We serviced a
Kenmore dryer
Near Webster, NY 14580
Chris
Job Details:
12/16/2024
Replaced rollers, pulley and belt kit - unit checks ok
We serviced a
samsung washer
Near Rochester, NY 14615
JK
Job Details:
12/16/2024
Main PCB is bad and cutting power to components while trying to run will need the following parts to fix issue.
Main PCB: DC92-01982A
RPS sensor: DC31-00098A
Warranty company will replace unit.
We serviced a
KEnmore Microwave
Near Fairport, NY 14450
Jose R
Job Details:
12/16/2024
Replaced main board and noise filter now unit is operating with in specs complete
We serviced a
ge dishwasher
Near Canandaigua, NY 14424
Derek
Job Details:
12/16/2024
1105 washing machine needs a door boot. I replaced the moldy smelly door boot/bellows.
We serviced a
electrolux dryer
Near Brockport, NY 14420
JK
Job Details:
12/16/2024
Dryer belt came off idler, inspected belt all is good, put belt back on track tested all is working good.
We serviced a
WHirlpool Refrigerator
Near Rochester, NY 14604
Cristian
Job Details:
12/16/2024
Replace temp control wait 24 hours for proper cooling
We serviced a
GE Refrigerator
Near Rochester, NY 14626
JK
Job Details:
12/13/2024
Tested all components and defrost relay on board is sticking on, changed main PCB ran all components through smart hq and all temps are dropping, adviced customer to allow 24 hours to cool before restocking.
We serviced a
LG Refrigerator
Near Rochester, NY 14607
Cristian
Job Details:
12/13/2024
Replace Icemaker fan motor wait 24 hours for ice to be made .
We serviced a
Bosch dishwasher
Near Rochester, NY 14616
Jose D
Job Details:
12/13/2024
Customer stated the dishwasher is giving an E07 error code. Not seeing the error code on site, but it's related to the blower fan being faulty. I would recommend the fan be replaced. I replaced the fan, and informed the customer to call back if they get the same error code.
We serviced a
Ge refrigerator
Near Rochester, NY 14624
JK
Job Details:
12/13/2024
Main water line had pin hole cut out and reattached to inlet valve tested all and all is running good.
We serviced a
Ge Washer
Near Rochester, NY 14609
Jose R
Job Details:
12/13/2024
Cx needs new shocks also wants boot replaced which was all ready ordered Cx will have to call office to confirm if wanting to go along with repair
We serviced a
GE oven
Near Pittsford, NY 14534
Derek
Job Details:
12/13/2024
Found mice had eaten and chewed up wires and damage. Ge monogram is going to need new harness.
We serviced a
whirlpool dryer
Near Webster, NY 14580
Cristian
Job Details:
12/13/2024
Replace maintenance kit
We serviced a
Maytag Dryer
Near Rochester, NY 14618
Tina
Job Details:
12/13/2024
The rollers on the dryer went bad already so I replaced them and dryer is quiet once again
We serviced a
frigidaire dryer
Near Rochester, NY 14612
Jose D
Job Details:
12/13/2024
The dryer belt is broken on site, the belt will need to be replaced.
We serviced a
Samsung Range
Near Ontario, NY 14519
Chris
Job Details:
12/13/2024
Let both ovens cycle and maintained set temp with in 5% and checks ok
If issue persists can try oven control but parts alone are almost 500.00
We serviced a
Kitchenaid Dishwasher
Near Rochester, NY 14626
Cristian
Job Details:
12/13/2024
After replacing the harness that was broken unit still didn't filled with water. The wash motor was just humming will need a sump pump.# customer decided to just get new unit
We serviced a
Ge dryer
Near Rochester, NY 14626
Jose D
Job Details:
12/13/2024
No heat on site. The dryer need a new igniter, felt seal, and a maintenance kit.
We serviced a
maytag washer
Near Webster, NY 14580
Chris
Job Details:
12/13/2024
Replaced shift actuator and verified proper operation.
