We serviced a
ge range
Near West Henrietta, New York 14586
Dennis
Job Details:
04/08/2025
cooktop has a F153 error code when using the front right burner. error means a open sensor in the burner. Burner cost $750 and part is either out of stock or NLA at places and cooktop is 20 years old. customer declined repair and is going to get a new one.
double wall oven fans are not working due to them not receiving voltage from board so a new control board is needed which is NLA
customer is just going to buy ice instead of fixing ice maker.
dryer needs a new board but appliance is also 20 years old and part is NLA
LONG run vent cleaning was done
We serviced a
Ge washer
Near Victor, New York 14564
Cristian
Job Details:
04/08/2025
Laundry Center. Need a second tech.
We serviced a
lg washer
Near Rochester, New York 14611
JK
Job Details:
04/08/2025
washer would not drain so a new pump was installed and it?s draining without issues
We serviced a
Electrolux Refrigerator
Near Webster, New York 14580
Jose D
Job Details:
04/08/2025
drain line was frozen over and ice was boiling up causing water to to leak from fridge. all the ice was removed and the drain line was unclogged
We serviced a
GE electric stove
Near Webster, New York 14580
Chris
Job Details:
04/08/2025
Cx stated that the the unit would trip off the breaker was not able to replicate issue but everything was open with in specs did acknowledge that the display was not being responsive had to do a soft reset to get it to work if Cx wants repair done would recommend control panel assembly
We serviced a
Whirlpool dishwasher
Near Penfield, New York 14526
Derek
Job Details:
04/08/2025
Cx hinge was not attached causing the door to shoot straight down went ahead and attached door hinge now unit is operating with in specs complete
We serviced a
Bosch Dishwasher
Near Rochester, New York 14624
Cristian
Job Details:
04/08/2025
Replaced drain line and drain hose now unit is operating with in specs complete
We serviced a
Maytag dryer
Near Williamson, New York 14589
Jose R
Job Details:
04/08/2025
We serviced a
Ge dryer
Near Macedon, New York 14502
JK
Job Details:
04/08/2025
The dryer door vent grid is damaged and will need to be replaced. I replaced the door vent grid.
We serviced a
ge washer
Near Pittsford, New York 14534
Derek
Job Details:
04/08/2025
The washer tub is leaning to the right on site. i leveled the washer, and the tub is still favoring the right side. Which can indicate the shocks are worn out or damaged. The washer will need new shocks. I replaced all four suspension rods, ran and tested on a spin cycle with clothes inside, and the washer completed the spin cycle. Advised to not over load, and to lay blankets evenly along the edge so they don't bunch up.
We serviced a
Bosch washer
Near Webster, New York 14580
Cristian
Job Details:
04/08/2025
The washer is going out of balance on site. The shipping bolts were never removed. I removed the shipping bolts, ran and tested, the washer now properly goes through a spin cycle.
We serviced a
Samsung Oven
Near Rochester, New York 14609
Derek
Job Details:
04/08/2025
Customer had a sears home warranty but would like us to repair and sears will reimburse her, unit will need the following parts.
Main PCB: DE92-02588E
Touch Membrane: DG34-00022A (NLA)
We serviced a
Amana Dryer
Near Fairport, New York 14450
Jose R
Job Details:
04/08/2025
Dryer screen housing clogged not allowing air to flow out and cloths not to dry, removed clog ran dryer has good heat and air flow.
We serviced a
GE Dryer
Near Brighton, New York 14618
Tina
Job Details:
04/08/2025
Motor and blower wheel bad and will need to be replaced customer will replace unit.
We serviced a
Kitchenaid Dishwasher
Near East Rochester, New York 14445
Tina
Job Details:
04/08/2025
Ran machine and found no leaks error code 8-4 was for leak in pan, checked all components and can find no leaks adviced customer to monitor and call if needed.
