We serviced a
Maytag washer
Near Rochester, New York 14606
JK
Job Details:
05/19/2025
Unable to get gear box to agitate position. Appears to be stuck in spin.
Needs at minimum gear box to resolve the f7e5 code and the f7e0 code may indicate a computer issue as well
No repair recommended as cost is getting close to value of new machine.
Estimate is approx 395.00 plus tax and shipping due on return minimum- may need control as well and would be an additional 275.00
We serviced a
frigidaire cook top
Near Spencerport, New York 14559
Dennis
Job Details:
05/19/2025
I replaced the temp probe and the oven seems to be heating and holding the temperature much better.
We serviced a
Ge washer
Near Williamson, New York 14589
Chris
Job Details:
05/19/2025
Keith 585-301-3781 30min heads up. The washer had no cold water going into the tub on the rinse cycle. It wouldn?t finish a load because there was no water . I changed the water inlet valve .
We serviced a
Maytag Washer
Near Irondequoit, New York 14617
Cristian
Job Details:
05/19/2025
It needs a new main board and the temp cycle switch. Going to 465.00 to repair. Wpw10285512 w11162438
We serviced a
Ge Dryer
Near Pittsford, New York 14534
Tina
Job Details:
05/19/2025
Cx had a broken belt went ahead and replaced it and attached vent now unit is operating with in specs complete
We serviced a
Maytag oven
Near Fairport, New York 14450
Derek
Job Details:
05/19/2025
Checked all connections on the main board and spark module. The oven Is 7 for 7 on igniting correctly on site. If an intermittent issue continues with the oven not igniting, I would recommend to come back with a spark module and igniter.
We serviced a
Whirlpool washer
Near Rochester, New York 14617
Jose R
Job Details:
05/19/2025
The washer was in a flood safe mode. Advised to let this mode finish, usually takes 5-7 minutes. If the issue continues and doesn't stop trying to drain, then it's a pressure sensor issue, and the board will need to be replaced. The washer is not registereing the correct water level settings on site. The board will need to be replaced.
We serviced a
Kenmore Washer
Near Brockport, New York 14420
JK
Job Details:
05/19/2025
The customer stated the washer leaked water, but did not leaked water the last time the washer was in use. I ran and tested the washer and found no signs of water coming from anywhere. Advised to take a photo of the water if the washer leaks again, and to give the office a call back.
We serviced a
maytag washer
Near Rochester, New York 14621
Cristian
Job Details:
05/19/2025
Washer not spinning out water from clothes. Dogs were worn out and agitator not locking in place. Replaced agitator dogs and tested. Unit drained and spun normally.
We serviced a
GE washer
Near Macedon, New York 14502
Derek
Job Details:
05/19/2025
Washer does not lock properly. Door strike was broken off. Ordered door strike to fix. Diagnosed dryer for heat issue, customer will replace vent.
We serviced a
frigidaire refrigerator
Near Brockport, New York 14420
Dennis
Job Details:
05/19/2025
The freezer fan was not working on site, and there was a blockage of frost prevent cold air from entering the fridge. I cleared up the blockage with the steamer, and replaced the freezer fan. The fan is now working properly. Adviced to give the fridge and freezer 24 hours to reach it's tempatures.
We serviced a
Whirlpool Dryer
Near Brockport, New York 14420
JK
Job Details:
05/19/2025
Replaced bad heating with a new one. Working properly now.
We serviced a
Kenmore Washer
Near Pittsford, New York 14534
Tina
Job Details:
05/19/2025
lid lock was broken so a new one was installed and washer is working without issues
his machine is super old and the lid was not fully attached when i got here
We serviced a
Maytag Refrigerator
Near Rochester, New York 14625
Chris
Job Details:
05/19/2025
Ice maker is working and gives ice in full cubs but does not crush soda. New ice bin/auger is being orders and I?ll be back to install
We serviced a
Frigidaire refrigerator
Near Pittsford, New York 14534
Derek
Job Details:
05/19/2025
FZ was not defrost and has frost on outside of evap cover and a lot behind evap so a new bimetal thermostat was installed and ice was steamed out.
FZ gasket had a good in it so a new one was ordered and i?ll be back to install on thursday
We serviced a
Kenmore dishwasher
Near North Chili, New York 14514
JK
Job Details:
05/19/2025
Drain pump is noisy but works fine. Customer will decide if they will replace it at a later time.
