We serviced a
Kitchen aid dishwasher
Near Rochester, New York 14609
Cristian
Job Details:
02/16/2023
Drain line was pretty nasty and clog cleaned it all out now unit is draining fine no issue with pump if customer calls back will recommend
Drain Pump
And a long drain hoes to attached to original drain hoes to disposal
We serviced a
frigidaire oven
Near Fairport, New York 14450
Chris
Job Details:
02/16/2023
Replaced bake element
We serviced a
GE oven
Near Rochester, New York 14609
Cristian
Job Details:
02/16/2023
Replace igniter tested unit it?s working fine now
We serviced a
Kitchen Aid Refrigerator
Near Rochester, New York 14626
JK
Job Details:
02/16/2023
Wire connection are corroded to point of breaking, recirculation pump tubing needs replaced, will need wire harness ran and tested no error codes all is running good until wires break.
We serviced a
LG washer
Near Rochester, New York 14624
Jose R
Job Details:
02/16/2023
Customer weight basket is broken causing unit to go crazy in a spin mode will need weight basket and out of drum will not go along with repair complete
We serviced a
Kenmore refrigerator
Near Pittsford, New York 14534
Chris
Job Details:
02/16/2023
Unit off apon arrival - found timer stuck at end of defrost cycle replaced timer and appears to be cooling ( in garage)
We serviced a
GE washer
Near Macedon, New York 14502
Derek
Job Details:
02/15/2023
Ge washer and the parts for the timer are nla. It needs a new timer and knob.
We serviced a
GE oven
Near Fairport, New York 14450
Derek
Job Details:
02/15/2023
At first it took the igniter a little bit for it to start he oven. But when it did it didn?t fail the whole time. I ran it at different temperatures and for different lengths of time. It?s worked the whole time. I hunk it?s possibly the board because I didn?t notice the relays clicking at all when first started. It seems to working great now.
We serviced a
MAYTAG washer
Near Honeoye Falls, New York 14472
Jose R
Job Details:
02/15/2023
Customer belt came off of drain pump causing unit not to drain if customer has same issue would need to replace belt drain pump complete
We serviced a
LG Washer
Near Lancaster, New York 14086
Jose R
Job Details:
02/15/2023
JUDITH BULLENE ( NEW LEAF)
(585) 317-3485
2460933-1
samsung top load washer no hot water
89 Sagamore Drive 14617
Customer education on the cycles unit pass smart install customer has rust build up on the top cover frame (DC63-01418B)which is not available complete
We serviced a
Samsung Refrigerator
Near Rochester, New York 14624
JK
Job Details:
02/15/2023
Customer said wife cleans boot and pulled it off Frame so I took off the front of washer and was able to keep original boot and just reattached. After it was put back together it was tested by running. Cycle and its no longer leaking.
We serviced a
Kitchen aid dishwasher
Near Penfield, New York 14526
Chris
Job Details:
02/15/2023
Replaced ice maker and ice fan/auger assembly only - ice maker checks ok
Did not send door shim kit to level doors
Would need a new/ work order claim to install (DA60-00314A)
We serviced a
Samsung Washer
Near Webster, New York 14580
Chris
Job Details:
02/15/2023
Replaced water inlet and leveled machine as well as possible
Washer is next to sump pump and floor has a decent slope may need feet pads or shims is persists
We serviced a
GE refrigerator
Near Rochester, New York 14606
Cristian
Job Details:
02/15/2023
Replace drain pump
We serviced a
Kenmore Washer/Dryer
Near Penfield, New York 14526
Tanner
Job Details:
02/15/2023
Complaint of warm FF section. Measured 68 in FF and -10 in freezer. Ice present on Evap cover. Measured resistance of defrost thermistor. Thermistor reading 68 degree temp even though it is -10. Run away thermistor causing ACU to not initiate defrost. Replaced thermistor. Customer advised to monitor as his repair cannot be tested when thermistor is at ambient temperature.
