We serviced a
Samsung Dryer
Near Webster, New York 14580
Tanner
Job Details:
12/28/2022
Complaint of no operation. Opened unit and idler pulley broken causing belt tension switch to open. Repaired via repair kit. Tested unit and unit tested good.
We serviced a
Whirlpool Dishwasher
Near Henrietta, New York 14467
JK
Job Details:
12/28/2022
Dishwasher will need new sump with diverter and seal are leaking and damaged diverter.
We serviced a
Samsung dishwasher
Near Henrietta, New York 14467
Derek
Job Details:
12/28/2022
Leaking from the sump and circulating pump hoses. $335 for the sump plus $150 for labor
We serviced a
Whirlpool Refrigerator
Near Rochester, New York 14622
Cristian
Job Details:
12/28/2022
Replace icemaker in warranty
We serviced a
GE refrigerator
Near Pittsford, New York 14534
Chris
Job Details:
12/28/2022
Replaced customer supplied filter and checks ok
We serviced a
GE Dryer
Near Rochester, New York 14624
JK
Job Details:
12/28/2022
Dryer knob broken replaced and tested all is working good. Customer will replace
We serviced a
ge dishwasher
Near Fairport, New York 14450
Derek
Job Details:
12/28/2022
Wd21x26186 board
We serviced a
frigidaire oven
Near Fairport, New York 14450
Chris
Job Details:
12/28/2022
Installed new control panel parts on oven section and new HV mag and diode in microwave section
We serviced a
Whirlpool Dishwasher
Near Pittsford, New York 14534
Tanner
Job Details:
12/28/2022
Unable to locate leak. Customer reaching out to plumber to trouble shoot water supply/drain. If dishwasher fault is found we can return to diagnose.
We serviced a
ge dryer
Near Webster, New York 14580
Tanner
Job Details:
12/27/2022
Complaint of dryer noise. Ran unit and noise is instant and constant. Replaced all 4 rollers and idley pulley. Tested unit and unit tested good.
We serviced a
MAYTAG dishwasher
Near Churchville, New York 14428
JK
Job Details:
12/27/2022
UI and Main PCB needing replaced due to cost customer will replace dishwasher.
We serviced a
MAYTAG dishwasher
Near Fairport, New York 14450
Derek
Job Details:
12/27/2022
New garbage disposal and the plug wasn?t knocked out. Removed the plug and tested the drain 3 times and it?s working good!
We serviced a
MAYTAG washer
Near Fairport, New York 14450
Derek
Job Details:
12/27/2022
Replaced the cam and actuator. It is agitating like normal now.
We serviced a
maytag washer
Near Webster, New York 14580
Alex L
Job Details:
12/27/2022
Machine works as designed. Advised customer the only way to change cycle time is through the soil and spin settings.
We serviced a
Kitchen aid dishwasher
Near Webster, New York 14580
Alex L
Job Details:
12/27/2022
Machine is working as designed. Ran a rinse cycle and at the end of cycle light came on.
We serviced a
Amana Oven
Near Webster, New York 14580
Alex L
Job Details:
12/27/2022
Replaced igniter. Preheated to 350 with no issues
We serviced a
GE washer
Near Rochester, New York 14624
JK
Job Details:
12/27/2022
Checked all lines drain hose and pumps only leaks can find are from shut off and customer will need plumber.
We serviced a
LG Dryer
Near Fairport, New York 14450
Derek
Job Details:
12/27/2022
High limit sensor was dead and not allowing he dryer to heat.
We serviced a
LG washer
Near Rochester, New York 14609
Alex L
Job Details:
12/27/2022
Replaced main control board
We serviced a
Samsung Dryer
Near Rochester, New York 14626
JK
Job Details:
12/27/2022
Belt tensioner frozen and two wheels frozen replaced all as kit ran and tested all is running good and quite.
We serviced a
Whirlpool oven
Near Rochester, New York 14612
JK
Job Details:
12/27/2022
Checked temps and all are within specs all is lighting and operating as normal.
