Booked via Scheduling Pro: Customer Name: Ron Marafioti Time slot requested: Tue, Aug 4, 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Microwave Repair What is the brand?: GE Additional Details: The lower plastic piece that is attached to the door broke off and the door shuts but it says close door on the screen and won't turn on. Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: No Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch: ***POTENTIAL SITE TAKEOVER*** This bookings was created on a location that already exists in your system by a customer whose phone number we did not recognize. We have booked the appointment on the existing customer for this location. The new customer’s information is as follows: NAME: Ron Marafioti PHONE NUMBER: (585) 208-5719 EMAIL: ronmarf69@gmail.com Please review the booking. If it is an existing customer using a new phone number, please update the record. If the customer is a new owner of an existing location, create a new customer record and map the booking to that record.

Issue: front burner not working Day/Date/Time: 8/4 morning Who to call for dispatch: cynthia cell

Booked via Scheduling Pro: Customer Name: David Agrez Time slot requested: Tue, Aug 4, 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Dryer Repair What is the brand?: Samsung Additional Details: Drier keeps giving HC code, I googled and it says it's an overheating issue. I removed the drier vents and cleaned out lint, but error is still showing within 5 seconds of running a cycle Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: Yes Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch:

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GE Monogram: ZIC360N 197D5967P003Issue: seal is coming off and needs to be replaced Day/Date/Time: 08/04 afternoon Who to call for dispatch: Yogesh

Issue: Might need a new gasket and wants us to make sure the dishwasher is working properly Day/Date/Time: 08/04/26 12-5 Who to call for dispatch: Jennifer

Issue: leaking from the bottom. Day/Date/Time: 8/4/2026 morning Who to call for dispatch: Ginny cell

Issue: wont turn on. thinks the board fried after a recent power outage Day/Date/Time: 08/04 morning Who to call for dispatch: Michael

sold work marcone eta monday 8/3 call wifes cell

Issue: light keeps blinking wont lock and go to the next cycle Day/Date/Time: 8/5/2026 afternoon Who to call for dispatch: Nate cell

Issue: does not heat past 175 degrees and stays at preheat temperature. Date: 08/04 afternoonWho to call: Corey

Issue: not turning on Day/Date/Time: Who to call for dispatch: (202) 302-4102

Brand: Whirlpool Model number: WRT311FZDZ01 Serial number: VSA2093772Issue: refrigerator not cooling properly.Date: 08/04 afternoonWho to call: Abdulhanan

Issue: Noticed freezer had completely thawed out this morning. Day/Date/Time: 08/04 morning Who to call for dispatch: Suzanne

Booked via Scheduling Pro: Customer Name: Kenneth mageary Time slot requested: Tue, Aug 4, 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Washer Repair What is the brand?: Whirlpool Is this a stacked unit?: No Additional Details: Code error Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: No Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch:

sold work marcone eta monday 8/3

sold work marcone eta monday 8/3

Issue: Oven isn't heating up. Day/Date/Time: 08/04 afternoon Who to call for dispatch: Abram

Issue: gas smell coming from his gas stove. The stove is currently turned off.Date: 08/04 morningWho to call: Paul

Issue: not baking well. not heating like it should. gas on top and electric on top.Date: 08/04 morningWho to call: Diana

Summary: Bolando Sehjpal called from 5859439895 to schedule service for a 7-year-old Maytag washer that stops mid-cycle and gets stuck during the spin cycle with no error codes. Customer also hears water draining when powering off the unit. Booked for Tuesday, August 4th from 12:30 PM to 5:00 PM. Trip fee of $124.99 plus tax discussed. Customer understands payment is due at completion and technician will call ahead 20-30 minutes before arrival.Service Location: 3202 Daisy Way, Canandaigua, NY, 14424Job scheduled for Tuesday, August 04, 2026 from 12:30 PM to 05:00 PM (US/Eastern).Further Details: https://app.sameday.ai/conversations?id=6a6fc39662769e9ed35258ef

