We serviced a
Samsung refrigerator
Near Victor, New York 14564
Cristian
Job Details:
12/21/2022
Replace evap cover temp sensor and drain clip
We serviced a
Samsung refrigerator
Near Rochester, New York 14623
Chris
Job Details:
12/21/2022
Cleared very restricted condenser if no cool returns needs condenser fan motor
Also both ice makers have issues no ice maker repairs recommended
Condenser motor approx 240 plus tax would be due if needed in future
We serviced a
NA washer
Near Churchville, New York 14428
JK
Job Details:
12/21/2022
Appt 1601 lid switch was locked was able to repair tested all is working good. Appt 903 was able to adjust balance switch ran and tested all is working good.
We serviced a
bosch Refrigerator
Near Penfield, New York 14526
Chris
Job Details:
12/21/2022
Replaced customer supplied defrost heater and sensor assembly.
No warranty on parts
We serviced a
frigidaire refrigerator
Near Webster, New York 14580
Chris
Job Details:
12/21/2022
Replaced failed evaporator fan motor and checks ok may take 24 hours to regulate temperatures
Need to call for auth #
We serviced a
GE oven
Near Rochester, New York 14626
JK
Job Details:
12/21/2022
Igniter bad replaced tested all is working and heating good.
We serviced a
N/A Dryer
Near Fairport, New York 14450
Cristian
Job Details:
12/21/2022
Replace motor and idler kit
We serviced a
Kitchen aid dishwasher
Near Pittsford, New York 14534
Chris
Job Details:
12/21/2022
Removed glass from the sump basin / trap and unit drains ok
We serviced a
Samsung refrigerator
Near Rochester, New York 14609
Cristian
Job Details:
12/21/2022
Customer had the small piece to put under door only took 20 seconds to put in only charge service call
We serviced a
maytag dryer
Near Fairport, New York 14450
Derek
Job Details:
12/21/2022
Us timer had put replacement screws in for the drum paddles one of the screws loosened and was stopping the drum from spinning because it was wedged between the blower housing and the drum..
We serviced a
GE dryer
Near Rochester, New York 14626
Todd
Job Details:
12/21/2022
Belt broke, replaced it tested machine works as it should WE03x29897
We serviced a
Whirlpool oven
Near Webster, New York 14580
Chris
Job Details:
12/21/2022
Replaced bake element
Also quoted customer 145 plus tax for interlock upgrade on microwave may call in future
We serviced a
Whirlpool washer
Near Spencerport, New York 14559
Todd
Job Details:
12/21/2022
Tested machine no leaks at all ran two cycles
We serviced a
GE Oven
Near Irondequoit, New York 14609
Alex L
Job Details:
12/21/2022
Replaced control board. Preheated oven to 350. No issues.
Broil preheated with no issues.
We serviced a
kenmore dryer
Near Webster, New York 14580
Chris
Job Details:
12/20/2022
Replaced blower thermostat set and checks ok
We serviced a
GE Washer
Near Penfield, New York 14526
Todd
Job Details:
12/20/2022
Needs new gearcase not worth replacing
We serviced a
Whirlpool oven
Near Williamson, New York 14589
Chris
Job Details:
12/20/2022
Needs bake igniter , no repair at this time
Est approx 149.99 plus tax would be due on return
We serviced a
Electrolux refrigerator
Near Ontario, New York 14519
Chris
Job Details:
12/20/2022
Cleared defrost drain only
Freezer drawer rails are broken if any door closing issues or drain plugs again needs rail kit
Est approx 528+ tax due
We serviced a
kenmore Microwave
Near Pittsford, New York 14534
Chris
Job Details:
12/20/2022
Needs mad and diode set
Estimate approx 250-260 plus tax would be due approx 2-4 weeks to get part in at this time may change in future
No repair at this time
We serviced a
Frigidaire washer
Near Penfield, New York 14526
Cristian
Job Details:
12/20/2022
Replace drain pump
We serviced a
N/A oven
Near Victor, New York 14564
Derek
Job Details:
12/20/2022
Needs the bake burner has tube it has a hole blown through the side of it. Quoted $412 to repair Paul is going to look at new units.
We serviced a
Samsung refrigerator
Near Webster, New York 14580
Cristian
Job Details:
12/20/2022
12/20/2022 03:46 pm by Cristian Ayala
Customer issue was ice cream was not frozen but did a diagnostic no error code and temp inside freezer in below 0 no issues found will recommend putting a temp reader to make sure it staying at 0 degrees nothing else in freezer is defrosting just ice cream is soft .