We serviced a
samsung washer
Near Rochester, New York 14612
JK
Job Details:
12/27/2022
Ran machine through service mode there are no error codes all service mode tests are good, checked all connections on motor/stator all was tight and plugged ran machine through a partial wash cycle all is working good, ran machine through spin cycle all is spinning good and getting to max rpms.
We serviced a
Bosch dishwasher
Near Rochester, New York 14624
JK
Job Details:
12/27/2022
Sump had plastic stuck in sump drain pump lid removed and cleaned all is draining good.
We serviced a
Whirlpool Refrigerator
Near Fairport, New York 14450
Tanner
Job Details:
12/27/2022
Fridge- complaint of no cool. 33 in FZ and and 45 in FF. Inspected evaporated and poor frost pattern. Low refrigerant. Not worth repairing.
Dishwasher- broken cable tether causing door to drop open. Dishwasher still functional. 15 year old dishwasher customer will live with it till time to replace.
We serviced a
Bosch oven
Near Victor, New York 14564
Chris
Job Details:
12/27/2022
Replaced oven control
We serviced a
Frigidaire dishwasher
Near Rochester, New York 14606
Alex L
Job Details:
12/27/2022
Removed punch out from garbage disposal. Machine works as designed
We serviced a
Frigidaire refrigerator
Near East Rochester, New York 14445
Chris
Job Details:
12/27/2022
Replaced main electronic control
Also start device was loose and may have cause control issue
We serviced a
GE oven
Near Victor, New York 14564
Derek
Job Details:
12/23/2022
Touch screen isn?t responding when #3 is pushed
We serviced a
Whirlpool Dryer
Near Honeoye Falls, New York 14472
Derek
Job Details:
12/23/2022
Needs a timer for he dryer
We serviced a
Samsung Oven
Near Ontario, New York 14519
Chris
Job Details:
12/23/2022
Replaced bake igniter and checks ok
We serviced a
maytag refrigerator
Near Rochester, New York 14622
Cristian
Job Details:
12/23/2022
Replace icemaker
We serviced a
Kitchen aid Stove
Near Webster, New York 14580
Chris
Job Details:
12/23/2022
Replaced oven temp control, bake element and convection motor
We serviced a
Kitchen aid dishwasher
Near Fairport, New York 14450
Derek
Job Details:
12/23/2022
Actuator seal is leaking now. Needs a new motor sucked in a napkin and it?s seized up. Need to check shop to see if sump there will work.
We serviced a
GE Stove
Near Rochester, New York 14626
Alex L
Job Details:
12/23/2022
Cleaned stovetop burners. Flames are a nice even blue color
We serviced a
GE Oven
Near Fairport, New York 14450
Tanner
Job Details:
12/23/2022
Complaint of no bake. Igniter visibility broken. Replaced igniter. Tested via 250 degree bake and unit tested good.
We serviced a
Frigidaire Microwave
Near Penfield, New York 14526
Chris
Job Details:
12/23/2022
Replaced faulty HV monitor switch and fuse appears ok
We serviced a
GE Dryer
Near Rochester, New York 14609
Todd
Job Details:
12/23/2022
Vacuumed dryer and vent cleaning tested machine everything works as it should
We serviced a
frigidaire dishwasher
Near Irondequoit, New York 14622
JK
Job Details:
12/23/2022
Main PCB bad replaced and tested all is working good.
We serviced a
GE refrigerator
Near Fairport, New York 14450
JK
Job Details:
12/23/2022
Readjusted door hinge, leveled machine with back tilt all is sealing good bushing are alittle worn and parts are NLA
We serviced a
GE refrigerator
Near Fairport, New York 14450
Cristian
Job Details:
12/23/2022
Need Icemaker WR30X35287
We serviced a
GE dishwasher/oven
Near Fairport, New York 14450
Tanner
Job Details:
12/23/2022
Dishwasher- confirmed 120 VAC to unit. UI non responsive. Power cycled unit with no change. Unit full of water. Quoted for repair. Recommended customer replace as once power supply issue is corrected it is unknown if unit has any more faults.
Range- complaint of no bake in upper oven, ran bake and igniter glows and gas valve opens. Amp clamped circuit. Only pulling 2.9 amps, just outside the current needed to open valve. Needs new bake igniter in upper oven. Replaced igniter. Tested unit and unit tested good.
