Service History 18 - Register Appliance Service

We serviced a

samsung refridgerator

Near Penfield, NY 14526

Cristian

Job Details: 09/10/2024

Would try inverboard #DA41-00614F part is not available

We serviced a

Electrolux Dryer

Near Rochester, NY 14604

Job Details: 09/10/2024

Dryer heating element grounding out during heating due to bad thermostats, will need to replace all to correct issue.

We serviced a

Maytag WAsher

Near Irondequoit, NY 14617

Jose R

Job Details: 09/10/2024

Replaced hub and agitator and calibrated the ui it now washer is operating with in specs complete

We serviced a

Samsung Refrigerator

Near Honeoye Falls, NY 14472

Derek

Job Details: 09/09/2024

Compressor is making bad noises and is loud. No cooling to fridge or freezer. He compressor is super hot to the touch. All fans are working. Customer was also complaining that the ice maker was freezing up and not working. This was before the compressor stopped. There are service bulletins to update the ice maker that will probably be needed as well.

We serviced a

lg washer

Near Rochester, NY 14620

Jose R

Job Details: 09/09/2024

Cx tub was not spinning properly noticed that the inner and outer tub is getting bad cx will be exploring there options on a new unit but will go light on the loads and monitor unit and lets us know on how it is going

We serviced a

LG Oven

Near Rochester, NY 14612

Jose R

Job Details: 09/09/2024

Cx had a bad igniter went ahead and replaced igniter now unit is operating with in specs complete

We serviced a

amana refrigerator

Near Rochester, NY 14625

Job Details: 09/09/2024

Evap fan and condenser fan both burnt out and will need to be replaced. 09-09-24: Installed new condenser fan and evap fan ran and tested all and all is blowing and cooling good.

We serviced a

Maytag Washer

Near Rochester, NY 14610

Cristian

Job Details: 09/09/2024

Pulley#200816 Parts not available

We serviced a

Kitchenaid Refrigerator

Near Fairport, NY 14450

Tina

Job Details: 09/09/2024

customer said fridge was not working over weekend but right now everything is at correct temp. i put in service mode and everything is working without issues and pass all tests. they said ice maker wasn?t working now it?s working and ice box is full.

We serviced a

GE Dishwasher

Near Pittsford, NY 14534

Derek

Job Details: 09/09/2024

Needs a new diverter WD19X25278. Going to be $200.00 to fix. The pod isn?t dissolving properly because the diverter isn?t switching the water to the middle or upper spray arms. I tried cleaning the diverter out but it?s still not functioning. Going to look at new dishwashers possibly fixing his one so I?m putting the part number in the description to preorder.

We serviced a

whirlpool refrigerator

Near Rochester, NY 14623

Cristian

Job Details: 09/09/2024

Replace Icemaker wait 24 hours for Icemaker to make ice

We serviced a

whirlpool Refrigerator

Near Rochester, NY 14610

Cristian

Job Details: 09/09/2024

Replace control board wait 24 hours for proper cooling

We serviced a

Kitchenaid Dishwasher

Near Webster, NY 14580

Chris

Job Details: 09/09/2024

Replaced pump and sump assembly and unit now operates properly

We serviced a

frigidaire dryer

Near Rochester, NY 14624

Job Details: 09/09/2024

Installed short vent and cleaned all vent dryer is new no need to clean, ran and tested all and all is venting good.

We serviced a

Kitchenaid Refrigerator

Near Fairport, NY 14450

Tina

Job Details: 09/09/2024

installed new water valve as old one was leaking and the new one is working without issues.

We serviced a

Amana Washer

Near Rochester, NY 14625

Job Details: 09/09/2024

Washer computer will not read sensors and causing unit to prolong sensor along with lid lock going bad.

We serviced a

Kitchenaid Dishwasher

Near Pittsford, NY 14534

Tina

Job Details: 09/09/2024

Customer stated that LED did on work on front panel and on UI board but it?s intermittent and right now it?s working. I put in service mode and there are no error codes and Dishwasher is getting correct voltage. I turned on and off multiple times to see if power would go off but it never did and dishwasher is running without issues.