We serviced a
Amana Oven
Near Irondequoit, New York 14617
Cristian
Job Details:
04/08/2025
Igniter bad only getting to 2.4ohms needing 3.2ohms replaced igniter ran and tested all and all is heating and running good.
We serviced a
Samsung refrigerator
Near Rochester, New York 14620
Dennis
Job Details:
04/08/2025
The ice maker was turned off. I hit the reset switch on the bottoms of the ice maker and it went through all the steps perfectly. Wait a few days if it?s still not making ice it will need a new ice maker. There was water and ice build up under the deli drawer. I checked the drain tubes and the fridge section was clogged. I cleaned the condenser coils since I had the back of the fridge open. It had the new style drains in it already so I just trimmed the length of the hoses esp they don?t bind up.
We serviced a
Kitchen aid dishwasher
Near Rochester, New York 14608
Tina
Job Details:
04/08/2025
It?s going to need a new diverter it?s stuck and not switching the wash zones. The part is in my regular work van I?m in the back up coming back later today to finish this job. I replaced the diverter and the lower spray arm is working now/ soon
We serviced a
Whirlpool Dryer
Near Fairport, New York 14450
Jose R
Job Details:
04/08/2025
Hot water and bleach or vinegar through the washer to kill the bacteria to get rid of the sewage smell once a month. I replaced the burned up dryer element. I cleaned the vent and hooked it up properly.
We serviced a
frigidaire refrigerator
Near Rochester, New York 14610
Tina
Job Details:
04/08/2025
We serviced a
Kitchenaid Oven
Near Rochester, New York 14610
Dennis
Job Details:
04/08/2025
Customer has melted a plastic lid in the oven. It's covering 2 racks and the bottom pan in the oven. Customer would like them replaced.
Installed new racks and oven bottom.
We serviced a
ge range
Near Pittsford, New York 14534
Chris
Job Details:
04/08/2025
cooktop has a F153 error code when using the front right burner. error means a open sensor in the burner. Burner cost $750 and part is either out of stock or NLA at places and cooktop is 20 years old. customer declined repair and is going to get a new one.
double wall oven fans are not working due to them not receiving voltage from board so a new control board is needed which is NLA
customer is just going to buy ice instead of fixing ice maker.
dryer needs a new board but appliance is also 20 years old and part is NLA
LONG run vent cleaning was done
We serviced a
Ge washer
Near Webster, New York 14580
Jose D
Job Details:
04/08/2025
Laundry Center. Need a second tech.
We serviced a
Lg Washer
Near Fairport, New York 14450
Derek
Job Details:
04/08/2025
Ran unit didn?t get no codes if customer calls back for the same error code FE will start with new water valve
We serviced a
Bosch Refrigerator
Near Webster, New York 14580
JK
Job Details:
04/08/2025
Will recommend control board thermal fuse, and temperature sensor. Customer will think about the repair.
We serviced a
Whirlpool washer
Near Webster, New York 14580
Jose R
Job Details:
04/08/2025
Lots of issues going on with this machine the cost to fix this is a new machine. Customer is gonna get a new washer.
We serviced a
Whirlpool Washer
Near Webster, New York 14580
Jose D
Job Details:
04/08/2025
We serviced a
GE Microwave
Near Webster, New York 14580
Chris
Job Details:
04/08/2025
Appears transformer is failing part NLA
Call about oven pricing for control panel and rack.
Wolf oven estimate is approx 1700.00 plus tax and shipping due to replace control panel and rack - no repair at this time
We serviced a
LG Dishwasher
Near Webster, New York 14580
Chris
Job Details:
04/08/2025
Replaced steam generator hose and ran unit - unable to locate any other issues and checks ok
We serviced a
LG Refrigerator
Near Webster, New York 14580
Chris
Job Details:
04/07/2025
Cleared ice from fan and appears to be cooling now - may take 24hours to regulate to set temps .
Unit also needs new filter head / socket assy
Estimate is approx 278.00 plus tax due on return to repair filter issue.