We serviced a
Ge Dryer
Near Rochester, NY 14623
Tina
Job Details:
12/13/2024
Door seal came off dryer door so I took door off and removed panel and put seal back in and it?s working without issues.
Washer filter and gasket were cleaned out and started a load with vinegar and baking soda.
We serviced a
Samsung Washer
Near Williamson, NY 14589
Chris
Job Details:
12/13/2024
Unable to locate any debris in pump
Re assembled and started working properly
Appears to be intermittent pump kit if problem persists
Est is approximately 200.00 plus tax due on return to replace pump - no farther repair at this time
We serviced a
kitchenaid refrigerator
Near Webster, NY 14580
Chris
Job Details:
12/13/2024
Replaced freezer evaporator fan motor assembly and unit now is operational
We serviced a
Ge washer
Near Pittsford, NY 14534
Tina
Job Details:
12/13/2024
customer just wanted maintenance done on washer and dryer.
washer: hooked smart HQ up and tested l components and they worked without issues and no error codes. i cleaned out liter and gasket then started a load w vinegar and baking soda.
Dryer: took apart and cleaned all the lint and hair out. the blower hose had a lot of lint which was cleaned. dryer is working great without issues.
customer is going to call Vent Wizards to get new venting installed.
We serviced a
GE refrigerator
Near Pittsford, NY 14534
Jose R
Job Details:
12/13/2024
Replaced valve and water lines now when asking for water the unit doesn?t leak and is operating with in specs complete
We serviced a
ge microwave
Near Penfield, NY 14526
Chris
Job Details:
12/13/2024
Unit is on 15amp circuit and is rated for 20amp
Appears unit is just overworking breaker and needs a 20 amp circuit to microwave.
Recommend customer contact electrician
We serviced a
bosch dishwasher
Near Pittsford, NY 14534
JK
Job Details:
12/13/2024
Adjusted legs and leveled machine, top of dishwasher was bent up slightly where lock was adjusted all is closing good.
We serviced a
Whirlpool washer
Near Irondequoit, NY 14622
Jose D
Job Details:
12/13/2024
The washer won't agitate or go into a spin cycle, giving a buzzing noise near the motor area. The compacitor is faulty and will need to be replaced, it's leaking grey liquid. I replaced the compacitor, ran and tested, the washer now spins and agitates. The washer passed the diagnostic test, and went through a calibration test with no issues.
We serviced a
LG Washer
Near Fairport, NY 14450
Tina
Job Details:
12/13/2024
Pressure sensor hose seemed to have come loose yesterday while I was cleaning the water out of the bottom of the washer. I re fastened it and started 3 loads at different settings to make sure the washer did not keep filling. Washer is working without issues.
We serviced a
GE oven
Near Rochester, NY 14626
JK
Job Details:
12/13/2024
Replaced door hinges on oven door tested all and all is working good.
We serviced a
Ge dryer vent
Near Pittsford, NY 14534
Tina
Job Details:
12/13/2024
dryer vent cleaning done
We serviced a
Ge Refrigerator
Near Rochester, NY 14607
JK
Job Details:
12/13/2024
Freezer drain clogged removed ice buildup and clog tested for drain and all is draining good.
We serviced a
LG Washer
Near Fairport, NY 14450
Jose D
Job Details:
12/13/2024
Water is leaking from the washer water inlet valve. The inlet valve will need to be replaced. I replaced the inlet water valve, ran and tested, no signs of water leaking leaking, everything is working properly.
We serviced a
whirlpool dishwasher
Near Rochester, NY 14606
JK
Job Details:
12/13/2024
Float switch was out of holder replaced ran and tested all and all is running and filling good. Cleaned filter and instructed customer to clean regularly.