Issue: overheating Day/Date/Time: 8/4 afternoon Who to call for dispatch: lloyd cell

Summary: Adria Freiling called from 4108023072 to schedule service for a dishwasher that is not turning on. Customer selected Tuesday, August 4th from 12:30 PM to 5:00 PM. Trip fee of $119.99 plus tax was explained. Customer will be home for the appointment.Service Location: 125 Viennawood Dr, Rochester, NY, 14618Job scheduled for Tuesday, August 04, 2026 from 12:30 PM to 05:00 PM (US/Eastern).Further Details: https://app.sameday.ai/conversations?id=6a6fd07962769e9ed3525f46

Issue: lid locked after putting 2 pillows in the washer. was able to get lid unlocked eventually but now it's acting weird when it's trying to start Day/Date/Time: 8/4 morning Who to call for dispatch: ann cell

Issue: refrigerator repairDate: 08/04 morningWho to call: Carol

Issue: Washer- is behaving erratically, stops mid-cycle and does not drain. Similar issue previously resolved by reprogramming. Dryer- drum is not turning; customer suspects broken belt. Date: 08/04 morningWho to call: John

Issue: works but won't close properly. Day/Date/Time: 08/04 afternoon LAST CALL Who to call for dispatch: Nadiyah

MVWB850YG0 Maytag BRAVOS XLIssue: The washer makes loud clunking noises during the agitation part of the cycle. Day/Date/Time: 08/04 afternoonWho to call for dispatch: Jeffery

Issue: fridge and freezer not cooling Day/Date/Time: 8/5/2026 afternoon Who to call for dispatch: Mark cell

Issue: not cooling properly Day/Date/Time: 08/04 morning Who to call for dispatch: Andrea

Booked via Scheduling Pro: Customer Name: calvin chiang Time slot requested: Tue, Aug 4, 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Dryer Repair What is the brand?: LG Additional Details: LG dryer making banging noises when drying clothes

Gasket install, she also would like the tech to be there no later than 4.

Issue: motor is making a loud noise. when she opens door it stops and when she closes it, it starts up again Day/Date/Time: 08/05 morning Who to call for dispatch: Carol

Booked via Scheduling Pro: Customer Name: Jennifer Shannon Time slot requested: Tue, Aug 4 at 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Washer Repair What is the brand?: Maytag Is this a stacked unit?: No Additional Details: Error code F7E1 Dispatch Fee Acknowledgment: Customer was presented a dispatch fee of 124.99 plus tax and saw the message: 'This fee covers the cost of the technician coming to your home, diagnosing the problem, and offering you options to address your issue. This will be added to your final bill.' SMS Communications Opt-In: Yes Job Type Summary: Issue: Day/Date/Time: Who to call for dispatch:

Summary: Customer reports dryer will not power on and hears a clicking sound when pressing the power button. Customer suspects thermal fuse issue and mentioned there have been multiple prior visits for the dryer.

Issue: dryer is not spinning.won't be home said to let yourself in, cc on file Date: 08/04 morning Who to call: Alex

Issue: 2x Bosch Dishwasher Control panel is not working properlyElectric Dryer not heating properly Day/Date/Time: 08/04/26 8-12 Who to call for dispatch: Tim

Issue: not heating and a washer that needs a new gasket replacedDate: 08/04 Last CallWho to call: Michael

Issue: Rattling sound when fan is moving Day/Date/Time: Who to call for dispatch:

Issue: Whirlpool refrigerator- ice maker not workingFrigidaire washing machine- leaking waterDate: 08/06 afternoonWho to call: Kevin

Issue: Dryer is not stopping on it's own park in front Day/Date/Time: 08/05/26 12-5 Who to call for dispatch: William

Issue: Water level gage is not working and dryer vent cleaning Day/Date/Time: 08/05/26 8-12 Who to call for dispatch: Kathy

Issue: chris recall still not working Day/Date/Time: 8/4 morning Who to call for dispatch: christina cell

Issue: needs a heating element installed on stove. has the part already Day/Date/Time: 08/04 morning Who to call for dispatch: Andrew

