We serviced a
Samsung washer
Near Williamson, New York 14589
Chris
Job Details:
03/24/2023
Replaced motor inverter and unit now spins and tumbles
Checks ok
We serviced a
Samsung Dishwasher
Near Webster, New York 14580
Chris
Job Details:
03/24/2023
Replaced lower motion and vein assembly
We serviced a
samsung dryer
Near Penfield, New York 14526
Cristian
Job Details:
03/24/2023
Replace heating element unit is heating fine now
We serviced a
lg washer
Near Webster, New York 14580
Tina
Job Details:
03/24/2023
Washer was leaking from front door, seal was not broken but had build up on door let customer know to keep it cleaned.
Dryer had bad wheels so a maintenance kit was installed with new wheels, belt and idler and is working without issues.
We serviced a
Whirlpool Refrigerator
Near Macedon, New York 14502
Chris
Job Details:
03/24/2023
Model 795.71313.313
Serial 709mrhr19081
Unit has sealed system issues, recommend factory service
We serviced a
Whirlpool washer
Near Rochester, New York 14624
JK
Job Details:
03/24/2023
Drain pump had mask and screw rapped around pump motor cleared and tested all is draining good.
We serviced a
Bosch Microwave
Near Fairport, New York 14450
Chris
Job Details:
03/23/2023
Replaced magnetron and HV diode
Sanded and painted wave guide and all appears ok
Recommend not using for a couple hours so paint can dry
We serviced a
Samsung dishwasher
Near Williamson, New York 14589
Chris
Job Details:
03/23/2023
Appears wash pump is leaking water
Estimate approx 390 plus tax due on return if part ordered
No repair at this time
We serviced a
Whirlpool Dryer
Near Webster, New York 14580
Jose R
Job Details:
03/23/2023
Customer unit was making a loud squeaking noise went ahead and replaced whirlpool dryer kit unit working with in specs complete
We serviced a
hotpoint washer
Near East Rochester, New York 14445
Tina
Job Details:
03/23/2023
Washer going into fill then soak then wash but instead of moving onto rinse it moves back to soak and won?t go forward. New board needed
3/23 new board installed washer now cycling through without issues
We serviced a
Samsung Dryer
Near Pittsford, New York 14534
Tina
Job Details:
03/23/2023
Dryer was not heating up, tested components and the thermostat was not workin so a new one was put on. She had had this part changed out under a year ago so it?s still under warranty.
Dryer is heating up and working good
We serviced a
Whirlpool refrigerator
Near Penfield, New York 14526
Chris
Job Details:
03/23/2023
All seals look good , unable to locate any air leaks
Put unit into timed defrost mode to see if that helps
If problem persist recommend factory service as there may be some form or warranty
We serviced a
MAYTAG Dryer
Near Pittsford, New York 14534
Cristian
Job Details:
03/23/2023
Replace idler kit tested unit no noise
We serviced a
Whirlpool Washer
Near Webster, New York 14580
Cristian
Job Details:
03/23/2023
Will recommend door gasket seal
We serviced a
Whirlpool dryer
Near Rochester, New York 14609
JK
Job Details:
03/23/2023
Thermal cutoff was blown replaced as a kit ran and tested all is running and heating good.
We serviced a
Samsung refrigerator
Near Webster, New York 14580
Jose R
Job Details:
03/23/2023
Went ahead and replaced compressor invert felt the vibration on the compressor turn on informed customer to monitor the unit and educate us how it is going complete
We serviced a
Whirlpool Refrigerator
Near Ontario, New York 14519
Cristian
Job Details:
03/23/2023
Seal system issue not getting full frost pattern
We serviced a
GE Dryer
Near Webster, New York 14580
Jose R
Job Details:
03/23/2023
When running unit you would have to hold down the start button for it to run went ahead and informed customer that he may be looking at a bad timer if that doesn?t resolve the issue a bad motor customer will be exploring his options on a new unit
We serviced a
Whirlpool Refrigerator
Near Webster, New York 14580
Cristian
Job Details:
03/23/2023
Will recommend control board
We serviced a
Frigidaire oven
Near Webster, New York 14580
Chris
Job Details:
03/23/2023
Replaced bake element
We serviced a
Kenmore Dryer
Near Fairport, New York 14450
Tina
Job Details:
03/22/2023
Dryer was making squeaking sounds, a new maintenance kit was installed and dryer was cleaned out. Working without issues .
