Service History 17

Near Penfield, New York 14526

Cristian

Job Details: 09/08/2026

Possible recall: still not cooling

Near Rochester, New York 14604

Cristian

Job Details: 09/08/2026

Summary: Jennifer Ramirez of BIOM Systems requested service for a refrigerator at a Buckingham Properties suite. Refrigerator is not cooling, and caller suspects the evaporator fan motor. Brand was stated as “Brigida.” Phone on file is 9714294556. Email is jennifer.ramirez@biamp.com. Standard diagnostic fee is $124.99 plus tax, due at completion; payment accepted by cash, credit, debit, or check.Job scheduled for Tuesday, September 08, 2026 from 08:00 AM to 12:30 PM (US/Eastern).Further Details: https://app.sameday.ai/conversations?id=6a99ed1e0597ae2378c5ee54

We serviced a

Samsung Oven/Stove Top

Near Rochester, New York 14626

Cristian

Job Details: 09/08/2026

Issue: 1-oven not coming to temp, 2-dryer not completely drying, whirlpool electric3-washing machine not washing properly thinks it might just need to be cleaned , whirlpool Day/Date/Time:9/8/2026 morning Who to call for dispatch: Make sure you text Theresa she is deaf.

Near Penfield, New York 14526

Chris

Job Details: 09/08/2026

Summary: refrigerator service for Tuesday, September 8, 2026 afternoon appointment window. Customer reports refrigerator not cooling properly.Would like Chris 3-5

We serviced a

GE Oven/Stove Top

Near Webster, New York 14580

Chris

Job Details: 09/08/2026

SOLD WORK: Install burners on Range.

Near Penfield, New York 14526

Chris

Job Details: 09/08/2026

Issue: *RECALL* Ice maker still not making ice *ordering another icemaker just in case the icemaker is bad* Day/Date/Time: 09/08/26 12-5 Who to call for dispatch: Joy

Near Rochester, New York 14622

Chris

Job Details: 09/08/2026

Time slot requested: Tue, Sep 8, 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Dryer Repair What is the brand?: Whirlpool Additional Details: We have an older style Whirlpool duet steam electronic electric dryer. It still has heat and the dials work (no error code) but the drum itself will either run very slowly or not at all. It cannot handle more than a towel or two. We managed to get it to dry a very light load last week, but not anymore. When we try to turn the drum while the machine is off, it mostly won't budge.

Near Rochester, New York 14625

Chris

Job Details: 09/08/2026

Bosch dishwasher repair. Dishwasher displays error code E15, indicating water in the pan.

Near Penfield, New York 14526

Chris

Job Details: 09/08/2026

Issue: washer filled with water and leaked onto the floor. The water supply was turned off and the unit was drained. Date: 09/08 morningWho to call: John

We serviced a

Frigidaire Refrigerator

Near Buffalo, New York 14221

Tina

Job Details: 09/04/2026

Issue: rattling sound Day/Date/Time: 9/4 afternoon Who to call for dispatch: ken cell

Near Lockport, New York 14094

Tina

Job Details: 09/04/2026

Refrigerator/ Freezer Repair 9/4 afternoonlucas cell

We serviced a

GE Oven/Stove Top

Near Buffalo, New York 14228

Tina

Job Details: 09/04/2026

Issue: 2 of the burners if on low the burners are getting too hot and 1 does not work at all call landlord Sam before doing any work, cc on file Call tenant Pat when on the way Day/Date/Time:9/4/2026 afternoon Who to call for dispatch: Pat, 716-694-7657

Near Tonawanda, New York 14150

Tina

Job Details: 09/04/2026

Issue: still off balance sam k recall Day/Date/Time: 9/4 early afternoon Who to call for dispatch: debbie cell

We serviced a

Kenmore Oven/Stove Top

Near Buffalo, New York 14208

Tina

Job Details: 09/04/2026

Issue: burner clicking and not working Day/Date/Time: 9/4 morning Who to call for dispatch: renee cell

We serviced a

Samsung Refrigerator

Near West Seneca, New York 14224

Tina

Job Details: 09/04/2026

Issue: not cooling Day/Date/Time:9/4/2026 morning Who to call for dispatch: Anne cell

Near Pittsford, New York 14534

Steve O

Job Details: 09/04/2026

Summary: Janice Start, phone 5853830756. Scheduling service for a Kenmore refrigerator making a loud vibrating noise. Customer accepted appointment window Friday, September 4, 2026 from 12:30 PM to 5:00 PM.

