We serviced a
SAMSUMG washer
Near Buffalo, New York 14217
Tina
Job Details:
07/31/2025
washer was put in service mode and it completed without issues. I then ran a quick wash with towels and it threw the unbalanced code, i moved stuff around and put on spin and then it spun out without issues and customer did a load of cloths this morning and it completed without issues. the drain pump is extremely loud tho and sounds like it?s on its way out but customer is going to just keep using then most likely get a new one if she changes her mind part numbers are in notes
We serviced a
Kenmore refrigerator
Near Fairport, New York 14450
Derek
Job Details:
07/31/2025
I cleaned out the drain hose for the freezer. I dumped some water down and it ended up in the drain. All clear.
We serviced a
Whirlpool refrigerator
Near Rochester, New York 14624
Dave
Job Details:
07/31/2025
Replaced jazz board due to settings changing by themselves.
We serviced a
GE Washer
Near Rochester, New York 14626
Dennis
Job Details:
07/31/2025
Replaced main control and installed customer provided bellow
We serviced a
LG Dryer
Near Fairport, New York 14450
Jose R
Job Details:
07/31/2025
Cx had a bad thermostat went ahead and replaced thermostat now unit is operating with in specs complete
We serviced a
Whirlpool refrigerator
Near Rochester, New York 14606
Jose R
Job Details:
07/31/2025
Cx rail was loose and screws were not put in all the way went ahead and tightened rails and put door back now u it is operating with in specs
We serviced a
Frigidaire dishwasher
Near Victor, New York 14564
Derek
Job Details:
07/31/2025
She started having the problem after someone changed her garbage disposal. I found the plug was still in for the dishwasher so it was stopping it from draining. I knocked out the plug and ran it. It?s running fine draining fine and the dispenser is opening and used the soap inside.
We serviced a
Samsung Refrigerator
Near Penfield, New York 14526
Ray
Job Details:
07/31/2025
No cooling in freezer. Ran force cooling on freezer evaporator, no frost pattern emerged. Unit will require sealed system repair in order to fix.
We serviced a
Kitchenaid Dishwasher
Near Fairport, New York 14450
Sam
Job Details:
07/31/2025
Replaced dispenser. Tested working no leaks
We serviced a
LG Washer
Near Pittsford, New York 14534
Ray
Job Details:
07/31/2025
Installed door switch that customer had purchased. Reinstalled door gasket and tested cycle. Door locked with no issues or leakage. Addressed issue with Kitchen Aid side by side fridge, water filter was not popping as designed. Reinserted spring clip on housing so filter can be accessed.
We serviced a
Whirlpool Refrigerator
Near Tonawanda, New York 14150
Tina
Job Details:
07/31/2025
fridge was having defrost issues so when i went to take FZ party i noticed there was a smaller hole on one side of the FZ and another large L shaped crack where one part was pushed in. customer are going to be getting a new fridge when this one dies completely
We serviced a
GE Dryer
Near Rochester, New York 14615
Jose D
Job Details:
07/31/2025
Lint and hair clogg underneath the heater blower wheel. Removed the lint and cleaned off the blower wheel.
We serviced a
LG Dishwasher
Near North Chili, New York 14514
Dave
Job Details:
07/31/2025
Found unit displaying ae error. Water in leak sensor. Un-installed unit, removed water and ran quickly cycle. No evidence if leaking from sump or door. Issue was likely a slow draining disposal causing water to back up into drainhose.
We serviced a
LG Washer
Near West Henrietta, New York 14586
Ray
Job Details:
07/31/2025
Washer making grinding noise during cycle. Removed rotor, found metal object causing symptom. Reattached rotor, during agitation gear case shaft moves vertically causing rotor to make noise. Removed pulsator cap and attempted to remove wash plate but could not. Would need entire gear case to rectify issue. Dispenser lever is broken, will need entire assembly to repair.
We serviced a
Whirlpool washer
Near Pittsford, New York 14534
Jose D
Job Details:
07/31/2025
The coupling is damaged and will need to be replaced. I replaced the coupling, ran and tested, the washer is now spinning and working properly.
