We serviced a
Whirlpool Maytag Range
Near Webster, NY 14580
Chris
Job Details:
12/20/2024
Replaced temp control and verified proper oven temperature
We serviced a
Maytag Washer
Near Williamson, NY 14589
Chris
Job Details:
12/20/2024
Dryer repair estimate is approx 360.00 plus tax due on return
Washer repair estimate is approx 495.00 plus tax due on return.
No repair at this time
We serviced a
Samsung Dryer
Near Sodus, NY 14551
Chris
Job Details:
12/20/2024
Replaced heating element and dryer now heats.
Breaker was off at time of arrival - if breaker seems to randomly trip may need electrician to replace breaker
We serviced a
GE Dishwasher
Near Honeoye Falls, NY 14472
Derek
Job Details:
12/20/2024
I ran and cancled the load a few times and it drained each time. The first time it didn?t drain well so I ran the garbage disposal and that seemed to make it drain better. There may have been some stuff blocking the drain hole for the dishwasher. I did the software update as well.
We serviced a
Kitchenaid Refrigerator
Near Fairport, NY 14450
Chris
Job Details:
12/20/2024
Replaced led board and control board now all the lights are on and display is being responsive put unit on extended defrost to allow the frost to melt and for the unit can cool properly complete
We serviced a
Ge stove
Near Pittsford, NY 14534
Derek
Job Details:
12/20/2024
Needs new large burner. I replaced the large burner on the right side. The heat probe was burned up. I ran and tested the cook top it?s working perfectly now.
We serviced a
Samsung Range
Near Rochester, NY 14609
Tina
Job Details:
12/20/2024
range was working normal when i got there but when customers tried it she made it happen but then i realized she still had the knob on the light part so one i moved it off it stopped. it appears that nothing is wrong with range.
Let customer know to watch the position of the knobs when cooking in future
We serviced a
frigidaire refrigerator
Near Rush, NY 14543
JK
Job Details:
12/20/2024
Refrigerator evap fan motor bad and will need to be replaced to correct issue.
12-20-24: Replaced evap fan all is blowing and running good.
We serviced a
GE Oven
Near Rochester, NY 14622
Cristian
Job Details:
12/19/2024
Push the door switch hinge in causing noise. Unit is unlocked now. Explain to customer to avoid using self clean.
We serviced a
Ge dishwasher
Near Webster, NY 14580
Chris
Job Details:
12/19/2024
Installed new customer supplied dishwasher - had to replaced supply line as old was too short
We serviced a
Frigidaire Refrigerator
Near North Chili, NY 14514
JK
Job Details:
12/19/2024
Icemaker thermostat broken off twist tray reattached temporarily,icemaker will need to be replaced. Replaced icemaker ran full test all filled and operated good adviced customer to allow 24 hours for ice.
We serviced a
Kitchenaid Stove
Near Fairport, NY 14450
Jose R
Job Details:
12/19/2024
Cx had a bad light inside the fridge would need to get a five pack and install the lights also had to educate Cx that all the electode spark when trying to ignite a burner
We serviced a
Kitchenaid Dishwasher
Near Fairport, NY 14450
Jose R
Job Details:
12/19/2024
Replaced display now unit is turning on and operating with in specs complete
We serviced a
kenmore washer
Near Pittsford, NY 14534
Tina
Job Details:
12/19/2024
Customer stated that washer was making a squeaky sound when agitating but it has not done it in a few days. While I installed a maintenance kit and cleaned the dryer out I ran a load of wash and I did not hear any squeaking sounds. Told customer that if it starts to happen again to record it.
Short run vent cleaning was done.
We serviced a
Bosch Washer
Near Penfield, NY 14526
Chris
Job Details:
12/19/2024
Washer seems to be working on todays visit
Dishwasher let unit run and unable to duplicate leak , leveled unit and found broken wire harness
Estimate to replace harness would be approx 235-255.00 plus tax and Shipping due if applicable on return
We serviced a
Ge oven
Near Canandaigua, NY 14424
Derek
Job Details:
12/19/2024
I couldn?t find anything wrong with the oven.
We serviced a
Whirlpool Dishwasher
Near Rochester, NY 14606
JK
Job Details:
12/19/2024
Debri stuck in drain hose and Ptrap removed all debri ran and tested all is draining normal, cleaned filter all operations are running good.