We serviced a
Samsung refrigerator
Near Fairport, New York 14450
Chris
Job Details:
03/22/2023
Replaced freezer cover and fan assembly
Verified air flow and checks ok
We serviced a
Kitchen aid oven
Near Fairport, New York 14450
Tanner
Job Details:
03/22/2023
complaint of not getting to temp and unit flashing error. F6E1 oven temp error. Measured resistance from upper oven sensor 1.127 K/ohms (valid). Measured resistance througuh upper oven bake and broil element in series at 37.7 ohms (valid). Oven ACU not reading temp properly. Installed new ACU. Tested via 350 degree bake and unit tested good. Tested to 400 and unit tested good.
We serviced a
samsung oven
Near Parma, New York 14468
JK
Job Details:
03/22/2023
Igniter bad replaced ran and tested all is working good.
We serviced a
Kitchen aid dishwasher
Near Penfield, New York 14526
Chris
Job Details:
03/22/2023
Unit was suds up causing soap and water to leak from bottom of door.
Cleared suds and advised customer
We serviced a
Whirlpool Dryer
Near Fairport, New York 14450
Cristian
Job Details:
03/22/2023
Come back and replace moisture sensor
We serviced a
MAYTAG washer
Near Henrietta, New York 14467
Tanner
Job Details:
03/22/2023
Complaint of unit leaking, filled unit and inspected under carriage. Water rushing out between tub and Gearcase assembly. Tub seal failure. Needs Gearcase with tub seal assembly. Customer reaching manufacturer regarding issue as unit is only 2 years old.
We serviced a
LG oven
Near Webster, New York 14580
Chris
Job Details:
03/22/2023
Replaced weak oven igniter
We serviced a
Samsung Washer
Near Webster, New York 14580
Jose R
Job Details:
03/22/2023
Customer has a broken weight basket causing the unit to go crazy on a spin mode and also has a hole on the outer drum customer will be exploring options on getting a new one or getting Samsung to cover it complete
We serviced a
electrolux washer
Near Williamson, New York 14589
Chris
Job Details:
03/22/2023
Removed drain bellow and cleaned debris from drain trap
Customer replaced pump prior to our arrival
We serviced a
MAYTAG Stove
Near Webster, New York 14580
Chris
Job Details:
03/22/2023
Model Mgt8775xs00
Serial D03415555
Rge disconnect gas and capped off supply
-Per Rge notes on tag recommend replacing regulator/valve assy. We also recommend lower oven igniter as it is weak and gas supply line
Estimate approx 538 plus tax ( includes trip,labor, shipping and parts)
No repair at this time , left gas off and capped as it was found apon arrival
Would be approx 438 plus tax due if repaired and service visit is payed in advance of parts order
Customers needs receipt mailed for insurance- no email
Customer refused to pay service call
We serviced a
MAYTAG Dryer
Near Pittsford, New York 14534
Tina
Job Details:
03/22/2023
Dishwasher drain pumps works they need a board and are going to be getting a new one.
Dryer was not heating and needed new TCO so one was installed along wi5 a Maintenance kit and dryer was cleaned out and now working without issues.
We serviced a
Kitchen aid refrigerator
Near Pittsford, New York 14534
Cristian
Job Details:
03/22/2023
Replace icemaker #filter cover part WP67006331
Wait 24 hours to make ice
We serviced a
GE Dryer vent
Near Rush, New York 14543
Tina
Job Details:
03/22/2023
Ran short vent line to dryer back removed plastic vent replaced cleaned vent line all is clear and running good.
We serviced a
samsung Dryer vent
Near Rochester, New York 14626
JK
Job Details:
03/22/2023
Cleaned short run vent cleaning ran dryer all is good with dryer all is clean.
We serviced a
Roper washer
Near Rochester, New York 14626
Cristian
Job Details:
03/22/2023
Unit was not draining looked at pump there was a baby Socks stuck in Pump causing it not to drain causing it not to Spin Took sock out ran unit and drains and spin fine.
We serviced a
Samsung Dryer
Near Webster, New York 14580
Jose R
Job Details:
03/22/2023
Had to replace Samsung heating Element unit getting nice and hot and working with in specs complete
We serviced a
LG refrigerator
Near Penfield, New York 14526
JK
Job Details:
03/22/2023
Filter head assembly broken and will need to be replaced.
03-22-23: Replaced filter housing and filter ran and tested for leaks all is leak free and running good.