We serviced a
Samsung Dryer
Near Rochester, New York 14624
Jose D
Job Details:
05/19/2025
Inform Cx that if wanting to get repair done will recommend assembly burner
We serviced a
speedqueen washer
Near Rochester, New York 14625
Dennis
Job Details:
05/19/2025
Replaced drain hose and ran afresh cycle after - verified no leaks and left old part with customer
We serviced a
Samsung Dryer
Near Irondequoit, New York 14617
Cristian
Job Details:
05/19/2025
I replaced the tco the thermal cut off was blown again.
We serviced a
Frigidaire Refrigerator
Near Rochester, New York 14609
Jose R
Job Details:
05/19/2025
Replaced damper now unit is operating with in specs complete
We serviced a
GE Refrigerator
Near Rochester, New York 14618
Tina
Job Details:
05/19/2025
Installed new heaters and bimetal assy along with time and fridge kick3d on without issues. Let customer know it will take at least 24 hours for the refrigerator to get back to temp.
We serviced a
Samsung dryer
Near Rochester, New York 14622
Jose D
Job Details:
05/16/2025
The dryer drum is damaged, and would need to be replaced.
We serviced a
Samsung Refrigerator
Near Fairport, New York 14450
Tina
Job Details:
05/16/2025
Ice maker not producing ice in Samsung fridge. Replaced ice maker and tested, input water injected into mold, operating normal. Diagnosed washing machine for odor issue. No fix currently exists to address problem. Recommended that customer use self-cleaning tablets to alleviate smell. Updated firmware to most current version.
We serviced a
Frigidaire Dryer
Near Ontario, New York 14519
Chris
Job Details:
05/16/2025
Needs element , belt and rear bearing kit
No repair at this time
Element is shorting to drum due to warn bearing and is not safe to use.
Approx 229.00 plus tax would be due on return if repaired
We serviced a
Kitchenaid Dishwasher
Near Webster, New York 14580
Cristian
Job Details:
05/16/2025
Will recommend Display #customer will think about the repair
We serviced a
kitchenaid refrigerator
Near Rochester, New York 14618
Jose R
Job Details:
05/16/2025
Cx unit is operating with in specs has a small leak if wanting it resolved would recommend ice maker
We serviced a
Whirlpool Refrigerator
Near Rochester, New York 14612
Cristian
Job Details:
05/16/2025
Will recommend heater harness and control board. Customer will think about the repair.
We serviced a
maytag refrigerator
Near Penfield, New York 14526
Jose D
Job Details:
05/16/2025
The freezer drain was clogged with ice, therefore water was spilling over. I removed the ice and unclogged the drain.
We serviced a
Whirlpool Refrigerator
Near Brighton, New York 14620
Tina
Job Details:
05/16/2025
installed new element and oven is heating without issues
We serviced a
Whirlpool Washer
Near Ontario, New York 14519
Chris
Job Details:
05/16/2025
Appears electronics are failing would need to be replaced.
Homeowner not present
Estimate is approx 505.00 plus tax and shipping due on return after service/trip is paid.
Sent email invoice
We serviced a
Amana washer
Near Palmyra, New York 14522
Derek
Job Details:
05/16/2025
F3E1 error code she needs to call whirlpool to get the mother board replaced under warranty. Drain pump doesn?t stop after the cycle.
We serviced a
Whilpoool dryer
Near Rochester, New York 14625
Jose R
Job Details:
05/16/2025
Cx not getting proper vantage will need to get an electrician out to the home
We serviced a
Maytag upright freezer
Near Brockport, New York 14420
Jose R
Job Details:
05/16/2025
Cx connector was unplugged went ahead and plugged it back in now unit should be operating with in specs complete
We serviced a
Ge Dryer
Near Fairport, New York 14450
Tina
Job Details:
05/16/2025
Dryer was not heating and washer does not spin the water out of the clothes. No resistance on gas coils. Replaced dual coil and tested, dryer heating normal. Loose agitator plate in washer drum. Tightened bolt and agitator operates properly. Updated firmware to most current version.