We serviced a
Samsung Stove
Near Canandaigua, NY 14424
Derek
Job Details:
12/19/2024
WPW10179146 & WPW10300022for ice maker repair
We serviced a
maytag dryer
Near Pittsford, NY 14534
Jose R
Job Details:
12/19/2024
Customer unit was making loud noise when in operation went ahead and replaced maintenance kit now u it is operating with in specs complete
We serviced a
Ge refrigerator
Near Rochester, NY 14624
JK
Job Details:
12/19/2024
FF Evap fan bad and will need to be replaced. Replaced evap fan ran and tested all and all is running and cooling good. Adviced customer unit needs to get lifted and pulled out so can vacuum condenser coils and fan.
We serviced a
kenmore dryer
Near Fairport, NY 14450
Tina
Job Details:
12/19/2024
dryer belt broke so a maintenance kit was installed. i also took apart entire dryer and cleaned it out blower house and wheel included.
short run vent cleaning was also done.
We serviced a
Maytag Dryer
Near Churchville, NY 14428
JK
Job Details:
12/19/2024
Belt broken due to age, replaced ran and tested all is working good.
We serviced a
LG Range
Near Rochester, NY 14612
Cristian
Job Details:
12/19/2024
Customer had a double oven. Explain how the temperatures work
And calibrate it.
We serviced a
Lg washer
Near Fairport, NY 14450
Tina
Job Details:
12/19/2024
washer would not drain so i installed a new drain pump and ran a quick wash when i was done and its working without issues. i also cleaned gasket due to the drain hole in the front bottom being clogged.
We serviced a
Samsung Oven
Near Pittsford, NY 14534
Tina
Job Details:
12/19/2024
Oven is heating intermittently, tested element and that?s good so checked for Voltage and it?s not receiving consistent voltage. i checked the broil element and it?s receiving voltage the way it should. a new board it needed. customer is going to talk to wife and might just get a new oven but if they decide to fix part number is in the notes.
We serviced a
frigidaire Oven
Near Webster, NY 14580
Chris
Job Details:
12/19/2024
Replaced bake igniter and unit is now operational
We serviced a
Samsung dishwasher
Near Webster, NY 14580
Chris
Job Details:
12/19/2024
Needs new pump and sump assy
Estimate approx 370.00-390.00 plus tax and shipping would be due if repaired
Part also appears to be on back order and no eta on availability
No repair at this time
We serviced a
LG Dishwasher
Near Ontario, NY 14519
Chris
Job Details:
12/19/2024
Replaced dishwasher user interface/ console and checks ok on todays visit
We serviced a
Whirlpool Dryer
Near Penfield, NY 14526
Chris
Job Details:
12/19/2024
Gas valve leaking by and motor has shaft play
No repair at this time approx 450.00 plus tax would be due on return if orderd
We serviced a
Kitchenadi Dishwasher
Near Victor, NY 14564
Derek
Job Details:
12/19/2024
The drip tray has some water in it and that was setting off the float sensor. I cleaned the water out and ran to inspect for leaks. None found at this time. Maybe something too big was out in the front of the dishwasher and was flooding out the front of the unit causing it to drip. Looks like customer is using cascade pods so those shouldn?t be an issue.
We serviced a
Frigidaire Oven
Near Hilton, NY 14468
JK
Job Details:
12/19/2024
Bake igniter bad, Replaced bake igniter and tested all is working good. Customer declined dryer vent cleaning.
Claim ID: 016475224131
We serviced a
Whirlpool Dryer
Near Rochester, NY 14626
Cristian
Job Details:
12/19/2024
Replace pulley and belt tested unit working normal now
We serviced a
Lg refrigerator
Near Victor, NY 14564
Derek
Job Details:
12/19/2024
Everything is running like it should be all the fans are coming on the compressor is coming on theoretically it should be cooling. It either has a sealed system leak and lost all its refrigerant or the compressor is broken internally. It has had the compressor replaced at some point it?s not original. The unit is a 2017 and should be under the 10yr warranty for lg linear compressors.
