Service History 168

We serviced a

ge dishwasher

Near Farmington, New York 14425

Derek

Job Details: 05/14/2024

Dishwasher is probably going to need software updates. The washer seems fine it has no fault codes and it seems like it?s coming up to speed on the final spin. Someone had taken wire mesh and screwed it into the dryer vent opening at the flapper. It was packed with lint and little to no air flow coming out. Clothes should dry better now that it can breath and blow the moister out. Software update is done for the dishwasher. The display comes on and is working. If it is still a problem it will need a new main control board.

We serviced a

Maytag Dryr

Near Fairport, New York 14450

Jose D

Job Details: 05/14/2024

Very little air coming out of the dryer vent, the dryer vent is full of lint and will need to be cleaned. I cleaned the dryer vent, ran and tested, the vent now has a strong airflow coming out.

We serviced a

Maytag Washer

Near Ontario, New York 14519

Chris

Job Details: 05/14/2024

Needs gear box and wash plate No repair at this time Estimate approx 450-475 plus tax would be due

We serviced a

GE Dryer

Near Rochester, New York 14606

Jose R

Job Details: 05/14/2024

Customer has a stick relay on board causing the unit not to run customer will be exploring there options in a new unit complete

We serviced a

LG Dryer

Near East Rochester, New York 14445

Cristian

Job Details: 05/14/2024

Replace LG maintenance kit tested unit unit runs fine replace vent for dryer and clamps .

We serviced a

frigidaire oven

Near Ontario, New York 14519

Chris

Job Details: 05/14/2024

Replaced oven bake igniter and unit now heats properly

We serviced a

Whirlpool Oven

Near Rochester, New York 14609

Jose R

Job Details: 05/13/2024

Customer had a bad igniter and a bad 3 volt single valve cx will be exploring there options on a new unit complete

We serviced a

frigidaire refrigerator

Near Williamson, New York 14589

Chris

Job Details: 05/13/2024

Insulation is failing behind ice room and freezing up - unable to repair due to being non repairable

We serviced a

bosch dishwasher

Near Fairport, New York 14450

Cristian

Job Details: 05/13/2024

Replace left and right door hinge and inner door tested unit close fine no issues

We serviced a

LG Refrigerator

Near Webster, New York 14580

Cristian

Job Details: 05/13/2024

Will recommend getting compressor checked .compressor is running but no cold air inside or frost pattern

We serviced a

Dryer Ge

Near Ontario, New York 14519

Chris

Job Details: 05/13/2024

Console is cracked and start switch fell inside - relocated start switch as a temporary fix - needs console if problem returns. No email

We serviced a

GE Dishwasher

Near Rochester, New York 14626

Jose D

Job Details: 05/13/2024

The dishwasher has no power on site. The dishwasher needs the software update. Ran the software update, ran and tested. The dishwasher now turns on and works properly.

We serviced a

GE Fridge

Near Brockport, New York 14420

Job Details: 05/13/2024

Evap fan burnt out along with software update replaced FF evap fan and installed software update all is running good.

We serviced a

whirlpool dishwasher

Near Ontario, New York 14519

Chris

Job Details: 05/13/2024

Needs new wash pump Estimate approx 315 plus tax would be due on return if repaired No repair at this time

We serviced a

Samsung Fridge

Near Irondequoit, New York 14622

Job Details: 05/13/2024

Refrigerator is all fine noise was coming from water booster pump in basement unplugged all is quite and instructed customer to contact a plumber.

We serviced a

LG Refrigerator

Near Irondequoit, New York 14609

Cristian

Job Details: 05/13/2024

Compressor is running and fans are running will recommend checking seal system

We serviced a

GE Refrigerator

Near Rochester, New York 14623

Derek

Job Details: 05/13/2024

Needs fan for the freezer the fan isn?t comin on and the freezer is frosted up. The fridge is on the warm side. Because the fan isn?t working. Part never showed up Friday Kyle moved her to Monday. I replaced the fan assy and it seems to be working good. It?s going to take about 24 hours for the freezer to get cooled down.

