We serviced a
Whirlpool Dishwasher
Near Rochester, NY 14619
Jose D
Job Details: 03/21/2024
Standing water on site. The dishwasher will not drain. After removing the drain pump, there was an object jamming up the drain pump propeller. I removed the object ran and tested, the dishwasher now drains properly.
We serviced a
Frigidaire Dishwasher
Near Ontario, NY 14519
Chris
Job Details: 03/21/2024
Replaced drain pump and sound and drains properly
We serviced a
Frigidaire Refrigerator
Near Rochester, NY 14604
Cristian
Job Details: 03/21/2024
Going to need a right door
We serviced a
Whirlpool Refrigerator
Near Fairport, NY 14450
Tina
Job Details: 03/21/2024
Freezer had an abnormal frost pattern. Fridge is completely warm after testing components and running a diagnostic. The fridge needs a main board and a thermostat harness customer is just going to get a new one due to age of this Appliance.
We serviced a
frigidaire dishwasher
Near Webster, NY 14580
Chris
Job Details: 03/21/2024
Dishwasher needs atleast spray arms as seems are split Dishwasher estimate 214 plus tax/ shipping and labor would be due . Down draft needs right rear burner estimate approx 180 plus tax would be due If customer wants to replace blower it would be an additional 350 plus tax and part appears to be on back order with no eta . Don?t see any obstruction in vent as vent flap is fully open under porch while vent is running - possibility vent motor is weak but unable to verify No repair at this time
We serviced a
Ge Dryer
Near Penfield, NY 14526
Cristian
Job Details: 03/21/2024
Unit was not getting 240 V to the dryer to start I check the breaker it was off turn it on and off now unit is working normal.
We serviced a
Electrlux Dryer
Near Rochester, NY 14626
Jose D
Job Details: 03/21/2024
The limiter did not pass the continuity test. The limiter will need to be replaced. I replaced the limiter, the dryer now goes into a cycle and works properly. Dryer has a short vent with a strong airflow blowing outside.
We serviced a
whirlpool dishwasher
Near Henrietta, NY 14467
Tina
Job Details: 03/21/2024
Dishwasher has no error codes, ran a diagnostic and there was no leaking, I took off spray arms and there was plastic stuck on a few of the holes, I removed it and ran dishwasher for about 25mon and there is no leaking. I am going to part number for spray arms and door seal in notes if for any reason it starts to leak again and customer wants int fixed. Let customer know if there is more to fix then there would be some addition labor but not the full amount only because the door would need to be taken off for the seal.
We serviced a
Whirlpool Refrigerator
Near Palmyra, NY 14522
Derek
Job Details: 03/21/2024
I found that there was a half an ice cube stuck in the ice maker causing the fingers to not move.
We serviced a
samsung refrigerator
Near Irondequoit, NY 14609
JK
Job Details: 03/21/2024
Icemaker will need kit and no kit available customer will not repair due to age of machine.
We serviced a
WHIRLPOOL DISHWASER
Near Rochester, NY 14618
Cristian
Job Details: 03/21/2024
Replace wash motor tested unit workin normal now .
We serviced a
Maytag range
Near Hilton, NY 14468
JK
Job Details: 03/21/2024
Bake igniter bad replaced ran and tested all is working good.
We serviced a
Kenmore oven
Near Penfield, NY 14526
Chris
Job Details: 03/21/2024
Replaced bake igniter and unit heats well Recommend manually cleaning before use as there is some boil over / spills that may smoke when oven gets hot No email provided
We serviced a
GE Refrigerator
Near Irondequoit, NY 14617
Cristian
Job Details: 03/21/2024
Fridge noise issue possible freezer fan motor # will start with that if noise comes back again. Did a coil cleaning on fridge Dryer replace vent cover and long run vent cleaning .