We serviced a
Kenmore Washer/Dryer
Near Macedon, New York 14502
Derek
Job Details:
02/15/2023
Replaced the drain pump on the washer. Tested all operations and it seems to be working fine. Vent cleaning and vent repair. Replaced 8 foot section of semi rigid with rigid. Tested unit and unit tested good.
We serviced a
Whirlpool Dryer
Near Rochester, New York 14626
JK
Job Details:
02/15/2023
Dryer wheel frozen replaced as kit vacuumed inside and all is running quite and good.
We serviced a
frigidaire washer
Near Webster, New York 14580
Chris
Job Details:
02/15/2023
Replaced controller and door lock assy
Checks ok
We serviced a
Kitchen aid refrigerator
Near Pittsford, New York 14534
Cristian
Job Details:
02/15/2023
If customer calls back and wants repair would need display for washer and display for dryer
Fridge cleaned out the drain plug and confirm water draining properly complete
We serviced a
Whirlpool stove
Near Webster, New York 14580
Chris
Job Details:
02/15/2023
Replaced front right infinite control
We serviced a
Whirlpool Dishwasher
Near Pittsford, New York 14534
Cristian
Job Details:
02/15/2023
Lg fridge compressor is running but yet no frost patter will need a seal system repair (compressor issue )we don?t work on this type of repair .
Dishwasher Wash pump was not starting causing no cleaning issue it was a lose connection to the board unit is washing and running now fine
We serviced a
samsung refrigerator
Near Fairport, New York 14450
Chris
Job Details:
02/15/2023
Replaced icemaker and checks ok
We serviced a
GE Dishwasher
Near Fairport, New York 14450
Tanner
Job Details:
02/15/2023
Installed new UI and ACU. Tested unit and unit tested good.
We serviced a
Whirlpool range
Near Webster, New York 14580
Cristian
Job Details:
02/14/2023
Replace bake element
We serviced a
Samsung refrigerator
Near Webster, New York 14580
Cristian
Job Details:
02/14/2023
We will need display
We serviced a
Frigidaire oven
Near Henrietta, New York 14467
JK
Job Details:
02/14/2023
Igniter broken replaced ran and tested all is working good.
We serviced a
Kenmore Dryer
Near Rochester, New York 14609
Jose R
Job Details:
02/14/2023
Customer unit would shit off in middle of cycle went ahead and replaced thermistor and thermostat unit ran non stop complete
We serviced a
bosch Dishwasher
Near Spencerport, New York 14559
JK
Job Details:
02/14/2023
Dishwasher heat relay on control board burnt and will need to be replaced.
02-14-23: Replaced main PCB ran and tested for heat all is heating and running good.
We serviced a
Samsung Dryer
Near Irondequoit, New York 14622
Jose R
Job Details:
02/14/2023
Customer had a bad heating element went ahead and replaced element unit working with in specs complete
We serviced a
whirlpool Washer
Near Rochester, New York 14624
JK
Job Details:
02/14/2023
Washer will need main PCB and User Interface board that's NLA, dishwasher will need new sump assembly not cost affective to repair recommend replacement, dryer vent is running through ceiling and inaccessible.
We serviced a
kenmore dishwasher
Near Pittsford, New York 14534
Cristian
Job Details:
02/14/2023
Hoses not Available
We serviced a
Amana refrigerator
Near North Chili, New York 14514
Cristian
Job Details:
02/14/2023
Replace jass board and defrosted unit
We serviced a
samsung dryer
Near Macedon, New York 14502
Derek
Job Details:
02/14/2023
Replaced he cracked heater and one of the drum rollers was locked up and the bearing had come out of it.