We serviced a
Whirlpool Dishwasher
Near Rochester, New York 14624
Jose R
Job Details:
05/16/2025
Dishwasher isn?t filling and stops 10-15 minutes later. Suspect bad inlet valve.
Replaced valve ran unit monitor it and everything passed complete
We serviced a
LG Refrigerator
Near Irondequoit, New York 14617
Cristian
Job Details:
05/16/2025
Replace freezer door seal
We serviced a
Whirlpool refrigerator
Near Rochester, New York 14609
Cristian
Job Details:
05/16/2025
Customer paid in full first visit will have to come back install control board and defrost harness
We serviced a
Whirlpool Dishwasher
Near Rochester, New York 14622
Jose D
Job Details:
05/16/2025
Customer stated they seen water dripping from the right side of the door. I checked all water propellers, the filter, and the door seals. Would recommend to come back with the float and float switch if the leak comes back.
We serviced a
ge washer
Near Pittsford, New York 14534
Derek
Job Details:
05/16/2025
I didn?t hear any abnormal noises coming from the washing machine when I ran a cycle. When I was inspecting the unit I did notice a bit of oil underneath the unit. I pulled the belt cover off and the underside of the transmission was caked in oil. It?s leaking from the main seal and shaft. I replaced the transmission and tested it?s working good. The hot and cold water lines were reversed so I switched them.
We serviced a
kenmore washer
Near Rochester, New York 14626
Dennis
Job Details:
05/16/2025
Customer had a power outage and since the the lid lock light was on and machine wouldn?t start or run any cycles. Reset power and ran it through service mode without any problems.
We serviced a
GE dryer
Near Irondequoit, New York 14617
Jose D
Job Details:
05/16/2025
The washer door boot seal is damaged and will need to be replaced. The customer also wanted venting added to the dryer. I replaced the washer door boot seal, ran and tested, the washer is no longer leaking from the door.
We serviced a
Bosch dishwasher
Near Rochester, New York 14612
Cristian
Job Details:
05/16/2025
Replace water valve and water supply line tested unit no leaks working normal
We serviced a
maytag dryer
Near Rochester, New York 14617
Jose D
Job Details:
05/16/2025
I replaced the timer, ran and tested, the dryer now turns on and is working properly.
We serviced a
Frigidaire Refrigerator
Near Farmington, New York 14425
Derek
Job Details:
05/16/2025
I installed a splash guard in the ice maker fill tube per the update. I cleared the ice from the evaporator fan. They are all set the fan is super quiet now.
We serviced a
Kenmore Refrigerator
Near West Henrietta, New York 14586
Cristian
Job Details:
05/16/2025
Seal system issue will recommend get compressor checked
We serviced a
Whirlpool Dishwasher
Near Palmyra, New York 14522
Derek
Job Details:
05/16/2025
I replaced the sump and motor assy. It was cheaper as a complete unit that to replace the motor and the rubber gasket. I ran and tested it?s working good!!
We serviced a
frigidaire Washer
Near Honeoye Falls, New York 14472
Tina
Job Details:
05/16/2025
Unit not draining. Cleaned out filter and tested drain pump, component operating normal.
We serviced a
LG refrigerator
Near Pittsford, New York 14534
Tina
Job Details:
05/16/2025
Frost and ice buildup in freezer cavity. Steamed out all excess ice and cleared out drain tube. Verified proper door closing and that fan was running.
We serviced a
Samsung Refrigerator
Near Webster, New York 14580
Chris
Job Details:
05/16/2025
Replaced icemaker and verified harvest
We serviced a
Kitchenaid Dishwasher
Near Fairport, New York 14450
Tina
Job Details:
05/16/2025
installed new sump and dishwasher is running without issues.
short run dryer vent was reconnected and cleaned
We serviced a
Bosch Refrigerator
Near Fairport, New York 14450
Derek
Job Details:
05/16/2025
It needs two clamping retsiners for the freezer door to lock it in place. Prepaid for repair in full. I replaced the clips and it seems to be good.
We serviced a
Electrolux dryer
Near Rochester, New York 14622
JK
Job Details:
05/15/2025
Replaced main pcb and moisture sensor ran and tested all with a load and all is running good.
We serviced a
GE Dishwasher
Near Rochester, New York 14612
Dennis
Job Details:
05/15/2025
Replaced drain line that was clogged. Draining properly now.