We serviced a
Amana Dryer
Near Fairport, New York 14450
Jose R
Job Details:
03/22/2023
Customer unit was not venting right so unit not heating right went ahead and informed customer to speak with the tenant to get that issue fix because vent going to the roof complete
We serviced a
Speed Queen washer
Near Webster, New York 14580
Chris
Job Details:
03/22/2023
Unit has soap/fabric softener residue on inside of outter tub , cleaned as well as possible with out removing/replacing mounting steam/ seals
Next step would be to remove drum and clean estimate approx 150 labor plus what ever parts may be needed
Running cleaner through on regular basis and not using fabric softener may help
We serviced a
Whirlpool Dishwasher
Near Pittsford, New York 14534
Tanner
Job Details:
03/22/2023
Complaint of no wash. Power cycles unit. Able to obtain. F7E1 error. Confirmed current to motor circuit but no wash. No continuity through motor windings. Needs new wash motor, customer researching all options.
We serviced a
Frigidaire Refrigerator
Near Penfield, New York 14526
Tina
Job Details:
03/21/2023
Unit has a leak in it. Took off the back in the freezer and there is a block of ice on the right hand side. Customer is going To get a new appliance
We serviced a
LG refrigerator
Near Rochester, New York 14606
JK
Job Details:
03/21/2023
R/S Refrigerator door stop broken and will need replacing part
Door Stopper: 4620JJ2009A
We serviced a
Whirlpool Dishwasher
Near Penfield, New York 14526
Tina
Job Details:
03/21/2023
Moisture/condensation built up and trigged the float sensor. It was removed and dried and is working without any issues now.
We serviced a
Samsung Fridge
Near Henrietta, New York 14467
Cristian
Job Details:
03/21/2023
Replace fitting tube customer paid in full
We serviced a
jennair Oven
Near Pittsford, New York 14534
Tanner
Job Details:
03/21/2023
Complaint of poor bake temps. Measured resistance of element at 29 ohms, a valid reading. Confirmed 240 VAC. Ran bake with board exposed and large arcs occurring on bake relay. Bake relay only getting 120VAC causing element to under perform. Needs new board. Board NLA but repair shack does offer board repair. Quoted for repair. Customer looking at all options. If opt to repair charge standard service call to retrieve board and then repair cost once repair completed.
We serviced a
Frigidaire Dryer
Near East Rochester, New York 14445
Tanner
Job Details:
03/21/2023
Dryer sheets in blower housing. Cleared out housing. Tested unit and unit tested good.
We serviced a
LG refrigerator
Near Lancaster, New York 14086
JK
Job Details:
03/21/2023
2577010-1
THOMAS RANDAZZO (NEW LEAF)
(585) 738-3783
8 Citrus Drive
Rochester, NY 14606
We serviced a
Samsung washer
Near Penfield, New York 14526
Tina
Job Details:
03/21/2023
The drum is locked up and won?t even turn by hand. It is going to need a new inner and outer drum. customer is going to get a new appliance
We serviced a
whirlpool washer
Near Irondequoit, New York 14622
JK
Job Details:
03/21/2023
Washer will need a new drive block and tub seal due to broken block shifter gear.
We serviced a
Kitchen aid dishwasher
Near Webster, New York 14580
Chris
Job Details:
03/21/2023
Replaced float switch assembly and unit now fills with water and checks ok
We serviced a
Frigidaire refrigerator
Near Pittsford, New York 14534
Cristian
Job Details:
03/21/2023
Replace damper motor wait 24 for proper temperature
We serviced a
GE washer
Near Penfield, New York 14526
Cristian
Job Details:
03/21/2023
Ran unit multiple time on time dry over 30 min and unit never shut off it does shut of on sensor dry when nothing is inside that?s normal ran some sheets with customer 40 minuets and unit never shut off I don?t see nothing wrong with unit .
We serviced a
bosch dishwasher
Near Rochester, New York 14609
Tanner
Job Details:
03/21/2023
Complaint of unit not advancing into cycle. Started cycle but unit never advances past initial drain even though empty. Inspect drain filter and sump and both are clean. Observe unit start to fill after opening and closing door. Able to replicate on subsequent cycles. Once door is actuated unit fills and advances into cycle. Power cycled unit. Unit now advances past draining and warm starts wash motor. Still no fill. Actuate door. Unit fills. ACU not making proper choices advancing into cycle. Acuate door several times with success stop/starts. Needs ACU. Customer looking at all options will call if opt to repair.
We serviced a
kenmore washer
Near Williamson, New York 14589
Chris
Job Details:
03/21/2023
Inlet valve sensor connection is corroded, cleaned and code seems to have gone away
If comes back needs new inlet and harness
Approx 255 plus tax would be due
Also model number tag is worn away and cannot read
We serviced a
Whirlpool refrigerator
Near Rochester, New York 14626
JK
Job Details:
03/21/2023
Refrigerator has sealed system issue and will need to be replaced.
