Service History 19 - Register Appliance Service

We serviced a

GE refrigerator

Near Rochester, NY 14623

Job Details: 06/26/2023

FF Evap fan burnt out and software updated needed, installed all and tested all and all is running good.

We serviced a

Samsung dishwasher

Near Rochester, NY 14623

Jose R

Job Details: 06/26/2023

Customers unit is spitting a error code for a leak when running the unit viewed that the leak was coming from water valve replaced valve unit is working with In specs complete

We serviced a

magic chef washer

Near Pittsford, NY 14534

Job Details: 06/26/2023

Ran washer through full cycle and can find nothing wrong no error codes stored in unit all is draining good all voltages are withing specs for sensors.

We serviced a

Whirlpool Dryer

Near Victor, NY 14564

Tina

Job Details: 06/26/2023

Dryer was not heating, took apart and tested components and the element was out so a new one was installed along with a maintenance kit. Dryer is heating without issues Father in law was here and signed for job

We serviced a

Frigidaire refrigerator

Near Honeoye Falls, NY 14472

Tanner

Job Details: 06/26/2023

Complaint of water leaking onto floor from FZ. Ice pattern on FZ floor consistent with clogged drain tube. Steamed FZ cabinet. Removed drain tube. Cleaned and found sludge built up in tube. Reinstalled. Tested unit and unit tested good. Defrost run off not properly draining down tube leaked into FZ and then into fooor.

We serviced a

Samsung Refrigerator

Near Irondequoit, NY 14617

Cristian

Job Details: 06/26/2023

Fridge customer will need new gasket # Washer customer will not fix to much problem. Will need to come back Thursday and replace door seal customer

We serviced a

Whirlpool washer

Near Pittsford, NY 14534

Derek

Job Details: 06/26/2023

The only thing I could find was the water was shut off. It had an over suds error code f8e3 on the washer. I ran and tested it the washer seems to be working fine.

We serviced a

Whirlpool dishwasher

Near Rochester, NY 14607

Cristian

Job Details: 06/26/2023

If customer calls back will recommend Door seal # Inner door # Left and right hinge Lower seal #

We serviced a

Frigidaire washer

Near Rochester, NY 14610

Tina

Job Details: 06/26/2023

Customer needs a new board. She is going to be getting a new washer due to age of this one.

We serviced a

kenmore Refrgierator

Near Rochester, NY 14626

Cristian

Job Details: 06/26/2023

Replace Icemaker #tested unit working well now

We serviced a

Kenmore dishwasher

Near Pittsford, NY 14534

Tanner

Job Details: 06/26/2023

Complaint of no wash. Following errors: F7E1 heater error F8E1 long drain error Ran diagnostic cycle. Unit fills properly. Circulation pump runs but is making noise. Customer states unit is not washing entire load issue not isolated to top or bottom. Observed circulation pressure is weak. Spray arms do not spin and are clear but water just dribbles iout. Motor sump kit not available for this unit. Quoted for sump, motor, diverted separately as these 3 parts make a new water tight seal. Customer researching replacement options.

We serviced a

GE washer

Near Ontario, NY 14519

Chris

Job Details: 06/26/2023

Has several machine control/mcu errors Estimate approx 410 plus tax would be due if ordered No repair at this time

We serviced a

GE dryer

Near Webster, NY 14580

Chris

Job Details: 06/26/2023

replace small section of flex vent, clean dryer cabinet and replace rear drum rollers for squeaking

We serviced a

whirlpool refrigerator

Near Rochester, NY 14622

Cristian

Job Details: 06/26/2023

Replace jazz board .

We serviced a

kitchen aid refrigerator

Near Webster, NY 14580

Chris

Job Details: 06/23/2023

Reset electronics and checked service mode If problem returns needs electronics Estimate approx 385 plus tax would be due to change electronics

We serviced a

Kitchen aid refrigerator

Near East Rochester, NY 14445

Chris

Job Details: 06/23/2023

Cleared frozen fill tube to ice maker and unit now fills with water Ran harvest and filled twice Need to replace icemaker and dual inlet if unit has more issues

We serviced a

GE washer

Near Pittsford, NY 14534

Tina

Job Details: 06/23/2023

Door gasket is leaking a new one is being ordered 6/23 installed new gasket and no more leaking