We serviced a
Cool Max oven
Near Pittsford, New York 14534
Tanner
Job Details:
12/23/2022
Completed install. Unit beeping but LED is blank. Contacted customer support and could not obtain more information. Warranty issue with koolMore. KoolMore is sending register information on fixing this unit under warranty. To be approved and reviewed by Andrew.
We serviced a
samsung refrigerator
Near Farmington, New York 14425
Cristian
Job Details:
12/23/2022
Installed water line and install fitting
We serviced a
Whirlpool Dryer
Near Pittsford, New York 14534
Todd
Job Details:
12/22/2022
Reset machine had to unplug it and plug it back in while holding then start button
We serviced a
kenmore Refrigerator
Near Penfield, New York 14526
JK
Job Details:
12/22/2022
Icemaker line frozen thawed cycled icemaker all is good, Thermistor checked bad needing replaced part is on backorder will call when part comes in to install.
We serviced a
Bosch washer
Near East Rochester, New York 14445
Derek
Job Details:
12/22/2022
Fridge is in the garage and not cooling.
We serviced a
LG Washer
Near Penfield, New York 14526
Chris
Job Details:
12/22/2022
Model ffgf3054tsa
Serial vf74532053
Replaced faulty bake igniter and oven heats to temp
We serviced a
Samsung Refrigerator
Near Pittsford, New York 14534
Alex L
Job Details:
12/22/2022
Replaced drain pump.
We serviced a
samsung Dishwasher
Near Webster, New York 14580
Cristian
Job Details:
12/22/2022
Seal system issue
We serviced a
Frigidaire Oven
Near Spencerport, New York 14559
JK
Job Details:
12/22/2022
Dishwasher will need new wash motor sump assembly that is NLA. Instructed customer to call samsung since dishwasher is only 2 years old.
We serviced a
Samsung/LG Dryer/washer
Near Victor, New York 14564
Alex L
Job Details:
12/22/2022
Cleaned obstruction from dryer vent. See attached picture. Possible birds nest in vent.
We serviced a
GE refrigerator
Near Fairport, New York 14450
Alex L
Job Details:
12/22/2022
Refusing to pay service charge
We serviced a
Samsung Microwave
Near Hilton, New York 14468
Cristian
Job Details:
12/22/2022
Tried to degree rail but noise still happening Noise coming from both side of freezer and middle drawer
Freezer right rail - WR72X39426
Left WR72X39425
Middle drawer
Left WR72X39427
Right WR72X39428
We serviced a
Ge Oven
Near Pittsford, New York 14534
Cristian
Job Details:
12/22/2022
Replace humidity sensor
We serviced a
GE refrigerator
Near Penfield, New York 14526
Derek
Job Details:
12/22/2022
New bake element needed. Replaced the bake element and tested its working great.
We serviced a
GE Washer
Near Hilton, New York 14468
JK
Job Details:
12/22/2022
Replaced FF evap fan and software updated ran and tested all is working good, door icemaker line frozen in wall will need defrosted for a few days and new filter.
We serviced a
kenmore oven
Near Rochester, New York 14626
Todd
Job Details:
12/22/2022
Dryer had metal stuck in the track, tested machine works as good
We serviced a
kenmore oven
Near Fairport, New York 14450
Derek
Job Details:
12/22/2022
Installed new better quality oven sensor
Preheated oven to 350, 400 and 425* no error showed
We serviced a
Whirlpool microwave
Near Henrietta, New York 14467
JK
Job Details:
12/22/2022
Microwave will need interlocks and switches customer will not repair.
We serviced a
N/A Garbage disposal
Near Webster, New York 14580
Derek
Job Details:
12/22/2022
Replaced garbage disposal
We serviced a
Maytag washer
Near Pittsford, New York 14534
Alex L
Job Details:
12/22/2022
Installed new control board. Machine works as designed
We serviced a
Whrilpool Microwave
Near Webster, New York 14580
Cristian
Job Details:
12/22/2022
No heat will recommend
Diole
Capacitor
Magnetron
Also unit haves to be down for us
We serviced a
Whirlpool dishwasher
Near Webster, New York 14580
Alex L
Job Details:
12/22/2022
Leaking from sump. Customer needs W10428168
Customer declined repair
We serviced a
Whirlpool refrigerator
Near Fairport, New York 14450
Derek
Job Details:
12/22/2022
Replaced ice maker not rotating and motor acted burned up.
