We serviced a
fridgedair fridge
Near North Tonawanda, New York 14120
Tina
Job Details:
08/05/2025
FZ was frozen over so a new bimetal and timer are needed. Bimetal is party of heater assembly so that was ordered and timer.
installed new heater with bimetal assembly and a new timer and everything is running without issues
We serviced a
Maytag Refrigerator
Near Webster, New York 14580
Chris
Job Details:
08/05/2025
Replaced start device if problem returns would need compressor work
We serviced a
Frigidaire refrigerator
Near Rochester, New York 14618
Cristian
Job Details:
08/05/2025
Cleaned out drain plug inside freezer wait 24 hours for proper cooling
We serviced a
Bosch Refrigerator
Near Rochester, New York 14617
Dave
Job Details:
08/05/2025
Replaced control and freezer evaporator fan due to freezer not cooling
We serviced a
GE dryer
Near Irondequoit, New York 14617
Dave
Job Details:
08/05/2025
Replaced ignitor and coils due to no heat. Tests ok
We serviced a
AMANA DRYER
Near Greece, New York 14616
Jose R
Job Details:
08/04/2025
Cx unit was making noise while in spin mode went ahead and replaced maintenance kit now unit is operating with in specs complete
We serviced a
Frigidaire Refrigerator
Near Niagara Falls, New York 14301
Sam
Job Details:
08/04/2025
Replaced evap fan freezer. Tested in service mode, working
We serviced a
Bosch Dishwasher
Near Fairport, New York 14450
Cristian
Job Details:
08/04/2025
Unit needs a harness wires are broken to water valve
We serviced a
GE dryer
Near Buffalo, New York 14223
Leonard
Job Details:
08/04/2025
Check unit for noise found rollers and pulley also the belt needed to be re placed .replaced parts as needed test unit working dryer is around 15 hrs old
We serviced a
ge Mono gramrefrigerator
Near Fairport, New York 14450
Cristian
Job Details:
08/04/2025
When I got to the customer house freezer was at 1? and fridge was at 34 unit started to work fine and make ice fine. I did notice that the compressor is extremely hot to touch and the filter dryer was frozen possible issue is a seal system issue will recommend to contact GE to have someone to check her compressor.
We serviced a
GE washer
Near Rochester, New York 14618
Ray
Job Details:
08/04/2025
Replaced agitator wash plate. Tested fill, agitate and drain, functions operating normal.
We serviced a
Frigidaire Refrigerator
Near Rochester, New York 14619
Jose R
Job Details:
08/04/2025
Replaced defrost thermostat now unit is operating with in specs complete
We serviced a
ge stove
Near North Chili, New York 14514
JK
Job Details:
08/04/2025
RF infinite switch bad and will need to be replaced. Was able to get switch unstuck and instructed customer to not use that burner.
Serina: 585-739-4348
Called customer no answere, no answere at door left a message for tennant to call when available to set up an appointment.
We serviced a
LG washer
Near Rochester, New York 14624
Dennis
Job Details:
08/04/2025
Disassembled the washer and couldn?t locate the missing ring. Even checked the drain pump.
We serviced a
Samsung Refrigerator
Near Buffalo, New York 14226
Leonard
Job Details:
08/04/2025
Check unit for not cooling found compressor working and conditioner fan motor the unit is not freezing the ice and the evaporator has half a frost pattern the compressor is very hot
We serviced a
GE washer
Near Niagara Falls, New York 14305
Sam
Job Details:
08/04/2025
Customer states won't getthrough rinse cycle. Unit would not drain in diagnostic mode. Needs drain pump
We serviced a
LG Refrigerator
Near Farmington, New York 14425
JK
Job Details:
08/04/2025
Put a foam pad under compressor line that was vibrating against the evap pan releveled machine all is running quiet.
We serviced a
Maytag washer
Near Cheektowaga, New York 14225
Leonard
Job Details:
08/04/2025
The unit needs a transmission making grinding sound on washer cycle removed cover for transmission found black bust on the bottom of motor cover
We serviced a
whirlpool Washer
Near Rochester, New York 14612
Jose D
Job Details:
08/04/2025
I replaced the main board. The washer passed the diagnostic test. I also ran a full 15 minute quick wash cycle, and the washer completed the cycle with no issues. Advised to call back if they continue to have the same problem.