We serviced a
Ge dryer
Near Webster, NY 14580
Cristian
Job Details:
12/13/2024
Replace igniter tested unit heating normal now
We serviced a
Lg dryer
Near Williamson, NY 14589
Chris
Job Details:
12/13/2024
Replaced dryer thermostat set and unit now heats properly
We serviced a
LG dryer
Near Penfield, NY 14526
Tina
Job Details:
12/13/2024
Dryer would tumble but you could not turn it by hand. I took dryer apart and he of the rollers seized up and would not move. A maintenance kit was installed and dryer was vacuumed put hen put together and drum moves freely and runs without issues.
We serviced a
Samsung Range
Near Rochester, NY 14609
Jose D
Job Details:
12/13/2024
Not seeing the issue on site. Did a basic diagnosis on the stove and oven and everything is working properly. Advised to call back if the issue happens again.
We serviced a
Whirlpool oven`
Near Canandaigua, NY 14424
Derek
Job Details:
12/13/2024
Needs a new spark module control board and temp probe. Not going to fix its old and parts are becom8g obsolete.
We serviced a
ge dryer
Near Fairport, NY 14450
Jose R
Job Details:
12/13/2024
Cx had a broken belt went ahead and replaced belt now unit is operating with in specs complete
We serviced a
Kenmore dishwasher
Near Webster, NY 14580
Cristian
Job Details:
12/13/2024
Will recommend inner door parts not available customer will get new unit
We serviced a
Ge refrigerator
Near Pittsford, NY 14534
JK
Job Details:
12/13/2024
FF Evap fan bad and only going on extreme low speed changed ran and tested all is running and cooling good.
We serviced a
Whirlpool Refrigerator
Near Hilton, NY 14468
Jose R
Job Details:
12/13/2024
Replaced heater and defrost thermostat is unit is operating with in specs inform Cx to give it 24-48 hours and educate us on how it?s going complete
We serviced a
Ge refrigerator
Near Rochester, NY 14604
Cristian
Job Details:
12/13/2024
Cleaned out all the iced build up in the freezer that was causing over cooling in the fridge seal was off I reattached seal . now wait 24 hours for proper cooling .
We serviced a
Mayatg Dryer
Near Irondequoit, NY 14617
Cristian
Job Details:
12/12/2024
Replace washer lid
We serviced a
frigidaire refrigerator
Near Penfield, NY 14526
Chris
Job Details:
12/12/2024
Replaced evaporator fan motor and unit now checks ok
We serviced a
Amana Washer
Near Rochester, NY 14617
Cristian
Job Details:
12/12/2024
Transmission is broken. Recommend to get a new washer.
We serviced a
LG Washer
Near Fairport, NY 14450
Tina
Job Details:
12/12/2024
washer leaked when it became
out of balance due to customer having one shirt it in. The base part of the machine was still full of water is it would leak water out as it was being used. i ran a load and there was no leak. i vacuumed out the water from the base and there should be no further issues.
We serviced a
LG dishwasher
Near Penfield, NY 14526
Tina
Job Details:
12/12/2024
Dishwasher is cleaning on the bottom but not the top and the display isn?t showing when it ends. I ran and the top spray arm isn?t working. I took lower spark arm off and water assy to check Diverter and moved it by hand then ran again and the spray arm worked. A new Diverter motor is needed and if they want to change out UI so it shows the word end. Customer is going o think about it due to them already putting a lot of money into this machine. Diverter part number will be in notes.
We serviced a
Ge dishwasher
Near Pittsford, NY 14534
Jose R
Job Details:
12/12/2024
Cx had a bad pressure sensor causing the unit to not the know the amount of water inside the tube went ahead and replaced it now unit is not spitting the h20 error code and finishing cycles
We serviced a
samung dryer
Near Rochester, NY 14609
Jose D
Job Details:
12/12/2024
The heating element is damaged and will need to be replaced. I replaced the heating element, ran and tested, the dryer now has heat and is working properly.
We serviced a
LG Stove
Near Penfield, NY 14526
Chris
Job Details:
12/12/2024
Replaced display board and checks ok.