We serviced a

Bosch Dishwasher

Near Pittsford, NY 14534

Tina

Job Details: 09/09/2024

The dishwasher had a little bit of water left in it but when I did the drain button it drained it all out. I ran 2 quick wash cycles and it drained. Then Started and stopped it a few times and it drained without issues.

We serviced a

Maytag Refrigerator

Near Fairport, NY 14450

Tina

Job Details: 09/09/2024

Ice maker s not working, when I first tested for voltage there was none coming from board and the ice marker would not do anything when I was using jumper wires. I had customer er turn fridge off and tested everything for resistance and everything tested good. When fridge came back on the board started giving voltage to ice maker but ice maker would still not go on. Due to board working after resetting and ice maker not working either way both parts are needed. Fridge is 11 years old so customer things they are going out pass on repair but an estimate was emailed to them and part numbers are in notes if they change their mind.

We serviced a

Samsung Dryer

Near Rochester, NY 14626

Job Details: 09/09/2024

Ran dryer on all settings with cloths and can not get any codes to come up checked all temperatures and all are within specs.

We serviced a

KEnmore Washer

Near Rochester, NY 14618

Cristian

Job Details: 09/09/2024

Will recommend a new drum and new drain pump with the cost of repair for this. I would just get a new unit .

We serviced a

frigidaire refrigerator

Near Ontario, NY 14519

Chris

Job Details: 09/09/2024

Appears water is splashing over out of icemaker recommend icemaker and splash kit Estimate approx 216 plus tax would be due on return Customer to call if parts are to be ordered

We serviced a

Frigidaire Oven

Near Rochester, NY 14617

Jose R

Job Details: 09/09/2024

Cx had a bad igniter was not providing proper voltage went ahead and replaced igniter now unit is operating with in specs

We serviced a

maytag refrigerator

Near Webster, NY 14580

Chris

Job Details: 09/09/2024

Replaced complete icemaker assembly and tests ok - may take up to 24 hours for proper ice production to start

We serviced a

Frigidiare Dishwasher

Near Rochester, NY 14618

Cristian

Job Details: 09/09/2024

Ran a quick cycle ran through with no issues

We serviced a

bosch dishwasher

Near Rochester, NY 14618

Cristian

Job Details: 09/09/2024

door not closing properly reinstalled unit now door close fine now no leaks

We serviced a

whirlpool washer

Near Rochester, NY 14619

Jose R

Job Details: 09/09/2024

Replaced agitator now unit is operating with in specs conplete

We serviced a

GE Washer

Near Rochester, NY 14617

Jose R

Job Details: 09/09/2024

Cx had a bad drain pump water was not leaving unit and not going into a spin went ahead and replaced pump unit is completing cycles and operating with in specs complete

We serviced a

Whirlpool Washer

Near Webster, NY 14580

Chris

Job Details: 09/09/2024

Needs main ACU, load and go soap housing and pump - also appears to be leaking gear oil from gear box - no repair recommended as cost of repair and parts is close to new machine. No repair at this time

We serviced a

fridgedaire Refridgerator

Near Irondequoit, NY 14617

Jose R

Job Details: 09/09/2024

Cx has a bad compressor recommend to contact manufacturer to see if they can do anything if not will need to start exploring on a new unit

We serviced a

Frigidaire Refrigerator

Near Penfield, NY 14526

Chris

Job Details: 09/09/2024

Temps were approx 38* in ff section and approx 1* in freezer section at time of service and frost pattern in evaporator looks good at this time unable to locate any cooling issues - customer will have to monitor

We serviced a

KEnmore Dryer

Near Rochester, NY 14623

Tina

Job Details: 09/09/2024

dryer heat was running low and also customer said it would get super hot and shut off. i tested coils and they tested way higher than they should be so a new set was installed and dryer is running fine. also let customer know his motor is making noises when running and is super loud when it starts up but he only wanted coils done today.