We serviced a

whirlpool refrigerator

Near Sodus, New York 14551

Chris

Job Details: 05/13/2024

Replaced adaptive defrost control and verified proper defrost - may take 24 hours to regulate temperature

We serviced a

Whirlpool Dishwasher

Near Rochester, New York 14626

Jose D

Job Details: 05/13/2024

The control panel adhesive is loose, therefore the pad sensors is loose and bubbling out. The majority of the key pad buttons are no longer working. The key pad will need to be replaced, along with the panel User interface.

We serviced a

Samsung Dishwasher

Near Spencerport, New York 14559

Job Details: 05/13/2024

Inlet valve cracked and causing fault customer will replace dishwasher.

We serviced a

whirlpool dishwasher

Near Rochester, New York 14623

Jose R

Job Details: 05/13/2024

Customer had to error codes on the unit indicating that the soap dispenser would not open and the diverter was bad as well off wanting to go along with any repair would recommend those parts

We serviced a

Kitchen aid Oven

Near Fairport, New York 14450

Derek

Job Details: 05/13/2024

Cook top needs a new infinite switch as the post has become loose. Customer said she is going to use as is n for now but part number will be in notes if she decides to fix it. Microwave has bad door switches and the capacitor is leaking oil along with a bunch of grease inside the cabinet. Customer eating new appliance Wall oven needs New gasket on upper oven as customer said steam always leaks out and onto the front control panels which is also needed. I talked to customer and let her know we tend to switch out main control board and front control board but main board is NLA. She does want to at least try the front control to see if it works and she knows if it does not she won?t have to pay for parts but will have to pay for labor.

We serviced a

Jenn air cooktop

Near Pittsford, New York 14534

Tina

Job Details: 05/13/2024

Tested elements for cooktop, one was shorted but there was a new one in cabinet that was installed. Put drip jars under burners, down draft is working. All parts are in working order and heat up without issues. Short run vent cleaning done.

We serviced a

Whirlpool Refrigerator

Near Sodus, New York 14551

Chris

Job Details: 05/13/2024

Defrosted evap coil and replaced faulty defrost sensor kit - unit appears ok May take 24 hours to regulate temperatures to normal

We serviced a

Maytag Washer

Near Pittsford, New York 14534

Tina

Job Details: 05/13/2024

Ran diagnostic mode and it went through without issues and there are no error code, I did a rapid wash and nothing leaked. I cleaned out filter which was full of stuff and I cleaned front of gasket where water was just sitting and not draining.

We serviced a

LG Fridge

Near Rochester, New York 14622

Job Details: 05/13/2024

Ran service mode all is checking and running good.

We serviced a

samsung oven

Near Pittsford, New York 14534

Jose R

Job Details: 05/13/2024

Customer had a bad igniter went ahead and replaced it now unit is operating with in specs part was covered under the 1 year warranty complete

We serviced a

Whirlpool Dishwasher

Near Webster, New York 14580

Chris

Job Details: 05/13/2024

https://www.maytag.com/blog/kitchen/how-to-prevent-etching-glasses-in-dishwashers.html Film comes off with vinegar, still appears to be from soap issue. No codes in computer. Don?t think we can alter operation Advised customer to go to maytag / whirlpools help page listed above

We serviced a

LG Microwave

Near East Rochester, New York 14445

Tina

Job Details: 05/13/2024

I unplugged and tested all components and they all tested good. I checked board and it looks good. I plugged back in and heating a cup of water and it heating without issues. I waited about 10 min and tried again and it was still heating.

We serviced a

Maytag Washer

Near Rochester, New York 14612

Cristian

Job Details: 05/08/2024

Didn?t see a leak but did see stains of mark of water customer noticed that the leak started after she did the self clean with washer cleaner . Ran unit multiple time didn?t see no leaks possible the washer cleaner was the issue of the leak .

We serviced a

Samsung Refrigerator

Near Fairport, New York 14450

Tina

Job Details: 05/08/2024

Refrigerator FZ section was 65? and the FF section was at 57?. All the fans were working. There was no error code being given on board. Compressor tested good. I removed the evap cover and there was no frost pattern. There was a leak in the refrigerator. Fridge is 15 years old. Customer is going to be getting a new one.

We serviced a

Kenmore washer

Near East Rochester, New York 14445

Jose D

Job Details: 05/08/2024

The washer has a bearing issue. Not economical to repair.