We serviced a
MAYTAG refrigerator
Near Webster, New York 14580
Cristian
Job Details:
02/13/2023
Cleaned out drain plug
We serviced a
GE washer
Near Fairport, New York 14450
Cristian
Job Details:
02/13/2023
Will recommend timer
We serviced a
kenmore oven
Near Ontario, New York 14519
Chris
Job Details:
02/13/2023
Replaced fr burner and missing indicator jewels
Checks ok
We serviced a
Whirlpool Refrigerator
Near Churchville, New York 14428
JK
Job Details:
02/13/2023
Freezer evap fully warm and iceball at cap tube Refrigerator has sealed system issue and will need replacing.
We serviced a
GE dishwasher
Near Honeoye Falls, New York 14472
Derek
Job Details:
02/13/2023
I had to replaced the main computer board.netherworld was a burned spot in it and it wouldn?t take the software update. Ran and tested good .
We serviced a
samsung refrigerator
Near Spencerport, New York 14559
JK
Job Details:
02/13/2023
Replaced icemaker kit and found icemaker fan inoperable and will need replaced.
We serviced a
lg refrigerator
Near Pittsford, New York 14534
Tanner
Job Details:
02/13/2023
Complaint of warm temps. Measured 57 in FF and 25 in FZ. Inspected evaporator and found limited frost pattern. Unit is leaking refrigerant. Not worth sealed system repair. Customer to purchase new unit.
We serviced a
Maytag Refrigerator
Near Fairport, New York 14450
Tanner
Job Details:
02/13/2023
Complaint of items freezing in FF section. Difficulty shutting door.
Measured 38 degrees in FF and 3 degrees in FZ. Currently veggies not frozen. Reviewed use and care for mullion and gasket. Door shuts better. Set FZ temp to 5 degrees. Veggie bins sit right at damper and receives ice cold air from freezer when FF section cools. Warmer FZ temp will still freeze freezer contents without harming high water content Fresh Food items. Right gasket has some damage along top but is not creating frost conditions. Unit testing good.
We serviced a
Samsung washer
Near Fairport, New York 14450
Jose R
Job Details:
02/13/2023
Customer unit goes through the process of adding more time when in a spin mode customer all ready replaced shocks inform customer that drum has a wobble and unit is Miss communication would recommend board drum not available
We serviced a
frigidaire refrigerator
Near Ontario, New York 14519
Chris
Job Details:
02/13/2023
Noise appears to be from faulty ice room fan
Recommend fan and housing
Model fghb2868tf6
Serial 4a94402213
5303918784 Air handler
5304493604 Ice room fan
We serviced a
Amana refrigerator
Near Rochester, New York 14622
Cristian
Job Details:
02/13/2023
Customer will call if want the parts replace parts on the notes
We serviced a
Kenmore Dryer
Near Spencerport, New York 14559
JK
Job Details:
02/13/2023
Replaced idler wheels as kit vacuumed inside of cabinet all is running good and quite.
We serviced a
GE refrigerator
Near Penfield, New York 14526
Tanner
Job Details:
02/13/2023
Complaint of warm temps. Measured 70 degrees in FF and 20 degrees in FZ. FZ Evap fan not running. Removed Evap cover and found frost pattern consistent with broken Evap fan motor. Since FZ compartment not at zero degrees unit will not attempt to cool FF section. When checking for DC voltage to Fan motor found piece of connector from the male end coming out of the liner is broken. No power to red wire. The harness and connector is buried into insulation and is not serviceable or sold. Cannot attempt a harness repair due to this. Advised customer contact GE customer service regarding irreparable unit to see if they can do anything for them.
We serviced a
kitchenaid dishwasher
Near Farmington, New York 14425
Derek
Job Details:
02/13/2023
Needs a new motor. Replaced the motor and tested good
We serviced a
MAYTAG washer
Near Honeoye Falls, New York 14472
Derek
Job Details:
02/13/2023
Needs a new main computer board. There is no power to anywhere on the unti to power up the user interface or the drain pump or the motor.