We serviced a
Whirlpool upright freezer
Near Fairport, NY 14450
Tina
Job Details: 03/21/2024
3/21 installed new ice maker and it went into harvest mode on its own and filled without issues. Did a long run vent cleaning while there
We serviced a
bosch dishwasher
Near West Henrietta, NY 14586
Jose R
Job Details: 03/21/2024
Customer complaint was that the door would not open all the way went ahead made sure the hinges were on right and nothing was pinching it now unit is operating with in specs complete
We serviced a
samsung washer
Near Webster, NY 14580
Chris
Job Details: 03/21/2024
Needs new bearing and basket No repair at this time
We serviced a
frigidaire oven
Near Fairport, NY 14450
Derek
Job Details: 03/21/2024
I replaced the probe and ran the oven it worked good. If it happens again I notified the customer it?s possible the board could be bad. For now all is working good. Only doing the oven right now. For the temp sensor. The fridge to do the water it needs the valve and the housing for the water filter. $445 to fix. The door needs replacing the hinge for the million is broken. The dispenser is a complete part to change out for the lever. The dispenser is $225 and the door is about $500. They going to hold off in the fridge and let us know if they want the water fixed. 10yr old fridge
We serviced a
ge stove
Near Pittsford, NY 14534
Derek
Job Details: 03/21/2024
Replaced the front oven cover the glass had come loose. Customer has the front door assy. They are ordering a new burner. Will have to come back and replace that.
We serviced a
kitchenaid refrigerator
Near Victor, NY 14564
Derek
Job Details: 03/21/2024
3/20/24 the wrong burner came in and a new one is on order. 3/22/24 late am is the rescheduled time. Cook top needs a new burner large burner. Fridge is 10yrs old and the compressor sounds very loud. I ran diagnostics and found no errors or issues. All fans and dampeners are working properly. Time for a new fridge this one is on its last legs.
We serviced a
Ge Refrigerator
Near Hilton, NY 14468
JK
Job Details: 03/21/2024
Defrost timer not allowing unit to defrost and would change that along with defrost bimetal 03-21-24: Replaced defrost bimetal, defrost timer and temp sensor ran and tested all and all is working good.
We serviced a
Whrilpool dryer
Near Rochester, NY 14623
Jose D
Job Details: 03/21/2024
Squeaking noise on site. Repaired the issue with the maintenance kit. Ran and tested, the noise is now gone and the dryer is running good.
We serviced a
Maytag Dryer
Near West Henrietta, NY 14586
Jose D
Job Details: 03/21/2024
The thermal fuse did not pass the continuity test, and it will need to be replaced. I replaced the thermal fuse, ran and tested, the dryer now goes into cycle and works properly. Reccomend to get the vents professionally cleaned, unable to clean the vent passed two feet outside without causing damage to my equipment.
We serviced a
amana oven
Near East Rochester, NY 14445
Jose R
Job Details: 03/20/2024
Customer complaint was that the heating element on the broil section was not working when diagnosing unit both elects have continuity and also getting proper voltage to the elements as well inform customer to monitor unit but everything is working with in specs
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14624
JK
Job Details: 03/20/2024
Refrigerator FF drain clogged cleared ice and clog tested drain all is draining and running good.
We serviced a
amana refrigerator
Near Rochester, NY 14613
Cristian
Job Details: 03/20/2024
Seal system issue will recommend new fridge
We serviced a
Whirlpool Dryer
Near East Rochester, NY 14445
Jose R
Job Details: 03/20/2024
Customer complaint was the at the dryer was not running and would spit a error code for a control board when looking up I?m viewing that the board is out of stock and unavailable to order also looked at the dishwasher and notice there was a fork underneath the float switch not allowing it to start removed fork now unit operating with in specs
We serviced a
Kenmore dryer
Near Rochester, NY 14612
Jose D
Job Details: 03/20/2024
The push to start switch does not have continuity and will need to be replaced.
We serviced a
Samsung refrigerator
Near Fairport, NY 14450
Jose R
Job Details: 03/20/2024
Customer complaint was that the unit was leaking out the front when diagnosing unit notice that the drain hole was iced over and drain line was all dunked up went ahead and did a cleaning now unit is operating with in specs complete
We serviced a
Haier Refrigerator
Near Rochester, NY 14625
Cristian
Job Details: 03/20/2024
Compressor issue will recommend checking compressor.
We serviced a
lg washer
Near Webster, NY 14580
Chris
Job Details: 03/20/2024
Only leak present at time of service was very small from drain hose at bottom of bellow , appears it pulled off bellow at somepoint and was dripping - reinstalled hose and clamp and unable to locate any other leaks - unit does have signs of bearing / spin basket starting to go bad - recommend customer start looking for new washer Checked dryer vent from outside and looks clear from visual inspection only .