We serviced a
Whirlpool oven
Near Webster, New York 14580
Chris
Job Details:
03/21/2023
Appears temp control is running cool
Est approx 430 due
No repair at this time
We serviced a
Maytag refrigerator
Near Fairport, New York 14450
Chris
Job Details:
03/21/2023
Appears main controls are shutting unit down
Recommend electronics
No repair at this time
We serviced a
LG Washer
Near Rochester, New York 14612
Jose R
Job Details:
03/21/2023
Went ahead and replaced Washer fill hose set unit was leaking from the back unit working with In Specs no leaks
If issue keeps on will need to replace hot water valve
We serviced a
kitchenaid Refrigerator
Near Webster, New York 14580
JK
Job Details:
03/20/2023
Not cost affective to repair appliance customer will replace.
We serviced a
Frigidaire refrigerator
Near Webster, New York 14580
JK
Job Details:
03/20/2023
Refrigerator will need a new freezer door to correctly fix frozen water line problem. Part NLA.
We serviced a
Samsung washer
Near Fairport, New York 14450
Derek
Job Details:
03/20/2023
Motor is getting really hot and there is a burning smell from it. It doesn?t always spin or rinse the laundry it?s hit or miss if it?s going to work or not very random
Quoted 430.00 to repair emailed quote to ally
We serviced a
Samsung Dryer
Near Rochester, New York 14624
Jose R
Job Details:
03/20/2023
There was a shortage on the main board causing the unit to run non stop went ahead and replaced main board unit working with In specs complete
We serviced a
Maytag Dryer
Near Webster, New York 14580
Derek
Job Details:
03/20/2023
Two of the drum rollers were noises and the belt tensioner pulley. I installed a new maintenance kit and vacuumed the inside of the dryer.
We serviced a
Whirlpool Dryer
Near Webster, New York 14580
JK
Job Details:
03/20/2023
Replaced wheel kit vacuumed inside of dryer ran and tested all is running and heating good.
We serviced a
Whirlpool dryer
Near Fairport, New York 14450
Tina
Job Details:
03/20/2023
Control board issues, tried to reset by turned breaker off and it still was not working. Dryer needs new control board and it is no longer available.
We serviced a
maytag washer
Near Fairport, New York 14450
Tina
Job Details:
03/20/2023
Washer was making noise when running when I got here I rand a quick wash load and it worked without any issues for the whole load. I took front and back off and looked for any visible signs of wear on anything and there is none.
After I helped customer swap washer and dryer places and that?s what the labor charge is for
We serviced a
Whirlpool Refrigerator
Near Webster, New York 14580
JK
Job Details:
03/20/2023
Refrigerator has sealed system issue and will need to be replaced, evap is fully warm except ball of ice at cap tube entrance to cabinet interior.
We serviced a
whirlpool Garbage Disposal
Near Honeoye Falls, New York 14472
Derek
Job Details:
03/20/2023
Installed a new disposal threat the customer supplied.
We serviced a
MAYTAG washer
Near Macedon, New York 14502
Derek
Job Details:
03/20/2023
needs a new main board it?s not working right at all door won?t unlock it also won?t go through a diagnostic cycle. $515 to replace and the board is on back order so it could be 2-6 weeks for a new one
We serviced a
Samsung Refrigerator
Near Webster, New York 14580
Chris
Job Details:
03/17/2023
Defrosted ice room and replaced ice maker parts
We serviced a
Bosch dishwasher
Near Fairport, New York 14450
Tina
Job Details:
03/17/2023
Glass broke in DW and was making sounds due to that. When pump was removed glass was found in it. New pump was installed and DW aid running like normal.
We serviced a
Bosch dishwasher
Near Fairport, New York 14450
JK
Job Details:
03/17/2023
Redid door skin and all is on and working good.
We serviced a
Frigidaire Microwave
Near Rochester, New York 14612
JK
Job Details:
03/17/2023
Light bulb burnt out and replaced tested all is all good.
We serviced a
Samsung refrigerator
Near Henrietta, New York 14467
Cristian
Job Details:
03/17/2023
Will need to install fitting customer paid in full
We serviced a
Frigidaire Dishwasher
Near East Rochester, New York 14445
Tina
Job Details:
03/17/2023
Need to order parts but customer decided he is going to be getting a new appliance
We serviced a
GE refrigerator
Near Pittsford, New York 14534
Tina
Job Details:
03/17/2023
Freezer evap fan was working intermittently and FF fan was making loud sound so both are being replaced.
3/17 put in new FZ a evap fan in and it?s working without issues.
