We serviced a
Whirlpool refrigerator
Near Webster, New York 14580
Chris
Job Details:
01/10/2023
Removed jammed cube and ice maker cycles
If problem returns recommend new ice maker
We serviced a
Samsung dishwasher
Near Rochester, New York 14606
Alex L
Job Details:
01/10/2023
Installed dishwasher
We serviced a
Samsung oven
Near Penfield, New York 14526
Alex L
Job Details:
01/10/2023
Declined repair
We serviced a
Samsung refrigerator
Near Fairport, New York 14450
Cristian
Job Details:
01/10/2023
Customer will think about getting icemaker kit replace
We serviced a
Whirlpool Dryer
Near Perinton, New York 14450
Tanner
Job Details:
01/09/2023
Dryer- complaint of long dry times. Confirmed heat and coils work. Vent tested unit and unit tested poorly. Vent goes vertically onto roof of apartment. Customer advised vent needs to be swept. CUSTOMER ADVISED THIS IS A FIRE HAZARD. CUSTOMER STATES THEY WILL REACH OUT TO PROPERTY MAINTENANCE TO RECTIFY.
Washer- complaint of no wash. Following stored errors:
7 max fill error
2 lid monitor
8 pressure sensor loss
25 pressure sensor drop out
Ran pressure sensor test and tested good. Fill test tested good. Unit not agitating. Rubbing of clutch heard. Inspected shift actuator and shifter is broken. Gear case is leaking oil and bearing rub is heard. Recommend customer do not repair and invest in different unit.
We serviced a
Samsung dishwasher
Near Pittsford, New York 14534
Alex L
Job Details:
01/09/2023
Needs time to decide
We serviced a
Kitchen aid oven
Near Webster, New York 14580
Alex L
Job Details:
01/09/2023
Replaced door glass
We serviced a
GE washer
Near Rochester, New York 14606
JK
Job Details:
01/09/2023
Dishwasher 1 install: installed dishwasher leveled ran and checked for leaks all is leaks free and running good.
Dishwasher 2 installed and leveled ran and tested for leaks all is level and leak free.
Washer gear case and seals are bad and will need replaced parts are NLA customer will replace machine.
We serviced a
Samsung refrigerator
Near Webster, New York 14580
Cristian
Job Details:
01/09/2023
Replace water case assembly,icemaker,main pcb
We serviced a
Bosch dishwasher
Near Penfield, New York 14526
Derek
Job Details:
01/09/2023
Dishwasher is filling with water but it?s not detecting the proper level. I pulled the cover off and found mice droppings and signs of a nest.
We serviced a
GE refrigerator
Near Fairport, New York 14450
Cristian
Job Details:
01/09/2023
Replace icemaker
We serviced a
MAYTAG washer
Near Penfield, New York 14526
Derek
Job Details:
01/09/2023
Lid is cracked again just replaced in aug of 22
I installed a new glass lid for the washer.
We serviced a
GE refrigerator
Near Rochester, New York 14626
Cristian
Job Details:
01/09/2023
Replace ff fan and did software update
We serviced a
Frigidaire dishwasher
Near Pittsford, New York 14534
Chris
Job Details:
01/09/2023
Removed a piece of plastic from disposal
Also plumbing under sink/ disposal appears slow customer needs plumber to correct
We serviced a
Kenmore washer
Near Rochester, New York 14612
Alex L
Job Details:
01/09/2023
F7e1
F0e2
Ran machine thru automatic test cycle and express cycle and neither code reappeared
We serviced a
LG dishwasher
Near Rochester, New York 14624
JK
Job Details:
01/09/2023
Dishwasher main motor assembly bearings bad and will need to be replaced. Customer will call LG for warranty.
Motor: ABT72989206
We serviced a
GE refrigerator
Near Fairport, New York 14450
Cristian
Job Details:
01/09/2023
Replace icemaker
We serviced a
MAYTAG washer
Near Rochester, New York 14612
JK
Job Details:
01/09/2023
Washer will need damper kit and lower bearings cost of repair is more than new machine.