We serviced a

frigidaire Refrigerator

Near Penfield, New York 14526

Derek

Job Details: 05/08/2024

I went through diagnostic mode. I found no codes or issues with the refrigerator. All he dampeners and fans are working fine. The upper fridge section was a little warm. But the vcz drawer was good. The freezer temp was a little warm as well. I also had the doors open and closed a few times plus the compressor stops running in diagnostic mode. I reset the computer just to see if that changed anything. I want them to give it a couple of days. If it shows hi temp again she will cal back.

We serviced a

LG washer

Near Penfield, New York 14526

Tina

Job Details: 05/08/2024

Laundry room was on main floor and venting was 2? long and didn?t need to be cleaned. Put in diagnostic mode and there was no sound and went through without issues. Had customer put wash on and did a quick wash and the squeaking sound was coming from the springs holding the drum up they were in good shape. While there I cleaned filter out and cleaned around gasket.

We serviced a

Thermador Range

Near Pittsford, New York 14534

Derek

Job Details: 05/08/2024

I couldn?t find any significant leaks.i couldn?t see smell or hear any gas leaks coming from the cook top. I left the gas on and they?re going to see if hey smell gas. If they do the know how to shut the gas off and I told them I?d come out again.

We serviced a

GE Wall oven

Near Webster, New York 14580

Chris

Job Details: 05/08/2024

Removed old oven and installed new ge wall oven

We serviced a

bosch dishwasher

Near Williamson, New York 14589

Chris

Job Details: 05/08/2024

Replaced drain hose and unable to locate any more leaks

We serviced a

Kenmore Dryer

Near Rochester, New York 14612

Jose R

Job Details: 05/08/2024

Customer complaint was that the unit was not spinning went ahead and replaced maintenance kit and cleaned out the vent now u it is operating with in specs complete

We serviced a

GE oven

Near Rochester, New York 14624

Job Details: 05/08/2024

Checked oven door all is sealing good and working properly door hinges are worn due to age I would not recommend repair.

We serviced a

LG Dishwasher

Near Fairport, New York 14450

Tina

Job Details: 05/08/2024

Dishwasher control panel is cracked where the screws are. I was able to get it in a place where the start button works now. The dishwasher is 7 years old so they are going to use it till it?s time to get a new one. Part number will be in notes if they decide they want to order it.

We serviced a

MAytag WAsher

Near Hilton, New York 14468

Job Details: 05/08/2024

Ran machine through service test mode only error codes are from previous repair, removed ran and tested all and all is running good.

We serviced a

Samsung Washer

Near Spencerport, New York 14559

Job Details: 05/08/2024

Washer drain pump impeller broken and will need to be replaced, dryer wheel locked up and causing noise replaced as kit ran and tested all is running good and quiet. 05-08-24: Replaced drain pump ran and checked for leaks all is leak free and draining good.

We serviced a

Kitchenaid Oven

Near Penfield, New York 14526

Chris

Job Details: 05/08/2024

Unable to duplicate issue From customer description appears it may be a triac issue on the control for lighting issue. Recommend updated cooling fan for noise complaint. Approx 600 plus tax would be due No repair at this time

We serviced a

LG Dishwasher

Near Rochester, New York 14624

Jose R

Job Details: 05/07/2024

A screw had come loose on the door and was sticking out preventing it from closing only with an installation screw n the bracket on the top was coming loose. I pulled dishwasher out some and tightened screw on door then positioned it back in place which is a super tight space but I got it back and door is opening and closing.

We serviced a

Ge Washer

Near Henrietta, New York 14467

Derek

Job Details: 05/07/2024

Washer won?t run, checked door lock, valves, drain pump, a new board is need but it is NLA. Customer is gettin a new appliance

We serviced a

Ge refrigerator

Near Honeoye Falls, New York 14472

Derek

Job Details: 05/07/2024

Installed new water reservoir and new water valve and water dispenser working without issues.

We serviced a

Samsung Samsung fridge

Near Webster, New York 14580

Chris

Job Details: 05/07/2024

Went ahead and replaced temp sensor and damper now unit is operating with in specs complete

We serviced a

Samsung Washer

Near Rochester, New York 14623

Tina

Job Details: 05/07/2024

Customer complaint was that clothes are coming out soak when diagnosing unit notice that the plastic on the transmission was broke customer would need if wanting to go along with the repair cx will try to get Samsung to cover it or start exploring there options on a new one

We serviced a

whirlpool refrigerator

Near Webster, New York 14580

Chris

Job Details: 05/07/2024

Customer has a bad outlet causing every to short out and be non repairable customer will have to start exploring there options on a new unit

We serviced a

Maytag Washer

Near Fairport, New York 14450

Job Details: 05/07/2024

The door boot seal is damaged and will need to be replaced.