We serviced a
Kenmore Microwave
Near Macedon, New York 14502
Cristian
Job Details:
12/22/2022
Customer haves electricity problem in house going to microwave they will need to get the outlet checks asap
We serviced a
MAYTAG Dryer
Near Irondequoit, New York 14609
Todd
Job Details:
12/21/2022
Installed maintenance kit belt jump the tension pulley tested machine works as it should
We serviced a
MAYTAG washer
Near Irondequoit, New York 14622
Tanner
Job Details:
12/21/2022
Complaint of unit stuck in spin.unable to resume cycle or restart even after unplugging.
Was able to cancel cycle holding start/pause button. Advised if issue persists new ACU would prevent habitual stoppage but customer can reset unit by holding start button.
We serviced a
Whirlpool Microwave
Near Farmington, New York 14425
Tanner
Job Details:
12/21/2022
Able to remove broken base from receptacle. Out of stock on microwave bulbs. Customer to replace bulb. If not lighting would be a call back for further diagnostic.
We serviced a
Amana refrigerator
Near Penfield, New York 14526
Cristian
Job Details:
12/21/2022
Cleaned out drain plug and ice build up inside freezer customer can?t turn on water cause it?s leaking from the door but unit is working fine
We serviced a
Samsung Dryer
Near Pittsford, New York 14534
Tanner
Job Details:
12/21/2022
Complaint of dropped item down lint trap. Disassembled blower housing and retrieved plastic piece. Inspected dryer vent. Customer lived in house less than 1 year. Recommended dryer vent service in 1 year due to length of vent.
We serviced a
Samsung refrigerator
Near Victor, New York 14564
Cristian
Job Details:
12/21/2022
Replace evap cover temp sensor and drain clip
We serviced a
Samsung refrigerator
Near Rochester, New York 14623
Chris
Job Details:
12/21/2022
Cleared very restricted condenser if no cool returns needs condenser fan motor
Also both ice makers have issues no ice maker repairs recommended
Condenser motor approx 240 plus tax would be due if needed in future
We serviced a
NA washer
Near Churchville, New York 14428
JK
Job Details:
12/21/2022
Appt 1601 lid switch was locked was able to repair tested all is working good. Appt 903 was able to adjust balance switch ran and tested all is working good.
We serviced a
bosch Refrigerator
Near Penfield, New York 14526
Chris
Job Details:
12/21/2022
Replaced customer supplied defrost heater and sensor assembly.
No warranty on parts
We serviced a
frigidaire refrigerator
Near Webster, New York 14580
Chris
Job Details:
12/21/2022
Replaced failed evaporator fan motor and checks ok may take 24 hours to regulate temperatures
Need to call for auth #
We serviced a
GE oven
Near Rochester, New York 14626
JK
Job Details:
12/21/2022
Igniter bad replaced tested all is working and heating good.
We serviced a
N/A Dryer
Near Fairport, New York 14450
Cristian
Job Details:
12/21/2022
Replace motor and idler kit
We serviced a
Kitchen aid dishwasher
Near Pittsford, New York 14534
Chris
Job Details:
12/21/2022
Removed glass from the sump basin / trap and unit drains ok
We serviced a
Samsung refrigerator
Near Rochester, New York 14609
Cristian
Job Details:
12/21/2022
Customer had the small piece to put under door only took 20 seconds to put in only charge service call
We serviced a
maytag dryer
Near Fairport, New York 14450
Derek
Job Details:
12/21/2022
Us timer had put replacement screws in for the drum paddles one of the screws loosened and was stopping the drum from spinning because it was wedged between the blower housing and the drum..