We serviced a
Maytag refrrigerator
Near Farmington, New York 14425
Derek
Job Details:
08/04/2025
new ice maker 250 to fix W10884390 going to hold off.
We serviced a
Whirlpool Refrigerator
Near Rochester, New York 14622
Jose D
Job Details:
08/04/2025
Frost on site again. The defrost heating is clearly not working. 120 going into the bi-medel. The fridge will need a new bi-metel assembly. I replaced the bi-metal assembly. Advised to call back if they have the same issue.
We serviced a
Coin op washer
Near Rochester, New York 14618
Dave
Job Details:
08/04/2025
Removed nail from drain pump that was preventing unit from draining. Ran diagnostics to verify operation and to check for leaks. Tests ok.
We serviced a
Frigidaire Refrigerator
Near Rochester, New York 14620
Jose D
Job Details:
08/04/2025
Paper underwear the fridge was making a noise. The freezer coils has full frost and there is no frost or ice build up on the evap fan. The freezer was set to coldest, which gives the fridge less of an air flow. I set the tempature to what was recommended. I Also advised to not over stuff the freezer, and to keep the airway clear in the fridge. Advised to call back if the fridge doesn't reach tempature in 24 hours.
We serviced a
frigidaire dishwasher
Near Pittsford, New York 14534
Ray
Job Details:
08/04/2025
Observed leakage at water valve. Tightened brass nut. Replaced drain pump and vacuumed out hose. Tested, unit filled, circulated, and drained with no leakage. No standing water in tub. Leveled unit.
We serviced a
frigidaire refrigerator
Near Rochester, New York 14610
Jose R
Job Details:
08/04/2025
Cx has a bad fan motor causing the unit not to circulate properly Cx will need fan to be replaced
We serviced a
Kitchenaid oven
Near Pittsford, New York 14534
Derek
Job Details:
08/04/2025
The temp was set to Celsius and when you went to change temp it would make the oven outside its maximum operating range. I switched to Fahrenheit and it?s working fine all buttons are working.
We serviced a
Frigidaire refrigerator
Near Irondequoit, New York 14622
Jose D
Job Details:
08/04/2025
The fridge gasket has a small tear in the bottom left corner.
We serviced a
Kitchenaid Double Wall oven
Near Rochester, New York 14612
Dennis
Job Details:
08/04/2025
Wall oven needs a new fuse and or harness. It?s no longer available. Customer will purchase a new oven.
We serviced a
Kitchenaid Double Wall oven
Near Rush, New York 14543
Ray
Job Details:
08/04/2025
Wall oven needs a new fuse and or harness. It?s no longer available. Customer will purchase a new oven.
We serviced a
Whirlpool/Kenmore refrigerator
Near Macedon, New York 14502
Derek
Job Details:
08/04/2025
Replaced evaporator fan, verified proper spin operation.
We serviced a
Samsung washer
Near Palmyra, New York 14522
Derek
Job Details:
08/04/2025
The drain pump is not working and it?s not draining. The power button is janky and not working all the time. The rear bearing is going bad and making a bad growling noise.
We serviced a
LG washer
Near Victor, New York 14564
Derek
Job Details:
08/04/2025
Less than 90days had door lock replaced. I put the boot and spring back on. I ran diagnostics and it seems to be fine. The spring and wire don?t look corroded or damaged. If it happens again then a new spring and wires assy will be needed.
We serviced a
kenmore dryer
Near Honeoye Falls, New York 14472
Derek
Job Details:
08/04/2025
The washer need to be replaced it?s going to cost more to repair that it?s worth. It won?t spin and barely agitates it?s going to need a new speed sensor. The drum bearing is getting loud and rumbling. It?s going to need a new outer wash basket. I cleaned the vent on the dryer. The customer washed the lint screen. It had waxy build up on it from dryer sheets. They need the drain kit up date for the fridge. Water and ice in the deli drawer
We serviced a
LG range
Near Buffalo, New York 14228
Sam
Job Details:
08/04/2025
The problem ended up being the rh front infinite switch for the burned. One that was replaced it started working correctly.
