Went ahead and replaced the main pcb and also the touch screen unit operating with in specs complete

Customer?s compressor would not turn on causing the unit not to work in both compartments went ahead and replaced the start kit unit operating with in specs complete

Replaced ice room defrost heater and limiter under warranty Passes all tests in service mode and may take up to 24 hours to make ice If unit stops making ice again in near future possible control board issue and would recommend changing

Replaced bake element and has good heat

Customer unit had a leak that messed up a bunch of valuable items that are not replaceable when diagnosing unit the drain line was completely detached went ahead and and tightened drain and ran multiple times now unit working with in specs complete

Washer has bad gearcase and clutch est approx 500 plus tax due Dryer has loud rollers/ idler also recommend vacuum of cabinet estimate approx 210 plus tax due Lg range recommend conv fan motor and igniter Est approx 250.00 plus tax due Dishwasher appears ok Frig appears ok M/w appears ok No repairs at this time , customer to call if anything to be ordered

Replaced heating element and checks ok

Customer stated that unit was making a crazy noise and lost cooling in both compartments had unit unplugged for 24 hours but when diagnosing unit had a full frost fans were spinning confirm damper opening and closing and no error codes inform customer to monitor unit had a 90 day service call

Appears gas valve is sticking closed draws approx 3-3.10 amps and never lights Estimate approx 400 plus tax would be due No repair at this time

Replaced the bad board and tested good. Needs a new board 134557201NH see customer notes call Beth with any info no rush part is on back order . Should be warranty repair just replaced the board back in June.

Needs an adapter from 1/4 to 5/16 copper line. He fitting in the plastic end of the fridge hose is leaking. Replaced the end of the hose with the adaptor. No leaking now.

Replaced water inlet solenoid valve And checks ok

Put spring back on and fixed dispenser cover

Error code F2E1 was displayed which is a error with the control panel. Turned off breaker and accessed control panel and made sure that all connections were secure then put back together and turned back on. Error was gone, turned on upper and lower oven and both preheated to 350? and ran without issues. If this happens again a new control panel will need to be ordered but it?s currently on back order.. part number will be put in notes just in case.

Not able to fix door. Ustomer is just going to keep using it

Replace left and right plastic hinge base on last diagnostic all set unit close fine now

Replace bake element tested unit no issue working well

Replace door switch tested unit and now unit is working fine now

Customer supplied part didn?t take me long only did one side unit is closing and opening correctly.

Installed new gas dryer and it came with a new gas line.

Microwave was not turning on, tested components and fuse was loose, put back together and plugged back in and it?s working and heating without issues

Replaced lid lock assembly and unit tests ok

Needs air flow housing and dampener. I replaced it and reset the main board. The dampener was making a loud groaning noise when it would open and close.

Will recommend motor customer will let us know if want repair

Complaint of no tumble. Found broken belt with Chinese rollers that customer stated were replaced 2 months ago by someone else. This unit is the oversized drum and has a special order belt and 5 rollers instead of 4. Use repair kit for 4 rollers and idler. Needs 1 addition roller Al la carte and XL belt. 7/7 installed belt, 5 wheels and pulley. Dryer is running without issues.

Replaced ice maker Informed customer that he will need water pipe customer would like to go along with the repair

Switched out TCO and did quick vent cleaning that was only on 3? of venting. Dryer is running and heating

Dryer was not starting, took apart and tested components and the TCO was broken so a new one was installed along with a maintenance kit that includes 4 wheels, a belt and an idler pulley. Dryer is heating and workin without issues.

DW is leaking at sump, customer decided to get a new one

Replaced faulty RPS and tests ok

Dryer was not heating, took apart and tested all components and the heating element was broken, be if the wheels was also broken, a new element, 4 wheels, new belt and idler pulley were installed and it?s working without any issues.

Appears to be leaking Freon needs sealed system work no repair at this time

The arm for he ice was broken so it wasn?t recognizing the level of the ice so it kept filling and over filling the housing.

Customer unit has weak cooling coming from fridge confirmed full frost pattern inside of fridge and also that fan is spinning good felt air flow going through damper would recommend temp control board and damper

Replaced damper motor assembly and is functioning properly

Compressor issues variable speed compressor and it?s only running on low it will not speed up even I. Diagnostic mode. It will not keep the fridge and freezer cold.

Entire fridge was warm, checked reading on board and bi metal and heater were good so the board was bad. Took apart freezer and steamed out all the ice the put back together, installed new board and programmed it.

Needs motor no repair at this time Estimate approx 395 plus tax and shipping would be due if ordered

Model number is not available #LMVM2033ST /01 to order parts

07/06/2023 08:50 am by Cristian Ayala Cleaned out filter trap it was full with towel lint unit sounds normal now .