We serviced a
Kenmore dishwasher
Near Victor, New York 14564
Derek
Job Details:
01/09/2023
The customer plugged the machine In and it was working fine. I checked the garbage disposal and it?s fine the unit is draining fine. There was some water in the sump that I cleaned out that could have been triggering the float. I put in diagnostic and found no fault codes. I ran the machine for a good 20 mins and I didn?t see any obvious leaks.
We serviced a
Whirlpool dishwasher
Near Webster, New York 14580
Chris
Job Details:
01/09/2023
Dropped off lower spray arm
We serviced a
samsung refrigerator
Near Spencerport, New York 14559
JK
Job Details:
01/09/2023
Icemaker will need kit DA82-02642A icemaker makes ice 1 time then stops operating.
We serviced a
samsung refrigerator
Near Webster, New York 14580
Chris
Job Details:
01/09/2023
Needs ice fan assy and icemaker
We serviced a
frigidaire refrigerator
Near Pittsford, New York 14534
Chris
Job Details:
01/09/2023
Recommend updated air diffuser and evaporator fan motor
Customer to call when parts get dropped off
Would not be concerned if freezer temp is colder than expected as long as it does not get too warm ( above 10* for extended time periods)
We serviced a
LG range
Near Webster, New York 14580
Chris
Job Details:
01/06/2023
Tightened loose ff door hinge screws and shimmed door, closes much more square
May not be able to adjust farther as left rear of cabinet sags possibly due to uneven floors
We serviced a
Maytag Dryer
Near Fairport, New York 14450
Cristian
Job Details:
01/06/2023
01/06/2023 03:11 pm by Cristian Ayala
If customer calles back will recommend replacing fan WR60X26866
Fan was running fine but unit needed a software update
We serviced a
Magic washer/Dryer
Near Lancaster, New York 14086
Cristian
Job Details:
01/06/2023
SO 2326532-1
PATRICIA CAPALDO
116 Trabold Road
Rochester, NY 14624
(585) 506-6874 (Mobile)
(585) 503-8515
We serviced a
Samsung refrigerator
Near Pittsford, New York 14534
Alex L
Job Details:
01/06/2023
Cleaned dryer vent
We serviced a
Whirlpool washer
Near Pittsford, New York 14534
Cristian
Job Details:
01/06/2023
Dryer - replace idler kit 4 wheels ,belt ,idler
Washer if still having problems will recommend replacing door switch
We serviced a
GE dishwasher
Model GDF520PMJ2ES
Near Henrietta, New York 14467
JK
Job Details:
01/06/2023
Refrigerator has a blockage or has lost refrigerant and will need to be replaced.
We serviced a
bosch Dishwasher
Near Fairport, New York 14450
Chris
Job Details:
01/06/2023
Installed new Bosch dishwasher
We serviced a
samsung refrigerator
Near Lancaster, New York 14086
Chris
Job Details:
01/06/2023
2355564-1
Richard Dowling
689 Klem Road
Webster, NY 14580
(585) 671-0342
We serviced a
Unsure Dryer
Near Rochester, New York 14609
Alex L
Job Details:
01/06/2023
On bake oven will ignite then cut off and reignite again. This cycle repeats.
Same thing happens on broil setting.
Customer needs W10919203
Customer declined repair
We serviced a
samsung refrigerator
Near Ontario, New York 14519
Chris
Job Details:
01/06/2023
Needs gearbox and basket hub Estimate approx 390.00 plus tax and trip (approx 530.30 total)
1/6/23 replaced gearbox and basket hub checks ok
We serviced a
frigidaire refrigerator
Near Webster, New York 14580
Chris
Job Details:
01/06/2023
Needs range pcb no repair at this time
Approx 500 due on return if repaired
We serviced a
Samsung refrigerator
Near Rochester, New York 14626
JK
Job Details:
01/06/2023
Dishwasher needed reset and a know software update for problems of controls needing reset. Installed ran and tested all is working good.