Vent has minimal lint at this time and appears to have good air flow - no vent cleaning at this time
We serviced a
LG Dishwasher
Near Ontario, NY 14519
Chris
Job Details:
12/12/2024
Recommend control panel
Estimate approx 349.00 plus tax would be due on return of repaired -
No repair at this time
We serviced a
Ge refrigerator
Near Rochester, NY 14617
Cristian
Job Details:
12/12/2024
Replace icemaker wait 24 hours for ice to be made
We serviced a
Ge Stove
Near Fairport, NY 14450
Derek
Job Details:
12/12/2024
Needs a new ice maker it?s not working properly heater isn?t wrong and the motor gets stuck. . Big burner is not working only the inner ring is getting hot.
We serviced a
Samsung dryer
Near Rochester, NY 14626
JK
Job Details:
12/12/2024
Gas valve bad and will need to be replaced customer will replace unit due to previous repairs.
We serviced a
GE Washer
Near Pittsford, NY 14534
Jose R
Job Details:
12/12/2024
Cx unit was leaking g from the dryer where the steam line is connected went ahead and tightened up the connection and now unit is not leaking and operating with in specs complete
We serviced a
BOSCH DISHWASHER
Near Fairport, NY 14450
Derek
Job Details:
12/12/2024
I couldn?t find a leak I ran it for a good 20 min. They?re going to make sure the dishwasher is being loaded properly. They use finish pods and not generic ones.
We serviced a
Maytag Dryer
Near Rochester, NY 14616
Cristian
Job Details:
12/12/2024
Replace maintenance kit # tested unit working normal no noise .
We serviced a
LG Stove
Near Irondequoit, NY 14617
Jose D
Job Details:
12/12/2024
The customer stated the back right burner will spark non stop. I did not see the symptom on site. Advised if the issue happens again that the ignition switch assembly will need to be replaced.
We serviced a
Kitchen Aid Microwave
Near Pittsford, NY 14534
Tina
Job Details:
12/12/2024
when we got there i knocked around a little on different parts of the microwave to see if i hear anything but i didn?t. then i took the top part off and the control panel alone with the metal bracket to look around inside of it without having to take it down. talked to customer about options and how the bird wasn?t in there and then made the decision to turn the fan on and it worked without issues. customer stated he still wanted microwave taken down to look in venting above it so we attempted to take it down but were unable to due to molding around the cupboards. the new cupboards were built around microwave. everything was out back together and customer was told to call someone like Isaac to clean venting out to make sure bird was gone/removed.
We serviced a
electrolux dryer
Near Rochester, NY 14618
Derek
Job Details:
12/12/2024
The oven is a 1996 jennAir and the valve for the regulator is going bad. The fuel pressure regulator is bad and the flame is jumpoing and shutting off and back on cutting out. Parts are no longer available. The dryer had a fabric sheet wrapped up in the fan blade causing it to make noises.
We serviced a
samsung dishwasher
Near Rochester, NY 14618
Jose R
Job Details:
12/12/2024
Cx complaint was that there was a little bit of water that stays under the filter which is normal because when ever starting a cycle the drain pump is the first things that runs then the water leaves then fills with new water complete ran smart install and everything passed complete
We serviced a
whirlpool dryer
Near Rochester, NY 14612
JK
Job Details:
12/12/2024
Loose contact wire on timer, replaced contact ran and tested all and all is running and heating good, customer declined vent cleaning.
We serviced a
KEnmore Refrigerator
Near Rochester, NY 14626
Cristian
Job Details:
12/12/2024
repalce board no more noise coming out the damper wait 24 hours for proper cooling
We serviced a
GE Oven
Near Pittsford, NY 14534
Tina
Job Details:
12/12/2024
Oven would not get hot when they tried to bake. the AMPS coming from old igniter were under 1 so a new igniter was installed and oven heated to 350? without issues.
