Service History 188

We serviced a

Kitchenaid Range

Near Fairport, New York 14450

Tina

Job Details: 03/04/2025

Tested terminal block and 240 VAC on top by noise filter and on the lower section. 120VAC is going to board and 120VAC is going out bake element at board. temp sensor is good, broil is good, thermal fuse has continuity. The suppressor (noise filer) is being ordered. 3/4 dropped knob off for stove

We serviced a

GE refrigerator

Near Rochester, New York 14624

Job Details: 03/04/2025

Ran machine through full service mode all heaters are activating and getting to thermostat shutoff point, ran all fans and all is working good, no frost buildup on FF evap all ice and frost is on outside of housing and looks like a spill.

We serviced a

Whirlpool Dryer

Near Farmington, New York 14425

Derek

Job Details: 03/04/2025

I installed a dryer maintenance kit he pulley was seized up and the belt was rough. It was all new drum rollers too.

We serviced a

Kenmore oven

Near Fairport, New York 14450

Jose R

Job Details: 03/04/2025

Cx has burnt plastic around terminal would need terminal block kit replaced

We serviced a

whirlpool washer

Near Rochester, New York 14609

Jose D

Job Details: 03/04/2025

The washer won't go into a full spin on site. The compacitor is blown, and the gearcase has leaked a good amount of oil. I would recommend both parts be replaced.

We serviced a

samsung washer

Near Webster, New York 14580

Cristian

Job Details: 03/04/2025

Replace drain pump on washer tested unit draining spinning normal now also re-leveled. I did a short vent cleaning on the dryer.

We serviced a

Kenmore Refrigerator

Near Webster, New York 14580

Chris

Job Details: 03/04/2025

Needs sealed system repair - unable to repair

We serviced a

Maytag dishwasher

Near Rochester, New York 14620

Tina

Job Details: 03/04/2025

customer said dishwasher wasn?t draining. he had tried to take apart the inside and clean the filter so when i got there it was not put together all the way. i cleaned out the drain line which was clogged then put everything back together inside the dishwasher and ran it a few times and it drained without issues. 5? venting was changed

We serviced a

Whirlpool Dryer

Near Rochester, New York 14609

Cristian

Job Details: 03/04/2025

Will recommend timer customer paid in full first service call

We serviced a

Bosch washer

Near Webster, New York 14580

Chris

Job Details: 03/04/2025

Needs basket and bearing Parts appear NLA and we are unable to repair

We serviced a

kenmore washer

Near Rochester, New York 14616

Dennis

Job Details: 03/04/2025

Dryer vent cleaned. Found washer had a drive case issue. Customer declined the repair.

We serviced a

Bosch dishwasher

Near Rochester, New York 14625

Jose D

Job Details: 03/04/2025

The dishwasher door is bent, and no longer able to keep a tight seal on the right side of the door. The dishwasher would need a new door and hinges to correct the issue.

We serviced a

frigidaire oven

Near Irondequoit, New York 14609

Jose R

Job Details: 03/04/2025

Cx unit display was it working went ahead and did a soft reset now display is working and being responsive if issue acts up would recommend electronic control board

We serviced a

Kenmore Refrigerator

Near Canandaigua, New York 14424

Derek

Job Details: 03/04/2025

The compressor is super hot. There doesn?t seem to be any refrigerant left or it?s burned up.

We serviced a

Samsung Range

Near Rochester, New York 14618

Tina

Job Details: 03/04/2025

Installed switch and burner now turns off and cooktop light goes off once burner is off.

We serviced a

GE Gas oven

Near Walworth, New York 14568

Chris

Job Details: 03/04/2025

Replaced oven igniter and oven is. Ow operational

We serviced a

amana ` Refrigerator

Near Rush, New York 14543

Job Details: 03/04/2025

Sub zero Refrigerator has very little frost pattern on FR side and will need sealed system work to correct the issue. Amana refrigerator condenser fan bad and over heated compressor and caused it to go bad as well unit is not worth repair.

We serviced a

GE Refrigerator

Near Brighton, New York 14610

Tina

Job Details: 03/04/2025

Fridge and freezer aren?t working. Found burned diodes on main board. 3/4 installed new board and compressor and fans all came on and fridge is working without issues.

