Service History 198

We serviced a

kenmore dryer

Near Brockport, New York 14420

Job Details: 04/24/2023

We serviced a

samsung washer

Near Lancaster, New York 14086

Tanner

Job Details: 04/24/2023

We serviced a

samsung dryer

Near Lancaster, New York 14086

Jose R

Job Details: 04/24/2023

We serviced a

whirlpool washer

Near Fairport, New York 14450

Derek

Job Details: 04/24/2023

We serviced a

kitchen aid refrigerator

Near Ontario, New York 14519

Chris

Job Details: 04/24/2023

04/21/2023 10:15 am by Cristian Ayala Didn?t really see nothing wrong but she did have freezer over loaded blocking entrance for the air flow told her to try to adjust temp higher and see what happens after 24 hours

We serviced a

kenmore Refrgierator

Near Penfield, New York 14526

Tanner

Job Details: 04/24/2023

4/21/23 installed machine compartment cover, still no abnormal noise on todays visit. Since it is intermittent may be best to forward a video of noise 4/16/23 Unable to duplicate noise , compressor, condenser fan, evap fan and ice maker all sound normal Will need to catch noise to diag farther Machine compartment cover is missing , recommend replacing to help unit run more efficiently

We serviced a

Samsung Refrigerator

Near Webster, New York 14580

Chris

Job Details: 04/24/2023

2715649-1 Anne Mooney (New Leaf) (585) 889-6464 3 Foxe Commons Rochester, NY 14624

We serviced a

Kenmore washer

Near Rochester, New York 14612

Jose R

Job Details: 04/24/2023

Customers agitator fell off, I was able to get it back on and ran a load and it?s working without issues.

We serviced a

maytag Washer

Near Scottsville, New York 14546

Job Details: 04/24/2023

Customer will need new board #6871W1A405B part is discontinued

We serviced a

samsung washer

Near Webster, New York 14580

Tanner

Job Details: 04/24/2023

Customer stated there was intermittent leaking from dishwasher. When I got here I ran a diagnostic and found no leak, then ran DW for about 20 min and there was still no leak.

We serviced a

GE refrigerator

Near Fairport, New York 14450

Tanner

Job Details: 04/24/2023

Refrigerator will need main pcb and compressor inverter, customer will replace machine.

We serviced a

samsung Refrgierator

Near Ontario, New York 14519

Chris

Job Details: 04/24/2023

Hot water inlet valve is leaking water. Also put the dryer vent back on.

We serviced a

maytag washer

Near Rochester, New York 14612

Cristian

Job Details: 04/24/2023

Customer unit would not go into a drain mode went ahead and replaced drain pump unit operating with in specs complete

We serviced a

GE Dryer

Near Rochester, New York 14626

Job Details: 04/24/2023

Removed ice in ff fan and installed new defrost drain upgrade Unit also has ice maker issues - no ice maker repair at this time

We serviced a

Whirlpool washer

Near Pittsford, New York 14534

Cristian

Job Details: 04/24/2023

Replace Coupling tested unit no noise working with inspects

We serviced a

samsung dryer

Near Rochester, New York 14624

Jose R

Job Details: 04/24/2023

Replaced the lower rack wheels and I installed a new upper rack adjuster kit.

We serviced a

Speed Queen washer

Near Fairport, New York 14450

Derek

Job Details: 04/24/2023

Replaced inlet valve and ice fill tube

We serviced a

Maytag Dryer

Near Fairport, New York 14450

Chris

Job Details: 04/24/2023

Customer has a partial frost pattern build up in freezer that?s the reason why ice maker is not working and also why the food is not fully frozen customer will have to get in contact with Samsung to get her issue resolved complete it?s a compressor issue

We serviced a

Whirlpool refrigerator

Near Fairport, New York 14450

Cristian

Job Details: 04/24/2023

Compressor is running no frost pattern this is a seal system issue they would have to call someone to check compressor we don?t repair compressor

We serviced a

frigidaire refrigerator

Near Webster, New York 14580

Tanner

Job Details: 04/24/2023

Customer unit was over cooling in the fridge did a soft reset and confirmed that the damper is opening and closing properly informed customer if issue keeps happening would recommend damper and temperature sensor model # fgss2635tf5

We serviced a

kitchenaid Dishwasher

Near Fairport, New York 14450

Tanner

Job Details: 04/24/2023

Customer unit would not keep cool when diagnosing unit found that the evap fan was not spinning also also needed 4 firmware updates went ahead and replaced the fan and did the firm ware updates as well inform customer to monitor the unit and if has any other issues don?t be hesitant to give us a call complete

We serviced a

Samsung Dryer

Near Irondequoit, New York 14622

Jose R

Job Details: 04/24/2023

Needs a new spring and replaced the main hose from the drain pump to the bottom of the basket.

