We serviced a
Electrolux washer
Near Fairport, New York 14450
Tina
Job Details:
05/25/2023
Dryer was full of water and stopped mid cycle. I was able to drain all the water out and I put in diagnostics to check for error codes and E41 is appearing which is a door lock switch. Ordering a new door lock
5/25 customer decided to get a new machine.
We serviced a
LG Dryer
Near Rochester, New York 14624
JK
Job Details:
05/25/2023
Ran dryer through heat cycle all temperatures are withing specs checked vent line and exit all is free and clear, lent screen was fully clogged customer will run through dishwasher.
We serviced a
Samsung refrigerator
Near Pittsford, New York 14534
Cristian
Job Details:
05/25/2023
Replace temp sensor ,drain kit , evap cover tested unit everything is working good now
We serviced a
Kitchen aid dishwasher
Near Webster, New York 14580
Chris
Job Details:
05/25/2023
5/25/23 replaced case with minimal change water pressure to unit seems high as unit does not leak when shutoff valve is partially closed
Recommend plumber check pressure to unit
As a precaution
And maybe check with factory service
5/18/23 Unit partially disassembled and pulled from cabinet apon arrival F9e1 code
Found debris in sump / drain pump port
Also case is broken and leaking
We serviced a
Frigidaire refrigerator
Near Webster, New York 14580
Chris
Job Details:
05/25/2023
5/25/23 Replaced defrost heater assy and cycle defrost , run and icemaker unable to get unit to fail
See page 3 of owners manual , recommends avoiding plugging unit into a gfci circuit, customer may need to consult an electrician if problem persists and see if local codes allow unit to be plugged into a non gfci circuit
5/22/23
Unable to duplicate breaker tripping
Defrost heater coating does look bad may be current bleeding to ground and tripping gfci breaker
We serviced a
Whirlpool washer
Near Pittsford, New York 14534
Tina
Job Details:
05/25/2023
Boot was not torn or broken only the spring popped off so that was put back on and pump was cleaned out and washer working without issues
We serviced a
kitchen aid dishwasher
Near East Rochester, New York 14445
Derek
Job Details:
05/25/2023
Needs the front door sweep it?s hitting the bottom case of the dishwasher. Put the bracket back on the bottom rack so the rack was level and the lower spray arm wasn?t hitting it. The unit should wash better now and the pods should dissolve now.
We serviced a
Kenmore washer
Near Rochester, New York 14609
Jose R
Job Details:
05/25/2023
when manually spooning the drum gear a crazy grinding noise then when putting it into a diagnostic mode when it went into a spin the unit would spin very slow and would not hit fast rpm if customer wants to go along with repair customer would need gear case will review. With significant other and get back to us if wanting to go along with repair
We serviced a
Frigidaire refrigerator
Near Pittsford, New York 14534
Cristian
Job Details:
05/25/2023
Replace air tower wait 24 hours for proper cooling
We serviced a
Samsung Microwave
Near Greece, New York 14612
JK
Job Details:
05/25/2023
Not cost affective to repair Microwave.
We serviced a
kenmore range
Near Webster, New York 14580
Jose R
Job Details:
05/25/2023
Customers oven door would not open all the way customer has bad hinges would need to replace both sides customer will be exploring there options on what they want to do will give us a call if wanting to go along with the repair
We serviced a
LG Dryer
Near Fairport, New York 14450
Tina
Job Details:
05/25/2023
Dryer was making a loud noise so took apart and wheel was falling off and post of wheel was flat on one side. Put on a new maintenance kit which is covered under warranty.
Checked washer for leaks and ran a diagnostic and there was nothing leaking. Also ran a rinse and spin and no water leaking.
We serviced a
Bosch dishwasher
Near East Rochester, New York 14445
Tina
Job Details:
05/25/2023
Bosch dishwasher had an E09 error code which is lack of heat. A new circulation pump was installed and running without issues
We serviced a
Whirlpool Refrigerator
Near Rochester, New York 14624
JK
Job Details:
05/25/2023
Evaporator has a refrigerant leak all is running and evap is fully warm with ice ball on cap tube.