We serviced a
washer dishwasher
Near Rochester, NY 14625
Chris
Job Details: 03/20/2024
Replaced faulty drain pump and installed lower rack roller kit
We serviced a
amana washer
Near Irondequoit, NY 14617
Jose D
Job Details: 03/20/2024
The washer was in a flood safe mode. The washer passed the diagnostic test, no stored error codes, also did a calibration test. The washer wasn't leveled, leaning to the left, there a possibility the two left shocks are worn out. Would reccomend to replace the shocks of they keep having issues.
We serviced a
frigidaire washer
Near Williamson, NY 14589
Chris
Job Details: 03/20/2024
Replaced leaky inlet hose and drive pulley kit - unit checks ok
We serviced a
BOSCH DSISHWASHER
Near Honeoye Falls, NY 14472
Derek
Job Details: 03/20/2024
I pulled the filter and vacuumed out inside the sump. I pulled the cover off of the main pump inlet and vacuumed. I found a long plastic piece that?s used to hold veggies together inside the vacuum when I dumped the water out. I ran and tested the dishwasher it sounds and is working normally for 20 min.
We serviced a
frigidaire dishwasher
Near Fairport, NY 14450
Cristian
Job Details: 03/20/2024
Dishwasher Door was not closing correct causing the door to pop open causing unit not to start Reinstall Dishwasher now unit is secured close fine dispensers opens and unit drains .
We serviced a
AMANA WASHER
Near Rochester, NY 14613
Jose D
Job Details: 03/20/2024
No signs of water Leaking from the washing machine. Water is splashing onto the floor because the drain hose is angling towards the edge of the sink tub. The drain hose needs to face down towards the bottom of the sink tub.
We serviced a
Whirlpool Washer
Near Brockport, NY 14420
JK
Job Details: 03/20/2024
Lid switch bad and agitator dogs replaced all ran and tested all is working good.
We serviced a
GE Refrigerator
Near Rochester, NY 14626
JK
Job Details: 03/20/2024
FF evap fan not operating and will need to be change along with software update, changed evap fan in FF section and completed software update ran and tested all components all are checking good and running good FF section temps at start 62? after fan replacement and software install temp has dropped to 35? at upper right vent channel.
We serviced a
Samsung Refrigerator
Near Rochester, NY 14610
Jose R
Job Details: 03/20/2024
Customer complaint was that the ice maker was not working and the tray was frozen over and could not pull out customer would need a new ice maker and also would need to defrost that tray to pull it out because it?s all frozen over customer will try to deal with Samsung to see if they can cover it or give us a call back if wanting to go along with the repair
We serviced a
samsung washer
Near Hilton, NY 14468
JK
Job Details: 03/20/2024
Washer filter clogged, removed clog ran and tested all through service mode all is filling and draining good, no error codes, water leaking from house water Valve informed customer of leak and suggested replacing water shutoff valve.
We serviced a
Electrolux dryer
Near Rochester, NY 14621
Jose R
Job Details: 03/20/2024
Went ahead and replaced board and did a short vent run and educated customer to monitor unit and let us know how it?s going
We serviced a
Whirlpool Washer
Near Rochester, NY 14618
Jose D
Job Details: 03/20/2024
Installed the washing machine, ran and tested, all components for the washer are working properly.
We serviced a
whirlpool dishwasher
Near Rochester, NY 14619
Jose D
Job Details: 03/20/2024
Standing water on site, with water dripping from the bottoms right corner. After removing the door front panel, I was able to see that the leak was coming from the washers vent. The bottom of the vent seal is deteriated and would need to be replaced. Replaced the vent, ran and test, no signs of water coming from the vent anymore.
We serviced a
GE Washer
Near East Rochester, NY 14445
Jose R
Job Details: 03/20/2024
Cover on the display came off had put it back together now unit is operating with in specs
We serviced a
Frigidaire freezer
Near Williamson, NY 14589
Chris
Job Details: 03/20/2024
Replaced compressor inverter board and compressor started running and cooling - may take 24 hours to reach set temps
We serviced a
frigidaire microwave
Near Pittsford, NY 14534
Derek
Job Details: 03/20/2024
He touch pannel isn?t working. It?s built into the door and part of the front glass. It needs a new front panel control board. Going to be pushing $600.00 to repair she?s going to look at new units.
