be missing a couple screws / retainers for electrical wires at lower hinge from unit being moved.
Unable to alter farther if unit continues to have trouble
We serviced a
MAYTAG refrigerator
Near Rochester, New York 14612
Tanner
Job Details:
07/12/2023
Complaint of warm temps. Measured 60 degrees in FF section and 28 in FZ. Ice build up present on Evap cover. Measured 30 ohms through defrost element. Measured no continuity through bi metal. Open bi metal causing defrost error. Confirmed when forcing defrost 120VAC goes to defrost circuit. Defrosted evaporator. Replaced bi metal. Customer advised wait 24 hours before normal use.
We serviced a
Samsung washer
Near Rochester, New York 14624
Cristian
Job Details:
07/12/2023
Customer will need inner tub and outer tub we don?t fix this issue new unit advice
We serviced a
samsung refrigerator
Near Fairport, New York 14450
Chris
Job Details:
07/12/2023
Replaced compressor start device as compressor was not starting , unit now starts and is cooling may take up to 24 hours to reach set temperature
Mail receipt as customer does not have email
Randy Norton
12 swan tr
Fairport ny 14450