We serviced a
GE refrigerator
Near Pittsford, New York 14534
Alex L
Job Details:
01/06/2023
Replaced inlet valve
We serviced a
LG Microwave
Near Webster, New York 14580
Chris
Job Details:
01/06/2023
Replaced bake igniter on gas range
Refrigerator needs updated icemaker parts and ice container missing
Model Rf263teaesg/aa-01
Serial 0ajd4bbh500092b
Da97-12317d
Da97-12540g
Da92-00384l
Da82-02367a
Da97-14474c
Est approx 671.00 plus tax/shipping due for ice maker
No repair on refrigerator
We serviced a
N/A dishwasher
Near Rochester, New York 14623
JK
Job Details:
01/06/2023
Icemaker water line cracked replaced and all is working and leak free.
We serviced a
Samsung refrigerator
Near Fairport, New York 14450
Derek
Job Details:
01/06/2023
I can?t get it to error when I run the washer. Donovan had a spare main computer board and I put that in to see if it would help. Ran a rinse and spin and it seems to be fine.
We serviced a
Samsung Refrigerator
Near Fairport, New York 14450
Cristian
Job Details:
01/06/2023
Water leaking from evep cover drain kit needed to be replace Replace drain kit
We serviced a
Whirlpool refrigerator
Near Pittsford, New York 14534
Cristian
Job Details:
01/06/2023
Relay on the compressor burnt out I try new really and it still Burnt out will recommend getting compressor checked
We serviced a
Samsung Washer
Near Macedon, New York 14502
Cristian
Job Details:
01/06/2023
Replace magnetron,hvc,diole tested unit twice both time heat work good
We serviced a
Samsung Dryer
Near Rochester, New York 14624
Cristian
Job Details:
01/06/2023
39 c need ice maker only
Ice maker DA97-15217D
We serviced a
Kitchen aid refrigerator
Near Honeoye Falls, New York 14472
Derek
Job Details:
01/06/2023
The belt tensioner was very noisy and was replaced. Installed a kit on the dryer. Vacuumed out the dryer there was a bit of dog hair.
We serviced a
GE refrigerator
Near Fairport, New York 14450
JK
Job Details:
01/06/2023
Heating element broken replaced ran and tested all is heating and running good.
We serviced a
amana oven
Near Pittsford, New York 14534
JK
Job Details:
01/06/2023
Replaced icemaker auger motor malfunction and making a loud clicking sound when in harvest mode.
We serviced a
SAMSUNG dryer
Near Rochester, New York 14612
JK
Job Details:
01/06/2023
Replaced dryer rear felt all is secure and tracking good, replaced wheel kit complete all is running good and quite.
We serviced a
Samsung refrigerator
Near Ontario, New York 14519
Chris
Job Details:
01/05/2023
Both ice makers are not working and ff def drain frozen
Needs at minimum ff drain upgrade, cover, sensor and icemaker parts
Unit very iced up in ff section would need to be turned off 24hours before parts can be replaced
No repair at this time
We serviced a
GE Washer
Near Fairport, New York 14450
Tanner
Job Details:
01/05/2023
Building 10- Complaint of washer free flowing water.
Installed new inlet assembly. Turned water on. Water no longer free flowing. Started a wash. Confirmed both hot and cold valve actuate properly. Unit back in service.
We serviced a
kenmore washer
Near Rochester, New York 14626
JK
Job Details:
01/05/2023
Was able to get motor control to reset if problem returns machine will need the following parts Main EOC and Motor Control board. Customer will replace if problem returns.
We serviced a
kenmore washer
Near Rochester, New York 14612
Cristian
Job Details:
01/05/2023
Customer is going to order part her self soap dispenser I told her I will charge her 115 plus tax
We serviced a
Bosch dishwasher
Near Pittsford, New York 14534
Chris
Job Details:
01/05/2023
Replaced compressor inverter and unit appears ok and is cooling
May take 24 hours to regulate temperatures
We serviced a
Whirlpool refrigerator
Near Fairport, New York 14450
Alex L
Job Details:
01/05/2023
Unable to duplicate customer concern at this time. Ran machine for over an hour with no evidence of leaks.