We serviced a

Ge dryer

Near Pittsford, New York 14534

Derek

Job Details: 05/07/2024

The dryer belt is broken and wrapped around the motor. I replaced the dryer belt, ran and tested, the dryer no longer makes the clunking noise and is not running properly.

We serviced a

Thermodor cooktop

Near Rochester, New York 14624

Job Details: 05/07/2024

Replaced gas pressure valve tested all connections for leaks all is leak free and running good.

We serviced a

Maytag Refrigerator

Near Pittsford, New York 14534

Cristian

Job Details: 05/07/2024

Water line cracked at housing to inlet cut copper line reattached line tested all for leaks and all is leak free and running good.

We serviced a

Kenmore Fridge

Near Fairport, New York 14450

Tina

Job Details: 05/07/2024

$559 to do the inverter board 14yr old fridge going to look at new ones. No power coming from invert board to the compressor. Both fridge and freezer are room temperature.

We serviced a

Ge Microwave

Near Pittsford, New York 14534

Job Details: 05/07/2024

Microwave needs a new magnetron which is nla 1997 model. His washer also stopped worki it need a new water pressure sensor. Installed the new sensor and the water is going into the tub.

We serviced a

Whirlpool Washer

Near Webster, New York 14580

Chris

Job Details: 05/07/2024

Ok?d by Jake Washer needs a lid switch and the dryer needs a blower fan and Maintenance kit installed

We serviced a

LG refrigerator

Near Rochester, New York 14623

Tina

Job Details: 05/07/2024

Compressor is running but yet no full frost pattern inside freezer this is a compressor problem will recommend getting compressor checked

We serviced a

Frigidaire Refrigerator

Near Rochester, New York 14606

Jose R

Job Details: 05/07/2024

Unit has been leaking and had a plugged defrost drain for a long time as there was excessive ice build up in freezer. Removed iced and steamed defrost drain, water now drains from evaporator pan and appears ok

We serviced a

Frigidaire Freezer

Near Webster, New York 14580

Chris

Job Details: 05/07/2024

Frigidaire Model fgsc2335tfb Serial 4a04110513 Had faulty compressor inverter, replaced inverter and compressor is now running and appears ok. May take 24 hours to reach set temperatures

We serviced a

LG Dishwasher

Near Ontario, New York 14519

Chris

Job Details: 05/07/2024

Wash motor is laboring and sound level is loud recommend wash motor be replaced No repair at this time

We serviced a

Hotpoint Stove

Near Fairport, New York 14450

Tina

Job Details: 05/07/2024

Still no 240VAC to range upon arrival. Recommended customer switch on and off main breaker to apartment after reset unit now has correct power to apartment. Recommend electrician if apartment has any more electrical issues

We serviced a

Whirlpool Refrigerator

Near Fairport, New York 14450

Jose R

Job Details: 05/06/2024

Customer line had crack on where it connects to the housing had to replace both housing and the water line at the same time ran unit multiple times and it?s operating with In Specs no leaks

We serviced a

LG refrigerator

Near Fairport, New York 14450

Tina

Job Details: 05/06/2024

LG refrigerator is completely warm. Took cover off of board area and there were 6 flashes on the main board light which indicate either a bad board or a bad compressor. I tested compressor at the windings for resistance and I got 11.6 ohms at 2 of the points but then open when trying to test using the top right winding. Refrigerator had a bad compressor. Long run vent cleaning done

We serviced a

kenmore washer

Near Macedon, New York 14502

Derek

Job Details: 05/06/2024

WPW10268912 May need a water pressure sensor or new shocks. It worked fine for me both times I tried it. It had an out of balance code and a water level code.