We serviced a
Frigidaire dishwasher
Near Buffalo, New York 14221
Tina
Job Details:
07/31/2025
Dishwasher lower spray arm had holes in it from melting against the heating element so that?s causing it to leak. A new spray arm is being ordered and I?ll be back to drop off.
Short run vent cleaning was done
We serviced a
Jenn Air Refrigerator
Near West Henrietta, New York 14586
Sam
Job Details:
07/31/2025
Customer states buzzing noise, no cooling. Verified. Need to try starter relay, compressor may be locked. Attempted to replace starter, same issue occurring. Customer will replace refrigerator
We serviced a
Maytag Washer
Near Buffalo, New York 14209
Leonard
Job Details:
07/31/2025
Check unit for not draining found lid switch not unlocking and the unit if full of water will have to order parts
We serviced a
Kitchenaid refrigerator
Near Webster, New York 14580
Cristian
Job Details:
07/31/2025
Icemaker was in the off position. I tested everything to be safe and everything working normal wait 24 hours for proper ice to be made.
We serviced a
Jennair dishwasher
Near Brighton, New York 14610
Jose D
Job Details:
07/31/2025
The top wash arm is not spinning on site. The diverter disc is a missing. I would recommend to put a new diverter disc in the dishwasher. I installed the diverter disc.
We serviced a
Samsung oven
Near Rochester, New York 14615
Jose D
Job Details:
07/31/2025
The igniter is reading 2.4 amperage, when it should be 3.0. I would recommend to replace the igniter.
We serviced a
GE WASHER
Near Pittsford, New York 14534
Jose R
Job Details:
07/31/2025
The screw to the wash plate is broke inside the gear case Cx will use the unit and will start exploring there option on a new unit complete
We serviced a
Samsung oven
Near Buffalo, New York 14217
Leonard
Job Details:
07/31/2025
Check unit found bake ignitor pulling 2amps replaced test unit is working
We serviced a
Whirlpool washer
Near Buffalo, New York 14214
Leonard
Job Details:
07/30/2025
Check unit found lid lock not working just kicking part on order on return i replaced lid lock and the unit will not fill with water and bleach is come out of the drain also the control board is flashing green the unit has a big dent on the sidewill re install old lid switch customer will purchase a new unit
We serviced a
LG dryer
Near Buffalo, New York 14220
Tina
Job Details:
07/30/2025
dryer needed a maintenance kit and was 15 years old. due to age, cost and condition of washer and dryer customer decided she is just going to get a new set
We serviced a
Bosh WASHER
Near Lancaster, New York 14086
Leonard
Job Details:
07/30/2025
Installed new door hinge and test unit is working
We serviced a
Samsung Refrigerator
Near Rochester, New York 14610
Jose R
Job Details:
07/30/2025
Replaced ice maker kit now unit is operating with in specs complete
We serviced a
Maytag washer
Near Rochester, New York 14612
Jose D
Job Details:
07/30/2025
The customer stated that water wasn't fully rinsing out from the clothes. Ran multiple loads with towels and found no spinning issues. The agitator wash dogs are worn out and will need to be replaced. I replaced the wash dogs, ran and tested, the agitator is now working correctly.
We serviced a
Samsung Dryer
Near Grandyle Village, New York 14072
Sam
Job Details:
07/30/2025
Replaced thermistor. Tested and working
We serviced a
frigidaire washer
Near Buffalo, New York 14226
Leonard
Job Details:
07/30/2025
Check unit for not draining found 120v to the drain pump but not pumping replaced pump test unit is working customer refused the vent cleanig
We serviced a
Kenmore dryer
Near Rochester, New York 14618
Ray
Job Details:
07/30/2025
Customer internal cleaning for dryer. Kick plate for refrigerator was detached. Disassembled dryer and vacuumed up all excess lint. Reassembled, verified spin and heat were operating normal. Vacuumed excess dust lint underneath bottom front of refrigerator and reinstalled kickplate.