Estimate approx 165.00 plus tax for pump on washer
We serviced a
Ge dryer
Near North Chili, New York 14514
JK
Job Details:
04/07/2025
Knob cracked replaced from older broken unit ran and tested all and all is working and heating good.
We serviced a
maytag washer
Near Rochester, New York 14615
Jose D
Job Details:
04/07/2025
The washer won't spin on site. The drive block is stripped and will need to be replaced. I replaced the drive block, ran and tested, the washer now goes into a spin cycle. The washer passed the diagnostic test.
We serviced a
lg washer
Near Rochester, New York 14616
Jose R
Job Details:
04/07/2025
Cx unit was not drawing had a bad drain pump
P and also the hose the the pressure sensor was not hooked up went ahead and replaced pump and attached pressure sensor hosing now unit is operating with in specs the unit is missing the spring door boot but Cx stated that they will
Order it and put the part in themselves complete
We serviced a
Ge refrigerator
Near Pittsford, New York 14534
Tina
Job Details:
04/07/2025
Customers had been out of town for winter and just returned and since water dispenser wasn?t being used it froze over so I defrost water line to dispenser and it?s now working without issues.
We serviced a
Whirlpool refrigerator
Near Rochester, New York 14620
Jose D
Job Details:
04/07/2025
Ice buildup in the freezer near the drain area. The drain is clogged with ice and will need to be defrosted. I removed the ice, and cleared the drain. Ran a cup of hot water down the drain to ensure it was clear. Everything is working properly on site now.
We serviced a
Frigidiaire Stand alone freezer
Near Rochester, New York 14612
Jose R
Job Details:
04/07/2025
Cx unit was iced over and was not allowing the fan to properly circulate went ahead and did a cleaning now unit is operating with in specs complete
We serviced a
Kenmore Dryer
Near Pittsford, New York 14534
Dennis
Job Details:
04/07/2025
Replaced bad thermal fuse.
We serviced a
Kenmore refrigerator
Near Farmington, New York 14425
Derek
Job Details:
04/07/2025
I cleaned out the drain for the freezer section. It was iced up badly.
We serviced a
Whirlpool Refrigerator
Near Fairport, New York 14450
Chris
Job Details:
04/07/2025
installed new actuator and fridge is dispensing water without issues
We serviced a
Samsung Fridge
Near Pittsford, New York 14534
Tina
Job Details:
04/07/2025
flex draw temperature was off due to them not being able to set temp and freezer light was not working, a new harness for the flex drawer was ordered and installed and FZ light works and they can now set the temp.
We serviced a
Maytag Dryer
Near Hilton, New York 14468
Jose D
Job Details:
04/07/2025
I replaced the main board. I repalced both the thermal and thermister fuse(under warranty).ran and tested for 20 minutes monitoring the fluctuating tempatures. The dryer is not showing any signs of over heating on site. Advised to call back if the issue happens again
We serviced a
Kitchenaid dishwasher
Near Rochester, New York 14618
JK
Job Details:
04/07/2025
Dispenser leaking due to missing screws retaining ring and screws will need to be replaced.
04-07-25: Replaced dispenser screwes and holder ran and tested all and all is running good and no leaks.
We serviced a
Whirlpool washer
Near Pittsford, New York 14534
Tina
Job Details:
04/07/2025
The teeth on the cam wore down and it was just rubbing against the gear case so a new cam was installed then calibrated and washer is working without issues
Short run vent cleaning was done
We serviced a
speedqueen dyrer
Near Hilton, New York 14468
JK
Job Details:
04/07/2025
Heating element blown changed with full kit ran and tested all and all is heating and running good.
We serviced a
frigidaire dryer
Near Webster, New York 14580
Chris
Job Details:
04/07/2025
Replaced rear bearing kit and belt - unit checks ok
We serviced a
Lg washer
Near Victor, New York 14564
Derek
Job Details:
04/07/2025
Needs the front control panel it?s not allowing for the ice or water to dispense. The micro switch tested good.