We serviced a

KitchenAid Refrigerator

Near Pittsford, New York 14534

Steve O

Job Details: 09/04/2026

Issue: under the counter icemaker before 4:30 Day/Date/Time: 9/4 afternoon Who to call for dispatch: husband cell

We serviced a

LG Dryer

Near Honeoye Falls, New York 14472

Steve O

Job Details: 09/04/2026

Issue: computer works but when you hit start it doesnt startwhirlpool ice maker not making ice Day/Date/Time: 09/04 afternoon Who to call for dispatch: Andrew

We serviced a

Maytag Dryer

Near Pittsford, New York 14534

Steve O

Job Details: 09/04/2026

Issue: not heating would like to take a look and maybe get vent cleaned Day/Date/Time:9/4/2026 morning Who to call for dispatch: Jeff cell

We serviced a

LG Dryer

Near Pittsford, New York 14534

Steve O

Job Details: 09/04/2026

Issue: Not heating well clothes come out damp and not heating for long Lg washer would like filter cleaned if it has one and check the hose Day/Date/Time: Who to call for dispatch:

We serviced a

Kenmore Refrigerator

Near Pittsford, New York 14534

Steve O

Job Details: 09/04/2026

Issue: making a loud noise It is a coldspot series but google says it is made by kenmore Day/Date/Time:9/4/2026 morning Who to call for dispatch: Kate

We serviced a

Whirlpool Washer

Near Fairport, New York 14450

Steve O

Job Details: 09/04/2026

Issue: has a smell coming from it and wants to know where Wants DVC also Day/Date/Time: 09/04 morning Who to call for dispatch: Jane

Near Buffalo, New York 14226

Samuel

Job Details: 09/04/2026

Summary: , requested service for a Samsung dryer with water inside after a basement flood. 9/4 afternoonbrenda cell

We serviced a

Samsung Dryer

Near Buffalo, New York 14226

Samuel

Job Details: 09/04/2026

Issue: Turns off middle of the cycle Dishwasher is not drying Day/Date/Time: Who to call for dispatch: (716) 861-4169

Near Buffalo, New York 14213

Samuel

Job Details: 09/04/2026

sold work

We serviced a

Electrolux Washer

Model FFFW5000QW0

Near Williamsville, New York 14221

Samuel

Job Details: 09/04/2026

*use CC on file*Issue: not spinning all of the water out of the clothes Day/Date/Time: 09/04 morning Who to call for dispatch: Iskalo developement

We serviced a

Frigidaire Refrigerator

Near Brighton, New York 14610

Sam

Job Details: 09/04/2026

Issue: icemaker not working and dvc Day/Date/Time: 9/4 afternoon Who to call for dispatch: carolyn cell

Near West Henrietta, New York 14586

Sam

Job Details: 09/04/2026

Repair What needs to be repaired?: Refrigerator/ Freezer Repair What is the brand?: Whirlpool Additional Details: icemaker has stopped working. We have purchased the replacement part, if it needs to be replaced

We serviced a

Whirlpool Refrigerator

Near Hilton, New York 14468

Sam

Job Details: 09/04/2026

Issue: not cooling Day/Date/Time:9/4/2026 morning Who to call for dispatch: Ivan

We serviced a

Whirlpool Oven/Stove Top

Near Buffalo, New York 14213

Mike

Job Details: 09/04/2026

Issue: Not heating Day/Date/Time: 09/04/26 12-5 Who to call for dispatch: Melina

Near Buffalo, New York 14221

Mike

Job Details: 09/04/2026

Not drying 9/4 afternoonahamed cell

Near Buffalo, New York 14215

Mike

Job Details: 09/04/2026

sold work marcone eta thursday 9/3

We serviced a

LG Washer

Near Buffalo, New York 14211

Mike

Job Details: 09/04/2026

Issue: not spinning Day/Date/Time:9/4/2026 morning not before 9 Who to call for dispatch: Mohames cell