We serviced a
Admiral Dryer
Near Rochester, New York 14626
JK
Job Details:
05/25/2023
Belt popped off of idler replaced back on ran and tested all and all is heating and running good.
We serviced a
whirlpool Washer
Near Churchville, New York 14428
JK
Job Details:
05/25/2023
Washer will need drain pump.replaced drain pump ran and tested for leaks and drain all is leak free and draining good.
We serviced a
Ge Microwave
Near Hilton, New York 14468
JK
Job Details:
05/25/2023
Microwave will need more parts that are NLA and not cost affective to repair over 20 years old.
We serviced a
LG Range
Near Ontario, New York 14519
Chris
Job Details:
05/24/2023
Replaced display pcb on microwave and gas range
Took pics of speed queen dryer and attached to documents
Did not look to far into noise issue but appears drum is wearing into front bulkhead faster than normal due to tweek in cabinet/frame of dryer
Recommend factory service as may be under factory warranty still
We serviced a
Whirlpool refrigerator
Near Fairport, New York 14450
Tanner
Job Details:
05/24/2023
Complaint of no ice. Measured 39 in FF and 4 in FZ. Bail arm on IM in the off position. Moved to on position and IM immediately harvested and called for water. No need for repair.
We serviced a
Whirlpool Dryer
Near Pittsford, New York 14534
Tanner
Job Details:
05/24/2023
Complaint of noise during use. Noise instant and constant. Found bad idler pulley. Repaired with dryer repair kit. Tested unit and unit tested good.
We serviced a
Samsung Dryer
Near Macedon, New York 14502
Chris
Job Details:
05/24/2023
Installed new heating element and checks ok
We serviced a
MAYTAG washer
Near Pittsford, New York 14534
Tina
Job Details:
05/24/2023
Washer makes a loud noise during spin cycle and had oil leaking out of the motor. Customer is going to get a new appliance.
Dryer had new wheels, belt and pulley Installed
We serviced a
MAYTAG Dryer
Near Webster, New York 14580
Chris
Job Details:
05/24/2023
Replaced maintenance/ repair kit and checks ok
We serviced a
Frigidaire Refrigerator
Near Webster, New York 14580
Tanner
Job Details:
05/24/2023
Complaint of broken dispenser paddle. Plastic paddle cleared broken off. Ordering new paddle.
Installed new paddle. Tested unit and unit tested good.
We serviced a
Kenmore Dryer
Near Rochester, New York 14609
Jose R
Job Details:
05/24/2023
Customer unit would not go into a spin mode when diagnosing unit viewed that the belt was broke and one of the supporters were bad went ahead and replaced dryer kit complete
We serviced a
Kenmore washer
Near Fairport, New York 14450
Tina
Job Details:
05/24/2023
Washer needs a new gear case and bearings. Customer is going to get a new appliance
We serviced a
whirlpool refrigerator
Near Fairport, New York 14450
Tanner
Job Details:
05/24/2023
Complaint of no light in any compartment. FZ missing a bulb, replaced bulb. RC and Deli drawer are on LEDs each with their own module. Customer declined repair on deli drawer, ambient lighting suffices. RC compartment all LEDs are on one module. Customer opting to repair RC lighting at this time.
Installed new LED module in FF section. Tested unit and unit tested good.
We serviced a
frigidaire Washer
Near Fairport, New York 14450
Tanner
Job Details:
05/24/2023
Installed new UI. Now able to select water temp and spin speed. Normal wash now starts at 42 minutes. Ran normal wash and unit fills and advances into wash. Unit testing good.
We serviced a
Frigidaire Stove
Near Fairport, New York 14450
Tina
Job Details:
05/24/2023
Infinite switch is bad on front left burner and causing the hot light to stay on.
New part is being ordered
5/24 installed new infinite switch and burner is working and hot surface light is off.