We serviced a
LG dryer
Near Rochester, New York 14609
Cristian
Job Details:
05/15/2025
Replace LG maintenance kit tested unit working normal
We serviced a
GE Washer-Dryer
Near Rochester, New York 14618
Tina
Job Details:
05/15/2025
Disassembled washer and removed drain pump. Foreign object was found in pump that caused water blockage and drain failure. Replaced pump. Tested and verified fill, drain, and spin functions, all normal. Updated firmware to most current version.
We serviced a
Frigidaire Refrigerator
Near Victor, New York 14564
Derek
Job Details:
05/15/2025
243297613 Ice maker may be needed. $220 if it does. She?s going to keep track of it and see what?s happens. She will call back if it?s not working.
We serviced a
Maytag washer
Near Webster, New York 14580
Chris
Job Details:
05/15/2025
Replaced worn cam/ clutch kit and belt - unit now spins good. Advised issue may have been a result of overloading
We serviced a
LG washer
Near Rochester, New York 14616
Dennis
Job Details:
05/15/2025
Pulled filter drain hose out and all is working good.
We serviced a
Whirlpool dishwasher
Near Fairport, New York 14450
Jose R
Job Details:
05/15/2025
Cx would need lower spray arm to be replaced and lower door seal went ahead and installed hood vent
We serviced a
kenmore refrigerator
Near Spencerport, New York 14559
Cristian
Job Details:
05/15/2025
Seal system issue will recommend to get the compressor checked
We serviced a
Samsung dryer
Near Webster, New York 14580
Chris
Job Details:
05/15/2025
Replaced belt and pulley - unit checks ok
We serviced a
LG Refrigerator
Near Rochester, New York 14616
JK
Job Details:
05/15/2025
Unit is plugged in and there is no cooling on evap, unit has lost refrigerant withing the sealed system, wires are broken within the cabinet and causing alarm to continuously go off, icemaker fan not running, unit was improperly disassemble and installed, unit has catastrophic damage and is non repairable.
We serviced a
whirlpool washer
Near Webster, New York 14580
Chris
Job Details:
05/15/2025
Replaced drain pump and u it now appears operational and checks ok
We serviced a
Whirlpool Washer
Near Fairport, New York 14450
Tina
Job Details:
05/15/2025
Upon arrival, Washer was already disassembled in living room with all components on counter. Unit needs to be in working condition to properly diagnose. ~34 years old, customer will reassemble and will contact company if additional service is needed. Cleaned out dryer venting.
We serviced a
kenmore washer
Near Rochester, New York 14612
JK
Job Details:
05/15/2025
Lid switch broken and will need to be replaced.
05-15-25: Replaced lid switch ran and tested all and all is working good.
We serviced a
Ge refrigerator
Near Rochester, New York 14606
Cristian
Job Details:
05/15/2025
Replace fridge fan motor and did the Software update tested unit working normal now .
We serviced a
Kenmore Refrigerator
Near Rochester, New York 14625
Jose D
Job Details:
05/15/2025
Customer states the fridge will sometimes turn off by itself, and sometimes over cools. I would recommend to replace the control board.
We serviced a
Samsung Refrigerator
Near Rochester, New York 14615
Cristian
Job Details:
05/15/2025
Low refrigerant will recommend to contact Samsung
We serviced a
Maytag Washer
Near Rochester, New York 14621
Cristian
Job Details:
05/15/2025
Will recommend control board. Customer will call Samsung to confirm warranty since it?s less than a year old.
We serviced a
LG dishwasher
Near Penfield, New York 14526
Jose D
Job Details:
05/15/2025
The dishwasher has a mouse infestation, with multiple chewed up wires. Due to the infestation, the dishwasher is not repairable.
We serviced a
amana dryer
Near Rochester, New York 14625
Tina
Job Details:
05/15/2025
Dryer would run but not heat. All sensors were tested and the thermal fuse was bad so a new one was installed along with a maintenance kit. Dryer is running without issues.
We serviced a
Whirlpool Washer
Near Rochester, New York 14612
Dennis
Job Details:
05/15/2025
Washer will turn on and enter service mode. Will not do anything other than lock the lid. Gearcase is locked up and cannot budge it. Also needs new suspension rods.