Going to be $600.00 to repair the unit. W11024149 Board
We serviced a
Whirlpool dishwasher
Near East Rochester, New York 14445
Tanner
Job Details:
02/13/2023
Complaint of unit leaking. Able to reproduce leak. Only at start of cycle on soft start water is overcoming wave break. Quoted for new inner door. Customer researching replacement options due to cost of repair. Customer will contact if they opt for repair.
We serviced a
GE dishwasher
Near Fairport, New York 14450
Derek
Job Details:
02/13/2023
I reinstalled the software update again. THis time it says no new software updates are available for this unit. I ran diagnostic mode and all operations and it tested fine. I let the unit power down twice and both times it woke up when the door was opened. I took a picture of he model and serial number as an attachment. If the key pad stops working they?re going to need a new user interface.
We serviced a
Whirlpool refrigerator
Near Fairport, New York 14450
Cristian
Job Details:
02/13/2023
Replace icemaker
We serviced a
Whirlpool refrigerator
Near Ontario, New York 14519
Chris
Job Details:
02/13/2023
Customer says unit gets too cool in freezer -10*
Compressor is running on todays visit
Can try thermostat
Customer to call if ordered
We serviced a
GE refrigerator
Near Webster, New York 14580
Chris
Job Details:
02/13/2023
Water working apon arrival, possible water line freezing inside the door issue
If problem returns would recommended new freezer door
WR78X11737
We serviced a
Electrolux Dryer
Near Ontario, New York 14519
Chris
Job Details:
02/10/2023
Reset control and unit started working
Has a UI comm error e91 but part is NLA
Will be unable to repair if problem returns
We serviced a
frigidaire refrigerator
Near Webster, New York 14580
Chris
Job Details:
02/10/2023
Has bad liner / insulation unable to repair
We serviced a
LG washer
Near Canandaigua, New York 14424
Derek
Job Details:
02/10/2023
Power button is not working all the time. Needs a new user interface and pcb board it is all in one piece which make it so expensive. Tracy is going to discuss it with her husband.
We serviced a
Samsung Washer
Near Hilton, New York 14468
JK
Job Details:
02/10/2023
Machine had a catastrophic electrical failure due to bad ACU replacement part and will need the following parts.
ACU: W11322884
Harness Upper: W11316057
Harness Lower: W11314680
Harness NTC: W11316058
Inlet Hot: W11316255
Inlet Cold: W11316256
RFI Filter: W11316771
Stator motor: W11354542
Heater assembly: W11314664
We serviced a
Frigidaire Stove
Near Rochester, New York 14623
Cristian
Job Details:
02/10/2023
Replace regular
We serviced a
kenmore dryer
Near Pittsford, New York 14534
Derek
Job Details:
02/10/2023
All the sensors test good and the heater element. The board can?t be tested because it?s all in silicone. It acts like the over load protector in the motor is bad.
Replaced the ice maker in the Samsung fridge and the computer board. Installed a new motor on the dryer but the dryer won?t turn in now here is only 120volts to the outlet.
We serviced a
na washer
Near Victor, New York 14564
Cristian
Job Details:
02/10/2023
Replace drain hoes
We serviced a
GE microwave
Near Victor, New York 14564
Cristian
Job Details:
02/10/2023
Replace fuse
We serviced a
Whirlpool Stove
Near Rochester, New York 14626
JK
Job Details:
02/10/2023
Ran and tested all and all are testing and operating normal.
We serviced a
Samsung Refrigerator
Near Irondequoit, New York 14609
Jose R
Job Details:
02/10/2023
Customer would need evap and temp sensor will be exploring options on getting a new one complete
We serviced a
Samsung Refrigerator
Near Webster, New York 14580
Chris
Job Details:
02/10/2023
Removed and installed customer supplied filter
We serviced a
kitchen aid oven
Near Victor, New York 14564
Derek
Job Details:
02/10/2023
Needs a new computer board. Ran and tested the oven it?s heating like it should and reheats after it cools down.