We serviced a

Samsung washer

Near Rochester, NY 14610

Cristian

Job Details: 06/23/2023

Will recommend main board inverter and wire harness

We serviced a

LG refrigerator

Near Rochester, NY 14620

Tina

Job Details: 06/23/2023

Compressor is broken, its rattling when you move it. Customer is going to get a new appliance

We serviced a

samsung refrigerator

Near Williamson, NY 14589

Chris

Job Details: 06/23/2023

Cleared ff evap ice/ frost build up. Installed new cover , sensor and drain upgrade

We serviced a

LG Stove

Near Rochester, NY 14612

Jose R

Job Details: 06/23/2023

Replaced control panel overlay and unit is operating with in specs complete

We serviced a

Samsung refrigerator

Near Victor, NY 14564

Cristian

Job Details: 06/23/2023

Customer education this is Normal they have to pull drawers side ways in order to remover drawers . Also removed filter for customer unit is all set .

We serviced a

Samsung dishwasher

Near Fairport, NY 14450

Derek

Job Details: 06/23/2023

Water leak sensor and inlet valve. I replaced the water inlet valve and the sensor and the dishwasher is still showing an ln error and there isn?t a drop of water in it. It. Weds a new computer board which is no longer available.

We serviced a

ge washer

Near Hilton, NY 14468

Job Details: 06/23/2023

Main PCB will need to be replaced.

We serviced a

GE dishwasher

Near Pittsford, NY 14534

Derek

Job Details: 06/23/2023

Water inlet valve not letting water into dishwasher. Replaced the valve and did software update. Finally got it working and running good.

We serviced a

LG refrigerator

Near East Rochester, NY 14445

Derek

Job Details: 06/23/2023

I didn?t hear anything out of the ordinary. I unplugged the fridge a couple of time to shut the compressor off and on to make sure the starter was working. It sounds fine. I checked the evap fan and it was free and clear of ice. The condenser fan has a little noise to it but nothing to cause alarm. I put the part numbers I. The notes in case it happens to make noise again.

We serviced a

kitchenaid oven

Near Rochester, NY 14612

Job Details: 06/23/2023

Hooked gas range ran and tested for leaks all is leak free and running good.

We serviced a

Frigidaire Washer

Near Rochester, NY 14608

Jose R

Job Details: 06/23/2023

Went ahead and replaced door switch and flow switch and unit still not locking the door and not going into a spin mode customer stated that he was going to get in contact with manufacturer or try ordering the board and trying it himself

We serviced a

frigidaire Oven

Near Rochester, NY 14612

Cristian

Job Details: 06/23/2023

Replace igniter tested unit working well now .

We serviced a

Amana Refrigerator

Near Fairport, NY 14450

Chris

Job Details: 06/23/2023

Secured dishwasher as well as possible, would need shim for front feet and solid surface dishwasher mounting bracket if issue returns Installed new defrost drain heater on refrigerator and checks ok

We serviced a

Samsung washer

Near Rochester, NY 14626

Cristian

Job Details: 06/23/2023

06/23/2023 04:15 pm by Cristian Ayala Replace dampers tested unit all set customer will text to confirm its fix

We serviced a

Frigidaire refrigerator

Near Webster, NY 14580

Chris

Job Details: 06/23/2023

Found ice maker fill tube frozen , replaced inlet valve and manually harvests Customer had trouble shutting water off to icemaker and leaked a little and has a couple drops dripping in basement - unit may have been running dry, there is a chance ice module may be needed if has future issues with automatic ice making Estimate approx 145 plus tax would be due

We serviced a

Amana washer

Near Rochester, NY 14610

Jose R

Job Details: 06/23/2023

Customer unit had a error code for the spin basket not being detected went ahead and replaced the actuator unit operating with in specs

We serviced a

MAYTAG Dryer

Near Hilton, NY 14468

Job Details: 06/23/2023

Gas coils bad and will need to be replaced customer already ordered part from Amazon and husband will repair unit.