We serviced a

Samsung Refrigerator

Near Amherst, New York 14221

Mike

Job Details: 09/04/2026

Issue: freezer not cold enough Day/Date/Time: 9/4 late afternoon after 3pm Who to call for dispatch: matthew cell

We serviced a

Samsung Refrigerator

Near Buffalo, New York 14221

Mike

Job Details: 09/04/2026

Issue: not cooling Day/Date/Time: 9/4 afternoon Who to call for dispatch: harry cell

Near Buffalo, New York 14221

Mike

Job Details: 09/04/2026

Issue: same issue still not working tina recall but requested a different techDay/Date/Time: 9/4 afternoon Who to call for dispatch: bernarde cell

Near Orchard Park, New York 14127

Mike

Job Details: 09/04/2026

KitchenAid refrigerator with a concern about a possible coolant or Freon leak. 9/4 morningann marie cell

Near Buffalo, New York 14215

Mike

Job Details: 09/04/2026

sold work marcone eta thursday 9/3

We serviced a

Maytag Dryer

Near Buffalo, New York 14215

Mike

Job Details: 09/04/2026

Issue: not starting Day/Date/Time: 9/4 morning Who to call for dispatch: jackie cell

We serviced a

Maytag Oven/Stove Top

Near Syracuse, New York 13208

Kyle

Job Details: 09/04/2026

Issue: not heating properly Day/Date/Time: 9/4 afternoon Who to call for dispatch: timothy cell cc on file

We serviced a

GE Washer

Near Syracuse, New York 13215

Kyle

Job Details: 09/04/2026

Main board install

Near East Syracuse, New York 13057

Kyle

Job Details: 09/04/2026

requests follow-up refrigerator service after yesterday's completed visit. Refrigerator compartment is freezing food, fan seems to run continuously, and setting is at 42 degrees but food still freezes. 9/4 after 11kathleen cell

We serviced a

LG Washer

Near Chittenango, New York 13037

Kyle

Job Details: 09/04/2026

Issue: does not work and putting out a really bad odor wtw7500gc3 Day/Date/Time: 09/04 afternoon Who to call for dispatch: Reinee

We serviced a

Samsung Washer

Near Central Square, New York 13036

Kyle

Job Details: 09/04/2026

Issue: Making a loud noise during the spin cycle Day/Date/Time: 09/04/26 8-12 Who to call for dispatch: Andy

We serviced a

Bosch Dishwasher

Near Fairport, New York 14450

Jose R

Job Details: 09/04/2026

Issue: right hand side door string snapped Day/Date/Time: Who to call for dispatch: (585) 377-6420

We serviced a

Frigidaire Washer

Near Penfield, New York 14526

Jose R

Job Details: 09/04/2026

Issue: not draining Day/Date/Time:9/4/2026 afternoon Who to call for dispatch: Julie cell

We serviced a

GE Oven/Stove Top

Near Rochester, New York 14607

Jose R

Job Details: 09/04/2026

Issue: One burner doesn't light and the others are not lighting properly Day/Date/Time: 09/03/26 12-5 Who to call for dispatch: Denise

We serviced a

Kenmore Washer

Near Ontario, New York 14519

Jose R

Job Details: 09/04/2026

Issue: belt making noise and the gasket on the door is broke Day/Date/Time:9/4/2026 afternoon Who to call for dispatch: Stephen cell

We serviced a

Samsung Refrigerator

Near East Rochester, New York 14445

Jose R

Job Details: 09/04/2026

Issue: Not cooling Day/Date/Time: 09/04/26 8-12 Who to call for dispatch: Russ

Near Rochester, New York 14611

Jose R

Job Details: 09/04/2026

Issue: gas oven where the temperature display is not working.Date: 09/03 morningWho to call: Sally