We serviced a
frigidaire Range
Near Rochester, New York 14616
JK
Job Details:
04/07/2025
On indicator light broke off and shorted against infinite switch, indicator light and infinite switch will both need to be changed.
04-07-25: Replaced LF infinite switch and light bezel ran and tested all and all is working good.
We serviced a
Samsung refrigerator
Near Ontario, New York 14519
Chris
Job Details:
04/07/2025
Needs ff defrost circuit and cover no repair at this time
Estimate approx 585.00 plus tax would be due on return- no repair at this time
We serviced a
Maytag dryer
Near Pittsford, New York 14534
Jose R
Job Details:
04/07/2025
Replaced blower wheel now unit is operating with in specs complete
We serviced a
maytag Dryer
Near Pittsford, New York 14534
Dennis
Job Details:
04/07/2025
Dryer is working fine. The customer stated it wouldn?t turn on. Was set to off position. Running and drying fine.
We serviced a
GE Dishwasher
Near Webster, New York 14580
Chris
Job Details:
04/07/2025
Replaced pump elbow and seal kit
Unit checks ok
We serviced a
Whirlpool Dryer
Near Rochester, New York 14610
Dennis
Job Details:
04/07/2025
Secured dryer vent to connector in glass block window.
We serviced a
Maytag Washer
Near Rochester, New York 14624
Jose D
Job Details:
04/07/2025
Standing water on site. I did multiple test, and the required 120 voltage is not being sent to the drain pump, when testing the spin cycle. The washer will need a new electronic control board. The washer tub is also very bouncy and will need new shocks, and it's showing potential signs of a being issue due to the noise when its in a spin cycle.
We serviced a
Samsung Dishwasher
Near Henrietta, New York 14467
Tina
Job Details:
04/07/2025
customer needs a new motor is dishwasher but part is NLA so they are going to get a new one
We serviced a
Samsung Microwave
Near Canandaigua, New York 14424
Derek
Job Details:
04/07/2025
I removed the old microwave and installed the new one.
We serviced a
Whirlpool refrigerator
Near Irondequoit, New York 14609
Cristian
Job Details:
04/07/2025
If customer calls back will recommend fan motor
We serviced a
frigidaire microwave
Near Rochester, New York 14623
JK
Job Details:
04/07/2025
Door switch came out of holder and allowed light to stay on all the time along with fan, reattached door switch in holed ran and tested and all is running good.
We serviced a
Samsung dryer vent
Near Webster, New York 14580
Chris
Job Details:
04/07/2025
Cleaned dryer vent from exterior vent fixture
We serviced a
Kenmore dryer
Near Farmington, New York 14425
Derek
Job Details:
04/07/2025
The motor bearings are getting a little noisy. $250.00 to repair.
We serviced a
Lg dryer
Near Hilton, New York 14468
Jose D
Job Details:
04/07/2025
Te1 error code on site. All fuses check out to be good including the thermister. The customer ordered the thermister fuse kit, and both old and the new thermister have the correct k-ohms readings that check out to be good. The dryer will need a new electricronic control board.
We serviced a
Bosch Dishwasher
Near Rochester, New York 14621
Cristian
Job Details:
04/07/2025
Drain pump there was a glass inside causing no drain. Ran a few times during normal if customer calls back for the same Code will recommend drain pump.
We serviced a
Dacor Stove
Near Rochester, New York 14607
Cristian
Job Details:
04/07/2025
Cleaned out the orifices working normal but if customer call back if same issue will recommend 6 switch #
We serviced a
ge dryer vent
Near Fairport, New York 14450
Dennis
Job Details:
04/07/2025
Disassembled vent pipe in basement cleaned and vacuumed. All set now.
We serviced a
Whirlpool Refrigerator
Near Ontario, New York 14519
Chris
Job Details:
04/07/2025
Fill tube heater has failed and needs new door. Parts alone are approximately 1000.00 plus freight- no repair at this time.