We serviced a
Whirlpool Dryer
Near Irondequoit, New York 14622
Alex L
Job Details:
12/20/2022
Thermo fuse have been bypassed. unsafe to operate dryer. See attached pictures
Customer needs gas coils and wire harness 339430 which is NLA
We serviced a
Whirlpool washer
Near Rochester, New York 14622
JK
Job Details:
12/20/2022
Drain pump had nail that stripped the motor and will need to be replaced.
12-20-2022: Installed new drain pump assembly ran and tested all is leak free and draining good.
We serviced a
Whirlpool Dryer
Near Rochester, New York 14612
Alex L
Job Details:
12/20/2022
Replaced idler pulley
We serviced a
Kenmore washer
Near Pittsford, New York 14534
Derek
Job Details:
12/20/2022
Replaced shocks and found leaking cold inlet valve
Also floor is sagging behind rear left leg , leveled as well as possible , not much more we can do if off balance persists
We serviced a
frigidaire dishwasher
Near Rochester, New York 14624
Cristian
Job Details:
12/20/2022
Unit was showing half number on display almost like if it froze display was not responding when I try to start it so I did a power reset by unplugging unit and unit stated to work will recommend
UI control 5304528982
We serviced a
Whirlpool Dryer
Near Pittsford, New York 14534
Alex L
Job Details:
12/20/2022
Replaced thermo fuse
We serviced a
whirlpool Refrigerator
Near Rochester, New York 14623
JK
Job Details:
12/20/2022
Refrigerator thermostate blown and will need replaced.
12-20-2022: Replaced thermostat ran and tested all is working good.
We serviced a
Whirlpool Dryer
Near Fairport, New York 14450
Todd
Job Details:
12/20/2022
Replace door switch tested works great took pic of dish washer modle# so we can order the part when he calls back had to leave he had a meeting
We serviced a
LG washer
Near Sodus, New York 14551
Chris
Job Details:
12/20/2022
Replaced agitator
We serviced a
Whirlpool dishwasher
Near Penfield, New York 14526
Derek
Job Details:
12/20/2022
possibly needs a new motor it is sticking . Doesn?t always work.
We serviced a
Whirlpool dishwasher
Near Webster, New York 14580
Chris
Job Details:
12/20/2022
Replaced sump assy on dishwasher
No repair on dryer
We serviced a
samsung refrigerator
Near Webster, New York 14580
Cristian
Job Details:
12/20/2022
Ice build up on the ice maker and tray is cracked
Customer will need then update icemaker kit DA82-02697A
Ice maker tray DA97-14474C
We serviced a
LG oven
Near Rochester, New York 14612
Alex L
Job Details:
12/20/2022
Replaced igniter
We serviced a
samsung washer
Near Fairport, New York 14450
Cristian
Job Details:
12/20/2022
Replace all 4 shocks
We serviced a
LG Dryer
Near Victor, New York 14564
Derek
Job Details:
12/20/2022
Needs a new board nla
We serviced a
Frigidaire Dryer
Near Webster, New York 14580
Todd
Job Details:
12/20/2022
Cleaned and fixed a peace of the dryer vent line tested machine works great
We serviced a
Frigidaire oven
Near Fairport, New York 14450
Tanner
Job Details:
12/19/2022
Complaint of no bake. Started bake and no igniter glow. Confirmed 120 VAC to igniter circuit. Needs new igniter.
Replaced igniter. Tested via 250 degree bake and unit tested good.
We serviced a
Electrolux washer
Near Rochester, New York 14609
Cristian
Job Details:
12/19/2022
Customer will need pully 5304506264 discontinue
Belt 134616700
We serviced a
kenmore refrigerator
Near Pittsford, New York 14534
Cristian
Job Details:
12/19/2022
Compressor is running but no cooling inside fridge will recommend getting a seal system checked
We serviced a
kitchenaid Refrigerator
Near Webster, New York 14580
Tanner
Job Details:
12/19/2022
Complaint of blank LED screen. Warmer temps. Measured 50 degrees in FF and 10 in freezer. Unable to verify what temps are set to. Removed LED display and unplugged all connectors. Reinstalled and same issue. LED display is NLA. Repair shack does not refurnish this part. Customer to replace unless they obtain part 3rd party, which they are exploring. If customer obtains part quoted $111 to install 3rd party part.