We serviced a
Frigidaire Diswasher
Near Ontario, NY 14519
Chris
Job Details: 03/19/2024
Replaced water level sensor and error code is gone - unit appears ok
We serviced a
Maytag Dishwasher
Near Penfield, NY 14526
Chris
Job Details: 03/19/2024
Replaced upper rack support
We serviced a
Lg Dryer
Near West Henrietta, NY 14586
Derek
Job Details: 03/19/2024
I took the dryer apart and cleaned it out. The vent is under the deck and it?s completely sealed off so I can?t get to it.
We serviced a
Maytag Washer
Near Palmyra, NY 14522
Tina
Job Details: 03/19/2024
Washer would not agitate correctly, I was able to get the agitator off and the post was covered in hair that was wrapped around it so it was preventing agitator from gripping how it should to move correct. I cleaned the agitator off and the post and put it all back together and washer is working without issues. Daughter Brianna was home and sign for her father
We serviced a
Ge Oven
Near Rochester, NY 14618
Tina
Job Details: 03/19/2024
Installed new bake element and oven is heating to temp without issues
We serviced a
Whirlpool Washer
Near Rochester, NY 14625
Cristian
Job Details: 03/19/2024
Check for error code no error code ran a full diagnostic and pass didn?t see no issues .
We serviced a
whirlpool garbage disposal
Near Penfield, NY 14526
Chris
Job Details: 03/19/2024
Installed new disposal
We serviced a
subzero upright freezer
Near Webster, NY 14580
Chris
Job Details: 03/19/2024
Needs inlet and icemaker - turned ice maker off customer will call if ordered - customer may try to order parts and have us install. Sent email invoice only - homeowner not present
We serviced a
frigidaire refrigerator
Near Rochester, NY 14612
JK
Job Details: 03/19/2024
Customer replaced icemaker by themselves and didn't cycle properly cycled.
We serviced a
Bosch Dishwasher
Near Rochester, NY 14615
Jose R
Job Details: 03/19/2024
Customer complaint was that the unit would not work when diagnosing unit notice customer had a bad board and would need to be replaced
We serviced a
Kitchenaid Microwave
Near Penfield, NY 14526
Cristian
Job Details: 03/19/2024
I need to find the right small bulb holder to quote customer could not find . Will give customer call once we find parts
We serviced a
Frigidaire Refrigerator
Near Webster, NY 14580
Chris
Job Details: 03/19/2024
Replaced upper ff ice maker
We serviced a
frigidaire dishwasher
Near Penfield, NY 14526
Tina
Job Details: 03/19/2024
Customer said that her bottom of dishwasher was full of water and leaking out corner of door so she googled what to do and tool filter out and was complete full of stuff. She cleaned it out then ran it and noticed the drip was still there. I got there and turned the dishwasher on and ran it while I did the dryer venting. Dishwasher ran over 30 min an and there was no leak or drip.
We serviced a
Dishwasher Bosch
Near Brighton, NY 14610
Jose R
Job Details: 03/19/2024
Customer complaint was that the unit would spit a e11 error code when diagnosing unit could not replicate any issue or error codes went ahead and did a cleaning on the dishwasher and also a dry vent clean as well and both units should be working with in specs complete
We serviced a
Kitcheniad Oven
Near Irondequoit, NY 14617
Jose D
Job Details: 03/19/2024
Both the oven and stove not working on site. No sparks coming from the stove. And no voltage going into the igniters. All fuses check out good. The unit will need a new main board.
We serviced a
Whirlpool Dryer
Near Williamson, NY 14589
Chris
Job Details: 03/19/2024
Replaced open heating element with new and tests ok
We serviced a
Bosch Dischwasher
Near Irondequoit, NY 14609
Cristian
Job Details: 03/19/2024
Remove drain cap from garbage disposal unit drains normal now .
We serviced a
frigidaire dishwasher
Near Fairport, NY 14450
Derek
Job Details: 03/19/2024
Installed longer corse thread screws. It should be all set.
