We serviced a
kitchenaid dishwasher
Near Rochester, New York 14612
Jose R
Job Details:
04/18/2023
Customer unit would not go into a cycle went ahead and turned off breaker and disconnected the main wire to the board and made sure there was no loose connector and did a soft reset and the unit is now running and working with in specs complete
We serviced a
Samsung oven
Near Spencerport, New York 14559
JK
Job Details:
04/18/2023
Main oven control board burnt on bake rela and will need replaced.
04-18-23: Replaced oven control board ran and tested all is working good.
We serviced a
Bosch dishwasher
Near Spencerport, New York 14559
Jose R
Job Details:
04/18/2023
Customer unit was leaking from valve went ahead and replaced valve unit working with in specs complete
We serviced a
Samsung refrigerator
Near Rochester, New York 14612
Tanner
Job Details:
04/18/2023
Complaint of warm FF section. Measured -7 in FZ and 54 in FF. Unit is dual Evap. Removed Evap cover in FF section and ice build up on upper 1/3 of evaporator. Fan not running, fan will run when flicked. Start winding in fan motor has failed, needs new fan. Customer looking at all options will call if they opt to repair.
We serviced a
Samsung oven
Near Hilton, New York 14468
Jose R
Job Details:
04/18/2023
Customer bake portion was not working and was not providing any amperage went ahead and replaced igniter unit working with in specs complete
We serviced a
Samsung refrigerator
Near Webster, New York 14580
Chris
Job Details:
04/18/2023
Defrosted ff evap and installed new defrost drain upgrade kit
We serviced a
Samsung Dryer
Near Macedon, New York 14502
Chris
Job Details:
04/18/2023
Replaced heating element and unit heats well
Vent was partially restricted behind unit straightened as well as possible, but unable to alter farther
We serviced a
Samsung Microwave
Near Fairport, New York 14450
Chris
Job Details:
04/17/2023
New microwave will not fit on top I?ve built in oven combo
Replaced monitor interlock on old and is working
*** outlet on oven that microwave plugs in to has loose contracts / outlet may need to be replaced if microwave display goes out
We serviced a
GE Refrigerator
Near Fairport, New York 14450
Chris
Job Details:
04/17/2023
Replaced start device on fridge and checks ok may take 24 hours to regulate to set temp
Also see notes on range
We serviced a
frigidaire Refrgierator
Near Rochester, New York 14626
Cristian
Job Details:
04/17/2023
Replace fridge fan motor tested unit fridge working fine now
We serviced a
Samsung dishwasher
Near Rochester, New York 14622
Cristian
Job Details:
04/17/2023
Replace case break tested unit everything working fine
We serviced a
GE refrigerator
Near Fairport, New York 14450
Derek
Job Details:
04/17/2023
Replaced the evap fan on the ff side it was all frozen up and and the drain hole was clogged. I checked the heater and it seems to be working well.
We serviced a
Samsung refrigerator
Near Rochester, New York 14606
JK
Job Details:
04/17/2023
Refrigerator will need defrost heater/bimetal and temp sensor customer will replace machine.
We serviced a
kenmore Washer
Near Rochester, New York 14609
Jose R
Job Details:
04/17/2023
Customer unit was not draining and was spitting a f21 error code and sud error code went ahead and cleaned out the filter and unit is draining properly and working with in specs complete
We serviced a
kenmore washer
Near Rochester, New York 14609
Jose R
Job Details:
04/17/2023
When diagnosing unit could not replicate any noise went ahead and ran a overall diagnostic and everything checked out good also calibrated unit for customer ran a rinse and spin and unit working with in specs complete
We serviced a
kenmore washer
Near Rochester, New York 14612
Jose R
Job Details:
04/17/2023
Customer unit would not fill with water went ahead and did a soft reset and took out cold and hot water valve and cleaned them out unit working with In specs if issue happens again would recommend valve complete
We serviced a
Whirlpool washer
Near Hilton, New York 14468
JK
Job Details:
04/17/2023
Machine will need an inner and outer tub and non repairable.