Issue: sounds like something is rubbing Day/Date/Time: 8/3/2026 afternoon Who to call for dispatch: Sabrina cell

Issue: not holding temperatureDate: 08/03 afternoonWho to call: Pete

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Issue: not cooling Day/Date/Time: 8/3/2026 morning Who to call for dispatch: Terry cell

Issue: dryer runs but does not dry clothes properly. Dryer is approximately 3 years old. Date: 08/03 morningWho to call: Cecil

Dishwasher leaks8/3 morningpaul cell

Issue: leaking water out of the bottom GTUP270EM0WW Day/Date/Time: 8/3/2026 between 3-5 Who to call for dispatch: Stewart cell

Issue: making a screeching noise Day/Date/Time:8/3/2026 afternoon Who to call for dispatch: chris cell

Issue: agitator is not working Day/Date/Time: 08/03 afternoon Who to call for dispatch: Nichole

DAMPER ASSY DESUPPLY install

Booked via Scheduling Pro: Customer Name: Margaret Maddock Time slot requested: Mon, Aug 3 at 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Stove / Cooktop / Oven Repair What is the brand?: LG Additional Details: oven will not heat get code F9

Issue: Not turning on and had a burning plastic smell Day/Date/Time: 08/03/26 8-12 Who to call for dispatch: Suzanne

Heater install

Issue: not cooling properly fridge is pretty old but would still like a diagnostic done Day/Date/Time: 8/3 afternoon Who to call for dispatch: john cell

Drain pump install

Ignitor/heater install

Issue: The refrigerator is leaking water.Date: 08/03 morningWho to call: Mary

**Issue: Not getting any power *thinks it is a thermal fuse and they already have the part* *If he doesn't answer phone call give him a text* Day/Date/Time: 078/03/26 Late Morning Who to call for dispatch: Chris

Issue: *RETURN* Still a leaking from the back right corner and the front right corner Day/Date/Time: 08/03/26 8-12 Who to call for dispatch: Lawrence Ritz

Issue: refrigerator that is making a loud intermittent noise.Date: 08/03 afternoonWho to call: Melbourne

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Issue: Stops middle of the cycle start and end light flashing Day/Date/Time: Who to call for dispatch: (716) 856-6340

sold work marcone eta friday 7/31Who to call: 716-946-3969 Chris (Mother)

Issue: making clicking sound after last appointment. sent in video of the sound its making Sam K Recall Day/Date/Time: 08/07 afternoon Who to call for dispatch: Ron

Sold Work. Replace inverter

Summary: Customer Daniel Faff called to schedule service for a washer that will not turn on even though power is present at the receptacle. Appointment scheduled for Tuesday, August 4 from 12:30 PM to 5:00 PM. Phone number on file is 5858133478. Email provided: banesopw@gmail.com. Trip fee discussed.Service Location: 6861 Cole Rd, Le Roy, NY, 14482Job scheduled for Tuesday, August 04, 2026 from 12:30 PM to 05:00 PM (US/Eastern).Further Details: https://app.sameday.ai/conversations?id=6a6fb74d62769e9ed3525520

sold work marcone eta monday 8/3Please see the attached work order for 498566-02. This work order is $394.63.00 NTE. This is scheduled for Tues. 8/4/26.If you discover any repairs that are needed, please contact Jeff for approval over the quoted price before proceeding. Please call 833-921-8472, press Option 1 for after-hours.Job Site:CSL Plasma 1841 Elmwood Ave. Buffalo, NY 14207Please complete our work order, have it signed on-site, and return it to me without any pricing. Include the signed work order, before and after photos when you submit your invoice.Please note that we cannot process payment without the signed work order, photos, and invoice.Please bill the following for this job:Flynn Scale Inc.2069 McCulloch Blvd N, Suite 4Lake Havasu City, AZ 86403

Booked via Scheduling Pro: Time slot requested: Mon, Aug 3 at 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Dryer Repair What is the brand?: Whirlpool Additional Details: Whirlpool gas dryer will not heat/dry. I checked the outside vent and it’s clear, but I didn’t want to undo the hard pipe inside.