We serviced a
Whirlpool Oven
Near Rochester, New York 14621
Jose D
Job Details:
05/15/2025
The oven won't turn on when using the bake feature. The igniter is reading 3.2 amperage. The igniter was installed incorrectly. I installed the igniter the correct way, ran and tested, the oven now turns on and is working properly.
We serviced a
maytyag Washer
Near Webster, New York 14580
Chris
Job Details:
05/15/2025
Appears vent was restricted ran new section of dryer vent.
Multiple off balance codes in washer computer. Found worn/ stripped basket bushing/ bearing and hub - replaced and ran test and calibration mode - unable to locate any other issues with washer at this time
We serviced a
Frigidaire Refrigerator
Near Fairport, New York 14450
Tina
Job Details:
05/15/2025
Ball of ice on back of fridge cavity, ice maker evaporator leaking and causing rust. No continuance of repair. Shut off ice maker and water inlet in customer?s basement.
We serviced a
Bosch Dishwasher
Near Rochester, New York 14604
Jose D
Job Details:
05/15/2025
It was stated that that dishwasher gave an E25 ERROR CODE. (Drain pump issue). The dishwasher was unresponsive on site. After inspecting the drain pump, I found a black object within the drain pump area, that could have potentially created a blockage. I removed the objects, ran and tested, the dishwasher now goes into a cycle and is working properly now. The dishwasher is now draining properly.
We serviced a
GE refrigerator
Near Rochester, New York 14626
JK
Job Details:
05/15/2025
Freezer door seal was falling off put back on tested door and all is staying in place if returns will need freezer door seal.
Icemaker dispenser was clogged with ice and not allowing ice to dispense cleared all ice ran and tested and all is dispensing good.
We serviced a
frigidaire refrigerator
Near Rochester, New York 14621
Jose R
Job Details:
05/15/2025
Cx water line was frozen over went ahead and cleaned out the line now unit is dispensing water complete
We serviced a
Electrolux dryer
Near Irondequoit, New York 14609
Cristian
Job Details:
05/15/2025
Will recommend Motor # customer purchase warranty they will call to get it covered
We serviced a
Bosch cook top
Near Honeoye Falls, New York 14472
Derek
Job Details:
05/15/2025
11032349 Main board. Going to be $700;to repair. It has power everywhere. Main board has a hum to it that?s not normal. It seems like it?s not communicating with the touch screen.
We serviced a
Kenmore Washer
Near Rochester, New York 14612
Jose D
Job Details:
05/15/2025
The washer is advancing into the spin cycle with no issues on site, but eventually had a intermittent water inlet problem. The oven would not turn on, the igniter is faulty and will need to be replaced. I replaced the igniter, ran and tested, the oven now turns on, and preheated in 8 minutes.
We serviced a
Ge washer
Near Fairport, New York 14450
Tina
Job Details:
05/15/2025
Washer would rinse or spin. Lid switch was faulty and not engaging properly. Replaced switch and tested. Unit filled, drained, and spun, operating normal. Cleaned out dryer venting.
We serviced a
ge dishwasher
Near Irondequoit, New York 14609
Dennis
Job Details:
05/15/2025
Needs a new drain pump. Installed new pump and it only works after the line between the dishwasher and the pvc drain to the sewer has been cleared. Sewer line might need to be vented or clog removed.
We serviced a
Whirlpool Wall oven
Near Walworth, New York 14568
Chris
Job Details:
05/15/2025
Frigidaire wall oven appears unit has failed controller per error code - unit sitting disconnected on living room floor with no power to unit .
Control is NLA since may 2013 and we cannot locate replacement part
We serviced a
Frigidaire Refrigerator
Near Irondequoit, New York 14609
Cristian
Job Details:
05/15/2025
Replace inverter board wait 24 hours for proper cooling .customer wants to get filter head replace also #
We serviced a
Frigidaire Refrigerator
Near Webster, New York 14580
Chris
Job Details:
05/15/2025
Cleared water line inside freezer door- if water line freezes again more than likely unit will need new freezer door -
Under counter cooler needs door switch estimate approx 145.00 plus tax and shipping due on return of ordered
We serviced a
Maytag dryer
Near Rochester, New York 14607
Jose D
Job Details:
05/15/2025
The outlet has the correct 240 voltage. All fuses passed the continuity test, and the element passed the continuity test. The dryer has heat on site. The dryer venting cap outside cannot open all the way due to the window having bars. advised that would need to be corrected to ensure there are no restrictions with the air flow.
