We serviced a
whirlpool Refrigerator
Near Rochester, New York 14626
Cristian
Job Details: 05/19/2023
Replace water valve tested unit no leaks
We serviced a
Electrolux washer
Near Rochester, New York 14612
JK
Job Details: 05/19/2023
Installed customer purchased door boot ran and tested for leaks all is leak free and running good.
We serviced a
Whirlpool Dryer
Near Webster, New York 14580
Chris
Job Details: 05/19/2023
Replaced blower/cycle tstat and fuse Checked ok
We serviced a
LG washer
Near Victor, New York 14564
Derek
Job Details: 05/19/2023
Replaced the dispenser housing it was leaking at the seam where it?s molded. Ran and tested good.
We serviced a
Kitchen aid dishwasher
Near Williamson, New York 14589
Chris
Job Details: 05/19/2023
Reset control If problem persist would need main control board as unit heats and passes all checks in diag mode 4411 lake rd williamson
We serviced a
Samsung refrigerator
Near Fairport, New York 14450
Derek
Job Details: 05/19/2023
Replaced the fan blower housing in the back . Defrosted it and it should be.
We serviced a
Maytag Dryer
Near Webster, New York 14580
Chris
Job Details: 05/19/2023
Replaced exhaust/ blower thermostat and fuse set Unit now heats ok ** venting does merge into another vent and may create future issues, recommend vent wizard to look at/ correct venting
We serviced a
frigidaire Refrigerator
Near Webster, New York 14580
Chris
Job Details: 05/19/2023
Defrosted ice room and replaced ice room heater, sensor and appears ok
We serviced a
GE washer
Near Pittsford, New York 14534
Derek
Job Details: 05/18/2023
There seems to be algae and gunk in the hose for the water pressure switch so I?m going to change that out. Ram and tested 3 times no over filling.
We serviced a
Whirlpool washer
Near Victor, New York 14564
Tina
Job Details: 05/18/2023
When I got here the washer was unplugged and unlocked but full of cloths and water. I was able to put into diagnostic mode and get the washer to drain and spin then ran nice the close were out I ran another diagnostic and it went thru all cycles without issues. I had customer put in a few pieces of laundry and ran a quick wash. After 10min into the load it made a horrible freeing sound and it stopped workin and locked up. The motor is overheating and stops working. Customer is going to get a new washer
We serviced a
frigidaire refrigerator
Near Penfield, New York 14526
Jose R
Job Details: 05/18/2023
Customer unit is spitting t6 error code when diagnosing the tray on the ice maker was broken off customer would need ice maker
We serviced a
kitchen aid dishwasher
Near Scottsville, New York 14546
JK
Job Details: 05/18/2023
Ran dishwasher through service mode no error codes checked heating element, tco, heater relay all are checking good after full service mode run can find no faults with dishwasher that would cause over heating.
We serviced a
GE Stove
Near Pittsford, New York 14534
JK
Job Details: 05/18/2023
Range was installed but gas was turned off at the main line. Gas was turned on and seals n ends of gas lines were secured. Tested range and everything works
We serviced a
kitchen aid dishwasher
Near Penfield, New York 14526
Derek
Job Details: 05/18/2023
Fix the upper rack adjusters. The gasket t for the soap dispenser cover had come off. Not going to fix the dispenser is $100 and they use pods and not liquid. Installed new upper rack adjusters. And tested they?re working good now.
We serviced a
Samsung Dryer
Near Irondequoit, New York 14609
Cristian
Job Details: 05/18/2023
Reinstalled door unit is working well now
We serviced a
Samsung refrigerator
Near Webster, New York 14580
Jose R
Job Details: 05/18/2023
When diagnosing unit customer had the unit unplugged so everything was defrosted over so it was hard to replicate or see the issue but based off of the symptom customer was getting ice build up on the bottom of the cavity so went ahead and replaced drain kit replaced hoses in the back added a clip and made sure unit draining properly inform customer to monitor the unit and has a 90 day service call and if wanting ice maker replaced would need
We serviced a
N/A Dryer
Near Penfield, New York 14526
Cristian
Job Details: 05/18/2023
Did vent clean long run looks like it?s venting out good
We serviced a
Maytag Washer
Near Webster, New York 14580
Chris
Job Details: 05/18/2023
Rotor loose causing rpm error Tightened rotor and appears ok
We serviced a
Whirlpool washer
Near Fairport, New York 14450
Tina
Job Details: 05/18/2023
Didn?t do anything with washer so took that off the invoice. For the dryer I did a long run vent cleaning
We serviced a
Kitchen aid dishwasher
Near Irondequoit, New York 14609
Cristian
Job Details: 05/18/2023
There was a piece of soap on the heater not sure how but that will create a burning smell if customer calls back will recommend sump assembly
We serviced a
MAYTAG washer
Near Pittsford, New York 14534
Derek
Job Details: 05/18/2023
Needs a belt and new motor. Replaced both the belt and the wash motor. Ran and tested good.