We serviced a
GE dishwasher
Near Rochester, New York 14626
Jose R
Job Details:
03/17/2023
Customer unit was not working had to do a soft reset and unit working with in specs complete
We serviced a
samsung Refrigerator
Near Rochester, New York 14612
Jose R
Job Details:
03/17/2023
Customer fridge was iced over causing the unit not to properly cool in the fridge went ahead and replaced temp sensor(DA32-10104N) and evap cover (DA97-12609C) no error codes and unit working with In Specs complete
We serviced a
Whirlpool Dishwasher
Near Rochester, New York 14626
Jose R
Job Details:
03/17/2023
Went ahead and replaced door latch unit working with in specs complete
We serviced a
Speed Queen washer
Near Webster, New York 14580
Cristian
Job Details:
03/17/2023
Replace water valve
We serviced a
Samsung dishwasher
Near Ontario, New York 14519
Chris
Job Details:
03/17/2023
Unable to duplicate problem , appears possible sump issue
Part on back order with no eta
No repair recommend
We serviced a
LG washer
Near Pittsford, New York 14534
Tina
Job Details:
03/17/2023
Dishwasher was not draining, they just had a disposal put in and the knock out was still in preventing the drain. Knockout removed and dishwasher is working now without issues.
We serviced a
Whirlpool Dryer
Near Rochester, New York 14612
JK
Job Details:
03/17/2023
Ran dryer and getting to proper temperatures, checked vent and it's all clear, checked all thermostats and everything is checking good.
We serviced a
Kitchen aid oven
Near Webster, New York 14580
Chris
Job Details:
03/17/2023
Checked all connections and they appear ok if problem returns recommend key pad and harness assy
Estimate approx 585 plus tax/shipping due
Small chance per kitchenaid may need electric controls as well which would be at least part costs
We serviced a
frigidaire Stove
Near Penfield, New York 14526
Chris
Job Details:
03/16/2023
Repaired loose warming drawer sensor connection
if problem persists needs control but parts are NLA
Switched vent blower to vent out side on microwave
We serviced a
Kitchen aid dishwasher
Near Hilton, New York 14468
JK
Job Details:
03/16/2023
Broken glass in drain pump, cleared debri ran and tested all is draining and leak free.
We serviced a
Kitchen aid refrigerator
Near Penfield, New York 14526
Cristian
Job Details:
03/16/2023
Door seal is good rail is good so freezer close fine popping in the fridge is normal but the frost can be the heat from home when door opens up and close or the seal is starting to deform
We serviced a
Kenmore Dryer
Near Rochester, New York 14609
Cristian
Job Details:
03/16/2023
Replace idler kit
We serviced a
Whirlpool Washer
Near Hilton, New York 14468
JK
Job Details:
03/16/2023
Washer will need stator and rps sensor not cost affective to repair.
We serviced a
Kenmore Dryer
Near Pittsford, New York 14534
Chris
Job Details:
03/16/2023
Replaced exhaust thermostat/fuse
Checks ok
We serviced a
Roper Dryer
Near Rochester, New York 14624
Jose R
Job Details:
03/16/2023
Customer unit would not heat up went ahead and replaced thermal fuse unit working with in specs complete
We serviced a
Whirlpool Washer
Near Webster, New York 14580
Chris
Job Details:
03/16/2023
Debris under basket but basket seized needs drive shaft to be able to remove / repair
Unable to use machine
Estimate approx 363 plus tax
? replaced drive shaft kit and unit checks ok
We serviced a
Kenmore Dryer
Near Fairport, New York 14450
Tina
Job Details:
03/16/2023
Maintenance kit installed and dryer cleaned out.
We serviced a
Whirlpool refrigerator
Near Pittsford, New York 14534
Chris
Job Details:
03/15/2023
Defrosted unit and replaced evap thermistor also ran new 1/4 copper water line to ice maker
We serviced a
samsung dryer
Near Macedon, New York 14502
Tina
Job Details:
03/15/2023
Dryer had was not working at all. Tested components inside and all were good. Boards are bad. Customer is going to get new appliance
We serviced a
Whirlpool refrigerator
Near Farmington, New York 14425
Chris
Job Details:
03/15/2023
Replaced water filter and socket assembly
Cycled ice and water dispenser multiple times and observed no leaks
- left old parts with customer
We serviced a
Samsung Dishwasher
Near Rochester, New York 14624
Jose R
Job Details:
03/15/2023
Customer unit would not go into a drain went ahead and cleaned out gunk in pump unit working with in specs
We serviced a
samsung microwave
Near Fairport, New York 14450
Tanner
Job Details:
03/15/2023
Installed screws and receiver. When grill arrives schedule to install grill
We serviced a
whirlpool oven
Near North Chili, New York 14514
JK
Job Details:
03/15/2023
Installed dishwasher and plugged in stove ran and tested for leaks all is leak free and running good.