We serviced a

Samsung Dishwasher

Near Rochester, New York 14610

Jose D

Job Details: 09/04/2026

Issue: can't get the pod drawer open Day/Date/Time: 9/4 last call Who to call for dispatch: jessica cell

We serviced a

Whirlpool Dishwasher

Near Rochester, New York 14618

Jose D

Job Details: 09/04/2026

Upper wheel install

Near Irondequoit, New York 14609

Jose D

Job Details: 09/04/2026

Possible recall: Issue: Still has ice building up underneath freezer door Model WRX986SIHZ00 Day/Date/Time: 9/4/2026 afternoon Who to call for dispatch: jerry cell

We serviced a

Bosch Microwave

Near Pittsford, New York 14534

Jose D

Job Details: 09/04/2026

Issue: flashes and then burning smell Day/Date/Time: 9/4 morning Who to call for dispatch: anabella cell

We serviced a

GE Dryer

Near North Chili, New York 14514

Jose D

Job Details: 09/04/2026

timer install

Near Churchville, New York 14428

Jose D

Job Details: 09/04/2026

Issue: icemaker still not working dc recall Day/Date/Time: 9/4 morning Who to call for dispatch: lynn cell

Near Williamsville, New York 14221

Jamie

Job Details: 09/04/2026

sold work marcone eta thursday 9/3Booked Friday 9/4/2026 afternoon, wants last call 3-5

Near Niagara Falls, New York 14304

Jamie

Job Details: 09/04/2026

sold work

Near Middleport, New York 14105

Jamie

Job Details: 09/04/2026

sold work marcone eta tuesday 9/1

Near Clarence Center, New York 14032

Jamie

Job Details: 09/04/2026

Igniter glows. Doesn’t light. Tried to light with lighter and gas bar puffs flame then quits 9/4 morningsteven cell

We serviced a

Bosch Dishwasher

Near Lockport, New York 14094

Jamie

Job Details: 09/04/2026

Issue: E15 Error Code *$30 Coupon* Day/Date/Time: 09/04/26 8-12 Who to call for dispatch: Lola

Near Lockport, New York 14094

Jamie

Job Details: 09/04/2026

sold work

Near Webster, New York 14580

Dustin

Job Details: 09/04/2026

Summary: XL dryer, model MGDB835DW3, under 10 years old. The dryer functions but makes noise when the drum moves. Appointment accepted for Friday, September 4, 2026, from 12:30 PM to 5:00 PM Eastern.

We serviced a

Samsung Refrigerator

Near Ontario, New York 14519

Dustin

Job Details: 09/04/2026

Issue: data screen working, no water and not coolingHas to leave by 1:30 Day/Date/Time:9/4/2026 morning Who to call for dispatch: Neil cell

Near Irondequoit, New York 14617

Dustin

Job Details: 09/04/2026

Possible recall: Issue: leaking water out the door, she said it also was not draining the last time and it still is not draining Day/Date/Time:8/31/2026 morning Who to call for dispatch: Carol cell

Near Pittsford, New York 14534

Dustin

Job Details: 09/04/2026

Time slot requested: Fri, Sep 4, 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Dishwasher Repair What is the brand?: LG Additional Details: water not draining. won't complete cycle. beeps and flashes "OE" Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: Yes Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch:

We serviced a

Whirlpool Dishwasher

Near Canandaigua, New York 14424

Derek

Job Details: 09/04/2026

Issue: 2x Whirlpool Dishwasher E4F8 Error CodeSpeed Queen Gas Dryer Not heating Day/Date/Time: 09/04/26 12-5 Who to call for dispatch: Rachel

Near Canandaigua, New York 14424

Derek

Job Details: 09/04/2026

Summary: dryer that is not turning on. Friday September 4, 2026 from 12:30 PM to 5:00 PM.

Near Farmington, New York 14425

Derek

Job Details: 09/04/2026

Time slot requested: Fri, Sep 4, 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Washer Repair What is the brand?: Whirlpool Is this a stacked unit?: No Additional Details: During rinse cycle washer goes into an F8E1 error and doesnt finish, if put into a quick cycle right after we can get it to go through a cycle but this is almost 100% of the time on the rinse cycle.