We serviced a
Frigidaire refrigerator
Near Rochester, New York 14612
Cristian
Job Details:
04/17/2023
04/17/2023 08:43 am by Cristian Ayala
Icemaker good water fills fine temp is to high in the icemaker room see ice building up underneath the Ice-maker box will need to defrost and replace heater under warranty #242094804. Customer will call us if want to repair
We serviced a
GE oven
Near Fairport, New York 14450
Tina
Job Details:
04/17/2023
Needs new bake element. Will be back Monday morning to replace
4/17replaced bake element and is working without issues
We serviced a
Kenmore oven
Near Fairport, New York 14450
Tina
Job Details:
04/17/2023
Broil and bake do not work, Checked voltage to capacitor and it?s not receiving any from board so a new board is needed. Board is NLA and customer s going to be getting a new appliance
We serviced a
MAYTAG Dryer
Near Rochester, New York 14612
JK
Job Details:
04/17/2023
Igniter bad replaced ran and tested all is heating good, vacuumed inside dryer and completed vent cleaning all is clean and running good.
We serviced a
MAYTAG washer
Near Ontario, New York 14519
Chris
Job Details:
04/17/2023
Installed new shocks, hub and lid lock
We serviced a
Samsung oven
Near Webster, New York 14580
Chris
Job Details:
04/17/2023
Recommend oven control and igniter
Estimate approx 330 plus tax would be due
No repair at this time
We serviced a
Kenmore Dryer
Near Fairport, New York 14450
Tina
Job Details:
04/17/2023
Complaint was that the drum was not spinning, belt had broken off drum. A new belt, wheels and idler pulley were installed and dryer is heating and drum is spinning without any further issue.
We serviced a
Whirlpool washer
Near Macedon, New York 14502
Derek
Job Details:
04/17/2023
Drum bearing is shot. Also has computer issues and not responding. Not worth fixing old duet by whirlpool
We serviced a
frigidaire refrigerator
Near Sodus, New York 14551
Chris
Job Details:
04/14/2023
Water leaking down from ice maker fill tube onto evap fan. Cleared ice and installed cover on fill tube .
Customer has Lowes warranty , recommend customer contact lowes for possible assistance in cost of repair
We serviced a
GE dishwasher
Near Webster, New York 14519
Chris
Job Details:
04/14/2023
Unable to locate issue with dishwasher draws approx 7 amps max when heater and pump is running
Possible faulty gfci/arch fault breaker , most manufacturers recommend having them on a normal breaker may need too change breaker
Unable to locate part for refrigerator
Needs ice maker
Will call with estimate
We serviced a
Whirlpool washer
Near Irondequoit, New York 14622
Cristian
Job Details:
04/14/2023
Replace vent line and did vent clean for washer replace dogs and tested unit all good
We serviced a
GE refrigerator
Near Victor, New York 14564
Tina
Job Details:
04/14/2023
Ice maker appears to be making very large cubs and the rake was not pushing them out so when the ice marker put more water in to make more it was just running out over the top and into the freezer.
I adjusted the size of the ice cubes to see if that works if not we will order another ice maker for the customer.
We serviced a
Kenmore washer
Near Irondequoit, New York 14622
Jose R
Job Details:
04/14/2023
When customers unit is going into a spin mode unit has a wobble and is running out of specs inform customer that he would need a gear case and agitator base
We serviced a
Samsung Stove
Near Fairport, New York 14450
Tina
Job Details:
04/14/2023
Opened up stove and found mice poop all over advised customer to get new range as it appears they live in it.
We serviced a
MAYTAG washer
Near Pittsford, New York 14534
Derek
Job Details:
04/14/2023
New door lock on order threw 2 door lock codes in diagnostic. Replaced the door switch and tested and it?s working fine.
We serviced a
Samsung oven
Near Pittsford, New York 14534
Derek
Job Details:
04/14/2023
Replaced the lcd control pad cpu assy. I tested it and the functions seem to be working good..Complaint of no time/temp display. Power cycled unit and same result. LCD board has gone bad. Ordering new display board.