We serviced a
Frigidaire dishwasher
Near Penfield, New York 14526
Cristian
Job Details:
01/05/2023
01/05/2023 09:01 am by Cristian Ayala
Customer stated dishwasher haves a problem because her sink fills up with water this is not a dishwasher problem this a is a plumbing problem .
We serviced a
Frigidaire refrigerator
Near Penfield, New York 14526
Alex L
Job Details:
01/05/2023
Installed maintenance kit
We serviced a
MAYTAG Dryer
Near Pittsford, New York 14534
Tanner
Job Details:
01/05/2023
Complaint of noise from dryer. Rotor in motor is seizing causing noise. Not worth fixing. Customer to replace.
We serviced a
MAYTAG Dryer
Near Fairport, New York 14450
Chris
Job Details:
01/05/2023
Pulled oven from wall and replaced upper hidden bake element
Also replaced turn table motor on OTR microwave
We serviced a
Kitchen aid oven
Near Rochester, New York 14624
Cristian
Job Details:
01/05/2023
Cleaned out dryer and vent done
We serviced a
Maytag Dryer
Near Webster, New York 14580
Chris
Job Details:
01/05/2023
Electronics are non responsive and some buttons on ui no longer function also door intermittently does not unlock
Recommend door lock, main and UI elec
We serviced a
samsung washer
Near Penfield, New York 14526
Tanner
Job Details:
01/05/2023
Referred customer to manufacturer.
We serviced a
GE refrigerator
Near Rochester, New York 14606
Alex L
Job Details:
01/05/2023
Hard copper Water line needs to be replaced. Unable to install at this time
We serviced a
MAYTAG Dryer
Near Pittsford, New York 14534
Derek
Job Details:
01/05/2023
Error code f4 e4 came up in diagnostic. Incorrect voltage at the dryer. I checked the voltage at the outlet there was 240. I had 240 at the brick for the dryer connector. I only had 120v at the board. I pulled the dryer apart and checked the high limit, the thermal fuse, the thermostat and the heater for continuity. I also tested the belt kill switch it tested fine. I looked over the wires and tested many of them. the harness has a broken or burnt wire somewhere .
We serviced a
Whirlpool dishwasher
Near Irondequoit, New York 14609
Cristian
Job Details:
01/05/2023
01/05/2023 03:36 pm by Cristian Ayala
I cleaned out all blades they were not clean everything is working now I did run diagnostics no issue found .
We serviced a
Electrolux washer
Near Fairport, New York 14450
JK
Job Details:
01/05/2023
Customer did not have dryer stacked back and steam water supply line was disconnected, instructed customer to reinstall dryer steam line and then turn water on, washer is working as normal.
We serviced a
GE dishwasher
Near Webster, New York 14580
Derek
Job Details:
01/05/2023
Found water leaking from the vent. Removed the door and disassembled. Replaced the door vent seal. Cleaned the bottom door sweep to free it of grime. Ran and tested for 20 min I don?t see a leak anymore..
We serviced a
N/A Dryer vent
Near Spencerport, New York 14559
JK
Job Details:
01/05/2023
Dryer vent is crushed and ineffective for proper venting, all will need to be replaced to insure proper ventilation.
01-05-23: Replaced dryer vent line and elbows all is secure and running good.
We serviced a
GE Dishwasher
Near Webster, New York 14580
Chris
Job Details:
01/05/2023
Diverter was not switching positions, cleaned and unit switches positions
Recommend new diverter if problem persists
We serviced a
MAYTAG washer
Near Webster, New York 14580
Chris
Job Details:
01/05/2023
Replaced door bellow/boot checks ok
We serviced a
Samsung washer
Near Webster, New York 14580
Tanner
Job Details:
01/05/2023
Complaint of no wash/spin. Ran diagnostics and unit fails at spin cycle. Drain pump not running. Customer demonstrated drain pump works when running a pre soak the unit drains out. Request spin only and no voltage from ACU to motor circuit. Measured resistance of motor windings and all tested good. Needs new PCB.customer will call if they opt for repair.