We serviced a
Whirlpool washer/dryer
Near Fairport, New York 14450
Dave
Job Details:
07/30/2025
Replaced agitator dogs. Cleaned dryer and replaced flex vent
We serviced a
Whirlpool Refrigerator
Near Palmyra, New York 14522
Derek
Job Details:
07/30/2025
Needs fridge evap fan it?s not blowing and needs the drain cleaned. On vacation for a week. I replaced the fridge evap fan. It?s working good now. I cleaned out the drain for the fridge evap. They were getting ice build up in the deli drawer.
We serviced a
Samsung washer
Near Rochester, New York 14621
Jose D
Job Details:
07/30/2025
When running the washer in a diagnostic mode, it's giving a Bc2 error code, which is a control panel issue. The control panel will freeze for 20 seconds when turning the power on, then it will work.also noticed the control panel light will also randomly blink all together. The control panel would need to be replaced. The part is NLA, advised to call Samsung.
We serviced a
LG dryer
Near Webster, New York 14580
Chris
Job Details:
07/30/2025
Main PCB is not sending power to gas valve
Estimate is approx 290.00 plus tax due on return to repair
We serviced a
Whirlpool refrigerator
Near Hamlin, New York 14464
Dave
Job Details:
07/30/2025
Repaired ice door that was leaking air
We serviced a
Vent dryer
Near Pittsford, New York 14534
Dennis
Job Details:
07/30/2025
Basement vent was over 25? run through the ceiling with a mixture of flex and rigid vent. Finally venting into the rear of the house soffit. Customer will need to call the vent wizards. 1st floor vent cleaning is complete.
We serviced a
GE washer
Near Brockport, New York 14420
Dennis
Job Details:
07/30/2025
Called customer and he said he needs to do something in the morning. I mentioned that I would possibly have to move his appointment to the afternoon. I called prior to arrival and didn?t get an answer and the voicemail was full. Arrived onsite and nobody was home. Pic attached.
We serviced a
GE Refrigerator
Near Rochester, New York 14620
Cristian
Job Details:
07/30/2025
Customer left door open, causing lots of ice around the fan motor did clean out fan motor area and now the fan motor stated to work fine customer will defrost the unit
We serviced a
Ge washer
Near Rochester, New York 14624
Cristian
Job Details:
07/30/2025
Replace capacitor control board and door switch tested unit working normal now
We serviced a
whirlpool washer
Near Webster, New York 14580
Chris
Job Details:
07/30/2025
Unit taken apart prior to our arrival- found broken harness to door lock - repaired harness as well as possible but will need to be replaced if issues reoccur.
Put washer back together and it appears to be operational.
Cleaned 2ft dryer vent from exterior fixture
We serviced a
kenmore dryer
Near Rochester, New York 14626
Dennis
Job Details:
07/30/2025
Dryer was working when I got here. Completed vent cleaning.
We serviced a
Kenmore Oven
Near Pittsford, New York 14534
Derek
Job Details:
07/30/2025
The main board is shot. It?s not powering on the bake element. This unit is a 25yr old kenmore and the parts are obsolete for all the electrical components.
We serviced a
Whirlpool washer
Near Buffalo, New York 14223
Sam
Job Details:
07/30/2025
Customer states not going through spin cycle. Verified, has loud bearing noise during spin. Teeth are in tact, will need gearcase. Repair is not cost effective, customer will shop for new unit
We serviced a
GE washer
Near Fairport, New York 14450
Cristian
Job Details:
07/30/2025
Water was shut off from the valve turn the valve back on unit started to fill fine no issues
We serviced a
Amana refrigerator
Near Pittsford, New York 14534
Dave
Job Details:
07/30/2025
Replaced gasket and freezer door cam
We serviced a
samsung oven
Near Penfield, New York 14526
Chris
Job Details:
07/30/2025
Replaced oven igniter and verified operation
We serviced a
Ge washer
Near Pittsford, New York 14534
Ray
Job Details:
07/30/2025
Replaced pressure sensor and hose. Ran unit, verified water was drawn in and agitated.