We serviced a

Whirlpool Refrigerator

Near Webster, New York 14580

Chris

Job Details: 05/06/2024

Needs right door and freezer handle No repair at this time Approx 800 plus tax would be due

We serviced a

MAytag Washer

Near Irondequoit, New York 14622

Jose D

Job Details: 05/06/2024

The washer won't drain On site. The customer also stated she seen the "LD" error code which stands for long drain. The drain pump is faulty and will need to be replaced.

We serviced a

LG Washer

Near Victor, New York 14564

Derek

Job Details: 05/06/2024

Stacked unit need help getting dryer down. Chris is meeting me later this am. Replaced the hot water valve it was leaking badly.

We serviced a

Whirlpoool refrigerator

Near Scottsville, New York 14546

Job Details: 05/06/2024

Embrace compressor has leaked out most all coolant at the cap tube connector only getting frost on first 6" of evaporator after running for 30 minutes of time, refrigerator will need new sealed system or replacement of unit.

We serviced a

Ge refrigerator

Near Rochester, New York 14626

Cristian

Job Details: 05/06/2024

Replace fridge fan motor temp sensor and did a software update everything is working normal now Wait 24 hours for proper cooling

We serviced a

GE Dishwaser

Near Webster, New York 14580

Chris

Job Details: 05/06/2024

Replaced water level sensor

We serviced a

Maytag Washer

Near Canandaigua, New York 14424

Derek

Job Details: 05/06/2024

I couldn?t find anything wrong with the washer. It sounds like it was out of balance on her. It seems to be fine. It had two unbalanced load codes saved. I made sure she knew how to load the washer correctly.

We serviced a

Kenmore Washer

Near East Rochester, New York 14445

Tina

Job Details: 05/06/2024

Washer needs a new drain pump but customer decided she is going to get a new one due to this one being 13 years old. Dryer vent cleaning done

We serviced a

Maytag Washer

Near Webster, New York 14580

Chris

Job Details: 05/06/2024

Leaking water internally and shorted out main board - repair exceeds value of machine customer will get new washer

We serviced a

Kitchen Aid refrigerator

Near Fairport, New York 14450

Derek

Job Details: 05/06/2024

I found the door was being obstructed by some food and stuff sticking out of the drawer. I tapped up the wires and conduit to the wires at the bottom of the freezer door.

We serviced a

Samsung Dryer

Near Fairport, New York 14450

Tina

Job Details: 05/06/2024

Dryer was not drying, the heating element was bad so a new one as installed alone with a maintenance kit. Dryer is heating without issues.

We serviced a

Bosch Dishwasher

Near Webster, New York 14580

Tina

Job Details: 05/06/2024

Dishwasher inlet valve was leaking, a new one was installed and there is not a leak anymore

We serviced a

Ge Washer

Near Rochester, New York 14623

Jose D

Job Details: 05/06/2024

Grinding noise on site. I was able to manual spin the tube and indicate that the washer has a bearing issue. Customer states it's very load during the spin cycle.

We serviced a

Amana Refrigerator

Near Irondequoit, New York 14609

Jose R

Job Details: 05/06/2024

Customers drain hole was frozen over causing ice to build up in freezer section and also leak out the door went ahead and cleaned out drain hole and drain tube in the back now unit is operating with in specs complete

We serviced a

Samsung Refrigerator

Near Rochester, New York 14606

Jose R

Job Details: 05/06/2024

Customer has a bad ice maker and a bad flipper assembly if wanting to go along with any repair would recommend ice maker and flipper

We serviced a

maytag dryer

Near Pittsford, New York 14534

Chris

Job Details: 05/06/2024

Customer only wants the knob Dropped off knob only send timer back per customer. Timer is approx 197.00 plus tax part only does not include installing part or shipping if customer wants timer as well in future

We serviced a

Samsung Dryer

Near Fairport, New York 14450

Derek

Job Details: 05/06/2024

One of the drum rollers I replaced this December was squeezing again so I replaced it with another new one. Ran and tested it?s nice and quiet!

We serviced a

Electrolux Refrigerator

Near Pittsford, New York 14534

Jose R

Job Details: 05/06/2024

No defect found unit operating with in specs went ahead and converted the temperature to show Fahrenheit and set it to the right temperature

We serviced a

MAytag Refrigerator

Near Scottsville, New York 14546

Job Details: 05/06/2024

Refrigerator compressor bad and will need to be replaced not cost affective to repair due to age recommend replacing unit.