Credit card app is down had to send email invoice
We serviced a
kenmore dryer
Near Rochester, New York 14624
JK
Job Details:
04/07/2025
Idler wheels bad and will need tot be replaced as a kit.Replaced wheel kit ran and tested all and all is running good and quiet vacuumed inside all is clean.
We serviced a
Samsung Refrigerator
Near Rochester, New York 14609
Cristian
Job Details:
04/07/2025
Replace top left door hinge door closing and opening normal now
We serviced a
Frigidaire Refrigerator
Near Fairport, New York 14450
Tina
Job Details:
04/07/2025
Installed FZ gasket last time I was here and directly in the center of the gasket door part was a gap where it wasn?t sealing properly so I got it to seal good and told them to keep an eye on it and if it keep happening we will order another gasket and the part number will be in the notes.
We serviced a
maytag washer
Near Irondequoit, New York 14622
Cristian
Job Details:
04/07/2025
Few problems on the machine, not worth the repair. Customer will get a new machine.
We serviced a
Ge washer
Near Brighton, New York 14620
JK
Job Details:
04/04/2025
Outlet still bad and tripped the main pcb was able to plu into another outlet and reboot system and all is working good but they need an electrician to correct issue with power outlet.
We serviced a
frigidaire refrigerator
Near Rochester, New York 14612
Cristian
Job Details:
04/04/2025
If customer calls back will recommend this parts Icemaker #
And Water valve # filter head #
We serviced a
WHirlpool Dyer
Near Macedon, New York 14502
Derek
Job Details:
04/04/2025
Needs a new timer. The shaft for the dial had broken off. Installed the new timer and it?s working great!
We serviced a
Whirlpool Refrigerator
Near Rochester, New York 14617
Jose R
Job Details:
04/04/2025
Cx had a lock compressor when running the unit would make a buzzing noise then shut off went ahead and replaced start relay still same issue Cx will have to get in contact with manufacturer to try to get it resolve complete
We serviced a
Samsung dryer
Near Irondequoit, New York 14622
Dennis
Job Details:
04/04/2025
Replaced dryer element. Vacuumed out dryer.
We serviced a
GE Refrigerator
Near Rochester, New York 14609
Jose R
Job Details:
04/04/2025
Cx has a bad compressor Would start hear it hum then it would cut off Cx will be exploring there options on a brand new unit
We serviced a
Ge dishwasher
Near Pittsford, New York 14534
Dennis
Job Details:
04/04/2025
dishwasher is leaking do to spray arm being melted. customer is getting his own to install
We serviced a
Bosch Dishwasher
Near Fairport, New York 14450
Tina
Job Details:
04/04/2025
Main board came in and it said it was not programmed I tried it out and it wasn?t working. Warranty and order a new board. Shoot for wed service call 4/2/25 call Kathy,s # in the work order notes
We serviced a
Bosch Dishwasher
Near Penfield, New York 14526
Derek
Job Details:
04/04/2025
Cx unit is leaking from the inlet valve and would need to be replaced
We serviced a
ge Refrigerator
Near Pittsford, New York 14534
Jose R
Job Details:
04/04/2025
Replaced defrost parts and evap fan - unit may take up to 24 hours to reach proper temps
We serviced a
Samsung refrigerator
Near Walworth, New York 14568
Chris
Job Details:
04/04/2025
Replace defrost sensor tested unit working normal wait 24 to 48 hours for proper cooling
We serviced a
kenmore refrigerator
Near Rochester, New York 14624
Cristian
Job Details:
04/04/2025
Reverse the doors everything is sealed properly working properly
We serviced a
Kitchen aid cook top
Near Rochester, New York 14616
Cristian
Job Details:
04/04/2025
I replaced the noise filter and bake element. Ran and tested, the oven now heats up and preheats within 15 minutes.
We serviced a
GE Microwave
Near Rochester, New York 14616
Jose D
Job Details:
04/04/2025
Door latch cam broken will need full door latch assembly.