We serviced a
Kenmore refrigerator
Near Fairport, New York 14450
Jose R
Job Details:
04/14/2023
Customer has a bad ice maker motor is running and the forks on ice maker are not moving customer does not want to go along with the repair complete
We serviced a
Whirlpool Refrgierator
Near East Rochester, New York 14445
Tina
Job Details:
04/14/2023
Ice maker not working, ordered parts and will return on Wednesday afternoon.
Did not look at washer it?s a stacked unit
4/14 installed new ice maker, instructed to throw first couple batches out and that it will take a bit for it to start producing ice.
We serviced a
Frigidaire Microwave
Near Webster, New York 14580
Tina
Job Details:
04/14/2023
Microwave has no power, he led the fuse and TCO?s and everything is working, determined bad magnetron. Customer is going to get a new appliance
We serviced a
Amana refrigerator
Near Williamson, New York 14589
Chris
Job Details:
04/14/2023
Installed new control
May take up to 24hrs to regulate to set temperatures
We serviced a
Samsung Dryer
Near Hilton, New York 14468
JK
Job Details:
04/14/2023
Replaced broken 4 prong power cord with new main power plug is wired wrong and will need an electrician to correct and call us if dryer doesn't work.
We serviced a
Samsung Washer
Near Webster, New York 14580
Derek
Job Details:
04/14/2023
Replaced door bellow/gasket and dispenser assy
Ran cycle and observed no water leak
We serviced a
Frigidaire Dishwasher
Near Greece, New York 14612
JK
Job Details:
04/14/2023
Ran dishwasher through service mode all components check good no error codes, checked wire connections all are tight, all cycles selected are running as normal can find no faults with dishwasher.
We serviced a
Whirlpool dryer
Near Webster, New York 14580
Jose R
Job Details:
04/14/2023
Customer unit would not heat up went ahead and replaced thermal fuse unit working with in specs complete
We serviced a
Samsung Refrigerator
Near Rochester, New York 14626
Cristian
Job Details:
04/14/2023
Customer will need new condenser fan they will give us a call if want to fix
We serviced a
Samsung washer
Near Pittsford, New York 14534
Derek
Job Details:
04/14/2023
Christian and Derek to look at the washer again for intermittent no spin
We serviced a
Maytag Washer
Near Spencerport, New York 14559
JK
Job Details:
04/14/2023
Ran washer through service mode no error codes, all is quiet and running good, shocks and springs all check good counterweight is tight and secure.
We serviced a
Kenmore Refrigerator
Near Irondequoit, New York 14609
Jose R
Job Details:
04/14/2023
Customer cooling comes from Freezer which was iced over not allowing the unit to properly drain went ahead and steamed out the drain hole made sure water was flowing properly and went to the back to clean out the hoses as well unit working with in specs complete
We serviced a
Whirlpool dryer
Near Penfield, New York 14526
Chris
Job Details:
04/13/2023
3 inner filter grill screws were loose and backed out , tightened and seems secure. if issue returns needs new lint filter duct and grill and would be approx 160.00 plus tax due
Customer also said unit sometimes takes multiple cycles to dry - has 2nd floor/roof exit unable to check , may need cleaning by a vent cleaning company
We serviced a
Kitchen aid oven
Near Webster, New York 14580
Chris
Job Details:
04/13/2023
Pulled wall oven and replaced hidden bake element appears to be holding temp and operating properly
We serviced a
kenmore washer
Near Pittsford, New York 14534
Tina
Job Details:
04/13/2023
Complaint was black marks being left on cloths, took dryer apart and belt was shredding and wheels were very work down. Replaced wheels, belt and idler pulley.