We serviced a

GE stove

Near Pittsford, NY 14534

Chris

Job Details: 06/23/2023

Replaced spark module kit and all burners light and stop clicking after ignition

We serviced a

samsung Refrgierator

Near Rochester, NY 14612

Cristian

Job Details: 06/23/2023

Will recommend main board

We serviced a

Whirlpool Dryer

Near Rochester, NY 14618

Tina

Job Details: 06/23/2023

When I got here and took dryer apart one of the connectors to the moisture sensor was not connected which would cause low heat. Tested all sensors which are good and Reconnected moisture sensor.

We serviced a

samsung refrigerator

Near Rochester, NY 14607

Job Details: 06/23/2023

Replaced evap cover with fan and thermostat ran and tested all and all is cooling g and running good.

We serviced a

Kenmore Stove

Near Fairport, NY 14450

Tina

Job Details: 06/22/2023

Terminal block had melted and power cord. New one being ordered 6/22 installed new terminal block and power cord. Tested bake, broil and burners and everything is working without issues.

We serviced a

GE refrigerator

Near Fairport, NY 14450

Tina

Job Details: 06/22/2023

Freezer was in defrost mode when I took evap off, unplugged fridge to restart to check frost pattern and when plugged back in nothing turned on. Checked board and there are 2 burned diodes. New board is needed. Customer will let us know if they want it fixed. Quoted at $673.15

We serviced a

GE Washer

Near Rochester, NY 14616

Jose R

Job Details: 06/22/2023

Customer shocks did not complete the repair customer unit still spitting out of balance code would recommend main and speed sensor but customer stated there going to get a new unit

We serviced a

Whirlpool oven

Near Hilton, NY 14468

Job Details: 06/22/2023

Main control board and UI control board burnt and will need replaced.

We serviced a

Whirlpool Refrgierator

Near Webster, NY 14580

Chris

Job Details: 06/22/2023

Repaired broken / loose connection to evaporator fan Verified cooling and defrost function

We serviced a

Samsung dishwasher

Near Pittsford, NY 14534

Jose R

Job Details: 06/22/2023

Replaced customer flow switch which controls the amount of water that goes into the unit now unit is operating with in specs and not spitting a error code for low water pressure ran a cycle and working with in specs complete

We serviced a

Whirlpool Refrigerator

Near Ontario, NY 14519

Chris

Job Details: 06/22/2023

Needs primary inlet valve with new nut and ferrule as there is currently a ge inlet installed ? Also rear machine cover missing - recommend replacing as unit will run more efficiently and at somepoint an access valve was installed to check/repair sealed system. No repair at this time, unit was pulled out apon arrival, left unit out as we found it Home owner not present to collect trip fee will need to call in payment

We serviced a

Roper refrigerator

Near Rochester, NY 14618

Jose R

Job Details: 06/22/2023

Customers unit was not draining properly customer had drain hole frozen over went ahead and defrosted drain hole confirmed nice water pressure out the back and made sure heating element had continuity and thermistor was good unit operating with in specs complete

We serviced a

Whirlpool Dryer

Near Rochester, NY 14612

Job Details: 06/22/2023

Ran dryer after long run gas coils are causing short cycle and not heating changed coils ran and tested all temperatures are within range and all is running good.

We serviced a

whirlpool refrigerator

Near Rochester, NY 14622

Cristian

Job Details: 06/22/2023

Dryer replace maintenance kit # tested unit no noise runs fine now . Filter #5231EL1003B Fridge will need jazz board # replace jazz board all done

We serviced a

Whirlpool Refrgierator

Near Penfield, NY 14526

Chris

Job Details: 06/22/2023

Plastic fell on defrost drain opening Easily accessible, removed and tests ok

We serviced a

samsung refrigerator

Near Farmington, NY 14425

Jose R

Job Details: 06/22/2023

Replaced evap temp and drain kit and extended defrost cycle and unit operating with in specs also turn ice maker function off because no water was hooked up complete

We serviced a

frigidaire oven

Near Rochester, NY 14615

Cristian

Job Details: 06/22/2023

Replace igniter #tested unit works fine now

We serviced a

Samsung Garbage disposal

Near Pittsford, NY 14534

Chris

Job Details: 06/22/2023

Had debris in grind chamber , removed and tests ok

We serviced a

Whirlpool refrigerator

Near Farmington, NY 14425

Tina

Job Details: 06/22/2023

When I arrived I checked fresh food section for temp and it was 49? and the freezer was at 17? and the fan was making a loud sound like it was hitting ice. When I took freezer apart the top of the evap was covered in ice and the bottom had nothing in it. I defrost the freezer and put the door back on and gave it about 25min to check for a frost pattern and there was only a little frost on the top left side and nothing else. The fridge has a restriction in it and the customers will be getting a new one.