We serviced a

kitchenaid refrigerator

Near Webster, New York 14580

Tina

Job Details: 04/21/2023

Refrigerator is completely warm, customer had it unplugged for over 24hrs. It tested compressor and it?s not working correctly. Winding reading were good but the amp draw is not showing what it need to run correctly.

We serviced a

frigidaire refrigerator

Near Pittsford, New York 14534

Cristian

Job Details: 04/21/2023

We serviced a

Frigidaire refrigerator

Near Webster, New York 14580

Chris

Job Details: 04/21/2023

We serviced a

samsung refrigerator

Near Lancaster, New York 14086

Job Details: 04/21/2023

2715649-1 Anne Mooney (New Leaf) (585) 889-6464 3 Foxe Commons Rochester, NY 14624

We serviced a

frigidaire refrigerator

Near Lancaster, New York 14086

Cristian

Job Details: 04/21/2023

2707613-1 SHIRLEY REBACK (NEW LEAF) (585) 880-7147 (Mobile) (585) 381-0022 66 Harper Drive Pittsford, NY 14534

We serviced a

LG Refrigerator

Near Rochester, New York 14624

Job Details: 04/21/2023

Freezer rails are bad and will need to be replaced.

We serviced a

GE Washer

Near Penfield, New York 14526

Tina

Job Details: 04/21/2023

Customer stated there was intermittent leaking from dishwasher. When I got here I ran a diagnostic and found no leak, then ran DW for about 20 min and there was still no leak.

We serviced a

samsung refrigerator

Near Rochester, New York 14612

Job Details: 04/21/2023

Refrigerator will need main pcb and compressor inverter, customer will replace machine.

We serviced a

GE washer

Near Irondequoit, New York 14622

Cristian

Job Details: 04/21/2023

Ran a diagnostic test the cold water was not on turn cold water on now unit is working fine customer will give us a call if anything happens .

We serviced a

Whirlpool dishwasher

Near Rochester, New York 14623

Jose R

Job Details: 04/21/2023

Customer unit would not go into a drain mode went ahead and replaced drain pump unit operating with in specs complete

We serviced a

Samsung refrigerator

Near Penfield, New York 14526

Chris

Job Details: 04/21/2023

Removed ice in ff fan and installed new defrost drain upgrade Unit also has ice maker issues - no ice maker repair at this time

We serviced a

samsung washer

Near Rochester, New York 14612

Cristian

Job Details: 04/21/2023

Replace Coupling tested unit no noise working with inspects

We serviced a

Whirlpool refrigerator

Near Ontario, New York 14519

Chris

Job Details: 04/21/2023

Replaced inlet valve and ice fill tube

We serviced a

Samsung Refrigerator

Near Irondequoit, New York 14622

Jose R

Job Details: 04/21/2023

We serviced a

Frigidaire refrigerator

Near Webster, New York 14580

Jose R

Job Details: 04/21/2023

We serviced a

GE Dishwasher

Near Rochester, New York 14626

Jose R

Job Details: 04/21/2023

Customer unit would not turn on or go into a cycle went ahead and did a soft reset and also did a software update on the ui unit seems to be working with in specs complete

We serviced a

GE Refrigerator

Near Fairport, New York 14450

Jose R

Job Details: 04/21/2023

We serviced a

Samsung refrigerator

Near Rochester, New York 14624

Job Details: 04/21/2023

Door not closing all the way due to bad bearings and door seal all will need to be replaced to correct frosting problem. Customer will need the following parts, Door seal: DA63-07734A Slide rail R/S: DA97-12025A Slide rail L/S: DA97-12027A

We serviced a

samsung washer

Near Macedon, New York 14502

Derek

Job Details: 04/21/2023

Needs a new spring and replaced the main hose from the drain pump to the bottom of the basket.

We serviced a

Whirlpool dryer

Near Webster, New York 14580

Job Details: 04/20/2023

Customer dryer not venting right went ahead and did a dryer clean and a vent cleaning as far as I could go inform customer about to make sure everything is connected right and to contact vent wizard if wanting to make sure the pressure is nice and strong

We serviced a

Frigidaire refrigerator

Near Pittsford, New York 14534

Chris

Job Details: 04/20/2023

Customer filter will not sit in flush causing the water and the ice maker not to work would need all internal parts for filter customer will be reviewing this with wife and follow up with us if wanting to go along with repair

We serviced a

Frigidaire Refrigerator

Near Fairport, New York 14450

Job Details: 04/20/2023

Customer unit was collecting water on the bottom cavity due to it not draining properly went ahead and cleaned out the drain hose with steamer and also sticking a cleaner down the hole also went to the back and cleaned out the hosing and made sure it was drain it with in specs complete

We serviced a

Whirlpool refrigerator

Near Webster, New York 14580

Tanner

Job Details: 04/20/2023

Defrost board bad and will need to be replaced, customer will replace machine due to age.