Customer does not have an email so we are mailing a receipt out to them
We serviced a
GE dishwasher
Near Irondequoit, New York 14622
Cristian
Job Details:
05/24/2023
Replace diverter assembly kit and did software update tested unit no leaks work good now
We serviced a
GE Dryer
Near Penfield, New York 14526
Chris
Job Details:
05/24/2023
Dryer selector knob not in position causing heat circuit to be broken
Fridge has frozen water line inside door
Would need door if problem persists
We serviced a
Whirlpool washer
Near Fairport, New York 14450
Tina
Job Details:
05/24/2023
Dryer was turning on but not spinning, belt was broken. New belt, wheels and pulley were installed.
We serviced a
bosch dishwasher
Near Pittsford, New York 14534
Cristian
Job Details:
05/24/2023
Replace left and right hinge
Inner door , door seal, and bottom seal tested unit no leaks .
We serviced a
bosch dishwasher
Near Victor, New York 14564
Derek
Job Details:
05/24/2023
Needs gasket for heater container on the back right of the dishwasher. All paid by check replaced the nut for the new style metal one. Installed a new ring as well.
We serviced a
Samsung refrigerator
Near Victor, New York 14564
Cristian
Job Details:
05/24/2023
25e 39e error codes Samsung fridge will need Icemaker #
And temp sensor #
Small wine fridge will need overload #
We serviced a
Kenmore washer
Near Rochester, New York 14612
JK
Job Details:
05/24/2023
Drain pump bad replaced ran and tested for leaks and drain all is leak free and draining good.
We serviced a
GE Freezer
Near Penfield, New York 14526
Tanner
Job Details:
05/24/2023
Complaint of warm temps at top of unit. Measured 44 degrees at top of cabinet, 24 on Evap cover. Fan not running. Pulled back Evap cover and Evap and fan covered in ice, measured 48 ohms through defrost circuit. Measured 13.6 k ohms resistance through defrost thermistor a temp between 13 And -6 degrees. A valid reading. ACU not regulating defrost properly. Defrosted Evap fan and fan does spin when not covered in ice. Needs ACU. Customer to self defrost unit, install ACU on Wednesday.
ACU installed. Unit runs properly. Customer advised 24 hours before using like normal.
We serviced a
Amana washer
Near Rochester, New York 14609
Jose R
Job Details:
05/24/2023
On a normal cycle customer lid lock would not lock but it still would run through a cycle but on a rinse and spin the unit would lock and operate with in specs customer would need both door switch and main
We serviced a
Samsung Dryer
Near Rochester, New York 14626
Jose R
Job Details:
05/24/2023
Customer unit was making a loud scrapping noise when taking out the drum views that the drum rear cover claws cracked and bent and that was the cause of the noise customer will be exploring her options on getting new unit complete
We serviced a
samsung refrigerator
Near Rochester, New York 14624
JK
Job Details:
05/24/2023
Looked at icemaker and door seal all is working good no frost in freezer and icemaker is making ice and making normal harvest sounds.
We serviced a
MAYTAG Dryer
Near Webster, New York 14580
Chris
Job Details:
05/23/2023
Replaced idler assy and vacuumed cabinet
We serviced a
frigidaire dishwasher
Near Williamson, New York 14589
Chris
Job Details:
05/23/2023
Unit has corrosion at keypad / board ribbon cable connection
Cleaned and unit started working
Will need main and keypad replaced if/when problem returns
Approx 435 plus tax would be due
No farther repair at this time
We serviced a
GE refrigerator
Near Pittsford, New York 14534
Tina
Job Details:
05/23/2023
Water line in the back of fridge was cracked and leaking. Cut line and added a union connector and the leak is gone.
We serviced a
Whirlpool dishwasher
Near Victor, New York 14564
Derek
Job Details:
05/23/2023
Needs a new motor. Hums and vibrates but doesn?t always turn on.
We serviced a
samsung dryer
Near Rochester, New York 14606
Jose R
Job Details:
05/23/2023
Customer unit was making a loud noise when diagnosing unit every thing mechanical was normal and with in specs went ahead and cleaned out motor noise went away and unit is working with in specs complete
We serviced a
maytag dryer
Near Fairport, New York 14450
Tanner
Job Details:
05/23/2023
Complaint of noise. Found noise from loose baffle. Tightened down. Tested unit and unit tested good. If issue returns order baffle. Recommended replacing bearings idler and belt if going in for the baffle.