We serviced a
Bosch dishwasher
Near Pittsford, New York 14534
Chris
Job Details:
02/10/2023
Noise is a squeak or a squeal noise that is intermittent
Unable to duplicate
Best guess is a circulation pump
No repair at this time
We serviced a
Whirlpool washer
Near Rochester, New York 14623
Cristian
Job Details:
02/10/2023
Replace pressure sensor
We serviced a
GE Stove
Near Canandaigua, New York 14424
Derek
Job Details:
02/10/2023
I cannot get the cook top apart because the torx head bolts are all corroded and will not come free.
We serviced a
GE dishwasher
Near Webster, New York 14580
Chris
Job Details:
02/10/2023
Did hard reset of control and unit started working if problems persists
Recommend electronics estimate approx 320 parts and 85 labor due
We serviced a
Frigidaire refrigerator
Near Irondequoit, New York 14622
JK
Job Details:
02/10/2023
Defrost thermostat blown changed and tested all is working and running good.
We serviced a
kitchenaid refrigerator
Near Rochester, New York 14606
JK
Job Details:
02/10/2023
Refrigerator overload switch and capacitor are burnt out and will need to be replaced unsure if compressor is in working order.
We serviced a
Samsung Washer
Near Rochester, New York 14624
Jose R
Job Details:
02/10/2023
Went ahead and replaced gasket for customer ran unit no signs of a leak unit working with in specs complete
We serviced a
Samsung Refrigerator
Near Fairport, New York 14450
Jose R
Job Details:
02/09/2023
Customer has a seal system problem unit not getting a full frost pattern and fan not spinning will get in contact with Samsung to get issue resolved complete
We serviced a
frigidaire dryer
Near Rochester, New York 14624
Cristian
Job Details:
02/09/2023
Did see spark from the outlet box will recommend get a electrician to check outlet first
We serviced a
Whirlpool oven
Near Webster, New York 14580
Chris
Job Details:
02/09/2023
Set oven to 350 let unit cycle several times and got an average temp of 346* after 45 minutes
Bake and Broil elements are working
Possible intermittent temp control issue
To replace temp control is approx 375 plus tax would be due if customer still has temp issues
We serviced a
frigidaire dishwasher
Near Williamson, New York 14589
Chris
Job Details:
02/09/2023
Needs drain hoses as they are cracked also recommend water level sensor for over fill error
5304519304 hose
5304519245 flow meter case
5304525488 hose
5304523308 Clamps x2
We serviced a
Samsung Microwave
Near Hilton, New York 14468
Jose R
Job Details:
02/09/2023
Customer has a bad magnetron and htc customer will explore options on getting a new one or trying to get it covered by Samsung
We serviced a
frigidaire Dryer
Near Webster, New York 14580
Chris
Job Details:
02/09/2023
Replaced element under warranty
Cleaned very restricted filter screen
If problem persists only idea is a possible intermittent stuck relay on board
We serviced a
Samsung Washer
Near Farmington, New York 14425
Jose R
Job Details:
02/09/2023
Customer has a bad inner and outer drum causing the unit not to go into a spin mode customer will explore options on getting a new one complete
We serviced a
MAYTAG washer
Near Pittsford, New York 14534
Cristian
Job Details:
02/09/2023
Replace Bearing kit and cleaned out dryer
We serviced a
Samsung Dryer
Near Hilton, New York 14468
Jose R
Job Details:
02/09/2023
Customer unit will not run went ahead and replaced thermostat and thermistor unit working with in specs complete
We serviced a
GE Dryer
Near Penfield, New York 14526
Cristian
Job Details:
02/09/2023
Replace motor and belt
We serviced a
samsung Refrigerator
Near Rochester, New York 14612
JK
Job Details:
02/09/2023
Refrigerator has a sealed system issue only half the evaporator has frost and rest is fully warm, recommend to replace unit.
We serviced a
Whirlpool refrigerator
Near Rochester, New York 14623
JK
Job Details:
02/09/2023
Refrigerator had thermal fuse wire in a screw and broke wire and burnt out heating element wire thermal and Main PCB. all will need to be replaced.