We serviced a

Frigidaire refrigerator

Near Rochester, New York 14623

Derek

Job Details: 04/20/2023

Installed the new ui for the dispenser. Tested it and it?s working fine now.

We serviced a

Kenmore Dishwasher

Near Fairport, New York 14450

Chris

Job Details: 04/20/2023

Replaced the hinges for the door. Here was a leak and found a loose hose clamp underneath.

We serviced a

Whirlpool dishwasher

Near Rochester, New York 14609

Cristian

Job Details: 04/20/2023

Customer haves a cut inside the unit frame this is unrepairable but I added some epoxy told customer this not for ever fix they will need a new one if still leaks .

We serviced a

Whirlpool washer

Near Rochester, New York 14609

Cristian

Job Details: 04/20/2023

Everything seems within specs

We serviced a

samsung dryer

Near Fairport, New York 14450

Derek

Job Details: 04/20/2023

Remove sock from motor now unit is working fine now

We serviced a

Whirlpool dishwasher

Near Irondequoit, New York 14609

Jose R

Job Details: 04/20/2023

04/20/2023 06:23 pm by Cristian Ayala Cleaned out drain pump there was a piece of plastic causing noise tested unit all set no issues found

We serviced a

MAYTAG washer

Near Pittsford, New York 14534

Tanner

Job Details: 04/20/2023

If customer calls back will need door switch #

We serviced a

Frigidaire refrigerator

Near Irondequoit, New York 14622

Job Details: 04/20/2023

Replace 2 fans and still didn?t work voltage is getting to fan but yet fan still not work possible wire issue customer will get new unit

We serviced a

samsung oven

Near Webster, New York 14580

Cristian

Job Details: 04/20/2023

Replaced oven temperature control pcb and bake igniter

We serviced a

LG refrigerator

Near Ontario, New York 14519

Chris

Job Details: 04/20/2023

Replaced freezer icemaker

We serviced a

samsung Dryer

Near Webster, New York 14580

Chris

Job Details: 04/20/2023

Replaced heating element, idler and front roller as pm Checks ok No service card did not go through sent email invoice

We serviced a

GE oven

Near Webster, New York 14519

Chris

Job Details: 04/19/2023

Ram and tested the oven at 350 425 and 450 ran through multiple cycles of off and on and it is working properly. There is a 50 degree swing in temp between the off and on during the cycle.

We serviced a

GE Refrigerator

Near Rochester, New York 14609

Jose R

Job Details: 04/19/2023

Customer unit was making a loud noise when in operation when diagnosing on site could not replicate issue cleaned. Out the unit and informed customer to monitor the unit and if issue keeps happening would recommend to replace fan motor

We serviced a

Samsung refrigerator

Near Fairport, New York 14450

Cristian

Job Details: 04/19/2023

Replace Ice-maker wait 24 hours before unit makes ice

We serviced a

Samsung refrigerator

Near Victor, New York 14564

Derek

Job Details: 04/19/2023

Needs ice maker upgrade kit. Installed the kit and new board plus all the other components. Told about 24 hours for cubes.

We serviced a

bosch dishwasher

Near Fairport, New York 14450

Chris

Job Details: 04/19/2023

Installed new water inlet valve on dishwasher and ice module on refrigerator Both check ok

We serviced a

Frigidaire Stove

Near Irondequoit, New York 14622

Job Details: 04/19/2023

Infinite Switch going bad and will need to be replaced.

We serviced a

Frigidaire Refrigerator

Near Henrietta, New York 14467

Tanner

Job Details: 04/19/2023

Complaint of no cool in FF section. Measured 55 in FF and -9 in FZ. Obvious defrost fault. Confirmed no continuity through defrost circuit. Confirmed ACU can force defrost. Removed cover. Continuity though element tested good. Bad bi metallic. Replaced bi metal. Cabinet too warm to force defrost and test. Customer to continue to monitor.

We serviced a

GE oven

Near Hilton, New York 14468

Job Details: 04/19/2023

Bake igniter bad replaced ran and tested all is heating good.