We serviced a
GE Washer
Near Webster, NY 14580
Chris
Job Details:
12/12/2024
Needs driveshaft and seal kit
Estimate is approx 425-450.00 plus tax would be due on return to repair - no repair at this time
We serviced a
frigidaire Microwave
Near Fairport, NY 14450
Derek
Job Details:
12/12/2024
5304522899 Kit for the door latch
We serviced a
Kitchen Aid refrigerator
Near Rochester, NY 14620
Jose R
Job Details:
12/12/2024
Cx ice maker was not going back to the home position and stuck in a dump mode went ahead and replaced ice maker now unit is operating with in specs complete
We serviced a
Kenmore Oven
Near Rochester, NY 14624
JK
Job Details:
12/12/2024
Oven bake igniter bad replaced ran and tested all is working good. Refrigerator will need the assembly cover dispenser to repair ice dispenser.
We serviced a
Ge refrigerator
Near Webster, NY 14580
Chris
Job Details:
12/12/2024
Defrost water is pooling under crispers - pulled ff cover and appears seals are bad, adjusted as well as possible, if returns needs new cover again.
Estimate is approx 380.00 plus tax would be due to replace cover
No repair at this time
We serviced a
Ge dryer
Near Rochester, NY 14624
JK
Job Details:
12/12/2024
Belt broken replaced ran and tested all is working good.
We serviced a
Jen Air Range
Near Rochester, NY 14618
Tina
Job Details:
12/12/2024
Oven bake element isn?t working and the fan makes weird sounds, is very loud and vibrates when on. the customer decided due to appliance being 21 years old and fan being NLA they are going to get a new appliance.
We serviced a
Maytag oven
Near Rochester, NY 14624
JK
Job Details:
12/12/2024
Bake igniter bad replaced ran and tested all is working good.
We serviced a
Maytag Dishwasher
Near Irondequoit, NY 14617
Jose D
Job Details:
12/12/2024
The dishwasher was leaking from the float switch. I would recommend to replaced all components accosiated with the float switch inside the dishwasher.
We serviced a
maytag dishwasher
Near Webster, NY 14580
Chris
Job Details:
12/12/2024
Installed customer supplied latch and tests ok
We serviced a
ge dishwasher
Near Webster, NY 14580
Chris
Job Details:
12/11/2024
Replaced main power cord and unit checks ok
When originally installed mounting brackets were never installed so unit moves freely under counter which caused original cord to fail.
Would need mounting brackets and 18? solid surface mounting bracket to secure to cabinets? estimate is approx 175.00 plus tax to install mounting brackets and properly install
We serviced a
Samsung washer
Near Rochester, NY 14624
JK
Job Details:
12/11/2024
Rock stuck in drain pump, removed ran and tested for leaks and draining all is leak free and draining good.
We serviced a
Frigidaire Stove
Near Irondequoit, NY 14622
Cristian
Job Details:
12/11/2024
Replace control board tested unit working normal
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14624
JK
Job Details:
12/11/2024
Reversed doors tested all are closing good. Condenser fan hitting on fan shroud adjusted fan shroud and tested all is running good and quiet
We serviced a
Maytag Dryer
Near Rochester, NY 14618
Jose D
Job Details:
12/11/2024
The motor is humming on site, overheating, and not working as it should. The dryer will need a new motor.
We serviced a
ge oven
Near Webster, NY 14580
Chris
Job Details:
12/11/2024
Found drip guards in oven blocking flame causing incompetence combustion- advised customer to remove
Microwave fan turning off is related to eco mode - recommend leaving eco mode off - see owners manual
We serviced a
Ge Washer
Near Williamson, NY 14589
Chris
Job Details:
12/11/2024
Lock shorted out - lock is under warranty but main pcb will be a charge if needed- replaced main pcb and new lock - unit now checks ok
We serviced a
Frigidaire Oven
Near Marion, NY 14505
Derek
Job Details:
12/11/2024
Ran a self clean and now the door won?t open. Something got spilled into the lock mechanism. I lubed it and freed it up so the door opens.