We serviced a
Kenmore dishwasher
Near Ontario, New York 14519
Chris
Job Details:
05/23/2023
Needs lower spray arm , seem split causing water to be directed at bottom of door
Customer to order part themselves
We serviced a
LG washer
Near Rochester, New York 14626
Cristian
Job Details:
05/23/2023
Customer had door gasket i replace gasket no leaks done
We serviced a
whirlpool Washer
Near Webster, New York 14580
Chris
Job Details:
05/23/2023
Found rotor bolt 3/4 backed out throwing off rps
Tightened and appears ok
We serviced a
amana washer
Near Brockport, New York 14420
JK
Job Details:
05/23/2023
Washer will need new gearcase and motor along with belt customer will replace machine.
We serviced a
Frigidaire Dryer
Near Webster, New York 14580
Chris
Job Details:
05/23/2023
Replaced belt and cleaned short vent unit checks ok
We serviced a
Samsung Dryer vent
Near Victor, New York 14564
Derek
Job Details:
05/23/2023
Cleaned the dryer vent and the dryer lint housings
We serviced a
bosch dishwasher
Near Honeoye Falls, New York 14472
Derek
Job Details:
05/23/2023
Replaced the water inlet valve
We serviced a
Frigidaire Dryer
Near Rochester, New York 14612
Cristian
Job Details:
05/23/2023
Relay was not flush with board soldered the relay now unit is working
We serviced a
kenmore refrigerator
Near Williamson, New York 14589
Chris
Job Details:
05/23/2023
Replaced inlet valve and got water going in to ice maker
Water pressure to unit is a little week
Recommend changing shut off supply valve / line to increase pressure
Frost build up was from door ajar issue that has corrected itself since call was placed
model 25370413415
We serviced a
Samsung refrigerator
Near Rochester, New York 14612
Cristian
Job Details:
05/23/2023
Compressor need to be checked this is a seal system issue
We serviced a
Whirlpool washer
Near Rochester, New York 14609
Jose R
Job Details:
05/23/2023
Customer unit would not start a cycle and when diagnosing the unit the lid lock light would flash and would not go into the next step went ahead and replaced the door switch unit operating with in specs complete
We serviced a
bosch Dishwasher
Near Hilton, New York 14468
JK
Job Details:
05/23/2023
Inlet valve cracked and leaking changed ran and tested all is leak free and running good.
We serviced a
Samsung Dryer
Near Irondequoit, New York 14609
Cristian
Job Details:
05/23/2023
Did a diagnostic on the dryer no error codes check moisture sensor dry and wet and reads out good. I did a nice wipe around the moisture sensor I also ran a test with one wet towel and unit Kept on going normally . Will recommend if this happens again to wipe the moisture sensor and make sure nothing stuck around the sensor like hair .
We serviced a
Frigidaire Washer
Near Fairport, New York 14450
Tina
Job Details:
05/23/2023
Dryer was making loud noise when running, put in a maintenance kit and it?s working without issues and no extra sounds.
We serviced a
Whirlpool washer
Near Ontario, New York 14519
Chris
Job Details:
05/23/2023
Replaced main control , unit powered on and after a minute getting different error code now (f2e1 -keypad error)
May need both main and ui
Will research and call w options
Also back panel / cover of console missing since last visit
We serviced a
GE Refrigerator
Near Rochester, New York 14626
JK
Job Details:
05/23/2023
Defrost heater blown replaced tested and all is heating and running good.
We serviced a
Kenmore washer
Near Webster, New York 14580
Cristian
Job Details:
05/23/2023
Replace door switch tested unit runs good now
We serviced a
Samsung refrigerator
Near Rochester, New York 14626
JK
Job Details:
05/23/2023
Tested all components and all are checking good freezer is to full suggest unloading some and allow to run for a few days if problem returns will need new heating element with bimetal.