We serviced a
samsung fridge
Near North Tonawanda, New York 14120
Sam
Job Details:
08/04/2025
Customer states leaking, weak cooling in REF. Verified. Defrosted refrigerator and installed leakage kit and updated defrost cycles to 1 17.
We serviced a
Kenmore Oven
Near Fairport, New York 14450
Jose R
Job Details:
08/04/2025
Customer states oven taking too long to heat. Verified, found igniter only pulling 2.8amps. Replaced igniter, tested pulling 3.4 amps
We serviced a
Samsung refrigerator
Near Rochester, New York 14620
Jose R
Job Details:
08/04/2025
Cx has a display issue where some buttons aren?t working also not getting a full frost pattern causing things I. The freezer not to cool all the way Cx will need to start exploring there options on a new unit complete
We serviced a
Maytag Washer
Near Spencerport, New York 14559
Dennis
Job Details:
08/04/2025
Replaced pump and belt now unit is operating with in specs complete
We serviced a
frigidaire dishwasher
Near Palmyra, New York 14522
Derek
Job Details:
08/04/2025
Dishwasher isn?t draining. Will need a new drain pump.
We serviced a
maytag washer
Near Rochester, New York 14620
Cristian
Job Details:
08/04/2025
I replaced the lid lock and it?s seems to be working fine.
We serviced a
Ge dishwasher
Near Pittsford, New York 14534
Derek
Job Details:
08/04/2025
Customer will need a new motor he will think about the repair
We serviced a
LG dishwasher
Near Rochester, New York 14617
Dennis
Job Details:
08/04/2025
I couldn?t find anything wrong with it. It probably has some moisture in the touch screen causing it to glitch out. I?ve seen this happen before.
We serviced a
Ge oven
Near Canandaigua, New York 14424
Ray
Job Details:
08/04/2025
We serviced a
Whirlpool washer
Near Buffalo, New York 14220
Leonard
Job Details:
08/04/2025
Check unit for mold smell found the drain cover going into the dirty drain water and back up into the unit
advised the customer to not let the drain line go into the water
We serviced a
Kitchenaid refrigerator
Near Penfield, New York 14526
Chris
Job Details:
08/04/2025
Tightened freezer door handle and checks ok.
Also freezer door rails are failing and need to be replaced
Estimate is approx 270.00 plus tax due on return - customer will call if ordered
We serviced a
Samsung Washer
Near West Henrietta, New York 14586
Ray
Job Details:
08/04/2025
Unit not spinning. Drain pump filter clogged with debris. Cleaned out filter and ran auto diagnostic. Unit filled, leaked at middle of door due to warped gasket. Additional leakage under unit. Thermistor was dislodged from the tub, water leak from rear. Door switch throws disconnection error. Drain pump operates normal. Reinstalled thermistor. Needs door lock and gasket to repair.
We serviced a
GE Refrigerator
Near Rochester, New York 14609
Dave
Job Details:
08/04/2025
Compressor has failed unit is too old to repair. R22 system
We serviced a
Whirlpool dryer
Near Rochester, New York 14626
Dave
Job Details:
08/04/2025
Installed repairkit due to noise. Tested ok
We serviced a
bosh gas oven
Near Rochester, New York 14607
Jose R
Job Details:
08/04/2025
Cx had a bad igniter causing the oven not to work went ahead and replaced igniter now unit is operating with in specs complete
We serviced a
Samsung refrigerator
Near Rochester, New York 14620
Jose R
Job Details:
08/04/2025
Cx middle portion was burning hot went ahead and did a coil cleaning and made sure no error codes were on the display and showed the Cx how to replace the filter
We serviced a
LG range
Near Webster, New York 14580
Chris
Job Details:
08/04/2025
Cleaned center griddle burner and now lights all the way around.