We serviced a
Kenmore refrigerator
Near Irondequoit, New York 14609
Jose R
Job Details: 05/18/2023
Customers unit froze up again causing the water not to drain properly went ahead and replaced drain kit to add a drain clip in side of the drain hose so it can stay open unit should be operating correctly
We serviced a
Kitchen aid oven
Near Pittsford, New York 14534
Chris
Job Details: 05/18/2023
Replaced Ui elec and unit operates properly Did not need/use main oven pcb
We serviced a
lg dryer
Near Rochester, New York 14606
JK
Job Details: 05/17/2023
Main control board relay bad and will need main PCB replaced. 05-17-23: Replaced main pcb ran and tested all is heating good and running good.
We serviced a
Samsung Dryer
Near Pittsford, New York 14534
Tina
Job Details: 05/17/2023
Dryer was not spinning and just making a humming sound without error codes. I took apart dryer and found socks stuck in the bowlers wheel which were removed then I installed 4 new wheels, an idler pulley and a new belt and dryer is heating and running without any issues.
We serviced a
LG Dryer
Near Webster, New York 14580
Tina
Job Details: 05/17/2023
Customer had taken lint trap a part and moisture sensor. I was able to get it all reconnected and it?s working without issues.
We serviced a
GE Dishwasher
Near Webster, New York 14580
Chris
Job Details: 05/17/2023
Pulled dishwasher from cabinet and Removed aftermarket drain hose and line previously installed and installed new OEM drain case and hose assembly- also had to install fill line as it would not stop leaking at copper connection All checks ok left old parts with customer
We serviced a
Bosch refrigerator
Near Pittsford, New York 14534
Cristian
Job Details: 05/17/2023
All I did replace water filter and unit is working great now
We serviced a
maytag Washer
Near Farmington, New York 14425
Derek
Job Details: 05/17/2023
Had a shifter error and a speed sensor error. It wouldn?t shift so I put a new actuator in it and it would shift fine just not spinning. I found that the motor was only humming and not spinning. The basket is free spinning by hand. I got the motor to move the basket by spinning the belt manually. Unit needs a new motor. It has 10 ur warranty on the motor the customer. Is going to call maytag.
We serviced a
Amana refrigerator
Near Webster, New York 14580
Chris
Job Details: 05/17/2023
Replaced jazz board/elec control, cleaned condenser coil Unit turned off apon arrival, may take 24hours to regulate and reach temperature
We serviced a
GE oven
Near Penfield, New York 14526
Tina
Job Details: 05/17/2023
Unit will turn on then flash 100? Then shut off. After multiple attempts it will stay on. Heckled amperage on igniter and it?s getting 3.2 so it?s good. Oven needs a new board but it is NLA
We serviced a
Jenn air Refrigerator
Near Fairport, New York 14450
Tanner
Job Details: 05/17/2023
Complaint of warm temps and no water/ice dispensing. Measured 40 degrees in FF and 27 degrees in FZ. Ice build up on Evap cover present. Compressor is not running on arrival. Measured 28.1 ohms through defrost sense circuit which measures the ACU defrost monitor through the element and back to neutral. Measured defrost circuit through bi metal and defrost element and also measured 28.1 ohms. A valid reading. Measured FZ thermistor at 29.98 k ohms. And FF at 19 k ohms. Unable to find manufacturer resistance range for each sensor. ACU not regulating defrost properly causing poor temps. Confirmed microswitch on dispenser is working properly. Confirmed 5.65 VDC though communication line from dispenser UI through dispenser control circuit to main board. Unit communicates through DC micro pulses which are too fast to be measured. Typically if voltage is present a UI board is not needed. Quoting for both boards with the likelihood only Main ACU is needed. UI board no longer available. Attempting repair with ACU. Will credit back per AP. Install new ACU. Programmed ACU. Tested water and ice dispense and unit tested good. When shaking old board broken relay contacts are heard. Customer advised wait 24 hours before stocking unit.