We serviced a

KitchenAid Dishwasher

Near Victor, New York 14564

Derek

Job Details: 09/04/2026

Issue: not draining Day/Date/Time: Who to call for dispatch: (585) 749-8766

We serviced a

Whirlpool Dryer

Model WED4900XW0

Near Canandaigua, New York 14424

Derek

Job Details: 09/04/2026

Issue: making loud noise Day/Date/Time: 9/4 morning Who to call for dispatch: linda cell

We serviced a

KitchenAid Refrigerator

Near Webster, New York 14580

Denam R.

Job Details: 09/04/2026

Issue: When fan is not running makes a strange sound coming from the back Day/Date/Time: Who to call for dispatch:

Near Penfield, New York 14526

Denam R.

Job Details: 09/04/2026

Summary: Anthony Coach Romilio, phone on file, is scheduling service for a Samsung dryer that is not drying clothes thoroughly. Service address is on file. Customer accepted the Friday, September 4, 2026, 12:30 PM to 5:00 PM appointment window. Standard diagnostic fee is $124.99 plus tax, payable at completion by cash, credit, debit, or check.Job scheduled for Friday, September 04, 2026 from 12:30 PM to 05:00 PM (US/Eastern).Further Details: https://app.sameday.ai/conversations?id=6a99ebda0d381a8fed754770

We serviced a

Whirlpool Dishwasher

Near Penfield, New York 14526

Denam R.

Job Details: 09/04/2026

Issue: top rack feel apart also would like his fridge looked at Day/Date/Time: Who to call for dispatch: (585) 455-8251

Near Ontario, New York 14519

Denam R.

Job Details: 09/04/2026

Summary: Caller: Will Moore, phone 5857662630, existing customer. Service address in Ontario, NY, confirmed same as on file. Issue: Samsung refrigerator ice maker not working properly, customer requested a visit next week. Customer is within Rochester service area. Job type confirmed as serviceable (appliance repair). Appointment scheduled for Friday, September 4, 2026 from 8:00 AM to 12:30 PM using available morning spot. Standard diagnostic / trip fee of $124.99 plus tax applies; tech will diagnose on site and quote any repair costs. Customer understands we aim for same-day repair when parts are on the truck, with 1-2 day turnaround if a part must be ordered. No additional questions at time of booking.Service Location: 1736 Kenyon Rd, Ontario, NY, 14519-8808Job scheduled for Friday, September 04, 2026 from 08:00 AM to 12:30 PM (US/Eastern).Further Details: https://app.sameday.ai/conversations?id=6a90a5e1e80d640faae06b78

We serviced a

Frigidaire Refrigerator

Near Ontario, New York 14519

Denam R.

Job Details: 09/04/2026

Issue: leaking Day/Date/Time: 9/4 early morning Who to call for dispatch: barbara cell

Near Rochester, New York 14625

Denam R.

Job Details: 09/04/2026

Sold Work. Speed Sensor

We serviced a

Samsung Dishwasher

Near Rochester, New York 14612

Dave

Job Details: 09/04/2026

SOLD WORK...Install display panel, Samsung.

We serviced a

Frigidaire Refrigerator

Near Rochester, New York 14607

Dave

Job Details: 09/04/2026

SOLD WORK...Install evap fan, part SSB

Near Rochester, New York 14618

Dave

Job Details: 09/04/2026

Sold Work. Thermistor Kit

Near East Rochester, New York 14445

Dave

Job Details: 09/04/2026

Summary: Dishwasher is not cleaning dishes properly and is making a banging noise. Date/Time: 09/04/26 Last CallWho to call for dispatch: Shelly

We serviced a

GE Dryer

Near Rochester, New York 14622

Dave

Job Details: 09/04/2026

Issue: timer not working Day/Date/Time:9/4/2026 morning Who to call for dispatch: Jamie cell

We serviced a

Frigidaire Refrigerator

Near Rochester, New York 14624

Cristian

Job Details: 09/04/2026

Issue: *RETURN* Error Code is still popping up they have a part Day/Date/Time: 09/04/26 Last Call after 3:45 Who to call for dispatch: Gail