We serviced a

GE refrigerator

Near East Rochester, New York 14445

Tanner

Job Details: 04/19/2023

Complaint of garage freezer not getting cold enough. Measured 9 degrees in FZ and 37 degrees in FF section. Customer states garage climate controlled at 44 degrees in Winter. Verified unit is a garage ready unit. Per owners manual operating atmosphere for this unit is 36-110 degrees. Manufacturer literature does not specify operating temperatures, a typical freezer operates at -10-10 degrees Fahrenheit at any given moment. This unit does not have a thermostat to set the freezer at a particular temperature. All compressor run cycles are based on thermostat feedback in FF section. Temp difference between FF section and garage is so small that compressor does not need to run frequently causing temps above zero degrees in FZ.

We serviced a

MAYTAG Dryer

Near Spencerport, New York 14559

Job Details: 04/19/2023

Thermal fuse blown replaced ran and tested all is running good.

We serviced a

GE Dryer

Near Fairport, New York 14450

Derek

Job Details: 04/19/2023

Needs a new motor it?s and it?s going to be $500 to repair.

We serviced a

bosch Dishwasher

Near Penfield, New York 14526

Chris

Job Details: 04/19/2023

Installed new drain hose and verified no leaks Unit was partially removed by contractor with feet cut off to fit in hole Reinstalled as well as possible and left old part with customer

We serviced a

Frigidaire refrigerator

Near Rochester, New York 14609

Cristian

Job Details: 04/19/2023

Will need heater assembly its getting 120 ac to heater but yet heater is not turning on

We serviced a

Bosch dishwasher

Near Pittsford, New York 14534

Cristian

Job Details: 04/19/2023

Looks like there was still a piece in the drain hoes blocking the entrance to garbage disposal unit look like it?s draining fine now

We serviced a

Bosch refrigerator

Near Victor, New York 14564

Derek

Job Details: 04/19/2023

Installed a new water dispenser nozzle and micro switch assy. It was leaking all around the nozzle and dripping into the fridge.

We serviced a

Samsung Washer

Near Fairport, New York 14450

Jose R

Job Details: 04/19/2023

Customer unit would not go into cycle due to drain pump not letting out the water went ahead and replaced pumps unit now working with in specs inform customer to run a load and if any issues give us a call complete

We serviced a

Kenmore Dryer

Near Fairport, New York 14450

Tanner

Job Details: 04/19/2023

Installed new timer. Unit tested good. Customer declined belt/pulley maintenance.removed from bill.

We serviced a

samsung Stove

Near Churchville, New York 14428

Job Details: 04/19/2023

Replaced infinite Switch for R/F burner ran and tested all is heating and running good.

We serviced a

Samsung Dryer

Near Webster, New York 14580

Chris

Job Details: 04/19/2023

Replaced exhaust thermostat set , pulley and belt as pm Unit checks ok

We serviced a

Kitchen Aid Dishwasher

Near Fairport, New York 14450

Tanner

Job Details: 04/19/2023

Complaint of no fill. Following stored errors: F6E2 fill valve electrical problem. Put probes on fill valve connector and measured 120 VAC to fill valve. When plugged in valve does not hum or shake. Bad inlet valve. Installed new valve. Tested unit and unit tested good. Left unit on normal wash to clear out unused soap pod. Customer advised to let cycle run to completion before using.

We serviced a

Frigidaire Dryer

Near Webster, New York 14580

Chris

Job Details: 04/19/2023

Blower is stripped from motor Needs motor and blower Estimate approx 400.00 due. No repair at this time

We serviced a

whirlpool Dryer

Near Webster, New York 14580

Chris

Job Details: 04/18/2023

Installed maintenance repair kit as previously recommended and unit checks ok

We serviced a

Speed Queen washer

Near Rochester, New York 14624

Job Details: 04/18/2023

Washer motor over heating and going into thermal protection causing washer to shut down, motor and belt kit will need to be replaced.

We serviced a

Whrilpool Dishwasher

Near Irondequoit, New York 14609

Tanner

Job Details: 04/18/2023

Complaint of unit leaking. Inspected drain pan and pan completely dry. Customer states unsure if leaking through door but water is found in front right of machine. Ran unit for several minutes and no moisture in drain pan still. Ran drain and all he water drain onto floor, uninstalled unit and drain line never connected. No where for me to connect drain. Romeo also not wired into power box on unit, connections resting on floor.this is electrical hazard. Customer to seek plumber and electrician.