We serviced a
GE refrigerator
Near Irondequoit, New York 14609
JK
Job Details: 05/17/2023
Icemaker gear stripped and heater not working, icemaker will need to be replaced. Water tank frozen and not allowing water to dispense and will need to be thawed. 5-17-23 Replaced ice maker and thawed water tank ran and tested all and all is operating normal.
We serviced a
Whirlpool Refrigerator
Near Spencerport, New York 14559
JK
Job Details: 05/17/2023
Ran through service mode checked every component on machine and all are checking good and withing range, Refrigerator was turned as cold as it would go instructed customer on loading and how to adjust temperature.
We serviced a
Kenmore dishwasher
Near Rochester, New York 14609
Cristian
Job Details: 05/17/2023
Cleaned out drain line unit is draining fine
We serviced a
Frigidaire refrigerator
Near Rochester, New York 14609
Jose R
Job Details: 05/17/2023
Customer unit was not cooling when running a diagnostic had a error code for a bad damper went ahead and replaced damper now unit is working with in specs complete
We serviced a
samsung washer
Near Webster, New York 14580
Chris
Job Details: 05/17/2023
M# Wa45m7050aw/a4-02 S# 0epp5ddjb03128l Needs knob keyed shaft stripped DC97-16931B
We serviced a
Frigidaire refrigerator
Near Rochester, New York 14609
JK
Job Details: 05/17/2023
Heating element not the correct one tested one installed and all test good with that has to be defrost timer or defrost thermostat.
We serviced a
Maytag oven
Near Webster, New York 14580
Chris
Job Details: 05/17/2023
Oven needs both right burners and front right infinite No repair approx 525 plus tax would be due if orderd
We serviced a
Samsung Refrigerator
Near Victor, New York 14564
Derek
Job Details: 05/17/2023
Needs new ice maker kit
We serviced a
kenmore washer
Near Rochester, New York 14612
JK
Job Details: 05/16/2023
Completed PM check on washer Dryer cleared boot drain all is running good, dryer cleaned lent screen checked for gas leaks and vent pressures all is normal and withing specs.
We serviced a
Samsung Refrigerator
Near Pittsford, New York 14534
Tina
Job Details: 05/16/2023
Freezer is not keeping cool but rest of fridge is good temp. This has a dual compressor for Fraser and flex zone. Compressors we?re not hot or coming on when I first got here but was able to put in a forced defrost and after about 20 min there was still no frost pattern on the evaporator. There is a seal system leak and customers are going to be getting a new fridge
We serviced a
GE Oven
Near Webster, New York 14580
Cristian
Job Details: 05/16/2023
Replace igniter tested unit work good now
We serviced a
Bosch dishwasher
Near Honeoye Falls, New York 14472
Tanner
Job Details: 05/16/2023
Complaint of smell on dishes. Customer on county water. Water is hot even at first rinse. Unit drains/runs properly. Drain filter has some debris but nothing to excess. Ran cycle with afresh tab. If does not correct customer advised we could try new water supply line. Braided steel line may be breaking down causing an odor to water. Customer advised due to uniqueness of complaint that this repair is speculative. Customer will test after wash and call if they opt to change water line.
We serviced a
Bosch dishwasher
Near Pittsford, New York 14534
Tanner
Job Details: 05/16/2023
Complaint of no wash and noise. Unit fills properly. Wash motor runs and grinds with very little propulsion. Needs new circulation pump. Customer researching all options. Will call if opt to repair.
We serviced a
Kitchen aid Refrigerator
Near Penfield, New York 14526
Tanner
Job Details: 05/16/2023
Complaint of warm temps. Measured 71 degrees in FF and FZ. Uncovered evaporator and no frost pattern. Sealed system failure.