We serviced a
Samsung Dryer
Near Rochester, New York 14606
JK
Job Details:
05/22/2023
Dryer heating element bad along with thermostats, tripping at to low of a temperature, checked vent and all is new and free of debri will need the following parts.
Heater box: DC97-14486A
Thermistor: DC32-00007A
Thermostat: DC47-90016A
We serviced a
whirlpool dryer
Near Rochester, New York 14612
JK
Job Details:
05/22/2023
Door seal out of channel put back in and tested for security and all is working good.
We serviced a
whirlpool Washer
Near Victor, New York 14564
Tina
Job Details:
05/22/2023
Drained water for customer. She is going to be getting a new dryer
We serviced a
LG Stove
Near Penfield, New York 14526
Tina
Job Details:
05/22/2023
Bake was not working, turned on bake and checked amp draw and was only getting 2.4. New igniter was installed and apr draw is at 3.3 and oven is heating as it should.
We serviced a
Bosch dishwasher
Near Pittsford, New York 14534
Derek
Job Details:
05/22/2023
Replaced the circulation main pump on the dishwasher and tested good.
We serviced a
Frigidaire refrigerator
Near Webster, New York 14580
Chris
Job Details:
05/22/2023
Replaced nut and Ferrell on water line and checked def drain
Unit checks ok no more leaks
Customer having floors redone and installers will have to move fridge and hook up water line again recommend they change nut and Ferrell again to avoid farther leaks when unit is moved back into place
We serviced a
Speed Queen washer
Near Webster, New York 14580
Chris
Job Details:
05/22/2023
Replaced pump, belt and upgraded pulley kit
No email printer
Requests copy be mailed
We serviced a
Kitchen aid dishwasher
Near Webster, New York 14580
Chris
Job Details:
05/22/2023
Replaced inlet valve
We serviced a
Kitchen aid oven
Near Webster, New York 14580
Chris
Job Details:
05/22/2023
Replaced inner most door glass and cleaned other pieces ( some stains inside glass pack cannot clean those)
Checks ok
We serviced a
kitchenaid dishwasher
Near Fairport, New York 14450
Derek
Job Details:
05/22/2023
The child lock was on and the dishwasher was stuck in a cycle. I got the lock off and cleared the cycle. I put the unit in service mode and no codes. I filled and drained he dishwasher plus ran a rinse wash. It seems to be working good and sounds good. A lot of the parts are no longer available for his unit. If it should break down again I suggest they get a new unit.
We serviced a
Kenmore refrigerator
Near Fairport, New York 14450
Tina
Job Details:
05/22/2023
Fridge was not cooling, took off evap cover and the entire thing was frozen over. Tested heater and it was getting 120V in defrost mode, thermostat was bad. Defrosted ice and installed new thermostat.
We serviced a
kitchenaid disposal
Near Webster, New York 14580
Chris
Job Details:
05/22/2023
Removed screw from grind chamber
We serviced a
LG Washer
Near Fairport, New York 14450
Tina
Job Details:
05/22/2023
Error code DE appears when trying to start a load and the machines tries multiple times to lock before the code pops up. A new door lock has been installed and washer is running without issues
We serviced a
Samsung refrigerator
Near Honeoye Falls, New York 14472
Tanner
Job Details:
05/22/2023
Installed new IM. Unit harvests and fills with water. Entered error code mode and IM errors are clear.
We serviced a
Samsung washer
Near Ontario, New York 14519
Cristian
Job Details:
05/22/2023
Replace inner tub and outer tub with front door gasket tested unit no leaks but customer needs a new rotor #DC31-00125D causing small vibration from rotor
We serviced a
samsung washer
Near Ontario, New York 14519
Cristian
Job Details:
05/22/2023
We serviced a
whirlpool Refrigerator
Near Rochester, New York 14606
Cristian
Job Details:
05/22/2023
If customer calls Back will need control board #W11224256
We serviced a
frigidaire microwave
Near Fairport, New York 14450
JK
Job Details:
05/22/2023
Door interlock bad again replaced tested all is working good.