We serviced a
MAYTAG washer
Near Rochester, New York 14612
Tanner
Job Details:
01/05/2023
F0E5
F0E2
Ran autodiagnostic and unit slipping on spin.inspected tines on drive hub and they are worn out. Condition of teeth on drive shaft is good. Replaced drive hub. Calibrated unit. Tested via auto diagnostic and unit tested good.
We serviced a
Frigidaire oven
Near Rochester, New York 14612
Alex L
Job Details:
01/04/2023
Customer needs 318271528. Part is NLA Customer declined repair
We serviced a
MAYTAG refrigerator
Near Penfield, New York 14526
JK
Job Details:
01/04/2023
Refrigerator will need an evap fan and a sealed system leak fixed.
We serviced a
LG washer
Near Spencerport, New York 14559
JK
Job Details:
01/04/2023
Washer filter was loose tightened and checked all for leaks all is leak free and running good.
We serviced a
Whirlpool Dryer
Near Webster, New York 14580
Alex L
Job Details:
01/04/2023
Replaced motor pulley and belt
We serviced a
GE dishwasher
Near Webster, New York 14580
Cristian
Job Details:
01/04/2023
Replace filter and 2 cleaning tablets
We serviced a
Whirlpool Washer
Near Fairport, New York 14450
Derek
Job Details:
01/04/2023
When I first looked at the washer the water was shut off. I ran diagnostic mode and found no error codes. I ran a light wash to see if it would run that cycle and it did. I ran a washer recalibration. I then ran a regular wash cycle. I issues there either.
We serviced a
Samsung refrigerator
Near Webster, New York 14580
Chris
Job Details:
01/04/2023
Unit has bad condenser motor and compressor sounds very bad
Unable to repair
We serviced a
Whirlpool refrigerator
Near Penfield, New York 14526
JK
Job Details:
01/04/2023
Checked everything on refrigerator and all checks good and is working good, pop sound is from icemaker heater releasing ice from mold.
We serviced a
Samsung Dryer
Near Rochester, New York 14612
Cristian
Job Details:
01/04/2023
Cleaned out dryer place idler kit and front drum seal
We serviced a
Kenmore oven
Near Rochester, New York 14606
Alex L
Job Details:
01/04/2023
Customer declined repair
We serviced a
Whirlpool Oven
Near Pittsford, New York 14534
Chris
Job Details:
01/04/2023
Replaced bake element
We serviced a
Kitchen aid refrigerator
Near East Rochester, New York 14445
JK
Job Details:
01/04/2023
Icemaker has broken or burnt wire inside cabinet and can not be repaired due to age of machine.
We serviced a
frigidaire refrigerator
Near Rochester, New York 14626
JK
Job Details:
01/04/2023
Damper Assembly will need to be replaced was able to get locked open for weekend.
1-04-23: Replaced damper Assembly ran and tested all is opening and operating normal.
We serviced a
Electrolux washer
Near Fairport, New York 14450
Derek
Job Details:
01/04/2023
I put unit into diagnostic mode and tested didn?t see any water. I ran a rinse and spin plus a 15 min wash. I ran the washer quite a bit and didn?t see any leaks. I took the top cover off and the back cover and didn?t see anything significant leaking water. I did notice some drips coming from the cold water hose to the washer. I replaced that hose it was the only drips I could find. The dryer was off of the washer.
We serviced a
Samsung dishwasher
Near Williamson, New York 14589
Chris
Job Details:
01/04/2023
Recommend sump assy
No repair at this time
We serviced a
Frigidaire refrigerator
Near Ontario, New York 14519
Chris
Job Details:
01/04/2023
Replaced defective evaporator fan motor and checks ok
We serviced a
Kitchen Aid Dishwasher
Near Webster, New York 14580
Alex L
Job Details:
01/04/2023
Removed punch out from garbage disposal
We serviced a
GE oven
Near Henrietta, New York 14467
Tanner
Job Details:
01/04/2023
Complaint of oven temp not reading desired temp. Measured temp probe at 1.093 ohms. A valid reading. Measured 21.1 ohms resistance through bake element, a valid reading. Measured 11.6 amps converting to 2688 Watts, a valid reading. Offered measured oven calibration, customer will attempt calibration on their own.