We serviced a
Maytag Dryer
Near Webster, NY 14580
Chris
Job Details:
12/11/2024
Cleaned vent from exterior fixture and checks ok
We serviced a
bosch dishwasher
Near Fairport, NY 14450
Jose D
Job Details:
12/11/2024
Not finding any glass on site. Inspected the filter area, and checked the connection going into the garbage. Ran and tested to make sure the dishwasher is working and draining properly. Advised to call back if they have any issues moving forward.
We serviced a
Speedqueen Dryer
Near Pittsford, NY 14534
Tina
Job Details:
12/11/2024
gas dryer would start to get hot and heat but after about 10 min the igniter would get red but there would be no flam so a new set of coils was installed and dryer is heating. also cleaned dryer out due to lots of lint
We serviced a
Maytag Refrigerator
Near Penfield, NY 14526
Tina
Job Details:
12/11/2024
Fridge was leaking due to water line breaking, a new reservoir is needed. I emailed an estimate to customer so if he chooses to do repair he knows the cost and part number will be in notes. I let son know what was going on and options also.
We serviced a
Maytag Washer
Near Rochester, NY 14624
JK
Job Details:
12/11/2024
Checked all leak points on washer and no leaks water is coming from P-trap customer will need a plumber.
We serviced a
Samsung dryer
Near West Henrietta, NY 14586
JK
Job Details:
12/11/2024
Washer and had penny in basket removed all is working good.
We serviced a
LG oven
Near East Rochester, NY 14445
Derek
Job Details:
12/11/2024
I replaced the bake igniter and tested its working.
We serviced a
Samsung dryer
Near Farmington, NY 14425
Derek
Job Details:
12/11/2024
I replaced the burned up heater element. Ran and tested good.
We serviced a
Jenn air stove
Near Bergen, NY 14416
Jose D
Job Details:
12/11/2024
The front left burner doesn't always ignite right away, but seems to be more responsive when you turn the knob slowly. I would recommend to replace the range surface valve, which also has the switch attack to it as one assembly. The electrode is working as it should.
We serviced a
GE Range
Near Victor, NY 14564
Derek
Job Details:
12/11/2024
F721 & F722 error stuck cancel. Both fault codes say to replace the main control board in smart HQ app. Installed and tests it?s working good.
We serviced a
whirlpool dryer
Near Rochester, NY 14620
Cristian
Job Details:
12/11/2024
Lose screws causing hub not to spin reattach screws drum spins normal now. Also replace short vent Everything?s working normal.
We serviced a
KEnmore Refrigerator
Near Palmyra, NY 14522
Derek
Job Details:
12/11/2024
14 yr old kenmore lg fridge.
We serviced a
Whirlpool Washer
Near Rochester, NY 14618
Cristian
Job Details:
12/11/2024
Error code f09 e01 long drain issue .I cleaned out drain pump filter tested unit draining normal no issues found .
We serviced a
GE Dryer
Near Rochester, NY 14612
Cristian
Job Details:
12/11/2024
Will recommend Maintenance kit # customer will think about the repair,
We serviced a
Kitchenaid Ice maker
Near Rochester, NY 14604
Cristian
Job Details:
12/11/2024
Ice machine filter remove filter and showed customer how to remove it
We serviced a
LG Refrigerator
Near Rochester, NY 14604
Chris
Job Details:
12/11/2024
Apt B
Needs condenser motor
Estimate approx 270.00 plus tax would be due on return to repair
Left VM with estimate
We serviced a
LG refrigerator
Near Penfield, NY 14526
Tina
Job Details:
12/11/2024
FF section is at 55? and FZ is at 45?. compressor is running and so are all the fans. i took evap cover off and there is no frost pattern so there is a leak somewhere. customers are going to get a new appliance