We serviced a

Kitchenaid Stove

Near Webster, NY 14580

Chris

Job Details: 09/09/2024

Front left burner valve is sticking recommend replacing front left burner valve and knobs are cracked also Estimate approx 225.00 plus tax would be due on return knob set would be an additional 70.00 No repair at this time , customer to call if ordered

We serviced a

GE Refrigerator

Near Rochester, NY 14612

Cristian

Job Details: 09/06/2024

Replace water valve and icemaker hosing wait 24 hours for Icemaker to make ice

We serviced a

Dishwasher Kenmore

Near Irondequoit, NY 14609

Jose D

Job Details: 09/06/2024

The dishwasher was already installed with everything already connected. The customer just needed the dishwasher pushed back and leveled. Ran and tested, everything is working properly.

We serviced a

lg dryer

Near Rochester, NY 14624

Job Details: 09/06/2024

Gas valve not opening to ignite, igniter tested low on ohms and idler wheels are bad all will need to be replaced.

We serviced a

lg washer

Near Pittsford, NY 14534

Derek

Job Details: 09/06/2024

I replaced the drain pump it sounded awful. Ran and tested a couple of times and it?s working good.

We serviced a

Maytag Washer

Near Churchville, NY 14428

Job Details: 09/06/2024

Washer will need motor, Drain pump and belt not cost affective to repair suggest replacement.

We serviced a

GE WAsher

Near Irondequoit, NY 14609

Jose D

Job Details: 09/06/2024

The washing machine has a bearing issue, not economical to repair.

We serviced a

Speedqueen Dryer

Near Hilton, NY 14468

Chris

Job Details: 09/06/2024

Replaced door latch/ catch on serial # 2210008985 and door now closes properly

We serviced a

whirlpool refrigerator

Near Rochester, NY 14612

Jose R

Job Details: 09/06/2024

Cx unit was infested and was not worth the risk of doing any repair went ahead and left home did not handle service call

We serviced a

samsung refrigerator

Near Rochester, NY 14625

Tina

Job Details: 09/06/2024

Installed ice maker and it went into harvest and is working without issues.

We serviced a

Whirlpool Dryer

Near Ontario, NY 14519

Chris

Job Details: 09/06/2024

Replaced exhaust thermostat set on dryer and unit now starts also checked drain trap on washer

We serviced a

GE Dryer

Near Webster, NY 14580

Chris

Job Details: 09/06/2024

Needs front support assembly?s parts are NLA but may be able to source parts Estimate approx 220-250 plus tax would be due if parts are still available No repair at this time

We serviced a

Whirlpool Refrigerator

Near Brockport, NY 14420

Job Details: 09/06/2024

Unit 1 Whirlpool: all is running and no frost pattern not cost affective to repair. Unit 2 frigidaire: Condenser fan blocked due to mouse nest around fan cleaned out and fan is working, defrost timer getting stuck in defrost and will need Defrost Timer installed timer ran and tested all and all is running good.

We serviced a

samsung dishwasher

Near Rochester, NY 14606

Cristian

Job Details: 09/06/2024

Would recommend sump assembly parts not available

We serviced a

GE Refrigerator

Near Rochester, NY 14612

Job Details: 09/06/2024

Compressor frozen and will not start tried new starter and same ohm reading on Compressor shows locked.

We serviced a

Maytag Dryer

Near Webster, NY 14580

Chris

Job Details: 09/06/2024

Replaced timer kit and unit now operates properly

We serviced a

Maytag Dryer

Near Fairport, NY 14450

Derek

Job Details: 09/06/2024

The dryer needs a maintence kit and the washer shakes quite a bit. It needs new suspension rods for the basket. The dryer sounds good and the washer seems to be spinning fine with the clothes that weee in it.

We serviced a

frigidaire refrigerator

Near Webster, NY 14580

Tina

Job Details: 09/06/2024

Inside the Fridge has ice build up in the back around ice maker and on the outside in the back there is ice build up and rust from it being there. Customer said it?s been happening for awhile and they just kept defrosting it but that?s not working anymore. Customer is going to get a new fridge.

We serviced a

LG WASher

Near Pittsford, NY 14534

Derek

Job Details: 09/06/2024

Drum bearing has come loose from the outer plastic tub. Not worth fixing.

We serviced a

GE Dryer

Near Rochester, NY 14623

Jose D

Job Details: 09/06/2024

The front bearing and the drum is damaged. The customer will look to get another dryer.