04-04-25: Changed latch assembly tested all and all is working good.
We serviced a
Whirlpool Refrigerator
Near Rochester, New York 14612
JK
Job Details:
04/04/2025
Sealed system leak going to need a new fridge.
We serviced a
Kenmore Dryer
Near Walworth, New York 14568
Derek
Job Details:
04/04/2025
Long run vent cleaning was done
We serviced a
Samsung refrigerator
Near West Henrietta, New York 14586
Tina
Job Details:
04/04/2025
Cx would need Evap cover temp sensor and water dispenser would come back Monday afternoon to finish call
We serviced a
Whirlpool washer
Near Rochester, New York 14626
Jose R
Job Details:
04/04/2025
Customer complaint, clothes are coming out of the washer too wet. Machine would shut down in spin after going out of balance. Needs new suspension rods. Customer declined the repair.
We serviced a
Maytag Washer
Near Rochester, New York 14612
Dennis
Job Details:
04/04/2025
Will recommend computer board customer will think about the repair
We serviced a
Midea Dishwasher
Near Irondequoit, New York 14617
Cristian
Job Details:
04/04/2025
Replaced door latch and switch assembly- verified proper operation and tests ok
We serviced a
Frigidaire oven
Near Ontario, New York 14519
Chris
Job Details:
04/04/2025
neither bake or broil work but both elements have continuity. i tested for voltage and 240VAC is going into the board but it?s not sending voltage to elements so a new board is needed oven is 14 years old so customer is going to look at getting a new one but part number will be in kites if they decide to fix
We serviced a
Whirlpool oven
Near Pittsford, New York 14534
Tina
Job Details:
04/04/2025
Replace inner door glass opening and closing normal
We serviced a
Amana Refrigerator
Near Rochester, New York 14623
Cristian
Job Details:
04/04/2025
Ice maker was making ice but was leaking not the ice bucked and freezing all the ice together so a new ice maker was installed and it?s working without leaking.
We serviced a
Kenmore Oven
Near East Rochester, New York 14445
Tina
Job Details:
04/04/2025
Appears EOC has failed and keeps heating past set temperature after pre heat. No repair at this time
We serviced a
GE Washer
Near Webster, New York 14580
Chris
Job Details:
04/04/2025
Needs a new drain pump. I replaced the drain pump and tested it?s working good now.
We serviced a
ge dryer
Near Palmyra, New York 14522
Derek
Job Details:
04/04/2025
Changed terminal block and rewired all connectors and all has power and both components are running good.
We serviced a
Kenmore Refrigerator
Near Fairport, New York 14450
JK
Job Details:
04/04/2025
No cooling on site. The compressor is showing an obvious sign of a freon refrigerant leak. The compressor is faulty and will need to be replaced.
We serviced a
GE Refrigerator
Near Hilton, New York 14468
Jose D
Job Details:
04/04/2025
Compressor inverter control bad and will need to be replaced. Customer will replace unit.
We serviced a
Ge dishwasher
Near Rochester, New York 14606
JK
Job Details:
04/04/2025
The bottom rack roller wheels are damaged, and the bottom spray arm is damaged. Both parts will need to be replaced.
We serviced a
Whirlpool Dishwasher
Near Rochester, New York 14616
Jose R
Job Details:
04/04/2025
Cx unit is leaking from inlet valve and would need to be replaced
We serviced a
Maytag dishwasher
Near Pittsford, New York 14534
JK
Job Details:
04/04/2025
Dishwasher continuously filling with alittle water during the wash cycle the fill switch is not regulating amount of water flow and will need to be replaced.
04-04-25: Replaced case brake ran and tested all is filling to normal amounts and running good.
We serviced a
samsung dryer
Near Penfield, New York 14526
Dennis
Job Details:
04/02/2025
Disassembled the dryer and found the motor was locking up. Customer will purchase a new dryer.