We serviced a
frigidaire refrigerator
Near Hilton, NY 14468
JK
Job Details:
12/19/2024
Icemaker motor stripped and will need to be replaced.
We serviced a
ge oven
Near Macedon, NY 14502
Derek
Job Details:
12/18/2024
Oven was running hot so I turned the offset down about 10 degrees. It was running in the 360 range when at 350 the temperature probe tested within spec
We serviced a
LG Refrigerator
Near Fairport, NY 14450
Jose R
Job Details:
12/18/2024
Cx has a bad compressor condenser fan is running and compressor running waited 15 min and did not get a full frost pattern Cx will be exploring there options on a brand new unit
We serviced a
Whirlpool Washer
Near Rochester, NY 14609
Chris
Job Details:
12/18/2024
Needs gearbox and hub kit
No repair at this time
Estimate would be approximately 420.00 plus tax and shipping due on return if repaired.
Gave estimate and diag over phone
We serviced a
Bosch Dishwasher
Near Webster, NY 14580
Cristian
Job Details:
12/18/2024
Educate customers how to to reset the dishwasher to use other settings
We serviced a
Ge dryer
Near Victor, NY 14564
Derek
Job Details:
12/18/2024
Needs door switch on dryer. I cleaned the drain holes in the door boot and it?s seems to not be leaking. I replaced the door switch and the dryer is working fantastic.
We serviced a
Samsung Refrigerator
Near Webster, NY 14580
Chris
Job Details:
12/18/2024
Replaced front left orifice on range - customer supplied -
Refrigerator replaced defrost drain and sensor upgrade only - evap cover was different shape - if issue with ff evap fan or defrost issue in ff section needs cover
We serviced a
Kenmore Dishwasher
Near Victor, NY 14564
Derek
Job Details:
12/18/2024
Water valve adaptor will not come out of the old inlet valve so I need to get the adaptor for this new valve to fit. I replaced the valve and the adaptor and it?s working good no leaking.
We serviced a
Sasmung dishwasher
Near Webster, NY 14580
Chris
Job Details:
12/18/2024
Replaced drain motor and supply hose
Unit tests ok
We serviced a
Kenmore Refrigerator
Near Penfield, NY 14526
Chris
Job Details:
12/18/2024
Needs icemaker and bucket assembly
Estimate approx 580.00 plus tax and shipping would be due
Also freezer middle drawer is cracked would be an additional 126.00 plus tax part cost if ordered
No repair at this time
We serviced a
Ge Washer
Near Rochester, NY 14623
JK
Job Details:
12/18/2024
Drain pump clogged with sand, removed drain pump cleaned ran and tested all and all is leak free and draining good.
We serviced a
GE Microwave
Near Fairport, NY 14450
Derek
Job Details:
12/18/2024
Needs the control panel WB56X38149
I replaced the panel and controls it?s working good.
We serviced a
Amana Dryer
Near Rochester, NY 14612
Cristian
Job Details:
12/18/2024
Replace thermo fuse tested unit working normal now
We serviced a
lg refrigerator
Near Pittsford, NY 14534
Tina
Job Details:
12/18/2024
Customer has an FFE error which is the FZ evap fan. I was not able to get fan on at all. Part is out of stock but fridge is also justifying ver 1 year old so customer is going to see if LG will fix if not then the part number is n the notes for us to order.
We serviced a
Whirlpool Washer
Near Ontario, NY 14519
Chris
Job Details:
12/18/2024
Replaced electronic controller and motor now operational -checks ok
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14612
Cristian
Job Details:
12/18/2024
Replace freezer fan motor wait 24 hours for proper cooling
We serviced a
frigidaire refrigerator
Near Webster, NY 14580
Cristian
Job Details:
12/18/2024
Replace fan motor and blade tested unit working normal now wait 24 hours for proper cooling
We serviced a
Bosch Dishwasher
Near Pittsford, NY 14534
Tina
Job Details:
12/18/2024
23 year old bosch dishwasher will fill but then makes a sound like the motor isn?t turning on. i removed the kickplate and the flooring under the dishwasher was completely wet like there has been a leak for awhile. the wood was buckling and coming up. i went into the basement and you can see the water dripping down and the wetness of the boards. customer is going to get a new dishwasher
We serviced a
Mayatg washer
Near Rochester, NY 14624
JK
Job Details:
12/18/2024
Water lines swapped on hot cold, machine with auto temp control will continue to fill when it's calling for cold water and only getting hot. Swapped lines ran and tested pressure switch and all is filling and running good.