We serviced a

Maytag washer

Near Victor, New York 14564

Derek

Job Details: 03/04/2025

The rear bearing is starting to go bad. It worth fixing.

We serviced a

GE Oven

Near Rochester, New York 14618

Dennis

Job Details: 03/04/2025

Changed igniter that was bad.

We serviced a

LG Washer

Near Rochester, New York 14623

Job Details: 03/04/2025

Customer already cleaned vent, ran dryer and no code coming up, releveled washer ran through service mode all is running and working good. Cleaned washer filter and door boot drain all is clear.

We serviced a

Frigidaire Dishwasher

Near Rochester, New York 14610

Tina

Job Details: 03/04/2025

dishwasher door latch would not lock, i took front of dishwasher door off and pushed lock back into correct position and dishwasher is now closing and locking. part number for door latch is in notes if they decide to fix replaced 7? dryer venting

We serviced a

GE Dish Washer

Near Brighton, New York 14610

Jose D

Job Details: 03/04/2025

Customer stated that the dishwasher leaked water. Ran and tested the dishwasher, and did not find any leaks while diagnosing the dishwasher. Advised to call back if the issue happends again, and to take note, around what time in the cycle they notice the water leak.

We serviced a

amana ` dishwasher

Near Walworth, New York 14568

Chris

Job Details: 03/04/2025

Replaced inlet valve and verified proper fill. Recommend changing soap and running cleaner through machine on a regular basis

We serviced a

ge range

Near Victor, New York 14564

Derek

Job Details: 03/04/2025

It needs a new switch. The switch is nla so they?re going to look at new ones.

We serviced a

Maytag refrigerator

Near Webster, New York 14580

Chris

Job Details: 03/04/2025

Replaced icemaker and verified harvest May take 24 hours to resume normal ice production

We serviced a

Kitchenaid Dishwasher

Near Webster, New York 14580

Cristian

Job Details: 03/04/2025

Repalce drain pump tested unit drains normal now

We serviced a

GE Microwave

Near Webster, New York 14580

Chris

Job Details: 03/04/2025

Replaced main PCB control and unit is now heating

We serviced a

bosch dishwasher

Near Rochester, New York 14618

Jose R

Job Details: 03/04/2025

Replaced door spring kit which Cx purchased now unit is opening and closing properly complete

We serviced a

Electrolux dryer

Near Fairport, New York 14450

Derek

Job Details: 03/03/2025

Need moisture sensor assy. The housing for the filter assy was cracked. The housing contains the moisture sensors. They?re cracked and broken. The whole housing was replaced. I replaced the thermistor on the fan housing as well.

We serviced a

Ge Washer

Near Rochester, New York 14609

Dennis

Job Details: 03/03/2025

Model # GTW845CSN1WS. Springs have worn out allowing the tub to hit the inside of the machine.

We serviced a

whirlpool Dryer

Near Penfield, New York 14526

Dennis

Job Details: 03/03/2025

Couldn?t duplicate gas odor. Ran for 20-30 minutes seems fine. Cleaned dryer vent.

We serviced a

LG Refrigerator

Near Pittsford, New York 14534

Job Details: 03/03/2025

Reset icemakers all is cycling good customer had freezer door ajar just enough to allow frost buildup customer removed all frost and all icemakers are running good.

We serviced a

Samsung refrigerator

Near Williamson, New York 14589

Chris

Job Details: 03/03/2025

Defrosted ice room and replaced icemaker , verified icemaker fill and passed harvest test. May take 24 hours to resume normal ice production

We serviced a

Whirlpool Washer

Near Rochester, New York 14620

Job Details: 03/03/2025

Main PCB stuck in recalibration mode, ran unit through recalibration and service mode and all is working good if problem returns unit will need main PCB.

We serviced a

lg Oven

Near Rochester, New York 14618

Job Details: 03/03/2025

Wall igniter bad replaced ran and tested all is heating and running good.