We serviced a
N/A refrigerator
Near Pittsford, New York 14534
Chris
Job Details:
02/09/2023
Replaced evap fan and air restrictor kit
Normal for temps to fluctuate as long as average temp is in the food safe zone
We serviced a
whirlpool dryer
Near Webster, New York 14580
Chris
Job Details:
02/09/2023
Replaced idler assembly
We serviced a
electrolux washer
Near Pittsford, New York 14534
Derek
Job Details:
02/08/2023
I pulled the whole front of the washer apart because there wasn?t enough room to get to the back. I removed the hose for the tub and cleaned out the filter. There were two pads from a bra that were trapped in the filter causing the unti to not drain.
We serviced a
samsung dryer
Near Webster, New York 14580
Cristian
Job Details:
02/08/2023
Replace idler kit
We serviced a
frigidaire washer
Near Fairport, New York 14450
Derek
Job Details:
02/08/2023
I adjusted the level of the washer. It is perfect now. I cleaned the dryer vent it?s a very short run. I ran the washer and spun it out with a couple of articles of clothing . It did t shake abnormally. All the springs underneath are intact and don?t look worn at all.
We serviced a
frigidaire range
Near Honeoye Falls, New York 14472
Jose R
Job Details:
02/08/2023
Customer main board is burnt out causing the unit to over heat would need board and touch pad parts are not available to order customer will have to explore options on getting new unit
We serviced a
Whirlpool dishwasher
Near Churchville, New York 14428
JK
Job Details:
02/08/2023
Uninstaller old dishwasher and installed old used dishwasher ran and tested for leaks all is leak free and running good.
We serviced a
Whirlpool dryer
Near Williamson, New York 14589
Chris
Job Details:
02/08/2023
Replaced control and dryer runs properly
We serviced a
Whirlpool dishwasher
Near Penfield, New York 14526
Derek
Job Details:
02/08/2023
Dishwasher quit in the middle of a cycle. There was no power to the user interface. I pulled the cover off to check to see if there was power to the dishwasher. That?s when I found that the main power wire was melted and had a bare spot that was grounding out to the inside of the cover. I cut back and repaired the wires. I installed new wire nuts. Ran and tested the dishwasher and it is workin great. Also note it?s a condo and the unit next door lost power the same morning the dishwasher stopped. Possible a power sired in the building?
We serviced a
lg range
Near Pittsford, New York 14534
Jose R
Job Details:
02/08/2023
Customer wire harness was burnt off coming from board would need to splice wire and replace board customer will explore her options on getting repair done or getting a new one
We serviced a
Samsung Refrigerator
Near East Rochester, New York 14445
Chris
Job Details:
02/08/2023
Model rf28r7201sr/aa-01
Serial 0b2c43bnb03485l
Icemaker is faulty will not Harvest also fan is noisy needs to be replaced as well
DA97-15217D Ice maker
DA97-12540G Ice fan assy
We serviced a
ge dishwasher
Near Fairport, New York 14450
Cristian
Job Details:
02/08/2023
We serviced a
MAYTAG Dryer
Near Penfield, New York 14526
Cristian
Job Details:
02/08/2023
Replace idler kit
We serviced a
Kenmore washer
Near Macedon, New York 14502
Derek
Job Details:
02/08/2023
Replaced the clutch and the gear box. It wasn?t spinning the water out and was very noisy. Ran and tested and it?s workin well.
We serviced a
GE washer
Near Penfield, New York 14580
Chris
Job Details:
02/08/2023
Had couple water level errors, cleared codes and passes all test in service mode
If problem returns recommending control and lock update be done
Approx 370 plus tax would be due and part is on backorder
We serviced a
Whirlpool Dishwasher
Near Rochester, New York 14626
JK
Job Details:
02/08/2023
Ran dishwasher through numerous cycles dishwasher is filling, washing and draining as normal.