We serviced a

Maytag Dryer

Near Williamson, NY 14589

Chris

Job Details: 09/06/2024

Replaced belt on Maytag dryer and unit checks ok

We serviced a

bosch dishwasher

Near Penfield, NY 14526

Tina

Job Details: 09/06/2024

Dishwasher is leaking at the diverter and a new one is being ordered. Added on dryer and installed a maintenance kit, vacuumed out dryer and added a short run flex venting that customer had on hand

We serviced a

ge dryer

Near Webster, NY 14580

Chris

Job Details: 09/06/2024

Replaced timer and knob - unit now starts ** customer just had floors refinished dryer may smell gas / kerosene odor untill floor fumes disappear

We serviced a

LG Washer

Near Pittsford, NY 14534

Derek

Job Details: 09/06/2024

I replaced the drain pump it was making bad noises and the tub was full of water.

We serviced a

Frigidaire Refrigerator

Near Rochester, NY 14626

Cristian

Job Details: 09/06/2024

Repalce Top hinge Hook and Middle hinge

We serviced a

Whirlpool Washer

Near West Henrietta, NY 14586

Tina

Job Details: 09/06/2024

washer made a funny sound when it started to spin, i took off agitator and say all this muddy looking film over everything so then i look at the gear case and it has a thick layer of that same stuff which shows it a bad gear case so that is needed along w a new stator which is covered too. the fix cost as much as a new washer so customer is going to get a new one.

We serviced a

samsung washer

Near Rochester, NY 14624

Jose R

Job Details: 09/06/2024

Cx stated that her unit is spitting a unbalance error code when diagnosing unit and running a smart install everything passed educated cx on load size and informed them to monitor it after doing the calibration if issue keeps happening would recommend shocks

We serviced a

LG Refrigerator

Near Pittsford, NY 14534

Derek

Job Details: 09/06/2024

Fridge section defrost thermostat on order. Frost build up in the deli drawer and behind the produce drawers. I defrosted the fridge evaporator coils. I tested the heater 108 ohms. I replaced the defrost sensor. I cleaned the nozzle on the end of the water valve for the ice maker. It was spraying water all over and freezing the ice bucket.

We serviced a

Maytag Washer

Near Rochester, NY 14617

Cristian

Job Details: 09/06/2024

Cleaned out, dryer vent and replace pressure sensor on washer tested unit work in normal

We serviced a

lg oven

Near Penfield, NY 14526

Tina

Job Details: 09/06/2024

the outer ring on cooktop burner was not working so i tested that and switch and the burner was bad but due to range being from 2005 the part was NLA so customer is going to keep using till she gets another one.

We serviced a

Amana Washer

Near Irondequoit, NY 14609

Cristian

Job Details: 09/06/2024

Belt was off reattached belt tested unit working normal

We serviced a

GE Washer

Near North Chili, NY 14514

Job Details: 09/06/2024

Ran washer through numerous service modes over filled tub ran and tested all and can not replicate noise machine was making, keep an eye on machine and call if needed.

We serviced a

frigidaire oven

Near Hilton, NY 14468

Job Details: 09/06/2024

Terminal block and power cord burnt up on L1 side replaced both all is working good.

We serviced a

Whirlpool Garbage disposal

Near Rochester, NY 14615

Cristian

Job Details: 09/06/2024

Reset garbage disposal started to work fine if customer calls back for same problem will need to replace disposal

We serviced a

Kenmore Washer

Near Rochester, NY 14611

Jose D

Job Details: 09/06/2024

Customer stated that water will accumulate in the tub overtime. The inlet valve is faulty and will need to be replaced. Unit will give an f20 error code. Recommended to replace the flow meter since the filter and water pressure checks out to be good. I repalced both the flow meter and the water inlet valve, and everything is working properly now, no more F20 error code.