Replaced oven bake igniter and verified proper temperature- customer thermostat does appear to read hotter than actual temperature
We serviced a
Frigidaire Refrigerator
Near Niagara Falls, New York 14301
Sam
Job Details:
08/01/2025
Customer states SY EF error, ref cooling issues. Verified. Getting 12VDC to fan. Needs evap fan
We serviced a
LG washer
Near Orchard Park, New York 14127
Leonard
Job Details:
08/01/2025
The customer will be purchasing anew unit the water valves are leaking and has rusted the shocks on the unit the washer is about 10 years old
We serviced a
GE dishwasher
Near Irondequoit, New York 14617
Dave
Job Details:
08/01/2025
Replaced console cap and button tree. Tested ok
We serviced a
Maytag Dishwasher
Near Scottsville, New York 14546
Dave
Job Details:
08/01/2025
valve was only filling intermittently. Verified voltage at control during failure and continuity of harness. Replaced water valve. Tests ok and leak free.
We serviced a
GE Washer
Near Buffalo, New York 14211
Tina
Job Details:
08/01/2025
used smart HQ and ran the pressure sensor test and it passed once then failed and the lid lock kept locking and unlocking. i removed control panel and took pressure sensor hose off board and blew in it and at first it would not go thru but finally air went thru and the port unclogged. i ran a quick wash with cloths in it and it completed without issues
We serviced a
GE dishwasher
Near Rochester, New York 14610
Jose R
Job Details:
08/01/2025
Cx unit needed a software up date also made sure the filter was clean and I ran the unit through multiple test cycles and everything passed complete
We serviced a
whirlpool dryer
Near Lockport, New York 14094
Sam
Job Details:
08/01/2025
Customer states not heating. Verified. Found thermal fuse open. Replaced thermal fuse. Tested and working
We serviced a
samsung fridge
Near Alden, New York 14004
Sam
Job Details:
08/01/2025
Customer states no ice production. Verified. Has 39C error for ice maker. Customer will consider options before reapir.
We serviced a
Whirlpool Refrigerator
Near Victor, New York 14564
Derek
Job Details:
08/01/2025
I steamed out the fridge drain. It seems to be fine now. I dumped a small glass of water down and it drained.
We serviced a
Jenn air oven
Near Fairport, New York 14450
Ray
Job Details:
08/01/2025
Replaced oven knobs. Plastic plate was detached from bottom panel before starting repair. Needs adhesive to reattach, did not have in van, left detached.
We serviced a
GE refrigerator
Near Rochester, New York 14605
Jose R
Job Details:
08/01/2025
Cx unit is not getting a full frost pattern causing the unit not to cool at all Cx will need to get in contact with manufacturer to see if there is anything they can do for them
We serviced a
GE MICROWAVE
Near Orchard Park, New York 14127
Leonard
Job Details:
08/01/2025
Check unit found display not responding had to clean tuch pad got unit it start and heat customer has moisture inside display and the door will have to be replaced tuch pad is in the door
We serviced a
whirlpool dryer
Near Irondequoit, New York 14617
Dennis
Job Details:
08/01/2025
Ran dryer and it was heating fine cycled from 120* to 184* consistently. Customer is going to have a contractor reroute the dryer vent line to directly above the dryer. Currently it?s running across the floor across the laundry area and then up and out. Pics attached.
Washer needs new suspension rods.
We serviced a
Maytag Refrigerator
Near Rochester, New York 14617
Dave
Job Details:
08/01/2025
Cleaned defrost drain tube and removed ice from freezer
We serviced a
whirlpool fridge
Near North Tonawanda, New York 14120
Sam
Job Details:
08/01/2025
Customer states unit stopped cooling in fridge, freezer was fine. Freezer may have been slightly warmer. Customer vacuumed coils, 2 days later unit began cooling. Ref section reading 38.5F freezer reading 6F. Advised customer to monitor and call back with any issues.n
We serviced a
Samsung Dryer
Near Honeoye Falls, New York 14472
Ray
Job Details:
08/01/2025
Control panel on dryer not turning on. No voltage present across one of the terminals. Customer will need to consult a licensed electrician.
We serviced a
Samsung Washer
Near Canandaigua, New York 14424
Derek
Job Details:
08/01/2025
The basket just wiggles when it?s going into spin cycle. It?s going to need the basket hall sensor. I replaced the hall sensor and the drum is spinning like it should the washer is working great.