We serviced a
GE oven
Near Ontario, New York 14519
Chris
Job Details: 05/16/2023
Replaced oven temp control and ran unit at 350* held ave temp for several oven cycles Customer thermostat in oven seems to read about 10* off in center of oven , May very more depending on its location, recommend just using the oven normally and follow recipes and not worry about what the thermostat is reading
We serviced a
ge Dishwasher
Near Pittsford, New York 14534
Chris
Job Details: 05/16/2023
Replaced UI elec pcb and unit checks ok
We serviced a
Whirlpool dishwasher
Near Pittsford, New York 14534
Derek
Job Details: 05/16/2023
WPW10285180 Needs a computer board it had a stuck relay. I got it working right now but it can go at anytime. $345 to fix. Going to discuss with husband and make a decision.
We serviced a
MAYTAG Dryer
Near Penfield, New York 14526
Tina
Job Details: 05/16/2023
Dryer was making a very loud sound when running. Took dryer apart and there was a long screw stuck in the felt on 5e inside of the front of dryer. Screw was removed and new wheels, belt and pulley were installed. Dryer is working without issues.
We serviced a
Frigidaire Stove
Near Webster, New York 14580
Chris
Job Details: 05/16/2023
Cleaned burners as well as possible if problem persists can only replace burner parts
We serviced a
LG refrigerator
Near Rochester, New York 14626
JK
Job Details: 05/16/2023
Thermostat bad replaced and tested all is working good.
We serviced a
MAYTAG Dryer
Near Rochester, New York 14612
JK
Job Details: 05/16/2023
Something wrong within the breaker panel getting 240v and then getting 120v L1 then 42v L2 retripped breaker and all is working now instructed customer to contact electrician to check and or replace breaker.
We serviced a
Bosh Washer
Near Pittsford, New York 14534
Cristian
Job Details: 05/16/2023
Replace drain pump teated unit no leaks and drains fine
We serviced a
maytag washer
Near Fairport, New York 14450
Jose R
Job Details: 05/16/2023
Customer unit would not go into a spin mode when diagnosing unit viewed that the belt was broken went ahead and replaced belt kit unit working with in specs complete
We serviced a
GE Dishwasher
Near Rochester, New York 14606
JK
Job Details: 05/16/2023
Dishwasher will need case brake and flow sensor and flow sensor is NLA.
We serviced a
whirlpool dryer
Near Rochester, New York 14609
Cristian
Job Details: 05/16/2023
Replace thermal fuse tested unit works good now
We serviced a
whirlpool dryer
Near Penfield, New York 14526
Tina
Job Details: 05/16/2023
Drum was not spinning and dryer would turn on and off and was making a loud noise, took dryer apart and wheels were falling off along with a bathing suit string wrapped around the motor. Got string off motor and replaced belt, wheels and pulley and cleaned out dryer. Took apart back and checked blower wheel which is good and tested all components which are good. Also replaced dryer vent which goes right outside from where dryer is. Dryer is running quietly and heating without issues.
We serviced a
LG washer
Near Victor, New York 14564
Derek
Job Details: 05/16/2023
Needs stator motor and clutch mechanism. The clutch mechanism isn?t fully engaging the gears on the motor assy and is making a clunking noises. The magnets in the motor are rubbing on the windings of the stator. Unti sounds really bad when in the wash cycle. Going to purchase a new washer this one is going to be about $600 to repair .
We serviced a
GE dishwasher
Near East Rochester, New York 14445
Jose R
Job Details: 05/16/2023
Customer unit drain pump will run non stop then shut its self off right after had to replace the pressure sensor and do a software up date now unit is operating with in specs complete
We serviced a
kenmore washer
Near Penfield, New York 14526
Chris
Job Details: 05/16/2023
Customer unit would not turn on went ahead and replaced the main board ran a overall diagnostic everything passed unit is working with in specs complete
We serviced a
Samsung Refrigerator
Near Webster, New York 14580
Chris
Job Details: 05/15/2023
Installed new evap cover, drain kit on refrigerator Installed sump on dishwasher needs latch still
We serviced a
Samsung washer
Near Fairport, New York 14450
Tina
Job Details: 05/15/2023
When customer uses it goes thru all cycles them at the final spin the whole machine shakes and it shoes a DC error code. New dampers are needed. 5/15 installed new shocks and ran a quick wash and it went through all cycles without issues. No shaking and no error codes
We serviced a
GE refrigerator
Near Webster, New York 14580
Chris
Job Details: 05/15/2023
Replaced freezer icemaker secondary valve and fill tube Passes all tests in service mode
We serviced a
speedqueen washer
Near Webster, New York 14580
Chris
Job Details: 05/15/2023
Replaced washer support / milk stool Tests ok
We serviced a
Electrolux refrigerator
Near Ontario, New York 14519
Chris
Job Details: 05/15/2023
Popsicle stuck at bottom of freezer door and kick plate causing door to not close fully
We serviced a
Samsung refrigerator
Near Rochester, New York 14623
JK
Job Details: 05/15/2023
Smell was due to new heating element installed and fan was not running due to door being open, checked frost pattern all looks good, instructed customer to monitor and call if needed.