Replaced belt , idler and rear bearing/ supports Checks ok

Needs drum has crack also catch on door is bad Drum appears to be on back order No repair at this time

Replaced clutch and pulley kit

Took auger apart and there is about 3? f ice in the case of it. Customer is going to defrost and see if that works. Part is NLA

Washer is not working, ran diagnostics and there are no error codes but the drum won?t spin, when trying to spin by hand it won?t move at all. Customer is going to get new washer

Will recommend replacing gas valve #

Motor is groaning at start up. It has an intermittent no heat issues. It worked the whole time I was there. But his wife used it the other day and nothing. The sensors all seem to be working fine. Also the igniter seems good. It looks as if it?s the computer or the gas valves which are built into the entire valve body. 16 ur old unit not going to fix

Will recommend re wire everything back and try replace jazz board if compressor is working

Defrost thermostat blown and will need to be replaced as a kit. 7-5-23: Replaced heating element kit ran and tested all and all is getting good frost pattern and thermostats are reading correct ohm reading for unit temp.

Fans were all running, compressor was super hot and entire unit was warm. Tested compressor temp and it was 161? put a cold cloth on it to try and bring temp down and put a new start relay on it but temp didn?t drop and compressor kept clicking on then right back off multiple times. Customer is going to get a new appliance

7/5/23 needs low side assy and compressor no repair Complaint of small ice. Unit has been off and n arrival and is at room temp. Turned on and unit does call for water. Customer advised unit must remain plugged in so we can assess if unit is reaching operating temp. Follow up scheduled for Thursday.

Customers unit would not go into a spin mode when diagnosing unit viewed that the idler was broken off went ahead and replaced maintenance kit

Customer was not getting proper voltage going into the outlet went and tried another outlet unit started right up and confirmed that customer has full frost pattern and that all the fans are spinning informed them on the 90 day service call and to monitor unit complete

Customer unit would not open the door and was spitting a door error code went ahead and replaced door switch ran a rinse and spin and unit operated correctly and completed

Put washer into manual test mode and went thru all options and everything passed without issues. Checked wire harness to make sure everything was connected to the board. Did some customer education with making sure the knobs are clicked onto me of the spots because if not it could trigger it to turn on. If issue does continue a wire harness for the switches is what would be needed.

Complaint of no heat. Confirmed 240 VAC power supply. Confirmed Heat relay closes when heat requested. Measured 74 VAC from line 1 to line 2 through heater circuit when unit is running. Open in heater circuit, found open element. Idler pulley also stripped and eating away at belt. Needs heater element and repair kit. Installed new element and dryer repair kit. Tested unit and unit tested good.

Hooked yellow gas flex line up to gas valve/ regulator on Samsung range and appears ok Shut off fixture appears attached to floor seems loose but does not appear to be leaking would need plumber to address as it?s on the supply side of the shut off valve

Replaced hub now drum and agitator are spinning together and no error codes appeared when running a rinse and spin complete

Icemaker bad replaced and all is running good.

Didn?t see no issue found unit was working when I got on site

Customer had washed a pair of shoes and a pair of cleats in the machine. It stopped mid cycle then drained all the water. The pump ran again then shut off and customer unplugged washer till today. I plugged it back in and ran a small load and it went thru all cycles without issues. I explained to customer that with the shoes it could have thrown it off balance which would cause these issues.

Customer said she was bearing a grinding sound. I ran a wash load and it went thru all cycles without making any unusual sounds. Let customer know it might happen when there is weigh in the basket which would be the bearings and the gear case is NLA. Customer is just going to keep using

Evap fan/ cover assy is NLA Can try just drain upgrade and sensor but cover is NLA cannot guarantee sensor and drain alone will solve issue Estimate approx 230 plus tax due if customer wants to chance sensor and drain only No repair at this time

Cleaned out leak sensor unit is working normal now

Will recommend replace door switch

Complaint of no operation. Found belt out of track due to broken idler pulley. Fixed with dryer repair kit. Tested unit and unit tested good.

I removed the console and popped the power button back into the the front control panel. I tested it a few times it seems to be good. If it keeps happening. They may need a new console.

Replaced the fridge evap fan it was. It working. It?s going to need the first deli fan it too isn?t working and is all frozen up. Replaced the deli fan assy and tested. The fans are working great for the ff fridge section.

Complaint of warm temps. Measured 31 in FZ and 55 in FF. Complaint of ice build up on FZ fan. Ran defrost test and no amp draw through defrost circuit despite ACU indicating closed circuit. Confirmed continuity through defrost element circuit in FZ. Measured 5.19 kohms resistance though FF Evap thermistor a temperature reading of 52 degrees in line with temperature measurement. Measured 8.9 kohms in FZ Evap thermistor a temp reading of 31 degrees in line with initial temperature measurement. Unit is not going into defrost when requested possibly due to high temps. Defrost logic not outlined in service manual. Inspected evaporator in FZ compartment and frost pattern is indicative of low refrigerant. Unit is low cool in both compartments due to sealed system failure. Customer reaching manufacturer regarding this repair. In addition to sealed system failure FZ door gasket is not aligned. Reinstalled FZ door and supports per service manual instruction and gasket still out of line. This is letting moisture build in FZ compartment causing the ice build up on FZ fan. Customer to reach manufacturer regarding sealed system and gasket.