We serviced a

Samsung Oven/Stove Top

Near Rochester, New York 14612

Cristian

Job Details: 09/04/2026

Issue: SE Error Day/Date/Time: Who to call for dispatch: (585) 355-3654

Near Webster, New York 14580

Cristian

Job Details: 09/04/2026

Booked via Scheduling Pro: Customer Name: Shannon Fitzpatrick Time slot requested: Fri, Sep 4 at 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Dryer Repair What is the brand?: Maytag Additional Details: Dryer vent needs to be installed

We serviced a

LG Refrigerator

Near West Henrietta, New York 14586

Cristian

Job Details: 09/04/2026

Fan motor

Near Rochester, New York 14624

Cristian

Job Details: 09/04/2026

Door boot and hinge replacement

Near Rochester, New York 14609

Cristian

Job Details: 09/04/2026

Booked via Scheduling Pro: Customer Name: Paul Sussman Time slot requested: Fri, Sep 4 at 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Washer Repair What is the brand?: Whirlpool Is this a stacked unit?: No Additional Details: Washing machine gives error code F9E1. Tenant phone number is 585-683-1923.

We serviced a

Samsung Refrigerator

Near Webster, New York 14580

Chris

Job Details: 09/04/2026

Issue: ice maker is freezing up, leaking water Day/Date/Time:9/4/2026 afternoon 3-5 Who to call for dispatch: Craig

Near Webster, New York 14580

Chris

Job Details: 09/04/2026

Sold Work. Temp Sensor

Near Webster, New York 14580

Chris

Job Details: 09/04/2026

Summary: Refrigerator section is not cooling while freezer is working.

Near Walworth, New York 14568

Chris

Job Details: 09/04/2026

Summary: Dishwasher is leaking from the bottom. Appointment accepted for Friday September 4, 2026 from 8:00 AM to 12:30 PM.

We serviced a

Whirlpool Washer

Near Webster, New York 14580

Chris

Job Details: 09/04/2026

Left wire harness disconnected so customer can't try to use it because it's unsafe and chance of unit failing farther and locking clothes inside.- the washer was unusable/inoperable before our arrival to begin with. If cx would like to order parts quoted we can repair assuming cx does not try farther DIY repairs Customer requested we order and install the lid and lock customer already has the new lock ordered themselves

Near Webster, New York 14580

Chris

Job Details: 09/04/2026

*FIRST CALL* Sold Work. Harness and ignitor

Near Tonawanda, New York 14150

Tina

Job Details: 09/03/2026

Summary: Daniel Brill called regarding a refrigerator/freezer previously serviced in July 2026. Customer reports the same issue has returned. Temperature is turned all the way up and food on the top shelf is soft and no longer frozen. Appointment accepted for Thursday September 3, 2026 from 12:30 PM to 5:00 PM. Model#frsr5embo serial#la51703721

Near Clarence Center, New York 14032

Tina

Job Details: 09/03/2026

Issue: Customer reports same issue as previous service visit: power goes off on the top control panel. Tina was out in april so only part would be coveredDate: 09/03 afternoonWho to call: Jeff

Near Niagara Falls, New York 14305

Tina

Job Details: 09/03/2026

Refrigerator freezer is not cooling and has a door alert showing. 9/3 afternoon debra cell

Near Niagara Falls, New York 14303

Tina

Job Details: 09/03/2026

sold work marcone eta wednesday 9/2

We serviced a

Whirlpool Washer

Near Buffalo, New York 14217

Tina

Job Details: 09/03/2026

**asked for Tina** Issue: Two coin op washers giving issues, same brand as last time we were there. One isn't running and the other wont drain Day/Date/Time: Who to call for dispatch:

We serviced a

Whirlpool Refrigerator

Near Fairport, New York 14450

Steve O

Job Details: 09/03/2026

Issue: leaks intermittently - will go through defrost cycle and looks like its leaking, customer did say there is some ice build up and hes not sure if its a normal amount or not but its def leaking and its leaking while going though that cycle Day/Date/Time: 09/03 afternoon Who to call for dispatch: Robert

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