We serviced a

frigidaire refrigerator

Near Victor, NY 14564

Tina

Job Details: 09/05/2024

FZ had ice in bottom due to drain being frozen over and clogged. i steamed out ice and unclogged drain

We serviced a

Whirlpool Refrigerator

Near Penfield, NY 14526

Chris

Job Details: 09/05/2024

Refrigerator needs freezer door - fill tube heater has failed / bad harness No repair at this time

We serviced a

kenmore washer

Near Webster, NY 14580

Chris

Job Details: 09/05/2024

No codes stored in computer, did find gear box pulley loose - tightened and unit passes all tests in service mode. Gearbox is making slight abnormal noises but appears to be working on todays visit - Customer will have to use unit normally and see if issue persists

We serviced a

samsung washer

Near Pittsford, NY 14534

Tina

Job Details: 09/05/2024

New dampers did not fix issues. Washer is still bouncing all over and giving an unbalanced code. Customer is just going to get a new washer

We serviced a

Frigidaire REfrigerator

Near Rochester, NY 14625

Tina

Job Details: 09/05/2024

fridge is freezing food in the back of it on the top shelf. i liked at back of fridge and it?s starting to show signs of the leak that?s common in frigidaire. i tested everything in service mode and everything works the wAy it should. customer is going to use till it stops working.

We serviced a

MAytag Dryer

Near Rochester, NY 14625

Tina

Job Details: 09/05/2024

Idler was not moving the belt was just going around it. I installed a maintenance kit, vacuumed the dryer put and then did a 3? run vent cleaning. Dryer is running without issues.

We serviced a

GE Refrigerator

Near Rochester, NY 14616

Cristian

Job Details: 09/05/2024

Cleaned out freezer drain plug wait 24 hours for proper cooling

We serviced a

GE Washer

Near Rochester, NY 14606

Job Details: 09/05/2024

Ran washer through service mode all is working good.

We serviced a

Ge Dishwasher

Near Fairport, NY 14450

Derek

Job Details: 09/05/2024

I got the touch pad to respond, and hen plugged in the smart tool. I ran the software updates. I ran and tested the dishwas It?s working good.

We serviced a

Roper Dryer

Near Rochester, NY 14616

Jose D

Job Details: 09/05/2024

The dryer is working on site..advised the customer to give us a call back if the issue happens again.

We serviced a

GE Dryer

Near Irondequoit, NY 14609

Cristian

Job Details: 09/05/2024

Replace igniter tested unit Heating normal

We serviced a

Jenn Air Microwave

Near Webster, NY 14580

Chris

Job Details: 09/05/2024

Pulled unit with oven cart and reset breaker on rear of oven and microwave is now working . Breaker is replaceable but oven is hard wired in basement may not be able to pull unit Estimate 300-400 plus tax would be due to replace breaker if we are able to pull

We serviced a

Bosch Dishwasher

Near Penfield, NY 14526

Chris

Job Details: 09/05/2024

Replaced inlet valve , supply line and corrected wiring inside door as customer attempted to repair prior to our arrival - not responsible for possible control/ electronic issues however unit now tests good and is running

We serviced a

ge dryer

Near Rochester, NY 14607

Cristian

Job Details: 09/05/2024

Replace dryer drum tested unit Everything?s working normal.

We serviced a

Kitchenaid Dishwasher

Near Pittsford, NY 14534

Derek

Job Details: 09/05/2024

I replaced the door hinge cable assy. The customer had bought their own so I used them. Ran and tested good.

We serviced a

samsung refridgerator

Near Rochester, NY 14625

Tina

Job Details: 09/05/2024

customer said yesterday FZ/FF sections were completely warm but today the FF is 36? and FZ is at 1?. all the fans are running and compressor is running. fridge is 16 years old so customer said if it happens again they may just get a new one but i did let them know they have 90 days for this trip charge

We serviced a

samsung dryer

Near Rochester, NY 14624

Jose D

Job Details: 09/05/2024

The dryer won't spin onsite. A piece of clothing jammed up the blower wheel. I removed the clothing, Ran and tested, the dryer is now working properly. The customer also wants the exterior dryer vent cover repalced.