We serviced a
Samsung refrigerator
Near Rochester, New York 14626
Jose D
Job Details:
07/30/2025
The handle on the freezer door is broken. The inner plastic piece that's part of the door assembly is cracked. The door would need to be replaced to correct the issue. Part in out of stock. Advised the customer he can order the part and we can come back and install it, and only charge labor.
We serviced a
GE oven
Near Victor, New York 14564
Derek
Job Details:
07/30/2025
His unit is a 20yr old microwave oven combo. It?s having issues with the oven key pad. All the control panel parts are discontinued and no longer available. WB36T10735 WB27T10488
We serviced a
Maytag, Frigidaire washer, oven
Near Fairport, New York 14450
Cristian
Job Details:
07/30/2025
Washer would need a new motor if customer calls back for the wall oven will start off with temperature sensor. No repaired needed at this time.
We serviced a
Maytag Washer
Near Rochester, New York 14620
Jose R
Job Details:
07/30/2025
Cx needs drain pump and belt to be replaced
We serviced a
LG dryer
Near Macedon, New York 14502
Derek
Job Details:
07/30/2025
It needs a new dryer motor it is burnt out and has bad wiring. I replaced the motor and it?s working good now.
We serviced a
Maytag refrigerator
Near Fairport, New York 14450
Derek
Job Details:
07/30/2025
Needs a handle for the dryer. Fridge seems fine wants some new water filers.
We serviced a
samsung dryer
Near Clarence Center, New York 14032
Sam
Job Details:
07/30/2025
Customer states not working, HC error. Verified. Replaced thermistor, tested and working.
We serviced a
Maytag Refrigerator
Near Rochester, New York 14618
Dave
Job Details:
07/30/2025
Replaced led module
We serviced a
Kenmore dishwasher
Near Rochester, New York 14621
Jose R
Job Details:
07/30/2025
Cx has a bad circulation motor causing the unit not to wash the dishes Cx will need sump and will get back to us if wanting to go along with the repair
We serviced a
GE Dryer
Near Fairport, New York 14450
Cristian
Job Details:
07/30/2025
Replace belt tested unit working normal
We serviced a
LG refrigerator
Near Walworth, New York 14568
Derek
Job Details:
07/30/2025
This has a variable speed compressor. It starts of a bit noisy then gets a little quieter but is still noisy. The compressor shuts off after 2 minutes and is scorching hot to the touch. The condenser fan is working and the condenser coils are clean. This unit is only a couple years old it has a 5 yr parts and labor warranty on the compressor. This one sounds like it?s starting to fail. The freezer isn?t cold enough to freeze and the frig is slightly cool.
We serviced a
Samsung Dryer
Near Rochester, New York 14626
Dennis
Job Details:
07/30/2025
Dryer had a bad heating element. Replaced and it?s heating properly now.
We serviced a
Samsung oven
Near Webster, New York 14580
Chris
Job Details:
07/30/2025
Replaced oven igniter and checks ok
We serviced a
LG Washer
Near Penfield, New York 14526
Chris
Job Details:
07/30/2025
Replaced drain motor and checks ok
We serviced a
unknown brand refrigerator
Near Rochester, New York 14609
Jose R
Job Details:
07/30/2025
Cx will need lower door hinge pin with washer will need to slam door to make sure it?s closed all the way landlord stated that he will rather put a new unit in instead of of getting repair done complete
We serviced a
LG WASHER
Near Buffalo, New York 14224
Tina
Job Details:
07/30/2025
hall sensor in front load washer was bad when tested for resistance a new sensor was installed and washer is running without issues. I also cleaned out the filter in the gasket and then did a dryer vent cleaning.
We serviced a
frigidaire refrigerator
Near Ontario, New York 14519
Chris
Job Details:
07/30/2025
Replaced dispenser module assembly and verified operation
We serviced a
whirlpool washer
Near Tonawanda, New York 14150
Sam
Job Details:
07/30/2025
Customer states does not spin clothes out. Verified. Has loud noise during spin, will need gear case. Repair not cost effective.