We serviced a
Samsung refrigerator
Near Penfield, New York 14526
Tanner
Job Details:
12/19/2022
Installed new condenser fan. Plugged in unit and fan and compressor start immediately. During course of repair freezer dropped from 70 degrees to 57 degrees. Customer advised to wait 24 hours before returning to normal use.
We serviced a
Kenmore washer
Near Fairport, New York 14450
Tanner
Job Details:
12/19/2022
Complaint of grinding during spin and agitate. Able to reproduce noise immediately. Rotor bolt unthreaded causing rotor and and cam to grind. Reinstalled bolt with thread lock. Tested unit via diagnostic and unit tested good. Repair covered under Register 90 day warranty.
We serviced a
N/A Dryer vent
Near Penfield, New York 14526
Todd
Job Details:
12/19/2022
Cleaned vent tested machine works as it should
We serviced a
GE dishwasher
Near Rochester, New York 14624
Alex L
Job Details:
12/19/2022
Replaced UI on dishwasher and idler pulleys on dryer.
We serviced a
maytag dryer
Near Pittsford, New York 14534
Derek
Job Details:
12/19/2022
Burnt wires at he heater element. There are also a burnt wire to the timer. The motor groans but not turning the machine on. Older maytag and is a fire hazard she needs to get a new dryer.
We serviced a
maytag dryer
Near Rochester, New York 14626
JK
Job Details:
12/19/2022
Thermals are blown was able to reset temporary to work, the dryer vent is improperly installed and will need to be corrected.
We serviced a
LG washer
Near Webster, New York 14580
Todd
Job Details:
12/19/2022
Needs drain pump
We serviced a
MAYTAG Dryer
Near Webster, New York 14580
Derek
Job Details:
12/19/2022
The dryer wasn?t getting very warm and the flame looked a little weak and a lot of orange. I cleaned out the dryer vent and it seems to be working much better the temp is climbing better and getting warmer now that the dryer can breath.
We serviced a
samsung refrigerator
Near Rochester, New York 14609
Cristian
Job Details:
12/19/2022
Checked unit out did have ice build up under drawer and condensation buildup behind eve app customer have icemaker on but no water connection so I shut it off , unit needed to be tilted back so water don?t come out the drain hoes , also some shelf don?t fix inside freezer they got some wrong shelf inside freezer causing it to fall and break shelf , I will not recommend no parts at this time ,
We serviced a
GE Refrigerator
Near Rochester, New York 14624
JK
Job Details:
12/19/2022
Refrigerator is a samsung and compressor is blown no refrigerant is moving through system.
We serviced a
Kitchen aid dishwasher
Near Fairport, New York 14450
Derek
Job Details:
12/19/2022
Installed the new rack adjuster kit with the replaceable wheels.
We serviced a
Samsung Refrigerator
Near Rochester, New York 14624
JK
Job Details:
12/19/2022
Freezer fan burnt and will need to be replaced adviced to call samsung since machine it just over 1yr old.
We serviced a
Frigidaire Oven
Near Penfield, New York 14526
Alex L
Job Details:
12/19/2022
Installed burner and customer supplied igniter
We serviced a
Kitchen aid dishwasher
Near Pittsford, New York 14534
Derek
Job Details:
12/19/2022
Cleaned some grime from around the float and the plastic nut that holds the sensor in. Ran and tested for 20 min and I don?t see any water leaking.
We serviced a
Whirlpool refrigerator
Near Rochester, New York 14612
JK
Job Details:
12/19/2022
Ice bucket frozen ice and not allowing auger to turn.
We serviced a
Kenmore refrigerator
Near Macedon, New York 14502
Cristian
Job Details:
12/19/2022
Replace control board and thermostat
We serviced a
GE dishwasher
Near Fairport, New York 14450
Alex L
Job Details:
12/19/2022
Noise from wash pump.
Customer needs WD26X23258
Customer declined repair
We serviced a
LG dishwasher
Near Fairport, New York 14450
Cristian
Job Details:
12/16/2022
Didn?t see no leaks ran unit couple of times Recommend customer to run unit and let us know what happens.