We serviced a
Whirlpool Refrigerator
Near Fairport, New York 14450
Tanner
Job Details:
01/04/2023
Complaint of no ice, measured 39 in FF and 4 n FZ. Confirmed 120 VAC to ice maker. Jumped ice harvest circuit and motor hums but does not turn. Replaced ice maker assembly. Tested via harvest jumper and unit tested good.
We serviced a
Whirlpool Microwave
Near Ontario, New York 14519
Chris
Job Details:
01/04/2023
Reset latch / interlock switches if problem returns needs new interlock / motor assy
Est approx 109 plus tax due
Also washer hoses were reversed, corrected so unit rinses with cold water
Gave estimate for icemaker approx 310 plus tax due
We serviced a
Samsung Washer
Near Fairport, New York 14450
Cristian
Job Details:
01/04/2023
Did confirm shocks was bad replace shocks again DC97-16350D ran unit with customer everything is ok now
We serviced a
samsung range
Near East Rochester, New York 14445
Cristian
Job Details:
01/03/2023
Display buttons sometimes haves issue and bake igniter not working will recommend
Igniter DG94-01012A
Control board DE92-04201B
Touch pad DG34-00045B
We serviced a
LG dishwasher
Near North Chili, New York 14514
JK
Job Details:
01/03/2023
Replaced Main PCB: AGM76429510 Noise Filter: EAM60991316 UI Control: EBR33469708 ran and tested all is running good and leak free.
We serviced a
Whirlpool Refrigerator
Near Ontario, New York 14519
Chris
Job Details:
01/03/2023
Correct address is 7130 fisher rd **Unit to temp apon arrival, by customer description may have just been concerned with the auto defrost cycle.
Normal to hear water hitting the defrost element periodically as long as average temps do not spoil food
We serviced a
Whirlpool Microwave/oven
Near Webster, New York 14580
Chris
Job Details:
01/03/2023
Needs oven latch and microwave interlock
No repair at this time
Estimate approx 470.00 plus tax would be due to repair
We serviced a
LG oven
Near Webster, New York 14580
Chris
Job Details:
01/03/2023
Needs magnetron Tco and mag /diode mag overheated and mag tco shut down heating circuit
We serviced a
Frigidaire refrigerator
Near Pittsford, New York 14534
Tanner
Job Details:
01/03/2023
Fridge- complaint of items freezing in FF section. Measured 37 degrees in FF section. Measured -4 degrees in FZ. Fridge set to 38 and FZ set to -2. Most items are proper temp. Items In or near veggie drawer are frozen. Increased freezer temp to 6 degrees. As FF section is cooled from freezer cold air settles to lower compartments and can cause variation in temps. Warmer freezer temps helps prevent this.
Microwave- unit runs for 3 seconds then turns off. Power cycled unit. Re tested and unit tested good pulling a proper 12 amps. If issue returns needs new ACU.
We serviced a
Kenmore Washer
Near Webster, New York 14580
Chris
Job Details:
01/03/2023
Inner drive shaft bearing has heated up and fused itself to outter tub, unable to remove bearing from tub without damaging tub. Left unit inoperable as washer will leak water if ran. Will need outer tub replaced as well
Which would bring estimate up to around 600.00 including tax and freight
Sent email with new estimate, customer has some form of home warranty and will await response from customer
We serviced a
Electrolux Dryer
Near Webster, New York 14580
Alex L
Job Details:
01/03/2023
Replaced failed heating element
We serviced a
MAYTAG washer
Near East Rochester, New York 14445
Derek
Job Details:
01/03/2023
Motor burner up and gear case sticki may need a new clutch possibly a gear case but they?re obsolete