We serviced a
Whirlpool Garbage disposal
Near Rochester, NY 14625
Derek
Job Details: 03/19/2024
Installed a new garbage disposal. The old one was seized up.
We serviced a
Whirlpool Washer
Near Rochester, NY 14623
Jose D
Job Details: 03/19/2024
The inner tub is broken off the shaft. Not economical to repair due to the age of the washing machine.
We serviced a
kenmore washer
Near Hilton, NY 14468
JK
Job Details: 03/19/2024
Main control board and noise filter loosing power through board transformer both will need to be replaced if problem comes back.
We serviced a
subzero refrigerator
Near Honeoye Falls, NY 14472
Derek
Job Details: 03/19/2024
This unit has dual compressors. The freezer compressor has zero voltage coming to it. No matter what setting the temp is on the compressor has no power. It looks like it needs a freezer thermostat and it was coming up as NLA obsolete part. Unit is from 1994.
We serviced a
Whirlpool dryer
Near Irondequoit, NY 14609
Jose D
Job Details: 03/19/2024
The dryer will not spin on site. The belt is broken and would need to be replaced. I repaired the issue with the maintenance kit. Ran and tested, the dryer now goes into cycle and works properly.
We serviced a
ROPER DRYER
Near Rochester, NY 14618
Tina
Job Details: 03/19/2024
Motor seized up and has a burning smell. Customer is going to get a new dryer
We serviced a
LG Microwave
Near Rochester, NY 14612
Jose R
Job Details: 03/19/2024
Customer needed microwave to be installed went ahead and and installed unit now it?s mounted right and operating with in specs complete
We serviced a
Maytag Washer
Near Fairport, NY 14450
Jose R
Job Details: 03/19/2024
Customer complaint was that the unit would not drain when diagnosing it notice that there was a sock stuck in the pump went ahead and ran a diagnostic with sock removed and everything passed and working with in specs complete
We serviced a
whirlpool washer
Near Fairport, NY 14450
Jose D
Job Details: 03/19/2024
Washer won't go into a cycle on site. Customer stated they seen an EO1 error code. I checked the filter, drain pump, and drain hose, and all are good. The main board is clicking, but not able to communicate properly. The main board is faulty and will need to be replaced.
We serviced a
frigidaire Stove
Near Rochester, NY 14605
Cristian
Job Details: 03/19/2024
Stove is infested with roaches I would recommend clean out all the roaches and then if still happening will request a new display board .
We serviced a
Maytag Washer
Near Rochester, NY 14617
Cristian
Job Details: 03/18/2024
Cleaned out drain pump filter now unit drains normal now
We serviced a
Ge Oven
Near Penfield, NY 14526
Jose D
Job Details: 03/18/2024
The bake element is damaged and will need to be replaced. I replaced the element, ran and tested, the oven now has good heat.
We serviced a
samsung oven
Near Rochester, NY 14626
JK
Job Details: 03/18/2024
Oven will need UI control board and power control board to repair.
We serviced a
Frigidaire Refrigerator
Near Rochester, NY 14621
Jose R
Job Details: 03/18/2024
Went ahead and replaced damper to make sure that the top section was not freezing also cleaned out deli control as well now unit is operating with in specs complete
We serviced a
Whirlpool Refrigerator
Near Rochester, NY 14624
Cristian
Job Details: 03/18/2024
Water tank was frozen causing no ice or water dispenser defrost water tank now unit is dispensing water and will make ice within 24 hours.
We serviced a
electrolux dryer
Near Webster, NY 14580
Chris
Job Details: 03/18/2024
Appears gas valve is sticking closed Estimate approx 385 plus tax and shipping would be due on return - no repair at this time
We serviced a
Maytag Dryer
Near Irondequoit, NY 14609
Jose D
Job Details: 03/18/2024
No heat on site. The thermal fuse did not pass the continuity test, and will need to be Replaced. I replaced the thermal fuse, ran and tested, the dryer now has heat and is working properly.
We serviced a
Samsung Washer
Near Fairport, NY 14450
Derek
Job Details: 03/18/2024
I wasn?t getting any water out of the drain line it I could hear the pump running.so I vacuumed the water out of the tub. I then pulled off all the drain lines and vacuumed them out. The problem was that I found an infant sock sucked up into the drain pump housing causing the blockage. I removed it reassembled the washer. I ran a rinse and spin cycle and it?s workin great now.