We serviced a
LG dryer
Near Webster, NY 14580
Chris
Job Details:
12/18/2024
Flow sense was coming on due to what appears to be restricted vent
Replaced short section of vent and tests ok
We serviced a
Whirlpool oven
Near Fairport, NY 14450
Derek
Job Details:
12/18/2024
I flipped the breaker and reboot the oven the touch screen is working now. If the problem continues then I suggest replacing the touch screen. Pn# W11297725
We serviced a
Maytag Washer
Near Pittsford, NY 14534
Jose R
Job Details:
12/18/2024
Gear case was making squeaky noise but everything was still operating with in specs gear case not showing Cx will run the unit until it completely stops working then will be exploring there options in a brand new unit
We serviced a
Kenmore Refrigerator
Near Rochester, NY 14624
JK
Job Details:
12/18/2024
Leave partially completed****FF damper motor bad and will need to be replaced, will have to look online for part since they want a full assembly and part is NLA.
We serviced a
Mayatg Oven
Near Spencerport, NY 14559
JK
Job Details:
12/18/2024
Oven bake element bad and will need to be replaced. Replaced bake element ran and tested all is heating and running good.
We serviced a
Kitchenaid Dishwasher
Near Fairport, NY 14450
Jose R
Job Details:
12/18/2024
Cx unit is not circulating but getting the 120 to the motor Cx will need sump to get issue resolved
We serviced a
Whirlpool washer
Near Fairport, NY 14450
Tina
Job Details:
12/17/2024
Washer sounds like an airplane taking off when in the spin cycle. A new gear case is needed. Due to age of appliance (11 years) customer is going to get a new washer.
We serviced a
Kitchen Aid Dishwasher
Near Webster, NY 14580
Chris
Job Details:
12/17/2024
Kitchenaid range hood needs sockets and bulbs if issue comes back
Sockets are NLA and we are unable to repair.
Replaced updated pump and tube on dishwasher and unit now drains properly.
Recommend customer use oven with out spill liner to see if temps act normal .
Dryer vent is longer with multiple bends
Will have to manually disconnect behind dryer and snake what we can
Estimate approx 200-250 plus tax
We serviced a
Ge Microwave
Near Fairport, NY 14450
Tina
Job Details:
12/17/2024
microwave is built in and had to be removed in order to access boards. there is 120VAC at the noise filter but there is not 120VAC going to CN1 and CN2 on the other board so the wire harness is broken and needed. customer thinks they are just going to get a new one but if they decide to fix this the part number and prices are in the notes.
2nd tech would be needed to u install and do entire wire harness if they decide to fix and customer knows that.
fridge in basement needs a new compressor. they are going to get a new appliance.
We serviced a
LG refrigerator
Near Rochester, NY 14626
Cristian
Job Details:
12/17/2024
Gurgling noise is coming from compressors. We do not work on compressors. Explain to customer to call LG direct.
We serviced a
Lg dryer
Near Penfield, NY 14526
Chris
Job Details:
12/17/2024
Replaced heater thermostat and repaired wire terminal on element - cycled unit and unit is now heating.
Vent exit on exterior is 2nd story unable to inspect vent - if issue returns recommend vent wizard clean / inspect vent
We serviced a
Kenmore Washer
Near Rochester, NY 14609
Cristian
Job Details:
12/17/2024
Replace shocks and calibrated unit
We serviced a
Kenmore Freezer
Near Pittsford, NY 14534
Derek
Job Details:
12/17/2024
Needs new fridge. The wiring harness is all cracked at the hinge.
We serviced a
whirlpool washer
Near Fairport, NY 14450
Tina
Job Details:
12/17/2024
lid lock works it was the spring to keep lid open that had broken. new one was installed and lid is opening and washer is working without issues.
We serviced a
kenmore washer
Near Pittsford, NY 14534
Tina
Job Details:
12/17/2024
Agitator would not turn, when I took apart the dogs were worn down so a new set was installed and washer is now working without issues.