We serviced a
MAYTAG refrigerator
Near Webster, New York 14580
Chris
Job Details:
04/13/2023
Cleared ice from defrost drain and installed upgraded drain kit
We serviced a
Whirlpool dryer
Near Fairport, New York 14450
Chris
Job Details:
04/13/2023
Replaced door catch on Kenmore dryer
Model # 1107192311
Serial # m4050104
Left vm with estimate
We serviced a
Whirlpool washer
Near Fairport, New York 14450
Tina
Job Details:
04/13/2023
Board is bad. Customer is declining repair due to cost of board
We serviced a
Frigidaire Microwave
Near Rochester, New York 14624
Jose R
Job Details:
04/13/2023
Customer has a bad mgt and a burnt out wire causing the unit to go into sparks when running customer will be exploring his options on getting a new one
We serviced a
MAYTAG washer
Near Rush, New York 14543
Jose R
Job Details:
04/13/2023
When running the unit did a overall diagnostic where it passed on every mechanical component did a recalibration and educated customer on load size unit working with in specs
We serviced a
GE Washer
Near Fairport, New York 14450
JK
Job Details:
04/13/2023
Installed new motor and washer was still not working. Tested every component and deemed a faulty wire harness. Washer unrepairable due to harness being unavailable
We serviced a
GE Dryer
Near Honeoye Falls, New York 14472
Derek
Job Details:
04/13/2023
The dryer vent is all cleaned out .
All the wear and tear items on their dryer are worn and torn. It needs a new front bearing for the front of the drum. It needs the Teflon glides for it. The rear bearing is worn and doing most of the squeaking. The belt is fraying and coming apart. The belt pulley is worn and needs replacing. Roughly $500 to repair on an older ge unti.
We serviced a
samsung Dryer vent
Near Fairport, New York 14450
JK
Job Details:
04/13/2023
Did vent cleaning due to AF code coming up all is clean ran dryer and no AF code returned if it returns then will need part.
We serviced a
Whirlpool Dryer
Near Rochester, New York 14626
Cristian
Job Details:
04/13/2023
Replace heating element tested unit everything is working fine
We serviced a
GE washer
Near Rochester, New York 14609
Cristian
Job Details:
04/13/2023
Lots of water was underneath the motor cover this was cause by a bad drum seal so will need drum seal motor and shifter .
We serviced a
Kenmore Washer
Near Victor, New York 14564
Derek
Job Details:
04/13/2023
Needs a new shifter and gear for the washer. Check for $200.00 still owes 88.05 all paid c/k # 4028
We serviced a
Kenmore washer
Near Rochester, New York 14609
Jose R
Job Details:
04/13/2023
Customer agitator was not properly spinning when diagnosing the unit seen that he had bad agitator dogs went ahead and replaced the dogs unit working with in specs complete
We serviced a
Samsung Refrigerator
Near Williamson, New York 14589
Chris
Job Details:
04/13/2023
Cleared drains and installed upgraded defrost drain/heater kit and appears ok
If issue returns may need ff cover and sensor
But all checks ok
We serviced a
Frigidaire oven
Near Canandaigua, New York 14424
Derek
Job Details:
04/13/2023
Replaced the bake igniter it wasn?t igniting the oven and the gas wasn?t turning on.
We serviced a
Bosch Dryer
Near Webster, New York 14580
Tina
Job Details:
04/13/2023
Thermal fuse was blown, restarted it and ordered a new one to replace.
4/13 replaced thermostat and ran dryer. Heating without issues
We serviced a
Whirlpool refrigerator
Near Webster, New York 14580
Chris
Job Details:
04/13/2023
Installed new ice and water actuator pads and now operating properly
We serviced a
MAYTAG washer
Near Rochester, New York 14626
JK
Job Details:
04/13/2023
Ran machine through numerous service mode cycles and no fault codes stored and all is checking good, no leaks on gearcase, belt is all good.
We serviced a
Whirlpool washer
Near Rochester, New York 14612
Jose R
Job Details:
04/13/2023
Customer stated that her unit would not go into a spin mode went ahead and ran a diagnostic mode and everything passed everything underneath looked with in specs went ahead and calibrated the unit and inform customer on load size and to monitor the unit but everything is working fine while on site complete
We serviced a
GE refrigerator
Near Pittsford, New York 14534
JK
Job Details:
04/13/2023
FF Evap fan bad replaced along with software update ran and tested all and all is cooling and running good.