We serviced a
GE washer
Near Rochester, New York 14609
Jose R
Job Details: 05/15/2023
Customers agitator was not spinning when taking unit apart views that the bolt was loose and also a lot of gunk build up in between the inner and outer drum went ahead and cleaned it out now unit is working with in specs complete
We serviced a
samsung refrigerator
Near Webster, New York 14580
Cristian
Job Details: 05/15/2023
Will need Icemaker kit #DA82-02638A Ice chute #DA63-09013A please make sure we have this part cause if we don?t bring this part it?s still going to have icemaker frost issue
We serviced a
kenmore refrigerator
Near Pittsford, New York 14534
Derek
Job Details: 05/15/2023
Needs a new start device. Not going to fix it the unit is 11yrs old top freezer bottom fridge.
We serviced a
Samsung Oven
Near Fairport, New York 14450
Cristian
Job Details: 05/15/2023
05/15/2023 12:14 pm by Cristian Ayala Repalce top and bottom convention motor and replace thermostat everything woking good
We serviced a
GE dishwasher
Near North Chili, New York 14514
JK
Job Details: 05/15/2023
Drain solenoid melted and will need to be replaced. 5-15-23: Replaced drain solenoid ran and tested all is working good.
We serviced a
samsung dryer
Near Penfield, New York 14526
Jose R
Job Details: 05/15/2023
Dryer making noise, found 2 rollers in very rough shape and idler about to break. Replaced 2 drum rollers and idler pulley. Dryer nice and quiet now.
We serviced a
frigidaire stove
Near Penfield, New York 14526
Jose R
Job Details: 05/15/2023
Went ahead and replaced xl burner cap unit working with in specs complete
We serviced a
Kenmore Dryer
Near Fairport, New York 14450
Tina
Job Details: 05/15/2023
Dryer motor pulley broke off motor so a new one was needed. Customer decided t just get a new dryer.
We serviced a
samsung refrigerator
Near Rochester, New York 14612
Jose R
Job Details: 05/15/2023
Customers unit is dispensing water non stop out of the dispenser even when not asking for water even with the door open it?s spitting out water customer would need water case assembly if wanting to go along with the repair
We serviced a
Kenmore washer
Near Webster, New York 14580
Cristian
Job Details: 05/15/2023
Dishwasher -Replace sump pump tested unit no leaks and runs fine now Washer -Replace timer did test cycle completed no issues .
We serviced a
Frigidaire refrigerator
Near Rochester, New York 14612
JK
Job Details: 05/15/2023
Return air vent clogged defrosted out all is running and working good.
We serviced a
Samsung refrigerator
Near Rochester, New York 14626
Cristian
Job Details: 05/12/2023
Replace Icemaker tested unit no error code please wait 24 hours to make ice
We serviced a
Subzero Dishwasher
Near Honeoye Falls, New York 14472
JK
Job Details: 05/12/2023
Object stuck in pump removed all is quiet and running good, there is a safety recall on this dishwasher for heating element rework, adviced customer of recall and not to use dishwasher until repaired. Model# DW2450 Serial# 20019406
We serviced a
frigidaire oven
Near Pittsford, New York 14534
Chris
Job Details: 05/12/2023
Haa a king trouble getting bake to light found amp draw of approx 2.84 amps and not strong enough to light / maintain temps Replaced igniter now getting 3.2 amps and verified ave temp of 354* 15 min after preheat All appears ok
We serviced a
Samsung refrigerator
Near Irondequoit, New York 14609
Cristian
Job Details: 05/12/2023
Cleaned out drain plug unit drains fine now smell we can?t really do to much Replace drain kit
We serviced a
asko Dishwasher
Near Victor, New York 14564
JK
Job Details: 05/12/2023
Ran dishwasher through full short cycle and all is running and draining good.