We serviced a
maytag washer
Near Webster, New York 14580
Todd
Job Details:
12/16/2022
Needs door lock ordered will be back Friday morning to install part WPW10443885 paid in full .Dec/16/22 installed new door lock tested works as it should
We serviced a
Samsung Dryer
Near Penfield, New York 14526
Derek
Job Details:
12/16/2022
Installed the side vent and extension hoses for the washer so that the washer would fit in the mud room.
We serviced a
whirlpool refrigerator
Near Pittsford, New York 14534
Chris
Job Details:
12/16/2022
Found filter not secured in filter head, was able to get filter to seal and appears to have stopped leaking but filter head / mount is cracked and needs to be replaced est approx 280-290 plus tax would be due
No repair at this time
We serviced a
Frigidaire refrigerator
Near Fairport, New York 14450
JK
Job Details:
12/16/2022
Door has to much weight from jars and will need to be lightend to allow door to close and will need a new door seal.
12-16-2022: Installed new door seal adjusted all and all is sealing good instructed customer to allow a few days for seal to relax and mold to door.
We serviced a
GE refrigerator
Near Fairport, New York 14450
Cristian
Job Details:
12/16/2022
Replace freezer fan motor
We serviced a
Whirlpool refrigerator
Near Rochester, New York 14609
Cristian
Job Details:
12/16/2022
Replace pad on display
We serviced a
Frigidaire refrigerator
Near Fairport, New York 14450
Cristian
Job Details:
12/16/2022
Replace fridge door gasket
We serviced a
GE refrigerator
Near Webster, New York 14580
JK
Job Details:
12/16/2022
Refrigerator will need main pcb and heater, heater parts are NLA.
We serviced a
Kenmore refrigerator
Near Fairport, New York 14450
Chris
Job Details:
12/16/2022
Replaced temp control all test in diag mode check ok
Normal for temps to fluctuate up and down a little as long as average temp is within range
We serviced a
MAYTAG washer
Near Rochester, New York 14624
Alex L
Job Details:
12/16/2022
Replaced cam agitator
We serviced a
MAYTAG refrigerator
Near Rochester, New York 14609
Cristian
Job Details:
12/15/2022
Replace control board and thermostat
We serviced a
Whirlpool washer
Near Webster, New York 14580
Todd
Job Details:
12/15/2022
Tested machine in quick wash and normal,I stop and pause and open the door in bolth cycles to see if the door lock works properly did notice alot of soap in the first cycle suggest using less soap
We serviced a
maytag dishwasher
Near Penfield, New York 14526
Cristian
Job Details:
12/15/2022
Lose connection on the board
We serviced a
Bosch refrigerator
Near Penfield, New York 14526
Chris
Job Details:
12/15/2022
Customer canceled repair Unit unplugged apon arrival still appears to be a defrost issue
Recommend the heater and sensor assy as previously recommended
Part factory order with no eta
**Unit will need to be unplugged 24hours before parts can be installed on return visit**
We serviced a
kenmore washer
Near Rochester, New York 14624
JK
Job Details:
12/15/2022
Washer will need gearcase, motor,seals,idler,belt, gearcase pully would not be worth fixing.
We serviced a
frigidaire dishwasher
Near Webster, New York 14580
Chris
Job Details:
12/15/2022
Adjusted latch was out of position
If problem returns recommend new latch and proper mounting kit
We serviced a
Amana refrigerator
Near Rochester, New York 14623
Cristian
Job Details:
12/15/2022
Trying replacing compressor stater unit stated to act up with weird buzzing noise coming from compressor Told customer get new unit cause compressor haves problem
We serviced a
Frigidaire Oven
Near Ontario, New York 14519
Chris
Job Details:
12/15/2022
Needs new control board
We serviced a
Bosch washer
Near Webster, New York 14580
Chris
Job Details:
12/15/2022
Replaced drain pump assembly and checks ok
Drain pump cover was removed prior to our original arrival
We serviced a
whirlpool dishwasher
Near Canandaigua, New York 14424
Derek
Job Details:
12/15/2022
Removed and cleaned the filter and the screen for the customer he had fever done it. I got a 5-1 error code which is a door lock error or door left open too long after hitting start button. The door lock seems to be working fine. The latch looks fine for the lock. Customer didn?t seem to think the heater was working. I ran diagnostics and he heater was very hot at the end of the cycle. I can?t seem to find anything wrong with the dishwasher. If it happens again it will possibly end a new door switch. Wp model Wdt750sahz0
We serviced a
N/A Dryer vent
Near Penfield, New York 14526
Todd
Job Details:
12/15/2022
Cleaned vent tested machine through a timed dry cycle tested out fine customer said the machine was cutting out after a couple of minutes it did not cut out in the timed dry cycle
We serviced a
LG refrigerator
Near Webster, New York 14580
Chris
Job Details:
12/15/2022
Needs dispenser assembly and right inner door due to faulty wiring harness may be special order or NLA
We serviced a
GE refrigerator
Near Penfield, New York 14526
Chris
Job Details:
12/15/2022
Was able to get freezer door open and removed items for customer .