We serviced a
Whirlpool refrigerator
Near Webster, New York 14580
Chris
Job Details:
04/12/2023
Cleared frozen defrost drain and installed drain heat probe
We serviced a
GE Dishwasher
Near Pittsford, New York 14534
Tanner
Job Details:
04/12/2023
Ran drain/fill test and pressure sensor remains at 42.77 Hz regardless of water level. Pressure sensor stuck in position causing unit to error. Replaced sensor. Tested unit and unit tested good.
We serviced a
kenmore Dryer
Near Penfield, New York 14526
Cristian
Job Details:
04/12/2023
Replace belt tested unit spins fine
We serviced a
Whirlpool refrigerator
Near Victor, New York 14564
Tina
Job Details:
04/12/2023
Refrigerator was warm, amped clamped during forced defrost and measured 0 amps. Measured resistance of element and it tested good. Evaporator was covered in ice, control board not properly regulating defrost. Due to warmer temps can?t prove bi metal. Changed bi metal, changed jazz board and defrosted evaporator, unable to test defrost circuit customer is going to continue to monitor
We serviced a
maytag dryer
Near Victor, New York 14564
Tina
Job Details:
04/12/2023
Dryer needs a new timer and going to install a maintenance kit at the same time. ordering part and will be back 4/12
4/12 replaced the timer, wheelies, belt and idler pulley and everything is running good.
We serviced a
LG Refrigerator
Near Rochester, New York 14624
JK
Job Details:
04/12/2023
Ran through icemaker service mode all is working good can find no faults.
We serviced a
Kenmore refrigerator
Near Fairport, New York 14450
Chris
Job Details:
04/12/2023
Recommend control if problem returns approx 300 plus tax would be due
No repair at this time
We serviced a
samsung dryer
Near Rochester, New York 14612
JK
Job Details:
04/12/2023
Heating element bad replaced all is heating good, idler and wheel bad replaced as desamkit all is quiet and running good.
We serviced a
kenmore Dryer
Near Webster, New York 14580
JK
Job Details:
04/12/2023
Installed new roller kit vacuumed inside all is clean and running good.
We serviced a
Kitchen aid dishwasher
Near Pittsford, New York 14534
Derek
Job Details:
04/12/2023
Replaced the lower rack wheels. For the upgraded ones.
We serviced a
LG washer
Near Rochester, New York 14624
JK
Job Details:
04/12/2023
Reattached customer purchased door boot and reassembled washer ran and tested all is working good and is leak free.
We serviced a
GE refrigerator
Near Pittsford, New York 14534
Tanner
Job Details:
04/12/2023
Complaint of slightly warm temps and noise from FZ. Measured 43 degrees in FF and 21 in FZ. Frost pattern consistent with bad Evap fan. Ran unit for 10 minutes and confirmed Evap does fully frost. Evap fan did start to make noise. Replaced fan. Unit tested good.
We serviced a
Amana Dryer
Near Farmington, New York 14425
Derek
Job Details:
04/12/2023
I pulled he dryer apart and found a kids spoon wedged in the blower fan and was locking up the motor and drum from spinning. I removed the blower housing and removed the spoon. I took my vacuum and cleaned all the lint out of the dryer. I cleaned up the drum rollers and the belt tensioner they weren?t spinning freely. I ran and tested the dryer for 10 min and it?s working good.
We serviced a
Bosch dishwasher
Near Pittsford, New York 14534
Tina
Job Details:
04/12/2023
Replaced pump with no charge, talked to customer and let her know if it fails again she will be charged for part and labor.