We serviced a

frigidaire oven

Near Rochester, New York 14609

Jose D

Job Details: 03/03/2025

The oven is working good onsite. The igniter is showing an amperage of 3.0+. The oven preheated in 8 minutes. Advised to call back if the issue happened again.

We serviced a

maytag dryer

Near Rochester, New York 14612

Jose D

Job Details: 03/03/2025

Customer stated the dryer had some issues where it didn't seem to dry properly. The dryer is maintaining a fluctuating tempature of 130-190 degrees. The venting is in good shape. Informed the customer about overloading, and the moisture sensor feature and how it works. Not finding any issues on site, advised to call back of the issue happens again.

We serviced a

LG Refrigerator

Near Spencerport, New York 14559

Job Details: 03/03/2025

Unit has sealed system issue both evaps have zero frost and all is running adviced customer to contact LG.

We serviced a

Whirlpool washer

Near Rochester, New York 14607

Jose D

Job Details: 03/03/2025

Both commercial washer are draining non stop as if they are in a flood safe mode. The washer will go through a diagnostic test, but still is draining through the whole process. The washers won't enter a calibration test. I confirmed the pressure sensor tube on both washers are in good shape, no kinks or holes. Both washers have a pressure system fault error code stored. The pressure sensor is located on the main board, therefore the main boards will need to be replaced.

We serviced a

Bosch Microwave

Near Fairport, New York 14450

Tina

Job Details: 03/03/2025

microwave had no power, i took front panel off and tested fuse which was bad so a new one was installed and it worked for about 10seconds then it blew again and was bad. customer decided that due to age of appliance (12 years) he is just going to get a new one.

We serviced a

Whirlpool Range

Near East Rochester, New York 14445

Dennis

Job Details: 03/03/2025

Main control board is bad. FE02 stuck key. Customer will be buying a new stove.

We serviced a

Kitchenaid Dishwasher

Near Pittsford, New York 14534

Tina

Job Details: 03/03/2025

Dishwasher spring popped off so that was reinstalled and door is now opening and closing without issues. Front load washer filter and gasket were cleaned out 12? vent cleaning done

We serviced a

Electrolux Dryer

Near Fairport, New York 14450

Derek

Job Details: 03/03/2025

One of the computer boards are available for this unit. It acts like the timer dial and control buttons aren?t sending signal to the main computer to tell it to turn on. I checked all the sensors and they test fine.

We serviced a

Whirlpool WAsher

Near West Henrietta, New York 14586

Job Details: 03/03/2025

Washer hub stripped and will need to be replaced. Replaced hub ran through recalibration mode and service mode all is running good.

We serviced a

GE dryer

Near Rochester, New York 14623

Jose R

Job Details: 03/03/2025

Cx unit was making rattling noise while in operation went ahead and replaced maintenance kit now unit is operating with in specs complete

We serviced a

Frigidaire dishwasher

Near Pittsford, New York 14534

Tina

Job Details: 03/03/2025

Customer stated that while running dishwasher is steak leaking at the door in the center. I took lower spray arm off and ran dishwasher and it did not leak. A new spray arm is being ordered and will be dropped off for customer to put in.

We serviced a

Hotpoint Dryer

Near Penfield, New York 14526

Tina

Job Details: 03/03/2025

Dryer wax vibration and making a weird noise when running, I took apart and blower wheel and lint trap were clogged and preventing it from running the way it should causing it to vibrate. Everything was cleaned out and a 10? vent cleaning was done. Dryer is now working without issues.

We serviced a

Bosch dishwasher

Near Fairport, New York 14450

Tina

Job Details: 03/03/2025

customer stated that while it was running there as a stream of water leaking form the door and when they opened it there were way more suds than usual. I ran the dishwasher when i got there on express mode and it completed the whole cycle without issues. i would check inside randomly and there was a lot of suds even tho we didn?t add soap so i made sure to get the suds gone and talked to customer about how when it over suds it can leak. talked to customer about keeping an eye on it and trip fee is good for 90 days if it happens again since it didn?t while i was there

We serviced a

LG Dryer

Near Rochester, New York 14622

Chris

Job Details: 03/03/2025

DLG0452W Someone has attempted diy repairs would need new filter duct as it is missing and probably blower and motor No repair recommended

We serviced a

LG Oven

Near Webster, New York 14580

Cristian

Job Details: 03/03/2025

Repalce bake igniter tested unit working normal now

We serviced a

Kenmore Washer

Near Rochester, New York 14626

Dennis

Job Details: 03/03/2025

Cleaned drain screen. Found the machine wouldn?t spin or drain. Suspect motor sensor. Customer stated that they don?t want to put money into the machine. They have been wanting a top load..