We serviced a

Frigidaire refrigerator

Near Irondequoit, NY 14617

Cristian

Job Details: 06/22/2023

Customer complaint about a ticking noise and also no cooling in fridge cooling come from freezer nothing is wrong with freezer full frost and Evap fan is working well but ticking is coming from defrost timer replace defrost timer wait 24 for correct cooling inside fridge .

We serviced a

Kitchen aid oven

Near Rochester, NY 14625

Chris

Job Details: 06/22/2023

Lower bake igniter failed , replaced under warranty and amp draw is 3.29 amps Since there has been multiple lower oven bake igniter issues would recommend oven gas valve and burner if happens again in near future , even though all checks ok on todays visit M# kgrs505xss03

We serviced a

Speed queen Washer

Near Webster, NY 14580

Chris

Job Details: 06/22/2023

Replaced pump and belt pulley kit, unit spins much better

We serviced a

whirlpool oven

Near Rochester, NY 14612

Cristian

Job Details: 06/22/2023

Unit is brand new Customer called because first try they said it was a chemical smell this is normal for a brand new unit to smell it will fade away .

We serviced a

GE Microwave

Near Penfield, NY 14526

Chris

Job Details: 06/22/2023

Replaced door interlock kit and handle Tests ok

We serviced a

MAYTAG washer

Near Pittsford, NY 14534

Chris

Job Details: 06/22/2023

Customer had electrical issues and key pad is shorted / bad and unit was partially disassembled apon arrival Estimate approx 318 plus tax and trip charge Unable to guarantee other parts are all good untill console is replaced and able to get into diag mode. No repair at this time

We serviced a

maytag wa

Near Rochester, NY 14612

Cristian

Job Details: 06/22/2023

Replace actuator #tested unit works fine now ..

We serviced a

LG refrigerator

Near Rochester, NY 14617

Job Details: 06/22/2023

Replaced evap fan ran and tested all and all is coming on and blowing good frost patter is starting to appear instructed customer to allow 12-24 hours to restock refrigerator and to monitor temperatures.

We serviced a

samsung Refrgierator

Near Rochester, NY 14610

Cristian

Job Details: 06/22/2023

Customer will not fix will need multiple parts

We serviced a

Frigidaire refrigerator

Near Pittsford, NY 14534

Tanner

Job Details: 06/21/2023

Complaint of warm temps. Measured 15 degrees in FZ and 40 in FF. Unit located in garage. Evap fan runs sporadically. Ice build up in Evap cover consistent with bad Evap fan. Replaced Evap fan. Defrosted chute between FZ and FF. Customer advised this unit is not a garage ready unit and will not always run correctly in outside temps. Ambient temp at time of service call is 52 degrees outside. Fan not running on return visit. Replaced ACU. Tested unit and unit tested good.

We serviced a

Whirlpool Dryer

Near Webster, NY 14580

Chris

Job Details: 06/21/2023

Installed repair/maintenance kit and unit tests ok

We serviced a

samsung Dryer

Near Webster, NY 14580

Tina

Job Details: 06/21/2023

F4E4 error, checked board and there is a voltage issues followed steps and need new board. New board didn?t work. It?s a combo of board and motor. Customer is getting new appliance

We serviced a

Bosch Dishwasher

Near East Rochester, NY 14445

Chris

Job Details: 06/21/2023

6/21/23 found button pads not in correct locations and ui/dispenser wiring not in correct order Corrected above issues and would not start still-had to replace main power module as well Ran couple cycles and settings was unable to get unit to fail appears ok . May not be able to repair farther if unit fails again as it was not taken apart correct and may have damaged other components 6/19/23 Customer has e15 error I replaced the water inlet as it was leaking. The unit wouldn?t turn on the customer had the front panel off and the wires weren?t all connected. I put the wires back on and the dishwasher worked for about 10 min and shut off. The screen was blank and wouldn?t power up. I tested the junction box and the power cord I had voltage to the board. I also had power to the power button so I replaced the ui. I replaced the ui and it ran for about 5 min and shut off again and wouldn?t turn back on. I replaced the main board and it still won?t power up the dishwasher. I removed the ui and board and put the old ones back in. I?m