Issue: compressor is clicking on and off and not cooling like it should Day/Date/Time: 08/03 afternoon Who to call for dispatch: Kendall

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Issue: Not cooling. Knows we don't service the compressor. Day/Date/Time: 08/03 morning Who to call for dispatch: Christine

Issue: The refrigerator is freezing everything. she has cleaned the coils. There is nothing blocking the vents in freezer. was purchased in 2017. Oven- seal on the oven door has come off on the bottom. wants a new one put on. Day/Date/Time: 08/03 afternoon Who to call for dispatch: Brady

sold work marcone eta friday 7/31

Booked via Scheduling Pro: CTime slot requested: Mon, Aug 3, 12:30 PM - 5 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Dryer Repair What is the brand?: Maytag

Issue: freezer is not freezing fully and ice maker is also not making ice. fruit and veggie drawers are filling with water. RF217ACRS Day/Date/Time: 08/03 morning Who to call for dispatch: Mike

Details: Dishwasher/Microwave install Brand: Day/Date/Time: Who to call for dispatch: 214-514-8704

Wash plate needs to be replaced .

Issue: not workingjose r recall Day/Date/Time: 8/3 afternoon Who to call for dispatch: rita cell

Issue: ice maker is leaking Model LRFDS3016D/00 Day/Date/Time: Who to call for dispatch: (585) 789-1777

Issue: *RETURN* Still not cooling Day/Date/Time: 08/03/26 8-12 Who to call for dispatch: Angela

Issue: Drum not spinning Day/Date/Time: 8/3/2026 afternoon Who to call for dispatch: Christine cell

Issue: The oven on bake only heats up to about 180 degrees and stops. Date: 08/03 afternoonWho to call: Robert

Booked via Scheduling Pro: Time slot requested: Mon, Aug 3, 8 AM - 12:30 PM Selected Trade: Appliance Services Please select your service: Repair What needs to be repaired?: Dryer Repair What is the brand?: LG Additional Details: My dryer stopped working. I turned it on and then it shut off. I checked the circuit breaker and it was not tripped. I turned it off and on and it still wouldn't work.

Issue: when it is started it is not locking and it does not go thru the cycles it just goes to done, error code F7E1.Also wants a DVC. Day/Date/Time: 8/3/2026 morning Who to call for dispatch: Sandra cell

Issue: Leaking water and not turning on Day/Date/Time: Who to call for dispatch: (814) 777-7345

Issue: Making a metal grinding noise Day/Date/Time: 08/03/26 8-12 Who to call for dispatch: Nigel

Possible recall: Issue: its not freezing,not freezing now it is building to much frost door wont close and drawer is building frost Derek F Recall Day/Date/Time: 07/14 morning Who to call for dispatch: Richard

Issue: not freezing Day/Date/Time: 8/3 morning Who to call for dispatch: katherine cell

Issue: not drying clothes like it should Day/Date/Time: 08/03 morning Who to call for dispatch: Teresa

Issue: broiler doesn't work Day/Date/Time: 8/3 morning Who to call for dispatch: amanda cell

Needs a new ice maker it’s clicking and the rakers aren’t moving.

Issue: Double Wall Oven neither top or bottom are heating Day/Date/Time: 08/03/26 12-5 Who to call for dispatch: Andre

Issue: food in fridge is freezing Day/Date/Time: 8/3 early afternoon before 3pm Who to call for dispatch: art cell

Issue: Need the gasket replaced because it is coming off Day/Date/Time: 08/03/26 12-5 Who to call for dispatch: Tony

Issue: filling with water when its not running. said tech didnt fix the issue last time they were outSteve O Recall requested different tech Day/Date/Time: 08/03 morning Who to call for dispatch: Tara

**Issue: errorcode vibration sensor malfunction Day/Date/Time: 8/3 morning Who to call for dispatch: jeanne cell