We serviced a
Ge stove
Near Victor, NY 14564
Derek
Job Details:
12/17/2024
I found debris blocking the orifices, and the holes in the tops of the burners. This was restricting the fuel and causing it to not fire up the burners. I cleaned everything out and the burners are all working now.
We serviced a
LG Dishwasher
Near Fairport, NY 14450
Derek
Job Details:
12/17/2024
Dishwasher has AE error code. I pulled the dishwasher out and cleaned the water from the drip tray. I ran and tested the dishwasher I didn?t see any leaks underneath. It?s probably just condensation built up.
We serviced a
frigidaire refrigerator
Near Penfield, NY 14526
Chris
Job Details:
12/17/2024
Found 120v and low voltage to inverter - replaced inverter and compressor will not turn over - possible sealed system issue recommend customer contact factory service to see if there is any warranty left on refrigerator
We serviced a
whirlpool dryer
Near Fairport, NY 14450
Derek
Job Details:
12/17/2024
I replaced the cracked blower fan. The belt and pulley looks good I checked the drum rollers too. Ran and tested the dryer sounds good now. The vent was definitely dirty and I cleaned it out.
We serviced a
Samsung Dryer
Near Rochester, NY 14626
Cristian
Job Details:
12/17/2024
Cleaned filter and the inside of the dryer, causing noise.
We serviced a
Samsung refrigerator
Near Fairport, NY 14450
Tina
Job Details:
12/17/2024
Fridge ice maker and bucket are completely frozen over. Customer called Samsung while I was here and they are going out cover the repair.
We serviced a
LG Washer
Near Irondequoit, NY 14622
Jose R
Job Details:
12/17/2024
Customer education inform Cx to not over load the unit would recommend to take comforters to the laundry Matt and to go half way or three fourths of the drum but everything passed mechanically informed Cx to monitor unit and educate us on how it?s going
We serviced a
Frigidaire Refrigerator
Near Rochester, NY 14626
Jose R
Job Details:
12/17/2024
Cx unit is over cooling in the fridge made an adjustment to damper to make sure it is opening and closing properly if issue keeps on happening would recommend tower temp sensor and board it's showing that the damper is not available order Cx will have to get in contact with extended warranty and explore there options on a even exchange or reimbursement
We serviced a
Ge dryer
Near Fairport, NY 14450
Tina
Job Details:
12/17/2024
dryer was not heating so I took apart and tested all components and everything tested out well make sure everything was connected correctly. Put back together ran dryer and it was heating tested multiple times and heated every time on different settings.
We serviced a
Kitchenaid Oven
Near Webster, NY 14580
Chris
Job Details:
12/17/2024
Oven appears to running 50-75 degrees warmer than set temp @350*
Temp sensor is within range unit would need new temp controller but part is NLA and we are unable to repair
We serviced a
Ge oven
Near Irondequoit, NY 14609
Cristian
Job Details:
12/17/2024
Check all heating elements and temp sensor all reads good Check unit with my pro lead didn?t see no issues unit is working within spec
We serviced a
Whirlpool refrigerator
Near Hilton, NY 14468
Cristian
Job Details:
12/17/2024
Cleaned out drain plug for customer draining down normal now
We serviced a
Bosch dishwasher
Near Webster, NY 14580
Chris
Job Details:
12/16/2024
Repaired harness unit still will not power up
Appears electronics may have been damaged when wires originally broke.
Estimate is approx 500.00 plus tax due on return if parts ordered - no repair at this time
We serviced a
GE oven
Near Sodus, NY 14551
Chris
Job Details:
12/16/2024
Bake and broil functions appear to be working on todays visit
Broil will only work if door is closed on this model small chance valve is sticking intermittently but do not recommend replacing unless issue persists
We serviced a
Maytag Dryer
Near Fairport, NY 14450
Jose R
Job Details:
12/16/2024
Replaced roller and cleaned out the motor which had a sock and a bunch of change stuck in unit now it?s operating with in specs complete
We serviced a
whirlpool microwave
Near Pittsford, NY 14534
Tina
Job Details:
12/16/2024
Microwave in running and heating without issues. He said over weekend it made a flutter sound multiple times when you would first start it and it did it one time while I was here but since then it has made any unusual sounds.