We serviced a
Kenmore refrigerator
Near Victor, New York 14564
Derek
Job Details: 05/12/2023
Replaced the starter mechanism on the compressor. It fired right up and is working well well.
We serviced a
GE stove
Near Fairport, New York 14450
Derek
Job Details: 05/12/2023
Needs a new board for the cook top and the dishwasher needs a door kit. Customer is getting a new cook top. Replaced the door hinges. Had to rewire the wires coming into the dishwasher. When I was pulling it out it sparked and tripped the breaker.
We serviced a
Frigidaire Refrigerator
Near Rochester, New York 14609
Cristian
Job Details: 05/12/2023
Icemaker wire was lose now Icemaker is good replace temperature control everything is working now
We serviced a
Samsung Dryer
Near Rochester, New York 14606
Cristian
Job Details: 05/12/2023
Replace main pcb tested unit runs good now no issues
We serviced a
Kenmore Dryer
Near Pittsford, New York 14534
Tina
Job Details: 05/12/2023
Dryer was making grinding sounds when running so 6 new wheels, new idler pulley and new belt were installed and dryer is running without issues
We serviced a
frigidaire dryer
Near Irondequoit, New York 14609
JK
Job Details: 05/12/2023
Microwave will need new magnetron and rectifier customer will replace unit, Refrigerator will need new water filter old one is cracked and leaking water, dryer is operating fine vent is fully clogged and will need to be replaced with rigid or semi rigid line along with a full dryer cleaning.
We serviced a
maytag washer
Near Pittsford, New York 14534
Chris
Job Details: 05/12/2023
Ran couple cycles / wash and spin was unable to duplicate leak Possible intermittent leaky pump but unable to verify on todays visit
We serviced a
Samsung Dryer
Near Pittsford, New York 14534
Tina
Job Details: 05/12/2023
Dryer was heating but not spinning. Belt had broke. A ew belt alone with wheels and a idler pulley was installed and dryer is working without issues
We serviced a
frigidaire dishwasher
Near Pittsford, New York 14534
Chris
Job Details: 05/12/2023
Keypad connector may have been loose Tightened and cleaned ribbon connector and all buttons started working If problem returns recommend new keypad/Uib Estimate approx 510 plus tax if orderd
We serviced a
GE Dryer
Near Pittsford, New York 14534
Derek
Job Details: 05/12/2023
Replaced the broken belt and tested. It?s working good.
We serviced a
samsung washer
Near Pittsford, New York 14534
Chris
Job Details: 05/12/2023
Found drain hose to low going into sump pump Installed hose on wash sink and cleared drain as well as possible Recommend plumber check sink drain for restrictions or leaks
We serviced a
GE Dryer
Near Pittsford, New York 14534
Derek
Job Details: 05/11/2023
Needs rear bearing and front bearing
We serviced a
MAYTAG oven
Near Irondequoit, New York 14609
Jose R
Job Details: 05/11/2023
Customer unit was taking to long to hit temp when diagnosing unit viewed that the heating element did not have any continuity and also part of the wire was burnt went ahead and spliced wire added another connector and replaced element unit working with new n specs complete
We serviced a
Whirlpool dishwasher
Near East Rochester, New York 14445
Cristian
Job Details: 05/11/2023
Installed dishwasher no leaks works good
We serviced a
samsung refrigator
Near Rochester, New York 14623
JK
Job Details: 05/11/2023
Replaced evap cover with fan and defrost heater with thermostat, ran and tested all and all is working good.
We serviced a
Whirlpool dishwasher
Near Pittsford, New York 14534
Derek
Job Details: 05/11/2023
Leveled the dishwasher. The vent was leaking I added some silicone grease to the o-ring. Ram and tested I don?t see a leak anymore.
We serviced a
GE Dishwasher
Near Fairport, New York 14450
Cristian
Job Details: 05/11/2023
Replace pressure Sensor tested unit no leaks and works fine now