We serviced a
GE dryer
Near Rochester, New York 14626
Todd
Job Details:
12/21/2022
Belt broke, replaced it tested machine works as it should WE03x29897
We serviced a
Whirlpool oven
Near Webster, New York 14580
Chris
Job Details:
12/21/2022
Replaced bake element
Also quoted customer 145 plus tax for interlock upgrade on microwave may call in future
We serviced a
Whirlpool washer
Near Spencerport, New York 14559
Todd
Job Details:
12/21/2022
Tested machine no leaks at all ran two cycles
We serviced a
GE Oven
Near Irondequoit, New York 14609
Alex L
Job Details:
12/21/2022
Replaced control board. Preheated oven to 350. No issues.
Broil preheated with no issues.
We serviced a
kenmore dryer
Near Webster, New York 14580
Chris
Job Details:
12/20/2022
Replaced blower thermostat set and checks ok
We serviced a
GE Washer
Near Penfield, New York 14526
Todd
Job Details:
12/20/2022
Needs new gearcase not worth replacing
We serviced a
Whirlpool oven
Near Williamson, New York 14589
Chris
Job Details:
12/20/2022
Needs bake igniter , no repair at this time
Est approx 149.99 plus tax would be due on return
We serviced a
Electrolux refrigerator
Near Ontario, New York 14519
Chris
Job Details:
12/20/2022
Cleared defrost drain only
Freezer drawer rails are broken if any door closing issues or drain plugs again needs rail kit
Est approx 528+ tax due
We serviced a
kenmore Microwave
Near Pittsford, New York 14534
Chris
Job Details:
12/20/2022
Needs mad and diode set
Estimate approx 250-260 plus tax would be due approx 2-4 weeks to get part in at this time may change in future
No repair at this time
We serviced a
Frigidaire washer
Near Penfield, New York 14526
Cristian
Job Details:
12/20/2022
Replace drain pump
We serviced a
N/A oven
Near Victor, New York 14564
Derek
Job Details:
12/20/2022
Needs the bake burner has tube it has a hole blown through the side of it. Quoted $412 to repair Paul is going to look at new units.
We serviced a
Samsung refrigerator
Near Webster, New York 14580
Cristian
Job Details:
12/20/2022
12/20/2022 03:46 pm by Cristian Ayala
Customer issue was ice cream was not frozen but did a diagnostic no error code and temp inside freezer in below 0 no issues found will recommend putting a temp reader to make sure it staying at 0 degrees nothing else in freezer is defrosting just ice cream is soft .
We serviced a
Whirlpool Dryer
Near Irondequoit, New York 14622
Alex L
Job Details:
12/20/2022
Thermo fuse have been bypassed. unsafe to operate dryer. See attached pictures
Customer needs gas coils and wire harness 339430 which is NLA
We serviced a
Whirlpool washer
Near Rochester, New York 14622
JK
Job Details:
12/20/2022
Drain pump had nail that stripped the motor and will need to be replaced.
12-20-2022: Installed new drain pump assembly ran and tested all is leak free and draining good.
We serviced a
Whirlpool Dryer
Near Rochester, New York 14612
Alex L
Job Details:
12/20/2022
Replaced idler pulley
We serviced a
Kenmore washer
Near Pittsford, New York 14534
Derek
Job Details:
12/20/2022
Replaced shocks and found leaking cold inlet valve
Also floor is sagging behind rear left leg , leveled as well as possible , not much more we can do if off balance persists
We serviced a
frigidaire dishwasher
Near Rochester, New York 14624
Cristian
Job Details:
12/20/2022
Unit was showing half number on display almost like if it froze display was not responding when I try to start it so I did a power reset by unplugging unit and unit stated to work will recommend
UI control 5304528982
We serviced a
Whirlpool Dryer
Near Pittsford, New York 14534
Alex L
Job Details:
12/20/2022
Replaced thermo fuse
We serviced a
whirlpool Refrigerator
Near Rochester, New York 14623
JK
Job Details:
12/20/2022
Refrigerator thermostate blown and will need replaced.
12-20-2022: Replaced thermostat ran and tested all is working good.
We serviced a
Whirlpool Dryer
Near Fairport, New York 14450
Todd
Job Details:
12/20/2022
Replace door switch tested works great took pic of dish washer modle# so we can order the part when he calls back had to leave he had a meeting