Customer is getting a new fridge
We serviced a
Samsung Oven
Near Webster, New York 14580
Alex L
Job Details:
12/15/2022
Customer stated upper oven wasn?t holding temperature.
Preheated oven to 350. Oven stayed between 355-365 for 25 minutes. Working as designed
We serviced a
MAYTAG washer
Near Fairport, New York 14450
Todd
Job Details:
12/15/2022
Machine was not spinning clothes out the hub was striped replaced hub tested machine works as it should W10528947
We serviced a
GE Oven
Near Pittsford, New York 14534
Cristian
Job Details:
12/15/2022
Will advice to replace both boards display and main board
We serviced a
samsung Refrigerator
Near Brockport, New York 14420
Cristian
Job Details:
12/14/2022
So customer stated unit was not making ice when I got to customer house ice maker was off ,they started they put the icemaker off because it was not making ice they would need to keep a eye on it because I hit the reset button and the icemaker is working no error codes
Icemaker DA97-07603B
We serviced a
kenmore dishwasher
Near Fairport, New York 14450
Derek
Job Details:
12/14/2022
Cleaned out the drain pump of debris. Installed the upgraded roller kit for the bottom dishwasher rack! I tested 3 times to make sure it sounded good.
We serviced a
GE Oven
Near Fairport, New York 14450
Derek
Job Details:
12/14/2022
Removed the oven and replaced the broken wire. Ran and tested bake element came on and working good.
We serviced a
GE refrigerator
Near Pittsford, New York 14534
JK
Job Details:
12/14/2022
Icemaker motor locked and burnt out will need replacing, replaced icemaker ran and tested all is working good.
We serviced a
samsung refrigerator
Near Honeoye Falls, New York 14472
Chris
Job Details:
12/14/2022
Appears unit has sealed system issues unable to repair
We serviced a
GE Dryer
Near Penfield, New York 14526
Todd
Job Details:
12/14/2022
Needs heating element WE11M27, operating thermostat WE4M311, felt WE09X27634
We serviced a
SAMSUNG refrigerator
Near Webster, New York 14580
Chris
Job Details:
12/14/2022
Ice maker not cycling due to ice/ frost needs updated ice maker parts
We serviced a
Maytag Dryer
Near Ontario, New York 14519
Chris
Job Details:
12/14/2022
Replaced timer and now advance?s to off
We serviced a
maytag dryer
Near Canandaigua, New York 14424
Derek
Job Details:
12/14/2022
There is decent air flow coming out of the vent but the vent is very long it has to be 24?ft long if not more. I recommend getting a booster fan installed. I found no errors on the dryer related to the thermistors.
We serviced a
frigidaire oven
Near Webster, New York 14580
Chris
Job Details:
12/14/2022
Needs hidden bake element, electric is short cannot pull oven
Have to disconnect wiring in crawl space to gain access
Est 535 -575 plus tax depending on how oven comes out
12/14 installed new hidden bake element and checks ok
We serviced a
MAYTAG dishwasher
Near Rochester, New York 14612
JK
Job Details:
12/14/2022
Ran dishwasher through service mode checked all and all is running good.
We serviced a
Whirlpool refrigerator
Near Rochester, New York 14624
JK
Job Details:
12/14/2022
Can find no issue with water smell all ice and water smells like normal.
We serviced a
Kenmore Dryer
Near Webster, New York 14580
Todd
Job Details:
12/14/2022
The dryer drum has cracked along factory welded seem tub needs replacement .customer is buying new machine DC97-14849R customer my call and order part if they decide to fix not buy new
We serviced a
GE dishwasher
Near Fairport, New York 14450
Derek
Job Details:
12/14/2022
The main board was not communicating with the user interface. I installed the new software updates to the dishwasher and tested. He dishwasher seems to be operating just fine I ran two quick cycles to make sure.