We serviced a
Speedqueen Washer
Near Fairport, NY 14450
Tina
Job Details: 03/18/2024
I installed new parts are there water isn't dripping anymore
We serviced a
Whirlpool refrigerator
Near Rochester, NY 14615
Jose R
Job Details: 03/18/2024
Customer complaint is that the unit would lose cooling in the freezer then freeze right back up when diagnosing unit everything was working right the recommendation would be to come back with thermostat and defrost timer replaced those parts now unit should be operating with in specs complete
We serviced a
BOSCH WALL OVEN
Near Fairport, NY 14450
Derek
Job Details: 03/18/2024
00642855 Temp probe 160.00 to fix Going to discuss the repair and call us back.
We serviced a
Electrolux Refrigerator
Near Rochester, NY 14626
JK
Job Details: 03/18/2024
Ice building up on outside back of refrigerator where icemaker evap is it is a known problem for these unites rerouted water lines over out of path of freeze patch, adviced customer of defrosting of ice on back of unit running down onto floor.
We serviced a
Ge refrigerator
Near Rochester, NY 14626
Cristian
Job Details: 03/18/2024
Replace fan motor and sensor with software update check diagnostic code everything pass no issues found .
We serviced a
GE washer
Near Rochester, NY 14606
Cristian
Job Details: 03/18/2024
They going to need few parts they decided getting a new unit
We serviced a
Kitchen Aid refrigerator
Near Rochester, NY 14615
Cristian
Job Details: 03/18/2024
Replace left and right fridge door seal .
We serviced a
SAMSUNG dryer
Near Rochester, NY 14618
Tina
Job Details: 03/18/2024
Customer is going to call Samsung about ice maker Dryer was making noise and a maintenance kit was installed and working without issues. Dryer vent is right outside from mom back of dryer and doesn?t need to be cleaned.
We serviced a
Kitchen aid oven
Near Spencerport, NY 14559
JK
Job Details: 03/18/2024
Convection heating coil bolt stripped allowing element to hit fan and stop it and causing fan to trip breaker. Replaced screw with larger screw to secure element in place ran and tested all is working good and quiet.
We serviced a
Maytag Washer
Near Penfield, NY 14526
Tina
Job Details: 03/18/2024
Washer had a bunch of stuff under it and a pair of pantyhose stuck in the plastic cover/pulley. All of it was removed and ran and it?s workin without sound. Oven needs a new board, neither bake or broil are working and when tested for voltage from board they did not receive any. This is over 15 years old so husband is going to talk to wife and get back to us if they want to order board. Part will be in notes.
We serviced a
Frigidaire dryer
Near Rochester, NY 14618
Jose D
Job Details: 03/18/2024
The heating element is damaged and will need to be replaced. I replaced the heating element, ran and tested, the dryer now has heat and is working properly.
We serviced a
Whirlpool Washer
Near Webster, NY 14580
Chris
Job Details: 03/18/2024
Replaced drain pump assy And checks ok
We serviced a
Whirlpool dryer
Near Pittsford, NY 14534
Jose D
Job Details: 03/18/2024
I removed the sponge from the lint housing, ran and tested, the dryer is working properly.
We serviced a
Kitchenaid Dishwasher
Near Rochester, NY 14624
JK
Job Details: 03/18/2024
Drain hose clogged from grease buildup cleared all and all is draining good.
We serviced a
electrolux Refrigertaor
Near Ontario, NY 14519
Chris
Job Details: 03/18/2024
Insulation is starting to fail between freezer and ff and icemaker causing crisper and filter housing to freeze - unit is non repairable
We serviced a
Kitchenaid Microwave
Near Pittsford, NY 14534
Derek
Job Details: 03/18/2024
Needs cams for door latches. I replaced these parts and tested the unit. It turns on and is working good. It recognizes that the door is closed and heated up water.
We serviced a
Kitchenaid Dishwasher
Near Webster, NY 14580
Chris
Job Details: 03/18/2024
Replaced upper rack support kit and checks ok