We serviced a

LG washer

Near Pittsford, New York 14534

Derek

Job Details: 03/03/2025

I replaced the bad drain pump and tested a couple of times it?s working good now.

We serviced a

Whirlpool wall oven

Near Victor, New York 14564

Derek

Job Details: 03/03/2025

Needs fuse at the front display. I replaced the blown fuse and ran for 35min without any issues.

We serviced a

amana dryer

Near Pittsford, New York 14534

Cristian

Job Details: 03/03/2025

Will recommend maintenance kit with new motor. Customer will think about the repair.

We serviced a

Kenmore oven

Near Rochester, New York 14609

Cristian

Job Details: 03/03/2025

Replace igniter tested unit working normal now will have to come back to fix washer will need spring

We serviced a

frigidaire stove

Near Webster, New York 14580

Chris

Job Details: 03/03/2025

Needs new electronic control No repair at this time Estimate is approx 410-415.00 plus tax due on return if ordered

We serviced a

Samsung washer

Near Williamson, New York 14589

Chris

Job Details: 03/03/2025

Cluch gear broke and jammed rotor- replaced gear but would not engage fully No repair recommend would need complete gear/ clutch assy and possibly motor Estimate approx 500.00 plus tax minimum due on return

We serviced a

Samsung refrigerator

Near West Henrietta, New York 14586

Jose R

Job Details: 03/03/2025

Cx needs refrigerator flex zone drawer door if wanting to go along with a repair

We serviced a

Maytag Refrigerator

Near Rochester, New York 14606

Job Details: 03/03/2025

Refrigerator door seals are all in good shape no need to replace, dishwasher will need the upper rack adjusters kit. Replaced upper rack as kit tested all and all is working good.

We serviced a

LG refrigerator

Near Ontario, New York 14519

Chris

Job Details: 03/03/2025

Appears ice maker got bumped on with no water hooked up to unit - showed customer icemaker on off switch and turned ice back off - temps good approx 1-3* in freezer and 39-41* if ff section

We serviced a

whirlpool washer

Near Penfield, New York 14526

Jose R

Job Details: 03/03/2025

Cx unit was spitting a out of balance code went head and did soft ware update and inform Cx to monitor the unit if issue keeps on happening would recommend tub and shocks will have to see if tub is available or try they will have to start exploring there options on a brand new unit

We serviced a

Maytag WAsher

Near Irondequoit, New York 14622

Cristian

Job Details: 03/03/2025

Replace belt ,drain pump and drain pump hose tested unit working normal now .

We serviced a

Kenmore Washer

Near Rochester, New York 14610

Jose D

Job Details: 03/03/2025

Standing water on site. The lid switch is damaged and will need to be replaced. I replaced the lid switch, ran and tested, the washer now drains and is working properly.

We serviced a

Samsung oven

Near Penfield, New York 14526

Cristian

Job Details: 03/03/2025

Replace bake igniter # tested unit working normal .

We serviced a

GE Oven

Near Hilton, New York 14468

Cristian

Job Details: 02/28/2025

Customer adjust it 35 higher causing unit to over heat not under heat I ran unit with a pro lead temp reader and I adjusted it 15 lower working normal now .

We serviced a

Samsung dryer

Near Rochester, New York 14609

Jose D

Job Details: 02/28/2025

The power code was cut and will need to be replaced. I replaced the power cord, ran and tested, the dryer now turns on and is working properly.

We serviced a

LG washer

Near Victor, New York 14564

Derek

Job Details: 02/28/2025

Board on order vv no led light on the board. I have power going in but noting coming out. I replaced the pc board and it?s working good now. I ran and tested operations and all are working fine.