We serviced a
Whirlpool Washer
Near Rochester, New York 14622
Dave
Job Details:
08/01/2025
Unit will not spin out clothes. Found basket speed fault in diagnostics. Replaced
Actuator, calibrated unit ans tested with load. Tests ok
We serviced a
maytag dryer
Near Rochester, New York 14612
Jose D
Job Details:
08/01/2025
The belt was broken on the dryer. I replaced the belt, ran and tested, the dryer is now spinning and working properly. The dryer venting is clear and has good air pressure coming outside. The washers suspension rods are bouncy and will need to be replaced. I replaced the suspension rods, ran a spin cycle with items inside the washer, the washer went through the spin cycle with no issues.
We serviced a
LG washer
Near Webster, New York 14580
Cristian
Job Details:
08/01/2025
Clean out Pulsator Wash Plate no more flakes will advice customer to keep up with the tub cleaning.
We serviced a
Ge refrigerator
Near Pittsford, New York 14534
Jose D
Job Details:
08/01/2025
The freezer fan motor is not running on site. When I rotate the blades the fan starts to work, but its making a noise when it does. The fan motor will need to be replaced. I repalced the fan motor, ran and tested, the freezer fan is now working properly.
We serviced a
Maytag Washer
Near Rochester, New York 14612
Dave
Job Details:
08/01/2025
Replaced suspension rods under 90 day warranty
We serviced a
Maytag Washer
Near Ontario, New York 14519
Derek
Job Details:
08/01/2025
It needs a new timer and timer motor. When I advance the timer it?s not clicking and going into other cycles. This unit cannot be fixed parts are obsolete. It?s a 25 year old Maytag washer coin op.
We serviced a
Frigidaire Refrigerator
Near East Amherst, New York 14051
Tina
Job Details:
08/01/2025
Customer had fridge off when I got here but the whole FZ was frosted/iced over and the drain was clogged and iced so the bottom of FZ was a sheet and of ice.
All the fans worked and the heater had continuity so a new bimetal was needed. I steamed out all the ice and installed new bimetal.
We serviced a
GE oven
Near Cheektowaga, New York 14215
Tina
Job Details:
08/01/2025
over would not heat when bake was turned on so i tested igniter and there was no AMPS so I installed a new igniter and it went up to 3.1AMPS and oven is heating without issues
We serviced a
GE dryer
Near Penfield, New York 14526
Cristian
Job Details:
08/01/2025
Replace heating element and did a short vent cleaning tested unit working normal
We serviced a
WHIRLPOOL DISHWASHER
Near Buffalo, New York 14226
Tina
Job Details:
08/01/2025
Dishwasher would not drain and the pump sounded funny so a new drain pump was installed a d it?s running without issues
We serviced a
Whirlpool Refrigerator
Near Rochester, New York 14612
Dave
Job Details:
08/01/2025
Found unit with a low side leak. Recommending customer error contact manufacturer to investigate entitlement.
We serviced a
Maytag washer
Near East Rochester, New York 14445
Jose R
Job Details:
08/01/2025
Cx had a bad actuator causing the unit not to spin went ahead and replaced actuator now unit is operating with in specs
We serviced a
Frigidaire Washer
Near Rochester, New York 14612
Dennis
Job Details:
08/01/2025
Washer has a bad gear case. It?s 13 years old. Has a loud bearing noise when turning the tub by hand. Customer will be purchasing a new machine.
We serviced a
Kitchenaid dishwasher
Near Mendon, New York 14506
Ray
Job Details:
08/01/2025
Door is making a popping sound when opening and closing. Rivet on right side of tub was sheared off. Will need tub frame to fix. According to KitchenAid warranty, tub has lifetime warranty. Customer will contact company for further assistance. Potential exists for a return labor trip to replace tub, at which time labor cost will be decided.
We serviced a
GE washer
Near Rochester, New York 14623
Ray
Job Details:
08/01/2025
Washer had foul smell inside drum. Removed agitator and cleaned up excess residue inside drum, added white vinegar to test cycle and drained out. Recommended customer use washer machine cleaning tablet before next wash. Cleaned out dryer venting. Customer concerned about noise from garbage disposal, discovered drain hose vibrating loudly, secured hose to eliminate noise.