We serviced a

Whirlpool refrigerator

Near Webster, NY 14580

Chris

Job Details: 06/21/2023

Has sealed system issue no repair

We serviced a

Whirlpool Dryer

Near Rochester, NY 14610

Tanner

Job Details: 06/21/2023

Installed dryer timer. Tested timer throughout all positions and no debt spots. Timer motor cycling, timer advancing in timed dry. Unit tested good.

We serviced a

Bosch dishwasher

Near Rochester, NY 14618

Jose R

Job Details: 06/21/2023

Customer had a bad water valve causing the unit to leak on to the floor when not even in use went ahead and replaced valve unit operating with in specs complete

We serviced a

Frigidaire Washer

Near Rochester, NY 14607

Cristian

Job Details: 06/21/2023

Customer will need to replace transmission and belt along with pulley. Dryer vent will need to be cleaned from property management company. 6-21-23: Replaced gearcase ran and tested all and all is leak free and running good and quite.

We serviced a

Frigidaire Washer

Near Rochester, NY 14626

Job Details: 06/21/2023

We serviced a

Frigidaire Stove

Near Fairport, NY 14450

Tina

Job Details: 06/21/2023

On light was one back left infinite switch was. And so a new one was installed and light went off. All burners work without issues

We serviced a

Samsung dishwasher

Near East Rochester, NY 14445

Chris

Job Details: 06/21/2023

Appears control panel is faulty but part is NLA and we are unable to repair

We serviced a

Kenmore washer

Near Victor, NY 14564

Cristian

Job Details: 06/21/2023

Replace drain pump tested unit no leaks and drains fine .

We serviced a

LG dishwasher

Near Pittsford, NY 14534

Cristian

Job Details: 06/21/2023

06/21/2023 02:17 pm by Cristian Ayala Ran unit multiple time didn?t see no leaks customer will keep a eye open on the unit to see where leak can be coming from .

We serviced a

MAYTAG Dryer

Near Webster, NY 14580

Chris

Job Details: 06/21/2023

Belt came off pulley from drum being manually rotated the wrong direction

We serviced a

kenmore washer

Near North Chili, NY 14514

Job Details: 06/21/2023

Talk to Daren in office and they are going to replace unit due to cost of repair versus replacement.

We serviced a

Amana refrigerator

Near Fairport, NY 14450

Tanner

Job Details: 06/21/2023

Complaint of no cool. On arrival both compartments emptied and doors open. Unable to obtain good temps. Customer states 60 degrees in FF when they turned unit off. Measured 39 ohms resistance through defrost element. Measured continuity through defrost bi metal. Ice present on evaporator. Confirmed Evap fan runs. Confirmed defrost mode is set to timer and not adaptive. Measured 3.5 amps when requesting defrost in service mode. Unit has capacity to defrost but ACU is not regulating. Jazz board covered under 1 year part warranty. Defrosted Evap. Installed and programmed new ACU. Set defrost fro, adaptive to timed. Customer advised 24 hours before unit reaches operating temperature.

We serviced a

GE oven

Near Fairport, NY 14450

Tina

Job Details: 06/21/2023

Bake element is not working, not receiving voltage needed from board. Board is NLA. Customer is going to get new appliance.

We serviced a

GE refrigerator

Near Webster, NY 14580

Job Details: 06/21/2023

Water line had 4 pin holes in it not repairable, changed water line to all new copper ran and tested all and all is leak free and running good.

We serviced a

GE dishwasher

Near Rochester, NY 14623

Tina

Job Details: 06/21/2023

Installed new UI board and Main control board. Dishwasher running without issues.

We serviced a

samsung Refrgierator

Near Rochester, NY 14607

Job Details: 06/21/2023

F/F evap fan burnt out and temperature sensor is out of range all will need to be replaced. Evap fan not running and causing warm temperature alarm to go off.