We serviced a

Whirlpool Dishwasher

Near Pittsford, New York 14534

Jose R

Job Details: 02/28/2025

Cx unit had suds build up that was about half way of the inside tub informed Cx to try cascade detergent and see if it makes a difference complete will get back to us if having any issues

We serviced a

Frigidaire Refrigerator

Near Rochester, New York 14620

Jose R

Job Details: 02/28/2025

Cx had a bad defrost thermostat went ahead and replaced it now unit is opera with in specs complete

We serviced a

Samsung refrigerator

Near Rochester, New York 14610

Jose R

Job Details: 02/28/2025

Cx does not a full frost pattern build up in the freezer that?s the reason for no cooling Cx will get in contact with Samsung to try to get issue resolved complete

We serviced a

Bosch Dishwasher

Near Webster, New York 14580

Cristian

Job Details: 02/28/2025

Possible pump # didn?t see nothing wrong with pump ran unit multiple time drains normal only thing I seen was a leak coming from the bottom spray arm will deliver part to customer Bottom spray arm #

We serviced a

GE Washer

Near Churchville, New York 14428

Job Details: 02/28/2025

LG Dryer fresh air ducting was clogged removed all clogs ran and tested temps are running better and air is being evacuate at a better CFM, adviced customer units do take along time to dry due to iit is only a 120v heater. GE dryer ran with smart hq ran through full service mode and all is good.

We serviced a

Samsung dryer

Near Penfield, New York 14526

Chris

Job Details: 02/28/2025

Replaced fan and sensor kit in freezer all checks ok Replaced element and belt kit on dryer and is now heating well. 20 dollar coupon and took 29.00 off for second diagnostic

We serviced a

Whirlpool Washing Machine

Near Rochester, New York 14616

Jose R

Job Details: 02/28/2025

Was not able to replicate issue while on site inform Cx to load the unit about half way of the drum and it should be operating with in specs complete

We serviced a

Ge dryer

Near Rochester, New York 14616

Jose D

Job Details: 02/28/2025

The front bearing and belt are damaged. The dryer will need the maintenance kit. I replaced the front bearing kit, ran and tested, the dryer now goes into a cycle and is working properly.

We serviced a

Maytag Washer

Near Rochester, New York 14609

Cristian

Job Details: 02/28/2025

Will need a new display board. Customer will think about the repair.

We serviced a

Maytag Washer

Near Victor, New York 14564

Derek

Job Details: 02/28/2025

I replaced the belts in the washer. The main wash motor belt was in bad shape. I was going to change the clutch pulley. I thought it was the plastic one. On my return trip it was the metal one. It was covered in belt dust and grease. I cleaned it up and. Tested with the new belts. It sounds good and is spinning good. Just a belt replacement at this time.

We serviced a

kitchenaid refrigerator

Near Pittsford, New York 14534

Jose R

Job Details: 02/28/2025

Cx had ice build up causing the blade to hit the ice to make a noise went ahead and did a cleaning now unit is operating with in specs complete

We serviced a

Samsung Dishwasher

Near Penfield, New York 14526

Tina

Job Details: 02/28/2025

Cap for case break was missing causing water to run on the outside into the bottom of the dishwasher. Cap is ordered but back ordered.

We serviced a

Ge washer

Near Rochester, New York 14625

Cristian

Job Details: 02/28/2025

Replace board running normal but the inlet valve will have to be replaced under warranty it?s getting 120ac but cold is not opening.

We serviced a

GE refrigerator

Near Rochester, New York 14626

Job Details: 02/28/2025

FF evap fan burnt out, replaced ran and tested all and all is working good.

We serviced a

Whirlpool refrigerator

Near Webster, New York 14580

Chris

Job Details: 02/28/2025

Replaced filter housing assy and inlet valve - defrosted icemaker fill spout and verified water fill to icemaker and dispenser, both test ok

We serviced a

Whirlpool MIcrowave

Near Rochester, New York 14609

Job Details: 02/28/2025

Removed old microwave, installed new microwave ran and tested all and all is running good.