We serviced a
Bosch Refrigerator
Near Rochester, New York 14620
Ray
Job Details:
07/30/2025
Water is overflowing during ice maker operation and freezing inside bucket and freezer cavity. Tested operation, ice cubes were stuck in rear slots and did not drop. Removed and cleaned out ice maker to ensure they would not stick to tray. Customer will monitor.
We serviced a
GE Dryer
Near Pittsford, New York 14534
Jose R
Job Details:
07/30/2025
Cx had a broken belt went ahead and replaced belt now unit is operating with in specs
We serviced a
LG washer/dryer
Near Rochester, New York 14618
Ray
Job Details:
07/30/2025
Washer has foul smell and dryer vent/unit needs cleaning. Removed agitator and Washplate and cleaned buildup. Recommended customer run self clean before next load. Disassembled dryer and vacuumed out interior. Completed vent cleaning. Verified dryer spin and heat and washer fill and drain components operated normal.
We serviced a
whirlpool washer
Near Buffalo, New York 14217
Sam
Job Details:
07/30/2025
Customer states taking a long time to start cycle, only hot water. Found cold valve off. Ran test mode, ran ok, ran calibration, ran fine. Advised customer to monitor.
We serviced a
Speed Queen Dryer
Near Rochester, New York 14604
Jose D
Job Details:
07/29/2025
The dryer is turning on and working properly on site. Advised to call back if the issue happens again.
We serviced a
whirlpool or samsung washer and dryer
Near Buffalo, New York 14225
Leonard
Job Details:
07/29/2025
The washer is making noise because it has a big dent on the front and the unit is going unbleached because the customer is washing very heavy mop heads
We serviced a
Whirlpool refrigerator
Near Fairport, New York 14450
Sam
Job Details:
07/29/2025
Customer states not making ice. Attempted to jump, unit filled with water. Will advise customer to monitor, will follow up.
We serviced a
Frigidaire Oven
Near Pittsford, New York 14534
Cristian
Job Details:
07/29/2025
Replace igniter # tested unit working normal now
We serviced a
Samsung Washer
Near Rochester, New York 14612
Dave
Job Details:
07/29/2025
Found basket making contact with bellows due to a brok3n spindle. Customer is going to replace.
We serviced a
Samsung Refrigerator
Near Irondequoit, New York 14622
Sam
Job Details:
07/29/2025
Customer states fridge not cooling properly. Verified. Defrosted refrigerator, replaced temp sensor and leak kit.
We serviced a
Ge washer
Near Canandaigua, New York 14424
Derek
Job Details:
07/29/2025
Shop washer* needs anew board. This one the washer wouldn?t turn on at all completely dead. I replaced the main board and it is working again.
We serviced a
GE washer
Near Canandaigua, New York 14424
Derek
Job Details:
07/29/2025
2102 needs a new main board. I replaced the main board and it?s working well now I ran a rinse and spin no problem.
We serviced a
Maytag Dryer
Near Webster, New York 14580
Chris
Job Details:
07/29/2025
Heat relay main board melted and burnt wiring and ui - no repair at this time part cost exceeds value of machine
We serviced a
LG Refrigerator
Near Spencerport, New York 14559
Dave
Job Details:
07/29/2025
Found thermistor unplugged plugged causing error code. Fresh food fan was not the correct part and could not be powered in it's current state. Replaced evaporator cover assembly. Tests ok.