Drain filter clogged cleared drain ran and tested all is running and draining good.

Ice maker fill tube came off and water was going all in the freezer and freezing. Steamed out freezer, ice maker is working and filled before I left.

Customer unit was making a squealing noise went ahead and cleaned out the inside of the unit and applied service maintenance kit on the unit now it?s operating with in specs complete

Replaced adaptive defrost elec, and unit now defrosts and circulates air

Tenant stated AE code appeared right when they turned it on and dishwasher would not run. I pulled dishwasher out so I could see under it and started a load. There was no water underneath and nothing was leaking while I was there. I ran it for about 25min. Put dishwasher back and started it a few more times and it started every time. Customer is aware they have 90 days for service call with same issues. Landlord gave tenant permission to sign for card since he was not here

Belt broken replaced as kit ran and tested all and all is running good vacuumed inside of dryer.

Complaint of no cool. Measured 78 in FF and 75 in FZ. Compressor is running. Condenser coils are at ambient temperature. Sealed system failure.

Vent lose from angle going outside. Reconnected with clamp. Tested unit and unit tested good.

Ice maker will not advance in harvest and also unit needs drain, cover and sensor update to resolve frozen ff section No repair at this time

I replaced the washer drain pump it wouldn?t always work sometimes it would drain other times it wouldn?t . I took the dryer apart and replaced the belt the rear bearing and the belt tensioner. It doesn?t squeak anymore, and doesn?t act like it?s struggling to turn the drum.

Replace spark module and tested unit 4 times no issues found .

Complaint of no ice. Measured 41 in FF and -4 in FZ. Optics indicator flashes regardless of position of ice bucket flip door. Power cycled unit. Same response. Needs optics. Quote for optics and IM. Cannot confirm IM functions without optics. If IM not needed remove from work order. Unit is over 15 years old. Customer considering all options

Customer unit was making a loud screeching noise went ahead and took unit apart cleaned out the inside and also replaced maintenance kit put everything back now everything is working with in specs complete

Unit will need UI PCB assembly customer will call LG.

Hot water inlet valve leaking and will need to be replaced.

Dryer was taken apart when I got here and customer son said wheels were bad and making it clunk. Installed 4 new wheels, pulley and belt. Also tested components while taken apart and everything worked. Put dryer back together and there is no more sound and it?s heating without issues.

Cleaned out orifices unit is working well customer don?t want no parts replace .

Needs new wash motor, will need to disconnect plumbing / electrical to uninstall unit to replace motor. I removed he dishwasher removed the drip tray and necessary parts. I replaced the motor it was burned up and there was black charing around the motor parts.

Replace water valve #if customer calls back icemaker not making ice will recommend heater # Bi mental # also unit have to be defrost 24 hours before we show up

Customer unit was making loud noise when in operation when diagnosing unit viewed that the two back supporters where bad causing a loud rumbling noise parts are unavailable to order and discontinued customer will not be able to use the unit and explore there options on a new one

Customer showed me a door lock error but I couldn?t get the door lock to not work. I also didn?t have the correct one on my van to change it. Also the customer showed me a video of the washer bugging out and beeping like crazy. I couldn?t replicate that condition either. No codes in diagnostic mode. It?s possible it had a stuck button or a computer issues possibly. I moved the dryer and the washer positions in the closet.

Replace main pcb tested unit working correctly now

Circulations motor is not stating will recommend Sump pump #WPW10605059 Model number #665.15112k217 NSA emailed us 7/3 the repair has been declined.

Complaint of clumping of ice. Ice is clumping in ice box. Confirmed ice door functions properly. Inspected ice maker compartment and compartment is filled with ice, consistent with leak IM or water circuit on for too long. IM no longer available for this unit. Turned IM off. Customer to use trays or purchase ice,

Cleaned out filter and drain line unit drains fine now also water temp needs to be at 120 to clean dishes properly only around 90 If customer calls back will recommend motor assembly # $250

Customer complaint was dishwasher had no power and was not running. When I got here he said that Thursday it started working again but he wanted us to come check it out. Dishwasher is working without issues. Let Customer know he has 90 days if the same issues happens again. He also said he had lost power for a bit about a week ago which could have contributed to the unit not working right away.

Freezer evap fan broken and will need to be changed, replaced evap fan ran and tested all and all is defrosting and running good.

Replace fridge fan motor tested unit and fan now stay on logger the the original one wait 24 hours for proper temp .

Deli drawer was freezing food along w ice build up and rest of fridge was getting warmer. FF evap fan was not working. I installed a new fan and it?s working without issues.

Ice maker started working, freezer evap was iced over and I defrosted it and unclogged the drain in the back. There is a good frost pattern on on evap now. There is a defrost issues. This is a 12 year old Samsung so customers are going to get a new one rather than getting this one fixed completely but they said they will pay trip charge and labor since the whole thing was iced over and I steamed it all out.

Ran refrigerator through service mode all components check good evap is fully frosted temps are running normal for customer settings, changed from Adaptive to fixed defrost time to correct any defrosting issues.