We serviced a

Samsung dishwasher

Near Irondequoit, New York 14622

Jose D

Job Details: 02/28/2025

The dishwasher isn't draining properly on site. Seems to be cutting the draining cycle short, therefore it's not getting rid of all the water. Eventually after inspecting the drain pump, everything started draining normally again. Advised to run a cycle and see if they continue to have the same issue.

We serviced a

LG refrigerator

Near Fairport, New York 14450

Tina

Job Details: 02/28/2025

Steamed out all ice from freezer. Changed out evap assembly.

We serviced a

Maytag dryer

Near Rochester, New York 14625

Chris

Job Details: 02/28/2025

Needs ui/ console parts are NLA and we are unable to repair

We serviced a

Samsung washer

Near Greece, New York 14612

Job Details: 02/28/2025

The washer won't drain on site. Ran a diagnostic test, and the washer gave a 5c error code. (Drainage issue). The drain pump is unresponsive, but getting the correct voltage. I replaced the drain pump, ran and tested, the washer now drains and is working properly. The washer passed the diagnostic test.

We serviced a

Samsun dryer

Near Hilton, New York 14468

Jose D

Job Details: 02/28/2025

The dryer is making a noise on site. The back right supporter wheel is seized up, and will need to be replaced. I repaired the issue with the Samsung maintenance kit. Ran and tested, the dryer is no longer making the noise, and is running properly.

We serviced a

Ge washer

Near Pittsford, New York 14534

Derek

Job Details: 02/28/2025

I replaced the badly worn belt and main drive pully. It is working good no abnormal noises.

We serviced a

amana refrigerator

Near Rochester, New York 14625

Cristian

Job Details: 02/28/2025

Replaced thermostat and defrost timer wait 24 hours for proper cooling

We serviced a

frigidaire dishwasher

Near Webster, New York 14580

Chris

Job Details: 02/27/2025

Needs lower spray arm as it is cracked - customer to order and replace themselves

We serviced a

GE Dryer

Near Rochester, New York 14604

Job Details: 02/27/2025

Belt broken due to bad tensioner wheel and both have to be replaced along with High limit thermostate. 02-27-25: Replaced belt, belt idler and thermostat vacuumed inside ran and tested all and all is running good.

We serviced a

GE Dishwasher

Near Rochester, New York 14616

Cristian

Job Details: 02/27/2025

Ran unit multiple times didn?t see no leaks notice that unit was not draining properly so I Cleaned out drain line unit is working normal now if customer calls back for no drain will recommend pump #

We serviced a

Sasmung dryer

Near Rochester, New York 14610

Jose D

Job Details: 02/27/2025

The was a sock stuck in the blower wheel, and the element failed the continuity test. I removed the sock and replaced the element, ran and tested, the dryer now has heat.

We serviced a

Frigidaire Wall oven

Near Rochester, New York 14605

Jose D

Job Details: 02/27/2025

Very slow preheat when using the bake option. The broiler is turning on, but the bake element is not. The bake element failed the continuity test, and will need to be replaced. The bake element is not receiving the required 240 voltage from the main board. The main board would also need to be replaced.

We serviced a

Magic Chef WAsher

Near Pittsford, New York 14534

Tina

Job Details: 02/27/2025

When we took ge back of washer off and went to remove old inviter it was not stable in the spot and the connection had come loose. All connection were put back in and made sure they are stable then ran washer and it completed the cycle without issues.

We serviced a

GE Dishwasher

Near Rochester, New York 14608

Job Details: 02/27/2025

Church maintenance person had dishwasher power hooked up wrong, unit is installed improperly and maintenance put screws through tub if removed to mount correctly unit will leak, power issue caused main pcb and motor to go bad and causes unit to power off and on while running, not cost affective to repair suggest replacement, due to improperly installed unit.

We serviced a

Samsung dryer

Near East Rochester, New York 14445

Tina

Job Details: 02/27/2025

Found power wire to heating element was disconnected. Reconnected and tested. Working properly.

We serviced a

Maytag Washer

Near Webster, New York 14580

Chris

Job Details: 02/27/2025

Washer had drive shaft/ gearbox play and is causing spin and off balance issues. No repair recommend. Replaced dryer cycle thermostat and now getting proper temperatures

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