We serviced a
Kenmore refrigerator
Near Penfield, NY 14526
Cristian
Job Details:
12/16/2024
Seal system issue will recommend new fridge
We serviced a
Kenmore refrigerator
Near Fairport, NY 14450
Cristian
Job Details:
12/16/2024
If customer calls back will recommend inverter board
We serviced a
Samsung dryer
Near Hilton, NY 14468
JK
Job Details:
12/16/2024
Heating element bad, will replace under part warranty. Replaced heating element ran and tested all is heating and running good, vacuumed inside of unit.
We serviced a
Kenmore refrigerator
Near Penfield, NY 14526
Chris
Job Details:
12/16/2024
Replaced evaporator fan motor and unit now checks ok
- may take 24 hours to reach set temps
We serviced a
Kenmore refrigerator
Near Fairport, NY 14450
Jose R
Job Details:
12/16/2024
Replaced defrost thermostat and made sure that the unit was not iced over unit should be operating with in specs informed Cx on 90 day service call and one year warranty on parts complete
We serviced a
samsung refrigerator
Near Pittsford, NY 14534
Derek
Job Details:
12/16/2024
I pulled the drain tubes they?re clear. I checked the reservoir for leaks I didn?t see any signs of water: it looks like the drain for the fridge evap is the problem I ran my steam vac and blew through the lines. I had steam coming from inside the freezer and the fridge. That tells me the lines are open and free of debris.
We serviced a
Speed queen washer
Near Pittsford, NY 14534
Tina
Job Details:
12/16/2024
washer works intermittently and when it doesn?t work it the lid lock, spin and wash buttons flash 3 times then pause. i found a bulletin about the lid lock and and the lid switch arm and made sure it was in the right position and that the lid was less than 2? open when the switch was activated.
i called speed queen tech support and Jeff had me check the same thing with the lid switch arm and when that was verified as good i went to the main board and tested black wire on H1 to Red wire on H5 and it shows continuity so board is shorted and a new one is needed.
jeff stated that customer still has 1002 days left with her warranty which covered parts and labor so the part number (204659P) was given to her for her to call speed queen and set us service for warranty call.
dryer vent was replaced
We serviced a
GE Oven
Near Pittsford, NY 14534
Jose R
Job Details:
12/16/2024
installed new lower cooling fan and sensor board and dbl wall oven is working without issues. customer does know that if it starts happening again its will also need the control board changed out also. part number for that is in notes.
We serviced a
Frigidaire Refrigerator
Near Hilton, NY 14468
JK
Job Details:
12/16/2024
Led lights on dispenser burnt out due to defective led module and prior service company defective repair of leaking dispenser, dispenser will need to be replaced as a assembly.
Dispenser Assembly: 5304533221
12-16-24: Installed dispenser Assembly tested all and all is working good.
We serviced a
frigidaire refrigerator
Near Rochester, NY 14624
JK
Job Details:
12/16/2024
Defrost timer bad and customer will replace unit.
We serviced a
Maytag washer
Near Fairport, NY 14450
Cristian
Job Details:
12/16/2024
Educated customer how to use the washer did a short vent cleaning for Dryer
We serviced a
Maytag Washer
Near Webster, NY 14580
Cristian
Job Details:
12/16/2024
Replace drain pump tested unit working normal now
We serviced a
Whirlpool WAsher
Near Fairport, NY 14450
Tina
Job Details:
12/16/2024
installed lid lock and striker and started washer and it locked and is working without issues.
We serviced a
Samsung dryer
Near Rochester, NY 14609
Jose R
Job Details:
12/16/2024
Unit had a broken belt and one bad supporter went ahead and replaced maintenance kit now unit is operating with in specs
We serviced a
MAYTAG WASHER
Near Webster, NY 14580
Chris
Job Details:
12/16/2024
Needs rear bearing - no repair at this time
Approx 605.00 plus freight would be due on return
We serviced a
Kenmore dryer
Near Webster, NY 14580
Chris
Job Details:
12/16/2024
Replaced rollers, pulley and belt kit - unit checks ok
We serviced a
KEnmore Microwave
Near Fairport, NY 14450
Jose R
Job Details:
12/16/2024
Replaced main board and noise filter now unit is operating with in specs complete