We serviced a
samsung washer
Near Webster, New York 14580
Chris
Job Details:
04/12/2023
Needs tub and bearings
Parts exceed value no repair recommended
We serviced a
Frigidaire Upright Freezer
Near Penfield, New York 14526
Chris
Job Details:
04/12/2023
Found evap fan frozen , got unit working but issue may come back
Recommending replacing kit per service bulletin
Est approx 225-275 plus tax due depending on amount off defrosting needed
No repair at this time
We serviced a
MAYTAG washer
Near Victor, New York 14564
Derek
Job Details:
04/12/2023
Drum is slipping under a load. It?s an old Maytag and a lot of the parts are no longer available. Customer is going to live with it in the meantime and start looking at new ones.
We serviced a
Frigidaire Dishwasher
Near Greece, New York 14612
JK
Job Details:
04/12/2023
Ran dishwasher through service mode and no error codes, checked door switch and main power all is operating good, all components check good, Can find no fault with dishwasher.
We serviced a
MAYTAG dishwasher
Near Pittsford, New York 14534
Cristian
Job Details:
04/12/2023
Replace stoppers and re instal unit
We serviced a
GE Dishwasher
Near Ontario, New York 14519
Chris
Job Details:
04/12/2023
Drain hose has kink and possibly some debris in drain pump , unit is now working
If problem returns recommending new drain pump
We serviced a
Samsung refrigerator
Near Mendon, New York 14506
Derek
Job Details:
04/11/2023
Replace heating element tested unit heating fine
We serviced a
Roper washer
Near Rochester, New York 14609
Cristian
Job Details:
04/11/2023
Will need icemaker kit #DA82-02668A
And tray #DA82-01397A
We serviced a
Bosch oven
Near Rochester, New York 14609
Jose R
Job Details:
04/11/2023
Oven will need a new convection fan and blade. Do not use oven till repaired due to fire damage to machine and home.
3.31.23 installed convection fan ran and tested all is working good, icemaker will need to be replaced.
04-10-23: Replaced icemaker ran and tested all is working and filling good.
We serviced a
Bosch range
Near Lancaster, New York 14086
Jose R
Job Details:
04/11/2023
Replaced the evaporator fan it wasn?t coming on. Also replaced the defrost thermostat it was blown apart. Fan cam on as soon as I plugged the fridge back in,
We serviced a
samsung washer
Near Lancaster, New York 14086
Chris
Job Details:
04/11/2023
Complaint of broken element. Element clearly broken. Replaced element. Tested via 250 degree bake and unit tested good.
We serviced a
Samsung Washer
Near Fairport, New York 14450
Tina
Job Details:
04/11/2023
Complaint of no bake. Igniter glow but no combustion. Igniter not letting enough current to open gas. Replaced igniter. Tested unit and unit tested good. Part warranties under register repair warranty from July 22?
We serviced a
bosch Dryer
Near Webster, New York 14580
Chris
Job Details:
04/11/2023
Replaced the actuator and speed sensor.
We serviced a
Whirlpool washer
Near Rochester, New York 14612
Jose R
Job Details:
04/11/2023
Replaced main elec PCB and checks ok
We serviced a
samsung washer
Near Rochester, New York 14609
Cristian
Job Details:
04/11/2023
Dryer was randomly shutting off and venting fell off back, venting was put back on and secured and back was taken off and one of the power supply lines was not screwed on all the way so it was not making consistent contact to keep dryer powered on. Everything was fixed and is working without issues .
We serviced a
kenmore dryer
Near Fairport, New York 14450
Derek
Job Details:
04/11/2023
She needs a new vent fan installed for over the range.manes going to go shopping for a new one and call us. The motor is locked up and the part is nla most all parts are obsolete.
We serviced a
Samsung Dryer vent
Near Webster, New York 14580
Cristian
Job Details:
04/11/2023
Replaced bake igniter and checks ok
Normal for convection fan to have a delay and cycle on/off
We serviced a
Kenmore dishwasher
Near Irondequoit, New York 14609
Cristian
Job Details:
04/11/2023
Cold water valve needs to be replaced.
We serviced a
whirlpool Washer
Near Hilton, New York 14468
JK
Job Details:
04/11/2023
Main gearcase leaking water and will need a new gearcase.