We serviced a

Maytag Washer

Near Rochester, New York 14606

Jose D

Job Details: 05/03/2024

The compacitor is not giving the right readings. More then likely burnt out from quarters jamming the agitator.

We serviced a

Kenmore Washer

Near Fairport, New York 14450

Jose D

Job Details: 05/03/2024

No power on site. The outlet checks out good. I checked all the connection to the main board, no signs of a defective main board. When I plugged the washer back in, it turned on and starting working with no issues. Possible loose wire or outlet connection. Ran and tested, everything is working properly. Advised to call back if the issue happens again.

We serviced a

samsung oven

Near Webster, New York 14580

Chris

Job Details: 05/03/2024

Replaced bake igniter and unit tests ok Oven light switch is intermittent keeping light off but no repair on switch at this time

We serviced a

Whirlpool refrigerator

Near Rochester, New York 14606

Cristian

Job Details: 05/03/2024

Loose connector to the heater causing ice buildup reconnect wire heater started to work normal now wait 24 hours for proper cooling

We serviced a

Kenmore Dishwasher

Near Rochester, New York 14624

Jose D

Job Details: 05/03/2024

I removed the door panel to inspect for leaks, and noticed all the gunk and debris within the door and outside the door. I removed the gunk and cleaned both sides of the door. I leveled the dishwasher so the water is not favoring the front of the door. I Was not able to see any leaks on site, but took preventative measure to help decrease any water leaks. Advised to call back if the dishwasher washer leaks again.

We serviced a

Maytag refrigerator

Near Brockport, New York 14420

Job Details: 05/03/2024

Refrigerator icemaker wire harness broken in door customer will replace unit, oven display will need to be replaced due to leds burnt out. 05-03-24: installed new led board ran and tested all and all is working good.

We serviced a

Kenmore Washer

Near Fairport, New York 14450

Derek

Job Details: 05/03/2024

I ran and tested the washer it?s working fine I didn?t find any leaks or any issues. It could be the plumbing. Thera definitely some sort of leak down there. I didn?t see anything coming from the drain pipes.

We serviced a

LG Washer

Near Rochester, New York 14612

Jose R

Job Details: 05/03/2024

Customer complaint was that the unit would not complete a cycle and the display will just shut off when diagnosing unit button were not being responsive and the turn dial was not being responsive all the time if customer wants to go along with any repair would recommend main pcb

We serviced a

GE Dishwasher

Near Penfield, New York 14526

Cristian

Job Details: 05/03/2024

Did a software update unit is working normal now

We serviced a

Samsung WAsher

Near Rochester, New York 14612

Cristian

Job Details: 05/03/2024

Replace dampers and did a short vent cleaning

We serviced a

LG Refrigertoar

Near Rochester, New York 14606

Job Details: 05/03/2024

Checked all connections all are good, checked ked icemaker voltage from board all is good, checked icemaker test mode all is operating good if problem returns will need the main pcb.

We serviced a

Kitchen aid Dishwasher

Near Pittsford, New York 14534

Jose R

Job Details: 05/03/2024

Went ahead and replaced door latch and owi sensor now unit is operating with in specs complete

We serviced a

ge oven

Near Irondequoit, New York 14609

Jose D

Job Details: 05/03/2024

The oven will not turn on, and there is no sparks coming from the stove burners. The igniter amprage is reading 2.2, the igniter will need to be replaced. The spark module will need to be replaced.

We serviced a

whirlpool refrigerator

Near Ontario, New York 14519

Chris

Job Details: 05/03/2024

Plastic water supply line to refrigerator was leaking - replaced with copper line and unable to locate any other leaks Left old water line with customer

We serviced a

Maytag oven

Near Rochester, New York 14606

Job Details: 05/03/2024

Installed new bake element ran and tested all and all is heating and working good.

We serviced a

Frigidaire Oven

Near Henrietta, New York 14467

Derek

Job Details: 05/03/2024

I replaced the bake igniter. It was taking a long time to ignite the oven. I ran and tested the oven. I also calibrated it. It?s coming up to proper temperature.

We serviced a

Ge refrigerator

Near Webster, New York 14580

Chris

Job Details: 05/03/2024

Replaced main board and unit now runs May take 24 hours for temperature to regulate

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