We serviced a
GE Refrigerator
Near Macedon, New York 14502
Derek
Job Details:
08/01/2025
I installed another new icemaker I hit the test button and it worked. Just have to wait a few days to see if the cubes come
We serviced a
whirlpool refrigerator
Near Rochester, New York 14626
Jose D
Job Details:
08/01/2025
Not hearing any noise on site. Both the fridge and freezer seem to be cold. No ice or frost build up on the evap fan. Advised to call back if the issue happens again, and to try to record the noise next time.
We serviced a
Bosch Dishwasher
Near Fairport, New York 14450
Jose D
Job Details:
08/01/2025
Water triggering the water sensor on site. I cleaned up the water and ran a 40+ minute cycle and found no visible leaks. I checked the water line and the drain hose and found no leaks. Advised to call back if it happens again.
We serviced a
Whirlpool dryer
Near Rochester, New York 14625
Cristian
Job Details:
08/01/2025
The power cord was not fully flushed, causing unit not to work. I plugged the power cord down. The unit started to work now
We serviced a
Frigidaire refrigerator
Near Canandaigua, New York 14424
Derek
Job Details:
08/01/2025
Needs a new board and evap thermostat. It ended up being a sealed system issue and not electrical.
We serviced a
N/A Stove
Near Pittsford, New York 14534
Cristian
Job Details:
08/01/2025
Customer like to get to knobs replace and deliver
We serviced a
Frigidaire Oven
Near West Seneca, New York 14224
Leonard
Job Details:
08/01/2025
Test unit for not heating on baking cycle ignitor not pulling amps but has power replaced test unit working
We serviced a
ge refrigerator
Near Rochester, New York 14619
Jose R
Job Details:
08/01/2025
Cx had a compressor issue not getting a frost pattern on the coils will need to start exploring there options on a new unit complete
We serviced a
frigidaire dryer
Near Elma, New York 14059
Leonard
Job Details:
08/01/2025
Check unit found bad control board the lights on the board are just blinking will start to to heat than star blinking
We serviced a
Samsung Refrigerator
Near Niagara Falls, New York 14304
Sam
Job Details:
08/01/2025
Customer states water under crisper bins. Verified. Defrosted, Applied leakage kit as updated defrost cycles.
We serviced a
Kenmore washer
Near Rochester, New York 14624
Dennis
Job Details:
08/01/2025
Machine has a bad gear case and will need to be replaced.
We serviced a
GE washer
Near Pittsford, New York 14534
Ray
Job Details:
08/01/2025
Replaced drain pump assembly. Verified no leakage at filter housing. Drain pump operates normal.
We serviced a
GE washer
Near Rochester, New York 14612
Jose D
Job Details:
07/31/2025
The washer passed all diagnostic test through the GE smart HQ diagnostic tool. Showed an unbalanced issue in the diagnostic tool. Ran a drain and spin cycle with wet towels inside, and it completed the cycle with no issues. Advised to call back if the issue happens again.
We serviced a
Maytag dryer
Near Churchville, New York 14428
Dennis
Job Details:
07/31/2025
Customer is on his third repair call for the dryer. Previously he had the heating element replaced and thermal fuse. Dryer is 1.5 years old. Dryer will run and heat for about 20 minutes and then shuts down. Will restart after cooling down. The motor need to be replaced due to going into thermal overload. Customer will try and get Maytag to cover the part under warranty..
We serviced a
Frigidaire Refrigerator
Near Rochester, New York 14619
Jose R
Job Details:
07/31/2025
Cx u it is staying in a defrost mode causing everything to defrost and get warm Cx will need defrost timer
We serviced a
Whirlpool Refrigerator
Near Rochester, New York 14625
Cristian
Job Details:
07/31/2025
Replace icemaker wait 24 hours for proper ice to be made
We serviced a
GE refrigerator
Near Williamson, New York 14589
Cristian
Job Details:
07/31/2025
Will recommend control board and temperature sensor no fix at this time