We serviced a

Whirlpool Dishwasher

Near Henrietta, NY 14467

Tina

Job Details: 09/05/2024

Customer stated dishwasher was not draining when I got here there was water sitting in the bottom I hit the drain button and it drained without issue. I put in service mode and it went through all the cycles and drained. I then let it fill and run for a few and it drained without issues. Dishwasher is working the way it should. Long run vent cleaning done

We serviced a

maytag refrigerator

Near Rochester, NY 14606

Cristian

Job Details: 09/05/2024

Replace light for fridge and heater wait 24 hours for proper cooling . Replace board for microwave running normal now

We serviced a

Kenmore Washer

Near Rochester, NY 14626

Cristian

Job Details: 09/05/2024

Replace door switch tested unit working normal

We serviced a

GE Refrigerator

Near Fairport, NY 14450

Job Details: 09/05/2024

2 person job?Needs the water line replaced in the back of the fridge. It?s leaking into the basement. Replaced the computer board and the fan motor it had stopped blowing cool air into the condenser fan.

We serviced a

GE Dryer

Near Rochester, NY 14618

Job Details: 09/05/2024

Replaced timer and knob tested all and all is working good.

We serviced a

Speedqueen Washer

Near Rochester, NY 14612

Jose D

Job Details: 09/05/2024

Customer states the washer seems to have a mold smell. I inspected the washer tub and drain pump area, and found no visible signs of any leaks on site old or new. Customer states she used washer cleaning remedies but still seems to have the same smelling issue. Not seeing any loose sediments within the tub. Advised the customer to try using affresh washing machine cleaning tablets, and to call back if the issues continues.

We serviced a

Bosch Dishwasher

Near Rochester, NY 14612

Cristian

Job Details: 09/05/2024

Install dishwasher for customer tested unit no leaks confirmed with customer. Everything looks good.

We serviced a

GE Washer

Near Rochester, NY 14610

Jose D

Job Details: 09/05/2024

Customer showed me a video of the washer severely going out of balance. The washer has two broken left shocks on the front and back. The shocks absorbers will need to be replaced.

We serviced a

ge washer

Near Rochester, NY 14616

Jose R

Job Details: 09/05/2024

Cx has a bad gearcase and will be exploring his option on a new unit educated that he he has 90 day service call

We serviced a

whirlpool stove

Near Brockport, NY 14420

Job Details: 09/05/2024

Ran oven up to 350? tested temps and all are withing manufacturer specs, tested thermostat at 77? and ohm out within specs, tested bake and broil elements all are good tested terminal block all is thight and good, tested relays on board going from 350?to 425? all is working good, discovered RF infinite switch going bad changed and tested all is working good.

We serviced a

Bosch Dishwasher

Near Rochester, NY 14618

Derek

Job Details: 09/05/2024

I ran the dishwasher for a solid 30 mins and not a drop of water was found leaking anywhere. I filled the soap dispenser with the liquid soap they use and it?s fine. It?s not over filling or over flowing with suds. I was told the ceiling below the kitchen is soaking wet. I don?t see water leaking from the drain line or anywhere under the sink. The water line isn?t leaking. The dishwasher has a water drip tray underneath it to capture water and leaks. The underside of the dishwasher is bone dry not a drop of water to be seen. This is at an office building. I?m not sure where the water is coming from but it?s definitely not the dishwasher.

We serviced a

kenmore Dishwasher

Near Rochester, NY 14625

Tina

Job Details: 09/04/2024

Dishwasher was leaking from back so I pulled out and saw that it was leaking from where the heating element goes in. The nuts that hold it were loose so I tighten them both up and ran dishwasher and it?s not leaking anymore. I put part number in notes incase this happens again and a new part is needed

We serviced a

Whirlpool Dishwasher

Near West Henrietta, NY 14586

Job Details: 09/04/2024

No power coming from main PCB to motor will need new PCB UI control and sump, sump is under warranty.

We serviced a

Samsung Dryer

Near Williamson, NY 14589

Chris

Job Details: 09/04/2024

Appears main pcb is failed but part is NLA unable to repair

We serviced a

kenmore dryer

Near Scottsville, NY 14546

Job Details: 09/04/2024

Idler broken and broke belt all will need kit, motor pully broken and shaft bent and will need motor and blower, adviced customer due to age of machine not to repair and also to change and clean vent when replacing unit.

We serviced a

GE Refrigerator

Near Pittsford, NY 14534

Tina

Job Details: 09/04/2024

installed door switch and light are working again. customer found her old ice bucket/auger so i told her we will hold onto the one we have for the rest of the week in case she still needed it.

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