We serviced a
Kitchen Aid refrigerator
Near Fairport, New York 14450
Tanner
Job Details:
05/22/2023
Top of door just slightly out. Door off level. Shimmed bottom of door. Treated gasket with heat. Treated as a continuation of prior repair. Doors offset overtime. New rails are perfect and sometimes requires leveling.
We serviced a
Frigidaire Stove
Near Rochester, New York 14612
JK
Job Details:
05/22/2023
Main PCB and overlay needing replaced due to stuck key tried to unstuck and will not work,
05-22-23: Replaced main pcb with overlay ran and tested all and all is working good.
We serviced a
Samsung oven
Near Pittsford, New York 14534
Cristian
Job Details:
05/22/2023
Replace igniter tested unit no leaks
We serviced a
Amana refrigerator
Near Penfield, New York 14526
Tanner
Job Details:
05/22/2023
Complaint of leak and no ice. Measured -2 in FZ. Ran ice harvest. Water leaking out of ice maker water supply line. Needs new line. Potentially new valve.
Installed 1/4 inch pex water line. Tested unit and unit tested good.
We serviced a
MAYTAG oven
Near Fairport, New York 14450
Cristian
Job Details:
05/19/2023
Replace bake element #tested unit working good now
We serviced a
whirlpool Refrigerator
Near Rochester, New York 14626
Cristian
Job Details:
05/19/2023
If Cus calls back for fridge he will need
Board #
Thermostat
Filter #
111 labor rate
He will call us back for washer told him 120 labor and 30
Additional service for washer
We serviced a
GE oven
Near Fairport, New York 14450
Tina
Job Details:
05/19/2023
Unit is taking a long time to bake, element is bad. Put in new one and it?s still not working. Wiring is bad. Unit is over 30 years old
We serviced a
Samsung Dryer Vent
Near Webster, New York 14580
Chris
Job Details:
05/19/2023
Cleaned vent approx 6 ft and cabinet of Samsung dryer
Checks ok
We serviced a
Whirlpool refrigerator
Near Rochester, New York 14624
JK
Job Details:
05/19/2023
Duck bill clogged from dust and debri pulled duck bill off cleaned and all is draining good.
We serviced a
GE washer
Near Scottsville, New York 14546
JK
Job Details:
05/19/2023
Ran washer through service mode spluch screw backed out and wasn't allowing actuator to fully ingage tightened Ran and all is running good.
We serviced a
LG washer
Near Victor, New York 14564
Tina
Job Details:
05/19/2023
When washer is in spin cycle the bearings rub against each other and make a very loud noise. Customer is going to get a new washer.
We serviced a
Whirlpool refrigerator
Near Penfield, New York 14526
Chris
Job Details:
05/19/2023
Has sealed system issues recommend factory service
We serviced a
Whirlpool washer
Near Pittsford, New York 14534
Jose R
Job Details:
05/19/2023
Went ahead and replaced shocks also replaced the dogs went to run a diagnostic on unit and then customer stated that she had a appointment so could not properly diagnose everything but it seems like customer will need washer agitator
We serviced a
GE Dryer
Near Penfield, New York 14526
Tina
Job Details:
05/19/2023
Customer is going to be getting a new dryer
We serviced a
LG oven
Near Rochester, New York 14624
JK
Job Details:
05/19/2023
Replaced bake igniter MEE61841401 lower oven ran and tested all is heating and running good.
We serviced a
GE dishwasher
Near Canandaigua, New York 14424
Derek
Job Details:
05/19/2023
Pulled the hose off and vacuumed out the drain line. It still didn?t drain. Removed the dishwasher and pulled he drain pump off and found a piece of glass wedged in the impeller fan of the drain pump. Ran and tested it 3 times it drained great.
We serviced a
Kitchen aid dishwasher
Near East Rochester, New York 14445
Derek
Job Details:
05/19/2023
Lower spray arm is not spinning. The upper one is but needs to be cleaned out.
We serviced a
Kitchen aid dishwasher
Near Penfield, New York 14526
Chris
Job Details:
05/19/2023
Replaced upper rack support kit