We serviced a
Kenmore Dryer
Near Fairport, New York 14450
Tina
Job Details:
05/14/2025
Washer had 2 OOB faults in the last few days. Causing the machine to not spin out all the water. Checked it out with smart HQ. All faults were over 3 years ago. Couldn?t smell anything from the washer. Customer said it comes and goes and will address it with vinegar.
Checked out dryer and heat was cycling fine between 140* and 190*. Check filter light is lit. Customer will call back if he wants the dryer and vent cleaned.
We serviced a
lg washer
Near Victor, New York 14564
Derek
Job Details:
05/14/2025
Replaced drain pump and tests ok
We serviced a
Samsung Refrigerator
Near Irondequoit, New York 14609
JK
Job Details:
05/14/2025
Fresh food evap fan not working due to buildup of ice, customer defrosted and fan is no longer working will need the following parts. 05-14-25: Evap cover at shop, sensor in stock.
Installed evap cover and sensor ran and tested all and all is running good, changed defrost to 17.
We serviced a
frigidaire oven
Near Rochester, New York 14622
Jose R
Job Details:
05/14/2025
Handle set screws had loosened causing the handle to come off. Tightened everything down and it?s fine now.
We serviced a
kitchenaid dishwasher
Near North Chili, New York 14514
JK
Job Details:
05/14/2025
dishwasher has water going in but wash motor isnt turning on and there is an error code for lower spray arm so it also needs a new diverter motor. both those motors come on a sump addy. customer is going to think about this and let us know if he wants to fix. Estimate has been emailed and part number is in notes if it needs to be ordered
We serviced a
Samsung Dryer
Near Macedon, New York 14502
Derek
Job Details:
05/14/2025
I took the dryer apart and clean it out. The lint filter was going in all the way. The air duct had lint build up keeping the filter from sealing flush to the housing. I checked the dryer venting it didn?t look to bad. I went outside to check the air flow. There was a screen on the dryer vent that was absolutely packed with 2? of lint. I cleaned the screen and it has great air flow now.
We serviced a
Whirlpool Washer
Near Webster, New York 14580
Tina
Job Details:
05/14/2025
Customer has a very old machine that isn?t draining and has a smell. To remedy the smell the machine is now full of toilet bowl cleaner that can?t be drained.
We serviced a
Frigidaire refrigerator
Near Rochester, New York 14624
Jose D
Job Details:
05/14/2025
Water leakage from bottom of freezer. Freezer cavity floor had a sheet of ice and excessive frost on evaporator. Drain tube was clogged with ice. Steamed out all frost and cleared out drain tube. Established free flow of moisture and excess condensation, operating normal.
We serviced a
Samsung dryer
Near Spencerport, New York 14559
JK
Job Details:
05/14/2025
Replace door seal tested unit working normal no leaks
We serviced a
Kitchenaid refrigerator
Near Rochester, New York 14618
Tina
Job Details:
05/14/2025
-Replaced microwave door interlock kit and checks ok .
-Refrigerator had frozen fill tube for icemaker - ran diag check and got line cleared - will need control and heater kit listed if problem returns .
Estimate approx 560.00 - 580.00 plus tax and shipping would be due on return - no repair at this time
- replaced door switch on dryer and unit now starts
We serviced a
Electrolux washer
Near Penfield, New York 14526
Dennis
Job Details:
05/14/2025
Needs a new washer it has spun the rear bearing. Not worth repairing.
We serviced a
Whirlpool refrigerator
Near Farmington, New York 14425
Derek
Job Details:
05/14/2025
Cx tubing was frozen over causing the line to leak went ahead and cleaned out ice maker tube now unit should be operating with in specs complete
We serviced a
LG Dryer
Near Henrietta, New York 14467
Jose R
Job Details:
05/14/2025
Appears motor is overheating and shutting down. Estimate is approx 390.00 plus tax and shipping due on return with 1 yr part warranty.
There is a generic option that will be approx 300.00 plus tax and shipping due on return but only 30 day part warranty
No repair at this time