We serviced a

kenmore oven

Near Pittsford, New York 14534

Cristian

Job Details: 04/18/2023

Board not not available customer will invest on a new unit

We serviced a

kitchenaid dishwasher

Near Rochester, New York 14612

Jose R

Job Details: 04/18/2023

Customer unit would not go into a cycle went ahead and turned off breaker and disconnected the main wire to the board and made sure there was no loose connector and did a soft reset and the unit is now running and working with in specs complete

We serviced a

Samsung oven

Near Spencerport, New York 14559

Job Details: 04/18/2023

Main oven control board burnt on bake rela and will need replaced. 04-18-23: Replaced oven control board ran and tested all is working good.

We serviced a

Bosch dishwasher

Near Spencerport, New York 14559

Jose R

Job Details: 04/18/2023

Customer unit was leaking from valve went ahead and replaced valve unit working with in specs complete

We serviced a

Samsung refrigerator

Near Rochester, New York 14612

Tanner

Job Details: 04/18/2023

Complaint of warm FF section. Measured -7 in FZ and 54 in FF. Unit is dual Evap. Removed Evap cover in FF section and ice build up on upper 1/3 of evaporator. Fan not running, fan will run when flicked. Start winding in fan motor has failed, needs new fan. Customer looking at all options will call if they opt to repair.

We serviced a

Samsung oven

Near Hilton, New York 14468

Jose R

Job Details: 04/18/2023

Customer bake portion was not working and was not providing any amperage went ahead and replaced igniter unit working with in specs complete

We serviced a

Samsung refrigerator

Near Webster, New York 14580

Chris

Job Details: 04/18/2023

Defrosted ff evap and installed new defrost drain upgrade kit

We serviced a

Samsung Dryer

Near Macedon, New York 14502

Chris

Job Details: 04/18/2023

Replaced heating element and unit heats well Vent was partially restricted behind unit straightened as well as possible, but unable to alter farther

We serviced a

Samsung Microwave

Near Fairport, New York 14450

Chris

Job Details: 04/17/2023

New microwave will not fit on top I?ve built in oven combo Replaced monitor interlock on old and is working *** outlet on oven that microwave plugs in to has loose contracts / outlet may need to be replaced if microwave display goes out

We serviced a

GE Refrigerator

Near Fairport, New York 14450

Chris

Job Details: 04/17/2023

Replaced start device on fridge and checks ok may take 24 hours to regulate to set temp Also see notes on range

We serviced a

frigidaire Refrgierator

Near Rochester, New York 14626

Cristian

Job Details: 04/17/2023

Replace fridge fan motor tested unit fridge working fine now

We serviced a

Samsung dishwasher

Near Rochester, New York 14622

Cristian

Job Details: 04/17/2023

Replace case break tested unit everything working fine

We serviced a

GE refrigerator

Near Fairport, New York 14450

Derek

Job Details: 04/17/2023

Replaced the evap fan on the ff side it was all frozen up and and the drain hole was clogged. I checked the heater and it seems to be working well.

We serviced a

Samsung refrigerator

Near Rochester, New York 14606

Job Details: 04/17/2023

Refrigerator will need defrost heater/bimetal and temp sensor customer will replace machine.

We serviced a

kenmore Washer

Near Rochester, New York 14609

Jose R

Job Details: 04/17/2023

Customer unit was not draining and was spitting a f21 error code and sud error code went ahead and cleaned out the filter and unit is draining properly and working with in specs complete

We serviced a

kenmore washer

Near Rochester, New York 14609

Jose R

Job Details: 04/17/2023

When diagnosing unit could not replicate any noise went ahead and ran a overall diagnostic and everything checked out good also calibrated unit for customer ran a rinse and spin and unit working with in specs complete

We serviced a

kenmore washer

Near Rochester, New York 14612

Jose R

Job Details: 04/17/2023

Customer unit would not fill with water went ahead and did a soft reset and took out cold and hot water valve and cleaned them out unit working with In specs if issue happens again would recommend valve complete

We serviced a

Whirlpool washer

Near Hilton, New York 14468

Job Details: 04/17/2023

Machine will need an inner and outer tub and non repairable.

We serviced a

Frigidaire refrigerator

Near Rochester, New York 14612

Cristian

Job Details: 04/17/2023

04/17/2023 08:43 am by Cristian Ayala Icemaker good water fills fine temp is to high in the icemaker room see ice building up underneath the Ice-maker box will need to defrost and replace heater under warranty #242094804. Customer will call us if want to repair

We serviced a

GE oven

Near Fairport, New York 14450

Tina

Job Details: 04/17/2023

Needs new bake element. Will be back Monday morning to replace 4/17replaced bake element and is working without issues

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