We serviced a
Samsung Washer
Near Webster, New York 14580
Chris
Job Details:
07/29/2025
Replaced damper rods and verified operation
We serviced a
maytag dryer
Near Depew, New York 14043
Leonard
Job Details:
07/29/2025
Test unit found no continuity on the fuse replaced fuse test unit working
We serviced a
whirlpool dryer
Near North Tonawanda, New York 14120
Tina
Job Details:
07/29/2025
dryer had an F01 error which is a control board issues so i went right o that and pulled it out of holder and the relay is burned up (pic attached) an new board is needed but part is NLA so customer is going to get a new dryer
We serviced a
Jenn-air oven
Near Spencerport, New York 14559
Dave
Job Details:
07/29/2025
replaced bake ignitor
We serviced a
whirlpool dishwasher
Near Grandyle Village, New York 14072
Tina
Job Details:
07/29/2025
wheel broke off top rack so a new adjuster kit was installed and working without issues
We serviced a
frigidaire refrigerator
Near East Rochester, New York 14445
Ray
Job Details:
07/29/2025
Water accumulation in the bottom fridge drawer. Ice sheet in top freezer and leaking through venting. Melted out and cleaned venting and drain tube.
We serviced a
Samsung washer
Near Webster, New York 14580
Chris
Job Details:
07/29/2025
Replaced drain pump and checks ok
We serviced a
Maytag washer
Near Fairport, New York 14450
Jose R
Job Details:
07/29/2025
Replaced clutch and control board and unit was still acting up Cx will be exploring on getting a new unit
We serviced a
Frigidaire Cooktop Stove
Near Buffalo, New York 14225
Tina
Job Details:
07/29/2025
this is an electric cooktop and the front right burner isn?t working on a low setting only the outside ring will heat. i took top off and tested element and the inner rose has no continuity and i then i saw a small break in it so a new one is needed.
customer has to see if their homeowners covers it so an entice was emailed and the trip fee was paid. if they get this fixed part number will be in notes
We serviced a
GE Dryer
Near Rochester, New York 14608
Jose D
Job Details:
07/29/2025
No power on site. The breaker was flipped, but the dryer still has no heat. the gas coils are faulty and will need to be replaced. I replaced the gas coils, ran and tested, the dryer now has heat and is working properly.
We serviced a
maytag washer
Near Irondequoit, New York 14622
Cristian
Job Details:
07/29/2025
Replace hub tested unit working normal now
We serviced a
fridged air oven
Near Tonawanda, New York 14150
Tina
Job Details:
07/29/2025
Oven wouldn?t heat when bake was turned on so i tested igniter and it only had 2.3APMS so a new igniter was installed and had 3.3 AMPS and the oven heated to 350? without issues
We serviced a
LG dryer
Near Victor, New York 14564
Derek
Job Details:
07/29/2025
Error code is for the thermistor so we took apart and tested all sensor and they are good so a new board is needed. Customer is going out talk with wife and if they want to fix part number is in notes and an estimate was emailed to customer.
We serviced a
LG dryer
Near Buffalo, New York 14216
Tina
Job Details:
07/29/2025
Error code is for the thermistor so we took apart and tested all sensor and they are good so a new board is needed. Customer is going out talk with wife and if they want to fix part number is in notes and an estimate was emailed to customer.
We serviced a
LG Refrigerator
Near Penfield, New York 14526
Cristian
Job Details:
07/29/2025
Replace freezer left and right rail tested unit closing normal now
We serviced a
Lg refrigerator
Near Farmington, New York 14425
Derek
Job Details:
07/29/2025
Needs thermostat for the fridge. I replaced the fridge thermostat at the top of the fridge at the light. I told them to give it a 2-3 days and let it adjust to the new part.
We serviced a
LG Dryer
Near Buffalo, New York 14211
Leonard
Job Details:
07/29/2025
Test unit for not heating found power to the ignitor but will not light needs to be replaced tech will order parts as needed
We serviced a
amana washer
Near Brockport, New York 14420
Dennis
Job Details:
07/29/2025
Washer had a bad lid lock. Replaced and the washer is working properly now.
We serviced a
maytag dryer
Near Rochester, New York 14606
Dave
Job Details:
07/29/2025
Replaced thermal fuse. Cleaned blower and replaced flex vent
We serviced a
LG washer
Near Victor, New York 14564
Derek
Job Details:
07/29/2025
The washer is not good the drum has broken and flopping around. It has worn into the outer drum and the rubber door boot. Not worth fixing is going to need a new washer.