We serviced a

Kenmore Dishwasher

Near Fairport, NY 14450

Tanner

Job Details: 06/20/2023

Complaint of unit leaking. Found 2 leaks. Main leak through diverted on bottom of unit. Unit also leaking through moisture vent at top of door. Customer researching all options. Will call if opt for repair.

We serviced a

N/A dishwasher

Near Rochester, NY 14604

Job Details: 06/20/2023

Ran dishwasher through service mode and tested all components Rinse aid was turned all the way up and over foaming.

We serviced a

kenmore Washer

Near Fairport, NY 14450

Jose R

Job Details: 06/20/2023

Customer unit would not go into a drain mode or spin went ahead and replaced pump assembly unit operating with in specs complete

We serviced a

Kitchen aid dishwasher

Near Fairport, NY 14450

Tina

Job Details: 06/20/2023

Dishwasher was not draining and they could smell something like it was burning, tested dishwasher and drain pump was not working and was getting super hot and smelled like burning. New pump was installed and working without issues.

We serviced a

GE Microwave

Near Webster, NY 14580

Chris

Job Details: 06/20/2023

Needs control appears cook relay is stuck closed Estimate approx 340 plus tax due No repair at this time

We serviced a

Whirlpool Dryer

Near Honeoye Falls, NY 14472

Derek

Job Details: 06/20/2023

The 4 prong cam on the timer hits the arm to stop the dryer. The arm isn?t retracting backwards to reset the dryer for the next use. This is the dryer between the 2 washers. This unit is going to need a new timer as well. ( we replaced the timer on the far right closest to the wall our last trip. )6/20/23 replaced the timer and tested it is working great now I tried it about 6 times no issues with the dryer coming on.

We serviced a

bosch dishwasher

Near Pittsford, NY 14534

Tanner

Job Details: 06/20/2023

Complaint of E15 error. Inspected under unit and mice droppings and urine present under unit setting off water sensor. Soaked with towel. Ran unit for several minutes and no active leak from dishwasher. Customer to seal up spacing going into cabinet.

We serviced a

Amana washer

Near Palmyra, NY 14522

Tina

Job Details: 06/20/2023

Washer makes sounds when agitating and spinning. Bearings are going bad so she would need a new gear case. When I took agitator off it was completely filled with mold. Customer is going to be getting a new appliance.

We serviced a

bosch Refrgierator

Near Fairport, NY 14450

Job Details: 06/20/2023

Refrigerator will need two boards and inverter not cost affective due to age to repair.

We serviced a

Whirlpool dryer

Near Rochester, NY 14618

Tanner

Job Details: 06/20/2023

Complaint of log dry times. Heat working on arrival and continued to work during duration of service call. Inspected vent terminator and the critter screen was clogged with lint. Poor airflow causing long dry times. Customer to continue to monitor,

We serviced a

MAYTAG washer

Near Ontario, NY 14519

Chris

Job Details: 06/20/2023

Needs drive shaft and hub No repair at this time Need receipt mailed with letter head

We serviced a

maytag washer

Near Rochester, NY 14612

Cristian

Job Details: 06/20/2023

Washer customer getting new unit and stove replace igniter

We serviced a

Kenmore washer

Near Rochester, NY 14625

Cristian

Job Details: 06/20/2023

Replace door switch # tested unit everything is working well

We serviced a

Whirlpool Refrigerator

Near Penfield, NY 14526

Job Details: 06/20/2023

Ran refrigerator through all diagnostic cycles and all is checking good put defrost on mode on basic to corrcet any ice buildup.

We serviced a

kenmore dishwasher

Near Fairport, NY 14450

Chris

Job Details: 06/20/2023

Replaced inlet valve, observed no leaks and left old part with customer

We serviced a

samsung Refrgierator

Near Webster, NY 14580

Jose R

Job Details: 06/20/2023

Customers unit would build up water under the deli drawer went ahead and replaced drain kit unit operating with in specs complete

We serviced a

Frigidaire refrigerator

Near Webster, NY 14580

Tanner

Job Details: 06/20/2023

Guides on ice door not in line causing ice door to not shut properly. Likely due to installation of prior repair. Reinstalled. Tested unit and unit tested good.

We serviced a

Samsung washer

Near Rochester, NY 14626

Cristian

Job Details: 06/20/2023

Replace drain pump #tested unit is draining fine now

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